Huawei P40 Pro soft brick (Reboot only) - Huawei P40 Pro Guides, News, & Discussion

Hello!
I wanted to install Google services on my HUAWEI P40 PRO C10E7R3P1. I decided to roll back the firmware via Hisuite.Proxy - I installed the els-lgrp6 firmware by mistake and got a soft brick. Now my phone is constantly restarting.
The phone turns on, works for a few seconds and reboots. The menu displays Imei - null. In the service menu (* # * # 2846579 # * # *) shows CUST - UNKNOWN. I also tried it via eBackup Wi-Fi, it gives an error. I Found service three-file firmware 10.1.0.114 (C432E8R5P2) dload via Recovery otg, which was recommended for 4pda, also gives an error. Through FASTBOOT and hisuite.proxy, I cannot find the files I need for the c10 region. More precisely, I found only PRELOAD els-n29-preload 10.1.0.1 (c10R6) on the FIRMWARE FINDER TO HUAWEI website and nowhere can I find the CUST C10 file.
I tried to install c432 (ELS-N29-CUSTC4321B6 (10. 1.0.6) and ELS-N29-PRELOAD 10. 1.0.1 (C432R6)), it gives an error during installation.
Please help me find a way

Hello bro, I can unbrick your phone, {Mod edit}

KINGZ_ said:
Hello!
I wanted to install Google services on my HUAWEI P40 PRO C10E7R3P1. I decided to roll back the firmware via Hisuite.Proxy - I installed the els-lgrp6 firmware by mistake and got a soft brick. Now my phone is constantly restarting.
The phone turns on, works for a few seconds and reboots. The menu displays Imei - null. In the service menu (* # * # 2846579 # * # *) shows CUST - UNKNOWN. I also tried it via eBackup Wi-Fi, it gives an error. I Found service three-file firmware 10.1.0.114 (C432E8R5P2) dload via Recovery otg, which was recommended for 4pda, also gives an error. Through FASTBOOT and hisuite.proxy, I cannot find the files I need for the c10 region. More precisely, I found only PRELOAD els-n29-preload 10.1.0.1 (c10R6) on the FIRMWARE FINDER TO HUAWEI website and nowhere can I find the CUST C10 file.
I tried to install c432 (ELS-N29-CUSTC4321B6 (10. 1.0.6) and ELS-N29-PRELOAD 10. 1.0.1 (C432R6)), it gives an error during installation.
Please help me find a way
Click to expand...
Click to collapse
Hi! did you find a solution?? I'm in the same annoying situation

ElMery said:
Hi! did you find a solution?? I'm in the same annoying situation
Click to expand...
Click to collapse
No, I never found a solution to this problem. I gave it to the warranty service center for repair, where the motherboard was replaced.

KINGZ_ said:
No, I never found a solution to this problem. I gave it to the warranty service center for repair, where the motherboard was replaced.
Click to expand...
Click to collapse
Did you pay or it was under warranty?

ElMery said:
Did you pay or it was under warranty?
Click to expand...
Click to collapse
no, I didn't pay anything.

KINGZ_ said:
no, I didn't pay anything.
Click to expand...
Click to collapse
Last question: how much did it take to be done?
Tomorrow I'll go to the service center.

ElMery said:
Last question: how much did it take to be done?
Tomorrow I'll go to the service center.
Click to expand...
Click to collapse
did it for 5 days.

accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????

KKYASIR said:
accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????
Click to expand...
Click to collapse
i have the same problem, any solution ?

saleemz said:
i have the same problem, any solution ?
Click to expand...
Click to collapse
i took it to Huawei service center and they changed the motherboard (under warranty) in 6 hours and returned my P40 pro. .. this is the only solution if you have installed wrong OS via Hisuit proxy ..

saleemz said:
i have the same problem, any solution ?
Click to expand...
Click to collapse
we messed with the motherboard while installing wrong OS via HiSuit proxy, take your mobile to Huawei Customer Service center to change the motherboard. this is the only solution ..

Nick said:
Hello bro, I can unbrick your phone, Give me a message on facebook profile: (Shunior Max).
Click to expand...
Click to collapse
I had the exact same problem with my Huawei P40 Pro. I have sent the phone to huawei and they said they have to replace the main board. Yesterday I contacted Nick and he really managed to repair my phone via teamviewer. I can highly recommend him. No it is fully working again.

Nick said:
Hello bro, I can unbrick your phone, {Mod edit}
Click to expand...
Click to collapse
Hello. How do you unbrick it? is it remotely like anydesk or teamviewer? Do I need any kind of special cables? How much does it cost?
Sorry for so many questions

Related

[help] EVA-L19C432 full stock rom needed

Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
https://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586
You should find the link in here. If I remember right b166 is a full rom but read the thread first the info is in there.
Sorry those links aren't working, try http://m.huawei.com/ukmobile/ and near the bottom is a download tab, think the rom you are after is there
C_Duk said:
https://forum.xda-developers.com/p9/development/rom-stock-rom-eva-l19c636b168-t3419586
You should find the link in here. If I remember right b166 is a full rom but read the thread first the info is in there.
Sorry those links aren't working, try http://m.huawei.com/ukmobile/ and near the bottom is a download tab, think the rom you are after is there
Click to expand...
Click to collapse
Hi,
When i try yo get on http://m.huawei.com/ukmobile/ its says 403 Forbidden...
Thats what I am saying I am seriously struggling to find working source.
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
This is a C432 build.
Version B136 lastly before B182
https://forum.xda-developers.com/p9/development/stock-rom-dload-file-p9-eva-l09-b136-t3382818
Update: U mean L19 not L09 my bad!
I just clicked that link and got the same as you. If you go on www.huawei.com, click on the consumer tab near the top of the page, when the next page loads click on the pic on of p9, scroll down to support which is near the bottom and the download tab is there
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
U have it here, tested and download works.
https://uloz.to/!XdlqYNNPwXiY/eval19-c432b161-update-zip
Or
https://uloz.to/!gN8EPBnRAQhe/eva-l19c432b182-update-zip
Sent from my VIE-L29 using XDA Labs
Can't you use L09 then OTA update and you get L19?
Thanks very much but it doesn't work on my phone. I think i have damaged it permanent... I did try fastbooting cust, cash, boot, system, userdata, recovery etc but I am not getting anywhere...
Hisuite says that this phone isnt supported so I have no idea what to do... I was hoping that maybe SP-Flash could help but I don't even have a scattered file to try...
Very worried that I have just thrown away a lot of money (( Do you think that huawei service may help with such issue? ofc i will pay rather than do it on a warranty but if they could fix it, I am assuming it will be less than what i've paid for the phone....
azgooon said:
Hi,
I can't find anywhere full recovery dload content for EVA-L19C432.
Since, the huawei servers are inaccesible from the web browser I am having troubles with restoring bricked phone.
Could anyone please help with a link?
Thanks.
Click to expand...
Click to collapse
azgooon said:
Thanks very much but it doesn't work on my phone. I think i have damaged it permanent... I did try fastbooting cust, cash, boot, system, userdata, recovery etc but I am not getting anywhere...
Hisuite says that this phone isnt supported so I have no idea what to do... I was hoping that maybe SP-Flash could help but I don't even have a scattered file to try...
Very worried that I have just thrown away a lot of money (( Do you think that huawei service may help with such issue? ofc i will pay rather than do it on a warranty but if they could fix it, I am assuming it will be less than what i've paid for the phone....
Click to expand...
Click to collapse
Can you get into fastboot mode?
If yes, no worrie!
You will not be able to unlock your bootloader once you forgot to enable the OEM.
If your stock recovery is intact you can use the force update "dload"
Have you tried with same build but L09 instead L19?
If it does not work, it is because your stock recovery is corrupted or has been replaced in this case your only option is DC Phoenix.
You need 15 credits if you do not have a Dongle, you will receive a username and password. DC Phoenix allows you to flash the UPDATE.APP even with the bootloader and FRP is locked.
You can write a L19 firmware C432 with no problem! But choose a previos version like b136 instead b180.
Fastboot mode.
ChaseRxx said:
Can you get into fastboot mode?
If yes, no worrie!
You will not be able to unlock your bootloader once you forgot to enable the OEM.
If your stock recovery is intact you can use the force update "dload"
Have you tried with same build but L09 instead L19?
If it does not work, it is because your stock recovery is corrupted or has been replaced in this case your only option is DC Phoenix.
You need 15 credits if you do not have a Dongle, you will receive a username and password. DC Phoenix allows you to flash the UPDATE.APP even with the bootloader and FRP is locked.
You can write a L19 firmware C432 with no problem! But choose a previos version like b136 instead b180.
Fastboot mode.
Click to expand...
Click to collapse
Hi,
Yes, I can get to the fastboot.
I am just looking at the dc-unlocker and dc-phoenix. Would you know, if my phone originally was AL-10, should I flash it with AL-10 firmware and than rebrand it again? or just go for L09 or L19 straight away?
Thank you!!!
sorry for not reporting back sooner but in the end I had to flash my phone with a factory stock for AL-10, then installed Chinese firmware, unlocked it, root it, twrp, srktools, changed oem info, reinstalled L09C432B136, got update straight away and now I am happy as fu*&^* ))))!!!!!!!! MAN, YOU ARE WALKING LEGEND. THANKS VERY MUCH!!!! for 15 euro i have saved myself all hassles with finding a service, posting phone, being without phone for a weeks, and paying silly fees for a repairs, where they could easily say that ie. motherboard needs replacing and I could spend even more...
You don't even know how much I appreciate it!
BTW, when i reflashed factory soft, i got a bit scared that it says Huawe Ascend, but then it turned out that this is literally factory os which is designed to upload proper model software
now i just need to update IMEI number but luckily for one sim card I got it written in a log from DC-phoenix and for another one i hope I will find it somewhere in a twrp backups which i did a few days ago.
THANKS AGAIN!!!!!!

Bricked P20 Pro

Hi,
I really hope somebody can help. I've bricked my P20 Pro and looking for a solution...
Quick rundown of how I got here and relevant info:
Original model CLT-L09 8.1.0.103 (C782)
Rebranded with FunkyHuawei to CLT-L29
Was running firmware CLT-L29 8.1.0.110 (C782)
Updated to CLT-L29 8.1.0.120a (C432) using @Atarii 's method from this post https://forum.xda-developers.com/ho.../recovery-bkl-nocheck-recovery-flash-t3778085 (booted fine, no issues except wasn't passing safetynet and build number was messed up when viewed in settings) so I wasn't happy and decided to flash back to CLT-L29 8.1.0.110 (C782) using the same method.
When I issued the adb commands
echo "--update_package=/data/update/HWOTA/update.zip" > /cache/recovery/command
echo "--update_package=/data/update/HWOTA/update_data_public.zip" >> /cache/recovery/command
echo "--update_package=/data/update/HWOTA/update_all_hw.zip" >> /cache/recovery/command
I did so as 3 separate commands - pressing enter after each echo command, instead of copy/pasting the whole command as one.
Rebooted to recovery and the update was verified and started to flash but phone went blank mid-way through and hasn't powered on since. Device was at 96% battery when started flashing.
I now can't boot to fastboot, eRecovery, system, recovery... nothing.
I have successfully installed drivers so that when I connect the phone with USB it is recognized as HUAWEI USB COM 1.0 in device manager.
I do believe there is some way to recover from this. I have tried FunkyHuawei unbrick tool but that requires to be booted in fastboot. Tried DC Phoenix but the board software for P20 pro is not available.
If anyone knows anything that might help me out of this situation I'd be eternally grateful.
Thanks!
Currently, there is no way to recover. That might change in the future.
No commercial unbricking tools support the P20 Pro yet. Even if you were to find board software (for example Mate 10 board software is compatible enough to get you into fastboot, most likely) you won't be able to flash everything you need to, as the tools to do so aren't yet compatible.
I think your two choices are to wait until P20 support can be added to commercial unbricking tools, or to try having the device repaired/replaced under warranty, as it will be diagnosed as a hardware problem by Huawei (and it very well may be, if it just shut off without warning like that.)
I did exactly the same thing. Nothing working at all. Not even fastboot. Will the service center be able to fix this?
I can't offer any help here, but would like to know what might have caused this. Do you think it was because you attempted to downgrade the firmware?
I believe so. I was on 120 and tried to install 107 as 120 did not report model correctly
I've read somewhere here on XDA threads you can anything with your p20 pro but no downgrade at least for right now.
djlukas1983 said:
I've read somewhere here on XDA threads you can anything with your p20 pro but no downgrade at least for right now.
Click to expand...
Click to collapse
Probably going by this guy's experience!
Good Luck Original Poster!
FWIW and I know it's of no help but SafetyNet Test always fails with new f/w but usually it gets approved within a few days. When I upgraded from 103 to 110 it took 5 days.
have u fixed?? i have same problem it doesn't show any image but I have p20
Elizage2015 said:
have u fixed?? i have same problem it doesn't show any image but I have p20
Click to expand...
Click to collapse
He got it swayed out pal, if you've done the same thing I'd say so the same, if the device is powerless then it'll just get swapped out for a new one.
dladz said:
He got it swayed out pal, if you've done the same thing I'd say so the same, if the device is powerless then it'll just get swapped out for a new one.
Click to expand...
Click to collapse
is there any chance to power on device?? (
Elizage2015 said:
is there any chance to power on device?? (
Click to expand...
Click to collapse
I couldn't power mine on at all. As @duraaraa said unbricking tools aren't supporting P20 Pro yet. I took mine back to my provider and they replaced the main board after they couldn't fix it
Elizage2015 said:
is there any chance to power on device?? (
Click to expand...
Click to collapse
Just get it swapped, if you can't see the device neither can they, straight swap
No need to pay to anyone, finally solved. Try and let me know
https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085
My p20 pro was in Huawei usb 1.0 mode. With the dc-unlocker tool I got into fastboot and retrieved my phone.
MichelKastro said:
My p20 pro was in Huawei usb 1.0 mode. With the dc-unlocker tool I got into fastboot and retrieved my phone.
Click to expand...
Click to collapse
can you tell wich steps you followed to retrieve your phone?

What can I do?

Yesterday (2nd febr) suddenly a message popped out saying I have an update. I tapped on it, the phone (P20 Pro) downloaded it all, it got installed but then this screen appeared:
https://www.youtube.com/watch?v=X2IiN-auezM
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Bootloader locked. No root.
Any ideas? How can I make it good again?
Also, at the service center they told me I might need to replace the motherboard. Is it seriously possible I need to replace it? (I hope it is not necessary...)
If they replace it for free, backup your data and go for it.
If not, then use the modded hisuite and firmware finder update method that you can find on the forums here.
Thank you. Could you link it?
I tried FF, since my phone won't get over eRecovery, I only tried it with desktop.
The DNS in the router has been set correctly, but my phone just don't connect to it.
I had the same, mine died and had to be replaced
Thank you! I guess I will just sell it, and get a Xiaomi.
Did you claim the code to unlock when was available?. If you do.. just enter to bootloader mode.. unlock... and flash stock recovery. I can help you with that. If you don't... huawei services is the way to go.
Nope, I have the phone since Nov 2019 from a second-hand seller.
Huawei Services only replaces the motherboard for around 90.000 HUF ( around 273 €) what is simply don't worth it.
Qgloof said:
eRecovery "Update & System Recovery" is not working since its a device from Italia and I am in Hungary.
Click to expand...
Click to collapse
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
arty_a said:
AFAIK eRecovery doesn't care about your current region. It will just try downloading the ROM for the region installed on your phone.
Did you get any error messages trying to use it?
Click to expand...
Click to collapse
Yes. "Get package info failed."
Qgloof said:
Yes. "Get package info failed."
Click to expand...
Click to collapse
I know it sounds unrelated and stupid, but can you try and disable IPv6 on your router? I recall some issues with it regarding manual updates by eRecovery. Can be completely unrelated, but worth trying.
It is completely dead. Thanks for help!

Huawei P40 pro+ Reboot only

hello,
To install the GMS on my p40 pro +, I tried the downgrade method with Hi-Suite proxy and Hi-suite 10.0.0.510.
I just tried to downgrade my p40 pro + from 10.1.0.156 (c432) to 10.1.0.131 (C432).
Now my phone constantly reboots.
I manage to switch to Recovery but he gives me the message : Get package info failed.
I don't see how to charge my smartphone even if it is with the latest EMUI version.
please help. thank you
try with 10.1.0.144, this should work with p40 pro +
Tunn3l said:
try with 10.1.0.144, this should work with p40 pro +
Click to expand...
Click to collapse
how do you install it without access to HSuite ?
I have the same problem, I can only access to
- Update and recovery system ( got the same error than him )
- Usb update option, don't know how to continue with that.
- Fastboot, but I can also not do much since is "locked"
Thanks for the help!
https://github.com/ProfessorJTJ/HISuite-Proxy/wiki/System-Recovery-Rom-Instruction-(-Soft-Bricked-)
Same problem
joe.cocs said:
hello,
To install the GMS on my p40 pro +, I tried the downgrade method with Hi-Suite proxy and Hi-suite 10.0.0.510.
I just tried to downgrade my p40 pro + from 10.1.0.156 (c432) to 10.1.0.131 (C432).
Now my phone constantly reboots.
I manage to switch to Recovery but he gives me the message : Get package info failed.
I don't see how to charge my smartphone even if it is with the latest EMUI version.
please help. thank you
Click to expand...
Click to collapse
Dear We have the same problem, please help as it reboot we cant flash with Hisutie.... thanks
10.1.0.156 (c432) not suported. Flash this Rom with HiSuite Proxy?
Manuela.k said:
10.1.0.156 (c432) not suported. Flash this Rom with HiSuite Proxy?
Click to expand...
Click to collapse
Thanks but the phone will reboot before Hisuite proxy finishing download so cut the connection...:crying:
Test it with this version of HiSuite
Manuela.k said:
Test it with this version of HiSuite
Click to expand...
Click to collapse
Thanks also 550 510 we try both of them but as it will reboot we cant finish flash
xmarketx said:
Thanks also 550 510 we try both of them but as it will reboot we cant finish flash
Click to expand...
Click to collapse
I have the same issue. Please help :crying: I and desperate what to do or try.
Have you found a solution?
Hello,
ifound a solution
I have a P40 pro Plus with the buid 10.1.0.156 (C432E2R3P3).
I used the following method to downgrade to version 10.1.0.132 :
https://www.youtube.com/watch?v=q2b_lBPc-Hk
and for install GMS:
https://www.youtube.com/watch?v=2Lcq...ature=youtu.be
The only downside is that it is not possible to update the version afterwards, but it works while waiting for a possible commercial release from the USA.
P40 pro 10.1.0.158 (636E8R4P1) how to downgrade
What method should I use to downgrade? Hisuite
Can't help me downgrade.
Cell phones don't have GMS just like they're gone.
accidently installed wrong version of OS even Firmware Finder approved it for installation, now my mobile reboots after every 20 seconds ....
any solution ????
we messed with our motherboard by installing wrong OS via Hisuit proxy ...
only solution is to take your mobile to Huawei Service center for mainboard replacement.. it will be free under warranty
Sorry to say but You have to go to Huawei service center and they need to replace the moterboard , this is the only way to get phone working. If You flashed wrong firmware you damaged IMEI and security certificates so no way that flashing good firmware will work now .
I had the same problem. No IMEI and constant reboots. I have sent the phone to Huawei for repair and they said they have to replace the main board. Yesterday I contacted the guy from the first reply in this thread https://forum.xda-developers.com/t/huawei-p40-pro-soft-brick-reboot-only.4166553/
He really managed to repair the phone and it is working normally now. It took about 2 hours and he charged 40usd. So I can definetly recommend him as I would have to throw away the phone otherwise.

I think I killed my phone

I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Sorry to hear but the only way to get it working again is going do Huawei service center for motherboard replacement.
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Happen to my device once and huawei service center replace the main board under warranty.
Try hard reset
lillosnx said:
I am in a terrible dead end as I cannot recover my phone. I accidantelly put the wrong firmware to my p40 pro and now it restarts after a couple off minutes not giving me the time to install Hisuite and try another firmware. I also tried the eRecovery but I got the "Get package info failed" message. Also I tried through USB to update the phone but it gets stuck at 5%. I hope someone can help me. Thanks
Click to expand...
Click to collapse
You can search for the model and follow the steps on how to reset it I mean the hard reset.
happened to me and the only solution is to visit Huawei customer care center for motherboard replacement.
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
oslo83 said:
There are paying tools I have access to, like DC's ones, which can allow you to force flash back the right packages from 'USB update mode'.
- I could fix you up remotly for a donation, PM me.
It seems to me you 'just' installed the wrong LGRPx base package for your device variant.
Click to expand...
Click to collapse
I did not managed with DC & octoplus tools.
It complains about verlist.
---------- Post added at 12:38 ---------- Previous post was at 12:38 ----------
saleemz said:
happened to me also, flashed LGRP6 instead of LGRP4, i fixed it remotely with someone who have access to some paid tools
Click to expand...
Click to collapse
Any idea what were the tools involved ?
A huawei cant be dead just installing wrong firmware.
There is no need to replace motherboard.
Can be recovered using paid tools
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Mrt dongle work fine
oslo83 said:
So far, it seems to me paying tools are failing on LGRP6 builds and on P40Pro+ devices without using physical testpoint mode.
When software testpoint mode just works fine on LGRP4 builds and P40Pro device.
Click to expand...
Click to collapse
For anyone with a bricked phone, oslo83 helped me fix my bricked p40 pro, over remote connection. I downgraded to the wrong firmware, and it would restart after one min in android. Phone is perfect now, and Google services works great. Cheers.

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