Can't update from 17.0210.1912.22 to latest versions - ASUS ROG Phone II Questions & Answers

I'm currently having WW_17.0210.1912.22_0 version, i didn't took care of the updates for a very long time(since March 2020 i think). When i downloaded the latest versions manually, it says 'system failed to update'. And i can't get any ota updates also. Please help me , there are lot of bugs in it. I don't know what to do, please help me if anybody know how to solve this problem.

Yogibeeee said:
I'm currently having WW_17.0210.1912.22_0 version, i didn't took care of the updates for a very long time(since March 2020 i think). When i downloaded the latest versions manually, it says 'system failed to update'. And i can't get any ota updates also. Please help me , there are lot of bugs in it. I don't know what to do, please help me if anybody know how to solve this problem.
Click to expand...
Click to collapse
To get to latest A10 you need to first update to last A9 1910.64, then onto A10. You need the full zips, not incremental. Most people can skip versions by doing this method, if it fails you'll have to update 1 by 1 in order of release

reg66 said:
To get to latest A10 you need to first update to last A9 1910.64, then onto A10. You need the full zips, not incremental. Most people can skip versions by doing this method, if it fails you'll have to update 1 by 1 in order of release
Click to expand...
Click to collapse
No this version I'm currently having is android 10 , i think i have to update one by one and I don't know to which version i have to update first it's so confusing.

Yogibeeee said:
No this version I'm currently having is android 10 , i think i have to update one by one and I don't know to which version i have to update first it's so confusing.
Click to expand...
Click to collapse
Sorry, I misread, I thought you were on 1908.12, 1912.22 is a wrong version I think. 1st A10 was 2001.60.
Check ur version again. Once you know which you have, go to https://www.asus.com/Phone/ROG-Phone-II/HelpDesk_BIOS/
Download each update in order

asus
hello I have a problem, I bought an ASUS rog phone 2 and I cannot update it. I have versions PKQ1.190414.001.WW_Phone-16.0622.1906.19

Dawid19233 said:
hello I have a problem, I bought an ASUS rog phone 2 and I cannot update it. I have versions PKQ1.190414.001.WW_Phone-16.0622.1906.19
Click to expand...
Click to collapse
Your fingerprint probably doesn't match your rom. Install device info hw from playstore and check what your fingerprint is under 'system'. It'll probably be WW rom with CN fingerprint. You need to follow one of the guides to change fingerprint to be able to update manually with zip updates

Related

How to manual update to A10 & It will wipe my Data?

I just downloaded A10 firmware from Asus Website. I want to update but there was not any instruction on how to do that Please help me how to update. Also i want to know if update will wipe my internal data & Apps?
just put on internal storage then reboot your phone, your data is safe ?
It doesn't wipe but I would suggest to back it up anyway. I assume you have a tencent version?
Download the 2.5gb update, cut it and paste on your root folder (usually called internal storage). Reboot then it should prompt that there's updates available and just follow onscreen instructions..which is really just reboot after. This ONLY works if you have ww fw and ww fingerprint
This is what i did on mine coming from A9. Hope this helps. Again back up your data.
Napilitan said:
It doesn't wipe but I would suggest to back it up anyway. I assume you have a tencent version?
Download the 2.5gb update, cut it and paste on your root folder (usually called internal storage). Reboot then it should prompt that there's updates available and just follow onscreen instructions..which is really just reboot after. This ONLY works if you have ww fw and ww fingerprint
This is what i did on mine coming from A9. Hope this helps. Again back up your data.
Click to expand...
Click to collapse
Mine is WW fw and WW fingerprint but cannot update to A10, it shows that update failed after i reboot it.
Hey guys, same problem. Have WW for firmware and fingerprint but get update failed after reboot. Any ideas?
cant manual update too from .64 to latest android 10.someone,please help
cant manual update too from .64 to latest android 10.someone,please help
Be sure you are on the latest Android 9 version (1910.64) before trying to manually update to Android 10. So if you're not on the latest Android 9 yet (check under Settings > System > Software information), first download the 1910.64 USER zip, put in your internal storage main folder, reboot the phone, upgrade when it prompts you, then reboot. Then download latest Android 10 USER zip and repeat the process.
If for some reason that does not work, you can try updating through fastboot. You have to use the RAW firmware zip file. Though this may wipe your phone; I have not tested, so not 100% sure.
Upgraded 2 times didn't wiped but always backup and if you ever want to use the downgrade 10 to 9 firmware it will wipe your data.
Update.
PierceSirens said:
cant manual update too from .64 to latest android 10.someone,please help
Click to expand...
Click to collapse
You have to move up in updates 1 step at a time. I was having the same problem. You have to update each update one at a time you can't skip any.
Lonewolf007ljp said:
You have to move up in updates 1 step at a time. I was having the same problem. You have to update each update one at a time you can't skip any.
Click to expand...
Click to collapse
No dude, that's not entirely correct... If you only download the small incremental updates (about 180-300MB), then yes, you have to update one at a time because they are just small 'addons' if you like to update to the next rom version from the previous version.
However, if you download the full update zip (about 2.2GB) you can directly update from latest A9 1910.64 to latest A10 2004.60.... You can get it from here
https://dlcdnets.asus.com/pub/ASUS/..._I001_1-ASUS-17.0230.2004.60-1.1.162-user.zip
If that still fails for some reason then you'll have to update using the raw rom which can be found here
https://androidfilehost.com/?fid=4349826312261813058
Try the first link, download it, put it in the root of storage and reboot phone. It should automatically detect the update and prompt you to update. Post back here if that fails and I'll walk you through updating using the raw rom on the second link. Saves having to download and update a whole bunch of times like the other guy suggested just to get to the latest version. (no offence to Lonewolf, I appreciate you are simply trying to help, but just thought I'd clear that up ?)
Tried time and time again all from Asus website full zips around 2 gb wouldn't work until I went through them in order just finished. It would not update any other way I swear.
Lonewolf007ljp said:
Tried time and time again all from Asus website full zips around 2 gb wouldn't work until I went through them in order just finished. It would not update any other way I swear.
Click to expand...
Click to collapse
Oh OK dude. Thanks for letting us know and your help . Totally believe you, no need to swear on it! Strange though, I've advised several people to update straight from A9 1910.64 to latest A10 2004.60 using this method and everyone's reported back that all went well.
Were you initially updating from a version earlier than 1910.64?
If so then it would fail. 1910.64 was the last A9 update, you needed to be on that before it updates straight to latest A10 using the full zip.
Ww_zs660kl_16.0631.1910.64
reg66 said:
Oh OK dude. Thanks for letting us know and your help . Totally believe you, no need to swear on it! Strange though, I've advised several people to update straight from A9 1910.64 to latest A10 2004.60 using this method and everyone's reported back that all went well.
Were you initially updating from a version earlier than 1910.64?
If so then it would fail. 1910.64 was the last A9 update, you needed to be on that before it updates straight to latest A10 using the full zip.
Click to expand...
Click to collapse
Was coming from the WW_ZS660KL_16.0631.1910.64 from the convert from cn to ww thread which I believe is the raw. Been trying for a week or so to figure it out always said system update failed until I went through them one at a time.
Lonewolf007ljp said:
Was coming from the WW_ZS660KL_16.0631.1910.64 from the convert from cn to ww thread which I believe is the raw. Been trying for a week or so to figure it out always said system update failed until I went through them one at a time.
Click to expand...
Click to collapse
Oh OK, fair enough. Glad you've got it updated now bud, which ever way works! ?
Ok, so I read through this, and it did not work.
I have the WW version, and matched it. I am currently still on 16.0631.1910.35_0. I placed the zipped 1910.64-1.1.253 upgrade on the internal storage, and nothing. Just assuming I am an idiot, I am going to try unzipping it so the payload.bin is no longer compressed and see if it works then. My bootloader is still unlocked and my tencent phone is not rooted. Please let me know what I am doing wrong.
RichDoe252 said:
Ok, so I read through this, and it did not work.
I have the WW version, and matched it. I am currently still on 16.0631.1910.35_0. I placed the zipped 1910.64-1.1.253 upgrade on the internal storage, and nothing. Just assuming I am an idiot, I am going to try unzipping it so the payload.bin is no longer compressed and see if it works then. My bootloader is still unlocked and my tencent phone is not rooted. Please let me know what I am doing wrong.
Click to expand...
Click to collapse
Did you reboot after placing uncompressed zip to root of internal storage?
After reboot it should detect the update

RMX1992EX[RMX1992EX_11_C.05] indian variant got 1st non trial android 10 update

hey guys ,
i updated my device as beta realme ui on 2 day before using trial version, and after 2 days latter i got the 1st non trial based realme ui update (OTA) with build code RMX1992EX_11_C.05 with size of 3.3x GB around. here i am sharing both change logs and update screenshot.
hope you guys also get this update.
check manually for software update who have the RMX1992 variant if you did not get the update just power off your device and then power on again and try check manual update.
thanks
Hardik
hi, i have a realme x2 (RMX1993EX11A19) when it will be updated to the realme UI ?? as in india it has already been released but the serial number is changed as the indian one is rmx1992EX11A19..How does the update work for the european one? Thanks
BHARDIK said:
hey guys ,
i updated my device as beta realme ui on 2 day before using trial version, and after 2 days latter i got the 1st non trial based realme ui update (OTA) with build code RMX1992EX_11_C.05 with size of 3.3x GB around. here i am sharing both change logs and update screenshot.
hope you guys also get this update.
check manually for software update who have the RMX1992 variant if you did not get the update just power off your device and then power on again and try check manual update.
thanks
Hardik
Click to expand...
Click to collapse
bro i have also Indian varient,did restart and everything but still no luck. still on color os 6.1 .when will i get update? or is there any other trick to update it without custom recovery?
Great News Relame x2 Indian Varient update of Relame UI is available for download on Relame India official website
.Now who doesn't had received OTA update they can download it from there.
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
razatthakur said:
Great News Relame x2 Indian Varient update of Relame UI is available for download on Relame India official website
.Now who doesn't had received OTA update they can download it from there.
Click to expand...
Click to collapse
We need the OTA in the european website, the Indian OTA does not run in our phone, too many weeks waitting for that and its becoming annoying, nefast realme support for our country.
Shajsuga said:
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
Click to expand...
Click to collapse
which Varient do you have bro? i had just clicked on the downloaded file and just clicked on rhe pop up update now and it started the process.and it takes less than 10 mins to update it.i think your file may be it is corrupted .
---------- Post added at 07:23 AM ---------- Previous post was at 07:20 AM ----------
neo_bpm said:
We need the OTA in the european website, the Indian OTA does not run in our phone, too many weeks waitting for that and its becoming annoying, nefast realme support for our country.
Click to expand...
Click to collapse
yes bro that's true. it is the last device in supported devices to get Relame ui .
Shajsuga said:
I am not able to install the ota update file which was downloaded from the realme official website. The zip file was around 3.31 gb. Tried to install it both simple and recovery mode . In simple mode it's not showing the update button. In recovery mode it's showing failed. Please help me with the procedure to install the same. Thanks and regards
Click to expand...
Click to collapse
I am facing the same issue. Not able to update.
And my downloaded file md5 matches with the one given online, so the file downloaded is not corrupt, for sure
And I have still not received the latest update notification till now!
What about Root and twrp
Anyone can confirm these working or not ?
razatthakur said:
bro i have also Indian varient,did restart and everything but still no luck. still on color os 6.1 .when will i get update? or is there any other trick to update it without custom recovery?
Click to expand...
Click to collapse
no trick its like users who have already in beta realme ui got stable earlier and others get it by around 25 March 2020 thats it.
Ely87 said:
hi, i have a realme x2 (RMX1993EX11A19) when it will be updated to the realme UI ?? as in india it has already been released but the serial number is changed as the indian one is rmx1992EX11A19..How does the update work for the european one? Thanks
Click to expand...
Click to collapse
sorry for late reply but by now you already get the realme ui .
it is not possible to install the Indian version on the European one, unfortunately in Europe they have not yet released it
2nd update after realme ui c06 ..for Indian Varient
My Realme X2 is currently on RMX1992EX_11_A.16, still haven't got an OTA update for Realme UI and manual update is giving error. The download is not corrupt, others were having the same issue from the looks of it, did anyone find a solution for that?
In Simple mode, it asks to decompress instead of install.
In Recovery mode, it starts and after 2 seconds gives an update fail message.
Please guide.
Thanks
Take backup of your data and do a factory reset. Then check again by going in the update menu. You'll get the update..
maxs8007 said:
Take backup of your data and do a factory reset. Then check again by going in the update menu. You'll get the update..
Click to expand...
Click to collapse
Done it twice but no luck.
May be they have suspended the update due to the complaints.

Updating Firmware on a Rooted Phone with TWRP

Hello
I have an ROG Phone 2 12/512 which should be a WW version (I'm not sure, can someone tell me how to check)
When I bought the phone the place I bought it from rooted then did something for the IMEI registration (In Turkey importing a phone and registering is 300€ almost)
I asked them to leave it rooted since I always used my last phone rooted (Galaxy S7)
The phone is currently on Android 9, 5 July 2019 Security patch
What I want to do is update my firmware and then if necessary root my phone again
I'm pretty used to the Samsung environment and am used to using Odin
This Asus phone is pretty new to me and I don't know the tools and the things I should be aware of
Can someone give me a head start on what I should use and what I should do to update my phone with the stock firmware.
The sticker on the back of the phone says ASUS 1001DC and there is no tencent logo as far as I can see that is why I believe it is a WW version
Edit 1: Also whenever I reboot my device there is an Unlocked Bootloader Warning
Thank you
ArdAvedis said:
Hello
I have an ROG Phone 2 12/512 which should be a WW version (I'm not sure, can someone tell me how to check)
When I bought the phone the place I bought it from rooted then did something for the IMEI registration (In Turkey importing a phone and registering is 300€ almost)
I asked them to leave it rooted since I always used my last phone rooted (Galaxy S7)
The phone is currently on Android 9, 5 July 2019 Security patch
What I want to do is update my firmware and then if necessary root my phone again
I'm pretty used to the Samsung environment and am used to using Odin
This Asus phone is pretty new to me and I don't know the tools and the things I should be aware of
Can someone give me a head start on what I should use and what I should do to update my phone with the stock firmware.
The sticker on the back of the phone says ASUS 1001DC and there is no tencent logo as far as I can see that is why I believe it is a WW version
Edit 1: Also whenever I reboot my device there is an Unlocked Bootloader Warning
Thank you
Click to expand...
Click to collapse
You can use 'device info hw' from playstore to check your fingerprint. Under 'system' it'll say if you're on WW rom and also that your device fingerprint matches - needs to also be WW to update, not CN.
That app will also tell you the exact rom version you are running. Now, if you're a hardcore gamer, it might be best to update to latest A9 and stay with that for the time being. Some users report that it's best for gaming. Provided your fingerprint matches your rom, you can go ahead and download the latest A9 update which is 1910.64 and can be found in the guides section. Be sure to download the full rom zip and place it in the root of internal storage. Reboot and choose to install the update when prompted. Provided the update reaches 100% without fail, DON'T choose reboot now, select reboot later. Go to magisk manager, choose install magisk, then choose install magisk after ota. That'll give you root again (if that is what you want). Then reboot. That'll put you on the latest A9 rom.
However, the update may fail as you have a magisk-patched boot img. If it does report back here
If you want the latest A10, then repeat the same process after downloading latest A10 which ends with 2002.32, which can also be found in the guides section.
Good luck
reg66 said:
You can use 'device info hw' from playstore to check your fingerprint. Under 'system' it'll say if you're on WW rom and also that your device fingerprint matches - needs to also be WW to update, not CN.
That app will also tell you the exact rom version you are running. Now, if you're a hardcore gamer, it might be best to update to latest A9 and stay with that for the time being. Some users report that it's best for gaming. Provided your fingerprint matches your rom, you can go ahead and download the latest A9 update which is 1910.64 and can be found in the guides section. Be sure to download the full rom zip and place it in the root of internal storage. Reboot and choose to install the update when prompted. Provided the update reaches 100% without fail, DON'T choose reboot now, select reboot later. Go to magisk manager, choose install magisk, then choose install magisk after ota. That'll give you root again (if that is what you want). Then reboot. That'll put you on the latest A9 rom.
However, the update may fail as you have a magisk-patched boot img. If it does report back here
If you want the latest A10, then repeat the same process after downloading latest A10 which ends with 2002.32, which can also be found in the guides section.
Good luck
Click to expand...
Click to collapse
Thank you, will try and report back here if I succeed
ArdAvedis said:
Thank you, will try and report back here if I succeed
Click to expand...
Click to collapse
How ya getting on bud?
reg66 said:
How ya getting on bud?
Click to expand...
Click to collapse
Hello;
I could only do it today, was a bit busy
I tried A9 update and it was successful.
Thank you for your help.
Made it very easy for me.
I read up on the A10 update and although I'm not a phone gamer much the comments weren't that good on the update.
I will wait for the next one and depending on the comments will update to it.
Thanks again

Stock update failed... Need help.

Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
ivanox1972 said:
Hi community,
I bought btv dl09 c100 and want tp update it to new software. It is on ancient, probably first b003 fw. I bought newest (?) b311 fw, definitely matching version btv-dl09 c100. Made dload folder on sd card, start updating through dialer command. It starts verification, start installing and fail on 5%...
What can be problem?
Maybe not possible to jump from oldest to newest directly? Can someone give me advice... Thanks.
BTW. I tried of course ota update and hi suite update bit they found no any update.
Click to expand...
Click to collapse
You can updated directly to Oreo by installing LOS 15.1 if you want.
Do anyone know why there was no Enable OEM Unlock in developer options, thanks

Switching from official Oneui to custom rom/ unofficial rom/ downgraded versions

My device model is G781B. Sw bit U5. I'm facing battery issue lately on latest April security update. So I wanted to downgrade but as my software version is U5, I couldn't do it. So can anyone guide me which custom rom and recovery I can flash and Is there any way to downgrade to previous version of oneui.
Are you using android 13 (OneUI 5)
Samarimama said:
Are you using android 13 (OneUI 5)
Click to expand...
Click to collapse
One ui 5.1
kawsar4547 said:
My device model is G781B. Sw bit U5. I'm facing battery issue lately on latest April security update. So I wanted to downgrade but as my software version is U5, I couldn't do it. So can anyone guide me which custom rom and recovery I can flash and Is there any way to downgrade to previous version of oneui.
Click to expand...
Click to collapse
Oh God.
I'm sorry to read that you updated from binary, going back will be a bit impossible. through odin no longer.
You will have to wait for someone to work on something for those who are in binary 5.
upgrading to binary 5 in my point of view was totally unnecessary.
Good luck colleague, hope that someone can give you a solution through root or wait for an update in May.
mezacorleehone said:
You will have to wait for someone to work on something for those who are in binary 5.
upgrading to binary 5 in my point of view was totally unnecessary.
Good luck colleague, hope that someone can give you a solution through root or wait for an update in May.
Click to expand...
Click to collapse
I didn't know binary was gonna update
kawsar4547 said:
I didn't know binary was gonna update
Click to expand...
Click to collapse
MMMMMMM..
Every time that OTA sends an update, the software version comes out and therefore the binary.
if you download a system to flash via odin, you force the binary.
I even warned right here about that topic.
but unfortunately, nothing can be done at the moment.
mezacorleehone said:
You will have to wait for someone to work on something for those who are in binary 5.
upgrading to binary 5 in my point of view was totally unnecessary.
Good luck colleague, hope that someone can give you a solution through root or wait for an update in May.
Click to expand...
Click to collapse
the bootloader would need to be signed again after being modified, there's very little chance of this ever being fixed.
3mel said:
the bootloader would need to be signed again after being modified, there's very little chance of this ever being fixed.
Click to expand...
Click to collapse
It only remains to wait for Samsung to send an update that fixes that.
wait for a developer to send solutions via root.
I recommend you to use Kernel Bandido.
I don't know if it is compatible with binary 5.

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