Touch screen issue test / reproduction (video) - Samsung Galaxy S20 FE Questions & Answers

Hi All,
I also experience the touch screen issue on my Galaxy S20 FE.
I have created a short video on how to check and reproduce it: Galaxy S20FE touch screen issue - testing and reproducing
Please share your comments if you also experience it.

Did that experiment and i think my device is "ghost touch free".
Sent from my S20 FE 5G

maderos said:
Did that experiment and i think my device is "ghost touch free".
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Click to collapse
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.

carlosmeldano said:
Yes, if you don't experience this, you unit is issue-free. I have also asked others to test, they have no issue at all.
This is why I think that *might* be a hardware/production issue.
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Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?

jtOttawa said:
Yes, that's what it would seem to suggest - and it's discouraging, I was really hoping this was a software issue. Would the 120 Hz refresh be a factor in this? That is, do you get the same result at 60 Hz?
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Click to collapse
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.

carlosmeldano said:
Nothing. Either under charging or not, either 60Hz or 120Hz, no matter if Touch Sensitivity is set to low or high, it happens.
But as it doesn't happen for everyone with the same software, it tends to be a hardware issue or a production defect.
Click to expand...
Click to collapse
Very interesting, and helpful - thank you.

Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.

I just checked mine and I have the same issue, would samsung rma for this?

spacemanvt said:
Tested mine with no issues but I had a bit of red tint on the screen as I have posted in another thread.
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Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".

carlosmeldano said:
Thanks for the feedback. It seems not all users are having this issue. If you cannot reproduce the issue following the video instructions, then you are touch error-free. But then, it shows that it is not a general issue, but some manufacturing defect. For the red tint, I have seen your other post, I also have a barely visible greenish one, around where the camera is, and around the bottom 1/3 mark. But as it was stated, it is somewhat "normal".
Click to expand...
Click to collapse
Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.

SuperLGE said:
I just checked mine and I have the same issue, would samsung rma for this?
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Click to collapse
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?

spacemanvt said:
Do you notice a red tint when looking off angle at the screen?
I notice it somewhat when looking directly at the screen but very visible off screen, when using a white screen though.
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Click to collapse
I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.

carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
Click to expand...
Click to collapse
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
---------- Post added at 01:06 PM ---------- Previous post was at 01:02 PM ----------
carlosmeldano said:
I notice it under normal circumstances like browsing, while straight looking at it, when the page background is like pale yellow/orange. It is only a bit visible, but when you read text and scroll, it is disturbing that the greenish tint remains on the screen. But honestly, this is not that bad. On a white background, I don't even notice it.
When I look from a bottom angle and moving the phone's angle, the tint bars move as well.
Click to expand...
Click to collapse
You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
I notice it very clearly when looking at it at angle or even normal position. And I can see it move when I move the phone to different positions.
the XDA review has the same issue actually (nothing on the touchscreen): https://www.xda-developers.com/samsung-galaxy-s20-fe-review/
"The viewing angles, though, are disappointing because the display still features visible angular color shifting to blue as well as a rainbow out interference effect at extreme angles. Newer Samsung OLED panels have eliminated the rainbow out interference effect, and also reduced off-axis color shifting by a significant amount. The Galaxy S20+’s viewing angles, for example, are much better because the color shifting is much lower. Strangely, even the cheaper Galaxy M51 (review) doesn’t feature the interference effect issue (that is likely caused by the polarizer)."

spacemanvt said:
where are you located? I was thinking about doing this too for my red tint issue. but sounds like a lot of trouble. I would agree that you definitely need a new phone
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Click to collapse
EU. I bought the phone in the official German Samsung webshop. If I would be out of the return period, I would of course take it to the Service Center even with the red tint, but this way, I will just return it.
spacemanvt said:
You mean are referring to the green tint correct? Are you saying that you have no reddish/pink tint at all on your phone?
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Click to collapse
True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.

carlosmeldano said:
Good question. I spoke with Samsung Support and they wanted me to visit the Service Center. I told them that I will not spend that much time on it, this phone is too expensive for having this kind of support. I will just return it and ask for a refund, then wait 1-2 months if the problem is solved.
I was just thinking yesterday...
This phone has Gorilla Glass 3 on the display, which is a way different structure than current GG6 (or GG4). GG3 is much thicker and more acts like a glass (breaks easier). Since GG4, newer Gorilla Glasses are more flexible, thinner, and more durable, too.
What if Samsung has just put a thick glass on top of a modern digitizer (touch panel) which was designed for a different structure and much thinner glass layer, and this causes the touch problems?
Click to expand...
Click to collapse
That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH

jaseman said:
That sounds reasonable...however, what about all the phones using GG5, 6, or above that have a tempered glass screen protector on them, which would certainly make the glass atop the digitizer much thicker, and that do NOT have any touch issues? It seems to me that the thickness of the glass...up to a reasonable measure that I do not know what it may be...is not the issue here because my S20 FE does not have the touch issues. But mine does always turn on in my pocket. So it seems as if the proximity sensor is faulty. I wonder if this "bug" is somehow related to the touch issues. Though they appear to be different problems...they are related to how the screen works. Clearly something is wrong and I am not sure that any of it can be fixed with software. SMH
Click to expand...
Click to collapse
You are right, I also thought of it, but not only the thickness, but also the material structure can cause problems like transferring more static electricity to the digitizer that cause ghost touches. And the glass screen protector is on top of the screen which is far enough in distance from the digitizer. I can also imagine that combining this digitizer with GG3 would require less manufacturing tolerance than they used, and that causes just too much defective units. Just guessing...
But as you also stated, problems are mostly with the screen and touch panel. Ghost touches, incorrect finger recognition causing jerks, pocket wakeup, reddish/greenish tint on the screen. And +1: not all users have this problem.
If this would be a software-related issue, all models would be affected more or less. If some units are fine, some are wrong, with the exact same software, then it should be a hardware-related problem. Question: do they used different brand of digitizers for different units, or there is just a huge ratio of defective units coming out of the factory because they had to put as many units on sale as they could because Pixel 5 and iPhone 12 has arrived and they wanted to catch a lot of customers? Just guessing, again...

carlosmeldano said:
True, I have no reddish tint, I have some greenish one When looking straight at the phone, it is around the opposite side of the camera, and about a thumb tall. But really, not that visible, I just see it because I know it is there
I read the quoted article. This can also easily happen because of Gorilla Glass 3, maybe it has different inner reflection that causes these bands.
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Click to collapse
So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.

spacemanvt said:
So strange, every one of the phones I looked at in the store has these bands. Surprised yours does not.
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If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV

carlosmeldano said:
If watching from bottom angle, I see the bands, but in straight view, I only see some greenish tint. It is not very disturbing for me. I mean, I have a LED TV, which has some of these typical IPS clouding effect on the screen edges. 99% of the time, it is not visible because the content is bright. But when watching a movie that has a night scene and there is no ambient light in the room, it is awful. But in general, I like the TV
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Click to collapse
Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
I also have a LG OLED, which can look quite bad in some very dark scenes because of banding.

spacemanvt said:
Interesting, thank you for the response. I see the red tint straight on and at angles too, so maybe we have a similar issue but a different color?
Click to expand...
Click to collapse
That might be the case! Different color, but the same tint / band.

Related

[Q] Yellowish screen?

Hi there,
The Galaxy Note is my first phone with a LED screen, I had a Desire HD before.
Since I got my Galaxy Note, the screen seems a bit yellowish to me.
When you tilt it a little bit to the side, you see the while colors becomes more white, but when you tilt it back, so the screen is right in front of you, then the white colors looks a bit yellowish again.
Is this normal for a LED screen?
I don't like the yellowish tint at all, but for the rest the screen looks amazing.
Thanks for your answers
Hmm I don't really notice any sort of yellow tint on my screen but then again I'm not the most color observant person . What you can try is go int settings==>display==>screen mode and change it from standard to dynamic or movie. I have it on dynamic and love it.
GallardosEggrollShop said:
Hmm I don't really notice any sort of yellow tint on my screen but then again I'm not the most color observant person . What you can try is go int settings==>display==>screen mode and change it from standard to dynamic or movie. I have it on dynamic and love it.
Click to expand...
Click to collapse
Thanks for your answer
Yea I already tried dynamic mode, it makes the yellowish tint a little less, but it's still there.
You can notice it by yourself by tilting the phone.
Just put something on your screen that has a white color, and watch the screen from the side, it looks much nicer then.
Ohyea, by the way.
You can also notice the yellowish very good if you put the screen mode on movie
Just got my Galaxy Note N7000 today and noticed the same issue on mine. Tilting the screen slightly makes the whites look pure white while in its normal position the screen looks kinda yellow. I am not being able to understand if this is a faulty set or not
SAMOLED screens are supposed to have superior viewing angles, it is believed that the Oleophobic coating is causing the green/blue/yellow tinting that you see when the phone is tilted ( well in your case its a direct view ) my first screen had absolutely no color shift even at the most extreme angles, the new one I have now has a blue tint unless directly viewed.
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.
EarlZ said:
SAMOLED screens are supposed to have superior viewing angles, it is believed that the Oleophobic coating is causing the green/blue/yellow tinting that you see when the phone is tilted ( well in your case its a direct view ) my first screen had absolutely no color shift even at the most extreme angles, the new one I have now has a blue tint unless directly viewed.
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.
Click to expand...
Click to collapse
So what you are saying here is that we should use our phone while we keep it tilted? LOL
joshoon said:
So what you are saying here is that we should use our phone while we keep it tilted? LOL
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Click to collapse
EarlZ said:
The norm is supposed to have great viewing angles and only shift in really extreme and non usable angles.
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Click to collapse
How hard is that to understand?
EarlZ said:
How hard is that to understand?
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Click to collapse
Well, you don't have to be upset like that.
What I'm trying to say is that if you tilt the phone, it has great colors.
But when you look straight onto the screen, you see a yellowish screen.
Your conclusion is that the viewing angle are very good, and only shift in really extreme and non usable angles.
Looking straight onto the screen should not be a non usable angle.
And Im not the only one who's saying it, but when you tilt the phone, the colors looks much nicer.
Im not upset, I just found it amusing why it was not understood right off the bat.
Have your screen/phone replaced, thats clearly a quality control issue.
EarlZ said:
Im not upset, I just found it amusing why it was not understood right off the bat.
Have your screen/phone replaced, thats clearly a quality control issue.
Click to expand...
Click to collapse
But I just got it new, and more people are complaining about it (also some outside xda).
So I am wondering if it worths it to replace it, because it can happen again.
joshoon said:
But I just got it new, and more people are complaining about it (also some outside xda).
So I am wondering if it worths it to replace it, because it can happen again.
Click to expand...
Click to collapse
Thats something only you can decide, IMHO thats a hardware defect.
Another person posted the same thing.
http://forum.xda-developers.com/showthread.php?t=1440582
If you google for Galaxy Note + green tint you'ed get a few results including this:
http://forum.xda-developers.com/showthread.php?t=1335161
Some users report is as normal and accept it as normal, If its normal Im wondering why theres a green and blue tint difference and a few screens dont even have any tinting even at extreme angles. Like the first one I got (but had very visible horizontal lines )
EarlZ said:
Thats something only you can decide, IMHO thats a hardware defect.
Another person posted the same thing.
http://forum.xda-developers.com/showthread.php?t=1440582
If you google for Galaxy Note + green tint you'ed get a few results including this:
http://forum.xda-developers.com/showthread.php?t=1335161
Some users report is as normal and accept it as normal, If its normal Im wondering why theres a green and blue tint difference and a few screens dont even have any tinting even at extreme angles. Like the first one I got (but had very visible horizontal lines )
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Interesting.
Actually I'm not a whiner, so I can live with the tint for 2 years, but still...
If I will be in the center of my city, I will ask the phone store what they think, and what they will do to solve it.
joshoon said:
Interesting.
Actually I'm not a whiner, so I can live with the tint for 2 years, but still...
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Click to collapse
All upto you, I how ever prefer to enjoy my device as defect free as possible. Especially for this device that boasts a 'great screen' and the high price tag.
EarlZ said:
All upto you, I how ever prefer to enjoy my device as defect free as possible. Especially for this device that boasts a 'great screen' and the high price tag.
Click to expand...
Click to collapse
True.
But I don't expect a device to be defect when it is just new.
Still there are also some people that say it is normal.
I also got a friend, he's a designer, and works with photoshop etc, and colors are very important to him.
I also told him about this issue, he said it happens more with screen, and it is seen as normal for these screens where it appears with.
joshoon said:
True.
But I don't expect a device to be defect when it is just new.
Still there are also some people that say it is normal.
Click to expand...
Click to collapse
This is the reason why quality control is so random with samsung, people accepting defects as normal but dont let my expectations be yours as long as your happy with the device thats what is important.
joshoon said:
I also got a friend, he's a designer, and works with photoshop etc, and colors are very important to him.
I also told him about this issue, he said it happens more with screen, and it is seen as normal for these screens where it appears with.
Click to expand...
Click to collapse
He does have a point normally a screen comes in warm,cool and neutral depending on the factory calibration. These things can be normal as long as the user accepts them to be.
EarlZ said:
This is the reason why quality control is so random with samsung, people accepting defects as normal but dont let my expectations be yours as long as your happy with the device thats what is important.
He does have a point normally a screen comes in warm,cool and neutral depending on the factory calibration. These things can be normal as long as the user accepts them to be.
Click to expand...
Click to collapse
Clear enough
I'll see what I will do then
Thanks for your great answers!
No problem, Keep us posted on whatever you decide.
I've had four blue Galaxy Notes and one white and they all exhibit varying degrees of tint with some less noticeable than others. Some have a more warmish yellow tint while others are cooler with more of a blue tint. It was the same way on the Galaxy S2. The best you can hope for in getting a replacement is one that has a tint that's less noticeable or if you prefer a cooler tint to the warmer tint.
Twohothardware said:
I've had four blue Galaxy Notes and one white and they all exhibit varying degrees of tint with some less noticeable than others. Some have a more warmish yellow tint while others are cooler with more of a blue tint. It was the same way on the Galaxy S2. The best you can hope for in getting a replacement is one that has a tint that's less noticeable or if you prefer a cooler tint to the warmer tint.
Click to expand...
Click to collapse
Yea well, I will live with it for now, because I love it too much to loose it, hehe.
Sent from my GT-N7000 using xda premium

Nexus4: Bright Pixels

Hey guys,
I already mentioned this in the German thread, however it may concern a couple of more people.
I just received my replacement. The reason I ordered one was I got 2-3 tiny little bright spots close to the top right corner on the display. Exactly they are located on the opposite side of the back camera. These pixels are brighter than all others. Though the spots are very tiny you can notice them e.g. if I look closely at the Google search bar on your home screen. It's not that they are disturbing me but I feel on a new device there should not be such issues. You never know how far this is going to get.
So, the today's device is made in Jan 2013 and it has the same spots. I want to ask if anyone of you has the same issue. Just download a pixel test app ( e.g. Dead Pixel Test by Ossibus Software) and look at that area at different angles and colors. I attached a picture to get a better feeling of what I mean.
Max
Hi
me_max said:
Hey guys,
I already mentioned this in the German thread, however it may concern a couple of more people.
I just received my replacement. The reason I ordered one was I got 2-3 tiny little bright spots close to the top right corner on the display. Exactly they are located on the opposite side of the back camera. These pixels are brighter than all others. Though the spots are very tiny you can notice them e.g. if I look closely at the Google search bar on your home screen. It's not that they are disturbing me but I feel on a new device there should not be such issues. You never know how far this is going to get.
So, the today's device is made in Jan 2013 and it has the same spots. I want to ask if anyone of you has the same issue. Just download a pixel test app ( e.g. Dead Pixel Test by Ossibus Software) and look at that area at different angles and colors. I attached a picture to get a better feeling of what I mean.
Max
Click to expand...
Click to collapse
Sometimes it is better not to go looking for these tiny flaws as often we find them.
LCD panels do have flaws, and a certain number will leave the factory with some broken pixels, some good information here http://en.wikipedia.org/wiki/Defective_pixel
Some applications claim to fix these pixels by flashing the screen with lots of colours, and they seem to work for some people, typically however the pixels are intermittently broken and would have probably just started working anyway!
Manufacturers of LCD panels let a certain amount of screens through with broken pixels simply because otherwise they would be throwing too many away and so their cost would be considerably higher.
I'm not sure if yours are broken pixels however. How are you seeing these? If you are cranking the brightness up to full and viewing a dark colour you can often see tiny pin holes of light, and this is just tiny flaws in the filters which are so thinly applied tiny breaks happen, which you wouldn't see in typical use. You'll never find a screen 100% perfect if it is this you are seeing.
What do you see if you have a dark black background and the phone on normal brightness? Pixels stuck in the "on" position would be very clearly visible. On a white background stuck "off" pixels would be clearly visible, either by showing a tiny black dot, or typically a dot of a different colour.
If you can't notice them in typical use, just don't go looking for them :good:
If they are stuck pixels you have been unlucky, and the only option is another RMA.
Regards
Phil
Had a "hot pixel" almost in the same place as yours when I got the phone is December. RMAed it and the replacement is looking good now.
PhilipL said:
Hi
Sometimes it is better not to go looking for these tiny flaws as often we find them.
Regards
Phil
Click to expand...
Click to collapse
This is good advice. My last 4 phones (captivate, atrix, gnex and N4) all had some kind of defect with the screen. Captivate had slight burn in, atrix and gnex had black spots that can be seen with brightness on lowest in dark room and my N4 has minor screen bleed under the camera.
Its not hard to find problems with LCDs if you look close enough but none of the defects i had could be seen with normal usage so i didnt bother to return them. There is a chance that you will get a replacement with worst defects not to mention all the hassle of having to do a rma. But then again this is xda where people freak out when they see a scratch on the screen.
PhilipL said:
I'm not sure if yours are broken pixels however. How are you seeing these? If you are cranking the brightness up to full and viewing a dark colour you can often see tiny pin holes of light, and this is just tiny flaws in the filters which are so thinly applied tiny breaks happen, which you wouldn't see in typical use. You'll never find a screen 100% perfect if it is this you are seeing.
What do you see if you have a dark black background and the phone on normal brightness? Pixels stuck in the "on" position would be very clearly visible. On a white background stuck "off" pixels would be clearly visible, either by showing a tiny black dot, or typically a dot of a different colour.
If you can't notice them in typical use, just don't go looking for them :good:
If they are stuck pixels you have been unlucky, and the only option is another RMA.
Regards
Phil
Click to expand...
Click to collapse
Thanks, mate.
When it's black I only see light bleeding from the top. Therefore, they are not dead. I believe, during the manufacturing process a layer behind the the pixel gets damaged. I filed for another replacement. However, I don't think it'll get better.

[Q] Detailing of the LCD screen

This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
C1emen7s said:
This is probably a really stupid question, but is it normal to be able to see the crystalline structure of the LCD screen on this phone? I just got it replaced today as my old phone was faulty, and basically if you look at this new one either at a slight angle, or when there's a reflection you can see all the small rectanglular structures making up the screen? I don't know if it's just that I never noticed on the previous one I had, or if it's a problem? First noticed it as when the screen is black it looks a bit stripey...
thanks.
Click to expand...
Click to collapse
Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
danw_oz said:
Depends on the light and angle (black screen only), my one has the same. These are the capacitive screen sensors, nothing to worry about.
Click to expand...
Click to collapse
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
Click to expand...
Click to collapse
Have the same issue here. Just bought the Xperia Z a week ago, and the touch sensors(if those are them) over the screen are really visible when outside and the light reflects it, basically makes no sense to have a fhd display if half transparent lines covering it. I have checked other Xperia Zs at phone shops and so far all of them had it. It's pretty annoying, and this is one of the reasons I will ask to exchange mine to an HTC one, aside of the poor battery life. Apart of that striking beautiful design.
C1emen7s said:
Do you have the JDC screen by any chance? I think it's only on the JDC screen that this occurs. My old one (before this replacement) was a sharp and didn't have this issue. I want to get it replaced but CPW say it's not really a fault as such. But this display is essentially terrible - colours aren't reproduced correctly, if I want to watch a film, everything is somewhat blue and it's essentially unusable outside because of how visible the sensors are.
Click to expand...
Click to collapse
Sharp manufactured screen here and the sensors are visible, although just barely, and only when the light hits it in the right (wrong) angle.
Same for me, on my c6602 the sensors are visible at any angle other than direct view. Its a jdc screen.
I also have a c6602 with a sharp screen and the sensors are barely visible. it actually seems like there is more space between the touch sensor and screen which hides them better than the Jdc. Although the Jdc does have better contrast.
Personally I can't stand seeing the touch sensors on the Jdc regardless of contrast and prefer the look of the sharp screen.
Sent from my C6602 using xda app-developers app
---------- Post added at 05:12 PM ---------- Previous post was at 05:07 PM ----------
Sorry, it's a c6603 model with the sharp screen 13W07 AAC.
The c6602 is jdc, 13W11 AAC
Both are black.
Sent from my C6602 using xda app-developers app
Got the Xperia Z yesterday and this issue drives me crazy... in 90% of the time I can see it. Inside, outside, different light environment etc.
It's a JDC display.
Thanks for this thread! JDC screen here too and mine looks exactly the same - I thought that my phone's faulty but now I can see that it's common with this screen producent.. It seems that you either get Sharp with greyish black or JDC with capacitors showing.. what a shame!
Anyone tried to contact Sony about this?
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
Admiral AnimE said:
Got it too. No idea what's my screen, but is this something to worry about? I don't see any issues with the screen.
Click to expand...
Click to collapse
I believe that as long as it does not disturb you, it's not a problem. It won't break the phone in any way. It's mainly a matter of aesthetics, although it may also make reading the screen in direct sunlight more difficult.
Unless I'm mistaken? Anyone wishes to share their thoughts?

Visible pixels

Just noticed that I can visibly see the LED pixels on the screen.. Anyone else have this happen after having the phone for a bit?
It's 493ppi so seeing 1 OLED pixel seems out there even for most people. I have 20/10 vision correct with contacts and I can't see them even if I try. Maybe if I had a dead pixel I could see it, but normally I can't see anything.
My display looks like Christmas tinsel
born_fisherman said:
My display looks like Christmas tinsel
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Click to collapse
Can you take a picture of it with another phone? If it looks like that I would RMA it.
Pilz said:
Can you take a picture of it with another phone? If it looks like that I would RMA it.
Click to expand...
Click to collapse
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.
born_fisherman said:
I couldn't get the other phone to focus on the pixels. I put in a request with AT&T for a replacement under warranty.. Just concerned with the build quality of the device since I've only owned it for a couple weeks and have this issue. Its a damn expensive device to have issues like this.
Click to expand...
Click to collapse
I didn't have that issue on my first Nexus 6 but I did have a camera issue. My second one is excellent no issues so far. I had my first one for 7 weeks before I had to RMA it.
I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.
TheAmazingDave said:
I have perfect vision (my optometrist is jealous) and I can't resolve individual pixels on the display when held at "normal" distances.
After using the Nexus 6 though, I can resolve the pixels on my N7 LTE under certain conditions, after never having noticed it before. Drives me nuts.
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Click to collapse
That's how it is when I use Mt wife's S5 it's almost annoying because I can see them sometimes when I didn't used to. That started after having my G3 for the past 7 months
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
Click to expand...
Click to collapse
Yes that's correct.
born_fisherman said:
So just to be clear, when y'all are looking at the screen with a white background, you don't see red, blue, and green dots, correct?
Click to expand...
Click to collapse
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.
obsanity said:
Not corrected. I can see them also. It is mostly because of the uneven pentile pixel layout. Coming from an LG G3 which is stripe RGB you will definitely see a difference in quality. G3 is much more ordered and cleaner vs N6 a bit grainy with slight pink side. However, in my opinion it is an illusion because of a vertical vs diagonal layout. In both cases the blend is even.
My guess is that your new unit will not be any different.
Click to expand...
Click to collapse
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?
born_fisherman said:
My previous device was the G2 and in certain lights you can see the pixels with the screen off, especially outdoors. However, I don't see the pixel arrangement with the screen off on the N6; and I don't recall seeing the pixels prior to today.. Maybe it wasn't evident at first and maybe my eyes are now focused on the pixels, but I don't think you should be able to see RGB light reflections when viewing the phone display straight on. My HP laptop has the same affect when the screen has some wet spots; but the fact is, I can wipe dry those spots and the RGB reflections are gone. I don't have time to go to a brick and motor store to view the phones on display, and the new device should be in my hands mid-week.
Here's a thought - I installed the Skinomi Techskin a few days ago (probably a week now). Wondering if this screen protector is causing this?
Click to expand...
Click to collapse
So are you talking about seeing pixels when the screen is on or when the screen is off?
The die of the pixel arrangement will be visible under certain angle in just the right light when the screen is off.
Also, screen protectors can cause this to be amplified for sure. It all depends on the quality of that screen protector.
This characteristic is just one of those things you have to put up with when you're dealing with resolution cheating samsung crappy pentile amoled displays. I was hoping that the QHD would be enough to overcome the pentile, but that doesn't seem to be entirely the case for some.
At least (if tmo ever decides to actually ship it) it won't be as bad as my last cheating samsung amoled... a 4" 800x480.
I figured going into this, that the display would be pretty crappy. Too big, and amoled pentile... but after suffering with non-nexus devices for a few years (last one was a "nexus zero" -- ADP1...), I just don't feel like fighting with the thing, so fact of being a nexus > crappy display.

[Q] Uneven Red tint on the screen?

Anyone having issues with their screens?
I have a red tint near the top right corner.. the bottom left is more bright than the top... it appears like a gradient accross the screen... noticable on dark greys... What should I do? is it a defect or are all devices like this?
Help please. any inputs will be appreciated.
How low is your brightness and is it set to adaptive?
rootSU said:
How low is your brightness and is it set to adaptive?
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Click to collapse
The brightness is set to full, adaptive is off. When set to full, the tint is low but noticable.. when set to 50% the tint becomes more prominent.. and I do not have a problem with the tint.. it is just that it is not uniform.. the top right is tinted while the rest of the display is not.. it is really disturbing when reading an email or typing in landscape.
I think color uniformity issues are quite common on this device. You see some threads on reddit and also here on xda about this issue, most people have some sort of yellow or red tint on parts of their displays. The display of my Nexus 6 is a bit more yellow to the lower right of the screen, however I really only notice it on higher brightness with darker colors in apps like Google Camera or the Material Dark keyboard theme. It used to bug me in the beginning, but I somehow got used to it. I don't see the need for an RMA and get a potentially worse device with other defects as mine is perfect otherwise.
mindfever91 said:
I think color uniformity issues are quite common on this device. You see some threads on reddit and also here on xda about this issue, most people have some sort of yellow or red tint on parts of their displays. The display of my Nexus 6 is a bit more yellow to the lower right of the screen, however I really only notice it on higher brightness with darker colors in apps like Google Camera or the Material Dark keyboard theme. It used to bug me in the beginning, but I somehow got used to it. I don't see the need for an RMA and get a potentially worse device with other defects as mine is perfect otherwise.
Click to expand...
Click to collapse
I was thinking the same.. it doesnt bug me that much. but when it comes to keyboard on landscape and specially the google camera dark grey background.. i can clearly see it... otherwise my device is perfect. I read a lot of articles too.. the device is expensive and at such a price getting a flawed display is unacceptable. My main question is are all amoleds like this.. because I had a galaxy s3 and it had a perfect display with no tint. Are all nexus 6's suffering from this problem or is it just a defective batch that is affecting some people. ? My device is just 2-3 day old so I can get a replacement.... although I am hesitant to do so..
Siddheshpatil said:
I was thinking the same.. it doesnt bug me that much. but when it comes to keyboard on landscape and specially the google camera dark grey background.. i can clearly see it... otherwise my device is perfect. I read a lot of articles too.. the device is expensive and at such a price getting a flawed display is unacceptable. My main question is are all amoleds like this.. because I had a galaxy s3 and it had a perfect display with no tint. Are all nexus 6's suffering from this problem or is it just a defective batch that is affecting some people. ? My device is just 2-3 day old so I can get a replacement.... although I am hesitant to do so..
Click to expand...
Click to collapse
I know the feeling, when my device was just a few days old I freaked out like this too. It's hard to justify at this price point but the truth is, no device is perfect. I went through several N5's back in the day and none of them were perfect, most of them had a few dead pixels, creaking body or even dust particles in the camera.
If you say your device is perfect otherwise, won't you rather live with such a small and hard to notice defect than going through a cycle of potentially worse devices? If you ask me, don't go for a replacement. But in the end it's up to you.
Getting a replacement.
mindfever91 said:
I know the feeling, when my device was just a few days old I freaked out like this too. It's hard to justify at this price point but the truth is, no device is perfect. I went through several N5's back in the day and none of them were perfect, most of them had a few dead pixels, creaking body or even dust particles in the camera.
If you say your device is perfect otherwise, won't you rather live with such a small and hard to notice defect than going through a cycle of potentially worse devices? If you ask me, don't go for a replacement. But in the end it's up to you.
Click to expand...
Click to collapse
Here my vendor is sending me a new device. A box packed one. It should arrive in 2-3 days. The tint on mine isn't noticable when the brightness is above 70% , but I cant use the phone continously at night at such high brightness. Besides the tint is so bugging me when reading anything.. browser, play books.. the uneven color temperature from top to bottom.. it is really annoying and considering that I have paid so much for this I wont settle for this. Lets see how the replacement is, I'll post when it arrives.
Got my replacement.
I got my replacement yesterday. THERE IS NO TINT. BUT. the display has a vertical band that is noticable at time. Well, I can put up with this atleast there is no uneven color anymore. I cannot describe how awesome it feels to use a flawless / near flawless display.

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