Pixel 5 - Charging problems - Google Pixel 5 Questions & Answers

Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en

Mine is working fine

Same error, but on 92%. I didn't restart the phone, and after 5 hours without charger battery level went down normally.

mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Same for me here. I'm monitoring the issue until next week and then decide what to do

mcgon1979 said:
Has anyone else notice problems charging yet?
When charging using the supplied adapter, the battery percentage stops increasing at some point. 46% or 67% etc it just stays stuck even though the charging symbol remains.
The phone stays hot like it is charging, but it still says '46% 1 hour remaining to fully charge etc'. If you leave it for an hour, it stays at 46%. If you unplug and restart the phone, it will be at 100%.
I hope this is a software bug? It seems others are impacted too. google support link below.
https://support.google.com/pixelphone/thread/77815758?hl=en
Click to expand...
Click to collapse
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?

superleeds27 said:
Surely that just sounds like a software issue or glitch. It's not stopped charging, it's just not updated correctly?
Click to expand...
Click to collapse
yes it appears that way. hopefully.

Hi ! Mine is stuck at 100% after charging at night. I use the google pixel stand. After rebooting battery falls down rapidly to the correct amount but it gets stuck everytime I charge it back fully with the stand. I'll need to try with wire charging though to see if the issue is the same.

No such issue with my Pixel 5 Sorta Sage here in Australia. Sounds like a software glitch though. Had mine for 3 days now and it's been going really well. I'm also not seeing this "gap" issue that others have mentioned either.

After my pixel shutted down at 1% battery (24 hours standby and 7.5 hours of screen)
I put it to charge and turned it on and left it charging.
I came back later. And the phone was at 1% level still charging. With battery saver enabled
I restarted and the phone was already at 100%
What the hell is going on.
I used my Pixel 4 charger instead of Pixel 5 but they look like the same charger with type C power delivery
Sent from my Pixel 5 using Tapatalk

Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!

alastor2004 said:
Mine has this issue too - same with different adapters, but doesn't happen every time with the same adapter. When plugging in it will go up a couple of % over a few minutes, then gets stuck - it might go up another percent randomly here and there, but not at the "actual" rate that it's charging.
Restarting seems to force it to update to the correct charge percentage, but not to carry on increasing at the correct rate. Tempted by a factory reset!
Click to expand...
Click to collapse
Mine got stuck at 69% for over 12 hours, i had to do a factory reset for sending the phone back anyway and it was still at 69% after the factory reset. So i don't think factory reset will do any good. Probably a software bug they need to fix.

I've also just seen this, the charge indicator got stuck at 47%, when reconnected the charging cable, the charge indicator quickly got up to around 80% and then carried on at a normal pace.

Same here. Stuck at 44%, then 88%, then 100%, then 96%. Some people were suggesting that it's a bug related to the far-right icons in the customization of the launcher. Don't know if that's true but defenitely will give it a try

There is some update in Pixel forums. According to it, will be fixed in a future software update.
https://support.google.com/pixelphone/thread/77815758?hl=en&msgid=78785427
Sent from my Pixel 5 using Tapatalk

Related

Battery charging meter incorrect until reset

Has anyone else experienced a problem where battery meter sticks at around 65% despite being fully charged. When soft reset it goes to 100%.
It's not a battery cell issue - battery life is fine. It's simply a meter misread.
Not that i have noticed although ill say that the battery meter on the Diamond isnt all that great...its not really a good indicator as to how long the battery has before it goes dead.
Yup, mine tends to stick at 80%. At least it did in ROM 1.35. Burned yesterday the official 1.37 and we'll see how it goes...
sometimes, mine is also doing it...still cant figure out why thou...
OK, with the new ROM, the phone connected to the PC charged smoothly from about 46% to 100%. I'll see probably tomorrow if the charger makes any difference.
How long do you find the battery takes to charge from around 15% to 100% using the power pack, not computer connection???
Hi Guys,
Does anyone has more info about this ?
When i charge my device (from charger or by PC Usb), it won't go pass 89% battery charge, therefore never warns me when it's complete.
I know it charges to 100%, so it seems to be a problem with the software.
This is quite annoying, has i never get the "Battery Charged Warning" while plugged in.
My ROM Version (Original) 1.37.410.3 PTG
Cheers and thanks.
Anyone still experiencing a flakey battery meter? Sometimes mine will read 90%. Then, within two minutes it will be down to 45%. But if I soft reset, it will go back up again. Some days it's all over the place and I actually have no idea what the battery level is.
I'm using QuickMenu. Anyone have any suggestions or similar experience?
Happened to my unit as well. It doesn't happen all the time though. Sometimes it will charge up to 100% just fine and other times it hangs somewhere between 70-90%.
I've this problem, the battery meter indicates for a lot of time the same value (eg. 98%) but if i'll reset the phone i can see the real value (eg. 45%)
it's very strange
rom Aztor
NightWolf88 said:
How long do you find the battery takes to charge from around 15% to 100% using the power pack, not computer connection???
Click to expand...
Click to collapse
depends on what current the powerpack is supplying, it will probably be either 500mA (0.5A) or 1A. Obviously the higher the current the quicker it will charge.
A PC USB connection can provide 500mA maximum, where as a mains carger will supply 1A or 2A (think its 2A if you have a proper Diamond charger).
A car charger will vary, when the engine is off you will get 1A if you are lucky. With the engine running you will get 2A, but during the engine starting you can get a peak of up to 5A (phone killingly good).
All of these measurement can vary!
i have the same issue, too
yes. my battery meter is incorrect, too. exact same behaviour as you mentioned. 65% -> after reset 100%. nearly all the time. that's very bad, because my battery lives about 1 day without charging and in the evening i don't know how full or how empty my battery is. sometimes the remaining 8 % are real 8 % and sometimes (after a restart again) the shown 8 % are more then 30 %.
I've tried about 6 roms and get the same thing with all of them. It happens infrequently but is still annoying. Basically, if I'm suspicious of the battery level, I soft reset to verify.
it's "normal" that behaviour, because also battery check is made by OS (WinMobile) at prestabilite polling times, search in the registry for "batterypoll" and you'll see a value expressed in seconds (I suppose they are secs), try to lower those values and see what happens, of course shorter polling times drain battery faster
bye,
davide
Any solve for this now?
I also have this problem, sometimes only but still very anoying.
A soft reset seem to be the only solution at the moment.
It happen to me always too!
It was 40%, after I played Monopoly games for 1 hour, it still showed about 39%. When I soft-reset, now it show only 25%. What a huge drop!
im also getting this problem.. anyone has gotten a solution to this yet??
Maybe worth a try.
http://www.pocketnow.com/index.php?a=portal_detail&t=news&id=6369
I think that why TF3D doing reset during night while charging...
I disable TF3D every night, so no reset at night but as side effect sometimes battery does'nt arrive to 100%
My diamond has sometimes the same behavior. The battery gauge sometimes showes only 50 percent or so and after a soft reset it showes full. I had this issue a few months ago, too. The the battery gauge showed correct values and now I have the same issue again.
I am pretty sure it is some kind of a software problem, but I have no idea which software disturbs the battery gauge. I had this issue never with my touch, but only with the diamond. I anyone has suggestions ülease let me know! Thank's a lot.

SGS charging without charger plugged in

The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
vinz3nt said:
The other day I was in a hospital and my phone was next to the bed but the charger wire was tangled in the bed. So a nurse came up and rolled out the bed and the phone fell from quite high on the (hard) floor.
It still worked, screen wasn't cracked so I didn't think much of it.
But now, the phone can be charged with the charger. As soon as I unplug the charger there are 2 things that can happen:
1. The phone keeps saying it's charging. Other than that the phone is fully functional. Battery drain is much higher though, in 10 minutes I lose 7% battery.
2. The charging icon in the battery will flash on and off. When I switch off the screen, the lock-screen immediatly turns on and the text charging blinks, it's like someone is plugging in the charger and takes it out immediatly, battery drain is even higher when this occurs, I lose 50% within the hour, depending of what I'm doing.
Sometimes the problem is not there, the phone will function normally, but the problem will come back within 1 or 2 hours and usually when I plug in a charger and take it out later. Also, sometimes it seems the phone is not charging and the charge indicator will stay at a certain percentage but when I reboot the phone it it fully charged (according to the indicator).
First I thought it was an android problem. But when I switch off the phone the charging image appears as well and starts blinking, also the menu and back button flash on and off. It's also quite difficult to switch on the phone at this point and the battery image shows only the outline of the battery, not how much charge is in it.
So far I tried 2 other chargers, 2 other batteries (1 original Samsung and 1 after market). Rebooted the phone many times and left the battery out for an hour.
Anyone knows of what causes such a problem? Of course, the fall was the start of the problem. Could there be some pins bent in the usb socket of the phone?
Click to expand...
Click to collapse
I had a problem recently in which even though I kept my phone on charging (and it showed that it is charging), the battery percentage either remained same or it went down even though it was plugged in.. went to samsung and they said the usb port is damaged and they replaced it.. I think the same resolution will be for your problem
Mmm....makes sense. What does Samsung charge for that?
Sent from my GT-P7310 using XDA Premium HD app

[Q] Two problems (1 with audio port, the other with charger)

So I got a ME176C a while ago as a gift, and both these problems were there from the start. Since it was brought a month before I received it, I could not take it back to the store for a direct replacement. Before I contact warranty, I was wondering if anyone encountered these two problems.
1. The left earphone has a major buzzing noise after a sound is played. At higher volume, this isn't evident, but you can still hear it under the louder sound. I tried 3 separate ear/headphones that worked normally on other devices
2. The tab stopped charging properly. I'd leave it overnight, and it'd be stuck at X%, but it'll show charging complete. Unplugging and replugging it make it charge for about 5 minutes before reverting to charging complete. Leaving it overnight shows no increase in charge %, but I can't check if the thing is fully charged or not. Turning it off and leaving it to charge make it charge very slowly. I left it for 12 hours, and it went from 50 to 75%. Before this happened, it was fine, until one day it wouldn't charge past 50%. After multiple reboots, it jumped straight from 50% to 100%, then the current symptoms started happening.
Thank you
I have the same problem with battery. I got Asus ME176CX and its not charging up to %100. For example; I am plugging charger at %50 , its charging up to %54 and showing " Charging Completed" . Then unplugging and replugging charger , its continuing to charge but stopping after charge %3 - %4 more.
I tried factory reset. It doesnt solve. I have .201 last official version. Also tried to drain the battery to %10 then charge. I get same issue.
Yesterday charged up to %60 then restarted tablet. Battery gauge shows %100 then works normally.
I think battery has calibration problem. It shows wrong percentage. I didnt find any solution. I will use warranty for service.
Seems to be a device issue. I tried flashing back to 182, did nothing
Hi, did you find any solution? After Lollipop 5.0 update same charging issue continues. I send device to ASUS Service then came back and didnt change anything. Looks like device has internal battery problem. I will try to get pay back from warranty.

Stuck battery issue

Pixel 5: the first charge/discharge cycle went well. I did it with the Pixel Stand wireless charger. Now 2nd charge (with cable this time) was stuck at 44%...reboot then suddenly goes to 88% then stuck again...reboot then suddenly 100%...then it was stuck at 100%...reboot 96%.... Now seems discharging properly... Hope it's just the battery that needs to level out...or a software problem that will be solved. Anyone else had this problem?
You are not alone. A LOT of people including myself had/have the same issue.
Mine got stuck charging at 1% then I restart and was already at 100%
(On a separate topic: I'm now on my second cycle...my battery life is at 47% left with 26 hours standby and 5 hours 37 minutes SoT...so my battery is very slowly decreasing. I'm not saying this a bad thing, quite the opposite it's lasting more than expected but I'm not sure how is going to end.. I'll hold till 1% .).
Sent from my Pixel 5 using Tapatalk
palo99 said:
Pixel 5: the first charge/discharge cycle went well. I did it with the Pixel Stand wireless charger. Now 2nd charge (with cable this time) was stuck at 44%...reboot then suddenly goes to 88% then stuck again...reboot then suddenly 100%...then it was stuck at 100%...reboot 96%.... Now seems discharging properly... Hope it's just the battery that needs to level out...or a software problem that will be solved. Anyone else had this problem?
Click to expand...
Click to collapse
I had this issue with my Pixel 2 XL when I got it 3 years ago. It didn't get stuck charging but it did get stuck discharging. I would take it off the charger at 100% before I went to bed. The next morning, 8 hours later, it would still be at 100%. Then I would use it for like an hour and it would stay at 100%. I would reboot at it would be at like 85%. I don't remember if it went away on it's own or if it was the first update that cleared it up but it was fine after like a week or two.
thesebastian said:
You are not alone. A LOT of people including myself had/have the same issue.
Mine got stuck charging at 1% then I restart and was already at 100%
(On a separate topic: I'm now on my second cycle...my battery life is at 47% left with 26 hours standby and 5 hours 37 minutes SoT...so my battery is very slowly decreasing. I'm not saying this a bad thing, quite the opposite it's lasting more than expected but I'm not sure how is going to end.. I'll hold till 1% .).
Sent from my Pixel 5 using Tapatalk
Click to expand...
Click to collapse
Let's hope Google will fix this or even the phone itself with the adaptive battery will fix it. Discharge is fine to me too. Very slow, but definitely not stuck.
I've got the same issue too where I'm stuck at 100%. It seems that it happens more when I left the phone charge all night long and especially with the pixel stand wirelessly. (I tried today to charge it up to100% with wire and unplug it when charged and it discharges proprely). I don't know where it is coming from. But when I'm stuck at 100% I reboot and the % drop fast to what seems to be the correct amount. But quite annoying for a brand new phone at this price point...
I have the same issue. Battery was stuck at 100% for quite long time and had to restart the phone to show the correct percentage. Is it a hardware or any OS issue? I have contacted the google support just some time back. Hope to hear from them.
Should be fixed in the next security patch https://mobilesyrup.com/2020/10/23/google-pixel-5-4a-5g-charging-stops-bug/
Same problem. You say it is a software issue, so I don't care? Waiting for update?
oceaan said:
Same problem. You say it is a software issue, so I don't care? Waiting for update?
Click to expand...
Click to collapse
I just checked and the new update was ready although it may be a security patch only.
This morning I spoke with google support and they told me to try recharging from the computer and not to use the original charger. In this way, for me, battery wasn't stuck during recharge...
So, maybe the issue was the charger? Is it possible? Or was it just a coincidence?
I never had an issue where the battery level got stuck mid-way either charging or depleting but I did have the "issue" where it stayed at 100% for hours. This has gone away - I assume that the battery calibrated?
htc-rocks said:
I never had an issue where the battery level got stuck mid-way either charging or depleting but I did have the "issue" where it stayed at 100% for hours. This has gone away - I assume that the battery calibrated?
Click to expand...
Click to collapse
If charged to 100% it will stay at 100% until I rebooted. Then it goes back to normal.
Sent from my Pixel 5 using XDA Labs

Pixel 5 - Charging (Connects and disconnects over and over)

Hello, While charging my pixel 5 using the official charger, the charge connects and disconnects over and over, probably half second gaps in between.
This happens when device reaches 47% and if the environment is dark ,but when I turn on room light ,this does not happen. It happened during my first charge cycle and second one.
I've done as many debugging steps as I can, and I am certain this is a bug.
Root issue: charger connects and disconnects over and over.
Can someone confirm if anyone is facing the same issue and if it's a software thing?
I haven't noticed this. That would drive me crazy, try a different wire maybe
That kind of behaviour is normally a dodgy charging port.
I've encountered this, but only with my 5 port Aukey charger that does not support PD on its USB-C port and it happens once battery is charged over 10%. Someone on Reddit also had this only with 5 port charger without PD support.
Issue does not happen on official charger from the box for me.
same here, dark environment screen on off looping
really annoying
I switched to airplane mode, did not happen again, weird.
Hello All,
Update on the original issue:
Tried to replicate the same issue in bright environment today, below is the behaviour:
1. Connected the device to charger when the battery percent is at 16%.
2. I did not notice any issue until the device is charged up to 60%. After that the charge connects and disconnects over and over for 4 times with 45 seconds to 1.5 minutes time interval. After that it's all good.
I think the fix that Google has pushed for battery percent issue is causing this.
Any thoughts?
Sathish Rajasekaran said:
Hello All,
Update on the original issue:
Tried to replicate the same issue in bright environment today, below is the behaviour:
1. Connected the device to charger when the battery percent is at 16%.
2. I did not notice any issue until the device is charged up to 60%. After that the charge connects and disconnects over and over for 4 times with 45 seconds to 1.5 minutes time interval. After that it's all good.
I think the fix that Google has pushed for battery percent issue is causing this.
Any thoughts?
Click to expand...
Click to collapse
I have not noticed this on my pixel, I would call up Google tell them that you want to return the phone and make sure they don't charge a restocking fee. Tell them that you've been really inconvenienced by this and that you do not want to be charged the restocking fee, Then rebuy the phone again. That's the only way you'll guarantee the phone will be new.
If my phone was doing that I would be heated

Categories

Resources