Auto-Rotate Issue - Google Pixel 4a 5G Questions & Answers

Once or twice a day auto-rotate stops responding. If I rap the edge of the phone with my knuckle that seems to fix it, but the issue always returns. So I'm wondering if its a software issue that a future update might fix, or if it's hardware related and I have a defective phone. Is anyone else experiencing this problem? Thanks!

I didn't have any issues with the phones rotation. Whenever I get a new device I always install Ultimate Rotation from the play store, I like having the ability to control the rotation of each app independently.

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Is proximity working for you in apps?

Yes, another proximity question!
I have trouble with this sensor using 3rd party apps.
On system it works fine without a problem (screen on/off during phone call never had any problems)
but any apps which use this sensor stops working after rebooting.
-Gravity screen on/off
-Automaton gestures
-Automate it!
These are the apps I tried and encountered problems with...so pretty much all of them!
The sensor works, cpuz sees it working with both distances 3cm near and 10cm far, but apps don't :S
For example if I try to record sensor state in automate it it just reads '10 far' and notihng else.
aamof rules with sensor far work fine but with near don't....
I encountered this problem both across 10.1 and 10.2 and different roms...anybody else encountered this isse?
I recalibrated tegra.so from adb...I'll try to go back to stock and try from there recalibration but seen thtat it "works"
I'm not sure how that is going to help.....
Rudjgaard said:
Yes, another proximity question!
I have trouble with this sensor using 3rd party apps.
On system it works fine without a problem (screen on/off during phone call never had any problems)
but any apps which use this sensor stops working after rebooting.
-Gravity screen on/off
-Automaton gestures
-Automate it!
These are the apps I tried and encountered problems with...so pretty much all of them!
The sensor works, cpuz sees it working with both distances 3cm near and 10cm far, but apps don't :S
For example if I try to record sensor state in automate it it just reads '10 far' and notihng else.
aamof rules with sensor far work fine but with near don't....
I encountered this problem both across 10.1 and 10.2 and different roms...anybody else encountered this isse?
I recalibrated tegra.so from adb...I'll try to go back to stock and try from there recalibration but seen thtat it "works"
I'm not sure how that is going to help.....
Click to expand...
Click to collapse
yeah, i noticed in viber screen doesn't turn off when you put your phone enxt to your ear. i dont have any other apps that use proximity sensor other than phone app, but that one works without issues.
the issue persists in stock as well as custom roms. no idea how it was on ics, though
It also appears on stock?! wow never would've thought...
It's a pretty considerable bug to have never been mentioned before...
all problems with proximity encountered so far always seemed caused by bad calibration..
this kinda sux :S
Devs and wise people, do you think this could be caused by the fact that the 'near' state is set at 3cm reading and 3rd party apps look for 0 distance with 0% tolerance to have widespread compatibility?
Do you think it is possible to change these settings?

Touchscreen or Software Issue?

Hi guys! I just upgrade from a Nexus 5 to S6 Edge. I am having an issue with this new phone not sure if it is affecting everyone or just me... :/
I am having an issue to swipe on some applications. One of the application is Swiftkey. I find it very hard to swipe to delete whole word. (You need to have Swiftly Flow disabled.) My music player (ZPlayer) i also hard it hard to swipe to skip songs as well. Is it just me or everyone is having this issue? I have used those touchscreen tester application and find my touchscreen to be fine.
tanjiajun_34 said:
Hi guys! I just upgrade from a Nexus 5 to S6 Edge. I am having an issue with this new phone not sure if it is affecting everyone or just me... :/
I am having an issue to swipe on some applications. One of the application is Swiftkey. I find it very hard to swipe to delete whole word. (You need to have Swiftly Flow disabled.) My music player (ZPlayer) i also hard it hard to swipe to skip songs as well. Is it just me or everyone is having this issue? I have used those touchscreen tester application and find my touchscreen to be fine.
Click to expand...
Click to collapse
Hey man, I'm having the same problem, definitely a software issue as I tested the screen via *#0*# and it's working.
Any updates on your end?
negative13 said:
Hey man, I'm having the same problem, definitely a software issue as I tested the screen via *#0*# and it's working.
Any updates on your end?
Click to expand...
Click to collapse
No solution so far but just living with it... I am surprised that this matter is not noticed by many users yet. :/
Had a problem with swipes being interrupted and taps registering multiple times. Got the screen replaced through warranty and the problem is gone. The problem seemed to be caused by pressure making the digitizer make contact with some other part causing erratic touch response.
Sent from my SAMSUNG-SM-G925A using Tapatalk

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive

Xperia X Performance (F8132) Accelerometer failure & Screen Auto-rotate irresponsive
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
huangjs said:
Hi All,
I got an issue bothering me since I bought Xperia X Perfomance (F8132) Mid June.
The auto rotate function failed after a while but everything goes fine after reboot.
When it fails, I use "Xperia Service Menu" -> "Service Tests" -> "Accelerometer",
then all X,Y,Z are zero and the ball just sticks and freezes at mid.
I bought from Taiwan and I can find 15 more people having the same symptom with me on 2 forums
( http://mobile01.com and http://gamer.com.tw ).
Hence I don't think it's only me and it's a common issue or common yield problem for Xperia X Perfomance.
I post here because I'd like to find more people with the same issue and raise the attention of SONY in order to find the root cause (i guess it's either over-heat causes this or accelerometer yield issue) and give a patch.
Now I'm using a APP "Rotation Control" to workaround this, but all photos cannot records correct orientation data and no auto-rotate is kinda inconvenient.
For a flag-ship and high-priced cellphone for SONY this year, it is very disappointing to me. :crying:
Version: 35.0.A.1.227 and 35.0.A.1.238 both occur
Click to expand...
Click to collapse
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
DiLeon said:
I also have that problem. No more auto-rotation after a while (1-2 days) . Only a reboot fixes that
Click to expand...
Click to collapse
Thank you for letting us know.
It shows it's not a regional FW issue but a global HW or FW one.
I wonder if SONY knowing this. If not, we need to address this and push SONY to work it around.
And if it is not workaroundable, SONY will have a big problem.
I have the same issue on my Xperia X (F5121) bought in Sweden. Haven't checked the accelerometer but the behaviour is the same and reboot is only fix.
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Sent from my F8131 using XDA-Developers mobile app
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Same
HellRoot said:
I have not had any problems with auto rotation, my accelerometer works fine but my touch screen is messed up
Click to expand...
Click to collapse
Can you specify "messed up"? I've had issues with the touch screen also, mostly that it registers a tap while I'm scrolling resulting in involuntary tapping on links. Also it often takes a while to start scrolling, as if the screen has a hard time recognising the swipe.
I have the same problem. The accelerometer stop working 15 minutes after reboot.
Help me verify if is caused by a third party app or not.
Use your phone in safe mode for a while.
I'm from Hong Kong, the accelerometer and its auto-rotation of my x performance has the same problem that it won't work until i reboot my phone.
I dont think that is caused by a app crashing when the problems occuring in all around the world.
The issue didnt come to me when I was not yet update to 35.0.A.1.282. Please notice this problem SONY. It seriously affected the satisfaction from user of the phone from your brand.
There is a topic on the Sony support forum - see here: http://talk.sonymobile.com/t5/Xperia-X-Performance/Accelerometer-stops-working/m-p/1158490#U1158490
At least they are aware of the problem. As soon as it happens again on my phone, I will send them my logs. I will report any development...
It seems that I uninstall the AR effects in my phone and reboot, it works again
Rotation fails
Hello guys,
I have the same problem. Yesterday it worked fine, but today, the auto rotate don't work. Very disappointing. Only a reboot can help but not every time.
Sony has to do something with it.
Gyroscope/Auto-Rotation Issue
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
shenlong85 said:
The memory uninstall updates only prolong the issues. Seems like the firmware issue earlier on.
Nougat... When are u coming?
Click to expand...
Click to collapse
Well, we'll see. I am giving my XP 'til Sunday........if no more auto-rotate issues by then, then I will consider your idea to be gold. lol Of course, once we get Nougat, I'm hoping it will ensure that the issue never comes back period. As of this time, the issue has NOT returned.
I bought my Xperia X Performance from Kogan who sells imports in Australia from Asia and I have the exact same issues with my orientation and touchscreen. However my jumpy touchscreen only seems to occur while charging.
RockStar2005 said:
Hey everyone,
I'm also having this same issue, but only since the most recent update from late September. When trying to make a pic display as fullscreen by rotating the phone, nothing happens, unless I reboot the phone. Then within day or two, it starts happening again. When I go to camera it loads up and STAYS in landscape mode, no matter what I do, even closing it out and clearing out the cache & force stopping it then reactivating it. It seems like a software issue that Sony needs to address PRONTO!
It appears another thread here on XDA is dealing with the same issue. I tried shenlong85's idea and it seems to have fixed the issue, but I need another day or so to make sure. If you don't hear from me by Sunday (10/23), assume it's been fixed. Hopefully the Nougat update we're all about to get any day now will permanently fix it!
Click to expand...
Click to collapse
I tried shenlong85's idea, but less than 24 hours after trying it, I switched my phone from Portrait to Landscape to view a 16:9 widescreen pic I had in my Album, and it WOULD not auto-rotate the pic. So unfortunately this "trick" doesn't work either.
Just have to hope Sony includes a fix with the Nougat update we're about to get any day now from them.
I'm noticing now too that once the Auto-Rotate function stops working, so does Smart Call Handling. Have to swipe screen once again to take calls. Hurry up Nougat!! lol
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
SpencerElliott said:
I'm having the same issue and the only help I'm getting from Sony support is to factory reset my device :\ I'm hoping Nougat makes it's way to our devices soon. I really like this phone and this is a pretty big issue to have.
Click to expand...
Click to collapse
I agree Spencer. And yes Sony Mobile told me the same thing. I'll do a repair (which yes, includes a factory reset) only IF Nougat doesn't fix it. They say we're getting it "in or close to October", so I'm guessing it's gotta be coming any day now. Hopefully they include a fix with Nougat though and I don't have to do that. Getting tired of this BS with Sony. My Z3 had an issue where if I turned on Stamina Mode, it would 1) mess with my MMS (group/pic/video) text messages.........you don't know how many times I had to ask ppl to resend those to me and how much that sucked lol 2) Cause a "random" battery drain. Only fix was a factory reset. I FINALLY got wise and realized it was SM and kept it off. Found a great app called 360 Hibernation Master that did what SM was supposed to do but better, MINUS the buggy BS. But OF COURSE it doesn't work on any X series phone (at least not my XP), so I'm stuck with SM now. At least Sony Mobile FINALLY fixed that bug with SM so that's not an issue anymore. lol
It is a big issue, and it makes me not want to keep buying their phones.

P20 Pro: Random ghost movements after every restart?

After just having received the Android Pie 9.0 update yesterday, I still have the same issues as since I bought this phone:
Being that after a restart the phone is unusable, as it starts doing whatever it wants, as if there were shadow presses and swipes on the display.
These totally random, involuntary movements, as if I were touching the screen, even though I don't. Those occur so fast that I can only stop it (for a limited time) by pressing the power button (turning off the display and all actions), are totally not something I have ever experienced on another phone before, not even with OnePlus.
I took my case off just in case this would cause pressure on the phone, but it still happens without the case. I propped the phone up so that I definitely don't touch or cover any sensors, but it still happens.
It seems some internal sensor is broken, as this issue still persists after updating to Android 9.0. Unless this might be related to the Nova launcher?
Unfortunately I don't see a way of recording this issue without compromising my personal information, so I can only describe it.
I hope I can resolve this through a device swap through my carrier, but I doubt it. Has anyone else experienced this issue?
knowledgeworker said:
After just having received the Android Pie 9.0 update yesterday, I still have the same issues as since I bought this phone:
Being that after a restart the phone is unusable, as it starts doing whatever it wants, as if there were shadow presses and swipes on the display.
These totally random, involuntary movements, as if I were touching the screen, even though I don't. Those occur so fast that I can only stop it (for a limited time) by pressing the power button (turning off the display and all actions), are totally not something I have ever experienced on another phone before, not even with OnePlus.
I took my case off just in case this would cause pressure on the phone, but it still happens without the case. I propped the phone up so that I definitely don't touch or cover any sensors, but it still happens.
It seems some internal sensor is broken, as this issue still persists after updating to Android 9.0. Unless this might be related to the Nova launcher?
Unfortunately I don't see a way of recording this issue without compromising my personal information, so I can only describe it.
I hope I can resolve this through a device swap through my carrier, but I doubt it. Has anyone else experienced this issue?
Click to expand...
Click to collapse
Is there a third-party one-button lock screen app installed on your phone? There may be conflicts.
bobo have a dream said:
Is there a third-party one-button lock screen app installed on your phone? There may be conflicts.
Click to expand...
Click to collapse
No, there is no necessity for this.
In the fact issue occurs also in Safe Mode as well as after cleaning the system cache (wiped through the menu which is available for soft reset / wiping all data).
The issue got only more and more severe this week and sometimes temporarily froze the screen / inputs and did lead to error messages on the camera app, making it impossible to take photos temporarily.
Huawei referred me to a local repair shop and I will hand in the phone for repair by early next week, once I have organised a replacement phone.
knowledgeworker said:
No, there is no necessity for this.
In the fact issue occurs also in Safe Mode as well as after cleaning the system cache (wiped through the menu which is available for soft reset / wiping all data).
The issue got only more and more severe this week and sometimes temporarily froze the screen / inputs and did lead to error messages on the camera app, making it impossible to take photos temporarily.
Huawei referred me to a local repair shop and I will hand in the phone for repair by early next week, once I have organised a replacement phone.
Click to expand...
Click to collapse
Good luck!

Question Display dims for a few secs after screen unlock

This has been an age-old issue on multiple devices and still can't find a solution.
When the screen is unlocked the display is dim to a very low brightness hardly enough to use for a few seconds, roughly about 5s, and it turns on to the normal brightness. I find this issue reported to have been occurring since 2105? or earlier on phones from OnePlus and others.
I have Nova launcher as default, altered it's settings, just in case, in vain. After tinkering with many options in the settings i couldn't find a proper solution. Then I found that after the phone is booted, the problem didn't occur for some time, under a minute. So i Disabled multiple apps from startup, yet, nothing changed. It was also noted that the display was not fully dim though, whilst the home screen was dim, the status and the notification drop down stayed lit with normal brightness. Afterall, it seems the fingerprint might the thing causing the issue that the phone doesn't show a problem when screen unlock is performed via other methods like pin. Apparently, it's all BBK phones that's having this issue? Even though this is not a big problem, the experience is pretty annoying. And, it wasn't there when i first used the phone.
So, is there a workaround for this issue other than disabling fingerprint or using other login methods? Or could it be a bug that's to be resolved in an OS update? Any help is appreciated.
Edit: vivo pushed an OTA update today, and after installing that, it seems the issue has been resolved. There's no mention of such an issue in the bugs fix list, let's still assume it was a bug.
Edit 2: Well, the problem persists (also deleted attached image of update which did not help resolve the issue).
daftdrift said:
This has been an age-old issue on multiple devices and still can't find a solution.
When the screen is unlocked the display is dim to a very low brightness hardly enough to use for a few seconds, roughly about 5s, and it turns on to the normal brightness. I find this issue reported to have been occurring since 2105? or earlier on phones from OnePlus and others.
I have Nova launcher as default, altered it's settings, just in case, in vain. After tinkering with many options in the settings i couldn't find a proper solution. Then I found that after the phone is booted, the problem didn't occur for some time, under a minute. So i Disabled multiple apps from startup, yet, nothing changed. It was also noted that the display was not fully dim though, whilst the home screen was dim, the status and the notification drop down stayed lit with normal brightness. Afterall, it seems the fingerprint might the thing causing the issue that the phone doesn't show a problem when screen unlock is performed via other methods like pin. Apparently, it's all BBK phones that's having this issue? Even though this is not a big problem, the experience is pretty annoying. And, it wasn't there when i first used the phone.
So, is there a workaround for this issue other than disabling fingerprint or using other login methods? Or could it be a bug that's to be resolved in an OS update? Any help is appreciated.
Click to expand...
Click to collapse
Just try NOT to set auto brightness ON and see things can improve.
rnjsx100 said:
Just try NOT to set auto brightness ON and see things can improve.
Click to expand...
Click to collapse
Sorry i did not mention I did try that method in the first place of all. We could tell it isn't the auto brightness causing the issue if the status bar and notifications are displaying in normal brightness.
The issue was resolved with an update.
Edit: not really. Sick.

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