Cant unlock bootloader xt1965-t - Moto G7 Plus Questions & Answers

Just got phone yesterday from amazon. In my attempts to do so fastboot has either "froze" with 3 dots, nothing, or errors like unknown command and a couple others. Ive done this before with previous moto phones. Used moto instructions and other guides and no luck. So any help is appreciated.

g422 said:
Just got phone yesterday from amazon. In my attempts to do so fastboot has either "froze" with 3 dots, nothing, or errors like unknown command and a couple others. Ive done this before with previous moto phones. Used moto instructions and other guides and no luck. So any help is appreciated.
Click to expand...
Click to collapse
what does getvar all say
Code:
fastboot getvar all

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523S7H9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
sd_shadow said:
what does getvar all say
Code:
fastboot getvar all
Click to expand...
Click to collapse

g422 said:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523S7H9
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
Click to expand...
Click to collapse
Cid should be good (bootloader) cid: 0x0032
There should have been several more lines of data?
Try updating adb files

sd_shadow said:
Cid should be good (bootloader) cid: 0x0032
There should have been several more lines of data?
Try updating adb files
Click to expand...
Click to collapse
Have latest platform tools now the
fastboot getvar is stuck where it labels cpu

g422 said:
Have latest platform tools now the
fastboot getvar is stuck where it labels cpu
Click to expand...
Click to collapse
Try rebooting pc and change usb ports

g422 said:
Have latest platform tools now the
fastboot getvar is stuck where it labels cpu
Click to expand...
Click to collapse
It just gave me the serial no under cpu so she is just slow as hell im gonna let it go for awhile see it gives more info than before

sd_shadow said:
Try rebooting pc and change usb ports
Click to expand...
Click to collapse
Okay so i restarted used different usb port and different usb plug.
Fastboot getvar showed me what i posted but is hung and has been for 20 mins.

i'm the same one and just finished unlock, first had the same problem with you.
my solution is change to another computer.
your pc has compatibility issues with the phone.
just started with my dell laptop G7, when move to tower 5810 it is ok.
unlock/flash recovery/install rom, there are always issues appears on the laptop, but it never shown on the desktop.

youzi0335 said:
i'm the same one and just finished unlock, first had the same problem with you.
my solution is change to another computer.
your pc has compatibility issues with the phone.
just started with my dell laptop G7, when move to tower 5810 it is ok.
unlock/flash recovery/install rom, there are always issues appears on the laptop, but it never shown on the desktop.
Click to expand...
Click to collapse
Yeah thats what im thinking as well. Im just glad to know it is unlockable. Looks like i have to rebuild my old pc.

Related

[XT1097 AT&T] Last Time Flashing Failed Bootloop

Well.. I may have messed up beyond belief.
I accidentally ordered the AT&T variant instead of going with XT1095, and instead of returning it, I figured I'd unlock it and convert.
To my error, I tried CF-Auto-Root-victara-victararetbr-xt1097 with a locked bootloader and I was put into a bootloop with the error "Fastboot Reason: Last time flashing failed"
Am I screwed? Are there ways to fix this new $325 brick?
I just remembered, I have my old XT1095 IMEI and bootloader code. Is there anyway to flash my XT1097 with those numbers so my phone can pretend to be my old 'Pure' edition and be able to unlocked?
Have you check unlocking the bootloader from motorola site? I heared xt1097 is also unlocking now via motorola website, you can also try these lines hope it will help you reboot in fastboot first then type these:
Fastboot reboot-bootloader
Fastboot oem fb_mode_set
Fastboot erase cache
Fastboot oem fb_mode_clear
Fastboot reboot
Hope you will get the device back running.. If these didnt help kindly get back here.. And dont try any imei tweak etc you will hard brick that
Salik Iqbal said:
Have you check unlocking the bootloader from motorola site? I heared xt1097 is also unlocking now via motorola website, you can also try these lines hope it will help you reboot in fastboot first then type these:
Fastboot reboot-bootloader
Fastboot oem fb_mode_set
Fastboot erase cache
Fastboot oem fb_mode_clear
Fastboot reboot
Hope you will get the device back running.. If these didnt help kindly get back here.. And dont try any imei tweak etc you will hard brick that
Click to expand...
Click to collapse
I've tried what you posted to no avail.
I've been trying to download VICTARA_ATT_XT1097_5.1_LPE23.32-21.9_cid1_CFC.xml.zip or VICTARA_ATT_XT1097_5.1_LPE23.32-21.2_cid1_CFC.xml.zip from FileFactory, but because i'm using the "Slow Speed" download(50Kb/s), it keeps failing, so I haven't even been able to try flashing the official ATT Victara firmware.
I'm almost positive it's because the partition was flashed over... so I'm hoping if I can get one of these files downloaded, I can try flashing the original gpt.bin and it boot fine..
Any other ideas would be extremely helpful.
If this helps, this is all the info from my bootloader
AP Fastboot Flash Mode (S)
60.16 (sha-496ce05,c2015-04-02 18:55:00)
CPU: MSM8974AC ES1.1
eMMC: 32GB Samsung RV=07 PV=0B TY=57
DRAM: 2048MB Elpida S8 SDRAM DIE=4GB
Battery OK
Device is LOCKED. Status Code: 0
Software status: Official
Fastboot getvar all
Paste the output pls
Salik Iqbal said:
Fastboot getvar all
Paste the output pls
Click to expand...
Click to collapse
I just need VICTARA_ATT_XT1097_5.1_LPE_23.32-21.9 gpt.bin if I do belive so myself. Teach me if i'm wrong, I truly am interested in learning this stuff!
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 6016
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA449074CQ
(bootloader) cid: 0x0001
(bootloader) channelid: 0x84
(bootloader) uid: 6FD5BD0D0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: ***************
(bootloader) meid:
(bootloader) date: 02-11-2016
(bootloader) sku: XT1097
(bootloader) iccid:********************
(bootloader) cust_md5: ********************************
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jun 28 20:20:35 UTC 2014"
(bootloader) ro.build.fingerprint[0]: motorola/victara_att/victara:5.1/L
(bootloader) ro.build.fingerprint[1]: PE23.32-21.9/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.16.9.victara_att.
(bootloader) ro.build.version.full[1]: att.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.11R VICTARA_A
(bootloader) version-baseband[1]: TT_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gff6f5d9 ([email protected]
(bootloader) kernel.version[1]: ilclbld32) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Tue Sep 29 04:22:36 CDT 2015
(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553
(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b
(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: att
all: listed above
finished. total time: 0.101s
you need full flash, not just gpt.bin.. if you did flashing this gpt only, you will have dead bricked device.. check the pvt msg i gave you fast download link there.. download rsd lite, unzip that and flash the full stock rom.. good luck!
Salik Iqbal said:
you need full flash, not just gpt.bin.. if you did flashing this gpt only, you will have dead bricked device.. check the pvt msg i gave you fast download link there.. download rsd lite, unzip that and flash the full stock rom.. good luck!
Click to expand...
Click to collapse
THANK YOU! I really appreciate it, you have no idea how happy I am.
RSD Lite and fastboot, gives me the error: version downgraded for primary_gpt.
ibphantom said:
THANK YOU! I really appreciate it, you have no idea how happy I am.
RSD Lite and fastboot, gives me the error: version downgraded for primary_gpt.
Click to expand...
Click to collapse
It was latest that i gave you..
Salik Iqbal said:
It was latest that i gave you..
Click to expand...
Click to collapse
Uhh... so what could the problem be? lol.
ibphantom said:
THANK YOU! I really appreciate it, you have no idea how happy I am.
RSD Lite and fastboot, gives me the error: version downgraded for primary_gpt.
Click to expand...
Click to collapse
There are other att files on that folder, download and check if they work for you.. Also edit the xml abd remove two lines gpt.bin and motoboot.img start it with boot.img
Salik Iqbal said:
There are other att files on that folder, download and check if they work for you.. Also edit the xml abd remove two lines gpt.bin and motoboot.img start it with boot.img
Click to expand...
Click to collapse
I removed
<step MD5="72167323145a532c1158c13f8543e6d3" filename="gpt.bin" operation="flash" partition="partition"/>
<step MD5="a942904bb71a2ba69c27a440e1f9801e" filename="motoboot.img" operation="flash" partition="motoboot"/>
and it flashed up to the boot.img
I got another 'Version Downgraded' error for boot
Does it matter that my bootloader CPU is MSM8974AC ES1.1 and the release keys are for MSM8974BP_4235210.110.09.11R?
I have same problem please somehow help me too
I can't flash boot.img
(bootloader) version: 0.5
(bootloader) version-bootloader: 6016
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 16GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA98901CI9
(bootloader) cid: 0x0001
(bootloader) channelid: 0x84
(bootloader) uid: F9FED40C0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG "bootmode" configured as fastboot
(bootloader) imei: 359279050697553
(bootloader) meid:
(bootloader) date: 09-16-2014
(bootloader) sku: XT1097
(bootloader) iccid: 89014103286416801740
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Feb 22 11:45:36 UTC 2016"
(bootloader) ro.build.fingerprint:
(bootloader) ro.build.version.full:
(bootloader) ro.build.version.qcom:
(bootloader) version-baseband:
(bootloader) kernel.version[0]: Linux version 3.4.42-gff6f5d9 ([email protected]
(bootloader) kernel.version[1]: ilclbld32) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Tue Sep 29 04:22:36 CDT 2015
(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553
(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b
(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: att
all: listed above
finished. total time: 0.092s
Click to expand...
Click to collapse
MrSaba said:
I have same problem please somehow help me too
I can't flash boot.img
Click to expand...
Click to collapse
Does anybody know how to erase the gpt.bin so that I can flash stock?
I flashed from XT1095 gpt.bin and now I get the "Version Downgraded for primary_gpt" error.
ibphantom said:
Does anybody know how to erase the gpt.bin so that I can flash stock?
I flashed from XT1095 gpt.bin and now I get the "Version Downgraded for primary_gpt" error.
Click to expand...
Click to collapse
Is your bootloader locked? It must be unlocked to flash firmware from other models as well as to downgrade.
Sent from my XT1095 using Tapatalk
AGISCI said:
Is your bootloader locked? It must be unlocked to flash firmware from other models as well as to downgrade.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Yeah, it's locked. I was just asking in hope that someone had a work around.
I guess I'll try to ship it back to Motorola(since it's within 14 days) and pretend I never even turned it on and ask for the PURE as a replacement.
ibphantom said:
Yeah, it's locked. I was just asking in hope that someone had a work around.
I guess I'll try to ship it back to Motorola(since it's within 14 days) and pretend I never even turned it on and ask for the PURE as a replacement.
Click to expand...
Click to collapse
Yeah, there is nothing you can do. Never flash anything with a locked bootloader, it's a recipe for disaster.
Sent from my XT1095 using Tapatalk
ibphantom said:
Does anybody know how to erase the gpt.bin so that I can flash stock?
I flashed from XT1095 gpt.bin and now I get the "Version Downgraded for primary_gpt" error.
Click to expand...
Click to collapse
Dont play with gpt.bin mate.. You will brick your phone, just wait a little bit more Marshmallow is comming soon, you will have your device working soon, dont try other variant gpt partitions you will brick your phone..
---------- Post added at 11:02 PM ---------- Previous post was at 10:51 PM ----------
Salik Iqbal said:
Dont play with gpt.bin mate.. You will brick your phone, just wait a little bit more Marshmallow is comming soon, you will have your device working soon, dont try other variant gpt partitions you will brick your phone..
Click to expand...
Click to collapse
Umm i found something stupid in your fastboot getvar :/ can you please try this:
Fastboot reboot-bootloader
Fastboot oem fb_mode_clear
Fastboot reboot
softbrick?
I have the same problem, i have XT1097 AT&T and i flashed other provider XT1097 Rom and i cant power on my device i only show fastboot mode and the error to downgrade bootloader , i do not know how can i return to stock , can anyone tell me what can i do ?

XT1926-6 Your device is corrupt

Hi, I have a Motorola g6 xt1926-6, with a leyend “your device is corrupt” I try to upload so many softwares but it show me only error, the device have lock the bootloader
I need help me please
yxmikx said:
Hi, I have a Motorola g6 xt1926-6, with a leyend “your device is corrupt” I try to upload so many softwares but it show me only error, the device have lock the bootloader
I need help me please
Click to expand...
Click to collapse
Unlock the bootloader on the Motorola website, take the steps, and once unlocked when you flash the factory firmware you will be installed
Enviado desde mi moto g(6) mediante Tapatalk
stifmaster81 said:
Unlock the bootloader on the Motorola website, take the steps, and once unlocked when you flash the factory firmware you will be installed
Enviado desde mi moto g(6) mediante Tapatalk
Click to expand...
Click to collapse
I can not enter the system to activate the oem option, that's why I have not unlocked
yxmikx said:
I can not enter the system to activate the oem option, that's why I have not unlocked
Click to expand...
Click to collapse
your Motorola goes into recovery?
Power More volume less?
Enviado desde mi moto g(6) mediante Tapatalk
yxmikx said:
I can not enter the system to activate the oem option, that's why I have not unlocked
Click to expand...
Click to collapse
Hmm, can you remember what firmware you had? Have you tried booting to recovery and tried a cache wipe or factory reset?
If your bootloader is still locked and you did not request an unlock key from Motorola, it might be worth considering visiting a service centre and getting your device looked at. You've still got the warranty, hopefully - might as well use it...
yxmikx said:
I can not enter the system to activate the oem option, that's why I have not unlocked
Click to expand...
Click to collapse
You don't need to enter the system. Hold Volume Down and the power button then follow the steps to flash your stock firmware. You need fastboot.exe on your pc. Plug in a USB cable to the pc and phone then flash the stock firmware. Make sure when you power on the device using power + Vol Down to unlock your bootloader. The option you refer to in system does nothing on its own.
Also tell us how you ended up in this situation. I'm guessing you did something to cause the problem?
Sent from my moto g(6) plus using Tapatalk
Xplorer4x4 said:
You don't need to enter the system. Hold Volume Down and the power button then follow the steps to flash your stock firmware. You need fastboot.exe on your pc. Plug in a USB cable to the pc and phone then flash the stock firmware. Make sure when you power on the device using power + Vol Down to unlock your bootloader. The option you refer to in system does nothing on its own.
Also tell us how you ended up in this situation. I'm guessing you did something to cause the problem?
Sent from my moto g(6) plus using Tapatalk
Click to expand...
Click to collapse
I believe you need the bootloader unlocked in order to flash anything. I have a 1926-7 and I'm stuck in bootloader, since I can't access the operating system to allow Developer Options, I can't unlock bootloader, and my os is corrupt.
What can I do? Thanks
DavCan said:
I believe you need the bootloader unlocked in order to flash anything. I have a 1926-7 and I'm stuck in bootloader, since I can't access the operating system to allow Developer Options, I can't unlock bootloader, and my os is corrupt.
What can I do? Thanks
Click to expand...
Click to collapse
You should be able to flash official Moto firmware whether your bootloader is unlocked or not.
Look here:
https://mirrors.lolinet.com/firmware/moto/evert/official/
Download the correct firmware for your device and flash.
Ragarianok said:
You should be able to flash official Moto firmware whether your bootloader is unlocked or not.
Look here: URL
Download the correct firmware for your device and flash.
Click to expand...
Click to collapse
Thanks for your reply. I've tried many firmwares already, no luck. Here's the thing:
I'm stuck in Fastboot, it says "flashing_locked" , so I'm not allowed to flash. If you try the command "flashing unlock" it sends you to enable USB debugging and OEM unluck but I DO NOT have access to the operating system anymore.
I hope there's something I can do. Very costly paperweight I have now haha :crying:
help!
I keep trying things with no luck, it seems like I fogot my car keys inside, no spare keys, and the car is bulletproof
Code:
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-uefi-bf761ac-180305
(bootloader) product: evert
(bootloader) board: evert
(bootloader) secure: yes
(bootloader) hwrev: PVT1
(bootloader) radio: LATAM
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DMB RV=08 PV=05 FV=0000000000000005
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: ZY323366HL
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: 473E091F
(bootloader) securestate: flashing_locked
(bootloader) verity-state: logging (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) imei: 351853092729596
(bootloader) meid:
(bootloader) date: 08-22-2018
(bootloader) sku: XT1926-7
(bootloader) carrier_sku: XT1926-7
(bootloader) battid: SB18C20873
(bootloader) battery-voltage: 4150
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/evert_n/evert_n:9/PPWS29.
(bootloader) ro.build.fingerprint[1]: 116-11-2/00cb:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.201.2.evert.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05300-sdm660.0
(bootloader) version-baseband: M660_23.40.01.85R EVERT_LATAMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-gba3f1d6 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Wed Feb 6 01:31:11 CST 2019
(bootloader) git:abl: MBM-3.0-uefi-bf761ac-180305
(bootloader) git:xbl: MBM-3.0-uefi-976f2e6-180305
(bootloader) git:pmic: MBM-3.0-uefi-976f2e6-180305
(bootloader) git:rpm: MBM-3.0-uefi-80b016f-180305
(bootloader) git:tz: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:hyp: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:devcfg: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:cmnlib: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:cmnlib64: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:keymaster: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:prov: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) git:storsec: MBM-3.0-uefi-2c297a4-dirty-180305
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retla
(bootloader) current-slot: _a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
all: listed above
finished. total time: 0.297s
No luck
No love? Can't believe there's anything I can do with this. What I was thinking I know, but... still...
I've tried the method downloading the Qualcomm drivers, putting the PC in test mode, etc. but I only get the "<Waiting for device>" and nothing else happens.
Hope you can shed some light here. Thanks

After 10 Hours... I need help, please: "Invalid zip file format! error installing zip

After 10 Hours... I need help, please: "Invalid zip file format! error installing zip
Guys and gals - I just want to say in advance, thank you so much for your time and help with this, I really tried hard (over 10 hours) of referencing old xda forums and youtube videos, with nothing working so far.
Ok here it goes:
So I bought for a good price the Moto g5s Plus from ali express. Everything came fine, except one thing... it had a Chinese variant baseband flashed on the phone, which means everything worked normal except I couldn't update past 7.1.1
Baseband: M8937_37.13.03.53R Montana_Chinadsds_cust
The typical phones update to 8.1 oreo, so I want to jump on that wagon. It had been about 10 years since I've flashed or unlocked anything so I was happy to find through youtube and XDA that the process was easier. But the phone came with unlocked boot.
I put TWRP on there pretty easily and everything looked like it was going to be cake.
I was getting different errors after trying different tactics of flashing - everything from error 7, to error 1, to all kinds of errors that I've overcome... but when I'd solve one error, i'd get a different error...
I spent hours of diving through youtube / xda...
Eventually it led me to that I kept getting "cant unmount" error when trying to flash roms. I realized that tha phone isn't friendly to flashing because of something called "treble" or "trebling" - one of the developers here, liquidengineer, released a version of twrp to deal with it... but it didn't work for me.
To keep it short, after like 10 hours and nothing working... I then decided to do what was in this video:
Oreo 8.1 Stock ROM on Moto G5s Plus(English):
(notice url has a space between "youtube" and ".com")
youtube .com/watch?v=-f67lVbDqkc&t=3s
The video was nice because it was step by step. I chose to do it last because it involved using a custom script.
I followed all of the steps, the script ran. What I realized after is that this script only works if original stock roms, but I had this chinese custom rom/baseband.
In short, the script wiped everything... my partitions, files, etc...
TWRP Recovery still worked so I changed the format of the partitions to E2, then E4, that allowed me to use the phone as a drive and add the roms.
when I try to install any rom in TWRP 3.1.1-1... I now just get:
data successfully decrypted, new block device:
'/dev/block/dm-0'
Updating Partition Details....
...done
Successfully decrypted with default password.
Updating partition details...
...done
Full SELinux Support is present.
MTP Enabled
Installing zip file '/sdcard/arrow-v10.0-sanders-OFFICIAL-20200329-VANILLA.zip'
Invalid zip file format!
Error installign zip file '/sdcard/arrow-v10.0-sanders-OFFICIAL-20200329-VANILLA.zip'
Updating partition details...
...done.
It doesn't matter which rom i try to install.
Factory recovery doesn't work.
I also get a Motorola error that my phone has been unlocked and cant be trusted (bad ID).
I kept this post as short as I could, and didn't include all of the different attempts I tried.... but I am now completely lost as to what to do. Please, please help! I'll paypal someone $10 for the winning answer.
-----------------------------------
Current Bootscreen:
AP Fastboot Flash Mode (Secure)
BL: BC.06(*) (sha-865eb9a-diety. 2017-07-07 15:02:25)
Bandbase: M8937_37.13.03.53R Montana_Chinadsds_cust
Product/Variant: montana XT1799-2 64 gb p3
Serial #: I have one
CPU: MSM8937
eMMC: 64 GB Samsung etc...
DRAM: 4GB SAMSUNG etc...
Console [Null]: null
Tools Mode Confid: DISABLED
BATTERY OK
flashing_unlocked
Software status: modified
Connect USB Data Cable
(as of now - using TWRP 3.1.1-1 (boots normal))
If you really have the g5s plus aka sanders, and fastboot says Montana - someone flashed a g5s aka Montana firmware, which is never a good idea.
Try flashing Sanders firmware. If that doesn't work, enjoy the paperweight
Phazmos said:
If you really have the g5s plus aka sanders, and fastboot says Montana - someone flashed a g5s aka Montana firmware, which is never a good idea.
Try flashing Sanders firmware. If that doesn't work, enjoy the paperweight
Click to expand...
Click to collapse
yes that did look odd to me. I'm not so familiar with flashing firmware, do you have any good guidance with that?
smbfission said:
yes that did look odd to me. I'm not so familiar with flashing firmware, do you have any good guidance with that?
Click to expand...
Click to collapse
What's
Code:
fastboot getvar all
give you?
Please post it here after you remove the IMEI line
Hey shadow, i feel like an idiot. It's been 10 years since I've done any of this stuff and I'm realizing there are 2 things going on...
first - even though I bought a g5s Plus (also called sanders), that's not what I got. I unknowingly got a g5s (without the plus). Still, it should have installed probably anyway... regardless of whether it's a plus or not. So not sure why I get the errors - will that happen if the phone distro's don't match?
Finally, the moto g5s's are not all the same, because they each carry their own country. And in my case, I have the xt1799-2 - which is the chinese ZUI variant (customized lenovo version), which makes it more complex.
One guy sent me this: https://forum.xda-developers.com/moto-g5s/how-to/guide-moto-g5sxt179x-stock-rom-t3839003/amp/
however... the problem is because he uses the Chinese language firmware, it still seems he's stuck in 7.1.1 which won't even allow me to use custom roms because most of them rely on the 8.1 oreo firmware. Do you guys see holes in his approach?
Although to answer your question, do you want me just to run that function?
sd_shadow said:
What's
Code:
fastboot getvar all
give you?
Please post it here after you remove the IMEI line
Click to expand...
Click to collapse
smbfission said:
Hey shadow, i feel like an idiot. It's been 10 years since I've done any of this stuff and I'm realizing there are 2 things going on...
first - even though I bought a g5s Plus (also called sanders), that's not what I got. I unknowingly got a g5s (without the plus). Still, it should have installed probably anyway... regardless of whether it's a plus or not. So not sure why I get the errors - will that happen if the phone distro's don't match?
Finally, the moto g5s's are not all the same, because they each carry their own country. And in my case, I have the xt1799-2 - which is the chinese ZUI variant (customized lenovo version), which makes it more complex.
One guy sent me this: https://forum.xda-developers.com/moto-g5s/how-to/guide-moto-g5sxt179x-stock-rom-t3839003/amp/
however... the problem is because he uses the Chinese language firmware, it still seems he's stuck in 7.1.1 which won't even allow me to use custom roms because most of them rely on the 8.1 oreo firmware. Do you guys see holes in his approach?
Although to answer your question, do you want me just to run that function?
Click to expand...
Click to collapse
The getvar all give a lot of info about what is going on with the device.
So yes please.
Thanks so much in advance:
Just one note - even though it says I have a rom, i cant boot into it because as mentioned, i ran a script for g5s+ and it more or less corrupted it.
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
< waiting for any device >
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.06(*)
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322WHXP7
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 758A323800000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) I removed this as mentioned
(bootloader) meid:
(bootloader) date: 09-06-2018
(bootloader) sku: XT1799-2
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Aug 18 5: 1:50 UTC 1971"
(bootloader) ro.build.fingerprint[0]: motorola/montana_retcn_n/montana_n
(bootloader) ro.build.fingerprint[1]: :7.1.1/NZS26.86-128/112:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.26.11.112.montana_re
(bootloader) ro.build.version.full[1]: tcn.retcn.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8937_37.13.03.53R MONTANA_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g647ff94-0000
(bootloader) kernel.version[1]: 7-g13fa5e2 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Wed Apr
(bootloader) kernel.version[3]: 11 23:05:29 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.06-0-g518a6f1
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=1fe3cc8-dirty
(bootloader) devcfg.git: git=1fe3cc8-dirty
(bootloader) keymaster.git: git=1fe3cc8-dirty
(bootloader) cmnlib.git: git=1fe3cc8-dirty
(bootloader) cmnlib64.git: git=1fe3cc8-dirty
(bootloader) prov.git: git=1fe3cc8-dirty
(bootloader) aboot.git: git=MBM-NG-VBC.06-0-g865eb9a-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retcn
all: listed above
finished. total time: 1.195s
sd_shadow said:
The getvar all give a lot of info about what is going on with the device.
So yes please.
Click to expand...
Click to collapse
smbfission said:
Thanks so much in advance:
Just one note - even though it says I have a rom, i cant boot into it because as mentioned, i ran a script for g5s+ and it more or less corrupted it.
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
< waiting for any device >
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BC.06(*)
(bootloader) product: montana
(bootloader) board: montana
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 7
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZY322WHXP7
(bootloader) cid: 0x000B
(bootloader) channelid: 0xc1
(bootloader) uid: 758A323800000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) I removed this as mentioned
(bootloader) meid:
(bootloader) date: 09-06-2018
(bootloader) sku: XT1799-2
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Aug 18 5: 1:50 UTC 1971"
(bootloader) ro.build.fingerprint[0]: motorola/montana_retcn_n/montana_n
(bootloader) ro.build.fingerprint[1]: :7.1.1/NZS26.86-128/112:user/relea
(bootloader) ro.build.fingerprint[2]: se-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.26.11.112.montana_re
(bootloader) ro.build.version.full[1]: tcn.retcn.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8937_37.13.03.53R MONTANA_CHINADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g647ff94-0000
(bootloader) kernel.version[1]: 7-g13fa5e2 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.8 (GCC) ) #1 SMP PREEMPT Wed Apr
(bootloader) kernel.version[3]: 11 23:05:29 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VBC.06-0-g518a6f1
(bootloader) rpm.git: git=aa33522-dirty
(bootloader) tz.git: git=1fe3cc8-dirty
(bootloader) devcfg.git: git=1fe3cc8-dirty
(bootloader) keymaster.git: git=1fe3cc8-dirty
(bootloader) cmnlib.git: git=1fe3cc8-dirty
(bootloader) cmnlib64.git: git=1fe3cc8-dirty
(bootloader) prov.git: git=1fe3cc8-dirty
(bootloader) aboot.git: git=MBM-NG-VBC.06-0-g865eb9a-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retcn
all: listed above
finished. total time: 1.195s
Click to expand...
Click to collapse
So, the correct Firmware for your device is Montana/RetCN/XT1799-2
https://mirrors.lolinet.com/firmware/moto/montana_retcn/official/RETCN/
which looks like has only been updated to 7.1.1 blur 26.68-117
You could try Retail software channel
https://mirrors.lolinet.com/firmware/moto/montana/official/RETAIL/
But I can't tell which model that is for...
RetEU is XT1793/XT1794
RetGB is XT1794
Doesn't look like there is a RetUS which is preferred if you live in the USA.
and I'm not seeing if there are any hardware differences between them.
I guess I would flash RetCN just to get it back to stock and working again.
If that goes good, try the Retail.
I've posted some general flashing instructions in
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
sd_shadow said:
So, the correct Firmware for your device is Montana/RetCN/XT1799-2
https://mirrors.lolinet.com/firmware/moto/montana_retcn/official/RETCN/
which looks like has only been updated to 7.1.1 blur 26.68-117
You could try Retail software channel
https://mirrors.lolinet.com/firmware/moto/montana/official/RETAIL/
But I can't tell which model that is for...
RetEU is XT1793/XT1794
RetGB is XT1794
Doesn't look like there is a RetUS which is preferred if you live in the USA.
and I'm not seeing if there are any hardware differences between them.
I guess I would flash RetCN just to get it back to stock and working again.
If that goes good, try the Retail.
I've posted some general flashing instructions in
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
Click to expand...
Click to collapse
Quick question - it seems that the Russians have a lot more support and roms for xt1799-2, because probably they buy from aliexpress. What I don't get is if you take this thread, https://4pda.ru/forum/index.php?showtopic=886009&st=260#entry76570414 (translate with google translate chrome extension)
people are installing custom ROM For XT1799-2
crDroid v4.7.2 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=89050911
crDroid v5.11 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=92946311
Do they first install the stock 7.1.1 firmware? and then the ROM, even though 4.7.2 is Android 8.1, and crDroid 5.11 is Android 9.0?
Does the firmware version need to match the ROM version?
Also, if i want to avoid risking to mess up the bootloader, can i just leave out the following:
fastboot of flash partition gpt.bin
fastboot of flash the bootloader bootloader.img
smbfission said:
Quick question - it seems that the Russians have a lot more support and roms for xt1799-2, because probably they buy from aliexpress. What I don't get is if you take this thread, https://4pda.ru/forum/index.php?showtopic=886009&st=260#entry76570414 (translate with google translate chrome extension)
people are installing custom ROM For XT1799-2
crDroid v4.7.2 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=89050911
crDroid v5.11 x64 https://4pda.ru/forum/index.php?showtopic=886009&view=findpost&p=92946311
Do they first install the stock 7.1.1 firmware? and then the ROM, even though 4.7.2 is Android 8.1, and crDroid 5.11 is Android 9.0?
Does the firmware version need to match the ROM version?
Also, if i want to avoid risking to mess up the bootloader, can i just leave out the following:
fastboot of flash partition gpt.bin
fastboot of flash the bootloader bootloader.img
Click to expand...
Click to collapse
I believe they are on stock 7.1.1, and installing the updated custom rom.
Likely there is not much of 7.1.1 left other than the bootloader.
Sent from my ali using XDA Labs

Bootloader Unlock Code XT1965-T (Not the T-Mobile version)

I'm trying to unlock the bootloader on my G7 Plus, however when I put the bootloader code into Motorola's website it tells me the device isn't compatible. I've talked to support 2 times now, once online and once over the phone, and they both have informed me that I have the Motorola G7 Plus, not the T-Mobile variant, and that the device can be unlocked. But when I put the code in on the website it just spins for a few minutes then says the device isn't supported.
I've run the getvar command and it says:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-201120
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523R926
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: 23A7CCF6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
Is there anything I can do?
Drinkingpants74 said:
I'm trying to unlock the bootloader on my G7 Plus, however when I put the bootloader code into Motorola's website it tells me the device isn't compatible. I've talked to support 2 times now, once online and once over the phone, and they both have informed me that I have the Motorola G7 Plus, not the T-Mobile variant, and that the device can be unlocked. But when I put the code in on the website it just spins for a few minutes then says the device isn't supported.
I've run the getvar command and it says:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-201120
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523R926
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: 23A7CCF6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
Is there anything I can do?
Click to expand...
Click to collapse
The moto unlock site is unreliable and finicky try a different
browser, pc, internet source...
or try later it often just doesn't work
sd_shadow said:
The moto unlock site is unreliable and finicky try a different
browser, pc, internet source...
or try later it often just doesn't work
Click to expand...
Click to collapse
I've tried on both a Linux and Windows laptop as well as my phone, on WiFi and on Data, all over a span of 7 hours, and none of them have worked. I'm beginning to think I might not be able to actually unlock the device.
When I look up the model number it tells me it's the T-Mobile one that isn't unlockable, but then I have a chat from Motorola telling me it's an official one. I might look for a different model of this device and see if it changes my outcome
Drinkingpants74 said:
I've tried on both a Linux and Windows laptop as well as my phone, on WiFi and on Data, all over a span of 7 hours, and none of them have worked. I'm beginning to think I might not be able to actually unlock the device.
When I look up the model number it tells me it's the T-Mobile one that isn't unlockable, but then I have a chat from Motorola telling me it's an official one. I might look for a different model of this device and see if it changes my outcome
Click to expand...
Click to collapse
Another option if you want to
PM me the unlock code and I can try it.
sd_shadow said:
Another option if you want to
PM me the unlock code and I can try it.
Click to expand...
Click to collapse
I've sent it if you're willing to give it a try. Thanks for this.
Drinkingpants74 said:
I've sent it if you're willing to give it a try. Thanks for this.
Click to expand...
Click to collapse
Sorry no luck here either.
Don't know why, your cid # should be available for unlock.
sd_shadow said:
Sorry no luck here either.
Don't know why, your cid # should be available for unlock.
Click to expand...
Click to collapse
I decided to give it another try today and for some reason it worked. I guess I just needed to be a lot more patient. Thanks for the help.
Drinkingpants74 said:
I decided to give it another try today and for some reason it worked. I guess I just needed to be a lot more patient. Thanks for the help.
Click to expand...
Click to collapse
Like I said site is finicky, and instead of it saying I'm sorry there's an error, it just says
"Your device does not qualify for bootloader unlocking."
it is strange that i got the same phone from amazon and i have unlocked it and installed custom rom successfully.
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-201120
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523****
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: D21D134B
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) date: 11-05-2020
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
youzi0335 said:
it is strange that i got the same phone from amazon and i have unlocked it and installed custom rom successfully.
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-201120
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) serialno: ZF6523****
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) uid: D21D134B
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG bootmode configured as fastboot
(bootloader) date: 11-05-2020
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
Click to expand...
Click to collapse
He got it unlocked, moto site was just not working correctly, and had to try several times.
Expert here, please help. I have moto g7 plus i got from Motorola directly as replacement variant (XT1965-T) but its going on boot loop. I tried to use Moto recover tool but it does read phone to do rom install. I tried manual also still not working. I tried to do install myself rom by using info and rom from another forum (https://motostockrom.com/motorola-moto-g7-plus-xt1965-t) but it fails to write using flasfile.bat. even though it says usb connected. in recovery mode it also shows OEM locked. is that's the reason ? I just want this phone to work with standard rom of it suppose to work as i got it unlocked version. Please help.

Bootloader unlock - Drivers Problem (SOLVED)

When I run fastboot oem get_unlock_data, nothing appears on the screen. Typing fastboot getvar all prints this:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_retail-43c7c77-190920
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: EMEA
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 6GB SKHYNIX LP4x DIE=12Gb M5=06 M6=04 M7=00 M8=0D
(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: ZY224WTJN6
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: 7CD622B2
The cid would be cid: 0x0000 to be unlockable?
I run fastboot getvar ro.carrier and it's ro.carrier: reteu.
Any help or advice?
Any relation with this?
'' For devices that support dm-verity, use ro.boot.verifiedbootstate to set the value of ro.boot.flash.locked to 0; this unlocks the bootloader if the verified boot state is orange ''
I checked through adb and my phone is set to '' 1'' and ''green''.
All the others settings are appropriate for unlocking.
Source:
Locking/Unlocking the Bootloader | Android Open Source Project
source.android.com
Finally, I used a Macbook and I fixed it. The problem probably happened by the drivers of ADB.

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