Database Develop

Touch issues / Sensitivity issues after Nougat update

Okay so I wanted feedback regarding this whether someone else is experiencing this or not.
I have gradually observed during the last few days that a lot of my touches to click have gone unresponsive in Nougat. Initially it was something that I hadnt quite noticed but slowly the trend became obvious. Now dont get me wrong, this would happen a few times here and there with lollipop and MM as well, but the rate is far higher now on Nougat. Especially when typing on the keyboard this means mis-spelled words, missed letters, and accuracy is far worse now.
Has anyone else observed this or is it just me?

Just got my xcover 4 with nougat installed i have the same issue.
The sensitivity is low and i need to press a bit higher finger force to respond.
Even with sensitivity (glove mode) set to on things get worse.

I'm seeing the same thing. What is strange is that I'll see the button highlight/depress, but no action occurs. This is on multiple apps.

On what device/OS?

Sprint Note 5 on Nougat

Did you try gloves mode? Does it work?

the same for me on 920cd and the same iusse using S pen

I contacted samsung Greece about the existing problem.
I reported the problems me and you guys have and the tech support told me that your problems exist because you did not factory reset the devices before upgrading to nougat.

Anyone tried to contact samsung about the problem?
They dont know anything about it.

facing same issue screen lagging in note 5 sm-n920s also tried custom rom but still lagging in typing and scrolling on facebook

I have the same problem on my xcover 4 here!!
When I run the the touch screen test, touch screen responds well, but when I want to write a message or to scroll the home screen Its very annoying. It looks like software problem.
please help

Hi guys.
I have 2nd piece of Xcover 4 SM-G390F (first was change by seller for new one) and had the same problem. First 2-3 days all work perfect.. I have installed my applications, work perfect for two days, but after this... --After wake, display react only in centre area, 1 centimeter from display border no reaction or react on xxx touch. After few seconds (20-30) display react on full range, but with lags... So... I go for support to Samsung official at CZE.
Support tells me, that they don't know about this problem, that I'm 1st who has this problem... And some other bull... about unofficial sell and any other. So I post them IMEI and they let me know, if my distribution is official or not, and we'll see what next. They recomend me to go to service center, where somebody looks on my SM. So I see tomorrow.
ROM - official Android 7 Nougat from start using (not updated from other version)
Deleting apps - no effect
Safe mode - no effect
Factory reset - no effect
Apps to calibrate screen - no effect

Multitouch with +5 fingers

****UPDATE: *****
This is what happens https://imgflip.com/gif/1xvxm0
What can be the cause of this? Does this happen to any of you as well? Should i open the casing and see if there is anything touching the metal casing that should not ?
****EO UPDATE ****
I have been testing with both
Settings -> Developer Options - > Show Pointers (and looking at the top left that says x/x points)
or
Using a multitouch test app like so https://play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
The latter is nice because it has big handlers and you can clearly see the point/touch flickering like loosing and creating point (hence creating a new point ID)
From what i can say in Marshmallow it worked way better, on the last 2 Nougat updates i saw that at the 7th point it started to do the flickering and with this one it starts at the 5th point.
With 3 fingers screenshot disabled (and all the gestures for that matter) as i know it would create a conflict.
Just tested in a Motorola with Marshmallow and it created the 10 points flawlessly.
I wonder if any of you noticed the same or is something off with my touchscreen?
Might it be a Nougat thing ?
Any known solutions?
I searched around and nothing Nougat related seem to pop up
Just tested with both OP2 and a Moto G5 and they both work great, actually it even worked great on my Samsung Galaxy i9000
I have noticed that for the last 2 updates or so multitouch capability has been decreasing.

When are you ever going to use ten fingers to multitask? If it wasn't for the screenshot gesture, we wouldn't even be using three.

JarJarWinks said:
When are you ever going to use ten fingers to multitask? If it wasn't for the screenshot gesture, we wouldn't even be using three.
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Click to collapse
That is irrelevant for what i am trying to figure out, what i want to know is if it is a HW problem by default or just my HW is faulty or even if it is a Nougat problem.
It works flawlessly on other less capable phones

Either software or hardware fault I would say. I just tried it out without any flickering with 10 fingers on my 3t running latest unofficial LineageOS 15/Oreo ROM.

pitrus- said:
Either software or hardware fault I would say. I just tried it out without any flickering with 10 fingers on my 3t running latest unofficial LineageOS 15/Oreo ROM.
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Thank you, from what i get so far is a Nougat thing, all the users that have Oreo seems to work fine

Conductive electricity ?
Ok some pretty strange updates...
I accidentally tested it on a metal table and it worked perfectly, which lead me to think that it might be due to conductive energy or something.
So i tried the test on a wooden table and it does flicker and loose touches, so i pressed with a finger on a metal part of the OP3T casing and the points are registered properly.
I had made a video so people don't think i am crazy here is the result https://imgflip.com/gif/1xvxm0 at this point i can say that is directly related.
What can be the cause of this? Does this happen to any of you as well? Should i open the casing and see if there is anything touching the metal casing that should not ?

anyone ?

This is a non issue honestly. If it doesn't change how your phone functions in day to day practical use, you probably shouldn't bother with something like that. The touch display functionally is fantastic especially the screen colors and with the recently fixed touch latency it does happen to be one of the best screens on the market despite its lower resolution. Factually you won't use more than a three touch input so. IMHO

nagi_007pk said:
This is a non issue honestly. If it doesn't change how your phone functions in day to day practical use, you probably shouldn't bother with something like that. The touch display functionally is fantastic especially the screen colors and with the recently fixed touch latency it does happen to be one of the best screens on the market despite its lower resolution. Factually you won't use more than a three touch input so. IMHO
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It is definitely a problem did you watched the video ? because it seems like a real hard problem to me, use cases for you might be different from others. My old samsung galaxy i9000 as well as my OP2 did not had that problem

It may be a problem for one and may not be a problem in another's eyes.
To address your issue, have you tried switching ROM's? I don't think it could be a Nougat problem, but you might as well try Oreo or even MM.
This may sound funny, but have you tried with another person's fingers?

thes3usa said:
It may be a problem for one and may not be a problem in another's eyes.
To address your issue, have you tried switching ROM's? I don't think it could be a Nougat problem, but you might as well try Oreo or even MM.
This may sound funny, but have you tried with another person's fingers?
Click to expand...
Click to collapse
I had the feeling that it might be from the updates (still using official OP updates) but right now i think it might be hardware. Yes i tried with other fingers, thinking about opening the phone to see if there is something touching the metal case inside.

Touch delay with two fingers

Hello everyone!
I have an Honor Play, and it seems to be a great phone. But I have one big problem: if one finger is already touching the screen, putting an other finger on the screen and moving it respond only after a short time.
This occurs in all the games I tried.
This is not clear, I know... Let's take an example. In PUBG, I have my left finger on the screen. The I want to rotate my view. So I touch and move my right finger. But there is a small delay (maybe 100ms or something) before the view rotates.
I feel like it's coming from the ROM (HiTouch maybe, because it use two fingers touch), because I don't have this behavior with others phones.
Of course I tried to disable HiTouch, but it doesn't change a thing :'(
Does someone have this issue? And maybe a way to solve it?

Touch delay
I Had the same problem too..since the 1st day I bought honor play to play Pubg.. since I'm a hardcore gamer.. Not only Pubg.. Same to goes to other FPS games Such as crisis action, and free fire battleground.

SmileyTD said:
Hello everyone!
I have an Honor Play, and it seems to be a great phone. But I have one big problem: if one finger is already touching the screen, putting an other finger on the screen and moving it respond only after a short time.
This occurs in all the games I tried.
This is not clear, I know... Let's take an example. In PUBG, I have my left finger on the screen. The I want to rotate my view. So I touch and move my right finger. But there is a small delay (maybe 100ms or something) before the view rotates.
I feel like it's coming from the ROM (HiTouch maybe, because it use two fingers touch), because I don't have this behavior with others phones.
Of course I tried to disable HiTouch, but it doesn't change a thing :'(
Does someone have this issue? And maybe a way to solve it?
Click to expand...
Click to collapse
and i thought i was the only one experiencing this i play pubg mobile with a three finger claw setup and i feel that slight delay which I didn't face in my friend's poco f1 I tried all settings for pubg via gfx tool but it was not helpful

I'm with the same problem in the last version still nothing for me was corrected I stopped playing games on a game cell phone so it's so sad

Help me please!
Me too, Huawei mate 20 lite .. I thought I was the only one having this "software" problem. Weird.

3 days in and disappointed

So iam now 3 days in with the S10 plus and i have to say that while theres lots i love about it , iam also disappointed. Here are my complaints thus far..... I pray some of these can and will be fixed with a software update.
1 - Camera, Yes its pretty good but i expected more. No better then the S9 imo. Expected a little more from Samsung with regards the camera this year.
2 - Kepad touch issues..... I virtually cannot type on this phone without constantly and accidentally hitting the 'p' key. I do not have chubby hands or anything but whenever i need to reach across to the left side of the keypad , iam forever hitting that 'p' key and it drives me crazy to the point where i may return the phone.
3 - No notification LED - This wouldnt be a deal breaker if Edge lighting worked properly but Edge lighting is pretty damn poor lets be honest. Works fine for default messaging app but thats about it.
4 - Fingerprint scanner - Was awful initially but improved massively once i removed the pre-installed screen protector and added a second fingerprint using the same finger. However, I still find that it occasionally fails to read my fingerprint. I feel like iam placing my thumb in the right area given that the icon lights up to help me but somehow it still sometimes fails. I would say it works around 80% of the time
5 - Fast Charging - Again i expected more. Its not slow but its not fast either. It takes around 1hr 45 mins to get from 15% - 100%
For me personally i would be happy if they could improve the keypad and fingerprint issue but theres already been updates and not much has changed.

You mention keypad, are you talking about the keyboard? If so just use another keyboard.

Tel864 said:
You mention keypad, are you talking about the keyboard? If so just use another keyboard.
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Tried another keyboard but same issue! Its the curved display ultimately thats the issue i guess not the keyboard. Although i also owned an S8 and S9 Plus and neither of them had this issue!

Blaalad12 said:
Tried another keyboard but same issue! Its the curved display ultimately thats the issue i guess not the keyboard. Although i also owned an S8 and S9 Plus and neither of them had this issue!
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Yea, that is odd. I sometimes fat finger but never that way, mine seems to be i and 8.

Tel864 said:
Yea, that is odd. I sometimes fat finger but never that way, mine seems to be i and 8.
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Ha When i reach over to the left edge of the display to type, my skin hits the 'p' key. Its absolutely driving me insane ha

Blaalad12 said:
Tried another keyboard but same issue! Its the curved display ultimately thats the issue i guess not the keyboard. Although i also owned an S8 and S9 Plus and neither of them had this issue!
Click to expand...
Click to collapse
You can modify the size of the keyboard for this very reason, move it up or down until you can use it comfortably.
You can also modify the curve display deadzone with goodlock.
I'm also surprised that AOD doesn't fill the void of a notification led.. it certainly does for me.. In saying that I would like to see a notification ring around the camera cutout, I think that would of been a nice touch.

I agree with you on everything you mentioned.
I would add one more thing regarding accidental touches, I am a skinny guy, and so are my hands, but whenever I am reaching to other side of the screen, I find the screen either not responding to my touches or causing accidental touches, what drives me crazy is that I check the palm of my hand and almost always it's not even touching the edge of the screen, it's as if even when your skin is hovering few mm above the edge if the screen the phone will take it as if your actually touching it, if that makes sense.
As for the camera, coming from the Note 9, I am so disappointed with the low light capabilities of this phone, even indoors it's not up to par with other flagships, I even get worse shots than my previous Note 9 and S9. To make matters worse, Samsung didn't include a propper night mode that can compete with Huawei's night mode or the Pixel's night sight.
Sorry for my bad English, I hope I was clear enough in delivering my point. Cheers.

Blaalad12 said:
So iam now 3 days in with the S10 plus and i have to say that while theres lots i love about it , iam also disappointed. Here are my complaints thus far..... I pray some of these can and will be fixed with a software update.
1 - Camera, Yes its pretty good but i expected more. No better then the S9 imo. Expected a little more from Samsung with regards the camera this year.
2 - Kepad touch issues..... I virtually cannot type on this phone without constantly and accidentally hitting the 'p' key. I do not have chubby hands or anything but whenever i need to reach across to the left side of the keypad , iam forever hitting that 'p' key and it drives me crazy to the point where i may return the phone.
3 - No notification LED - This wouldnt be a deal breaker if Edge lighting worked properly but Edge lighting is pretty damn poor lets be honest. Works fine for default messaging app but thats about it.
4 - Fingerprint scanner - Was awful initially but improved massively once i removed the pre-installed screen protector and added a second fingerprint using the same finger. However, I still find that it occasionally fails to read my fingerprint. I feel like iam placing my thumb in the right area given that the icon lights up to help me but somehow it still sometimes fails. I would say it works around 80% of the time
5 - Fast Charging - Again i expected more. Its not slow but its not fast either. It takes around 1hr 45 mins to get from 15% - 100%
For me personally i would be happy if they could improve the keypad and fingerprint issue but theres already been updates and not much has changed.
Click to expand...
Click to collapse
Have you tried disabling Touch Sensitivity? I had some issues at first, but after disabling touch sensitivity, it improved a bit.

Blaalad12 said:
So iam now 3 days in with the S10 plus and i have to say that while theres lots i love about it , iam also disappointed. Here are my complaints thus far..... I pray some of these can and will be fixed with a software update.
1 - Camera, Yes its pretty good but i expected more. No better then the S9 imo. Expected a little more from Samsung with regards the camera this year.
2 - Kepad touch issues..... I virtually cannot type on this phone without constantly and accidentally hitting the 'p' key. I do not have chubby hands or anything but whenever i need to reach across to the left side of the keypad , iam forever hitting that 'p' key and it drives me crazy to the point where i may return the phone.
3 - No notification LED - This wouldnt be a deal breaker if Edge lighting worked properly but Edge lighting is pretty damn poor lets be honest. Works fine for default messaging app but thats about it.
4 - Fingerprint scanner - Was awful initially but improved massively once i removed the pre-installed screen protector and added a second fingerprint using the same finger. However, I still find that it occasionally fails to read my fingerprint. I feel like iam placing my thumb in the right area given that the icon lights up to help me but somehow it still sometimes fails. I would say it works around 80% of the time
5 - Fast Charging - Again i expected more. Its not slow but its not fast either. It takes around 1hr 45 mins to get from 15% - 100%
For me personally i would be happy if they could improve the keypad and fingerprint issue but theres already been updates and not much has changed.
Click to expand...
Click to collapse
The S10 does have a Multi Colored Notification LED around it's camera cutout. This YouTube video explains how to activate and manage it.
https://www.reddit.com/r/Android/comments/b0p0o6/s10_s10_how_to_enable_led_notification_light/
Try using a light touch on the fingerprint display reader as opposed to a hard press, this is how it's designed to function.
The S10 Camera has a Pro Mode, you can adjust virtual any aspect of photos to your preference.

varcor said:
The S10 does have a Multi Colored Notification LED around it's camera cutout. This YouTube video explains how to activate and manage it.
https://www.reddit.com/r/Android/comments/b0p0o6/s10_s10_how_to_enable_led_notification_light/
Try using a light touch on the fingerprint display reader as opposed to a hard press, this is how it's designed to function.
The S10 Camera has a Pro Mode, you can adjust virtual any aspect of photos to your preference.
Click to expand...
Click to collapse
That notification is from using a 3rd party app and a light touch with the screen protector hasn't worked too well.

I am the same my main issue is the led notification for WhatsApp
Already thinking of going back to my old s8
Keyboard I am also having issues with clicking on the wrong keys

Lenney said:
I am the same my main issue is the led notification for WhatsApp
Already thinking of going back to my old s8
Keyboard I am also having issues with clicking on the wrong keys
Click to expand...
Click to collapse
I contacted Samsung about the keyboard issue! All they suggest is to leave feedback. If your using the stock keyboard then it can be resized which i guess kinda is a solution but you have to bring it in from both sides to keep it centered and the keyboard then winds up been a tad too small so its not ideal! Its weird because my s9 plus was almost identical in terms of its dimensions yet it did not have this issue.

fingerprint scanner has also been a nightmare today! I could swear iam not doing anything different yet it works sometimes and rejects me other times. Its makin me miss the finger print scanner on the s9. It was so much better. Another small annoyance is how fast my battery goes from 100% to 99% lol
Battery in general is great but i charge it to 100%, Unplug it and seconds later iam at 99% .......... what the fudge ha
I used an iphone xs temporarily recently and i have to say that while it is over priced and in general Samsung is much better and cheaper too. However, Apple does things properly. It worked flawlessly and never gave issue. The Samsung is far better on paper and ticks all the boxes but in day to day use its just not as 'perfect'

Anyone experiencing touch issues?

I've been having a problem with my taps registering. Sometimes when clicking an icon, link or anything that requires a tap, it takes me several attempts for it to register.
Looking around, I see some other complaints on the Members app and Reddit related to screen responsiveness. In addition to my issue, people are also complaining about pinch to zoom, swipes and phantom presses.
Anyone else having problems?

I was having issues with a swipe registering as a quick touch and sometimes not registering touch at all. The update 10/2 from T-mobile seems to have resolved this for me.

Yeah I'm having a few issues with this phone. The phone seems to lag and stutter when scrolling, when it shouldn't. I like to use Lawnchair launcher, but for some reason on this phone my recents menu lags when using a 3rd party launcher. I haven't noticed any touch issues though. I have the unlocked model from Best Buy.

I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.

likecookies said:
I have a TG screen protector not touch issues att all. I did do the update tho sho not sure if that has anything to do with it.
Click to expand...
Click to collapse
Do you have the unlocked version?

I have touch issues on mine. I have the Sept 1 update which I believe is the latest update. Sometimes touches don't register or swipes won't work. It's horribly annoying. If it can't be fixed with another update I will have to return it. I just want to confirm this is a touchscreen issue and not Samsung's software bring laggy ( I typically use pixel phones).

I have the factory unlocked version and have noticed a little bit of strangeness with scrolling as well. Unfortunately there isn't a day one patch on the unlocked version.

lyall29 said:
Do you have the unlocked version?
Click to expand...
Click to collapse
No T-mobile version.

I have the T-Mobile version and have noticed it. Sometimes not registering and sometimes super sensitive. Trying to drag things around has been unpleasant.

Got the unlocked model from Best Buy, and have not had any issues. Loving it.

I have the sprint version and currently not using a screen protector. It is way too sensitive for my liking. I'm constantly barely touching things and disrupting what I'm trying to do. Maybe once my screen protector arrives it'll help a bit.

I'm definitely getting ghost touches. I'll be scrolling in FireFox for example and all of a sudden it wants to zoom in instead of scroll which is so weird.
I might have to return the phone at this point. $600 is still a lot of money for this to be happening.

I have too issues with touch.
It is very diffucult yo select a line of text, make zoom on images le select an icon in home screen.
My version is from Amazon EU.
Enviado desde mi SM-G781B mediante Tapatalk

I always take the screen protector off, I hate them, but leave increased sensitivity on, screen is silky smooth as a result
Sent from my SM-G780F using Tapatalk

Having random touch issues here as well. As others have mentioned, swipes at times register as regular touch instead of swipes. Seeing some choppy performance when scrolling at times as well.

I've been getting ghost touch issues (where things just go crazy, not just a random touch) about once a day since the second day. Sometimes I have to reboot to make it stop. It seems to most often (but not always) start happening if I am in a game and I swipe in from the edge to see the status bar.
I've not had the scrolling-type issues that most people are complaining about.
I just tried turning the high sensitivity off to see if that helps.

Related article on Sammobile:
https://www.sammobile.com/news/galaxy-s20-fe-touchscreen-issues-come-users-complain/

TMobile variant here with the September 1st patch, and increased sensitivity on, and factory screen protector removed.
I get the same thing - phantom touches and sometimes it takes multiple attempts to touch something on the screen.

This thread needs a poll, with "everything is fine here", "i have touch issues" and "i don't have the device" option, to see a coarse estimation how widespread this thing it.

I also have touch and zoom issues