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Hi guy, just received my replacement htc One and the QC is even worse than the first. First One had an uneven top speaker slip (sharp edge overhang) uneven glass and recessed power button. This replacement is uneven top and bottom with sharp speaker slip overhangs to left again, sim tray is tatty, but the worst issue (and a new one) is the volume rocker that is so proud of the body on the screen edge you can see where the chrome plating finishes. I've spoken to my supplier and they are sending another replacement. Love the phone, hate the QC. Has anyone got a close to decent unit? First was HT serial, second is SH. Anyone else seen the volume rocker pics (see attached)
Cheer
I've gotten two perfect units. It just luck when you order early on. It sucks!!
nullkill said:
I've gotten two perfect units. It just luck when you order early on. It sucks!!
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Thanks for the reply, I also noticed a lot of glue residue around the volume rocker too which might be connected to the issue.
What seems to be consensus on the quality of this phone?
Cheers
dantay999 said:
Thanks for the reply, I also noticed a lot of glue residue around the volume rocker too which might be connected to the issue.
What seems to be consensus on the quality of this phone?
Cheers
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LoL well if you get a good unit then it's amazing if you get a bad unit then HTC is devil and has major problems The phone seems to be great quality like HTC usually does. There are some issues right now as the phone hasn't been out long and they are trying to pump out as many as possible. I by some miracle have gotten lucky with the ONE. This suprisses me because I generally have to exchange phones I've done as many as 5 before I got a perfect unit (haha it was a iphone 5). It's really a crap shoot when phones are first released if you are the kind of person who can spot a dead pixel on 468PPI screen then you are the kind of person who is anal retentive about their phone (nothing wrong with that I admit it proudly heck I inspect phones under high powered flashlight and direct sunlight ).
I can't really say anything other then it doesn't appear that there are any more bad unit with the HTC One than with any other phone. Unfortunately most phones get released with some manufacturing bugs that have to be worked out.
nullkill said:
LoL well if you get a good unit then it's amazing if you get a bad unit then HTC is devil and has major problems The phone seems to be great quality like HTC usually does. There are some issues right now as the phone hasn't been out long and they are trying to pump out as many as possible. I by some miracle have gotten lucky with the ONE. This suprisses me because I generally have to exchange phones I've done as many as 5 before I got a perfect unit (haha it was a iphone 5). It's really a crap shoot when phones are first released if you are the kind of person who can spot a dead pixel on 468PPI screen then you are the kind of person who is anal retentive about their phone (nothing wrong with that I admit it proudly heck I inspect phones under high powered flashlight and direct sunlight ).
I can't really say anything other then it doesn't appear that there are any more bad unit with the HTC One than with any other phone. Unfortunately most phones get released with some manufacturing bugs that have to be worked out.
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Cheers for the reply, ordered another replacement, hope for 3rd time lucky!
So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
Go return it and ask for a new one. My Note 9 has no lightbleed at all
see
https://forum.xda-developers.com/galaxy-note-9/how-to/light-leak-note-9-512gb-blue-special-t3837413
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
Café King said:
I have the same problem. Putting on a cover should fix it. Waiting for a black cover to arrive tomorrow.
/CK
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I have a minimalistic case on it but that doesn't hide it. I don't like covering the sides that much, makes the curved design obsolete.
Wow. Another person that had to start his own thread when there are others on same issue here.
xMadMike said:
So I upgraded from my Note8 and found that the 9 has some pretty bad light bleeding. It's symmetrical on both left and right, at the bottom and top part of the screen edges.
Not sure if I wanna get a replacement but you can even see it in broad daylight if you angle it correctly. It's quite annoying tbh.
Aside from that I love the phone.
Anyone had such issues yet?
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Pic?
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
WaxysDargle said:
no idea why you would spend $1k on a phone and then refuse to return it when it's obviously defective.
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Unfortunately, Samsung is not accepting that the screen is defective.
My N9 was two times in service, I spoke with Samsung's support via email and phone, still nothing.
"That is the feature of curved display" they say.
Thats ****talk, I say.
When my phone arrive again, I will go directly to the import company to complain there.
I have a bit of it, one of the first-batch Exynos 128/6 units I guess. Not a huge deal for me, my Xperia Z5 came back from repair with a larger gap, the repairman said he couldn't get it to fit without damaging the panel as the frame was warped... lol
but I do wonder how water-resistant it will be...
Oh, wow. I also have it on my N9. Looks exactly the same as on my N8. But, like most of us, I put a case on my phone. I never rock it without a case. Just strange that this continues to be an issue. Makes the phone look a bit defective. Some cosmetic issues like this can do that. Make it look a bit cheap.
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
daniel4653 said:
Do you have a tempered glass installed?
Sent from my ONEPLUS A6003 using Tapatalk
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sorry should have said, no tempered glass or any screen protector applied.
have no problem with that.
only have that popping sound when using tempered glass before. changed to plastic screen protector and no sound anymore
ah ok thanks for replying, must have just been very unlucky. Cheers.
MatTechGuy said:
Hey!
Got a Note 9 last week and day after receiving it i noticed when holding the note 9 and pressing on screen in certain areas (near sides/corners/centre) it would make a popping noise, sounds like adhesive behind the screen not adhering properly or something like that. I got Samsung to replace with a brand new one and same thing with this one, it happens whether phone is on or off, it's definitely not rite as you can hear it very clearly, feels like some flex going on in screen when it happens as i can feel the screen kind of dip slightly when it makes the noise, but ok when it does not make the noise.
Curious to see if anyone else have had the same issue? gutted as loved it for the short while i had it but sending second one back now for refund as worried something will happen with screen further down the road and Samsung may not cover it. I know of at least 3 others who had this issue when buying same time as me.
Cheers.
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Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
MeggaMortY said:
Hey thanks for sharing that. This is the first link I got searching for this, I have it happen to mine note 9 too. It's such a bummer since I had it for only three days and will have to setup a new one from scratch if they have to replace it.
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Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
t3project said:
are you sure the s-pen isnt vibrating when you tap it on that side? remove the s-pen and tap it. i bet it goes away
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It happened to me when turned off with no s-pen in, no screen protector, no case.
Mr. Orange 645 said:
Wow. No issues like that. I've had three Note 9s and all three have been perfect. I'd definitely return for a replacement. Weak or loose glue could seriously affect the water resistance, since it depends on a water tight seal between the screen and the frame. I'd never recommend using your phone in water anyway, but I at least like the assurance that if my phone takes an accidental dip. There's a good chance it will survive.
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agreed.
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
---------- Post added at 11:44 AM ---------- Previous post was at 11:38 AM ----------
MatTechGuy said:
Yep real shame, my replacement was the same to, it's on way back, getting a refund, not worth risking something going wrong with the screen later down the road, i mean manufacturers do anything to not accept responsibility specially when it comes to screens. First one started on second day, it was great for the first day, replacement was doing it from the moment i took it out of packaging and holding it, it was worse than the first one.
It happened to me when turned off with no s-pen in, no screen protector, no case.
agreed.
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I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
MeggaMortY said:
After studying the noise a bit more, it is definitely an issue with the glue. It will not happen all the time I press the screen, but it happens more often when the phone is a bit warm to the touch (e.g. charging the battery). Also, it appears to be along the side where the battery resides - I wouldn't worry about the battery itself, it just makes sense that the glue will get loose where it heats up more often (in my case, I don't stress the phone all that often for the other side where the SoC is to play a role). Anyways I'll be returning it tomorrow once the shops here in Berlin open 'cause now it's christmas break.
One extra thing that might be interesting, the back-side also has some sort of a glass-separation issue, at least it looks like that. Notice the circular smudge around and right of the DUOS label - I tried cleaning it but it comes back, I think the glass is separated at that point too, but just a tiny bit. I've had the phone for four days and haven't dropped/hit/scratched it AFAIK.
https://photos.app.goo.gl/aeUcpLDau2Ypz6Go9
I'm hoping to get a better one after a refund, mind sharing if you happen to live in Germany as well? I'm wondering if it's a bad batch or something.
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i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
MatTechGuy said:
i agree with you, seems to be adhesive/glue issue, it did not happen all the time for me either but as you mention it, i noticed it more after recharging (when phone gets warm) so think you nailed the issue on the head to be honest.
I noticed it around the sides (edges) and the centre of screen, second one was even worse much more noticeable and was happening straight away after taking it out of box.
Something i noticed but never mentioned as wasn't sure but second one was the same, maybe it's normal but don't think it is, on the curved corners of the screen it appeared to me the screen looked slightly lifted not flush with the frame but only on corners.
I live in the UK btw. I was thinking a bad batch but seeing Samsung had a good deal on with cashback and discount i imagine they sold allot between the time i arranged to send mine back to getting the replacement which was a week so i imagine they would have been separate batches although i could be wrong.
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Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
MeggaMortY said:
Cool, thanks for the info. It's too dark in the winter days so it's hard to say if the glass is a bit off on the corners, but nevertheless, I will write back when I (hopefully) get a replacement one.
One last thing - you did speak directly with Samsung support? Did you buy it from their store or you just didn't want to bother with the store you bought it from?
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I bought it directly from the Samsung online uk store. There was a discount direct from Samsung for students/people who work in certain industries so it could be bought for £699 (£200 off), but also they were offering £150 cashback bringing total down to £549, plus cashback by going via a cashback website meant i would have had it for around £504, also they were doing trade in so people could get even more off up to another £150.00 bring cost down to £399, then people got the samsung game deal thingy, don't play games myself but people can get a Fornite theme by downloading Fornite playing 3 games then you get the free theme, kids going bonkers for the theme, people selling the theme upto £100. So people could have the phone at a bargain price.
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
MeggaMortY said:
So I got a replacement, and just as you said, the display had the same popping sound out of the box. It happens like once a day, but since there is really no substitute for this device right now (stylus + good DAC, besides all the other great features), I'll keep using it and if it gets worse contact Samsung down the line for warranty/replacement. Decided to leave this as information if some other person happens to have the same problem in the future.
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feel for you, such a shame and disappointing to happen a second time, it's a great phone, i did not want to risk it so sent second one back too. Fingers crossed you won't have any issues. Mine was happening regularly so like you say just keep an eye on it.
I don't have that issue even with the tampered glass on my phone.
Sent from my SM-N960U using Tapatalk
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
I can replicate this when I clean my screen with a microfibre cloth. It happens on pretty much all of the screen. I believe I can also see some light streaks in the screen when this happens. The popping sound happens regardless of the temperature of the phone. Will have to inspect it more to see if I can spot any other issues with the screen. I got mine in the UK just over a week ago. Apart from that I think the phone has been great so far. Not sure whether to replace it.
glad i sent mine back now to be honest, personally i would send back, as you say everything else is great apart from the screen popping sound. The worry for me is the screen might cause issues further down the road, screens are the biggest issue with mobile phones and manufacturers are quick to blame user and deny warranty.
elliwigy said:
i actually noticed it a few times.. like last night it was doimg it. sort of right above where the keyboard is in portrait mode..
it seems to happen when its really cold outside for me.. its not enough for me to have it replaced thankfuly
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My Unlocked US Note 9 does it too. Mine mainly does it on the right side near the middle. It's not enough for me to warrant sending it back; it still works fine and I don't see any screen issues when pressing on the screen. Also I bought mine used so I'm guessing the screen was replaced. If it gets worse, I guess I'll fix it then.
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
Oxley1428 said:
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
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Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
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Click to collapse
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
Oxley1428 said:
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
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It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
HermesHidayat said:
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
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Click to collapse
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
Oxley1428 said:
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
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Are you sure its the screen and not tempered glass?
HermesHidayat said:
Are you sure its the screen and not tempered glass?
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Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
Oxley1428 said:
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
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In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
HermesHidayat said:
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
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Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
Oxley1428 said:
Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
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Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
HermesHidayat said:
Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
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Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
Oxley1428 said:
Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
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If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
Click to expand...
Click to collapse
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
Kianush said:
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
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Hi, well thats quite a positive feedback. I had quite a backlash at AC forums. I've had people say that I'm making AC look like a Mental Issue Forum and some user even boasted how happy his credit card is if he buys a new phone when the old 1 is damaged.(credit card lol) Btw, i wouldn't say its a disorder. Different people have different standards. For me the Mercedes Benz S Klasse might be perfect, but for you it might not be.
And my OCD is definitely worse than yours. My phone can only be touched by me, and me myself dont touch the physical buttons(I'm afraid that it will be damaged).
And never feel alone about something. There will always be somebody out there having the same issue but not posting on the forums xD.
HermesHidayat said:
If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
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Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
Oxley1428 said:
Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
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Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
HermesHidayat said:
Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
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No they didn't. But it's their job so I'd say they can make a pretty fair guess.
I might go back there Monday, as I need my phone this weekend. On Monday I'll go back and tell them to do what needs to be done to fix it.
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
Kianush said:
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
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Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
Oxley1428 said:
Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
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Yeah trust me the customer services' first guess is battery swell which basicly doesnt happen soon unless you are always charging your phone while playing and overnight and draining it to the last percentage. But is can happen as a result of physical impact or damage, and when it happens you will most probably notice the shortened battery life so I would say it's not a battery problem unless of course proven otherwise.
I don't know what everyone else's experience is with quality control but here's mine:
The first X5 Pro I had, I had to return for a replacement because I discovered in low light (dark room) there was a stuck pixel on the screen which was permanently lit green. This isn't acceptable on £1000+ device.
Now, my replacement device feels different in the hand. People will probably think I have OCD, but it looks like the ceramic back is actually somehow a fraction of a millimetre smaller than it should be, therefore the aliminium edges of the device do not blend seamlessly into the ceramic back cover and give that smooth, pebble-like feel. It now feels like I have a sharp edge resting against my palm or fingers when I hold the device.
Most people would probably not notice this but I do.
My wife has the X5 Pro in Black and doesn't have this issue.
I read somewhere about the ceramic milling process means that every since piece of ceramic is unique, but obviously within a certain tolerance, and the backs are matched up with the camera lenses during the production process.
I've attached a picture to try and convey what I am talking about. Unfortunately I don't have a picture of the back of my first device, which felt perfect in the hand.
It looks like there is around 0.5mm gap between the back and the edge of the device.
Would you return your device due to this, especially when you know what it should be like?
Morning chap,
Re the green pixel, I haven't had any and agree is unacceptable.
Re the back. I have a slight edge too but assumed that's how they all were. Doesn't bother me as I have a case around it. You may want to return it if it really is annoying you and you are 100pc sure that the first handset was seamless...(are you sure? Mind tricks?)...but no guarantee a replacement will be any different.
Interested to see how you get on.
OnePlus2Oppo said:
Morning chap,
Re the green pixel, I haven't had any and agree is unacceptable.
Re the back. I have a slight edge too but assumed that's how they all were. Doesn't bother me as I have a case around it. You may want to return it if it really is annoying you and you are 100pc sure that the first handset was seamless...(are you sure? Mind tricks?)...but no guarantee a replacement will be any different.
Interested to see how you get on.
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Haha, yeah, my first thought was mind tricks, but my wife has the black one and it defo doesn't dig into your hand in the same way. Looking at them side by side, the back on her black X5 pro blends seamlessly into the frame whereas mine has an obvious lip.
Yes you are right about a replacement being no guarantee of being better. This is the first phone in 10+ years that I am using without a case because it feels so natural to hold, but when it digs into your hand and you can feel the ridge, it definitely isn't pleasant to hold.
Anyway, phoned the carrier and after a lengthy call with me trying to explain the issue to one of their first line tech support, it's getting replaced by courier tomorrow.
If this was an iPhone there would be threads all over twitter with people going bananas so I don't see how I should need to settle for second best when this phone costs more than most iPhone models bar the 13 pro max!
This is a good review with hi-res images of the sides of the phone, and on which you can see no visible lip (although harder to see on the black model).
Oppo Find X5 Pro Review - Slick smartphone with a Hasselblad camera
Review: The Oppo Find X5 Pro 5G employs 12 GB of RAM, 256 GB of UFS 3.1 memory, a triple camera with two Sony IMX766 sensors, very fast charging and an accurate LTPO AMOLED display.
www.notebookcheck.net
Ha now you got me thinking!
I can't hold this phone without a case, too slippery.
Agree, regardless when you spend a grand and ain't happy you should deal with it, no matter the issue. See if you can put up an image of the Mrs phone
Will do when she gets home
So, got the replacement and it definitely does not have the same issue.
This one is perfect, the back blends seamlessly into the sides.
Pleased you're happy mate. The pix don't make it easy to see the difference if I'm being honest. I'd kick off with Oppo if I were you. 1000 quid phone.