Multi-touch goes crazy when placing more than 4 fingers on screen - Samsung Galaxy S20 FE Questions & Answers

Hello.
I have a S20 FE 4G (SM-G780F/ds). I had lots of issues with touchscreen and some of them were fixed after updating to android 11. How ever, I seem to have a problem with Multi-touch. I'm blind and have to use a screen reader, Which brings the need to use gestures with more than 4 fingers. When I place more than 4 fingers on the screen it goes crazy, doing everything but what it's supposed to. I installed a Multi-touch testing app and found out that the phone can't recognize all my fingers correctly. Is this something common? I mean, my old phones used to recognize more than8 simultaneous touches at once correctly. Would it be fixed If I were to take my phone to warranty and change it with a new one?

Have you received second android 11 update (January security fixes)? For me this update fixed touch issues, which I could reproduce by swiping two fingers up and down very fast. Also just tested 4 finger pinch to zoom and it is just fine. I hope this update resolves your issues.

LGaljo said:
Have you received second android 11 update (January security fixes)? For me this update fixed touch issues, which I could reproduce by swiping two fingers up and down very fast. Also just tested 4 finger pinch to zoom and it is just fine. I hope this update resolves your issues.
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Click to collapse
thanks for your reply; my security patch level shows January first 2021. Is this what you meant, or there's a newer update?
one more thing, could you please try with a multi-touch testing app as well?

St.mcqueen said:
thanks for your reply; my security patch level shows January first 2021. Is this what you meant, or there's a newer update?
one more thing, could you please try with a multi-touch testing app as well?
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Click to collapse
Yes, the January 1st. I tested that with some testing app. I should note that even before that my issues were not very big, only sometimes the keyboard registered additional key presses and I do not play games.

LGaljo said:
Yes, the January 1st. I tested that with some testing app. I should note that even before that my issues were not very big, only sometimes the keyboard registered additional key presses and I do not play games.
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Click to collapse
mine is not that bad either, except for the situation I explained before. In fact, I have no problems what so ever when using less than 4 fingers. GuessI'll be taking it to warranty service then.

I just tried multitouch tester app on my SM-G781U(US Tmobile) running latest available OTA updates and I was able to get all 10 fingers to register. However, if I moved my fingers closer together as soon as circle around one finger moved close to where my other finger was, it went a bit crazy, but I'm not sure if it's because of how this app works(circles around my fingers are pretty large) or if this phone's digitizer is still bad.
But, as a comparison I tried the same app on my LG V30 and it behaved much better. I was able to get fingers and circles much closer together, to the point where fingers were touching each other.
I recorded a short clip of both phones:
S20FE touch test:
https://imgur.com/a/AxL5M5z
V30 touch test:
https://imgur.com/a/VfiDwda
It definitely looks like S20FE doesn't work as well as V30

mxxcon said:
I just tried multitouch tester app on my SM-G781U(US Tmobile) running latest available OTA updates and I was able to get all 10 fingers to register. However, if I moved my fingers closer together as soon as circle around one finger moved close to where my other finger was, it went a bit crazy, but I'm not sure if it's because of how this app works(circles around my fingers are pretty large) or if this phone's digitizer is still bad.
But, as a comparison I tried the same app on my LG V30 and it behaved much better. I was able to get fingers and circles much closer together, to the point where fingers were touching each other.
I recorded a short clip of both phones:
S20FE touch test:
https://imgur.com/a/AxL5M5z
V30 touch test:
https://imgur.com/a/VfiDwda
It definitely looks like S20FE doesn't work as well as V30
Click to expand...
Click to collapse
Hi. Thanks a lot for all tests and videos. I tested the same on my Nokia 8 and had no problems what so ever. Took my phone to warranty service and they didn't accept this as hardware issue; so no changing the device and getting a new one for me. They said It'll be fixed with updates but I hardly doubt it as Not many people are having this problem as far as I know. I'm not even sure if getting a fresh unit will solve this. I'd really appreciate any advice.

When I land my multiple fingers that are close together on display, I see ghost touches on Touch Screen Test app. Even with two fingers. It gets worse with more fingers. Samsung has already issued multiple firmware updates, which have fixed some touchscreen issues. This may be good enough for regular users but not for users who need precision touch screen experiences. I am not sure if future firmware updates can fix all the issues or Samsung is willing to do so. I doubt warranty repair can fix it unless Samsung has updated S20 FE's hardware. I would return the phone if possible and get other model. If your return window is closed, you can trade in your S20 FE for S21. The trade in program is still available in the US, and by paying $250 extra you can get a S21. I urge you to make sure S21's touch screen doesn't have the issues before going this route.

Ya, unless there's a newer revision of the hardware, I doubt getting it warranty-replaced will improve the situation. And I doubt Samsung will be putting a lot of development effort into fixing this problem. They and all the media turned their attention to the next shiny S21 but all the existing users get screwed with the inferior product.
Maybe they'll release another fix with oneui3.1 update, but by now I doubt it.

Related

Anyone considering the V30?

I'm curious if anyone is considering moving to the V30? The better screen and newer processor does intrigue me.
Sent from my LG-H872 using Tapatalk
Absolutely! Dumping the g6 as soon as I can. I just hope that they fix the issues that the g6 has before releasing it.
brandonpa said:
Absolutely! Dumping the g6 as soon as I can. I just hope that they fix the issues that the g6 has before releasing it.
Click to expand...
Click to collapse
What issues are you having?
Sent from my LG-H872 using Tapatalk
1. Well the first major issue is that I can't get this phone to connect to a 5ghz network, I know others can but for some reason my phone cannot (see screenshot). it finds them, but "disabled" them when I try to connected (yes I am using the right password to connect). The 2.4 connects, but I get random drops in connection all of the time at differing intervals.
2. I get dropped calls all of the time, even when I am in an area with full service and sometimes when I am on a call I can hear the other people fine, but they can't hear me at all. I had to disable VoLTE because the calls 'sounded' good but everything was digitized and half of the time everything was scrambled and unable to understand them.
3. Camera - I am still not quite sure why many are comparing this camera to the Galaxy S8 or Iphone. The pictures that I take with this phone are abysmal. The night photos are grainy and the day photos look great on this screen, but as soon as I look at them with a larger screen they are unfocused and unclear. I get it, I can switch to manual mode and mess around with the settings to make the pictures "phenomenal" as I have been told, but that takes time, and by the time that I have the right settings for a good picture, my wife's S8 could have taken 10 pictures that look so much better than this camera can take. (yes I have wiped the lens off, it is clean and I am using the LG camera program).
4. Battery: I had this phone since may, and I am lucky to get 12 hours on a charge (from 100% to 20%) with light duty usage. I know that is subjective and is affected by what programs that you use and how much you use the phone throughout the day, but on the Galaxy S6 Plus that I had, after a year I was still getting 18-24 hours on similar usage with the battery.
I know that I keep referring back to Samsung Phones for my examples, but that is the comparison that I have to this phone. I have used Sammy phones for the past 4 years and, personally, I wanted to switch to LG to get off of the Sammy phones because I am not a Samsung fanboy. They have their issues and those issues were big enough to cause me to switch to LG for this phone.
I have taken the phone back to the store and, of course, everything 'magically' works when I am there, so they won't touch it or replace it. Thus, I am dropping this phone as soon as I humanly can.
Thanks and I hope that you don't have the same issues that I have, as it seems people either love or hate this phone and unfortunately I hate it.
Brandon
brandonpa said:
1. Well the first major issue is that I can't get this phone to connect to a 5ghz network, I know others can but for some reason my phone cannot (see screenshot). it finds them, but "disabled" them when I try to connected (yes I am using the right password to connect). The 2.4 connects, but I get random drops in connection all of the time at differing intervals.
2. I get dropped calls all of the time, even when I am in an area with full service and sometimes when I am on a call I can hear the other people fine, but they can't hear me at all. I had to disable VoLTE because the calls 'sounded' good but everything was digitized and half of the time everything was scrambled and unable to understand them.
3. Camera - I am still not quite sure why many are comparing this camera to the Galaxy S8 or Iphone. The pictures that I take with this phone are abysmal. The night photos are grainy and the day photos look great on this screen, but as soon as I look at them with a larger screen they are unfocused and unclear. I get it, I can switch to manual mode and mess around with the settings to make the pictures "phenomenal" as I have been told, but that takes time, and by the time that I have the right settings for a good picture, my wife's S8 could have taken 10 pictures that look so much better than this camera can take. (yes I have wiped the lens off, it is clean and I am using the LG camera program).
4. Battery: I had this phone since may, and I am lucky to get 12 hours on a charge (from 100% to 20%) with light duty usage. I know that is subjective and is affected by what programs that you use and how much you use the phone throughout the day, but on the Galaxy S6 Plus that I had, after a year I was still getting 18-24 hours on similar usage with the battery.
I know that I keep referring back to Samsung Phones for my examples, but that is the comparison that I have to this phone. I have used Sammy phones for the past 4 years and, personally, I wanted to switch to LG to get off of the Sammy phones because I am not a Samsung fanboy. They have their issues and those issues were big enough to cause me to switch to LG for this phone.
I have taken the phone back to the store and, of course, everything 'magically' works when I am there, so they won't touch it or replace it. Thus, I am dropping this phone as soon as I humanly can.
Thanks and I hope that you don't have the same issues that I have, as it seems people either love or hate this phone and unfortunately I hate it.
Brandon
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Click to collapse
Wow, that's crazy. I don't have any issues like that with mine.
Sent from my LG-H872 using Tapatalk
I've had mine replaced twice for dropping calls, so bad that the radio icons would literally disappear and reappear, dropping the call or WiFi.
Sent from my LG-H872 using XDA-Developers Legacy app
I was thinking about ordering a G6 today, but after reading about the V30 think that it may be the way to go. A lot of what made me reconsider was in this forum, and how much the G6 is restricted by TMo. I have a rooted LG G4 which has been fine after being fixed for the bootloop problem. I've just been bitter about having to put lineage on it.
Yes! I'm planning on returning one of my G6's via JUMP! and upgrading to a v30. Probably within the next month. I'm waiting for a good promotion and a few paychecks. But definitely getting one to use side by side with my paid off G6 & LineageOS G4.
Sent from my LG-H872 using XDA Labs
I'm just curious (new to LG - except for my Nexus 5)...
What makes you assume the V30 would be better than the G6?
AsItLies said:
I'm just curious (new to LG - except for my Nexus 5)...
What makes you assume the V30 would be better than the G6?
Click to expand...
Click to collapse
I second this question. It'll probably be even more locked down than the G6, if thats possible.
I also ask the same question (despite wanting to dump the g6), to me it is the assumption that the fixed the problems that plagued the G6. Or it is just because i don't like the g6 enough that I hope that phone is better in 'any' way at this point.
I find that my G6 tends to lag a lot. I'm afraid the V30 will also since it has the same 4GB of memory.
Sent from my LG-H872 using Tapatalk
ledvedder said:
I find that my G6 tends to lag a lot. I'm afraid the V30 will also since it has the same 4GB of memory.
Sent from my LG-H872 using Tapatalk
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Click to collapse
I saw that as well. I also saw some reviews that despite the phone being very well made, the screen is junk? Anyone see or hear the same issue?
Not a chance in hell.
Worst phone experience I've had in years.
Camera glass cracked from what I can only conclude is expansion and not enough tolerance in the design to have a water resistant phone. I'm not alone in this issue by any means, LG refused to acknowledge it, instead screwing customers over for overpriced repairs. I appreciate that some users are rough with their devices and likely caused the damage but I baby my phones and this was not user caused in my case and no doubt many others.
Removing the ability to access root is a deal breaker for me. It's not that the phone isn't nice to use, and I don't need a bunch of niche apps.
It's quite simply that being locked down is IMO a deliberate move between TMobile and LG to limit any version upgrades that lengthen the life of a device and cannibalizes their 'jump' programs and phone purchases in general. This is evidenced by the fact that it's still on the very base 7.0 version of Android Nougat (no interest in giving customers the important Google incremental updates).
Oreo having been out for months, I doubt this phone will see it.
I tend to keep phone's longer than a year, my previous Nexus 5 was nearly 4 years old when I got the G6, and had I kept it, would be running Oreo right now instead of Nougat!
Fool me once shame on you..... Fool me twice shame on me. Not gonna happen.
Buying a pixel outright and chopping phone insurance and the jump plan costs from my bill.
YMMV - but you did ask for user opinions! That means the good and the bad.
I wanted the V30, and was waiting to get one but needed to add a line in late august for one of my kids so I got a pair of G6's for $500 on a bogo. Honestly, this might be the best phone I've had to date. I get great battery life, the camera is great, and the performance is great. I disable everything I can that I don't use and its been fine. Plenty of storage for me.
So with all that said, I just don't see there being enough of an upgrade in the V30. The quad dac will not do much for me because I stream my music from spotify. While the camera may be an upgrade, I'm not sure its $550 better after I use my jump. Screen is a little bigger and I think the minor gains in battery life will be negligible. Plus, the screen issues I'm hearing about on both the V30 and Pixel XL 2 have me thinking I'm just fine staying on the G6 with its LCD screen for a few more months.
Bottom line, I don't think its a huge upgrade for me especially when I factor in the cost. I'll be Jump eligible by next spring, May use it on the G7 or wait for the V40.
I was excited for the V30, but I read the LED screen is not great. Some say its good, others says it's terrible. Everyone agrees it's not as good as Samsung's LED screens. I own several Samsung LED devices, so I'll probably notice the difference. Maybe the later batches of the V30 (2018 build dates) will be better. The later batches of the G5 and G6 fixed some of the imperfections of the first batches.

Camera zoom issue. Anyone else?

So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Same problem here. Search the forum. There's already a big thread about it.
/CK
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
The problems been around since last year. The Samsung members forum is full of these complaints. I doubt they'll make anything official now that we're getting closer to the note 10 release. I just decided to skip out on the next note
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
Ring Samsung and get it fixed via warranty ? As thats a manufacturing defect, if my Note had a issue like yours i would get Samsung to fix it.. if they dont fix it, i would get it replaced with a brand new Note-9 from Samsung. That's what warranty is for!
I have this problem also, i have no problem when using the google camera app zoom so i will stick with it it's even better than the stock Samsung camera app.
demize! said:
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Click to expand...
Click to collapse
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Same issue
Yeah same issue here. The camera itself seems to be vibrating and making a noise like it's struggling to focus. I had the device replaced and the camera worked for 4 months and started to play up again. Honestly happened with my Note 4 as well, although the Note 4 could be slapped out of it at least. Very frustrating.
When I upgraded to android 10 my vibration camera problem disappeared.
bRkiX said:
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
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Click to collapse
Interesting, as Samsung usually refuses to repair rooted devices.
iceepyon said:
Interesting, as Samsung usually refuses to repair rooted devices.
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Click to collapse
thats true, but i have guy "inside" after all im in Croatia where bribe and corruption is top for doing business
I never notice any camera zoom issues with my N960N, when I was using it running android pie. I haven't tested it running on android 10 as I have managed to fix my N950N. As my N960N is now a backup device, which I backup my N950N to frequently.

US Version only

There have been 2 pretty severe problems with the early European devices. Starting tomorrow the US version should hit the shelves and homes. If you can would you please address each of the 2 issues as you can.
1. Google Pay not working at the terminal (you can register the cards but they don't work in the stores)
2. The infamous gap of the body / screen (even gap, no gap, awful uneven gap)
I don't really like polls but if someone wanted to make a poll that would be fine as well. This US device is a different build due to the high speed 5G antenna so perhaps we will avoid these problems. Furthermore, if you have any other problems such as screen flickering, fingerprint sensor not working etc. post that here as well. Thanks and good luck to us. Mine (sage) comes on Friday.
bobby janow said:
There have been 2 pretty severe problems with the early European devices. Starting tomorrow the US version should hit the shelves and homes. If you can would you please address each of the 2 issues as you can.
1. Google Pay not working at the terminal (you can register the cards but they don't work in the stores)
2. The infamous gap of the body / screen (even gap, no gap, awful uneven gap)
I don't really like polls but if someone wanted to make a poll that would be fine as well. This US device is a different build due to the high speed 5G antenna so perhaps we will avoid these problems. Furthermore, if you have any other problems such as screen flickering, fingerprint sensor not working etc. post that here as well. Thanks and good luck to us. Mine (sage) comes on Friday.
Click to expand...
Click to collapse
People doing US reviews seem to suggest that even when they have the gap issue, it's fairly small and uniform, but lots of people say they don't notice a gap at all in their reviews. This doesn't mean there won't be an issue though..
BryAlrighty said:
People doing US reviews seem to suggest that even when they have the gap issue, it's fairly small and uniform, but lots of people say they don't notice a gap at all in their reviews. This doesn't mean there won't be an issue though..
Click to expand...
Click to collapse
I know. I really want to see some demo models but none of the stores here have it yet.
Best buy had every one on display. 4a 5g, 4a, and the 5 in black. Not a hint of a gap..I tried to take a picture but I suck at it and it came out like crap. When I get home I'll see if I can fix it up a little..btw damn this is a nice phone.
Here ya go. Best I could do..
I just finished setting up the Pixel 5 (received it today; sage color). There is no gap on the phone.
Google Pay had two separate “setups”: at the beginning after transferring the information from my old Pixel. Then a later one after all my apps were downloaded and I thought it was finished with “setting up” the phone: the drop down notification said “Finish setting up your Pixel”. During this time, it wanted the Google Pay information, again, but it looked different from the first GPay screen. I have to check if it works.
I called a friend to see how it sounded and I’m not crazy about how the under glass speaker sounded. It’s hard to explain, but it is slightly less clear compared to the 3 XL. It wasn’t awful. Maybe I would not have noticed if it wasn’t mentioned in some of the reviews. On the other hand, my friend reported that I sounded crystal clear. That’s all for my initial impressions.
Fingerprint Sensor
My fingerprint sensor did not work. Went ahead and returned it. Reset it 4 times.
bobby janow said:
Here ya go. Best I could do..
Click to expand...
Click to collapse
You can't see the left corner haha. No worries though. My black one looks very similar. I went into a BestBuy today and looked at the 2 demos they had. I could see ever so slight differences in the space between the frame and screen. I think mine was about between these 2 units I saw. I really want to see a sage green one to compare to.
We are really talking about splitting hairs here too though
Fingers crossed the issue doesn't pop up in a few days/weeks.
Just received my Sage, pre-ordered from Fi, thus Google Store. No extras received. Charger, cord, USB C to A adaptor, SIM tool in the box. Color is cool. No gap whatsoever. Cleaned phone with microfiber and straight into a case, Spigen Ultra Hybrid clear, then onto the charger. Powered up fine and activated quickly. BUT Wi-Fi connection issue occurred. Tried two different connections, double checked passwords, and still a problem. Finally connected after about 10 min. Then, used my old Pixel 2 XL cord to copy data; cord is still useful for data - I'm impressed. Flawless Google properties setup, data copy (maybe 3.5-5GB) took about 6-8 minutes. Fingerprint setup had a couple of error messages - sensor dirty - but other than that it worked fine. I did have my case on during fingerprint setup. After that, "Getting your phone ready" took a bit: 112 apps to download and set up. Definitely need to review all those apps. Took FOREVER.
No screen gap on my sage. I'll test google pay tomorrow at the store. Loving this phone so far. Will say that photos do take an extra second to process.
dudeman1st said:
"Getting your phone ready" took a bit: 112 apps to download and set up. Definitely need to review all those apps. Took FOREVER.
Click to expand...
Click to collapse
It appears that Google is downloading a fresh copy of every Google/Pixel app. It's taking a looooooooong time. I'm not sure, but they don't appear to say "update" on the Play Store. Maybe it ships without the apps, or they could all need updating. It really seems like it is every Pixel/Google app. I remember reading an article saying something like this being the case for foreign phones b/c of some settlement. But on a US phone, it appears nothing Google is preinstalled. Maybe that was the same for my 2XL but I honestly don't remember. Made sure it was on 5GHz WiFi just now.
dudeman1st said:
It appears that Google is downloading a fresh copy of every Google/Pixel app. It's taking a looooooooong time. I'm not sure, but they don't appear to say "update" on the Play Store. Maybe it ships without the apps, or they could all need updating. It really seems like it is every Pixel/Google app. I remember reading an article saying something like this being the case for foreign phones b/c of some settlement. But on a US phone, it appears nothing Google is preinstalled. Maybe that was the same for my 2XL but I honestly don't remember. Made sure it was on 5GHz WiFi just now.
Click to expand...
Click to collapse
The same thing when I went from the 3 to the 3a and then to the 4. Once that starts I walk away for a half hour and when I come back it's almost done.
Got my Sage yesterday here in the US from Verizon. Zero gap on all four sides (tried the paper suggestion). You guys had me worried as hell the last couple of weeks. :victory:
I got it in the evening, so I haven't been able to test Google Pay.
MasterBelch said:
Got my Sage yesterday here in the US from Verizon. Zero gap on all four sides (tried the paper suggestion). You guys had me worried as hell the last couple of weeks. :victory:
I got it in the evening, so I haven't been able to test Google Pay.
Click to expand...
Click to collapse
Mine comes in today. What is the paper suggestion thing?
EvilRubberDuck said:
Mine comes in today. What is the paper suggestion thing?
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Click to collapse
I thought it was going a bit overboard, but there's been some folks that wanted to see if you could fit a sheet of paper in-between the aluminum and plastic border of the screen.
MasterBelch said:
I thought it was going a bit overboard, but there's been some folks that wanted to see if you could fit a sheet of paper in-between the aluminum and plastic border of the screen.
Click to expand...
Click to collapse
I see. Thanks for the quick response dude.
Update: No issues with google pay, no gap, no "brownish" screen. Device is awesome, exactly what I want in a phone.
No gap at all, I'll use it for GP tomorrow. Wow this thing is light.
Got my Black Pixel 5 yesterday - went thru setup flawlessly, fingerprint works fine - setup quickly. No gap. Have not tried using Google Pay but will sometime next week.
I am coming from the Samsung Note 20 Ultra (keeping that phone and will ultimately use both depending on my mood) what strikes me most is - I can't remember how long it has been since I have used a phone as small as the Pixel 5. Don't get me wrong, I don't mean it is tiny - just a whole lot smaller than my previous samsung devices (and the Samsung Note 20 Ultra) but honestly, it feels great. Much eaiser to use one handed, feels good in the hand, unlocking with the fingerprint scanner on the back is really a better experience than Samsungs Underscreen fingerprint scanner.
Pixel 5 is an awesome phone. Glad I got it! (I would not say it is better than my Samsung Note 20 Ultra - Different and good in different ways than the Samsung is - if that makes sense)
Geekser said:
Got my Black Pixel 5 yesterday - went thru setup flawlessly, fingerprint works fine - setup quickly. No gap. Have not tried using Google Pay but will sometime next week.
I am coming from the Samsung Note 20 Ultra (keeping that phone and will ultimately use both depending on my mood) what strikes me most is - I can't remember how long it has been since I have used a phone as small as the Pixel 5. Don't get me wrong, I don't mean it is tiny - just a whole lot smaller than my previous samsung devices (and the Samsung Note 20 Ultra) but honestly, it feels great. Much eaiser to use one handed, feels good in the hand, unlocking with the fingerprint scanner on the back is really a better experience than Samsungs Underscreen fingerprint scanner.
Pixel 5 is an awesome phone. Glad I got it! (I would not say it is better than my Samsung Note 20 Ultra - Different and good in different ways than the Samsung is - if that makes sense)
Click to expand...
Click to collapse
I can't agree more regarding the size. Coming from an S20 Ultra, I can't imagine going back to a bigger screened phone again. This size and weight of the P5 are perfect.

[Fixed] Touchscreen and scrolling issue S20 FE 5G

Hello there (General Kenobi)
Just got my brand new Galaxy S20 FE 5G a few days ago but I'm experiencing the touch screen issue. My phone is up to date but I still have the problem. When I have to scroll, the screen doesn't respond at all or thinks it's a tap on the screen and it suddenly goes crazy.
It does only occur on the bottom part of the screen after I unlock my phone from a long period of non use.
I contacted Samsung and they told me to get it to a repair center. But I don't know if this will work and I'm a bit scared that getting it to the center would make things worse.
I saw that Samsung already rolled 3 updates out to fix this problem but I'm still not sure if it is a hardware or a software problem.
Did you guys face this issue? Do you think it is a hardware problem and I should repair it?
It is a good phone and after having left the Pixels because of hardware problem I'm annoyed
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
3mel said:
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
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About the famous multi-touch problem I have to admit that I tried to reproduce it but it only appeared when I was using 5 fingers (instead of 2 in the videos I saw)
I think you're right and I should get it repaired. And I'll see after that if the problem is still here I'll ask for a replacement. I will post an update as soon as I get it back
Thank you!
If you don't mind, could you let us know your phone's hardware revision number? An app called Phone Info *SAM* can show it. People would be interested to know if Samsung has made any hardware changes to the FE line.
Okay guys I'm sorry I couldn't reply before. I had to sent my phone for a repair THREE TIMES ! The first time they didn't do anything but damaged the back of my phone (replacing the screen and the battery) and the problem was still here. The second time they sent my phone back with the battery literally filled (the back of the phone was also damaged due to the battery that had filled).
I got my phone back on last Friday. Seems to be OK. They told me they couldn't reproduce the problem. They just repaired what they did wrong but didn't seem to do anything with the touchscreen.
The phone looks OK. After 1 day of use, the touchscreen seems to be OK but I would like to wait a bit before adding [FIXED] to the title of the topic
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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I'm sorry I couldn't tell you. I bought my phone around February and it has the problem. This is the 5G variant with Snapdragon 865. I didn't even know there was a 4G variant with Snapdragon (in France, it's either 4G/Exynos or 5G/Snapdragon).
The phone is great though and now my problem seems to be fixed I'm keeping my S20FE over the Pixel 5 even though I'm a Pixel fan.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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https://www.reddit.com/r/GalaxyS20FE/comments/ojz2bt
actually it looks like that's the only issue he didn't have.
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
Haha I don't feel concerned about the problems that he had because coming from a Pixel 5 some of the problems he had was worse on the P5 (reception, sound quality and the fact that the device can get warm)
whatnow1 said:
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
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tap the page and it'll open the thread, he uploaded a screenshot showing it's a snapdragon.

Question I need a new phone.

I want to buy a Motorola Edge 20 Pro but i want to ask anyone with a Edge 20 Pro could you please check if there is discoloration or tint issues in the display and sent me a picture I would really appreciate it. I am thinking of buying this phone but i held off because I wanted to know if the screen gets a green tint when viewed in darker apps like a dark mode of chrome or anything similar with a dark grey background. I have heard oled sceens tend to have this issue.
I myself used 2 phones with this issue they were the Poco F3 and the Pixel 6 and i both returned them for the green tint issues.
Bump
I noticed that last night actually. I was watching some videos and screen got really dark, and top of my screen was a bit brighter for some reason. I downloaded black picture, and put it on full screen, and then I dim the brightness down, and yeah, same result.
I would not recommend this phone to anyone. I have a touchscreen issues, entire UI is bugging, camera quality is awful. Fingerprint sensor is unresponsive at least 30% of the time.
DuCar said:
I noticed that last night actually. I was watching some videos and screen got really dark, and top of my screen was a bit brighter for some reason. I downloaded black picture, and put it on full screen, and then I dim the brightness down, and yeah, same result.
I would not recommend this phone to anyone. I have a touchscreen issues, entire UI is bugging, camera quality is awful. Fingerprint sensor is unresponsive at least 30% of the time.
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Weren't the touchscreen issues supposed to have been sorted via a software update earlier in the year? What problems are you having with the ui? The camera does seem to get a lot of complaints, your not on your own there.
Geekfest84 said:
Weren't the touchscreen issues supposed to have been sorted via a software update earlier in the year? What problems are you having with the ui? The camera does seem to get a lot of complaints, your not on your own there.
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Im still have issues of some double touches.
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol.
Im still have issues of some double touches.
DuCar said:
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol
Click to expand...
Click to collapse
DuCar said:
Im still have issues of some double touches.
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol.
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Click to collapse
Hopefully they'll issue further updates with some more improvements
Alright so i have been away for a little while, but now I’m back and i have to say that you’re right about the Motorola Edge 20 Pro I actually bought that phone because I thought let’s give it a chance how bad can it be? But boy was I wrong, because the phone had many problems. First of all. Lag issues, like everywhere. Second of all. Screen issues, black crush, green tint on the top of the phone and red tint on the bottom of the phone. Software was laggy and touchscreen was unresponsive. So I returned the phone and finally got a refund.
I've reached out to Lenovo support. They asked me for a lot of bug reports, which I have provided.
What I've noticed lately is a burst of touches that happens sometime. Like, I'm typing a message "what's up?' And phone would just glitch and act like i pressed 10 of letters "p", 'Whats's uppppppppppp" With all vibrations for every letter.
Also, double touch function on finger print sensor is not working like 70% of time. And just like a strawberry on a cake. Every time you reboot/turn off and on your phone, this function will disable itself for some reason.
I've have Sony xperia J, Sony M2, Sony XA, Motorola g6, Moto g6 play, Redmi Note 8 pro, and now Motorola edge 20 pro.
So far, this phone is the worst phone I've have ever had.
It's not worth this money nor your nerves to deal with all the issues this phone have.
I didn’t even need to contact Lenovo directly I just contacted the store told them my issues, but they ended up sending me a new phone (The same phone) even though i said I didn’t want it anymore. At first, I had some trouble returning the phone afterwards, I returned the phone to them which took 3 times to walk to the store and back because there was some sort of communication issues and that’s why they returned the phone to me even though i sended it and demanded a refund which they agreed upon eventually but then sended the phone back and yadadadadadadadadda. End of the story is that I eventually, headachely returned the phone and got my money back. Because the store was so nice and actually told me that i will get my money back which is better then contacting lenovo and going through the stupid hassle of trying to contact them and them saying that “they will help you and yadadadada” Because let’s be real the manufacturer just wants you to keep the phone lol.
Sorry for the unorganized post just woke up lol
I took this phone over Yettel carrier. So I will try anything before trying to return it. As it will be really difficult.... The phone must go to the official service center 3 times before they would be able to process a refund to me.
And I need phone so. Yeah, im stuck with this unresponsive, piece of glass and plastic.
Can’t you just use one of your other phones? As a back up (Unlike me who has them all with broken unresponsive screens) lol.
SpaceTech100 said:
Can’t you just use one of your other phones? As a back up (Unlike me who has them all with broken unresponsive screens) lol.
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I sold my Redmi Note 8 pro to get this junk. FML
Got my refund back, and i don’t know which phone to buy.
Sorry to hear all these bugs about the phone. Mine had a recurring rebooting problem. Sent to official Motorola repair (3rd party, Roadhound), but they can't replicate the problem. I made a video about it here:
Motorola Edge 20 Pro Rebooting Problem
Random reboot before and after Motorola Service checkup.
bit.ly
Finally returned to my JBHiFi store (AUS) and got a refund. Got a Zenfone 8 and never looked back.

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