Question Samsung not honoring $200 price match from Amazon due to shipping delay - Samsung Galaxy S21 Ultra

I contacted customer rep back when it was on sale on Feb 13th to make sure I could price match, they said yes and to order and contact them once the device ships. However, due to the snowstorm in Texas, the phone wasn't shipped until now and the promo is gone. I was stupid and didn't take a screenshot and now they refuse to honor the original reference ID. Does anyone have a screenshot of the S21 Ultra 5G phantom silver when it was still $200 off on Amazon?
Thank you.

Check slickdeals S21 deal thread, Im pretty sure I saw some members there sharing screenshot of BB/amazon deal. just search that thread.
Galaxy S21 5G Unlocked w/ Trade in of iPhone 12 or Galaxy Note 20/S20 from $100 after Trade In + Free S/H
Samsung offers Samsung Galaxy S21 5G Series Phones on sale below when you Trade-In Apple iPhone 12 Series Phones or Samsung Galaxy Note 20 or S20 Series Phones. Shipping is free. Samsung is also of ...
slickdeals.net

mokada89 said:
I contacted customer rep back when it was on sale on Feb 13th to make sure I could price match, they said yes and to order and contact them once the device ships. However, due to the snowstorm in Texas, the phone wasn't shipped until now and the promo is gone. I was stupid and didn't take a screenshot and now they refuse to honor the original reference ID. Does anyone have a screenshot of the S21 Ultra 5G phantom silver when it was still $200 off on Amazon?
Thank you.
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I posted a screenshot in Slickdeals thread. It was from Bestbuy btw
EDIT: Amazon has it at discounted price again

thanks everyone!

Related

past and current Note 7 users, Samsung is offering $450 "appreciation"

I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)
soraxd said:
I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)
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What country is offering such a discount? Not a word of it in Southern Europe and I owned both Not 7's
Ryland
soraxd said:
I'd also love to see a discussion started on the best deals, and ways to stack offers.
anyway, here's the deal Samsung is offering, if you owned a Note 7, and signed into a Samsung account on it, using your old email address you'll get a special "fan appreciation" offer.
(They will want you to trade in a phone still)
https://promos.samsungpromotions.com/note7loyalty/Mobile
another thing for Note 7 users, if you still have your Note 7, (as I do) you can still return your Note 7 for full price, plus a discount insensitive towards your next Samsung phone.
https://pages.samsung.com/us/note7/recall/index.jsp
(if anyone knows how this works with phones bought from 3rd party vendors like Clove or eBay, please share your experience)
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Duplicate thread.
Already a thread about this made days ago in the News and discussion forum....
what's the link to that other thread?
I clicked on that loyalty link, they didn't required my proof of purchase on note7. maybe they already have my info when I returned note7 on the recall. I bought my note7 on swappa. com kinda like eBay.
I just ordered att note8 for 573$ total with taxes and shipping included. I trade in my old freedompop iphone5 for 200 off. former note7 user get another 225 off.
If you used the same email on that link that you used when you bought and or returned your Note 7, they will already have your info. That being said, they are giving $425 and I did not see a place to return the Note 7 for the $425 although in another thread someone said if you call Samsung you can get them to allow you to return the Note 7 if you still have it.
Australia are thinking about honoring the discount. I called them the other day to ask and they rang back to confirm my details and said there would be an announcement soon. Hopefully they will finally give back to the Aussies who were burned (literally) by the Note7 debacle. But im not holding my breath if anything it will be a token effort.
Samsung is a friggin joke - the exchange and recall was a catastrophe in Germany (I had to wait until end of December to get my money back) and they offer 0 benefits for Note 7 owners. Nothing, nada.
I find this behaviour seriously terrible, not only did the consumers in the US get a goodie for their trouble with the Note 7 (we got NONE - yet I had to drive to the post office several times and had to take time off from work to get the damn thing picked up, twice).
I am not sure if I will buy a Note 8 again from this crappy company, not after many of us here got shafted without a any kind of appreciation or sorry from their side.
netnerd said:
what's the link to that other thread?
I clicked on that loyalty link, they didn't required my proof of purchase on note7. maybe they already have my info when I returned note7 on the recall. I bought my note7 on swappa. com kinda like eBay.
I just ordered att note8 for 573$ total with taxes and shipping included. I trade in my old freedompop iphone5 for 200 off. former note7 user get another 225 off.
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So this worked with an iPhone 5.
flintston314 said:
Samsung is a friggin joke - the exchange and recall was a catastrophe in Germany (I had to wait until end of December to get my money back) and they offer 0 benefits for Note 7 owners. Nothing, nada.
I find this behaviour seriously terrible, not only did the consumers in the US get a goodie for their trouble with the Note 7 (we got NONE - yet I had to drive to the post office several times and had to take time off from work to get the damn thing picked up, twice).
I am not sure if I will buy a Note 8 again from this crappy company, not after many of us here got shafted without a any kind of appreciation or sorry from their side.
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Same in the UK. Not many made it to Europe so I would have thought it would be a great way for cheap good will. But alas nothing.
Yeh, thats what I would have done, but Samsung values US customers a lot higher than European customers.
Well as I thought Samsung in Australia have only offered a token refund of $250 but only to people who purchased directly through Samsung. Aparently I dont qualify because I bought it from a carrier (Telstra) AND TELSTRA are completely ignoring their customers and are offering NOTHING to replace the handset when previously they were giving an inferior S7 for them. Im not happy at all with Telstra they are being SCUM about it.

UK CPW Extra £200 trade in issues

This is a fresh thread as this issue was getting lost in the UK thread.
CPW Offered £375 trade in but if you had a note 8, they offered an additional £200 trading making it £575 (Math good huh?!).
This made the largest note 9 512mb an affordable £524. An attractive proposition to many. Myself included. I certainly would NOT have upgraded to the note 9 from the note 8 based on the lower offer as there is little differentiator between the 2 phones. This was clearly the best deal available pre order.
However many note 9 buyers who have returned their note 8 are not receiving £575 only to be offered £375, or for those who took a screen shot of the extra £200 being offered £530.
Not sure what CPW are playing at but this is an issue where I'm sure trading standards might be interested and of course the media if this isn't resolved swiftly. In my mind this is a break in contract and loses the faith of CPW customers.
Stories here please.
bonerp said:
This is a fresh thread as this issue was getting lost in the UK thread.
CPW Offered £375 trade in but if you had a note 8, they offered an additional £200 trading making it £575 (Math good huh?!).
This made the largest note 9 512mb an affordable £524. An attractive proposition to many. Myself included. I certainly would NOT have upgraded to the note 9 from the note 8 based on the lower offer as there is little differentiator between the 2 phones. This was clearly the best deal available pre order.
However many note 9 buyers who have returned their note 8 are not receiving £575 only to be offered £375, or for those who took a screen shot of the extra £200 being offered £530.
Not sure what CPW are playing at but this is an issue where I'm sure trading standards might be interested and of course the media if this isn't resolved swiftly. In my mind this is a break in contract and loses the faith of CPW customers.
Stories here please.
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Just received £530 as predicted even though the trade in offered £375 plus £200. I have raised a complaint via the online email form. I was told that the screen shot I sent shows I was offered £375 and that my case will be raised with their Trade In team. I'll chase again today. Last phone I buy from the CPW group.
Managed to avoid this trouble but hoping my experience adds to the knowledge base:
I was quoted £575 total online trade in for my Note8. Bought the Note9 online, delivered to store and collected - no problems so far.
A few days later I received the pathetic jiffy bag to send the Note8 back in. Immediately got cold feet and made inquiries with CPW web chat and telephone contact center. Long story short was that to get the full £575 I had to post it back to them but a store manager may authorise the return through the store.
I went to store and followed the advice of the web chat team - ask for the trade in to be accepted in store. The store manager refused so I then said 'here, have this Note9 back as I want an immediate refund'. This was done in a few minutes and I walked away with my Note8 unmolested.
On Thursday 30th Aug I went to another CPW store and asked for a trade in against the 512gb Note9. They immediately offered £550 off the Note9 and would order one in. Received it next day and a happy outcome for me.
Hi - thanks for starting this thread as its useful to keep a track of issues with CPW!
I also pre-ordered with CPW and bought a sim free phone with them - i just spoke to their customer service team who told me that sim-free purchases are not eligible for the additional £200 trade in!! Has anyone experienced this too? Luckily i've screenshotted my trade in so will have to raise a formal complaint if they dont resolve but just wanted to make those on this forum aware that the customer service team arent quite sure of the facts.
On a separate note, have those that ordered sim-free got their wireless charger yet? I still havent got mine and they wont tell me if its been dispatched yet.
The customer service at CPW is awful and I wish i'd just bought through Samsung..... the only plus is that the phone is amazing (I just moved across from the iphone!) and wish i'd moved across sooner!
neildo said:
Managed to avoid this trouble but hoping my experience adds to the knowledge base:
I was quoted £575 total online trade in for my Note8. Bought the Note9 online, delivered to store and collected - no problems so far.
A few days later I received the pathetic jiffy bag to send the Note8 back in. Immediately got cold feet and made inquiries with CPW web chat and telephone contact center. Long story short was that to get the full £575 I had to post it back to them but a store manager may authorise the return through the store.
I went to store and followed the advice of the web chat team - ask for the trade in to be accepted in store. The store manager refused so I then said 'here, have this Note9 back as I want an immediate refund'. This was done in a few minutes and I walked away with my Note8 unmolested.
On Thursday 30th Aug I went to another CPW store and asked for a trade in against the 512gb Note9. They immediately offered £550 off the Note9 and would order one in. Received it next day and a happy outcome for me.
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krunalv said:
Hi - thanks for starting this thread as its useful to keep a track of issues with CPW!
I also pre-ordered with CPW and bought a sim free phone with them - i just spoke to their customer service team who told me that sim-free purchases are not eligible for the additional £200 trade in!! Has anyone experienced this too? Luckily i've screenshotted my trade in so will have to raise a formal complaint if they dont resolve but just wanted to make those on this forum aware that the customer service team arent quite sure of the facts.
On a separate note, have those that ordered sim-free got their wireless charger yet? I still havent got mine and they wont tell me if its been dispatched yet.
The customer service at CPW is awful and I wish i'd just bought through Samsung..... the only plus is that the phone is amazing (I just moved across from the iphone!) and wish i'd moved across sooner!
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I've been waiting 11days for my Samsung note 9 from Samsung so either way it's a pain to get the newest flagship either way you buy it lol
Sent from my ONEPLUS 5
krunalv said:
Hi - thanks for starting this thread as its useful to keep a track of issues with CPW!
I also pre-ordered with CPW and bought a sim free phone with them - i just spoke to their customer service team who told me that sim-free purchases are not eligible for the additional £200 trade in!! Has anyone experienced this too? Luckily i've screenshotted my trade in so will have to raise a formal complaint if they dont resolve but just wanted to make those on this forum aware that the customer service team arent quite sure of the facts.
On a separate note, have those that ordered sim-free got their wireless charger yet? I still havent got mine and they wont tell me if its been dispatched yet.
The customer service at CPW is awful and I wish i'd just bought through Samsung..... the only plus is that the phone is amazing (I just moved across from the iphone!) and wish i'd moved across sooner!
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I have a screen shot that shows Sim free were also offered with the £200 additional trade in. PM with your email address if you would like the screen shot.
Hi all. I went into my local CPW in Burton on Trent yesterday and traded in my Note 8 and received £550.00. I paid £349.00 for the outright purchase of the Note 9 and walked out with it within 30 mins. My Note 8 had to be tested and reset
jah said:
I have a screen shot that shows Sim free were also offered with the £200 additional trade in. PM with your email address if you would like the screen shot.
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me too. Idiots.
Both my online and in store Note9 purchases with £200 extra trade in were on sim free.
Sad to say that you can see why high street retail chains are closing down. CPW and others just can't operate a digital and bricks and mortar businesses as a unified business model. All very sad.
Now they've said whatever the trade in team offer (? what like £575 as advertised!) the social media team will bring it up to value offered, so long as the phone was working there shouldn't be a problem. However its now Tuesday and I logged this on Saturday (sent the phone 8 days earlier)....
JAH You are right about firms failing. I wonder how this crew ever stay afloat sometimes.
My problem with CPW was I ordered my N9 upgrade on the phone and was told I could get an extra £200 on top of the £250 for my S8+. I clarified several times that I could take it to the store for the trade-in. I then was told it was only available for online or in store upgrades and not on the phone! So after complaining and having my telephone call listened to it was agreed I could take it to the store for £450.
Today I go to the store to be told my S8+ has screen burn and they will knock £120 off!! So I decided I'll try taking it to Samsung for an in warranty repair of the screen before going back to CPW!!
12 days (10 working days) into my phone being received by CPW and not a sniff of payment yet. Their website says payment will be made in 3 days of receipt. Appreciating they may have an influx taking longer, 12 days is taking the p....
They been informed of my displeasure this morning.
Still advertising the £200 extra deal. Anyone wants to check the terms click here:
https://www.carphonewarehouse.com/mobiles/trade-in.html
Bought mine in store in Doncaster. Fab service and no hassle at all. Got full value plus the extra £200 for my S8+ and even got to keep it until the Note 9 arrived. Picked my new Note up at 9.15 on release day.
Service couldn't have been better. Top marks to Jenna and Nat who clearly knew what they were doing.
I'm still waiting to see what I get for my trade in. They received the phone last friday, so hopefully any time now they will send me the money. I have a screenshot/ chat exert from their guy that i'll send if it goes wrong.
I wonder how much money is wasted by CPW with dealing with customers to rectify problems and mistakes of their own making. Members here could run a better operation.
Lakota said:
Bought mine in store in Doncaster. Fab service and no hassle at all. Got full value plus the extra £200 for my S8+ and even got to keep it until the Note 9 arrived. Picked my new Note up at 9.15 on release day.
Service couldn't have been better. Top marks to Jenna and Nat who clearly knew what they were doing.
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the stores are better than online. Online is just the pits. Piss up in a brewery comes to mind...
Should have bought in store.
Hi guys,
I did a similar thing earlier this year with my other half's Galaxy S9. I traded in a Galaxy S7 and they were offering an additional £100 at the time. I received payment for the value of the S7 then a few days later the extra £100 was paid in separately. I traded in a Note 8 this time for the Note 9. I phoned them up and they said it was £350 so I said that I was offered £375 + £200, the lady put me on hold and then took my card details and said it will be done in separate transactions, £25 then £350 then the additional £200 after that. I've got a screenshot of the deal £375 and another one with the extra £200 with my order number so they can't argue otherwise.
Edit:
The lady said that they've had a few calls about this issue today and that it has been escalated so I think it's just a mistake or at least I hope it is.
Just my 2p worth;
I went into store and pre-ordered the Note 8, traded a Note 8 I paid £370 for and got the £575 knocked off the Note 9 straight away so I had £324 to pay towards. I got the Note 9 and the wireless charger delivered to my house on release day but I ended up selling the Note 9 on eBay as I didn't realize CPW didn't do the Dual sim version. Staff at the Trafford store were a complete shower of ****e though when I went in with a query about the sims. I used to work at carphone back when I was 17/18 (them were the days!) but the customer service now is absolutely shocking and customer support over the phone is even worse!
I would never purchase anything high value from CPW, in fact I cant see any good reason to purchase anything off them full stop, amazon ftw.
My mate purchased one online with CPW and has recently sent his Note 8 to the trade in center in Newark UK, it arrived yesterday and even though he had it reserved at £375 + £200 they have told him it is valued at £350 (the today price, not holding the price it was reserved at), after some arguing they have raised £25 to his bank (supposedly, if that ever shows up) and said that the £350 will be paid in a few days and the £200 additional will follow after "3/5 days" (he isn't holding out much hope, sounds like a cop out, but the phone calls are recorded supposedly they have made notes on the system). I will report back once all is paid.
No signs of the wireless charger on the online order btw, they told him this arrived 14 days after the phone to ensure the phone isn't returned (sounds like another CPW lie)
Good luck guys

Had anyone bought from eBay?

Just wondering if anyone has bought the S10 from eBay and who did you buy from?
Also which version did you buy?
I’ve never bought anything expensive as this from eBay and the discounted prices seem to scare me in regards legitimatcy.
Colmdave said:
Just wondering if anyone has bought the S10 from eBay and who did you buy from?
Also which version did you buy?
I’ve never bought anything expensive as this from eBay and the discounted prices seem to scare me in regards legitimatcy.
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It should concern you. I would suggest a lot of research of the seller, paying with a means that gives you some protection such as PayPal or credit card, the sellers return policy, and more than 1 persons good experience with the seller.
Just ask yourself this:
Is it worth buying the phone at a sketchy price that could possibly end up being a clone or scam one week before legitimate versions are available in stores?
Colmdave said:
Just wondering if anyone has bought the S10 from eBay and who did you buy from?
Also which version did you buy?
I’ve never bought anything expensive as this from eBay and the discounted prices seem to scare me in regards legitimatcy.
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Click to collapse
I've purchased a number of Galaxy devices from a Houston based seller, best pricing, fast delivery and great customer service.
https://www.ebay.com/itm/Samsung-Ga...hash=item34037670f4:m:mcQC07Hu_2UUAAqIB9bYrAg
varcor said:
I've purchased a number of Galaxy devices from a Houston based seller, best pricing, fast delivery and great customer service.
https://www.ebay.com/itm/Samsung-Ga...hash=item34037670f4:m:mcQC07Hu_2UUAAqIB9bYrAg
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Yep, well established Seller! I think they sold over 2,000 Note 9's....
That isn't a huge discounted price so I would feel better about that seller than one that's cutting a lot of dollars off the price. That's only 60 or 70 dollars off what Amazon sells it for with an included SD card.
Colmdave said:
Just wondering if anyone has bought the S10 from eBay and who did you buy from?
Also which version did you buy?
I’ve never bought anything expensive as this from eBay and the discounted prices seem to scare me in regards legitimatcy.
Click to expand...
Click to collapse
I purchased and already received my Galaxy S10e, SM-G970F/DS from the same seller mentioned. Included an SD card was likely a Latin American model or something because it booted up in Spanish. Otherwise, it's been fantastic and I've been using it since yesterday. Located in the US and running smoothly on Mint Mobile. Bought for just shy of $700
My concern is that these devices haven't even been released in the US yet and this seller is selling them for $100 less than the MSRP. Also, the fact they are supposedly an international model, yet are coming with a US power adapter? Lastly, this appears to be the phones everythingapplepro used on YouTube for his drop test and it broke quite easily, faster than most expected with cornings gorilla glass 6. Not saying these phones are not legitimate, but I have a bit of reservation on them being consistent with Samsung's released product due to the above concerns. If they are legitimate, fantastic deal at that rate.
iOSNick said:
My concern is that these devices haven't even been released in the US yet and this seller is selling them for $100 less than the MSRP. Also, the fact they are supposedly an international model, yet are coming with a US power adapter? Lastly, this appears to be the phones everythingapplepro used on YouTube for his drop test and it broke quite easily, faster than most expected with cornings gorilla glass 6. Not saying these phones are not legitimate, but I have a bit of reservation on them being consistent with Samsung's released product due to the above concerns. If they are legitimate, fantastic deal at that rate.
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I think this identical phone with a bundled SD card is only 60 or 70 bucks more on Amazon. Of course there won't be a warranty on the international version purchased in the US.
Tel864 said:
I think this identical phone with a bundled SD card is only 60 or 70 bucks more on Amazon. Of course there won't be a warranty on the international version purchased in the US.
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Yeah, I see that on Amazon. However, it is from a 3rd party seller which is consistent with these eBay phones being discussed, not officially sold by Amazon. I am keeping my official Samsung preorder to be sure. I'm a bit curious to see other drop/durability tests and other YouTube reviews once the official retail units ship out next week.
Also, something to note, the 128gb SD cards are also included with these eBay models we are discussing. Comes with an SD card in the box, clear case (which was rumored early on in the leaks) and a US wall charger.
succumbtothegreater said:
I purchased and already received my Galaxy S10e, SM-G970F/DS from the same seller mentioned. Included an SD card was likely a Latin American model or something because it booted up in Spanish. Otherwise, it's been fantastic and I've been using it since yesterday. Located in the US and running smoothly on Mint Mobile. Bought for just shy of $700
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Click to collapse
Ahh. I’m in Europe so ordering from America would become very expensive with import charges. Unfortunately. The Snapdragon variant looks so promising!!
Colmdave said:
Ahh. I’m in Europe so ordering from America would become very expensive with import charges. Unfortunately. The Snapdragon variant looks so promising!!
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Don't fall for the superficial benchmarks around, we still don't know why people avoid posting battery tests involving the SnapD, also it's permanently bootloader-locked and some updates never get to it.
Anyway don't buy from eBay, Samsung doesn't manage those sales, you get no pre-order bonus, your warranty might be forged and it definitely doesn't look legitimate when some unknown third-party seller puts their hands on pre released devices, selling them for about 10% less than the release price, delivering faster than Samsung itself.
The bonus buds alone are worth more than any eBay deal could save you, and if anything happens with an official pre-order you have legal power, stick to Samsung, Amazon or other officially recognised shops that respect the pre-order plans.
It's legit twisted420 bought his from that seller
fatboypup said:
It's legit twisted420 bought his from that seller
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LOL, unless farboypup is the seller.
If those phones end up being stolen units they'll just be nationally IMEI banned from every network, in any country they are reported as stolen.
Why all negativity... Buy the seller..
Like mentioned those bought from has like tousends of Positive Feedback...
Its like all youtubers who has the phone has a potentially stolen ones???
Comone. It sounds you all jellous of ones who got phones in hands few days before you do [emoji3][emoji3]
Skickat från min SM-G965F via Tapatalk
I have dealt with 'Never-MSRP' for the majority of my recent purchases; Samsung or not. I highly recommend them.
See my 'Device History':
S7 Edge (G935FD)
Note 8 256GB (N950N)
Mi A1 (MDG2)
Note 8 (N950FD)
Mi A2 (1M1804D2SG)
Note 9 (N960FD)
ALL Never-MSRP.
They have willingly accepted any and all returns with full refunds OR exchanges (provided the returns met their guidelines; which all my returns did).
I've had nothing but positive experience with them as well... If I buy on eBay I will buy from them before considering another seller
iPhone X
A_H_E said:
I have dealt with 'Never-MSRP' for the majority of my recent purchases; Samsung or not. I highly recommend them.
See my 'Device History':
S7 Edge (G935FD)
Note 8 256GB (N950N)
Mi A1 (MDG2)
Note 8 (N950FD)
Mi A2 (1M1804D2SG)
Note 9 (N960FD)
ALL Never-MSRP.
They have willingly accepted any and all returns with full refunds OR exchanges (provided the returns met their guidelines; which all my returns did).
Click to expand...
Click to collapse
I bought the Galaxy s6 and my current Huawei mate 20 pro from them. They are legit and awesome sellers of phones!!! My mate 20 pro was perfect, factory sealed and all. Very happy with the seller and more importantly my lovely phone which replaced the note 9 lol

Samsung Galaxy s21 pre-orders USA

Hello everyone. Haven't noticed a preorder thread for the samsung s21. I pre-ordered the s21 ultra black. Post what you ordered and any updates on shipping.
already got FedEx tracking but said expected ship date Jan 25, expected delivery Jan 27
Pre-ordered the S21 Ultra 256GB black - delivery date is 29 Jan. Would be nice if it arrived a little early
Ordered 512gb black. No shipping info yet. Email did state delivery on the 29th
Ordered Gslaxy S21 normal because I not like big phones and the same no updates only show expected delivery 29th January, Some people from Germany start reporting the order status change from pre order to in proces
I preordered the Ultra and it is currently marked for delivery on 1/27 - I also ordered the Case with SPen and it is currently marked as shipped with a tracking number - delivery date is 1/21 (this Thursday)
What is unusual is, when I look at Shipment Details for the Case it gives it's weight as 13 pounds, much more than a case would weigh - but it could be the weight of a package that has the case, the S21 Ultra, the Buds Pro, and the box that holds them all....at least that is what I am hoping.... I guess I will find out Thursday....
Geekser said:
I preordered the Ultra and it is currently marked for delivery on 1/27 - I also ordered the Case with SPen and it is currently marked as shipped with a tracking number - delivery date is 1/21 (this Thursday)
What is unusual is, when I look at Shipment Details for the Case it gives it's weight as 13 pounds, much more than a case would weigh - but it could be the weight of a package that has the case, the S21 Ultra, the Buds Pro, and the box that holds them all....at least that is what I am hoping.... I guess I will find out Thursday....
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Good luck to you. I'm still waiting for that email!
my shipment shows 19 LB.
netnerd said:
my shipment shows 19 LB.
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Well, that kind of blows my theory - no way it would way that much. I will still hope it comes early -but it probably will be as they said originally - I am really looking forward to getting it.
I ordered brown ultra unlocked and it says ship date is February 16th. I guess I should’ve ordered black cuz almost 30 days is a long time to wait.
jayr04 said:
I ordered brown ultra unlocked and it says ship date is February 16th. I guess I should’ve ordered black cuz almost 30 days is a long time to wait.
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Hopefully that is a error. I don't think there will be a shortage unless it's because of the color
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Darn
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Click to collapse
Sounds exactly like what samsung has done in the past
NYPDream said:
Sounds exactly like what samsung has done in the past
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Same thing happened with my custom hinge color fold2. It came earlier than expected but later than none custom hinge colors.
Preordered the Violet and the buds: can no longer cancel and says in process.
netnerd said:
that is no error.
only blank and white ship next week.
those other 3 color take 4 weeks to ship.
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Not true: my Violet order is in process ( can’t cancel) and will be delivered no later than 1/27 which is 2 weeks from date of order.
I had ordered the S21 ultra 512gb Black, with the active 2 44mm watch, trading in my s20 ultra, ship date is 27th!
Trading in an old Exynos Galaxy S8+ to T-Mobile for a 128GB S21 Ultra in black. $400 is great, but not when you consider that Samsung gives $250 for the same phone and another $200 ($250 with a promo code) in credit for accessories. So I left $100 on the table in exchange for financing that doesn't require another credit check.
The Samsung deal is better, but only when you actually use all the credit. The only accessory I would want is the Galaxy Buds Pro, which I can likely find dirt cheap in a month or two. I've got loads of wireless chargers, USB C bricks, etc. so it does me no good. The Samsung deal is absurd for those looking to upgrade or get into the ecosystem.
This'll be my secondary phone for my business, I stepped away from Android a few months ago and am very happy to be on an iPhone, but since I could use a second phone for my business and I don't want to pay for YouTube Premium (Vanced ftw) - I'll rock the S21 Ultra for a while. Lovely to see you folks and hope to share some fun themes, mods, and goodies for the S21U!
Preordered the S21+ Phantom Black through AT&T. No shipping info yet, but order scheduled for delivery by 1/29.

Question [Advice] Samsung Tab S8 Ultra

Hello all
I pre-ordered the S22 Ultra and Tab S8 Ultra. Now that I've got them I find the S8 Ultra to be too big. I wanted to exchange it for the S8+ but the Samsung shop staff are beyond useless. Apparently, they cannot simply exchange it. I have to return BOTH devices and order again.
The thing is, I had a discount code, traded-in a couple of devices and got a discount for buying both devices. I am more than happy to keep 2 devices. All I want is to exchange one and Samsung are not really providing a half-decent customer support which is really disappointing.
I ordered the S8 Ultra with 12GB RAM and 256GB storage.
I opened the box and saw the size and decided that it was too big. Apart from that the tablet itself is still in its original wrapping. I considered selling it to cex .co .uk and they're offering less than half the price which is not an option for a brand new device.
Any advice on what I can do to get Samsung to assist or a viable alternative option?
Sell your Tab S8 Ultra directly to someone else on Swappa or Ebay (or your local equivalent). Use that money to buy a S8+. Easy.
@thecrater I see you're in London?
Why not take it, with all the delivery paperwork, to one of the Samsung Experience Stores in London and see if you can work something out with the in store Manager?
I would be interested in perhaps buying it from you, but only if it has 5G (I'm in London as well...so can meet face to face), but you're better trying to store first.
@pinsb
I am in London. It is the 5G model.
My experience with the Samsung Experience Store, at least the one that was in Wembley is not great when it comes to online orders.
If you're interested it, dm me
Here in sweden you can try device up to 60 days and If you do not want to keep it you can return it. But the device must be in new condition.
Samsung Experience Stores are not part of the official Samsung brand... They are run by a 3rd Party...
You could try Oxford Street though...
CEX prices are naturally not going to be that high... Mostly because they need to make a profit somwehere.
Seriously keep the Ultra (S8) itll grow on you...!

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