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Is your Note 4 warmer then typical

Those of you that have your hands on the note 4 already. Does it seam to get pretty warm while using it? The back side to me felt a lot warmer then I would expect from a portable device. I have to be honest I am used to having a hard case on my note 3 so maybe this is normal.
Thanks for your input
Linux Larry

LinuxLarry said:
Those of you that have your hands on the note 4 already. Does it seam to get pretty warm while using it? The back side to me felt a lot warmer then I would expect from a portable device. I have to be honest I am used to having a hard case on my note 3 so maybe this is normal.
Thanks for your input
Linux Larry
Click to expand...
Click to collapse
I haven't noticed it myself but it is not unnatural that a device gets a bit warm with extended usage. Downloading, streaming, gaming etc will somewhat stress the device. Especially the more you're doing at one time. Happened to my Nexus 5 all the time.

LinuxLarry said:
Those of you that have your hands on the note 4 already. Does it seam to get pretty warm while using it? The back side to me felt a lot warmer then I would expect from a portable device. I have to be honest I am used to having a hard case on my note 3 so maybe this is normal.
Thanks for your input
Linux Larry
Click to expand...
Click to collapse
and, since you are in Florida, its still summer there I assume, so its bound to be warmer than it might be here in the beautiful midwest
plus, getting a new phone warm is gonna happen, since you probably havent put it down for more than 10 minutes so far

devynbf said:
I haven't noticed it myself but it is not unnatural that a device gets a bit warm with extended usage. Downloading, streaming, gaming etc will somewhat stress the device. Especially the more you're doing at one time. Happened to my Nexus 5 all the time.
Click to expand...
Click to collapse
Thanks. It did take about 20-25 minutes of solid usage before it started to warm up. I do not typically keep the phone on that long but of course i had to configure everything over again so it had longer then average use on it.

Just got mine today and it got a little hot when I applied the OTA update! I'm going to watch it!

Mine got pretty warm after rooting and working it to apply all of my root apps. But it's not hot enough to worry about.

Let the phone settle in. You want a hot phone. Record 4k video for 2 min.
NOTE 4

It definitely gets warmer than my m8 did. Nothing alarming though.

Mine run very cool under heavy usage and i play lots of graphic intensive Games one of those games being Solforge which use to get the Note 3 very warm...but note i got Power Saving restrict cpu performance on which I think drops cpu to about 1.3Ghz each

Mine is far cooler than my note3 and note2. Very heavy use and its rooted , never warm to the touch

Lord_Kaizer said:
Mine run very cool under heavy usage and i play lots of graphic intensive Games one of those games being Solforge which use to get the Note 3 very warm...but note i got Power Saving restrict cpu performance on which I think drops cpu to about 1.3Ghz each
Click to expand...
Click to collapse
Where did u get that setting from
NOTE 4

Bad performance and other good/bad things (P10 Plus)

I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
These are really just my opinions, and you are free to disagree. Even I might change my mind if there are really good reasons to!
I might as well add that paid about $860 (in Norway) for my P10 Plus while Galaxy S8+ costs "slightly more" (about $1,000). I just feel like I got so little in return for the price I paid.
I have to decide by tomorrow anyway whether to keep this device or return it, and I am currently leaning towards returning it.
Thanks for any tips, advices, opinions, etc.
Good things:
Responsive fingerprint reader on the front side, unlocks screen pretty much instantly.
Has a nice shape (like an iPhone 7). No annoying sharp edges except at the bottom holes for connectors, where I support the device with my pinky finger.
Lots of camera settings.
My device luckily has UFS 2.1.
Pretty good WiFi speed (measured more than 200 Mbps during internet speed test).
The DAC's quality is okay (not very good). A little bit of noise when using my sensitive in-ear headphones, but it's very bearable. This is only a "good" point because it's an upgrade from my old phone.
Bad things:
I already found some sluggish menus on day one.
Somewhat bad performance when taking photos and shooting videos, even playing back videos I captured is somewhat choppy.
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
The swiping on the fingerprint reader is a bit of a hit and miss because it might register a tap which means "back" (or exit).
Photos taken and saved as JPEG look bad. RAW images look quite a bit better but it takes seconds to save each image.
My GFXBench result is pretty bad compared to other devices.
Nitpicking:
The edge of the screen protector is so annoying I want to take it off. Note: If you do it, you might want to apply oleophobic coating.
I wish the fingerprint sensor indentation was a bit less deep, because it makes the swiping motion feel less comfortable. The screen protector is probably most of the reason though.
I was never able to transfer app data (only apps themselves) from my old device using any method suggested by Huawei. The thing that did work was a backup/restore using adb.
USB 2 is pretty slow after getting used to USB 3.
The device sometimes thinks that I am using a knuckle gesture when I am using the tip of my finger.

sometimes very laggy also. And some apps not compatible with the camera.

Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..

nougn said:
Turns out that I am stuck with this device due to the shop's no-return policy on phones. I might as well begin training my mind to like the device. Won't feel guilty about rooting and trying custom ROMs now either.
@patriotzhou I think after a couple days, I am noticing the stuttering less for some reason..
Click to expand...
Click to collapse
Camera send not so good to me, maybe I don't know how to use it

nougn said:
I have been using P10 Plus (6/128 GB) for a day, and I am trying really hard to like it. I haven't found all the good/bad points yet but the list of bad things is already kind of outweighing the list of good things. Were my expectations really just too high?
Bad things:
The device gets pretty hot during "normal" (in my opinion light) use, and really hot while charging and during "heavy" (in my opinion normal) use.
Seems like the battery drains more quickly than I expected as well (larger battery does not make it much or any better than P10) so that I still need to bring an extra battery with me if I intend to use mobile data and GPS.
Click to expand...
Click to collapse
Pretty much this phone is unusable due these 2 things, battery life is poor as AF, and from my perspective, Huawei messed up EMUI 5.1 really hard.
Probably an update would fix it, but we don't have ETA yet.
I will return back the P10 Plus because I think is not worth it, and I will buy a Mate 9 Pro that is virtually the same device, but battery life is so much better.

@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device

Craphead said:
@nougn Which firmware are you on? In terms of battery life the phone may not be the best, but from my experience its also not bad either. 6 hours DOT should be possible unless you are a heavy gamer. However what you said about the device getting hot that does sound like it may have faulty hardware, I'd be careful with that. You should grab an app monitoring CPU and battery temperatures. If you come to the conclusion that the device is getting warmer than it should I'd contact Huawei on the matter. What I find most bizarre is that you say the performance is laggy at times, I never experienced even just the slightest lag no matter what I do, it is smooth as silk in every situation. Maybe another indication for faulty hardware.......? On a side note: the price you paid seems really high, a lot of commercial seller on ebay offer it for a lot less than that... but anyhow if you really wanted to get rid of the device you could always sell it on ebay or something, no? So you're never actually "stuck" with a device
Click to expand...
Click to collapse
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.

Galaxo60 said:
when my previous phone was around 18°C on stand by and 25°C in normal usage.
Click to expand...
Click to collapse
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it

Craphead said:
One has to keep in mind though that temperatures like that are impossible to reach in summer (unless its a very cold summer), the device can never be cooler than the air surrounding it
Click to expand...
Click to collapse
Well, I'm talking about my room, which has air conditioning, and I just bought the P10 Plus and today I returned it back.
Problem solved, I got my money back, and I'm trying to see which phone to get, but pretty much I don' t like what I see in the market now.

Galaxo60 said:
This device always works in high temperatures, and is really easy for it to get hot. Use the camera more than 3 minutes and it will start to feel uncomfortable on hand.
I had the same experience, poor battery life and device most of the time hot. I checked the temperatures and is around 30°C on stand by, and after some minutes of WhatsApp and news, it was reaching 40°C, which is not normal at all, when my previous phone was around 18°C on stand by and 25°C in normal usage.
I'm used to stick with cold devices and is one of the first things I noticed when I used this device, and is a pretty common problem among many users. Most of the people would say that is only "warm", but I had the Mate 9 as well, with the same specs, and trust me, it was an ice cube the whole time.
Click to expand...
Click to collapse
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk

Bromsoket said:
The standby drain is crazy and as you said the phone gets really hot when using the camera more than a few minutes.
Also one more problem is when the phone reach certain temperature the wide aperture effect in the gallery will stop working..
It's a pity since I like this phone in many ways and the camera is great.
But if Huawei don't fix it (very) soon i may be "forced" to sell it and get another one..
Almost regret that I sold my old Mate 8..
Sent from my VKY-L29 using Tapatalk
Click to expand...
Click to collapse
Today I returned my P10 Plus, for me there's no excuse to pay so much for a phone that has basic problems.
I will see if I get a Mate 9 Pro or any other phone, but I'm kind of picky when getting a new device.

Craphead said:
...
Click to expand...
Click to collapse
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.

nougn said:
Thank you for your advices! The current version is VKY-L29C432B150 (latest).
Sorry for the late response. I have been traveling for the past few days.
I decided to bring this phone with me on vacation to Japan where it is currently very humid and it feels like 33+ degrees C (91+ degrees F) in the sun. Trying to use mobile data, GPS and Google Maps is not exactly pleasant for my hand. The worst part is trying to take some photos because the device's temperature gets uncomfortably high for my hand. Will try to measure the temperatures next time I go out!
I am also really glad that I brought an extra battery, although the output of the extra battery (per port) is just enough (2.4A) to keep the device's battery percentage stable while using mobile data and GPS (goes up when idle).
I also guessed hardware defect, but it now seems like I am not the only one with problems. I really hope that Huawei can fix some things in the software, including the heat issue.
Click to expand...
Click to collapse
You should post your experiences in the battery thread, so it could have more visibility and people can start to acknowledge this, would be really nice from you to do it.
:good:

Different screens
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...

ludensen said:
The P10 plus has a IPS LCD screen
The Mate 9 pro has a AMO-LED screen
maybe that adds to the difference in SOT for the two Huawei devices...
Click to expand...
Click to collapse
I'm sorry, but there is no way that the screen technology is the decisive factor between 3 and 6 hours SOT.

ludensen said:
adds to the difference
Click to expand...
Click to collapse
Galaxo60 said:
decisive factor
Click to expand...
Click to collapse
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!

ludensen said:
That's how you choose to read my post - but not what I wrote, IMHO
My point is to raise awareness about the different screen technologies, because I've seen more than one comparison where the two devices are said to use the same screen (probably because of same size and res.), but that is plain WRONG!
Click to expand...
Click to collapse
I understand your point, but still having AMOLED display means nothing in 2017. You can see the HTC U11 with LCD and has pretty goddamn battery life. You can have the normal Mate 9 with IPS and also has a really nice battery life. Right now screen technologies are really mature and it doesn't influence much (or at all) what kind is on a phone.

@Galaxo60
Point taken

Came from S8, I used it for a couple of months and now Im using P10 Plus.
Im more than happy now with P10+.

I have had my P10 Plus for about 2 months now and I can tell you I get around 5 hours of SOT with 1-2 of gaming. The battery stays at 100% for about 15 minutes regardless what I do and then begins to drop. Somehow form 70% downwards it starts to really slow its discharge rate. You might worry about this but the honest truth is that I can make it at the end of each day (around midnight) with around 15-20% battery left. For me this is more than enough as I recharge my phone every night.
I would suggest you stop worrying about your phone dying on you and just start using it. Also use Phone Manager once a day and you'll be good to go.
Hope it helps.

Heat

I own Moto z, and this phone get pretty warm when browsing in chrome maybe 10 minutes.
It really unpleasant to hold.
My previous phone was Moto G5 plus, and I didn't have that problem with G5.
How about x4?
Thanks

knjigo said:
I own Moto z, and this phone get pretty warm when browsing in chrome maybe 10 minutes.
It really unpleasant to hold.
My previous phone was Moto G5 plus, and I didn't have that problem with G5.
How about x4?
Thanks
Click to expand...
Click to collapse
Never had these problems. It's always cold

No heating issue unless I use the phone with full brightness under direct sunlight
With normal usage (browsing and playing games), the phone never overheats.

Ok, thanks guys

valeriopastore20 said:
Never had these problems. It's always cold
Click to expand...
Click to collapse
Siddhesh K said:
No heating issue unless I use the phone with full brightness under direct sunlight
With normal usage (browsing and playing games), the phone never overheats.
Click to expand...
Click to collapse
Yup yup, never had overheating problems. Granted there aren't any games on my phone nor do I ever go higher than half brightness but even while doing browsing and such while it's charging it never gets more than what I'd guess room temp.

thetolsonator said:
Yup yup, never had overheating problems. Granted there aren't any games on my phone nor do I ever go higher than half brightness but even while doing browsing and such while it's charging it never gets more than what I'd guess room temp.
Click to expand...
Click to collapse
In northern hemisphere the first summer for this phone is starting. we will see about overheating in June.

No overheating here too. I'm using a Spigen TPU cover so it should be getting even warmer than in other situations but it doesen't. The highest I've seen is 27°C with the internal probe which means barely hotter than skin surface outside. Also it cools down really rapidly even with the case on.

Question Has heating issue of this phone been fixed?

I'm considering whether to buy this phone because how compact and elegant it is.
Thing is the heating issue I've heard of is holding me back. I've heard that the heating issue of Zenfone 8 has been fixed over the last 2 updates but I'm not quite sure about it. Can anyone confirm this? Does intense use (such as 4k video shooting or gaming) make it very hot?
And I wonder, in case it has been fixed, is the Snapdragon 888 CPU performance still the same? I'm worrying that Asus might have lower the CPU frequency or such so that the CPU generates less heat...

Hey,
Intense gaming and 4k video recording will still make the phone hot. After several minutes of 4k recording camera app will close because of overheating.

assasss said:
Hey,
Intense gaming and 4k video recording will still make the phone hot. After several minutes of 4k recording camera app will close because of overheating.
Click to expand...
Click to collapse
What? Maybe in Marrakesch that's true. I just did 5min 8k recording to check that nonsense statement. The phone got warm under the camera. Did not close nor did it give any warning.
Are there any phones that do not get hot during intense gaming??
I am using the provided case and the warmth is there but nothing untouchable nor risky.
I assume it depends where you live. In very hot countries you may get the warning that's it's getting hot.

@Kemez
In Munich, Germany which is not a "hot" country.
Nonsense? Not sure why you have that attitude but there are multiple threads on Zentalk forums about this issue.
Example 1: https://zentalk.asus.com/en/discussion/51884/shut-down-camera-overheating#latest
Example 2: https://zentalk.asus.com/en/discussion/49295/heating-issues-asus-zenfone-8#latest
Which says: "I am barely able to record 6 minutes of 4k 60 fps before the camera app shuts down. And mind you, this happens at an ambient temperature of about 29 °C, not 35. "
There is probably more but I didn't want to waste more time into it
I own and like the phone but the thermals are not the best and I just have said objectively what is the situation right now. Many other phones with the SD888 chipset are suffering from the same issues

assasss said:
@Kemez
In Munich, Germany which is not a "hot" country.
Nonsense? Not sure why you have that attitude but there are multiple threads on Zentalk forums about this issue.
Example 1: https://zentalk.asus.com/en/discussion/51884/shut-down-camera-overheating#latest
Example 2: https://zentalk.asus.com/en/discussion/49295/heating-issues-asus-zenfone-8#latest
Which says: "I am barely able to record 6 minutes of 4k 60 fps before the camera app shuts down. And mind you, this happens at an ambient temperature of about 29 °C, not 35. "
There is probably more but I didn't want to waste more time into it
I own and like the phone but the thermals are not the best and I just have said objectively what is the situation right now. Many other phones with the SD888 chipset are suffering from the same issues
Click to expand...
Click to collapse
So you live in the same climate as I do. My phone gave me a warning on recording once, when in direct sunlight at around 34C. It has been after around 15min of recording and cooling it in shade or water instantly allowed me to record more.
You say that the camera closes after few minutes of recording. So this happens to you often? Not in a forum - how many times did you have it?
I own flagship phones (LG, Huawei, Asus) since many years and they all get warm under some conditions. Never had any issues because of that.

Kemez said:
So you live in the same climate as I do. My phone gave me a warning on recording once, when in direct sunlight at around 34C. It has been after around 15min of recording and cooling it in shade or water instantly allowed me to record more.
You say that the camera closes after few minutes of recording. So this happens to you often? Not in a forum - how many times did you have it?
I own flagship phones (LG, Huawei, Asus) since many years and they all get warm under some conditions. Never had any issues because of that.
Click to expand...
Click to collapse
So it happened to me 3 times and I switched the video recording to FHD 60fps after that.
As I said, I really like the phone, for my usage it is really good and I am sacrificing the thermals for the small form factor and performance. I anyway rarely record videos in general, so I am not at a loss.
For comparison on my previous pixel 3 during summer when the phone is in the car under direct sunlight and android auto is connected I would get the "phone is getting hot" once or twice a year. With the Zenfone 8 it never happened and it even almost doesn't get hot at all under the same circumstances, probably due to a more powerful SoC. But it does get pretty warm during gaming, I think without a case it would be impossible to hold the phone

Hello,
any news on this topic?
I found out that Asus released several firmwares since August:
Zenfone 8｜Smartphone｜ASUS Italia
A new compact powerful choice: Flagship 5G processor · 120Hz AMOLED display · 4000mAh battery · Pro-grade dual rear and front camera · IP68 water resistant
www.asus.com
Thanks!

beta_serpico said:
Hello,
any news on this topic?
I found out that Asus released several firmwares since August:
Zenfone 8｜Smartphone｜ASUS Italia
A new compact powerful choice: Flagship 5G processor · 120Hz AMOLED display · 4000mAh battery · Pro-grade dual rear and front camera · IP68 water resistant
www.asus.com
Thanks!
Click to expand...
Click to collapse
I have the phone since August 28. Had heating issues until the update on September 3rd. Never since then.

Blumi511 said:
I have the phone since August 28. Had heating issues until the update on September 3rd. Never since then.
Click to expand...
Click to collapse
Thanks @Blumi511!!!

Think carefully about buying this phone. I had a problem with a dying phone and it just came back om repair yesterday. It works, but the ASUS support leaves a lot to be desired. It heats up similarly like before, but what is disturbing only in one place - next to the camera. Previously, heat was distributed over the entire surface of device. Next thing, on sides of the back, you can see that the phone was opened. Previously the color at the edges was uniformly black, now the edges are kind of transparent and there are dust spots underneath them. Premium phone ... please ... my phone is not looking good anymore just because the manufacturer made a mistake at the production stage and it had to be repaired .... and something that annoyed me, when I was looking at the phone, I noticed that a few small particles of dust had fallen under the glass with the cameras. They are not too big to create problems with the pictures, but they are there and you can see them. I am slightly disappointed that the phone returned from an authorized service with something like that.

I have the phone about two months now, normal heat during random bit heavy tasks.
It heats a bit while playing PUBG in highest graphic setting but nothing crazy, you can play full hour with slight heat, I point fan to my phone and hands all ok.
After installing LinageOS I keep battery saver on all the time and phone doesn't heat and battery last all day long, got about 8 hours of display time (but didn't play any game all casual apps/shopping reading and music, some YouTube).
Seems like the 888 chip got more power than needed, I wish Asus make same compact phone with Dimensity or 7xx chips, that would more suits the type of people uses this phone, I think.

Question Panel Gap between Screen and Frame on a brand new S21 Ultra

Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks

I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.

adamlee2012 said:
Mine has gaps the same on the top on both corners. I think it's normal, it's to protect from impact, more likely to crack the glass if frame and glass are touching.
Click to expand...
Click to collapse
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
enigmaamit said:
I'm able to slide a paper in between the front and back glass and the frame too. I guess it's by design...? Never really noticed it in all these months till you pointed it out and frankly, even after seeing it now, it doesn't bother me. I guess some clearance is required between the brittle glass and the metal frame to prevent stress fractures of the glass when the frame deforms under stress, like @adamlee2012 said in his post.
Click to expand...
Click to collapse
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?

salvator101 said:
Thank you for your reply.
That is true however I'm concerned regarding the water resistance?
I tried submerging my phone in a bucket of water for 10mins, other than the microphone which eventually started working after it dried out. Everything else seemed fine
But if this Is normal why is that other device may or may not have it?
That is true but shouldn't it be uniform then, why is that some parts have a wider gap than the others and if so isn't that a manufacturing defect after all?
Do you suggest to keep or return this device?
Click to expand...
Click to collapse
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.

enigmaamit said:
I'm not sure if this will be accepted by Samsung as a valid reason for replacement. But if you're unhappy, by all means try to get a replacement or refund. It's your money, and you should be fully satisfied with what you bought with it, especially for this kind of asking price.
If the gap is giving you sleepless nights, better to get it replaced, or refund to get another phone. If I were you, I'd leave it alone. But it's your decision.
Click to expand...
Click to collapse
Well I purchased it off Amazon and I can return it for a refund, however the problem is due to the semi conductor chip shortage, there are no phones in stock, I had to wait for 2 months to get this device, now if I return it I don't know when the next one will come.
Also I am concerned that what if the replacement phone has wider gaps, I mean if this is normal and every device has it then it makes no sense to return it, am I right?
On a side note I found this statement from samsung

salvator101 said:
Hi Guys,
I just purchased a brand new Galaxy S21 Ultra,
I am loving the phone, however I have noticed a gap between the screen and Body of the phone and I can slide a piece of paper through it.
(Pictures attached below)
I am deeply disappointed with this, is this normal?
I previously had the s7 and s9 and both had similar manufacturing flaws, it **bleep** to see that Samsung Quality control has still not changed over the years.
Is this a problem? Shall this affect the water resistance of the phone or is this normal?
Please help and give your feedbacks
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Welcome to 4 years ago.

There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on

babyboy3265 said:
There is an app here in the s21U forum that checks the waterproofness of the device by asking you to press the screen hard so the app can check the internal pressure sensors.
It is made with the purpose of checking if the phones seals have worn out.
If yours is fine then you should probably just wear a case on the phone and move on
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Click to collapse
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though

I don't have this gap on my S21U Silver.
Everything is like molded and glued together

salvator101 said:
I did use the app, it uses the barometer to gauge if the water seal is broken or not.
However I do not know how accurate it is.
My phone passed the test though
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Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?

Nat.smith26 said:
I don't have this gap on my S21U Silver.
Everything is like molded and glued together
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Click to collapse
Are you certain there is no gap at all on any of the sides?
babyboy3265 said:
Well you already submerged the phone into water for 10 mins and all was fine so I see no reason to worry. The test must be accurate.
Honestly, given how tough it is to get a phone like that today, best case is to just put a cover on it and forget about the gap.
Unless you wanna try and go to the seller and ask for a new pone and see what they have to say. Soon new, or not...?
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Click to collapse
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused

salvator101 said:
Are you certain there is no gap at all on any of the sides?
That is true.
I purchased it from Amazon and I gave only return it for a refund as they do not have any stock for a replacement, I waited for this phone itself for 1 month or so.
Also the phone is heating a lot and the battery life sucks. I have the Exynos variant. The ideal temperature is 35-38*C with some camera usage it goes up to 45 *C. Don't know if that's normal or what
My battery is showing learning usage pattern and it's on day 3.
So I'm really confused
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If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.

babyboy3265 said:
If you can get a refund for it then that's not bad. Don't know where you live but it might be best to consider buying it locally if it exists in any shop near you.
I also got the exynos. The heating was present at 1st but eventually it stopped. After the usage was calibrated. And on the latest update with plenty of bloatware removed as per Ketan Rom.
Cemera heating up a bit is normal. If it really overheats and it starts being unresponsive that's a problem. Also if you are recording a video in hot weather that's a guaranteed HOT phone. It's happening for everyone and it is normal.
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Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?

salvator101 said:
Hey thanks for the swift reply.
I live in India, the only feasible and best way to purchase it is via Amazon as they have a return period of 7 days if I purchase it from Samsung or any other local shop, there return period is max 24 hours which sucks.
I love the phone, love everything about it and especially now with the new iPhone out, I can still say that this crushes it, there is no other viable contender for it out there.
I can get it refunded and wait for the next bunch of stock, perhaps that might take another 10-15 days or a month due to the semi conductor shortage issue otherwise I can just keep this phone and use it however it pisses me off that inspire of paying 1200$ for it. There are such manufacturing flaw.
Also I forgot to ask and You didn't mention, does your phone have similar gaps where you can slide a piece of paper with ease?
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Click to collapse
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.

Lolz

babyboy3265 said:
It is an annoying situation indeed... Mine doesn't have the gaps, no. It is the silver exynos 256gb.
I'd say this is a rare issue and getting another phone would 99.9% be gapless... 24h is enough to test it throughly as well, so... Definitely consider it.
It also beats the new iPhone and that's a fact.
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Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half

salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you

salvator101 said:
Yeah that truly sucks.
My phone just finished the battery learning usage calibrating and I'm getting around 5.5hrs of SOT which is horrible compared to what others are getting and all the reviews out there.
I'm using adaptive 120hz refresh, wifi and 4g on, light surfing usage + Bluetooth on and always connected to the watch + WQHD enabled
Is this battery life normal? how much of SOT are you getting?
I was shocked to see that some people got 8-10 hrs of SOT while I only get the half
Click to expand...
Click to collapse
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.

enigmaamit said:
I'm getting around 6 hours of SOT with one and a half days of mixed usage. All features of the phone enabled. I'm happy with it.
There are users on XDA who've reported 8-10 hours of SOT but I've never been able to achieve that routinely. I have managed to reach 8hrs of SOT a couple of times, but I had to disable 4G, use only wifi, disable background sync, not use my Galaxy Watch, not open any app that used camera, stay in dark mode with low screen brightness, automatic brightness disabled etc etc to achieve that.
I didn't like the experience so decided to use the phone to it's fullest capability and forget about SOT as long as I got through to my bedtime.
I used to feel envious of these people initially, wondering why my phone didn't get insane SOT but after a few months of using this phone, I just don't care anymore, as I get to the end of my typical day with half the battery remaining.
Everyone has a different usage pattern, so battery life can vary wildly. If you're unhappy, you can try to disable some features, try debloating etc to try to improve it and see how it goes for you
Click to expand...
Click to collapse
babyboy3265 said:
100% what the above comment said.
I also can get about 6h sot with everything enabled including AOD. I spare nothing and 5-6h SOT is more than enough.
It easily lasts a day and that does it for me.
All the people showing how they got 8h+ SOT are basically using the phone at a very limited capacity. Lowering everything to show others how much SOT u got, is similar to cheating in a game. It's not realistic.
Your s21u is better than anything else u even had n the past. it is okay that the SOT is less than some other phones, they don't have what ur phone has.
So enjoy and don't overthink it.
Click to expand...
Click to collapse
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?

salvator101 said:
I get 5.5hrs max of SOT with screen on QHD+ 120hz enabled, wifi connected and galaxy watch connected. I have been trying to limit background apps an so but can't survive for more than 5.5hrs.
Max my phone lasts is for 18-19hrs with 5.5hrs of SOT.
I have gone through several reviews of people claiming 8hrs+
I don't even have heavy usage, all I use is WhatsApp, YouTube and chrome and a bit of Facebook.
Considering how light the usage is surely the battery life sucks?
As enigmaamit above also said that he has mixed usage and still gets 6+ hrs and mine is light usage and it still struggles so I wonder is this normal?
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Click to collapse
There are too many variables into the equation...
FB uses plenty of battery for one.
Two, maybe where you are, your phone isn't catching great signal. usually when that happens, it drains the battery as the device is constantly trying to get better signal.
Maybe since you are not rooted you have plenty of bloatware that is draining your battery.
Additionally, putting usused apps to sleep, adaptive battery being ON, and also maybe you are using white mode instead of dark mode. Dark mode saves plenty of battery on our amoled screens.
Also I am rooted. So no bloatware. Battery fully calibrated. No draining apps. I use FB trough my KIWI browser with dark mode on for all pages.
If you get a full day, you are good.