Hello,
With my former employer I had a phone that I used my Samsung account with, problem is that Samsung account is registered with the work phone number I had at the time, so I can no longer login to my account because of 2 factor authentification being enforced onto my account (without my consent).
To regain access to my Samsung account I need to have the phone's Serial Number, how can I get it? I don't have anything left from the phone, but I used it regularly with Google Account, Windows, "Your Phone" app, etc....
Can I get it through Windows registry, logs or some online webservice?
Regards,
Where it was bought... especially if it's was a carrier phone.
It was bought by the company which I no longer have contact with.
That's not data normally shared. I'm not a fan of most multitiered security as it always causes me problems.
Doesn't it show you a serial number in the phone information?
Otherwise try this app once. The serial number is also displayed under the Personal tab...
Phone INFO ★SAM★ - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
Roger.T said:
Doesn't it show you a serial number in the phone information?
Otherwise try this app once. The serial number is also displayed under the Personal tab...
Phone INFO ★SAM★ - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
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Click to collapse
she doesn't have the phone that she used to open the Samsung account anymore, that's how I'm reading it.
3mel said:
she doesn't have the phone that she used to open the Samsung account anymore, that's how I'm reading it.
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Click to collapse
Ah ok. I have probably misunderstood that...
Then I don't see any possibility...
Roger.T said:
Ah ok. I have probably misunderstood that...
Then I don't see any possibility...
Click to expand...
Click to collapse
I was gonna suggest yesterday that she bites the bullet and just rings her old employers and explains she's spent lots of money thru the account.
they'd probably say the phone has been scrapped by now, in that case back to Samsung and look for a contact us link.
she can't be the first person to face this scenario since they brought in 2FA. if she still has an email account attached that's something.
3mel said:
I was gonna suggest yesterday that she bites the bullet and just rings her old employers and explains she's spent lots of money thru the account.
they'd probably say the phone has been scrapped by now, in that case back to Samsung and look for a contact us link.
she can't be the first person to face this scenario since they brought in 2FA. if she still has an email account attached that's something.
Click to expand...
Click to collapse
Mmmmm, humble pie... or minced meat pie?
Related
What's the scoop with this software?
Whenever I start it, it asks me to click 'Activate Now' to activate the software on my device. Or it allows me to do it 'later'.
What is involved with activating it?
You must do it online.
What is required exactly (what info is given) and what do you get for it?
Is it necessary?
Can you start the app without the nag to activate?
TIA
yes' it's completely free, they just want you to "Register" the software by "Activating" it
takes your whole identity stored in the phone and sends it to their servers as usual
yes you as signing our life away, but heck it's free might as well
if you are super paranoid about giving out your phone # and email address and whatever else they can pull from the phone, then you better not use it.
AllGamer said:
takes your whole identity stored in the phone and sends it to their servers as usual
yes you as signing our life away, but heck it's free might as well
if you are super paranoid about giving out your phone # and email address and whatever else they can pull from the phone, then you better not use it.
Click to expand...
Click to collapse
Well I'd rather not register it if I don't have to.
Is there a way to bypass that nag screen at startup?
Can you somehow register without giving out your phone number and e-mail addresses?
TIA
nope,
it wont let you continue if you don't do it
AllGamer said:
nope,
it wont let you continue if you don't do it
Click to expand...
Click to collapse
OK, can you give me a heads up on the registration process?
When your phone goes online to register do you go to their website?
Do they ask you to enter tel/e-mail or do they pull that info automatically from your phone?
TIA
bingo! choice # 3
AllGamer said:
takes your whole identity stored in the phone and sends it to their servers as usual
yes you as signing our life away, but heck it's free might as well
Click to expand...
Click to collapse
AllGamer, just a couple more questions about this.
How long ago did you register your ThinkFree and have you received any e-mails or SMS messages from the company since then?
TIA
Hey guys,
i have got a little problem:
my Galaxy S was stolen this weekend and because i'm kind of naive i didn't configurated any anti-theft software, neither nor uTrack. Well is there any possibility to track it by using the IMEI No? (it's already not accessible via my phone number)
I already complained to the police. But because i hope that here is some crack who has a idea what else i can do
I'm looking forward to read some hints !
Thanks in advance!
I'm not sure if this would work...
but if someone does take it online, the new number should get registered against your google account (provided it is saved and turned on by default)...
so you might be able to get their new phone number and ask the police to locate them with help of the network operator?
if it should be so easy, where can i fand that option? (i'm honestly not used to the google webinterface)
Try google dashboard: https://www.google.com/dashboard/?hl=en&pli=1
Also go on the market interface on web, in the settings you can see the last time your account was accessed and the carrier used
also you should be able to report the imei to your carrier which can put it on a blacklist to be blocked so it would be useless as aphone.
if u blacklist it however you wont ever be able to track it.
im not sure where u live, but if u discuss the situation with the police, carrier and google they should be able to triangulate and find the location of the phone.
also, if there was a remote wipe facility u could have saved your private data.
lgkahn said:
also you should be able to report the imei to your carrier which can put it on a blacklist to be blocked so it would be useless as aphone.
Click to expand...
Click to collapse
and i'll highlight the importance of that again
if it's stolen, it is stolen, it's gone, you wont be able to recover it unless you had installed some of those protective apps in the past.
if you do get lucky enough to find your phone
your carrier will be more than happy to remove it from the black list
so do it now!
I know nothing about any of this so bare with me guys/gals please. Just need help once and ill remove my account. If any of you feel like im wasting your time then please tell me and ill remove my post. Thankyou and i hope someone will give me an idea of whats going on.
Friends ex girlfriend is remotely accessing his phone from her computer, she can lock him out and write text out of format on the lock screen. She has deleted everything on his phone 8 times in the past hour. The Verizon recovery app has been disabled, we went into the Verizon store and changed EVERYTHING, number, passwords, made sure if she ever called in wanting info she couldn't get it. There is no way she figured out any of the passwords, she doesn't have access to any of his accounts, gmails facebook etc... i thought for sure she was using the recovery app but that's impossible cause no account has been created to access to his phone. Idk guys like i said im not an expert one thing that has me most skeptical she can write whatever she wants, whatever color, on his phone on any spot on the screen. Its completely out of set text formations on the lock screen looks like doodles i guess. Just curious if you guys have have ever heard of anything like this happening before. Thanks and i apologize if this shouldn't be here just on a desperate attempt to figure this out. Verizon is completely stumped they have no idea how she does it, even the main tech guy at the store (idk his credentials) cant figure it out.
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
If it's Android Device Manager, maybe it would be sufficient to just change the Google login password?
Yeah, he changed his Google password right?
schwinn8 said:
From what I've seen so far, Android Device Manager (part of Google's setup) can do remote wipes. as can Motorola ID. I imagine both of these may "automatically setup" when you re-activate the phone. Beyond that, you'd need an app to perform such changes, I'd think.
Also, if he's on a joint-account with his exGF, and if she has access to the account, VZ may be doing this without the store-people knowing it?
Click to expand...
Click to collapse
He was on a joint account but upon breakin up with her he took her phone, cancelled it, removed her from the account changed his passwords to facebook and google and everything else. Just for the guy to call in and request info he has to answer 5+ extra security questions before hes allowed any info. But ill check out the ADV maybe thats it. Thankyou
Hello everyone! Thanks for being welcoming and I hope everyone is doing well. I signed up due to a recent event that occurred and I'm hoping to receive some assistance with finding the alleged criminals or at least retrieve my property and possibly make a few new smart friends with those that help me in the process. Thanks!
Welcome to XDA. i hope you find those criminals!
Have you tried using "Find my device" by google?
Lamntox said:
Welcome to XDA. i hope you find those criminals!
Have you tried using "Find my device" by google?
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I have tried though I will try again. The bad thing is I'm in this phase of trying to consolidate passwords and secure all my accounts on all my devices and I forgot which passwords I used. Therefore, since all of my devices were stolen, I lost access to my gmail and google accounts and cannot seem to gain it back through their password recovery systems. Why isn't there an option to use biometrics in their forgot password section? I will head over to find my device again and see if I can get any other outcomes.
Lamntox said:
Welcome to XDA. i hope you find those criminals!
Have you tried using "Find my device" by google?
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Click to collapse
This has my current phone on it because I have made a new google account and logged in using the new account it but It doesn't have my previous devices. The only account I have gained access to from my old device is my samsung account.
CodeeTheHunter said:
This has my current phone on it because I have made a new google account and logged in using the new account it but It doesn't have my previous devices. The only account I have gained access to from my old device is my samsung account.
Click to expand...
Click to collapse
you could try using the samsung device locator too. make sure to put it in lost mode
So I got a Smarttag with S21 Ultra which I setup at the time in Feb but never really used and left in a draw.
Last week I deleted my Samsung account and created a new one due to Samsung not having an option to change your account country.
I then decided to try out the Smarttag again and found out that it was still linked to my old Samsung / Smartthings Account so I could not add it to the new account.
I tried all the ways to reset it but still got the message that the Tag is already in use and to remove it from SmartThings first.
Now I have no way to do this due to having deleted my account already!!.
I contacted Samsung support and they have told me there is no way to unlink it now for security reasons.
So my Tag is now e-waste and totally useless.
There is no warning when deleting your Samsung account to remove devices from the SmartThings app and no way to recover it.
Just as a warning for other Smarttag users.
If you could reset any smart tag without owning it, it would be useless as a tracking tag. Same reason you cannot factory reset a phone to clear the owners account when you steal it. Yes, it is a terrible waste but it is a security design. Maybe Samsung could allow them to be refurbished if they are proven to be legit so the waste is less.
lywyn said:
If you could reset any smart tag without owning it, it would be useless as a tracking tag. Same reason you cannot factory reset a phone to clear the owners account when you steal it. Yes, it is a terrible waste but it is a security design. Maybe Samsung could allow them to be refurbished if they are proven to be legit so the waste is less.
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Click to collapse
Indeed but should be some safe way to get around this - email / sms link to your registered address or phone number.
Even option to recover account within 30 days would help.
I have the receipt and box showing serial number so can be proven it is mine if service centre could do something but support told me nope.
To have no option but to sling it in the bin is dumb, lucky it was on the Smarttag I got for free.
Sir,
I'm facing exactly the same issue with my galaxy smart tag.
The account I'm having now has 100% same id which I had in the account I deleted, only the country has changed from us to india.
Is there anyway out.....
Dr. Qaisar Anjum said:
Sir,
I'm facing exactly the same issue with my galaxy smart tag.
The account I'm having now has 100% same id which I had in the account I deleted, only the country has changed from us to india.
Is there anyway out.....
Click to expand...
Click to collapse
Nope. Even with all receipts and boxes with details to prove it is yours there is no way to reset.