Question Moto Edge 20 Reboot Issue - Motorola Edge 20

Hello all, I have a Moto Edge 20 and it reboots every 2-3 days normally overnight.
I was wondering if anyone else had the same issue as my device never gets more than 2 days uptime.

No issue here. Current uptime is 550+ hours

I wonder if it's my device, I have factory reset it multiple times and tried it in safe mode etc. Might get in contact with Motorola and see what's up.

LTZ96285 said:
I wonder if it's my device, I have factory reset it multiple times and tried it in safe mode etc. Might get in contact with Motorola and see what's up.
Click to expand...
Click to collapse
Sorry to comment so late on this thread.
What happens to you seems to me more like a factory defect or that the updates that you had not applied are being applied automatically (which I think are 3 or 4) and curiously they are applied for during the nights.

LTZ96285 said:
Hello all, I have a Moto Edge 20 and it reboots every 2-3 days normally overnight.
I was wondering if anyone else had the same issue as my device never gets more than 2 days uptime.
Click to expand...
Click to collapse
Hey, this issue is not just with you. I also have a moto edge 20 pro and my phone restarts randomly every other day, sometimes it does that when I'm doing some important work or I'm in middle of a phone call. Its very annoying. I've read other forums , people are saying that its a software issue from motorola's side.

Related

[Q] Always get stuck - Motorola Logo - (every month)

Hey guys how are you?
Well everybody knows about the Stuck in motorola logo right? Well, I always use the RSD Lite and re-install the Rom (9.8.2I-50_SML-29_Retail_BR_SIGNED_SLATAMUnlk_USASMI01RETBRLA022.0R_S1FF_CFC_fb.xml) and ALWAYS get the problem back in a few weeks like 4 or 6 weeks.
So, here in forum I only found replies like "fastboot", "rsd lite"...and I already am doing that every time but doesn't fix the problem (just for a little time).
Someone knows how to fix like "forever"? (or at least more than 1 month haha)
dudubets said:
Hey guys how are you?
Well everybody knows about the Stuck in motorola logo right? Well, I always use the RSD Lite and re-install the Rom (9.8.2I-50_SML-29_Retail_BR_SIGNED_SLATAMUnlk_USASMI01RETBRLA022.0R_S1FF_CFC_fb.xml) and ALWAYS get the problem back in a few weeks like 4 or 6 weeks.
So, here in forum I only found replies like "fastboot", "rsd lite"...and I already am doing that every time but doesn't fix the problem (just for a little time).
Someone knows how to fix like "forever"? (or at least more than 1 month haha)
Click to expand...
Click to collapse
I have the same problem here =/
hardware or software error?
Same problem here.
It starts with apps closing without error message, random reboots and slowdowns. The first time I also could not call anyone although I had a good connection.
Sometimes the booting process also lasts several minutes. Then, finally after some days one of those reboots or forced reboots ends at the Motorola logo.
Used RSD Lite to flash "CFC_9.8.2I-50_SMI-26_S7_USASMIJBRTEU", everything works fine and after 1-2 month the history repeats itself.
People seem to have this problem a lot since mid 2014.
Do you think this is a hardware error (memory fail e.g.)?
Or a software problem induced by some newer apps?

[Q] Random Restarts?

I got my watch two days ago, so far my watch has restarted 4-5 times a day for no reason at all. This is what usually happens:
Goes to Settings page
Vibrates for a while for no reason
Restarts
Steps 1-3 again a few more times
I've tried to do a reset on it to see if it fixed the issue but it still happens. It will eventually start working again after a few goes of me powering it on and off. Whilst this is all happening, I can feel my wrist getting warmer (like the watch is overheating or something).
Just wondering if this has happened to anyone else and if so, could you fix it? If not, then I shall give LG a call to get a replacement.
Thanks
In a full day use.. i do get one reboot.. Weird but not a big deal..

[Q] LG G Watch R shuts down

I have a problem with my LG G Watch R. I use it just a week and in beginning it was all great, but after an upgrade(I think) to 5.0.1 my watch started to shut down randomly.
Sometimes when it shuts down I just turn it on and it works, but sometimes it wont turn on at all with button(holding it to 20 sec and nothing) only way to turn it on is to put it on charger until it turns on and than when removed from charger can be used normally until next shut down which could be for 5 min or few hours you can never know.
I tried to reset from settings and even form boot it and it didn't fix it. Can problem be in pairing it with rooted smartphone with unofficial rom or something like that?
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
dersie said:
I have also one shutdown yesterday for first time after 4 weeks and it is after 5.01 update.
I do not know why but it is possible that my hand position has pressed for more than 10s the power button ?
Click to expand...
Click to collapse
It is possible, but mine shuts down even when standing on table, and on my wrist. I thing it is some battery management issue because it somehow shuts about the same percentage of battery(about 70% than about 52% etc..)
I am faced with the same problem... Were you able to solve it?
Me too... same problem. I don't known why.
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
vans2 said:
Same here. Had the watch for a week, first week everything fine now it just shuts down and I am unable to start it without the charger. I have just upgraded the software.
Click to expand...
Click to collapse
+1 Since last week, same issue here
Any idea guys ?
I performed a full factory reset 3x Times...Complete reset also from my phone, no luck here.
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
edgeball said:
Any update on this? I have the same issue for a few weeks now and I'm about to send it in.
Click to expand...
Click to collapse
Not for me...Shutdown is done randomly. Sometimes it's just few seconds after a reboot, sometime it's after 1 hour, sometimes it works for few days...I had also a reboot
in recevory & fastboot mode...Sorry to say LG, but your hardware is not efficient
I sent it in a few days ago. Will let you know once I get it back
I'd make sure you don't have any Wear Apps causing problems. I found that "Advance Settings" caused mine to regularly crash.
True, but crashing is one thing. The Probolem here is that the phone shuts down all the time.
Just got a letter from the company that's repairing my watch. Due to a parts that's not available the repair will take some more time. They sent me a list of the parts that are going to be replaced:
PCB assembly
Rechargeable battery
Cover assembly
LG2 (no idea what that's going to be)
Anyway. I'm glad they are fixing it and I'm looking forward to get it back soon.
Sent from my HTC One using XDA Free mobile app
After many phone calls and emails I won't get the watch back. However the store will give me a refund for it. Unfortunately I can't buy it here anymore. Gotta check ebay

random reboots

i'm having some serious problems with reboots. it happens at least once or more a day. i researched some yesterday and some people say factory reset helps others say flashing a custom rom did the trick. i wiped and installed CM12 last night and the phone just froze up on me for about 2 min then rebooted.
is anyone else having this problem?
been happening a few times for me on rastapop rom with elementlx or lean kernel never had one problem when a was on sinlessrom
If you're getting random reboots on stock, flashing custom is not going g to help. Best bet is to flash fully stock after a wipe. If its still a problem, you probably need to be thinking about warranty
In wondering if it's not happening to more people and they don't realize it. I know it's happening when in my pocket as well cause I'll grab the phone at times and it tells me I have several apps available for update in play store. Once I clear that it won't come up again until I reboot the phone.
Sent from my Nexus 6
Browsing around I found this thread that seems related. http://forum.xda-developers.com/showthread.php?t=3013352
Sent from my Nexus 6
DualSportDad said:
In wondering if it's not happening to more people and they don't realize it. I know it's happening when in my pocket as well cause I'll grab the phone at times and it tells me I have several apps available for update in play store. Once I clear that it won't come up again until I reboot the phone.
Click to expand...
Click to collapse
Checking system uptime from the terminal confirms that my phone has definitely not rebooted in 8 days, 20 hours, 34 minutes, and 1 second.
I've been having this problem since I got my phone in November 2014. It happens several times a week. Here's the discussion thread on Google Product Forums. They say they're working on a fix. BTW, I've tried troubleshooting over the phone with T-Mobile tech support and didn't have any luck with what they suggested.
https://productforums.google.com/forum/#!topic/nexus/9aVUBrwdUZU[1-25-false]
So I've been going threw this for a while now. I have had the day of today , early morning went to court for a hearing, pulled my phone it to check the time and it was already rebooting. Figured wth I'll call Motorola today about this. Called them and the noon English speaking women on the phone kept asking me to do a factory reset etc after I tried explaining that I have factory reset the phone 3 times already, 2 times before flashing a factory image (5.1) and once after to get my storage (64gb) to show up properly. Finally I asked for a supervisor. Again another women that barely spoke English (don't think I'm racist or anything here, I just get sick and tired of having to repeat myself and asking them to repeat themselves. It turns a 15 min phone call into a 30-45 min one) and the lady starts asking me to hold the power button for 30 sec etc to hard boot it. Again after I explained that I flashed a factory image to the phone and still have the problem. By the end of the call she was telling me that when I get the replacement phone and it continues to have the reboot problem to hard reboot the phone daily to avoid random reboots. I asked if they all had this problem and she said that they have been trying to fix it but there is no solution. Wtf! So now do I believe this lady and deal with it or do I get a replacement. T-Mobile wants $20 for a replacement to save me the hassle of having to put up $500 while I wait for Motorola to exchange my phone.

[Q] Moto X turning off suddenly

Hi all, I need help.
It happened a couple of days ago that overnight, with aero mode on, my not rooted xt1053 didn't wake me up since it just turned off sometimes before the alarm. Even if it had never happened before (just one week before it reached the amazing uptime of 650 hours without any reboot), I decided for a factory reset, since it's very important to me that it works as an alarm too. Yesterday, after the factory reset, it turned off while using whatsapp, all on a sudden. Tonight, it happened again, and I missed the alarm again.
Everytime I turn it on, I have the notification that Google Maps stopped working, or alternatively Google Keep. Battery is always at the same level it was before, I mean, it's still charged with at least 50% battery when this happens. Now I tried to uninstall Google Keep to see if there was something wrong with the last update, but it seems strange to me that it may be the cause.
Does anyone has any idea of what to do?
Any help would be really appreciated.
I have the SAME exact problem. Don't know why...
Julienjarod said:
I have the SAME exact problem. Don't know why...
Click to expand...
Click to collapse
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
luxpast said:
I have the suspect that is Google Keep that now shows also the map on the notes...somehow Keep and Maps have some conflicts maybe? I unistalled Keep and for the moment no sudden death...let's see...
Click to expand...
Click to collapse
I tried uninstalling most of the apps, but it still happen. I've tried with brazilian soak test, but it still happens.
What should I do to understand the problem? I was thinking about going back to the original rom and try to use it in safe mode...do you think it could help?
With the brazilian lollipop soak test, I do not have any Maps or Keep stopped working once turned back on. Moreover, last times it did happen during the day, while in my hand or on the desk. Twice a day, more or less.
Please, help!
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
bobdamnit said:
Mine has the same issue. Maps will randomly force close, or just crash back to the home screen. Usually though, Google Maps locks the phone for 30 seconds and then it reboots.
Happens twice a day. It got so bad that I've given up on my Moto X and bought an LG G3. Now I'm sitting on a boot loader unlocked Moto X xt1060 that literally will not last half a day without randomly rebooting.
It does this on any firmware, custom or stock.
Click to expand...
Click to collapse
I've bought a Z3 Compact too in the meantime, but I still would like to fix the Moto X since is a beautiful phone otherwise. It's a shame this thing of rebooting or randomly turning off, since I need a reliable phone... It was just two weeks ago that I reached 30 days without turning off and with any rebooting. I can't believe there's nothing I can do to fix it, it doesn't seem an hardware issue...
I'm not so sure my issue isn't a hardware problem. I've never dropped it, but its gotten wet a couple times by accident. (Rain, spilling things on my lap, etc...) I'm notoriously horrible with phones though.
Its always worked afterwords, though. And the reboot problem just recently showed up randomly.
I also had an issue making or receiving a call. I could use data, send MMS and SMS, but it would not make or receive a phone call.

Categories

Resources