SM-G973U VoLTE - Samsung Galaxy S10 Questions & Answers

I recently bought an unlocked Galaxy S10 SM-G973U on Amazon. Got new SIM card from a Verizon MVNO and activated phone. The phone downloaded Android 12, One UI version 4.0. Firmware Build number SP1A210812.016.G973USQS6HVA1. Service provide Software version SAOMC_SM-G973U_OYN_SPR_12_0007 SPR/XAA/VZW. The problem is there is no menu option to activate/switch on VoLTE which means when I'm on a call there is no internet. I've talked to the MVNO tech support multiple times and was told they couldn't see any problems on their side, or that the SM-G973U does not support VoLTE which is not true. I found on one of AT&T's sites that the SM-G973U needs a software patch to enable VoLTE. I also found a couple of USSD codes but they either didn't work or didn't get me to the right setup screen to turn on VoLTE. I even stopped by a Samsung store and they weren't any help either. They said they could re-flash a stock firmware but it would revert to being locked to a carrier which is apparently also not true based on what I've read on this forum. Anyone know how I can turn on VoLTE or know of an apk file or software patch to enable VoLTE?? Does one of the firmware versions posted online have the patch to turn on VoLTE??

I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.

Thanks. My carrier is Straight Talk which is now VZ. The SIM card they sent me has the wording "Verizon Compatible" written on it. I finally found a document that explains how to interpret the CSC codes and your explanation clarifies my understanding of it. Sound like I'll have to re-flash it. Since it was originally a VZW phone I'm thinking I should flash it back to VZW to see if that works before trying U1.

Dumb question as this is my first time flashing a phone. (I've flashed quite a few other things but never had to worry about CSC codes and bootloader versions, etc.) I don't see VZW firmware on samfirms or sammobile. I see Sprint, T-Mobile, and one listed as USA without carrier info but I don't see one for VZW. Can someone point me to the correct location to download SM-g973U and U1 firmware for VZW? Greatly appreciated and thanks for putting up with my lack of knowledge!
Edited: Found the files on sammobile. Will try the U1 (VZW) first. I'll keep my fingers crossed.

schwinn8 said:
I think the issue is that your phone is showing SPR/XAA/VZW. You say you're on a verizon MVNO (who, by the way?)... but your phone isn't seeing that. It's actually saying it's active for SPRint. The second one, XAA, means it's not able to detect the SIM type... and the third was that it was originally VZW, which you can't change and isn't really relevant. (That's just what the phone was "born" as).
Bottom line, your phone isn't seeing VZW or an MVNO as the active CSC nor the SIM card. In the past, the easy thing was to change the CSC to what you need, but I haven't found a way to do that actively. What's supposed to happen is that the CSC should update based on the SIM card and cell signal you're getting... but this doesn't always happen. I bought two phones - one switched with no issues, the other I could not get it to change no matter what I tried.
That said, the easiest thing is to clean flash the phone with ODIN to a VZW or your MVNO's ROM, so that (hopefully) the CSC updates automatically. You could also consider flashing a U1 (unlocked) ROM, as yours is not technically an unlocked ROM (U means it's a carrier ROM... which may be why it's not switching over?)
Again, I tried all of these on the second phone I bought, and nothing would switch it (my carrier is Total Wireless, which is a VZ MVNO, and actually shows up as Tracfone (TFN). I had to return that second phone and get another with TFN already activated, and that worked fine... so be sure you do this before you drop out of your return period.
Bottom line, you should be able to get this all working... my VOLTE/VOWIFI works fine... just a matter of getting you there.
Click to expand...
Click to collapse
Success! Was able to flash U1. VoLTE is now working. The CSC now shows TFN/TFN/VZW. Much appreciated!!!

Awesome, glad to hear that fixed it easily!
And TFN... I'm a fan there, too!

Hi! I'm having a similar issue with the same model and happy to see someone was able to enable VoLTE. However, most of what you said above is a foreign language to me. Would one of you be willing to give me a crash course in what you did?
Here's my specific situation. Last week (~1/4/23) Tracfone shutdown 3G. My Samsung Galaxy S10 (SM-G973U) says my network is set to LTE/3G/2G. I've read LTE is 4G, but still can't make or receive calls/texts, but data and 911 calls still work. Their tech support is no help.
From reading online it sounds like I may need VoLTE, not just LTE. Hence finding this thread. If one of you would be willing to spare some time to walk me through what you did I'd really appreciate it. In the mean time I'll try to figure out what "flashing" mean in a context that doesn't involve showing body parts
Thank you in advance!!

I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?

schwinn8 said:
I'm on Tracfone (they were bought out by Verizon, BTW) - I was on Total Wireless before, which is now Total by Verizon. You might try contacting support again, as they are now VZ, and may have more help to offer.
My S10+ is running 975U1 now, and it works for VOLTE/VOWIFI properly. You may consider getting a U1 ROM installed, and maybe even the VZW (or TFN) version if available - that may get you working.
Did VOLTE ever work for you before on this or any other carrier? What is your CSC right now?
Click to expand...
Click to collapse
Thanks for replying! I'm not entirely sure if VoLTE has worked previously. I bought this phone 6/2021 and have only haver had tracfone service for it. I did find in my setting that VoLTE calling is set to on so it seems like it should work. Of note, the 4Glte in my status bar has always been grayed out (I went back and looked at some old screenshots).
My current CSC is VZW/XAA/ATT.
I spoke with tracfone customer service yesterday and they had me reset my network setting and now I don't even have data and the 4Glte in my status bar that was previously gray has now completely disappeared.
Their customer service refuses to talk to me now (literally no one answers when it transfers to an agent) or they hang up on me, and no I haven't been rude, but I have told them I'm recording the call.
I bought a mint mobile package last night because I'm beyond frustrated with Tracfone. I'm worried I'll have the same problems with Mint. I'm not sure if my settings are screwed up or if it's just Tracfone. In any case things are worse now after talking to customer service yesterday.
I also notice there was no APN setting on my phone so I updated it today and restarted but no difference.
Thanks for any input!! Much appreciated. Sorry for the novel.

Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.

schwinn8 said:
Ok, so based on your CSC, the phone is not seeing the SIM's carrier - it's showing XAA which means it's using the default settings, which is probably why your not getting VOLTE. The active CSC of "VZW" may be ok... depends on which carrier you're on with Tracfone. I think they're VZW only, but I'm not completely sure.
You may want to just get a new SIM card and get that activated. HOWEVER, the problem you'll likely face is that the phone was born ATT (last CSC). This means the IMEI won't match a "compatible" phone to Verizon, and they will flat out refuse to activate it (even though WE al know it will work fine). If you still want to do that, you will have to activate the new SIM on a VZ "compatible" phone, then you can swap it to the S10. Note that VZ complains about this when you talk to them... so don't tell them you're doing this... but I've done it many times and it works fine.
If your actual behind-the-scenes carrier is ATT, then you can do the activation with your phone without issue.
If none of this works for you, you can switch carriers to an ATT MVNO and you should be good to go.
Click to expand...
Click to collapse
OK some of that was still over my head. I'll see what happens with the Mint Sim... one f/u question now though. You said the ATT means my phone was "born" ATT. I bought my phone off backmarket and it was sold as "unlocked". Was that not true? How can I be sure in the future if I buy a used phone that's not from my carrier that it will actually be compatible?

Unlocked just means it's not locked to a carrier. That is true in your case, otherwise you wouldn't have been able to install ANY non-ATT SIM. So, you did the right thing to get an unlocked phone, and that is what you got.
The issue with compatibility is just the asshole carriers spreading lies. They do this to try to get people to buy THEIR phones, for no reason other than to make money and confuse consumers. The "born" CSC has no bearing on anything, really... neither does the carrier-specified IMEI. In your case, the XAA is good, which means it's a multi-carrier ROM, which works with all USA carriers.
Mint is a good idea - being an ATT carrier (IIRC), that should work and they should help you get it up and running even if they have to activate it. Good luck!

Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers

Goldie8709 said:
Awesome! Fingers crossed!! Thank you for your time and all the info❣
I'll try to remember to give an update in a few weeks for future readers
Click to expand...
Click to collapse
UPDATE: Switching to Mint worked like a charm! Once my number ported and I put the new SIM card in, service was instantaneous! I've had Mint for 3 weeks now and the service is so much better than with Tracfone! My calls go through nearly as soon as I hit call, the internet is faster.
I didn't need to do a thing either. No making APN settings, etc. I'm betting it has to do with what you said about my phone being born ATT. So funny because the software(?) is Verizon - shows the Verizon when I restart/power up. I still love my bastard phone
So thankful I didn't buy a different phone!!! Again thanks for all your help @schwinn8

Thanks for reporting back and letting us all know, and I'm glad it worked out well!
Yeah, the carriers pull this nonsense all the time... it's BS. The phones are all the same, only the ROM changes. If we can change ROMs (which we can) then there should be no reason to force users to specific IMEIs. But we know why they do this - follow the money. I encourage people to write to the FTC and FCC about this (I have).

Related

N900A, T-Mobile ROM, and WiFi Calling/SMS...

Hello,
I just retired my venerable Samsung T699 Relay 4G (RIP QWERTY Keyboard) and, just picked up an unlocked, "refurbished" AT&T Note 3 for pretty cheap (it was sold as an "International" model, so I didn't know it was an AT&T version until I got it). I've had T-Mobile service for the last couple of years, and the big draw, for me, is WiFi calling/SMS; I've installed SafeStrap and been trying some T-Mobile ROMs, but can't seem to get WiFi calling to work. Obviously I've got a T-Mobile SIM card, and I've tried changing/adding APNs, and installing different builds of KitKat (some of which won't even boot - NB4 and NF9 seem to work best), but I still can't get it to work properly. I've been racking my brain and searching the Interspace for the last two weeks with no luck... what am I missing? Is it even possible?
Thanks in advance!
Hello,
As a fellow N900A user on Tmobile, I have been trying to get wifi calling as well.
I tried using a tmobile stock rom with wifi calling baked in (tweaked), but that did not work. I was told that I need to add an emergency 911 address, but even doing this did not do it.
I would think that wifi calling is doable, but something tells me that tmobile might be doing something similar to Verizon. Rumor was that Verizon had a list of IMEIs, and if your IMEI was not on their list, you couldn't bring the phone over to Verizon, even if it were CDMA capable (once again, this is rumor as I cannot confirm this is true).
The closest I have been to getting wifi calling through tmobile was having the settings show on the stock tmobile rom, but that was about it. Maybe someone in the forums has an answer/got it working, but I have yet to see one. I'll keep you posted if I somehow get it to work, but something tells me this won't happen for a while.
AresRising said:
Hello,
I just retired my venerable Samsung T699 Relay 4G (RIP QWERTY Keyboard) and, just picked up an unlocked, "refurbished" AT&T Note 3 for pretty cheap (it was sold as an "International" model, so I didn't know it was an AT&T version until I got it). I've had T-Mobile service for the last couple of years, and the big draw, for me, is WiFi calling/SMS; I've installed SafeStrap and been trying some T-Mobile ROMs, but can't seem to get WiFi calling to work. Obviously I've got a T-Mobile SIM card, and I've tried changing/adding APNs, and installing different builds of KitKat (some of which won't even boot - NB4 and NF9 seem to work best), but I still can't get it to work properly. I've been racking my brain and searching the Interspace for the last two weeks with no luck... what am I missing? Is it even possible?
Thanks in advance!
Click to expand...
Click to collapse
gangpe said:
Hello,
As a fellow N900A user on Tmobile, I have been trying to get wifi calling as well.
I tried using a tmobile stock rom with wifi calling baked in (tweaked), but that did not work. I was told that I need to add an emergency 911 address, but even doing this did not do it.
I would think that wifi calling is doable, but something tells me that tmobile might be doing something similar to Verizon. Rumor was that Verizon had a list of IMEIs, and if your IMEI was not on their list, you couldn't bring the phone over to Verizon, even if it were CDMA capable (once again, this is rumor as I cannot confirm this is true).
The closest I have been to getting wifi calling through tmobile was having the settings show on the stock tmobile rom, but that was about it. Maybe someone in the forums has an answer/got it working, but I have yet to see one. I'll keep you posted if I somehow get it to work, but something tells me this won't happen for a while.
Click to expand...
Click to collapse
Yeah, considering I have zero service with any provider where I live (but 4G LTE 100 yards down the street), WiFi services were the single reason I went with T-Mobile. Considering the Unlocking Bill, one wouldn't think a carrier could block IMEIs from being used on another carrier... but I have a hard time reading the fine print, so there is that.
I've tried several of the stock T-Mobile ROMs, and while WiFi calling was there, it simply wouldn't enable; it would try to enable, but never would. Have you contacted T-Mobile and asked if there are any potential fixes? I'm considering doing that, but am worried that they'll say "Oh, that's your IMEI, looks like you can't use it on our network SORRYABOUTYOURLUCK!"
I have contacted tmobile about this before.
Their response was that they did not know why it did not work. They helped me set up the emergency 911 address, but they said when it comes to other hardware they couldn't give me a reason why it wouldn't work.
I remember dwetherill (sp?) mention that some n900a users were able to get wifi calling on their phones. I don't know if the modem can/will affect wifi calling, but at this point it's the easier thing to test.
I'm on the NJ5 modem - I might try testing out NC2.
Have you tried carl's TMB version of the norma stable rom? Check it out if you haven't. Wifi calling is supposed to connect automatically. I haven't seen it work yet, but I'll keep you posted if somehow I get it to work.
AresRising said:
Yeah, considering I have zero service with any provider where I live (but 4G LTE 100 yards down the street), WiFi services were the single reason I went with T-Mobile. Considering the Unlocking Bill, one wouldn't think a carrier could block IMEIs from being used on another carrier... but I have a hard time reading the fine print, so there is that.
I've tried several of the stock T-Mobile ROMs, and while WiFi calling was there, it simply wouldn't enable; it would try to enable, but never would. Have you contacted T-Mobile and asked if there are any potential fixes? I'm considering doing that, but am worried that they'll say "Oh, that's your IMEI, looks like you can't use it on our network SORRYABOUTYOURLUCK!"
Click to expand...
Click to collapse
gangpe said:
I have contacted tmobile about this before.
Their response was that they did not know why it did not work. They helped me set up the emergency 911 address, but they said when it comes to other hardware they couldn't give me a reason why it wouldn't work.
I remember dwetherill (sp?) mention that some n900a users were able to get wifi calling on their phones. I don't know if the modem can/will affect wifi calling, but at this point it's the easier thing to test.
I'm on the NJ5 modem - I might try testing out NC2.
Have you tried carl's TMB version of the norma stable rom? Check it out if you haven't. Wifi calling is supposed to connect automatically. I haven't seen it work yet, but I'll keep you posted if somehow I get it to work.
Click to expand...
Click to collapse
I'm on NC2, and haven't gotten anything to work as of yet... I've been looking for modem threads, but I guess I need to look a little harder. I'll search that ROM out and give it a shot, and let you know if it works with NC2. Thanks for the heads-up! :good:
So I tried NC2 modem, and it is not allowing for wifi calling.
I went to tmobile yesterday to get another line added. Rumor on the tmobile side is that AT&T is working to get wifi calling setup for the n900a's by around April. Take it as a rumor at this point, seeing how it came from tmobile, but the rep made a good point - AT&T tends to follow what tmobile is doing, so who knows.
Here's to hoping they're right.
BTW, I went to the note 4 tmobile forums, and I grabbed a deodexed stock rom. I noticed that there were a few files related to wifi calling (had WFC in the name). I tried playing around with it last night, and I managed to get the settings. It will even go so far as to turn the phone GSM radio off when you select wifi only. It's doing what Tweaked was doing for me (which was keeping the wifi calling option grayed out (enabling). I think I'm still missing a few files to get it to work, but I'll keep playing around with it later and let you know if I have any success.
AresRising said:
I'm on NC2, and haven't gotten anything to work as of yet... I've been looking for modem threads, but I guess I need to look a little harder. I'll search that ROM out and give it a shot, and let you know if it works with NC2. Thanks for the heads-up! :good:
Click to expand...
Click to collapse
gangpe said:
So I tried NC2 modem, and it is not allowing for wifi calling.
I went to tmobile yesterday to get another line added. Rumor on the tmobile side is that AT&T is working to get wifi calling setup for the n900a's by around April. Take it as a rumor at this point, seeing how it came from tmobile, but the rep made a good point - AT&T tends to follow what tmobile is doing, so who knows.
Here's to hoping they're right.
BTW, I went to the note 4 tmobile forums, and I grabbed a deodexed stock rom. I noticed that there were a few files related to wifi calling (had WFC in the name). I tried playing around with it last night, and I managed to get the settings. It will even go so far as to turn the phone GSM radio off when you select wifi only. It's doing what Tweaked was doing for me (which was keeping the wifi calling option grayed out (enabling). I think I'm still missing a few files to get it to work, but I'll keep playing around with it later and let you know if I have any success.
Click to expand...
Click to collapse
I wonder how that would work regarding using a T-Mobile SIM in the AT&T phone, and if it could support cross-carrier features like that.
You're a braver soul than I, that's for sure. If I knew anything about what I was looking at/for, I'd be more than willing to help get this nut cracked... otherwise, I look forward to your findings!

Question Verizon S21 Ultra Locked and not unlocking

I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
OnnoJ said:
It's more a Verizon lock horror, not Samsung.
Flashing other FW won't solve your issue.
Click to expand...
Click to collapse
Any other tips you have?
Return to seller and demand refund...
DodgeTransmissionsGoBoom said:
I appear to be in one of those samsung lock horror stories. I purchased a paid off verizon s21 ultra that was suppose to be unlocked but after i put my tmobile sim into it works for 5 minutes perfectly then an error pops up saying unable to change carrier call verizon customer support. So i did long story short i got no where. So i filed an FCC complaint and got in contact with a verizon executive and he got in contact with who i bought the phone from and they provided all the paperwork proving it was paid off and he reprocessed the unlock request and said it will now for sure be unlocked and it didnt unlock so i contacted samsung like he said for me to do if it didnt so i did and they told me to wait 48 hours for it to process. 48 hours later guess what its still not unlocked so i call samsung back and they said verizon still hasnt released it supposedly and there is nothing they can do and i need to go back to verizon. Im stuck in an endless loop of verizon executives telling me to call samsung and samsung telling me to call verizon.
What is there left for me to do now? This is stupid why is it not unlocking... The only thing that i can think is left is that the phone is flashed with stock firmware and not verizon firmware to remove the bloatware. But that seems like it shouldnt matter. Also the phone never asks for an unlock code it just says call verizon customer service.
Click to expand...
Click to collapse
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
yygemmi770 said:
First, did you verify that the unit is paid off?
Second, do you know anyone that has verizon?
Don't know if it will work, but I would try flashing the unit back to stock Verizon firmware and finding someone who has a verizon sim card.
Verizon units kind of unlock on their own. It is troubleshooting I would try because I do not believe the unit will unlock on U1 software on its own. Once it can get unlocked then flash back.
I suggest someone who has a verizon active SIM as it may help in it unlocking even though you can connect through WIFI
Click to expand...
Click to collapse
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
DodgeTransmissionsGoBoom said:
The verizon executative said it was guaranteed paid off and he unlocked it remotely again. But it does have u1 firmware on it im guessing i need to use frija and download the vzw firmware? And will another unlock request need to be processed again? And none of my friends have verizon due to how much of a ripoff they are lmao but i can have another verizon demo sim put in at another verizon store. I feel like i would have to file anpther fcc complaint just to talk to another verizon executive.
Click to expand...
Click to collapse
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
yygemmi770 said:
I believe for it to be unlocked or at least go through the process, the verizon U package is what I would flash, but you may be in a little bit of a issue if you don't have a verizon SIM on hand, even if not activated.
There are multiple ways to get it to flash back to U. I would use a patched ODIN and just flash the appropriate files from somewhere like samfw.com
If he sent out the remote unlock, it is very possible that once you flash back to U verizon package and connect to WIFI and go through the setup process etc. It may just unlock on its own. If you do not have a Verizon SIM card, leave your SIM out of the phone while going through the initial setup. You will need WIFI.
I would start with a clean flash just to be safe.
Click to expand...
Click to collapse
What's a patched Odin? I've only used regular Odin can you send a link to the patched one?
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
BAM!!!!! Glad it worked! I work with phones all day long and that was the protocol I would have used glad it worked out!
DodgeTransmissionsGoBoom said:
VERIZON FIRMWARE FLASHING UNLOCKED IT!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
Hello, I have encountered the same problem. Can you tell me the solution to this problem?
chen2luqi said:
Hello, I have encountered the same problem. Can you tell me the solution to this problem?
Click to expand...
Click to collapse
You literally quoted the answer
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
Guyinlaca said:
Verizon firmware has an app called "Network Unlock". Perhaps at the 60 day mark, the phone automatically unlocks. However, if on the unlocked U1 firmware, there is no framework to remove the lock. It'd be interesting to see exactly how the Verizon unlock process works.
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Click to collapse
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
yygemmi770 said:
It is somehow tied into their U package software and I am assuming unlocks it at the modem level in background processes. It's like the "signal" they send out can only be detected on their U package. I've seen it many times where Verizon phones automatically unlock themselves when restored to original package from U1.
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Click to collapse
I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
hoorrus said:
Hi, folks. I am facing the same issue with my S21 5G (SM-G991U). I am also told that the phone paid off and clean. I am not sure what version I am on currently. I have tried SamKey, but that didn't work. Any help would be appreciated. Thank you in advance.
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Click to collapse
Does your device boot up Verizon and have all the Verizon apps?
bigkahuna7660 said:
I can confirm this works on my s21+ that was on verizon network, and was supposedly networked unlocked. Service carrier software said vzw/vzw, vzw/vzw. Tried to switch to tmobile with no luck with sim card swap. 5 minutes, error message about cannot which carriers, please call Verizon. Was on SM-996U1. So I tried to flash to SM-996U1 TMB, then SM-996U1 VZW, then, SM-996U1 XAA. No luck. Then I flashed, hesitantly, with SM-996U VZW . I thought that would put all verizons bloatware on it. Reseted phone and it did put all verizon bloatware on it. Then the magic! I installed my new tmobile sim, and a message appeared and asked if I wished to switch carriers. YES!!! phone rebooted to tmobiles network with no verizon errors. I checked service carrier software and it was TMB/TMB, VZW/VZW. I flashed phone again to SM-996U1 XAA. I rebooted and service carrier software was TMB/TMB, TMB/VZW! I then checked for software update, took update, and all it good! Thanks for all the information here. Took me days to find it and understand it and try it!!
Click to expand...
Click to collapse
From my experience, Verizon phones will not unlock unless on the U package, the U1 never allows the unlock to be processed.
yygemmi770 said:
Does your device boot up Verizon and have all the Verizon apps?
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Click to collapse
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
hoorrus said:
It does not boot up with Verizon but it does have a few Verizon apps included (it has Call Filter and Digital Secure) installed. The current version of the software is G991USQS6EWD5. Service provider version is SQOMC_SM-G991U_OYN_SPR_13_0020 SPR/SPR,SPR/VZW.
Click to expand...
Click to collapse
Are you using this phone with Verizon service? From info you provided, your phone thinks you are using Sprint. It's a SPR CSC. You need to change the CSC to VZW. You need to bring the phone back to it's original state for any attempt of the unlock "processing".

Samsung Galaxy S10 - Unlocked Phone (AT&T Blocked Call Issue)

So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
robertkjr3d said:
So many people are reporting with the 3/1 sweep by AT&T, that they are blocking almost all Unlocked phones: See: Downdector Link We personally have a S10 (G973U1). AT&T is saying on this list: AT&T approved phone list that it is supposed to work. But like many other people "calls" end immediately, but we can text and data work. It is some sorta ploy by AT&T to force us to upgrade our phones. They want us all to upgrade to S22s. Anyway I was ranting. Anyway, if you look at that link, they are saying that the phone has to be on the latest software. The last update from AT&T or the manufacturer was in January. I checked the firmware site, and Android 11 is the latest in January. I'm wondering if there is some hack to get us on to '12' or something. An update might solve this issue. We know that a new SIM does not work. Calls seem to be rejected on the network, just based on the phone model or Android version.
We are aware that a version 12 is out there for the phone, just that firmware is not for our US-unlocked model yet. But maybe it can be hacked?
Edit: It appears this thread may be linked with this older one... But it is ever more pressing issue now:
S10 Unlocked phone with AT&T Firmware here they explain how, and the problems with flashing. This was back in 2019, so I'm not sure if this will still work. Even then it didn't work for everyone. Some in that forum claimed that it did. AT&T seems to now be blocking from their calling network any phones not enabled with VOLTE and the extended AT&T services that are not present in Unlocked phones.
Click to expand...
Click to collapse
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
robertkjr3d said:
I was helped by a user to achieve ascendance onto the AT&T network. I'm not sure if I'm to reveal his name. We 1) go into Developers mode on the phone. 2) Hack the Kernel. 3) Flash the rom to the G973U (model)... with the AT&T firmware. So that the Wifi-Calling and 5G features would work, and AT&T would allow it on their network.
Click to expand...
Click to collapse
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Agreed, I didn't know such a thing was possible, but I'd love to hear more about this!
skrapmetal said:
I've literally been searching for an answer to this for days now. My wife and I have S10's. I work far from home so I really need her phone working in case of emergency. Can you please point me in the general direction? Thanks!
Click to expand...
Click to collapse
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
KennyG123 said:
At first I had to use the Samsung Band Selector app from the Play store and go into More Network Settings > AT&T > Preferred Network Type and choose 3G. Unfortunately this killed LTE so all data and calls were going through H+. As I was mostly on wifi I could live with it since I could actually use the phone again.
Then Friday morning I checked for updates and there was the update to take me to Android 12. I took the update then when it finished it said it needed to reboot to connect new SIM to carrier services....it wasn't a new SIM. I let it reboot and everything was working with VoLTE again.
Hope this helps.
Click to expand...
Click to collapse
I appreciate you getting back to me. Unfortunately I am still on android 11 with a custom ROM and also this is a global phone so that app didnt work for me. I dont receive OTA updatez. I'll update to a new ROM and see what happens. Thanks

Question Samsung Galaxy S21 Ultra won't work on Visible or Verizon

Hello, I'm having an issue getting my Visible service working on my Galaxy S21 Ultra SM-G998U1.
I purchased the phone on Swappa to replace my OP7 Pro, so I'm not sure exactly what carrier or model its from. But it should be factory unlocked and I can't call, text, or get data.
I tried installing a Verizon sim but still no service. T-Mobile sim works perfectly though. And I've tried all the troubleshooting steps like network reset, adding APNs, even factory reset.
When I boot the phone or cycle airplane mode, occasionally 5G will turn on for a few seconds and immediately disconnect again.
The APNs all install automatically when I put the SIM in but i just don't get any service, even though it's showing full bars.
go to your sim settings and deactivate it then reactivate it. What version of android are you running? is it rooted? Need more info on your phone. You're sure it's U1 and not an exynos model?
ffuser1 said:
go to your sim settings and deactivate it then reactivate it. What version of android are you running? is it rooted? Need more info on your phone. You're sure it's U1 and not an exynos model?
Click to expand...
Click to collapse
I have done that many times. I've also tried all different firmwares and SIMs from various carriers. Visible and Verizon are the only ones that don't work.
It's running Android 12 latest firmware. I believe it was originally purchased from Verizon but it's now on U1.
What does it say under service provider software version under software information? Vzw/vzw, vzw/vzw?
ffuser1 said:
What does it say under service provider software version under software information? Vzw/vzw, vzw/vzw?
Click to expand...
Click to collapse
Yes, four VZW codes.
It's strange because when I reboot the phone it will briefly connect to 5G then immediately disconnect and say "Emergency Calls Only". My SIM is activated and works perfectly in my OP7 Pro.
I can also use T-Mobile and ATT Sims in the Samsung.
Ok, so if I lock it to 5G or LTE then the data works. But calls and texts don't work no matter what.
So I figured it out. It seems to have been a hardware issue with the phone itself. I ordered a different S21 Ultra just to see if it would work and it accepted my SIM immediately. For whatever reason it wouldn't accept Visible or Verizon SIMs even though it was unlocked.
Bit frustrating I wasted several days trying to figure out the problem but at least I figured it out. Posting this here in case anyone has a similar issue with a second hand used S21 Ultra.
I had a s8 plus that wouldn't connect to visible and I went through all kinds of heck. I finally figured out that because the firmware was u1 that it was not compatible. When I flashed to a u firmware I was able to connect to visible. I also heard the nines and tens had the same issue. It may be that Verizon puts a block on u1 firmwares
Also I think I had to manually change a few settings for my APN after I change to a firmware ending in u.
Limon_Lime said:
So I figured it out. It seems to have been a hardware issue with the phone itself. I ordered a different S21 Ultra just to see if it would work and it accepted my SIM immediately. For whatever reason it wouldn't accept Visible or Verizon SIMs even though it was unlocked.
Bit frustrating I wasted several days trying to figure out the problem but at least I figured it out. Posting this here in case anyone has a similar issue with a second hand used S21 Ultra.
Click to expand...
Click to collapse
It's funny how Visible will not accept The s21 Ultra when I have net10 5G on Verizon towers. Been that way since I bought the phone new last year.

SM-N910T on T-Mobile USA in 2023?

I am contemplating purchase of one of these phones, and tried entering some of their IMEI numbers in the imei checker at https://www.t-mobile.com/resources/bring-your-own-phone , and was shocked to find they are ALL described as "Incompatible".
This is a bit confusing after the articles saying the AT&T and Verizon versions would not work after Jan 2021 but that the T-Mobile version would continue working. I tried looking for a later article saying that support for the T-Mobile version this model was being cancelled but could not find any such announcement.
Is that IMEI checker correct? Or is it because the samples I checked may not have gotten the last modem update installed from T-Mobile?
Is anyone still using this phone (specifically the T variant) on T-Mobile in USA? I'm assuming that last update will be important, but does this still work once it is installed?
If yes to the above, do phone calls work as VoLTE, or is it doing the fallback to 2G?
I've also seen threads about enabling more LTE bands, has anyone done that on this phone? In particular is it possible to add support for B71 (600MHz), or is this radio hardware just too old to allow that?
Thanks much, I would really like to know whether I can use this phone or if I would need to find a different model.
https://swappa.com/blog/3g-network-shutdown/ Your phone is fine.
SM-N910T with 2ETI1 OTA modem update works fine. 4g/LTE Data, WiFi Calling works. Does not drop out of 4G/LTE for voice. SM-N910V w/ MODestROM v11 (6.01 TW-based N910VVRU2CQI2 ) w/ a vzw 2CTI baseband update, has working 4gLTE data, but no WiFi Calling, or VoLTE (falls back to 2g, but I still have 2g coverage here, so it's usable, if not optimum. Here's the thing: on the VZW phone, if I set the the salescode to TMB, suddenly VoLTE works, but the Setup pages/menus/statusbar are screwed up, so it's not really useable. Here's where it gets REAL interesteing. On a VZW phone w/ VZW 2CTI1 baseband, & VZW BL, flashed with a custom TMB ROM (trltetmo_N910TUVU2EQI2_Stock_Deodexed, debloated, but still TW), EVERYTHING works. But it's not stable, it periodically loses 4g/lte. What it tells me is that the VZW h/w is NOT THE PROBLEM. I've been at this all day, everyday since VZW turned off CDMA on 01/01/23 and killed my service here. Be warned: If you go down this path, you're gonna be mostly on your own. A LOT of dead links, 'retired' devs, etc. Everyone except you, me, and three other people here have long since moved on from this awesome phone. I'll help you if I can. I bought an SM-N910T , but the damn usb port is dead. Already changed the charging board, not the problem. It's the mobo. If I could identify the usb chip (if it's not the 805 itself, I'd change it. So I have a phone with no adb that I can't unlock/root. I'd much rather get my VZW phone fully working on TMB, since I'm heavily invested in the MODestROM. Haven't given up yet. But search my posts, you'll hear the deafening silence, lol.
Seeing this forum has so little activity, on 1/21 I ended up getting a used Moto E6 (XT-2005-3 is a tmobile aka carrier unlocked MetroPCS version). While overall this is not as nice a device and has fewer features than Note 4, it does cover what for me are the essentials - removable battery, SD card slot, support for 5.8GHz wifi. Best of all, it supports B71 which will be helpful for, well, making phone calls!
I still ponder someday getting one of these as a hobby device, but that would be second place to the E6 for use as a phone, and won't be for a couple more months yet (too many expensive household issues are taking their toll on my "toy" budget right now).
ForestCat said:
SM-N910T with 2ETI1 OTA modem update works fine. 4g/LTE Data, WiFi Calling works. Does not drop out of 4G/LTE for voice.
Click to expand...
Click to collapse
Thank you, this was the part I needed to find out. With that in place, the only thing missing would be the B71 coverage but the E6 is already in place for that.
Re your Verizon adventures, I have no experience with any of that. What I read about T-Mobile dropping support for the verizon version in the last network update is all I know, and I don't have the skills to dispute what they say there. The best I could do is offer some links to threads on this forum but on double checking them it seems you've already been there and got no answers.
The only thing I see that might help you with that is if you could update just the t-mobile modem without disturbing the verizon bootloader. I see you tried that but it didn't stick when using Odin. I don't know if it would be any different using SmartSwitch that seemed to work for MarineWonder as he posted at https://forum.xda-developers.com/t/...pgrade-on-jan-29th-2021.4224237/post-87464609 ?
Then again he may have been putting it on a t-mobile phone rather than mixing with the verizon bootloader so who knows?
My guess since it has been so problematic for you on the verizon phone is that you may need to only use a tmobile phone since that may be the only way to get the last t-mobile modem update. Bummer that the one you bought has a dead usb port. How are you charging it? Is there any chance you could return it to the seller since it came pre-broken? Then put the refund money toward another, hopefully working, tmobile phone? And would that MODestROM work on a non-verizon phone?
The only other thought I had is there are apps to connect to ADB over wifi. Sadly most of these need root. The ones that don't, seem to need at least once using a usb connection to do the "adb tcpip 5555" command to set it all up. . . . how annoying that it is all so circular!
There is also https://telnetd.en.aptoide.com/app?store_name=apps&app_id=59202144 , maybe a telnet connection could do the "adb tcpip 5555" command instead of using the USB connection? Sadly the documentation (at https://waxrain.com/docs/010.html ) appears to be written in Chinese, and I never had much luck with google translate.
The N910T still supports VoLte.. It is still compatible with cellular networks.

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