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for the past few weeks i have not been able to connect my phone with any computer using any cord. all are either vista computers or they have active sync 4.5. at this point i have reached the conclusion that the problem lies with the phone itself. i may have deleted the whatever it is that runs the usb on the phone.
any suggestions or past experience would help. i don't really feel like spending money on a new one. it gets frustrating when many mods are done from (or at least started) on the computer, and then require my to connect my phone.
btw... i have synced the phone many times before the problem started using all the same components i am trying now.
EDIT: the battery icon shows it is charging when i plug it into a usb, but from there, i have nothing, and i have also reset memory a few times since then too.
Thanks again from a modding newb!
-mike
How are you trying to sync it? Plug it in and wait for Active to launch? Launching Active yourself and clicking connect, or from within the phone itself?
I wonder if disabaling USB charging would allow you to sync it up again.. Have you reinstalled the computer software from the CD again?
I am sure there is something you can do aside from a full phone reset...
At first, i just plugged it in, like i do every day, and wait for active to launch, but it didn't, so i opened it manually.
I tried reinstalling from the OEM disk, and also downloading directly from Microsoft (both AS 4.5).
ill poke around and see if i can disable USB charging like u suggested. thank you.
I've searched high and low, and I can't find any existing threads that really address this issue.
My captivate is rooted, running Cog 2.3b8.
This week I connected my phone to my computer to charge overnight, just like I do every night. The next day the phone was dead, and with some extensive investigation I determined that for some reason it didn't get a good connection and ran the battery down.
It seems that the stock USB cable now won't get a good connection at all. It will charge if I fiddle with how it fits, and hold my mouth just right, but it won't make a good data connection. Occasionally it will make a data connection, but my computer won't recognize the device and my phone won't give me notification that it's connected.
I normally have the phone set on debugging and set to select connection, but I've tried every option. I had Kies installed originally, but I hadn't used it for some time and uninstalled it to make sure that wasn't the issue. I also deleted my drivers and downloaded and installed them again, multiple times. Finally, I've used 3 different data cables, and all of them get a good charge connection, but don't register on the computer or on the phone as data connections.
The phone hasn't had any previous issues with the USB, and unless my kids did something to it, wasn't dropped or damaged while attached to the USB or otherwise.
Additionally, I don't believe there has been any liquid damage to the phone. The liquid indicator patch behind the battery is white. I did notice that my car charger cable had some very minor corrosion on it, which I suspect is getting some minor water on it from briefly being dropped into my floor mat. It was connected to the phone while it had that corrosion on it, but I do not know if it was actually connected while it was wet as I didn't note it until after the fact. I carefully cleaned all of my cables and the phone connector without any changes.
While I could deal with syncing various things via wifi or bluetooth (though I suck at building networks for wifi networking), and I can make the phone charge in a number of various ways, but I'd like to flash to the new Cog and/or go to the stock Froyo if/when it actually arrives, and I'm not sure how to go about doing that without the USB connection for the Odin master clear and reset to stock. Can I use the build in data wipe, use bluetooth/usb/wifi the update.zip and kick it into download mode in a different way? That would get me back to stock, but I'm not sure how to root back to stock to use ROM manager or titanium back up without the USB.
Any suggestions? Is there something special or proprietary about the Sumsung USB that makes the connection that my aftermarket, data capable, USB doesn't have so it won't work for my phone?
Also, is it possible that it could be related to a bad ROM install? This is my 3rd version of Cog, and I trust DG's work pretty well, but I have a LOT of issues with apps crashing that I didn't have on previous versions, and have pretty constant vibration notifications for something without any indication on what it's for. I won't say for certain I didn't screw it up, particularly with the master clear in Odin.
I occasionally see issues with usb on my windows laptop. Reboot, try a different cable, different port, etc.
I've tried 2 different computers and 4 different cables, and have done reboots on both the phone and the computers along the way.
I think at this point the answer is either A) my samsung cable is bad and the other cables I used are no-data/charge only even though they were sold as data or B) I damaged the usb port on my phone with either the corrosion or some manner of trauma that I'm not aware happened.
I've contacted Samsung to see what a repair will cost, since I've read threads (here I think) that a motherboard repair was only $70 outside of warranty as a result of liquid damage, and a buddy of mine has an Epic on Sprint and I'm going to try to borrow his Samsung branded cable to see if I have the same result with it as I do with mine.
If I am SOL with my usb port, is there a good way to wipe, flash, and/or root without it? I can transfer files in via bluetooth or wireless, and I backed up with Titanium Pro into my Dropbox. I know I can flash new with ROM manager. I suppose that means I can concievably push a new ROM zip on with blue tooth, go to downlaod with ROM manager. Is there a good way to clear/clean everything like Odin's master clear without a USB? Is the one built into the phone sufficient for that? Is there an APP or sorts that will do it?
I honestly don't mind sending my rooted phone with a custom rom to Samsung if I *have* to, I purchased it used and don't have a warranty to void anyway, but I'd rather not send it full of all of my personal data, and if I'm going to wipe it, I might as well do everything else.
And honestly, I can charge via the usb without a problem, I put all my music in my external SD, which I can remove and write to outside the phone, and I can put ROMs on via the bluetooth, so I can *live* without doing data via the USB if I *have* to. Heck, I'm planning on getting an Atrix when they come out for my wife, and I can always clean it off, go to stock, and give it to my wife and play ROM of the day on the Atrix.
Honestly, there is no need to flash stock unless you really mess something up. Obviously the risk is greater with no ability to use odin but the choice is yours.
I have seen the stock jh7 in a flashable zip here somewhere.
edit....here is the thread: http://forum.xda-developers.com/showthread.php?t=790080
edit again....the code for the dialer to wipe your phone is *2767*3855# though i really don't see the need to use it unless you are sending the phone in to warranty
I don't get it. I just don't get it.
I'm now at a loss for words. I took a fine grit sandpaper and meticulously cleaned the usb on the phone, blew it out with compressed air, plugged it in and it worked instantly. I unplugged it, plugged it back in, and again it worked. I tried it with a different cable, and different plugs, all success. I was thrilled. I sat the phone down, and a smile on my face, and went to do some other things around the house. I figured I'd let it charge, come back, and do my ROM swaps with a full charge.
And when I came back, the plug had slipped out of the phone again, and it hasn't connected since.
So, either it needs cleaned again and all the cables I've plugged in are causing the issue again OR it's something to do with it coming out of the phone w/o disconnecting the usb in windows. I've been in "ask me" and debugging each time, and didn't mount the phone.
I'm exceedingly frustrated with this right now. Samsung won't respond to my requests, I can't figure it out, and I'm about 10 seconds from smashing the @#[email protected] with a hammer and going back to my 10 year old flip phone. In fact, I actually considered buying a $50 iphone 3gs for a moment.
Edit: It looks like this is a hardware issue and I'll likely try to get it replaced via insurance since I cannot revert to stock using Odin. It is impossible to revert without using Odin right? Thanks to all who read!
To start, I just want to state that I've searched and searched for answers/information on this (not just on XDA forums either) and I haven't found a similar issue - my sincere apologies if I missed it.
Quick "this post is way too long to read" Summary:
1. Phone will not charge
2. Phone will recognize PC connection via USB but with no functionality
3. PC will not recognize phone
4. All details on what I've done so far below
Friday 3/4/11 - I used a USB car charger (link below) to charge my Captivate with a USB cable known to be working (had worked on my Captivate before, works on my brother's Captivate). If you're asking why I used that charger... well I got it for free with my E-71. I'll never use it again. Anyway later that night I tried to charge my phone on my official AT&T A/C charger but nothing happened - the phone acted like no USB was inserted.
newegg[dot]com/Product/Product.aspx?Item=N82E16882923001
Sorry for the bootleg link, this certainly isn't spam but I'm not allowed to post links yet.
Since that date, my Captivate won't charge via AC power cord. My PC won't recognize it either, but here's the weird part - my phone recognizes when it's connected to the PC via USB. For example, I can connect the phone to the PC and it will state "USB connected" on the Android pull-down (top) menu. Since I have mass storage chosen as the default, it will give me the option to send or receive files from the PC from the same menu. However, if I attempt to actually take that option, the pop-up menu which allows you to mount your memory cards does not come up. In addition, if I have the phone in USB debugging mode and I connect to my PC, the phone recognizes that as well. The PC does not recognize the phone in any capacity, at any time. No matter what I've done so far it will not charge via A/C.
Background: I've had my phone for a little over 6 months now, I've been running Cognition 2.1.6 since about 3 weeks after I got it - before this problem I haven't done any modifications whatsoever since the first load of Cognition. My PC is Windows 7 Ultimate 64. To rule out a bunch of other things, I've tried to use multiple USB cords that are known to work with a different Captivate and my Captivate prior to this problem (3 to be exact), I've uninstalled and reinstalled all Samsung's drivers on Windows, and I actually reinstalled Cognition using the three button recovery mode. To further rule out external problems, I just put Serendipity on my brother's Captivate using the same USB cord and PC that I'm attempting to use with my phone. He had been using the exact same version of Cognition I was.
I of course tried to revert the phone to stock using ODIN in order to fix the problem. I attempted to use the two button method (hold volume keys and insert data cable from PC with Odin running) but of course since the USB is not working properly that didn't work. It's worth noting that the described method worked perfectly for my brother's Captivate to revert to stock in preparation for installing Serendipity. I attempted to manually unmount and remount my memory cards several times, change USB modes between mass storage, Kies, modem, etc - nothing seems to work. The phone seems to be completely normal except for this USB issue. One last thing that's strange is if the phone is powered off and I have the USB A/C charger plugged into it, I cannot turn it on. When I hold the power button a relatively small spinning circle comes up after a second or two near the top of the screen. It disappears when I release power. If I remove the USB cable and hit power again it powers up completely normally.
Because of all of the above, I'm 99% certain that the issue is with my phone (not from any other external source). My only uncertainty is whether this is a USB hardware issue or a software issue where the phone is trapped in some sort of limbo due to being in a quasi-data mode which is causing it not to charge via A/C power and causing the PC not to recognize it. Has anyone had an issue remotely like this? I've come to terms with the sinking feeling that this is a hardware issue and that the only option I'm going to have is for my phone to be accidentally run over by a car (in order to pay my $125 and get a "new" phone under AT&T insurance). If anyone has any suggestions I'll be more than happy to try, maybe we can get this thing fixed!
If you made it this far I'll just say thanks for reading my wall of text and thanks in advance for any advice you have.
Were you able to get this issue resolved? It just started happening to my Captivate earlier today, and I was hoping that a solution had been found.
I haven't been able to get it resolved, I actually just sort of gave up on it and went back to my old phone for now. I have insurance so I'm not totally screwed, but it's not that cool obviously.
Were you able to get anything resolved on your end? If so I'd love to hear how. The one good solution would be a package to restore to stock that you could run through update.zip on a memory card, that isn't available yet is it?
i have this issue as well. I flashed Cognition 4.4 and it ran just fine for a couple weeks and then it began not even recognizing the micro plugged into any power source or the samsung dock! debugging on or off, battery saver apps removed, all that. multiple reboots. nothing. it takes a spell of, if i'm lucky, recognizing it after i eff with it for a few minutes and flukes a decent charge but at night, it usually has a loop cycle charging effect. I can hear the "boop beep" charger plugged in sound over and over throughout the night.
i use the phone in my cars and everywhere with the same problem.
no resolution! HELP!!!
I came across the same problem with USB on ARMANI I9010 after installing Cognition5. The most unpleasant is that i have bought it abroad and there is no possibility to return it
Does any body found the solution?
Hello everyone,
Having major issues with my Idol4S. It is the unlocked version (Cricket). It was working just great until a few days ago when I plugged it into the car charger. Phone instantly shut off, and got stuck with a blinking (rapid) LED light. This happens if plugged into my PC, or my Alcatel charger (both the wall and car).
The phone has suffered no damage (had a cover, but it was never dropped or exposed to external weather damage, nor water - I took great care of it), and was working quite well. I'm unable to boot it into any sort of recovery mode (as the screen is black, so I wouldn't be able to see anything anyways). The only indication of life is the flashing LED when plugged in ..(charging loop, maybe?)
I am using my idol4S Win10 (TMO/unlocked) phone in the meantime, but the base model was working just fine before this happened. I was also mindful of checking voltage/Amps when using chargers, so I would not have exposed it to any incorrect input/output. QuickCharge worked great too (sorely missed on Win10 model).
The phone was never rooted so it has the stock ROM, and whatever the last update Alcatel had pushed out for it. I did have developer mode and USB debugging on for MSVC/NSDK.
Is there anything I can do? After awhile being plugged in, the LED shuts off. I kind of need it as I was porting my game engine to it (using the SDK), plus it was my primary. I love the Win10 version too, but the Android idol4S was my primary phone. Kind of disappointed in Alcatel - I read it doesn't have an external battery otherwise I would attempt to transplant the battery (if that is even the issue). . .
Any tips, advice, or suggestions would be greatly appreciated! <3
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
PizzaG said:
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
Click to expand...
Click to collapse
Okay, but would it work even though the phone gives no indication of being plugged in to the computer, or the chargers for it? I plugged it into the PC just now, brief flash of light and then nothing. .
Should mention again that the screen does not turn on, ever since that day, the screen has not came back on -- so I really can't do anything, even accessing 'download mode' does not show anything on-screen, nor does Windows 10 alert me of the USB device being connected.
I wouldn't mind starting from scratch at this point. I'm definitely interested in getting up and running again! It's not like I can do anything else at this point except spend money and get it repaired by TCL.
Would it be rude of me to ask for links to the TWRP/CricketROM from you? Maybe a quick-start guide, I pick up on things easy, but I've never properly flashed with TWRP =)
Also @PizzaG, THANK YOU for your help!! Definitely appreciated <3
Oh! @PizzaG, I also have an older Onetouch Idol 3 that has the _exact_ same symptoms, I wonder if that too could be recovered? ... ^__^
well I guess the first thing to do would be plug it into the PC. Hold volume+ and volume- then hold power until you feel the buzz and let go of power. Hopefully you get the red Download mode screen? I didn't realize it had no life at all, I thought it was just messed up. It's sounding like more may be wrong then just a simple reflash.
New TWRP and ~CriketRom~ Beta5: https://forum.xda-developers.com/idol-4s/development/rom-twrp-recovery-t3792659
Seen some more posts around about it but wanted to report what I'm contently dealing with.
Device is charging whenever it wants, sometimes one cable works then doesn't. My best bet for charging is my Xiami Laptop charger but even with that, I might have to plug the cable 2-3 times before accepting it! Well sometimes that doesn't work either, in that case, device has to be turned off then connect the cable and then almost 90% will start charging. Then I can turn it on and still charging...BUT... if I unplug and reconnect the cable it might not charge... yeah I know it sounds ****ed up but that's not all....!
ADB doesn't work cause computer don't recognize it. It might charge sometimes even without turning it off to do so, but still doesn't recognize it! (yeah drivers installed, believe me I have tried almost everything, I'm not new with androids)...
Finally...
File transfer and any other USB option is grayed... tried various things but haven't managed to make it work!
Well, I have read that many people encounter similar issues with this device after an update... don't know about that, when I got the phone it was like that! And it seems like no one knows what the actual problem is or how to fix it! Still, I would like to know your experience and what you think about it!
Thanks a lot for your time.
+cs.tribal said:
Seen some more posts around about it but wanted to report what I'm contently dealing with.
Device is charging whenever it wants, sometimes one cable works then doesn't. My best bet for charging is my Xiami Laptop charger but even with that, I might have to plug the cable 2-3 times before accepting it! Well sometimes that doesn't work either, in that case, device has to be turned off then connect the cable and then almost 90% will start charging. Then I can turn it on and still charging...BUT... if I unplug and reconnect the cable it might not charge... yeah I know it sounds ****ed up but that's not all....!
ADB doesn't work cause computer don't recognize it. It might charge sometimes even without turning it off to do so, but still doesn't recognize it! (yeah drivers installed, believe me I have tried almost everything, I'm not new with androids)...
Finally...
File transfer and any other USB option is grayed... tried various things but haven't managed to make it work!
Well, I have read that many people encounter similar issues with this device after an update... don't know about that, when I got the phone it was like that! And it seems like no one knows what the actual problem is or how to fix it! Still, I would like to know your experience and what you think about it!
Thanks a lot for your time.
Click to expand...
Click to collapse
If you have warranty, just go and have your phone dealt with.
My reply sounds not-fun, but, there is a post from someone pointing out that sending his phone to service centre was his solution. It is reported by him that the issue has something to do with the motherboard.
same issue
+cs.tribal said:
Seen some more posts around about it but wanted to report what I'm contently dealing with.
Device is charging whenever it wants, sometimes one cable works then doesn't. My best bet for charging is my Xiami Laptop charger but even with that, I might have to plug the cable 2-3 times before accepting it! Well sometimes that doesn't work either, in that case, device has to be turned off then connect the cable and then almost 90% will start charging. Then I can turn it on and still charging...BUT... if I unplug and reconnect the cable it might not charge... yeah I know it sounds ****ed up but that's not all....!
ADB doesn't work cause computer don't recognize it. It might charge sometimes even without turning it off to do so, but still doesn't recognize it! (yeah drivers installed, believe me I have tried almost everything, I'm not new with androids)...
Finally...
File transfer and any other USB option is grayed... tried various things but haven't managed to make it work!
Well, I have read that many people encounter similar issues with this device after an update... don't know about that, when I got the phone it was like that! And it seems like no one knows what the actual problem is or how to fix it! Still, I would like to know your experience and what you think about it!
Thanks a lot for your time.
Click to expand...
Click to collapse
i have same issue, before my mia2 working normaly, but after update v10.0.13 usb optopn grey and disable, before that i can use my usb for debuging my android app etc. now its stuck. i think in update have corrupt file system. its bug in rom update. u have solution or have been fix it?
TechnoSparks said:
If you have warranty, just go and have your phone dealt with.
My reply sounds not-fun, but, there is a post from someone pointing out that sending his phone to service centre was his solution. It is reported by him that the issue has something to do with the motherboard.
Click to expand...
Click to collapse
The warranty is off! So it looks like I'm stuck with this ROM cause, its literally dangerous to try installing something else, in case it gets bricked there will be no way restoring that phone i guess!
xplancer99 said:
i have same issue, before my mia2 working normaly, but after update v10.0.13 usb optopn grey and disable, before that i can use my usb for debuging my android app etc. now its stuck. i think in update have corrupt file system. its bug in rom update. u have solution or have been fix it?
Click to expand...
Click to collapse
Seems like there is no solution! But I bet that something can be possible, but who knows... we need to find out
I have the same problem, but the same thing that you say happened to me, I installed a rom and it gave an error and the cell phone died, it no longer connects in any way or does anything, just turn on in fastboot mode or in recovery mode, but I can't install anything, plus everything was formatted
balther said:
I have the same problem, but the same thing that you say happened to me, I installed a rom and it gave an error and the cell phone died, it no longer connects in any way or does anything, just turn on in fastboot mode or in recovery mode, but I can't install anything, plus everything was formatted
Click to expand...
Click to collapse
Well you ****ed up... The whole thing is ****ed up... Seems like the only way to unbrick it is change the motherboard!!
Btw...there is a new update that im about to install... Who knows, maybe it will fix something....
It is not a hardware issue it is a kernel issue...upon boot a "chargeonlymode" file is created in sbin folder... I am a rookie at this but after a month of digging, 2 mia2's and 4 charger modules later, something is focing our phone into chargeonlymode. If i can find the solution I will post it