Hi folks, I recently bought a OnePlus 10 pro which is NE2215 inside but outside the back of the phone labeled as NE2210.
It's run perfectly but almost after 1 month both network sims stop working, at that time I was on Android 13, therefore
roll back to Android 12 by using the guide at this forum but that didn't work.
I need assistance please how do overcome this and how I change the IMEI of my phone, does changing IMEI work or not.
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Hello everyone,
I just got my phone back from after sales service due to my phone been softbricked (black screen, device not charging when plugged, ...) and by phone can boot now but it's bugging as soon as i put a SIM CARD in it.
When putting the SIM CAR in, phone is loosing wifi connection every 60 seconds (approximately) even right beside the router, and for the network, i'm stuck in EDGE and no signal stability either.
It's the same SIM CARD that was in before i sent it for repair, so the issue should not come from it (and it's working fine on my old Mi5)
One change they did is that they've updated the rom to the last MIUI 12 EEA stable rom, it was still on MIUI 11 global when i've sent it.
I've already wiped it and installed again the last update but it didn't work.
I was wondering if the issue was not coming from the EEA rom instead of the global rom, but i'm unable to install it since i don't have a computer anymore that i can use for xiaomitoolV2 and since it's still under warranty i would like to avoid unlocking it.
Is this kind of issue known ? could it be only software issue ?
Thank you for your help.
I didn't install any specific app that could have modified the settings and no specific app or setup is usually required with my network provider.
vincentp82 said:
Hello everyone,
I just got my phone back from after sales service due to my phone been softbricked (black screen, device not charging when plugged, ...) and by phone can boot now but it's bugging as soon as i put a SIM CARD in it.
When putting the SIM CAR in, phone is loosing wifi connection every 60 seconds (approximately) even right beside the router, and for the network, i'm stuck in EDGE and no signal stability either.
It's the same SIM CARD that was in before i sent it for repair, so the issue should not come from it (and it's working fine on my old Mi5)
One change they did is that they've updated the rom to the last MIUI 12 EEA stable rom, it was still on MIUI 11 global when i've sent it.
I've already wiped it and installed again the last update but it didn't work.
I was wondering if the issue was not coming from the EEA rom instead of the global rom, but i'm unable to install it since i don't have a computer anymore that i can use for xiaomitoolV2 and since it's still under warranty i would like to avoid unlocking it.
Is this kind of issue known ? could it be only software issue ?
Thank you for your help.
Click to expand...
Click to collapse
More than likely it's going to be software issues. Did you already any apps top modify system settings?
Afternoon all. In need of some assistance please.
I have done the IMEI check and it says phone is unlocked.
As soon as I out in another Sim other than EE I get the Sim card isn't supported message please contact EE.
The phone is only 5 months old and has now been purchased outright using anytime upgrade . They say I still have to wait until 6 months and 1 day.
Strange thing is when phone is reset and another Sim instered it starts by showing signal bars and LTE, once activated by WiFi it won't pick up the Sim and comes up with this error.
Phone is running Android 11 beta 3 if that makes a difference.
Reaching out for help please
I bought s10 5g last Monday. It's model is Tmobile SM-G977T. It came with android 10 and everything was working fine until I updated it to android 11 one ui 3.1. Now network is very slow, both Wi-Fi and data. I can't receive calls or make calls. Sometimes I have to dail up a number like 5 times before it connect. I tried to downgrade back to android 10 but I get auth error odin. Please help me.
First try contacting the Carrier first, if they can't fix it then either ask for a replacement SIM.
If they can't fix it then the only other choice would be to report the issue to Samsung Members app on your device, they will be able to look into it.
Hi Everyone
I purchased a second hand s20 6 months ago and i am no longer getting any network carrier coverage.
I took my phone to local mobile repair shop and they identified that my base software was South Korean for some reason so they factory reinstalled Android 12 with UK Software. (This still does not work and they are stuck trying to solve the problem)
I'm fairly certain that this issue started when i upgraded from Android 11 to 12.
Please can anyone suggest a possible solution for my phone problem?
Things i have done so far:
1.) Factory reset phone several times including separate network resets.
2.) Tested my new replacement Virgin sim card in 2 other phones (This works)
3.) Tried several working sim cards in my s20 phone (None worked)
4.) Confirmed my phone is not barred or locked.
5.) Checked that i can see other Mobile network operators (Does not connect when i select my provider)
6.) Tested in other cities to confirm it's not a signal coverage issue.
7.) And finally, my phone has the latest Android 12 updates inc local app updates
Thank you
Just to add a further update, i have managed to get my phone working intermittently through WIFI but i still have an issue when outside my home.
LK2022 said:
Hi Everyone
I purchased a second hand s20 6 months ago and i am no longer getting any network carrier coverage.
I took my phone to local mobile repair shop and they identified that my base software was South Korean for some reason so they factory reinstalled Android 12 with UK Software. (This still does not work and they are stuck trying to solve the problem)
I'm fairly certain that this issue started when i upgraded from Android 11 to 12.
Please can anyone suggest a possible solution for my phone problem?
Things i have done so far:
1.) Factory reset phone several times including separate network resets.
2.) Tested my new replacement Virgin sim card in 2 other phones (This works)
3.) Tried several working sim cards in my s20 phone (None worked)
4.) Confirmed my phone is not barred or locked.
5.) Checked that i can see other Mobile network operators (Does not connect when i select my provider)
6.) Tested in other cities to confirm it's not a signal coverage issue.
7.) And finally, my phone has the latest Android 12 updates inc local app updates
Thank you
Click to expand...
Click to collapse
Your phone can be in the blacklist as some unpaid fees in the contract of origin provider you purchased this phone. I had exactly same problems and after pay all over due bills phone went into normal.
My S20 Ultra LTE keeps detecting a ghost SIM in the second SIM slot and is making my phone lost signal. Is there a way I can convert it from dual SIM to single SIM?
Hello guys plz help me i bought redmi note 9 dual sim phone and initially used two sims for some time but than using only one sim its more than year now and during this many updates came ota and i updated all but yesterday i installed 2nd sim but its not working and also i find out that in setting no option for dual sim available i also checked *#06# and surprised to find only one imei and also in about phone only one imei plz help me to resolve this
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