Hello fellow 2x owners.
Im experiencing the following weird problem:
After using the phone for about 24 hours suddenly my internet stops working. It still has the 3g icon but not the up and down arrows.
Setting are correct, entering new settings doesnt change a thing. Rebooting, turning data on and off, roaming.. nothing seems to work.
The only way to restore it is going back to factory defaults.
Ive done that 2 times already but the problem seems to return every single time again after a while (say 24 hours).
Do you guys have any idea what might cause it? Im using the phone for about 10 days now and its really getting annoying. Comming from a HTC Desire with the same simcard where I never experienced this problem before.
Cheers!
Koyuki-kun said:
Hello fellow 2x owners.
Im experiencing the following weird problem:
After using the phone for about 24 hours suddenly my internet stops working. It still has the 3g icon but not the up and down arrows.
Setting are correct, entering new settings doesnt change a thing. Rebooting, turning data on and off, roaming.. nothing seems to work.
The only way to restore it is going back to factory defaults.
Ive done that 2 times already but the problem seems to return every single time again after a while (say 24 hours).
Do you guys have any idea what might cause it? Im using the phone for about 10 days now and its really getting annoying. Comming from a HTC Desire with the same simcard where I never experienced this problem before.
Cheers!
Click to expand...
Click to collapse
Had the same experience today with a "brand new" VIP changed phone. While in the train from Amersfoort to Apeldoorn I lost connection, checked the APN, did resets, flight mode etc. Eventually it worked when I rebooted while in flight mode, then turn connection back on after reboot... Hope this won't happen more often, as my previous sample (bought on 10 march) didn't show any of this.
Only difference is this one's rooted from day 1.
Hi, does the wifi work? Or... IMs, Tweets, & RSS updates? If there is an issue w/ your phone, you'll want to be clear when speaking to an CS agent. Good Luck!
I ended up finding the problem. Every setting and such was correct, but there was a faulty widget toggle that was preventing data. ended up reinstalling it and the problem was fixed!
Sent from my LG-P990 using XDA Premium App
Having the same problem
Can't get it to work regardless of how many reboots and toggles. It works after I do a factory reset, but as soon as I have used the wifi, it simply refuses to go back to mobile data once i turn the wifi off.
Really frustrating.
I tried using apndroid to disable/enable the access point. This worked really well, and I got back data connectivity. What's really weird is that the problem hasn't returned yet. I can switch between wifi/3g all I want. I don't really know what the problem was since my sim card (tdc) worked well in other phones, and other sim cards (Telia) worked well in the optimus....
Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards
Bump, spent the whole night browsing the net for similliar topics and found nothing...
ziemny said:
Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards
Click to expand...
Click to collapse
well maybe you shouldn't give up on whatsapp but the ROM instead. What i mean is, maybe something inside the ROM/kernel wasn't installed properly and you could try reinstalling ROM and/or kernel... I know it's a stupid solution but it saved me many times when i couldn't find the answer anymore
bubr3g said:
well maybe you shouldn't give up on whatsapp but the ROM instead. What i mean is, maybe something inside the ROM/kernel wasn't installed properly and you could try reinstalling ROM and/or kernel... I know it's a stupid solution but it saved me many times when i couldn't find the answer anymore
Click to expand...
Click to collapse
Thank you for your reply. I already had the problem on previous ROMs (I mainly used MiniCM). Maybe I'll give GingerDX a shot. I'll tell you how it went.
Regards
Did you leave the app in background? When you leave Whatsapp, dont click back button, try clicking home button?? Dont move app to SD if you did!
Hit The THANKS Button If I Helped You!
Sent From My W8 Using Tapatalk
lucastan96 said:
Did you leave the app in background? When you leave Whatsapp, dont click back button, try clicking home button?? Dont move app to SD if you did!
Hit The THANKS Button If I Helped You!
Sent From My W8 Using Tapatalk
Click to expand...
Click to collapse
i belive that whatsapp is running in background by default, so as programs such as viber, hotmail, etc. but we all know that this can be checked under settings > applications > running applications
but i agree that moving whatsapp to SD could be the problem, although i had no problem when i moved it to SD
I didn't move it to SD card and I don't use any task killer. Process manager says it is running in the background. Still no idea how to fix it.
if it isn't because of moving to SD, and it is running in background, if it isn't because of ROM (you've said that you have used some ROMs before and that there was the same problem), if your data settings work normally (sync and stuff), if the problem persist on wifi and 3g and edge,...
it occurs to me that it can only be due to two things, maybe you installed cracked version of whatsapp due to 1-year-free expiration, or maybe something went wrong when you installed your current kernel
P.S. whatsapp is 70% of communication on my X8, and i understand you very well when you say that you won't give up on it so easily
bubr3g said:
if it isn't because of moving to SD, and it is running in background, if it isn't because of ROM (you've said that you have used some ROMs before and that there was the same problem), if your data settings work normally (sync and stuff), if the problem persist on wifi and 3g and edge,...
it occurs to me that it can only be due to two things, maybe you installed cracked version of whatsapp due to 1-year-free expiration, or maybe something went wrong when you installed your current kernel
P.S. whatsapp is 70% of communication on my X8, and i understand you very well when you say that you won't give up on it so easily
Click to expand...
Click to collapse
I didn't crack anything, I'm still on trial. If I wanted to get another free year, I'd change my phone number I also reinstalled the kernel too.
EDIT: Now it works properly on WIFI only. Still disconnects after couple of minutes on 3G.
EDIT2: It seems like reinstalling GDX and Alfs finally worked for me. Thanks for all the help guys
Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-
ziemny said:
Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-
Click to expand...
Click to collapse
It is only logical that Whatsapp won't implement itself right on your phone... This is all ridicoulos right know, because for as far as i know, you almost tried every solution possible, you've changed to other ROM, heck, you've even changed to other kernel and it still doesn't work.
You said it worked for a while, maybe some of the settings you've changed, and apps you've installed AFTER it was all working properly was interfering with your newly applied settings and/or installed apps
bubr3g said:
It is only logical that Whatsapp won't implement itself right on your phone... This is all ridicoulos right know, because for as far as i know, you almost tried every solution possible, you've changed to other ROM, heck, you've even changed to other kernel and it still doesn't work.
You said it worked for a while, maybe some of the settings you've changed, and apps you've installed AFTER it was all working properly was interfering with your newly applied settings and/or installed apps
Click to expand...
Click to collapse
I've installed Advanced Task Killer to see if it's the problem with Whatsapp, but it didn't block me from receiving the messages or anything. I uninstalled ATK and like an hour later, the problem occured again. I'll reinstall the kernel and the ROM again and leave it with only Whatsapp installed for a day. If that doesn't work, I might just buy an Xperia Neo V :S
Maybe it's because I connect to another network instead of my providers one ? I have data roaming enabled and stuff and I connect to Plus instead of Play (even though Play says they allow such things). Could this cause the problem ?
Or Swype Beta maybe ? I'm running out of ideas...
I just found out that when Whatsapp's not showing the "last seen" date (not connected), when I enter any website in the browser and return to Whatsapp, it shows the "last seen" properly. But I still have no idea what can this be...
ziemny said:
I've installed Advanced Task Killer to see if it's the problem with Whatsapp, but it didn't block me from receiving the messages or anything. I uninstalled ATK and like an hour later, the problem occured again. I'll reinstall the kernel and the ROM again and leave it with only Whatsapp installed for a day. If that doesn't work, I might just buy an Xperia Neo V :S
Maybe it's because I connect to another network instead of my providers one ? I have data roaming enabled and stuff and I connect to Plus instead of Play (even though Play says they allow such things). Could this cause the problem ?
Or Swype Beta maybe ? I'm running out of ideas...
Click to expand...
Click to collapse
Wait, does it work normally when you are on wi-fi? try to test whatsapp when you are strictly on wifi (wich means that you turn off celluar data, data roaming and national roaming), so that we can definitly exclude the problem of wifi.
if the problem isn't in wifi, try to connect on your providers network (PLAY) instead of other network (PLUS), and see if the problem persists
if the probelm still persists i belive there is counterinterfering with some application...
i know that i'm offering too much possible solutions, but i think that this can only be solved by method of trying out every possibility
bubr3g said:
Wait, does it work normally when you are on wi-fi? try to test whatsapp when you are strictly on wifi (wich means that you turn off celluar data, data roaming and national roaming), so that we can definitly exclude the problem of wifi.
if the problem isn't in wifi, try to connect on your providers network (PLAY) instead of other network (PLUS), and see if the problem persists
if the probelm still persists i belive there is counterinterfering with some application...
i know that i'm offering too much possible solutions, but i think that this can only be solved by method of trying out every possibility
Click to expand...
Click to collapse
As from what I see for the last 30 minutes, it's working fine on WIFI. I also tried switching to Play and disabling the roamings, but it still kept disconnecting.
The apps I have installed:
- Barcode Scanner
- Battle.net Mobile Authenticator
- Dolphin Browser
- exDialer & exContacts
- GG (Polish messenger, but I doubt it causes any errors as I just installed it recently)
- GO SMS Pro
- Real Player
- Root Uninstaller Pro (I only uninstalled DSP Manager)
- Whatsapp obviously
- ColorNote
- Nexus ICS Minimal Analog Clock
That's pretty much everything I have. I didn't change anything in the settings of GingerDX itself. I'm really helpless here...
huh, nothing from that list shouldn't interfere with anything... maybe you should put back ATK and see what exactly happens with whatsapp when it disconnects from network
i'm really running out of ideas
It's pretty simple. It's got nothing to do with your ROM, kernel, 3G or WiFi - AFAIK. Rather, I think it's to some extent do to your connectivity. The app's refresh interval apparently varies. Seems worse when you have many long threads. Deleting a few threads seems to work from time to time. I however use another android device & I assure you the problem is in no way restricted to the X8
Saipro said:
It's pretty simple. It's got nothing to do with your ROM, kernel, 3G or WiFi - AFAIK. Rather, I think it's to some extent do to your connectivity. The app's refresh interval apparently varies. Seems worse when you have many long threads. Deleting a few threads seems to work from time to time. I however use another android device & I assure you the problem is in no way restricted to the X8
Click to expand...
Click to collapse
So it's normal that I get my messages delayed by around 30 minutes or even more ? I clear my logs every day, so I think the messages should arrive like... instantly :S
ziemny said:
Hi,
I have a problem with Whatsapp program. It works perfectly fine when it comes to sending messages, although I have a problem with staying connected. The messages are delayed (sometimes it's even over 30 minutes) and when I simply wanna unlock my phone and text someone, the person won't receive my message until I reconnect my mobile data (grey clock icon on the left of my message). I've already seen many instructions on the net, like reinstalling Whatsapp, rebooting my phone, checking if my sync works and all that, but none of them worked for me. It really starts to annoy me, but I like this program alot and I don't want to give up on it that fast. So is there any way to force Whatsapp to stay connected full-time ?
I'm using MiniCM-2.2.0 with latest nAa Kernel.
Regards
Click to expand...
Click to collapse
Hi,
Do you still have the problem of the messages getting delayed?
I have the same problem since three months now I think.
I have already tried everything you guys said here.
I have no problems what so ever on WI-FI but only on 3G.
I think it has something to do with Whatsapp, maybe even with our accounts in specific.
Did you ever fix this problem?
Because I am having it on my Samsung Nexus S.
I found that when I send a message, and I am running whatsapp in the background I still woulnd't recieve the messages.
So I hope you found the solution and could maybe share? :angel:
ziemny said:
Another update:
after a few hours I'm back to the point where I started... the problem's still there. I'm really pissed off now -.-
Click to expand...
Click to collapse
try using supercharger v6 with script manager & use use multitasking settings
forum.xda-developers.com/showthread.php?t=991276
Hi, I wonder if anybody can help me. Up until the day before yesterday I was using whatsapp fine over wifi (where I am at the moment there is no mobile signal) on my O2 UK Z1 and then whatsapp lost all connection. Everything else on the phone was working fine but no whatsapp. Every message I sent would go to the clock, no information when people were last online and the faq etc. in the settings would not load because of lack of connection.
I uninstalled the app and then installed it again and all was fine, after sending a few messages the same error occurred again. I have now found that if I clear data in the app settings it will connect again, once I have reconfigured the app and restored from backup. I can only assume that there is some sort of buffer which I am clearing as I lose a few messages when I clear data (all since last backup).
Barring doing a delete of all backups and messages does anyone have any other idea. I have looked and the backup files are about 1.7mb so not massive and I have a fair bit of storage available onboard (>7gb).
I was talking to someone with a HTC phone who had suffered similar symptoms but I have googled and searched and can't find a solution.
Any help much appreciated.
Mark
2 weeks off work and no issues, as soon as I have returned the issue has reared it's head so looks like it's something to do with the wifi here. Everything else works fine and fast so I guess I'll just have to live with it
daxdax89 said:
Try to factory reset or reinstall mobile data settings
Click to expand...
Click to collapse
A factory reset for a cheap Whazz, huge work buddy...lol... at last it's an idea but I will try reinstall mobile settings before that or uninstall and reinstall Whatsup.
I work in a very remote location, I have wifi (which is distributed from a satellite feed) out here and for my mobile phone that is the only connection option. When I am away from work whatsapp always works, both over wifi and cellular data. At work I keep my phone in aeroplane mode with wifi turned on to try and preserve some battery (there is no point in my phone constantly looking for a non existent cellular signal).
This morning I deleted all messages in whatsapp, uninstalled the app and re-installed/configured. Usually I get a failure within 24 hours of doing this so we'll see whether this rectifies the issue.
I know I'm not the only person out here that has had the issue so it is either a coincidence or something with the way the wifi is configured here. I just assumed that the wifi would either work or not but, I am not an expert.
after updating my lumia 625 to WP 8.1 beta im having notification problems with both viber and whats app... it seems like when my phone is locked it kind of goes into deep sleep and never gives any notifications for viber and whats app... after unlocking my phone i could sometimes see rush of notifications all at onece.. and sometimes i have to open the app to get the notifications.. its annoying... i bought 625 a week ago and immediately updated to 8.1 beta....its my first WP so im a bit confused.. am i missing something?? or this notification problems have been present from the beginning?? if any one could help i will be grateful as im very depended with those apps.... and people can seem to find me on time due to notification problem....
ps : there is no problem with GSM phone call and message.
Do you have a data plan? By default, WiFi turns off while the screen is off and the phone unplugged, so if you rely on WiFi for data then you won't get notifications until the phone is woken up, plugged in, or you change the WiFi settings.
Guys! SOLVED IT.
Push notifications doesnt work, because (I am almost 100% sure) all of you use Wifi connection only without SIM mobile data usage allowed. I think some guys thought at Microsoft that their phones will be used only with mobile internet packages or at places where there is always signal (sorry norwegians...). Friend of mine has a data package of a random size and she did not turn off data usage on the go, so she had always had the skype, viber calls and notifications at the moment they had been sent - also never understood my problem...
Solution: on Win 8.1 Lumia 532 go to Settings>Lock Screen, where you will see five apps to have rights to show detailed status when the screen is off. Select Skype, Viber, Whatsapp, whatever IM application, and you will be ringed once someone tries to call you via video or voice.
Tested on 532, gonna test it on wife's 550 after my shift.
Solution #2 (if you are not it the remote northern norwegian mountain region): buy at least the smallest monthly data package, when you run out the Mbs, the operator still gives you a small bandwidth that will enable you to get push notifications and also make calls when in WiFi area.
Peace!