I wanted to bring out a very serious bug that google hasn't managed to fix yet.
Have you ever tried to make video calls with your children (meet, whatsapp...)? how do they hear their voice?
I'll answer you, they feel terrible. it is probable that the voice is detected as a "noise" even though all the noise management in the mobile phone is deactivated.
There is also a lot of feedback sent to support, like the following but still have not resolved
Why doesn't my son's voice does not come through on Meet? - Google Pixel Community
Is it normal that after all this time the problem still hasn't been solved?
Related
I generally have no interest in recording my phone calls, but sometimes when I make calls to certain entities (for example, AT&T) they make promises to me that they do not end up keeping, and the issue turns into one of my word against theirs. I was hoping to find out whether or not anyone can recommend a free call recording software that works on the Kaiser. Thanks in advance.
johnpwu said:
I generally have no interest in recording my phone calls, but sometimes when I make calls to certain entities (for example, AT&T) they make promises to me that they do not end up keeping, and the issue turns into one of my word against theirs. I was hoping to find out whether or not anyone can recommend a free call recording software that works on the Kaiser. Thanks in advance.
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Maybe you should use the [size=+2]SEARCH[/size] button! The button does many wonderful things for you like the following:
http://forum.xda-developers.com/showthread.php?t=315839&highlight=recording
http://forum.xda-developers.com/showthread.php?t=356920&highlight=recording
http://forum.xda-developers.com/showthread.php?t=349280&highlight=recording
http://forum.xda-developers.com/showthread.php?t=351632&highlight=recording
http://forum.xda-developers.com/showthread.php?t=350728&highlight=recording
http://forum.xda-developers.com/showthread.php?t=338234&highlight=recording
http://forum.xda-developers.com/showthread.php?t=340980&highlight=recording
http://forum.xda-developers.com/showthread.php?t=333103&highlight=recording
Well Sherpa, thanks so much for your reply. I should have mentioned this in my first post, but one of the things that I'd read when SEARCHING (believe it or not, I do that before I post) was that the restriction may lay in the OS. I was hoping, although I admit it was a long shot, that in the last few months, since WM6.1 had come along, that perhaps a viable call recording option had been released.
The limitation is not in the OS, it is in the hardware.
The OS does not have access to the phone's audio stream.
Over the past week, calls made while I'm on wifi using both T-Mobile Wifi Calling or Skype have been choppy and every 5 seconds or so, the voice of the person on the other line goes in-and-out. I've tried on multiple wifi networks so it's not the network. I can't tell if it's related to Lollipop or not because I recently updated to that. Calls made when I'm out and using cell network have no issues.
Any advice would be greatly appreciated.
EDIT: Found out that another user is having the exact same problem. He posted a video on YouTube here:
https://www.youtube.com/watch?v=e2XXFyieDAg
Thanks
My wife and I are having the same problems. We also have complaints of voice echoes from whomever is calling. I hope T-Mobile fixes this.
fatduke720 said:
My wife and I are having the same problems. We also have complaints of voice echoes from whomever is calling. I hope T-Mobile fixes this.
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I also have the issue with the voice echoes occurring for the other callers! Do you think it could be related to any of the apps we have on our phones? I'm not sure what steps to take to rectify this issue because I don't think T-Mobile or HTC will be addressing this problem.
I was able to resolve the issues with phone calls by performing a master reset.
Regarding the echoes, I was able to circumvent the issue by lowering the volume and not speaking that loud.
I received an email from an HTC employee regarding my inquiry about the bug and was told to try disabling the Ok Google Detection set to "enabled on any screen" and it seems to have fixed the issue!! Let me know if this works for others as well. Not sure if those of you who have done a master reset re-enabled that setting or not, but perhaps you can try enabling it and see if the issue occurs again. Hopefully this can be patched by either HTC or the Google app itself can be fixed.
I'm trying to determine how widespread this issue is - the problem is AOSP and CM ROM's on a variety of phones are unable to make Emergency calls - the call hangs with a slow flash 'Dialling' and if you try to hang up it gives a slow flashing 'Hanging Up' - the only way to get the phone back is to restart the phone.
This is across many countries so far.
There is a logged Emergency call issue - at CYAN-6622 - issue has been upgraded to major and apparently people can vote on it so if you're concerned that you don't have a phone that can be used to save your (or others) life in an emergency, please vote there.
Also apparently the issue goes back to at least CM10 and possibly CM7 days and it is on multiple phones, not just Note 3's.
If the issue is so widespread it would almost have to be in the base from Google. So maybe if it also happens (or doesn't happen) on a Nexus we can get Google to fix things.
For Americans concerned about dialling 911 you can call your local station and ask to make a test call, then when you do you can tell 911 you have the Despatch permission for a test call - so no fines.
Any assistance here will be appreciated... thanks
Hey guys, I hope I'm no alone with this problem and someone already tried to look for a solution. Me and my wife use Viber for communication daily (calls and IM). Experience was flawless. Lately she switched from Nexus 5 to Huawei P9 and now quality of Viber calls is terrible on her side. Literally she doesn't hear a word clearly from me. What we tried:
- cleaning cache and re-installing Viber - doesn't help
- calling over Facebook Messenger - same issue
- calling over Hangouts is somehow better.
I hate having 5+ messenger apps on my phone and keep one only for calls... Looks like Viber is not just using device's microphone(s) properly. I could contact Viber support, but those guys are mostly useless according to my previous experience.
Just a note, P9 is not rooted.
Appreciate any suggestions!
I use Viber on my P9 for calls only and had no issues whatsoever.
I call from Germany to England and it's pretty perfect.
Do they hear anything or nothing? If it's nothing then check the permissions in settings and make sure Viber has permission to use the microphone.
If they hear something but not very well then are other apps ok? Normal voice calls?
shaunydub said:
I use Viber on my P9 for calls only and had no issues whatsoever.
I call from Germany to England and it's pretty perfect.
Do they hear anything or nothing? If it's nothing then check the permissions in settings and make sure Viber has permission to use the microphone.
If they hear something but not very well then are other apps ok? Normal voice calls?
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Yes, sound can be heard, so it's not about permissions. It's just the quality is terrible. Ordinary phone calls (via T-Mobile) are just perfect, no complaints here. But whenever we try to call via data (3G or WiFi) using Viber, it's a total disappointment. Problem persists with Facebook messenger. Maybe I'll try to re-install it few more times...
Has any one noticed any issues with call quality? I am getting a noise reduction hiss. Every time the remote caller speaks I hear a background hiss around their voice. Once they stop speaking the background his goes away.
Did not get this on my pixel 6.
Is anyone else experiencing this?
Thanks,
RJR
Not here, tried a lot of calls (i use a lot the phone for work) and nothing, audio quality in-call is perfect. Sometimes those problems are on the other side and not ours. Do you have this with every call?
What is happening is when someone on the other end is talking you hear them talking with a slight background hiss. Once they stop talking everything goes silent.
I am accustomed to always hearing a very slight hiss when the call is connected whether the other party is talking or not.
Not sure if this is the new norm with cell phone moving forward.
RJR
call quality has been superb for me via US Mobile.
No issues here with Cricket Wireless as my carrier.
Call quality has been great on both Tello and SafeLink.
rrusek said:
What is happening is when someone on the other end is talking you hear them talking with a slight background hiss. Once they stop talking everything goes silent.
I am accustomed to always hearing a very slight hiss when the call is connected whether the other party is talking or not.
Not sure if this is the new norm with cell phone moving forward.
RJR
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is it one particular caller or multiple?
rrusek said:
What is happening is when someone on the other end is talking you hear them talking with a slight background hiss. Once they stop talking everything goes silent.
I am accustomed to always hearing a very slight hiss when the call is connected whether the other party is talking or not.
Not sure if this is the new norm with cell phone moving forward.
RJR
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Its more data efficient to take the "silent" times and actually just transmit silence (a long line of "0"'s).
I've had several calls, and all were crystal clear. So much so I think I'm on a land line. Not sure what network you use, but that may have something to do with it. Also what signal you're using at the time (5G, LTE, Wi-Fi calling, etc).
I have been reading up on this and it seems that what I am hearing is called comfort noise when the other party is speaking. It is most prevalent when the volume is set all the way down.
I am trying to find out if my pixel is defected or if everyone is hearing the same same thing since this was not the case with my Pixel 6.
RJR
rrusek said:
I have been reading up on this and it seems that what I am hearing is called comfort noise when the other party is speaking. It is most prevalent when the volume is set all the way down.
I am trying to find out if my pixel is defected or if everyone is hearing the same same thing since this was not the case with my Pixel 6.
RJR
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did you get any progress with diagnosing?
i have the same issue. a hissing noise on-top of the caller voice, that reduces to crackles when the other side is not speaking. its with multiple callers on the same network. it happens with or without wifi calling. on regular calls using the phone app and on calls using telegram or whatsapp. i tried on 4g and 3g. it starts hissing in while making the calling sound, that means its something in the hardware. the device is rooted, and "converted" to GVU6C (global) model from G03Z5 (japan) using an alteration of the init file and also installed VOLTE module and enabled 5G using an app called network signal guru.
AJ205 said:
did you get any progress with diagnosing?
i have the same issue. a hissing noise on-top of the caller voice, that reduces to crackles when the other side is not speaking. its with multiple callers on the same network. it happens with or without wifi calling. on regular calls using the phone app and on calls using telegram or whatsapp. it starts hissing in while making the calling sound, that means its something iin the hardware. the device is rooted, and "converted" to GVU6C (global) model from G03Z5 (japan) using an alteration of the init file and also installed VOLTE module and enabled 5G using an app called network signal guru.
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Unfortunately, I ended having the call speaker (top) replaced. Did not cost anything since it was under warranty. Depending on your service center it is usually a one-day repair.
rrusek said:
Unfortunately, I ended having the call speaker (top) replaced. Did not cost anything since it was under warranty. Depending on your service center it is usually a one-day repair.
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i found this on google support. it seems like a common issue. thats a shame. I'll have to try my luck with the importer in my country because there is no official support for google devices. fml.
I faced a different kind of issue. Every 2/10 calls i hear some sort of clicking noise In my phone earpiece. It disappears after a few seconds but it happens sometimes. I got scared when it started happening the first few times. I think this issue appeared after the November update. Anyone else faced this?
AJ205 said:
i found this on google support. it seems like a common issue. thats a shame. I'll have to try my luck with the importer in my country because there is no official support for google devices. fml.
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I'm not seeing this as a common issue but merely a few users. Support told them to either return the device or get it fixed. Returning after the 15 day period is unfortunate because you'll get sent a refurb. However, if it's noticed before 15 days after receipt then you can return it, get your money back and then buy another new device. I believe the return period for hardware related issues should be at least 30 days but that doesn't seem like it's in the cards. In your case without support I'm not sure there is anything you can do other than get it fixed which is a bummer. My call quality has been stellar as others here have said so I hope you and the OP can get this resolved.