Hi, I have discovered that Direct Push e-mail is causing the wizard to power on at certain intervals and for me at least was causing significant power drains under crossbow. Here are 2 fixes.
1. This is for those that use an exchange server and/or direct push email.
-Locking the device stops the wizard powering on and still allows use of direct push email.
2. Those that don't wish to lock their device and don't use direct push email.
-Change the following Registry values:
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\
HeartbeatIncrement DWORD: 0
InitialHeartbeat DWORD: 0
MinHeartbeat DWORD: 0
MaxHeartbeat DWORD: 0
Reset
Hopefully this will work for you guys it did for me, no power on all night.
EDIT: Sorry after longer testing No. 2 appears not to work however I still think it has something to do with Activesync and Direct Push E-mail. The settings reset themselves after soft reset.
It works!
Confirmed. Locking the device via the Today screen plug-in prevents the undesired power ups.
I am using a small program called Device Lock with the Suspend option. I set Button 4(Hold) to Device Lock. Sometimes it wakes up immediately after suspending, but I can press the power button and it stays off.
http://forum.xda-developers.com/showthread.php?t=261277
I discovered this yesterday also.
He means using the today screen plugin to lock it, not just having buttons locked except power in case you weren't aware of that.
No wonder I never had this problem. I use batterystatus to lock my screen all the time. Isn't the lock nice? Very convinent. My only hope is if there is anyway to unlock it with one hard button.
Oh. I was using the Lock in the control panel set to lock after 0 minutes of idle so when I pressed power it would power down and lock.
I'll have to find a better way to lock.
it didnt work....
Malik05 said:
it didnt work....
Click to expand...
Click to collapse
using the batterystatus, not the lock in the control panel.
i meant the regedits, it didnt fix the problem...i dont like to lock my phone when not in my pocket...
i hit the lock button on the today screen and i watch it turn on and off every minute... still... it didn't help ...
I wonder how did faria fix it in his ROM.
any update? wokring solution ?
Faria has the only known solution to this but is refusing to share that knowledge by looks of things, maybe so he can forces users to use his own cooked ROM or something...
the only working solution i have seen was the one rusigor suggested and that was taking the device password off. and im believer because it worked for me. so im sticking with that. Also i noticed that my battery is lasting like alot lot lot lot lot lot lot longer now. before i would go to bed with the phone at 80% battery and when i would wake up it would be like at 30. The last couple nights i would go to bed with it at 59 and woke up and it was at 55. I was shocked. so thats why im sticking with this method.
neonkoala said:
Faria has the only known solution to this but is refusing to share that knowledge by looks of things, maybe so he can forces users to use his own cooked ROM or something...
Click to expand...
Click to collapse
I hope it's just a case of him not knowing of this thread! Has anyone PM'd him?
I will if no one has yet.
Karl
Sorry meant to update this, fix has been around for a little while now.
Untick Turn off backlight for both battery and mains power and this will cure the problem however you may still have automatic power offs.
I don't use push, nor do I have an Exchange server configured. I also had a problem with automatic power-ups. I found that having the device configured to display the owner info screen when it is switched on caused it to power up on its own shortly after it was switched off.
Getting rid of the owner info display on power-up did the trick for me.
I'd love to know how those two things are connected.
I found a solution for me
I also think is more related with the screen light as I used the WM6 MB and i put the screen auto off after 30 sec, and it was waking up very frequently. I completly removed the screen light auto off and now my phone never wakes up alone (just when it should be =D).
Hope it helps!
Related
Hello all,
I just got my AT&T Tilt and love it so far, except for one major annoyance. When I press the power button, the device will turn the screen back on after a few seconds to a few minutes. The problem is when it's in my pocket, it can accidentally call people. My 8125 and 8525 did not experience this issue.
Any suggestions?
Thanks!
Button lock
It sounds as though the phone isn't set to lock all buttons except the power button when it is in standby. This happened to me last time I re-flashed my Wizard, and I couldn't figure out for ages why my battery was draining so quickly as well!
Settings > Buttons > Lock
Hmm, not seeing any option under Buttons or Lock. I do remember this setting from WM5. It does appear, however, that the buttons are not turning the phone on, it's just waking up even if I leave it on a desk.
You can add lock to the home screen
first press and hold the hang-up button so that it locks. Then just push the power button once. This puts it in standby.
There is a idle timeout for going on standby mode, but I can't find a setting to auto-lock.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
Are you paired to a Bluetooth device? I see similar behavior in my 8525 when in my car - the BT car kit does stuff which "wakes" the 8525
Richard
Try this leaving Google Maps On the Screen
Hi Guys,
I get this behavior when I have Google Maps running. It will even cycle the screen on and off a couple times.
nope and nope. just sitting on the today screen.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
I have the very same problem.
However, my girlfriend whom I also bought a Tilt for, her's doesn't do it.
We've installed all the same software too, so I'm a little puzzled.
start>settings>system> key lock. set it to lock all buttons except power.
rzanology said:
start>settings>system> key lock. set it to lock all buttons except power.
Click to expand...
Click to collapse
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
JonRick said:
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
Click to expand...
Click to collapse
Any number of applications might be starting the device, from weather apps to calendar, diary, time sync etc etc. For example, HTCs weather app will do it depending on how often you have it set to another example I came across from someone was TREO ALERTS that contains a script "refresh.mscr" and it was set up refresh time 30 seconds (this was turning his TyTn II on by itself).
Mike
hard reset and try again.
i'm betting that none of these suggestions were helpful (except the one about some application generating a wakeup event without any other visual notifications).
i was having the same problem, but i just tried to narrow down which running program was causing the events. it's one of:
* wireless manager
* messaging
* IM
my guess is IM; i'm going to test that out in a second.
well, it's none of the above. still seems to wake up randomly anywhere from 15 seconds to several minutes.
seems to happen more frequently when it's just been turned off.
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
dscline said:
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
Click to expand...
Click to collapse
i'm fine with using the lock function, but it still turns on randomly, using battery, and eventually unnecessarily yellowing the screen from backlight aging. my next approach is to check out the notification queue, using a notification cleaner app.
So i am having a similar problem. When i press the power button, the phone's screen turns off but when the keyboard slides, it turns back on... is there a way to make it so the keyboard sliding does not turn on the device? I think the keyboard slides around a little when in my pocket and i hate pushing 3 buttons to unlock my phone... thanks
I was having the same problem.
This is an issue with the ATT rom. Flash over HTC rom and you will be all set.
I have been having the same problem as well. I just installed this DeviceLock program:
http://forum.xda-developers.com/showthread.php?t=305402
If you enable the "Lock on Wake" option, the device will be locked when it wakes up, so the backlight stays off and you won't call anyone by accidentally hitting buttons.
Also, I ran across this related thread you might want to check out (basically talking about the same thing, but for the TyTn II):
http://forum.xda-developers.com/showthread.php?t=341419
Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
pchronos said:
Moving from the Touch to the Kaiser I love the 3G performance and the built-in GPS however there are two MAJOR issues I have that did not exist on the Touch and I cannot understand why the Kaiser with double the memory suffers from this.
1- Erratic scrolling in IE even after the page has loaded ?
2- My other problem (and this is more serios) is that the device does not turn off after the 1 min settings I set in the Power settings. I do not set the backlight dimming settings. I just want to phone to off itself after 1 min. It does not and if I forget to turn it of it just drains the Batt.
Again, the Touch did not have either of these flaws.
Any help with the power issue would be great.
Thanks in advance
Click to expand...
Click to collapse
There is a known issue that I and others have been reporting regarding scrolling in PIE. We have not yet identified a way to resolve this. However we have discovered that :
Opera Mini a java midlet based application works well and super fast. A great application for straightforward browsing. No frills but good viewing options and due to the way it works may reduce data charges for some and will certainly impress with its speed. (Freeware)
http://www.operamini.com/beta/
OR
Opera Mobile. Works well and fast, no scrolling issues and actually a pretty good full spec.browser. Not free but has a trial period to test it out. Iuse this and am very pleased with it.
http://www.opera.com/download/mobile/?man=Windows+Mobile+5.0+Pocket+PC&ver=8.65&heading=Windows%20Mobile%205/6%20PPC,%20Professional,%20Classic&img=/img/products/mobile/platform/865.gif&extra=
As for your switch off problem, that I think is just a settings issue, but I'd need to check.
Mike
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
mikechannon said:
Regarding turning off after 1 minute.
I suggest you go back into:
Start?Settings>system>Power icon>advanced tab
Uncheck turn off device after 1 minute, click OK.
May be best to perform a soft reset.
Now go back and recheck "turn off device" after 1 minute
Perform a test to see if the one minute turn off is now working, and report back here on success or otherwise.
Mike
Click to expand...
Click to collapse
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
pchronos said:
Hi Mike,
Thanks for the feedback. I unchecked the power setting to turn off after 1 min, power cycled the phone and set it again. The phone does NOT power off.
I power cycled one more time and still i does not turn off.
Can you please verify this behavior ?
Nothing is checked in the backlight options and ONLY "Turn off device if not used for" 1 min is checked under "On battery power".
The phone never turns off on its own.
Thanks again,
Click to expand...
Click to collapse
I tested this before making the above post. I tried different time settings and it powered off at the set time. So I can only think that either some application is keeping it "alive" ie. not "idle" so the time trigger never starts or this is something that will only be cured with a hard reset.
If you have killed all running applications and it still will not auto sleep then hard reset may be the only option. If you have full backup facilities this should be a painless operation, though if you reinstall the backup and the problem is caused by an installed application then the problem will return on backup installation.
Mike
The only app that is running ( that I can see ) is Activesync due to push email. This was the case with the Touch so I do not think it is Activesync that is keeping the phone from turning off.
Thanks anyway for your efforts...
Found the problem!
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
pchronos said:
Well it looks like Activesync (DirectPush) is the problem.
If I kill ActiveSync the phone turns itself off at the established timeout. If ActiveSync is running (with DirectPush active) it does not turn off. Again, on the Touch this was not the case so it is not proper behavior.
Any ideas or reg settings to correct this?
Thanks.
Click to expand...
Click to collapse
There may be, but I at least don't know them. There are reg keys that tell the device to suspend but keep an application running (sometimes known as "unattended mode". However we know yours does suspend when AS is not running. I just wonder whether there are any "sync" settings within your push mail client that may be running a sync too frequently.
Another, but more remote possibility is that when AS is active it may also be servicing other apps, like weather apps, time sync etc - so perhaps just worth checking there are no other less obvious apps running. AS can also rather stupidly attempt to sync with the PC even if you are not connected to it. So perhaps double check any AS settings.
Mike
I played with the ActiveSync settings and the only way the phone turns off while AS is running is if I disable DirectPush. On manual sync or periodic sync the phone turns off at the proper timeout.
Any idea where DirectPush settings are ?
Thanks
I've this same problem NOW, but I've working over a month with activesync and pushemail active without this issue!!!!! (My configuration was also "as items arrive")
The only thing I can say is that today i suddently saw my exchange settings had been dissapeared without doing anything, then I reconfigured the exchange setting again, and from that moment my kaiser does not suspend if "as items arrive" is selected!
I have the same problem with the phone not switching off, though on mine it doesn't matter whether direct push is on or off, it still won't power down.
Edit: Now that's typical. As soon as I submitted the above and started playing with it, it started working...
So i just got the Tilt last week. Been using it every day and would say that I am in pretty good understanding of how it works.
My understanding:
Screen dim is set to 10seconds - Meaning after 10 seconds of no use screen will dim (wont be as bright) this works perfectly every time
"Turn off divice if not usef for 1min" - From my understanding it should turn off the screen after 1 minute of no use and shouldnt come on unless I press the power button on the right.
This is where I am having issues. It wont turn the screen off.. it just stays at dimmed.
First let me explain how i have the phone set up since I think it has something to do with that.
I use it for phone calls, email (through Exchange), and text messaging.
Ive tested it a couple times and the screen turns off just fine if I have direct push (email feature) turned off in the Comm Manager.
However with the Direct push ON it seems to not wanna turn off... just dims.
At first I thought... well maybe it cant get email pushed to it if its turned off... but nope, if I manually turn the screen off (by pressing the side button).. and email myself.. sure enough the phone comes out of the turn off state and tells me I got an email... same deal with texts.
So I am dumbfounded. What is not letting it turn off the screen? The only thing that is running in tast manager is ActiveSync.
Thanks in advance for any help
Where do you leave your 400$+ device that it is unattended for over a minute? Mine is out, on, check mail, off, back in pocket.
it has nothing to do with being unattended... i just feel like i should be able to..
Pick it up -> Turn on -> Glance for new emails -> Put it back down.
Without having to turn off the screen every time... seems like it should do that on its own.. otherwise it would be kind of pointless to have that auto turn off after 1 min function.. right?
So... since that function is there.. and its not doing it.. that means something is wrong. so im trying to figure out what is wrong.
It could be a lot of factors so its going to be time consuming to find the exact cause of the problem. Not sure if your willing to hard reset the device to attempt troubleshooting from a hard reset with no other programs installed to rule out the ROM itself your using or if its third party software or possibly other changes/tweaks you might have made.
I know it works as it should for me with the Q-Mobile 1.2 ROM. Both the dimming and device power off setting work fine. And I have Push email enabled so activesync is always connected.
tyeo098 said:
Where do you leave your 400$+ device that it is unattended for over a minute? Mine is out, on, check mail, off, back in pocket.
Click to expand...
Click to collapse
Some of us have a life...
I have the same issue... stock ATT rom, with lots of stuff on it. I'm pretty accustomed to using the power button to turn off the screen when I'm done. All 3 tilts I've had have this issue. I know it also happened running the stock HTC rom.
I am interested in a solution if anyone has any ideas.
I believe I had the same problem. There are two places to change the dim settings. One setting is under:
Settings\Systems\Power\Advance
Another is under:
Settings\System\Backlight\BatteryPower.
At that point I would make sure all these numbers match up that way you know it will dim and shut off at the correct time. One time is to dim, the other is to shut the screen off. Hope were talking about he same problem, and see if that helps.
Punker1234 said:
I believe I had the same problem. There are two places to change the dim settings. One setting is under:
Settings\Systems\Power\Advance
Another is under:
Settings\System\Backlight\BatteryPower.
At that point I would make sure all these numbers match up that way you know it will dim and shut off at the correct time. One time is to dim, the other is to shut the screen off. Hope were talking about he same problem, and see if that helps.
Click to expand...
Click to collapse
This works for me, I set them all the same and the screen dims and turns off.
Thanks much!
xconradx said:
This works for me, I set them all the same and the screen dims and turns off.
Thanks much!
Click to expand...
Click to collapse
Welcome. I had the same trouble, as I was irritated that the screen would shut off at 1 minute. Sometimes programs or installations take longer then that and with Wifi it can disconnect. Glad I could help.
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
titan00 said:
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
Excellent.. changing the setting in both of the places mentioned above to 1minute fixed the issue.. now i have direct push and active sync on.. and it turns off after 1 min yay
Just curious, anyone have any problems with their screens turning back on after being off? I'm pretty sure this is related to my check email interval. Its not a problem for me anymore since I've been using slide2unlock, but before then Id pull my device out and all kinds of programs would be running...but I still get awakened in the middle of the night by a bright screen if I do not put my phone face down on my nightstand.
titan00 said:
The problem is related to Activesync and Exchange direct push.
I had the same problem. As long as Activesync is connected to Exchange the phone does not enter standby.
Try disabling direct push and kill activesync and then see if it works.
I had to configure activesync to check for mail every 30mins instead of direct push to work around the problem.
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
No problems here. I'm using my own ROM however.
ajmoncrief said:
Just curious, anyone have any problems with their screens turning back on after being off? I'm pretty sure this is related to my check email interval. Its not a problem for me anymore since I've been using slide2unlock, but before then Id pull my device out and all kinds of programs would be running...but I still get awakened in the middle of the night by a bright screen if I do not put my phone face down on my nightstand.
Click to expand...
Click to collapse
I've had that. Mine's related to SPB backup which runs at 3AM. Also, pressing any key brings this device out of standby as opposed to my Hermes where only the power button would do this. I don't really like this "feature" much as I now need to have keylock enabled to keep the phone from waking up.
Sleuth255 said:
I've had that. Mine's related to SPB backup which runs at 3AM. Also, pressing any key brings this device out of standby as opposed to my Hermes where only the power button would do this. I don't really like this "feature" much as I now need to have keylock enabled to keep the phone from waking up.
Click to expand...
Click to collapse
Hi:
I hope I understood your issue correctly.
If you want phone to ONLY wake when you push the power button, you need to go to Start/Settings/System/KeyLock There, select the first option, which is lock all buttons except power button.
titan00 said:
If anybody has direct push and standby working please let me know. I'm sick of this workaround.
--
Titan00
Click to expand...
Click to collapse
As stated in my previous post I have Direct Push and Standby works correctly for me. I'm using the Q-Mobile 1.2 ROM.
Chrushev said:
Excellent.. changing the setting in both of the places mentioned above to 1minute fixed the issue.. now i have direct push and active sync on.. and it turns off after 1 min yay
Click to expand...
Click to collapse
PsyOpWarlord said:
As stated in my previous post I have Direct Push and Standby works correctly for me. I'm using the Q-Mobile 1.2 ROM.
Click to expand...
Click to collapse
That is really strange. I'm using Dutty V3 and just tried activating Direct push. Setting Backlight and power timeout to one minute. After leaving the device for one minute the screen dims but does not enter standby.
If I kill activesync it does enter standby but Direct push stops working.
--
titan00
This just started happening:
I restart my tilt. I push the power button and the display brightness gets brighter but the device does not turn off. I push it again, the device turns off but then I can't get it to turn back on without soft resetting! What the crap??!!
Any clue what is going on?
Thanks!
Alan
I am just a n00b, but it sounds like your power button got mapped to your brightness control somehow, and when the screen goes black, the device is not off, just brightness set to 0. When you soft reset, the unit just sets back to default. I am not proficient in mapping the buttons, but a quick search on the forum should help. I know that there are a lot of threads having to do with mapping keys.
Hi
I experience the same problem and strange enough after I downloaded a patch released by HTC for potential issue with blue tooth and the phone.
A soft reset does not solve the problem, instead a Sync with the PC (even not a full one) cure it for a period of 2-3 days.
I have the impression that it is more complicated than just a registry issue. For instance I can not run the TOM TOM any more.
The HTC support only suggested a hard reset that I did but for complicated reasons I was forced to restore a back up I had.
So I am still affected by this problem.
I did a hard reset and used spb backup to restore everything to the day prior. The last thing I remember installing was s2u2 0.99c which seems that it would mess with how the device responds to the power button. I'm going to post over there and see if there is a chance it was the culprit.
Alan
You have to disable directdraw in s2u2.
persiansown said:
You have to disable directdraw in s2u2.
Click to expand...
Click to collapse
It was and is disabled at least according to s2u2 settings. I did notice that for me in 0.99c DPAD was enabled but did not work.
Hi, I tries searching for the solution to this by the "symptoms", and nothing came out, sorry to open a new thread for my own doubt but...
Whenever I make a call longer than 30 sec (which is when the screen dims down), after the call ended (either by me or the caller hanging) the screen stays dimmed down, and for some reason the everything in the Start Menu bar (except the task manager) is unresponsive through touch. The rest of my today screen still responds to touch or d pads, both on screen softkeys work. The start menu is only accessible with the default win button.
The only way I have found to correct this is by pressing the power button twice (going to standby and back). It's not a huge deal, but it is somewhat frustrating.
Any ideas or fixes?
Thanks in advance =)
EDIT: I'm using stock rom and HTC Dialer.
btw, anyone else having this issue?
I also have this issue but no solution (or i can't find the solution) till now. I think it is the bug in this ROM version so hope new ROM will solve this issue.
It´s a well known bug that has been discussed many times......
It happens when you´ve set a device password and your screen turns off during a call.
Solution 1:
Don´t set a device password
Solution 2:
When the above happens, turn the screen off and then on again (2 quick pushes on the power button) and you should be back in bussiness.
Solution 3 (the one I´m using):
if your exchange server enforces the password on your device (you can´t easily turn it off): install a small cab called StayUnlock (do a quick search, it´s either here or over at www.modaco.com), which will automatically disable your password everytime it´s enforced by your exchange server.
Thanks Michi! Step 1 did the trick, I don't need a pswd on my device anyways. XD
When your new it's hard to follow up or search and find stuff when there is SO MUCH information in here.
Thanks again =)