I get a problem when I dial out... - Tilt, TyTN II, MDA Vario III General

I was confused... I cannot dial out any phone number... only can receive..
I try to install my sim card in another handset, it is work.
who can help me?
thanks.

Need more information to help
What happens when you try to dial out (any messages given)? Have you run through the Connection setup (under settings) for your country and operator (I assume it's a TyTN II we're referring to since we're in the Kaiser forum)? More information about your phone/ppc, sim, country and network may help.

Hate to ask the obvious: did you try a soft reset?

Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"? in my Connection session, I only can find Tasks and Advanced but not country and operator.
I using Orange UK.
And soft-reset many times.
thanks.

bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi".
thanks.
Click to expand...
Click to collapse
Had the same symptoms occasionally when connected to 3G on my P3600. Turned out it was a network problem. Network hardware was upgraded a couple of months later and no more problems since (P3600 and P4550).
Try disabling 3G, maybe it helps....

how can I do that...

bwqipzbpd said:
how can I do that...
Click to expand...
Click to collapse
Read the manual or (translating from a German device): Phone -> Menu -> Options -> Band -> network type : select GSM.
This may or may not help, but it´s worth a try.
Good luck!

I have followed your guideline but still not work...
And I cannot access to 3G, GPRS now... Crazy...

My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas

Opposite
I have quite the opposite problem on my elf - Outgoing calls are possible, but no incoming calls. This sim card works fine on another phone, but does not work on another touch. Other sim cards work fine.
Any ideas anyone ?
( I know it's the wrong forum, but am desperate .

michi123 said:
My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas
Click to expand...
Click to collapse
Cool man. It is work. But Do you know why I cannot set as Automatic? is that mean I cannot use 3G now???

Looks like it is indeed network specific. You might want to contact your provider and see if they are aware of any problems. As I said, my network did have the same issues occasionally and I believe Orange in France had some troubles as well about a year ago or so.....

bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"?
Click to expand...
Click to collapse
Well with my (HTC branded and non network customised) TyTN II, Connection Setup is the name of an icon in Settings, Connections Tab. It allows me to select the country and network and the program configures the rest.
I using Orange UK.
Click to expand...
Click to collapse
Ah that may explain it. If you have an Orange provided version of the TyTN II, they may have customised the options on your phone to remove that program/function. Connection Setup is explained in my manual immediately after the section on Comm Manager (pg 163). I'll be interested to hear what your network provider has to say about the problem.

Related

Bad dialing of disconnect

Hi all,
Can someone tell me why my TyTN II, Dutch version, a lot of times won't dial the number that I want it to dial or just disconnects when I'm talking? Anyone have the same experience?
Thank for the help.
Romano
Timacaro said:
Hi all,
Can someone tell me why my TyTN II, Dutch version, a lot of times won't dial the number that I want it to dial or just disconnects when I'm talking? Anyone have the same experience?
Thank for the help.
Romano
Click to expand...
Click to collapse
Have you tried setting to GSM band only, in Settings>Phone?
Mike
mikechannon said:
Have you tried setting to GSM band only, in Settings>Phone?
Mike
Click to expand...
Click to collapse
Mike,
There a 2 options there, the first one has GSM and WCDMA and the second one you can choose between GSM(900+1800)+UMTS(2100), GSM(1900+850)+UMTS(1900+850) and UMTS(2100+800).
When I change the WCDMA to GSM, than my data connection changes to GPRS.
Do you know more about this.
Romano
Timacaro said:
Hi all,
Can someone tell me why my TyTN II, Dutch version, a lot of times won't dial the number that I want it to dial or just disconnects when I'm talking? Anyone have the same experience?
Thank for the help.
Romano
Click to expand...
Click to collapse
Welcome to the club... It appears to be a specific TyTn II problem that is not solved yet. I had the same problem with my Vodafone NL SIM one night. Could not call anyone and could not receive calls while the phone could see the 3G-network. Now it works again, no clue why... You can indeed change the phone-settings for the network and band from "auto" to something else (not sure exactly what those settings were, just try!). This will prevent you from connecting to the 3G-network which means you only have a GPRS-connection. Now you are on the regular GSM-network and calling works again like a charm. But you lost the 3G-data option...
It feels like a network registration problem, but it was suggested elsewhere on this forum as a ROM/3G Radio problem.
Sorry I cannot help more.
Edward
eddythepeddy said:
Welcome to the club... It appears to be a specific TyTn II problem that is not solved yet. I had the same problem with my Vodafone NL SIM one night. Could not call anyone and could not receive calls while the phone could see the 3G-network. Now it works again, no clue why... You can indeed change the phone-settings for the network and band from "auto" to something else (not sure exactly what those settings were, just try!). This will prevent you from connecting to the 3G-network which means you only have a GPRS-connection. Now you are on the regular GSM-network and calling works again like a charm. But you lost the 3G-data option...
It feels like a network registration problem, but it was suggested elsewhere on this forum as a ROM/3G Radio problem.
Sorry I cannot help more.
Edward,
Click to expand...
Click to collapse
I've got a Vodafone account, I called HTC, they didn't hear of this problem before, he said. Changed the settings to GSM on his advice, I'm waiting to see if it helps, but 3G is gone. That not what I want offcourse. Thanks for the advice and confirmation.
Romano
Timacaro said:
eddythepeddy said:
Welcome to the club... It appears to be a specific TyTn II problem that is not solved yet. I had the same problem with my Vodafone NL SIM one night. Could not call anyone and could not receive calls while the phone could see the 3G-network. Now it works again, no clue why... You can indeed change the phone-settings for the network and band from "auto" to something else (not sure exactly what those settings were, just try!). This will prevent you from connecting to the 3G-network which means you only have a GPRS-connection. Now you are on the regular GSM-network and calling works again like a charm. But you lost the 3G-data option...
It feels like a network registration problem, but it was suggested elsewhere on this forum as a ROM/3G Radio problem.
Sorry I cannot help more.
Romano
Click to expand...
Click to collapse
Edward,
I've got a Vodafone account, I called HTC, they didn't hear of this problem before, he said. Changed the settings to GSM on his advice, I'm waiting to see if it helps, but 3G is gone. That not what I want offcourse. Thanks for the advice and confirmation.
Romano
Click to expand...
Click to collapse
Again I called HTC, this someone in Dutch, works better. According to them, you need to go to START/INSTELLINGEN/VERBINDINGEN/HSPDA en unmark this option. (START/SETTINGS/CONNECTIONS/HSPDA). The conclusion is wimple, since there is no provider that fully covers the Netherlands with HSPDA, your TyNT II will not connect or even disconnect when this connection is gone. Sounds simple, I'm going to test this of course.
Timacaro said:
Again I called HTC, this someone in Dutch, works better. According to them, you need to go to START/INSTELLINGEN/VERBINDINGEN/HSPDA en unmark this option. (START/SETTINGS/CONNECTIONS/HSPDA). The conclusion is wimple, since there is no provider that fully covers the Netherlands with HSPDA, your TyNT II will not connect or even disconnect when this connection is gone. Sounds simple, I'm going to test this of course.
Click to expand...
Click to collapse
Tested this already, and it seems to work although you end up with a GPRS-like connection (slow speed). And the HSDPA was the whole reason why I chose the TyTN II! I guess it is supposed to become a UMTS-connection if you disable HSDPA? Would not make sense since this uses the same masts as the HSDPA; thus same coverage.
Just to enrich this discussion, I added other posts that relate to the same problem:
http://forum.xda-developers.com/showthread.php?t=335074
http://forum.xda-developers.com/showthread.php?t=333402
http://forum.xda-developers.com/showthread.php?t=334970
http://forum.xda-developers.com/showthread.php?t=339380
Let me know how it all works for you!
Cheers,
Edward

No-one one here experienced the 3G bug then?

This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.

Help - SMS won' work and O2 have no solution atm.

Got my ignito the other day and realised yesterday that I haven't received any texts. The girlfriend also asked why I hadn't replied to her messages, and when I tried to send a message it comes up with:
Your text cannot be sent, check service center address in settings
Click to expand...
Click to collapse
Have looked through the settings and cannot find anywhere where to input the service centre number for O2. Also tried t O2 and O2 service settings programs in the program list, and they have problems connecting to retrieve any settings. Also on the O2 customer forum other people don't seem to have this problem.
Also have called customer services and even they are a bit unaware and wern't even in the know that this phone had been released. The data service guy over there hasn't even got any settings to push to the phone and has gone off to look for some.
Any ideas ?
Edit: The technical guy talked me through going into strat->settings and the phone area, then clicking on services and the 'voice mail and text messages' then retriving the settings to get to the message centre number. But when i do this the error thrown up says:
Cannot read settings from the network, try viewing settings later or disconnect data connection and try again.
Click to expand...
Click to collapse
Tried taking out battery and a hard eset and nothing has helped. The only thin I have done to the phone is update to HARD-SPL but have not flashed a custom ROM yet. Could this be the problem at all, as I didn't test the SMS before updating this ?
CHeers
Might not help but have you tried removing sim and replacing?
ytboy4 said:
Might not help but have you tried removing sim and replacing?
Click to expand...
Click to collapse
Ye the customer service guy got me to do that, and reset, but still the same. Just tried it again and still nothing. Will try my friends SIM card in the ignito to make sure it isn't my old SIM card.
Just managed to send an MMS to someone on the desk next to me at work, so just seems like MMS. Fiddling with different settings in the MMS, like gateway number ports etc, and MMS still works with a number of possible settings but no SMS.
Really hope I didn't screw it up with the HARD SPL, but will try other versions of that tonight.
Cleaned the SIM and nothing, plus a big thing I CAN RECEIVE TEXTS, but still can't send them. But in the phone settings area I can connect to the network for all the other options like call barring, caller ID, call forwarding, and call waiting, just not the voicemail and SMS option.
Lol comedy of errors.
start>settings>connections>advanced network
SMS Tab
there will be 4 possible settings here.
I sugest you try each of them, with a powercycle between each attempt just for good measure.
I had this on T-Mobile - the Sim didn't input the settings on install.
Go to phone > menu > options > services > voice and text settings and click get settings, you can try to input the service centre if it isn't there or wrong.
Cheers for that boys but still no luck. Tried all the GSM GPRS settings in the SMS tab and still the same.
ericson68, tried that lots the day I realised i was having text problems, plus the guy on the phone from O2 got me to try that, but as soon as i click on the SMS/voicemail settings tab it rejects it and says unable to contact. All other tabs on there can be conected to, like call baring etc, just the texts one which is screwed.
O2 have offered to give me a new one when a courier comes to collect the old one. only problem is my billing address is my parents house where the box is, so have to send the phone back to them tomorrow through our royal fail post system. Special delivery time I think.
Could the hard SPL upgrade have affected this in anyway, Im still running the ROM that came with it though ?
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
ytboy4 said:
Just out of interest if you do a hard reset and then insert the sim do you get a notification asking to set up o2, or is your phone o2 branded?
Click to expand...
Click to collapse
The phone is O2 branded and has O2 software on it as well.
I have just hard reset it without the SIM card in and it installs some O2 things going through the progress bar, and also brings up a page to do with O2 GPRS settings and automatically configuring it.
another try
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
stefan0290 said:
Hi
(sorry, I missed that you alredy tried this)
I have a swedish phone so I am guessing the English meny names.
Maybe you can try this.
Go into settings, select phone, select services, tap "voicemail and sms", tap "get settings from network" and see what happens. You should receive the sms servicec enter number.
Kindest Regards
stefan
Click to expand...
Click to collapse
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
-Ad- said:
Hey stefan. Thanks but have tried that, and that is where the problem is. The SMS service settings are in there but when I click 'get settings' it says:
'Cannot read settings from network, try again later'....
Click to expand...
Click to collapse
Hi
Is it possible to type in the number and tap ok. That should initiate the phone/network with the message center number..
If there is a number there, what number is it?
stefan
Change the SIM card
Hi,
if you search the forum you will see that several people have the same problem, including myself...
Anyways, only solution (so far) is to change the SIM card. So just change your SIM card with your provider and it should work (this is probably free or really cheap anyways, you keep the same number etc.).
I have an unlocked Diamond and the same problem. Only my SIM card with Telenor provider does not work. Other Telenor cards work and also cards from different provider work.
So just change the SIM card and it should work (some people already tried it and it worked, I am too lazy to go to the store, but I will do it soon. until then I have another SIM card (different number) which works fine)
Cheers!
was this number ported to o2, or was it a new contract?
i had the same problem in the first 24 hours, worked fine after that.
Hey
Sorry didn't reply. Just after my last post I tried a friends SIM card at work and it worked fine, so must be my old sim card (5 yrs). My contract was an upgrade and have been with O2 for those 5 yrs.
New card on way to me now, thanks for all the help !
Custom ROM time this weekend

Loosing network signal

Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.

[Q] No MMS on unlocked HD7

So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.
I want to know also
pistol44 said:
So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.
Click to expand...
Click to collapse
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).
alodar1 said:
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).
Click to expand...
Click to collapse
Unfortunately AT&T is different. My g/f is on Telus and has no issues with MMS. But Wind has an issue specifically as they require seperate MMS APN settings. WP7 allows only one APN to be set up so unless you can access the hidden menu features you're stuck with only data but no MMS features.
HTC has a Connection Setup app that apparently gets around this issue.
I'm having this problem too.
I have an O2 unlocked HD7 and I'm using portuguese network TMN...everything runs fine except MMS.
I talked to my Operator and HTC and nothing. Made the Connection Setup a few times and nothing.
Hope to see this solve in a future update
tai4de2 said:
HTC has a Connection Setup app that apparently gets around this issue.
Click to expand...
Click to collapse
This app is useless and does not correct the issue.
i have the same problem, any solution for it...
need this info as well... is there away to make a profile kinda like on a iPhone where you can install to the phone with the correct settings?
I started a thread some weeks ago on Microsoft Answers and still pending an answer:
http://social.answers.microsoft.com.../thread/14602486-1bd0-42b8-b4be-262ac540c7a5/
I had the same problem but resolve it in this way:
- Settings
- mobile network
- Data connection ON - 3G connection - ON
Works for me
Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos
zeka1974 said:
Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos
Click to expand...
Click to collapse
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS
X5 E70 said:
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS
Click to expand...
Click to collapse
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working
zeka1974 said:
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working
Click to expand...
Click to collapse
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings
X5 E70 said:
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings
Click to expand...
Click to collapse
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators
zeka1974 said:
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators
Click to expand...
Click to collapse
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?
X5 E70 said:
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?
Click to expand...
Click to collapse
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset
zeka1974 said:
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset
Click to expand...
Click to collapse
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working
X5 E70 said:
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working
Click to expand...
Click to collapse
I send an MMS by Optimus a few seconds ago...must wait for the response of my girlfriend
But probably I will flash the Stock Rom and put all clean.

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