[Q] No MMS on unlocked HD7 - HD7 Q&A, Help & Troubleshooting

So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.

I want to know also

pistol44 said:
So it seems unlocking this device from T-Mobile and using it on Wind Mobile (in Toronto, Canada) gives me problems with MMS.
I cannot send or receive any MMS.
I researched to find some people are setting up an additional APN for MMS but WP7 only allows 1 APN to be set up.
As well no advanced settings are available.
Yes I have downloaded the HTC Connection Setup and even selected Wind Mobile but no change.
Anyone out there on Wind Mobile or Mobilicity and using MMS? I have a feeling I need to access the Admin Settings (eg ##634#) like some others have done. Too bad that code doesn't work on HD7's.
Click to expand...
Click to collapse
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).

alodar1 said:
I unlocked my HD7 and put in an AT&T sim. I had MMS and it sent fine. There are some reports that WP7 to NON WP7 MMS not working. But my tests show it working from WP7 to WP7 and WP7 to an android device(My touch).
Click to expand...
Click to collapse
Unfortunately AT&T is different. My g/f is on Telus and has no issues with MMS. But Wind has an issue specifically as they require seperate MMS APN settings. WP7 allows only one APN to be set up so unless you can access the hidden menu features you're stuck with only data but no MMS features.

HTC has a Connection Setup app that apparently gets around this issue.

I'm having this problem too.
I have an O2 unlocked HD7 and I'm using portuguese network TMN...everything runs fine except MMS.
I talked to my Operator and HTC and nothing. Made the Connection Setup a few times and nothing.
Hope to see this solve in a future update

tai4de2 said:
HTC has a Connection Setup app that apparently gets around this issue.
Click to expand...
Click to collapse
This app is useless and does not correct the issue.

i have the same problem, any solution for it...

need this info as well... is there away to make a profile kinda like on a iPhone where you can install to the phone with the correct settings?

I started a thread some weeks ago on Microsoft Answers and still pending an answer:
http://social.answers.microsoft.com.../thread/14602486-1bd0-42b8-b4be-262ac540c7a5/

I had the same problem but resolve it in this way:
- Settings
- mobile network
- Data connection ON - 3G connection - ON
Works for me

Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos

zeka1974 said:
Hi X5,
What version of HD7 do you have?
Unbranded? Unlocked?
I have an O2 UK HTC HD7 unlocked, using it in Portugal with another carrier (Portuguese Carrier TMN) and MMS are not working.
Thanks
Santos
Click to expand...
Click to collapse
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS

X5 E70 said:
Hello Zeka
My HD7 is O2 UK, unlocked. Just like you i use it in Bulgaria with different operator - M-Tel
At first i had the same problem with MMS. I spoke with the operator but this did not help me. From my operator just explain me that the HD7 take the settings for MMS automaticaly from the network. After that i see that 3G and Data connection is OFF. Just turn ON and i have MMS
Click to expand...
Click to collapse
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working

zeka1974 said:
Hi X5
Tell me something, HD7/Windows Phone 7 was officialy launched in Bulgaria?
You have a situation identical of mine, but here in Portugal I can't put MMS working
Click to expand...
Click to collapse
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings

X5 E70 said:
Hi zeka
I think still not officialy launched here
Mine is imported from i think UK but i am not so sure
When start the phone there is a logo O2
Did you try with 3G and Data connection ON? Here you need to restart the phone to complete new settings
Click to expand...
Click to collapse
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators

zeka1974 said:
Strange
Yes, when I try to send, I always turn on Data Connection and 3G.
I made the Connection Setup from HTC, restarted the phone and nothing...gives error when I try to send and when I receive one MMS, it does nothing.
I know some friends here that have the same issue as I.
My operator doesn't help too..must see this...probably a problem here in Portugal operators
Click to expand...
Click to collapse
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?

X5 E70 said:
Hm, strange ...
Can you try with SIM Card from another provider?
I think you dont need to use Connection Setup for MMS because mine HD7 take all settings from the network, not like mine old HD2 to input settings manualy for MMS
Did you try to reflash with stock ROM?
Click to expand...
Click to collapse
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset

zeka1974 said:
I will try to see if works with Optimus, a different carrier.
With stock rom no, only made an hard-reset
Click to expand...
Click to collapse
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working

X5 E70 said:
Try with Optimus but dont use Connection setup. Lets the phone to take his settings from the operators network
I would be try to reflash with stock ROM again
Yesterday i had a problem with my Nokia X2 - dont want to start alarm. Everything was OK before 2 days and after that alarm just stop
I reflash by Nokia software updater and now is working
Click to expand...
Click to collapse
I send an MMS by Optimus a few seconds ago...must wait for the response of my girlfriend
But probably I will flash the Stock Rom and put all clean.

Related

I get a problem when I dial out...

I was confused... I cannot dial out any phone number... only can receive..
I try to install my sim card in another handset, it is work.
who can help me?
thanks.
Need more information to help
What happens when you try to dial out (any messages given)? Have you run through the Connection setup (under settings) for your country and operator (I assume it's a TyTN II we're referring to since we're in the Kaiser forum)? More information about your phone/ppc, sim, country and network may help.
Hate to ask the obvious: did you try a soft reset?
Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"? in my Connection session, I only can find Tasks and Advanced but not country and operator.
I using Orange UK.
And soft-reset many times.
thanks.
bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi".
thanks.
Click to expand...
Click to collapse
Had the same symptoms occasionally when connected to 3G on my P3600. Turned out it was a network problem. Network hardware was upgraded a couple of months later and no more problems since (P3600 and P4550).
Try disabling 3G, maybe it helps....
how can I do that...
bwqipzbpd said:
how can I do that...
Click to expand...
Click to collapse
Read the manual or (translating from a German device): Phone -> Menu -> Options -> Band -> network type : select GSM.
This may or may not help, but it´s worth a try.
Good luck!
I have followed your guideline but still not work...
And I cannot access to 3G, GPRS now... Crazy...
My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas
Opposite
I have quite the opposite problem on my elf - Outgoing calls are possible, but no incoming calls. This sim card works fine on another phone, but does not work on another touch. Other sim cards work fine.
Any ideas anyone ?
( I know it's the wrong forum, but am desperate .
michi123 said:
My mistake......you should of course select GSM - typo in above post.....
If it still doesn´t work, I´m afraid I´ve no more ideas
Click to expand...
Click to collapse
Cool man. It is work. But Do you know why I cannot set as Automatic? is that mean I cannot use 3G now???
Looks like it is indeed network specific. You might want to contact your provider and see if they are aware of any problems. As I said, my network did have the same issues occasionally and I believe Orange in France had some troubles as well about a year ago or so.....
bwqipzbpd said:
Where I dial out, the phone will alert "Bi Bi Bi Bi". Of course Tytn II... What you mean by "Connection setup"?
Click to expand...
Click to collapse
Well with my (HTC branded and non network customised) TyTN II, Connection Setup is the name of an icon in Settings, Connections Tab. It allows me to select the country and network and the program configures the rest.
I using Orange UK.
Click to expand...
Click to collapse
Ah that may explain it. If you have an Orange provided version of the TyTN II, they may have customised the options on your phone to remove that program/function. Connection Setup is explained in my manual immediately after the section on Comm Manager (pg 163). I'll be interested to hear what your network provider has to say about the problem.

HTC TYTN 2 With rogers in Canada.

Is anyone out there using a TYTN 2 on the rogers network in Canada? ..
I've recentaly brought one back from europe and i'm having trouble getting it working properly. I can send and recieve text messages but when it come's to calling or trasnfering data i cannot.
I'm realtively new to this but i have managed to flash my device to an english ROM from a norwegian one with limited success as well as unlocking the SIM port for use with any sim card.
My device keeps telling me that i dont have my connection details entered properly and that it cannot communicate with the provider properly. I dont know if this is maybe related to the radio i'm using or if it's simple becasue the ROM i'm using doesn't have Canada or rogers in the provider list.
i relaize that maybe these questions are alittle primitive but i'm trying really hard to understand all of this If some one can point me to a thread where i can read more about the basics of this stuff that would be great also.
Changing the operating system on your phone is pretty cool and someday hope to cook my own.
One last question, is there anyway to remap my keys so that i get my original norweigan configuartion back?
Thanks much,
Ben.
B3nTj said:
Is anyone out there using a TYTN 2 on the rogers network in Canada? ..
I've recentaly brought one back from europe and i'm having trouble getting it working properly. I can send and recieve text messages but when it come's to calling or trasnfering data i cannot.
I'm realtively new to this but i have managed to flash my device to an english ROM from a norwegian one with limited success as well as unlocking the SIM port for use with any sim card.
My device keeps telling me that i dont have my connection details entered properly and that it cannot communicate with the provider properly. I dont know if this is maybe related to the radio i'm using or if it's simple becasue the ROM i'm using doesn't have Canada or rogers in the provider list.
i relaize that maybe these questions are alittle primitive but i'm trying really hard to understand all of this If some one can point me to a thread where i can read more about the basics of this stuff that would be great also.
Changing the operating system on your phone is pretty cool and someday hope to cook my own.
One last question, is there anyway to remap my keys so that i get my original norweigan configuartion back?
Thanks much,
Ben.
Click to expand...
Click to collapse
Perhaps if you install HTC Connection Setup on this rom it should detect your Rogers Provider and set it up correctly.
You can find it in my shared files in my sig.
I am using it here in Toronto. I had to configure it mannually at first. But later, I have downloaded a new rom from HTC Club (Official Rom), that has all the settings for Rogers.
If you need call Rogers and tell them that you need help to set-up your data connection.
They've given me these Settings for manual config:
Rogers GPRS Config
Access Point Name: internet.com
Username: wapuser1
password: wap

[Q] Hey guys, who can give me a little help? thanks

Hello, my dear talent xda delevelpers,
I bought a T-mobile HD7 online few days ago, and i am using it in China now, the operator is China Mobile. I face some troubles these days, and i am searching the whole world but i can't get the answers, please help out.
1. How to identify HD7 is unlock or not? Then i know if i need to unlock it.
2. I could not get any date service (Wifi is not available for me), i am sure i input the correct APN but no data service in HTC HUB/marketplace/Emails, ect. Data connection of the same SIM card works on my old phone O2 Xdalli perfectly, but not on HD7. Is it because of not unlock or how can i get advance settings?
3. I heard that there is "CONNECTION SETUP" on other HD7s, but i cann't find it in marketplace or HTC webside, can somebody send me this app? maybe i can solve the data connection problem with it. Also, i want an "ATTENTIVE PHONE" app, please send me as well if you have.
4. My last question is, i got a T-mobile SIM card in the box, is it come along with any balance or package? Can I use it in China by roaming?
Waiting anxiously and really appreciate your help. Thank you so much.
1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens
corleno said:
1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens
Click to expand...
Click to collapse
Thank you so much fo your help
1. Yes i am using my local SIM and got good reception, calls and SMS works fine, is that mean i got HD7 unlock? How to identify lock or unlock?
2. Still i could not find connection setup from marketplace app. Under genres, there is "tools", and i rolled so many pages but i cant not find. I searched also, there is only an app named "student connection", do you have an address? or tell me how to find it?
3. I successfully make it prison break, haha
I will try my T mobile SIM later, and see what happens :)
OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.
jasonsharp said:
OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.
Click to expand...
Click to collapse
where did you get this rom?
ROMs are in the HD7 Development section.

Tmobile UK + HD7 = NO MMS

Hi Guys
Ive just unlocked my HD7 and debranded it from O2 UK.
Ive having a problem getting MMS working on Tmobile UK are any other people having this problem?
I can find people with the same issue on Tmobile USA but not UK.
I would have thought it should as Tmobile sell a Samsung WP7 device.
Did you try HTC Connection Setup? Might be that carrier settings are not correct
alexrodri0 said:
Did you try HTC Connection Setup? Might be that carrier settings are not correct
Click to expand...
Click to collapse
Yep done that.
Got it working in the end, i swapped some sims around so the phone kept changing network. Then put the tmobile one back in and shazam all working.
I susspect it was something funny happening with Mango.

[Q] MMS problem

Hello. I have problem with sending and recieving mms. I can't send it. When somebody push me mms i've got a full text, size of attach. But attached file not loaded. Phone got a error like "common network error" or same. I've contacted with mobile-carrier, with htc hot line, but everybody send me to another - carrier to htc, htc to carrier ) I tried handcent sms prog but mms still not loaded. All settings for net access for mms is good - i've got it from carrier service. Mobile internet work good (edge, 3g, lte).
I'm from russia. But i got a phone from gemany (eurotest). My previous phone was htc Sensation. It was from UK and it has same problem with mms. Maybe it's regional error? How can i change phone region settings? PLZ HELP!
Severusnt said:
Hello. I have problem with sending and recieving mms. I can't send it. When somebody push me mms i've got a full text, size of attach. But attached file not loaded. Phone got a error like "common network error" or same. I've contacted with mobile-carrier, with htc hot line, but everybody send me to another - carrier to htc, htc to carrier ) I tried handcent sms prog but mms still not loaded. All settings for net access for mms is good - i've got it from carrier service. Mobile internet work good (edge, 3g, lte).
I'm from russia. But i got a phone from gemany (eurotest). My previous phone was htc Sensation. It was from UK and it has same problem with mms. Maybe it's regional error? How can i change phone region settings? PLZ HELP!
Click to expand...
Click to collapse
u should call ur operator center
:good:
x102x96x said:
u should call ur operator center
:good:
Click to expand...
Click to collapse
my mobile opertor told me that i have a problem with phone and gave me htc hot line phone number. htc service man make a remote connection to my phone and check settings. he told me that phone is ok and i should contact with mobile operator looks like a vicious circle
Severusnt said:
my mobile opertor told me that i have a problem with phone and gave me htc hot line phone number. htc service man make a remote connection to my phone and check settings. he told me that phone is ok and i should contact with mobile operator looks like a vicious circle
Click to expand...
Click to collapse
try to flash another ROM !
or set up MMS manually might be best choice...
x102x96x said:
try to flash another ROM !
or set up MMS manually might be best choice...
Click to expand...
Click to collapse
flashing different ROMs at my prev phone (sensation) not solved problem with mms. i've tried about 8 different roms.
mms was set up manually. i've got settings from mobile-operator service.
Severusnt said:
flashing different ROMs at my prev phone (sensation) not solved problem with mms. i've tried about 8 different roms.
mms was set up manually. i've got settings from mobile-operator service.
Click to expand...
Click to collapse
Did you updated to the latest firmware package - 3.22 base + 4.20A radio?
It seems that people who did it can not send MMS. I only upgraded the ROM to 3.22, but left the radio at 4.19A and it is working.
davebugyi said:
Did you updated to the latest firmware package - 3.22 base + 4.20A radio?
It seems that people who did it can not send MMS. I only upgraded the ROM to 3.22, but left the radio at 4.19A and it is working.
Click to expand...
Click to collapse
android 4.2.2, software 2.24.111.3, kernel 3.4.10, radio 4D.18.3250.18_10.34f.1150.03L
btw i cheked cid by terminal emulator. cid is T-MOB101. carrier is TMD. maybe i have mms problems because phone was unlocked?
should i write super CID to unlink from carrier? maybe there is a problem with CID?

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