I have restored a sprite backup of my Tilt to a different/replacement Tilt (WSOD was beyond fixing).
The email accounts do not transfer according to sprite because they are hardware ID linked. However, the email counter still shows unread emails from the time of the backup and I cannot find anywhere in the registry or in application data/etc. to do this.
Does anyone know how to clear these email counters and rid the device of the knowledge of the prior POP email accounts that are buried somewhere but not accessible in outlook?
Thanks
RK
I am having the same problem after I did a restore. Anyone know how to fix this?
I found the registry entry that fixes this:
\HKEY_CURRENT_USER\System\State\Messages\TotalEmail\Unread
Just change the value to 0 and you're done!
Actually, this doesn't work. It will reset the counter to zero, but after you receive the first email, the counter goes back to the previous total.
It looks like the problem for me is that after I did a restore, one of my email accounts didn't show up, but the unread email counter still shows the unread emails that were in the account. If I try to recreate the account in messaging, it tells me it is a duplicate name even though it is not showing up.
Any suggestions?
I solved my issue by hardresetting and doing an advanced/custom restore excluding email. All email accounts except exchange need to be re-entered either way.
I solved my problem by using the attached program to fix my email account show it showed up again. After I read the unread emails, the counter was back to zero.
Thank you - email account repair
I was having similar problems and really appreciate you putting this program on the thread. It worked like a charm.
Related
I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
I have the exact same problem! Everything is still there, every single mail, but the account for my gmail is gone! Can anybody help?
Same problem
Same here. I used Sprite Backup to backup the data on my old TyTN then tried to restore it on the Raphael. On the Mail tab of the TouchFlow the email account is listed (it appears as "PDA - Email" - just as it was named on the TyTN) - but I can not open any message and I can not delete the account either - because it is not listed under "accounts".
SMS messages were restored ok - but the MMS and mail accounts all have the above problem. Any ideas?
MrDerrickC said:
I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
Click to expand...
Click to collapse
This has been covered a few times already, and its even on the main forum page at the moment, anyway, the answer to your question can be found:
Here > follow the thread http://forum.xda-developers.com/showthread.php?t=418975
or
Here > http://forum.xda-developers.com/showthread.php?t=415579
Hope this helps
Just flashed the new dutty from old 6.1 and restored my messages with Sprite Backup. Only problem is now I have 6 unread email messages in accounts that are not setup on the phone. I can not create the accounts due to "The account name entered is already assigned to another account." messages when I try to make them, and they do not appear in the list of accounts in Messaging. Any way I can fix this by deleting the registry entries or whatever is telling the phone that the accounts exist? Home keeps telling me I have 6 new emails.
this might help
http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
Nuclear option
For people who are annoyed by the phantom accounts that can appear after restoring from a backup like Sprite backup there is always the nuclear option. I was wondering where all the extra Hotmail accounts were coming from on my Manila2d Mail tab. After reading this and other threads I discovered that they would have come back courtesy of the cemail.vol file from a backup. I couldn't get the mail repair application to restore the phantom accounts and the little application at the Sprite website didn't seem to work either.
Here's the strategy that worked for me:
1. Do a full backup of your phone with Spriteback up except for the mail ie make sure the top level mail checkbox is unchecked.
2. Do a backup (using PIMBackup or similar) of just your SMS messages.
3. Hard reset your phone.
4. Restore from the backup in step 1 and your phone should be restored but with no email accounts.
5. Restore your SMS from the backup in step 2. If you had threaded SMS enabled on your phone you will need to kill tmail.exe and disable threading before the restore. After the restore kill tmail.exe and re-enable. If you don't do this it messes up the inbox completely.
6. Manually set up your email accounts again.
It's a bit of a bore to do all this and not a particularly nice solution but it does work.
Cheers,
Ashley
hi, I'm trying to fix it with this program. but it says repair failed?
any more ideas?
thanks
Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps
i have the touch diamond for sprint and the little yellow bubble that tells you how many unread emails you have always says four (4) even tho i have no unread emails. i have tried deleting my email account off the phone and the bubble stays there. anybody know how to fix it other than a hard reset?
First check other accounts, maybe they have unread mails. If that's not the case, try this:
http://forum.xda-developers.com/showthread.php?t=360009
i only have one pop3 email account and sprint picture mail as a default and i triple checked to see if i have unread email...tried the thread u sent me but it didnt work =( any other ideas on how to fix this problem?
Did you also check all the other accounts? There is a default outlook account and maybe even sms/mms accounts.
I once had a welcome message in a default account and searched for a loooong time before I found it.
If that and the fix from my earlier link doesn't work I'm afraid I'm out of options
!!!
it was 4 new welcome messages in my outlook account! thanks man.. i had to go to the inbox drop down menu to realize the new emails were in that account. kinda made me feel dumb
Glad it works now
I was in the process of setting up an email account, stopped the process halfway through, but successfully added two email accounts.
Both TF3D and Titanium show 3 email accounts, but I can't delete the phantom one. Here are some screens. Any suggestion on how to remove the phantom one?
Anything in the registry?
I had a similiar problem when I tried to create a link to my work's email account. When i bombed out, I tried to delete it and it simply would not delete. I found no solution other than hard reset. Good thing I have a memory card in the phone with all my non-windows mobile-store apps and i backed up to microsoft my-phone
the phantom email account is Hotmail??