I was in the process of setting up an email account, stopped the process halfway through, but successfully added two email accounts.
Both TF3D and Titanium show 3 email accounts, but I can't delete the phantom one. Here are some screens. Any suggestion on how to remove the phantom one?
Anything in the registry?
I had a similiar problem when I tried to create a link to my work's email account. When i bombed out, I tried to delete it and it simply would not delete. I found no solution other than hard reset. Good thing I have a memory card in the phone with all my non-windows mobile-store apps and i backed up to microsoft my-phone
the phantom email account is Hotmail??
Related
I have restored a sprite backup of my Tilt to a different/replacement Tilt (WSOD was beyond fixing).
The email accounts do not transfer according to sprite because they are hardware ID linked. However, the email counter still shows unread emails from the time of the backup and I cannot find anywhere in the registry or in application data/etc. to do this.
Does anyone know how to clear these email counters and rid the device of the knowledge of the prior POP email accounts that are buried somewhere but not accessible in outlook?
Thanks
RK
I am having the same problem after I did a restore. Anyone know how to fix this?
I found the registry entry that fixes this:
\HKEY_CURRENT_USER\System\State\Messages\TotalEmail\Unread
Just change the value to 0 and you're done!
Actually, this doesn't work. It will reset the counter to zero, but after you receive the first email, the counter goes back to the previous total.
It looks like the problem for me is that after I did a restore, one of my email accounts didn't show up, but the unread email counter still shows the unread emails that were in the account. If I try to recreate the account in messaging, it tells me it is a duplicate name even though it is not showing up.
Any suggestions?
I solved my issue by hardresetting and doing an advanced/custom restore excluding email. All email accounts except exchange need to be re-entered either way.
I solved my problem by using the attached program to fix my email account show it showed up again. After I read the unread emails, the counter was back to zero.
Thank you - email account repair
I was having similar problems and really appreciate you putting this program on the thread. It worked like a charm.
Somehow I screwed up the setup of my tilt, and the tilt thought it was syncing with 2 different computers with the same name, but I only sync with my laptop. I fixed that, and the tilt thinks it syncs with only one computer.
I have two email accounts: both are active, but are pretty much interchangeable. Both accounts put emails into the same Outlook inbox. Before I fixed the problem mentioned above, I had three email folders or accounts on my tilt. One got email from my first account, one got email from my second account, and one was what I had on my laptop. When I would sync up, the emails in the first and second account would disappear and be moved to the account called "Outlook." That was fine with me. I file all my emails on the laptop, so no problems. The only glitch was I couldn't reply from emails filed in the Outlook box, but I fixed that. But now the emails in my first account aren't moving over, so that inbox on the tilt is filling up, and the emails are duplicated in my Outlook inbox on the tilt. I can't figure out how to get my first account to sync up. Can anyone help me? Do I need to create a 'second' computer again?
Thanks again for all the help here.
Phil
Ummm try this I don't know if it will help. But open up your Outlook Inbox
Hit Menu
Tools
Manage Folders
There should be boxes in there that may not be checked. Check them and see if that helps your problem.
I don't seem to have the Manage Folders option.
I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
I have the exact same problem! Everything is still there, every single mail, but the account for my gmail is gone! Can anybody help?
Same problem
Same here. I used Sprite Backup to backup the data on my old TyTN then tried to restore it on the Raphael. On the Mail tab of the TouchFlow the email account is listed (it appears as "PDA - Email" - just as it was named on the TyTN) - but I can not open any message and I can not delete the account either - because it is not listed under "accounts".
SMS messages were restored ok - but the MMS and mail accounts all have the above problem. Any ideas?
MrDerrickC said:
I seem to have a problem when restoring email information into the diamond using sprite backup.
This has happened a few times, not sure if its because I'm changing between ROMs.
Anyway, what is happening is that everytime I restore, both my email accounts show in TF3D, but when I try to open the inbox it won't load through WM.
When I go into accounts it does not show the email account also (ISP email account).
The two email accounts I have is hotmail and with my ISP, hotmail one works fine, but the ISP does not.
Any ideas on how to delete the accounts from TF3D??
Click to expand...
Click to collapse
This has been covered a few times already, and its even on the main forum page at the moment, anyway, the answer to your question can be found:
Here > follow the thread http://forum.xda-developers.com/showthread.php?t=418975
or
Here > http://forum.xda-developers.com/showthread.php?t=415579
Hope this helps
Hello, I ask you for help!
I have deleted some email accounts from my htc touch diamond, and I left only my lead account. The problem is that in the email window of the touchflo 3d i have left all the envelope icons of the deleted emails account but i can't delete it....so i have a lot of unused icons.....how can i delete it??
Please help me!
Thank you very much
Please help
Someone could help me please?
be kind....
I need help about this question
Had the same problem, could get a fix, did a hard reset.
no haRD
I can't loose all my data again.....before make an hard reset i wait for more suggestions
I have the same problem, I installed Windows live, subsequently removed it, but the icon is still there.. bit weird.
Same problem here.
Also I've noticed that I can see my old emails (suposedly deleted from outlook) on the preview of tf3d, although on Outlook I can't see (obviously) the deleted accounts and it's messages.
My guess is that when you delete an account, the messages of that account aren't deleted and touchflo not knowing that you have removed that account keeps displaying those messages. Maybe a possible solution is to locate the folder were messages from deleted accounts are kept and really delete them.
solution?
I am getting the same problem. Any possibility of resolving this issue, without a hard reset?
After doing a hard reset for a different problem I put my backed up info back on (using the one created by htc) and since that time I've had this same problem. Did anyone figure this out yet? I really need to get rid of my gmail account to set it up correctly with imap instead of pop but I can't remove it because of this problem. Any help/links provided will be appreciated.
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
mnuapel said:
Does anyody have solution for this? After flashing new rom i wanted to restore my sms by sprite backup and it restored also some other mail accounts which are now stuch on touch flo screen and i cant remove them. I dont want to do hard reset again and loose my sms messages.
Also how do you restore your sms messages avoiding problems like this?
Click to expand...
Click to collapse
this is what i used to take care of the ghost accounts: SKTools
Found a FIX!!!
Here is what I used after doing quite a bit of Forum digging. This utility will repair the "Ghost" email accounts showing up in your TF3D, and make them re-appear in your list of accounts (Start/Messaging/Messaging). It has made me a happy camper...
Just copy the EXE to your device and run it. More information about this can be obtained here: http://www.etenblog.com/2008/02/14/recover-lost-email-accounts/
The program is pretty self-explanatory, so you shouldn't have any trouble recovering your ghosted accounts.
::: BK :::
Email icons
I had the same problem if your talking about the outlook account, and when you click and hold on the account it has a delete option but not clickable,... if this is what your talking about you must reset your active sync settings for your user, delete all of them, then re set it up as new account, but do not include sync for mail, that removed all the email accounts on my phone except hotmail, which i wanted to keep, hope this helps
I recently flashed the [25 February 2009] HyperDragon IV Lite. That went smoothly and is running well. However, I have an email issue to which I haven't been able to find a solution.
The problem is of my own making. I had backed up data before flashing the ROM. After finishing the install, I tried to set up email accounts, but was having an issue with my AT&T account - a whole different matter.
So, after being unable to download email, I decided to restore the backup I'd done. I assume since I'd flashed a new ROM, the following problem occurred.
I can see the email from my personal account in the TouchFlo interface; however, it isn't listed as an account in the accounts list and I can't download new mail or open an inbox. I also can't create the account now since the Tilt thinks it's already been created.
I have no way to delete the account since it's not listed in the account list and can't create a new one for this email address. Additionally, my exchange server was restored and I have the same problem there; except for the fact that I'm getting new email. However, I have a gap of a couple days I can't download because I have no control over the account. It shows in the account list but can't be deleted or changed.
So...does anyone have a good solution to this? A way to remove the accounts so I can start from scratch maybe???
I very much appreciate any help I can get with this.
Thanks,
GT
You can try this, I have used it before to clean out phantom email accounts
http://forum.xda-developers.com/showpost.php?p=1944125&postcount=3
Thanks for the help. It fixed the Bellsouth to the degree that I could delete it and start over. I still can't manage to delete the Exchange Server account. The options simply aren't available when I attempt to use them. Still working on that one.
Thanks again, I appreciate it.
GT
I ran this program a couple times more, and it finally let me delete the sync relationship and email associated with this exchange server account.
I've been able to reestablish this relationship with exchange online and setup the account correctly. So, both accounts have been corrected.
I appreciate the help very much.
Thanks Again,
GT