Database Develop

Activesync Calendar Syncing Issue

OK, this just started for me. Yesterday, after entering a couple of appointments into my Tilt, I was able to sync to a MS Exchange Server wirelessly everything EXCEPT those 2 appointments. Mail/contacts work fine. Just not new appointments. However, I can enter them directly into Outlook 2003 and they sync back to the Tilt. No new appointment, re-occurring or not, with or without notes/reminders/attachments syncs. they are reflected on the Tilt, just won't sync. When connected via USB, I get the no help "Support Code 1" error.
My ROM/Radio/Hard SPL info is in my signature. Win XP (I don't know what service pack the server is, but no changes that have occured that coincide), Active Sync is 4.5.0. Death V.4 does have Thumbcal installed by default which, in an effort to resolve, switched to the standard calendar program. I also (in no particular order):
1. ran scanpst.exe on PC
2. ran detect and repair in Outlook
3. did Regsvr32.exe %Windir%\System32\ole32.dll
4. deleted and reconfigured relationship in Activesync
5. changed the durations of the past appointments AND
6. searched to no end XDA and the net for a solution.
Any assistance would be appreciated. TIA!!

-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.

Thanks! I will check in the morning. After posting this I noticed that one of my PST was well into 2 gigs. I am in the process of moving stuff around and hopefully can get it to be a more reasonable size. Lots of rules to adjust. . . .
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse

OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibility you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse

Glad I could help ... somewhat.
What ever you do, do not upgrade to IE8 especially if you update your calendar with OWA. The new appointment will show up in your calendar but if you've created notes .... the won't sync to your phone.
Other browsers will show OWA in basic mode with only text entries, no HTML support.
Just a tid bit to share .....
ROMeOS 3.1 has worked great for me.
I'm a heavy Outlook user myself. These days I run my own IT Sub-Contracting company and do all my scheduling via OWA.

wireless_one said:
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
Click to expand...
Click to collapse
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????

bump
wireless_one said:
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
Click to expand...
Click to collapse
Anybody? would love some help!

Not sure if anyone is still having this issue, but the fix for Calendar items created on device not syncing up to Exchange (but sync no problem from Exchange to device), do the following:
1. Go to Start/Settings/Clock & Alarm
2. Change your Time Zone to another zone, and OK.
3. Go into ActiveSync on device, and sync with exchange
4. Go back to Clock & Alarm and change your time zone back to appropriate time zone
5. sync with ActiveSync again.
Problem should be resolved. Has worked for me many of times.
Thanks!

Link mail screen to outlook mail

On the TF3D sceen, is there any way to link the mail button to the outlook mail instead of the "internet" mail?
Thanks

Err... If you set up your Outlook mail.. it would work.
If you set up your Outlook Mail and KEEP the Internet Mail (as well), then you will have both of them being accessed from the TF3D mail button (two envelopes on the right, instead of one)
If you set up your Outlook Mail and DELETE the Internet Mail, then you will have one envelope on the right .. and THAT will be the one for Outlook Mail.

To set up your Outlook mail, Tap on TF3D mail button
Then tap on Inbox
Then - Menu - Tools - Options
Now, tap on Outlook E-mail and enter the settings.

I actually tried to configure the Outlook Mail account (time pass) for gmail.
I couldn't get it to work.. (for some reason - sure I did something wrong).
Tried to sync Outlook Mail with my PC using Active Sync... some certificate validity issues came up..
Then, just decided to chuck it.
Had two envelopes appearing on the side.. just went ahead and cleared up everything from the registry - related to the mail set ups and set up my Gmail as the Internet Mail again.

I have set up my Outlook, and as you can see from screenshot, it's got mail in it, however, if I delete my POP3 email, the TF3D screen shows no accounts in the mail screen...

Anyone got any idead how to link the Outlook Inbox to the TF3D Mail screen??

Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around

mkhattab said:
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
Click to expand...
Click to collapse
Yes, I am using Intellisync Mobile Suite....

mcvpjd3 said:
Yes, I am using Intellisync Mobile Suite....
Click to expand...
Click to collapse
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you

mkhattab said:
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
Click to expand...
Click to collapse
Excellent. I'm now showing the envelope in the Mail TF3D screen. I presume that with this workaround, all I will ever get is the "Click to view message" message, and not the first few lines of the message that you get with a POP3 account or a proper outlook account. (see attached)
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?

mcvpjd3 said:
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
Click to expand...
Click to collapse
Correct.
I am using version 9 which works like a charm. I work for the local operator here in Dubai and am currently one of a few internal testers for IMS before we launch it as a service. I find it to be very functional and light on resources- highly highly recommended. Beats all competition including Blackberry (I've also set it up to get a personal POP3 account in much the same way as BB Internet does)
As for how much of the message appears in the TF3D, this depends on how much you tell Outlook to download of the message- all you need is a couple of KBs at the most to get the first few lines in the envelope.

Hey guys
I'm sorry but this will be probably an off-topic and stupid question but when you receive an email on your Diamond does it look like on your pc and can you view emails that have lots of graphics in them ??
I'm really sorry but this is my first WM device and i would like to know things like that

It depends on what kind of email account you are setting up on the device. If it's an Exchange account, the server has to be running Exchange 2007 for you to get HTML email on your device. Internet Email and IMAP display HTML without any problems.

well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??

gaabrysz said:
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
Click to expand...
Click to collapse
Well... there's many to choose from depending on your needs and budget (not sure of any free ones but you'll probably find some out there- although possibly not because Exchange is not cheap to install or maintain). Anyway a simple Google will give you many results http://www.google.ae/search?hl=en&q=hosted+exchange&meta=

Anyone found the solution yet ?
Noticed the solution to sync to a phony account - But I would really prefer to sort this via a registry tweak or similar.
I need to roll this out to a large number of corporate users, so the phony tweak is kind of hard to roll out compared to a registry modification.
Anyone?...
Its kind of frustrating to see the number of new emails in the notification area of TF3D but not actually being able to use the TF3D envelope function.
Regards
M

Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim

no link to intellisync/outlook
mawim said:
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
Click to expand...
Click to collapse
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq

Marqus said:
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Click to expand...
Click to collapse
Sorry to drag up an old thread - I'm currently using Intellisync and would also like to use TF3D to view my emails ...
Did any kind of patch or regedit get released or worked out?
Meanwhile, I'll try the work-around above in this thread if I can work out what to do exactly.
Regards,
Gary.

Any news on this ?
Any sight of that Intellisync patch ?

Can't synch POP mail to desktop Outlook?

I may be late to the game on this issue, but I can't believe what I'm hearing from another source. Hope I put this in the right forum.
Is it true that when we send or receive a POP message on our PDA that there's no way we can synchronize that message back to Outlook on the desktop?
What I need to do is to have any message received or sent using Pocket Outlook with WiFi or 3G/GPRS while away from my desktop syncrhonized back to Outlook via ActiveSync. I've been told this can't be done.
In other words, what we have here is the electronic Roach Motel for email?
Someone please tell me it's not true.

I don't think that's true. I haven't used Outlook/Pop Mail since my Dell Axim Days, but to worked then.
What's true is POP is a one shot deal. If you download the message from your email server using POP to your Mobile, you can't download it from your email server to your Desktop Outlook.

Yes, I understand that with POP, you have the option of either keeping the messages on the server, or having them deleted after download.
Here's a scenario. This is what I'd like to happen. Please let me know if it's possible with a standard POP/SMTP server (NOT an Exchange server, and IMAP isn't an option for me at this time).
1) I synchronize my device with my pc and emails are updated to their respective folders on the PDA while physically connected to my desktop. I then disconnect and leave my office.
2) While on the road, I download an email to the device using one of my POP accounts via either 3G or WiFi. I respond to that message and send it back. Now, I have one new message in the In Box on the PDA, and a response in my Sent Items folder on the PDA.
3) When I return home, I want both those new messages - one in the In Box and on in the Sent Items folder to be synchronized back from the PDA to the desktop.
I've been told it's not possible. Can someone confirm, and if it's true, please explain to me (in layman's terms) how messages manage to go into the machine, but messages downloaded using the PDA just don't want to come out?

BillTheCat said:
I've been told it's not possible.
Click to expand...
Click to collapse
AFAIK, it is not possible in the way you want to do it. Out the box WM will only do this with Exchange Server email. You have to go with a third party service like Xpress Fail that pushes email off your desktop Outlook to your phone.
Maybe someone could suggest a service that actually works, because Xpress Fail sucked for me.
You have probably been told this, but I set up Outlook on the desktop to leave an email on the server for 10 days. This way the phone and desktop get the same email. But thats as good as it gets with a POP account.
One more thing, the "Outlook" account you see on the phone is used for Exchange Server email. You can select it to sync with your desktop, but all it does is load up the email from your desktop.

GWelker62 said:
AFAIK, it is not possible in the way you want to do it. Out the box WM will only do this with Exchange Server email. You have to go with a third party service like Xpress Fail that pushes email off your desktop Outlook to your phone.
Maybe someone could suggest a service that actually works, because Xpress Fail sucked for me.
You have probably been told this, but I set up Outlook on the desktop to leave an email on the server for 10 days. This way the phone and desktop get the same email. But thats as good as it gets with a POP account.
One more thing, the "Outlook" account you see on the phone is used for Exchange Server email. You can select it to sync with your desktop, but all it does is load up the email from your desktop.
Click to expand...
Click to collapse
Incredible. I'm speechless. So, the phone really is like the D-Con roach motel.
I'm incredulous that we have a system that gets Email from the desktop to the machine, and a machine that can send and receive emails while away from the desktop, but can't manage to get the messages back to the desktop when you return.
I just fail to understand how something seemingly so simple can be so complex. After all, POP email is just more or less a text file.

Ok, I've been thinking about this.
Of all the Email addresses I have, the majority of them are in my control. There is only one email address (att.net) that I have no control over and offers only POP.
If I migrate my domains from GoDaddy (which does NOT offer IMAP) to another IHV, can I have my att.net POP email automatically forwarded to a 'ghost' IMAP account at a new host, and accomplish what I want?
I still get back to being amazed that Microsoft hasn't had the forethought to supporting synchronization of POP messages from the phone back to desktop Outook. How F'n stupid is that???
Thanks in advance for any thoughts y'all have on this matter.

I think in Windows Pocket PC 2003 it did sync with POP. But the Windows Mobile Line assumes everyone is using exchange servers. Microsoft makes a lot of assumptions like that.
To answer your question, You will get two benefits out of your solution.
1: You will be able to use IMAP.
2: You won't be using GoDaddy anymore.
WIN FEAKIN' WIN Man!

I'm currently in quite a similar situation - I use Outlook 2007 on my desktop to download ALL my email, 95% of which comes from my Yahoo account. As it stands right now, I POP download my emails to my Outlook (Yahoo doesnt support desktop IMAP unless you pay), and I IMAP it to my Tilt (Yahoo does, however, support IMAP to mobiles, i guess? ). Currently I'll BCC a copy of any email I send to myself, and then once it's POPed back to Outlook, I just move it to the Sent Mail. It's a hassle but it's the best I can do.
The one annoyance is that if you don't close Outlook before leaving home, the POP automatically marks the messages as "read" once downloaded, and so when the Tilt IMAPs them in, they're already marked as read and so I don't get notified.
If you figure anything out (that doesn't require access to my own server!) please let us know lol

JimmyMcGee said:
To answer your question, You will get two benefits out of your solution.
1: You will be able to use IMAP.
2: You won't be using GoDaddy anymore.
WIN FEAKIN' WIN Man!
Click to expand...
Click to collapse
LOL! Yeah, I'm thinkin' yer on to somethin' there. Looking at Dreamhost as an IHV. At least they support full shell access for more than one administrator so I can separate my domains that are serviced by another party.
Ok, but here's a problem. With IMAP, do I have a local copy on my machine, or must everything be stored on the server?

BillTheCat said:
LOL! Yeah, I'm thinkin' yer on to somethin' there. Looking at Dreamhost as an IHV. At least they support full shell access for more than one administrator so I can separate my domains that are serviced by another party.
Ok, but here's a problem. With IMAP, do I have a local copy on my machine, or must everything be stored on the server?
Click to expand...
Click to collapse
I prefer DreamHost myself.
In IMAP they are stored on the server, but most desktop email client give you the option to save a local copy. As to how, it depends on the client though.

JimmyMcGee said:
In IMAP they are stored on the server, but most desktop email client give you the option to save a local copy. As to how, it depends on the client though.
Click to expand...
Click to collapse
Ok, so bear with me, because I'm still getting my head around how this all works.
Let's say I migrate my hosting and set up IMAP accounts for my various email addresses. Then I set both the PDA and my Desktop respectively to download and delete messages from the server. Will messages sent and received on the PDA (therefore stored on the phone) be replicated to the desktop using ActiveSync when I reconnect for a synchronization? Or will I find myself back with the same situation I have with POP where ActiveSynch won't 'see' the PDA's IMAP folders and refuse to copy messages to my Desktop Outlook?

Basically an IMAP server the Email stays on the server. Then with your desktop of PDA downloads the message it is a "Shadow copy." IMAP allows multiple client to access the same Mailbox and the same time if needed. POP hates that.
Active Sync won't have any role in this.
If you download on your PDA, you will get a "shadow" on your PDA and the original message will be on the server. You can then go to your Desktop machine it will look what's on the server that it doesn't have as a shadow copy and then download a shoadw copy of that. Meaning at that point, both Devices will have the message in it possesion.

JimmyMcGee said:
Basically an IMAP server the Email stays on the server. Then with your desktop of PDA downloads the message it is a "Shadow copy." IMAP allows multiple client to access the same Mailbox and the same time if needed. POP hates that.
Active Sync won't have any role in this.
If you download on your PDA, you will get a "shadow" on your PDA and the original message will be on the server. You can then go to your Desktop machine it will look what's on the server that it doesn't have as a shadow copy and then download a shoadw copy of that. Meaning at that point, both Devices will have the message in it possesion.
Click to expand...
Click to collapse
Wow. "Shadow". Now there's a term I haven't heard since my OS/2 days. Man, do I feel really old.
What you're saying is that essentially we then have three sets of copies of both sent and received mail in three different locations, the servers and local devices just setting their 'flags' as needed, correct?
Ok, I guess at this point I guess I really just need to set up an IMAP account somewhere and see how it works in practice so I can get my head around it.
Thanks for all your help!

BillTheCat said:
Wow. "Shadow". Now there's a term I haven't heard since my OS/2 days. Man, do I feel really old.
What you're saying is that essentially we then have three sets of copies of both sent and received mail in three different locations, the servers and local devices just setting their 'flags' as needed, correct?
Ok, I guess at this point I guess I really just need to set up an IMAP account somewhere and see how it works in practice so I can get my head around it.
Thanks for all your help!
Click to expand...
Click to collapse
Basically, yeah.
Maybe use a GMAIL account via Imap and seee what happens when you check it from two locations.
Feel free to shoot me any questions you have.

configuring Outlook for OWA

Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi

s_ravi_kumar said:
Hi All,
I apologize for posting here for a simple thing. I hv HTC Touch Diamond. I want to configure Outlook for my email, calendar etc with my corporate exchange server. Assuming I dont want to synchronize through activesync on my PC. Because from a PC I want to check mails using OWA. If I am not at my desk I want to receive emails on to my mobile.
I have tried all various ways of configuring it. One search has asked me to enable OMA(Outlook Mobile Access) on my corporate exchange server which is not in my hands.
Using GPRS is there a way I can receive corporate emails on to my HTC Diamond ?
Regards
ravi
Click to expand...
Click to collapse
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen

Pietje_1985 said:
Correct me if i'm wrong, but you might wanna use this app: Mobipush
http://www.mobipush.com
It's like a push mail server which will forward any mail to your Diamond...it's free of charge...just give it a try...I'm using it and I love it...
Good luck
Regards,
Jeroen
Click to expand...
Click to collapse
No Luck. It errors out saying it cannot get IMAP server details.

s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
By the way, My company uses BlackBerry.

s_ravi_kumar said:
No Luck. It errors out saying it cannot get IMAP server details.
Click to expand...
Click to collapse
s_ravi_kumar said:
By the way, My company uses BlackBerry.
Click to expand...
Click to collapse
Ahh..I see....well than for now I cant offer you a solution.... sorry...
Keep us posted about your progress allright?
Thanks mate!
Jeroen
b.t.w. if you gonna use the app, type in your server details manually...than (for me) it should work

Thanks Jeroen. I will post any progress I make. Btw isnt it frustrating ? I have WM and outlook in installed , internet is available on mobile and my company uses Exchange Server still I cant receive emails on my mobile.
hmm.. I am sure there will be other people who are interested in or already using by some way.
Thanks again Jeroen.
-Ravi

Although your company uses exchange they need to configure OMA on their servers. Although you say they have OWA that doesnt mean it will work on your mobile. they also need to have a specific version/service pack level on their exchange server.
The fact they use blackberrys suggests they havnt configured the OMA part that you need. If they did then your company will be the only ones who can help you as they will need to supply you with the OMA server address (usually different to your OWA one) and in many cases a certificate to use.
There really is nothing we can do, its all down to your companys IT department.

This is what you have to do:
Go to your Systems Administrator and ask him whether it's possible to receive email on your diamond. Minimal requirements are:
1. Microsoft Exchange Server 2003 with SP2 installed
2. OWA and Mobile access enabled for your user account on your corportate network.
3. The root certificate of your Certificate Authority. This can be a third party certificate like Verisign or one from your own CA within your corporate network.
4. OWA certificate. This is probably the same ssl certificate you use when you try to access your corporate email from the internet like https://webmail.corporate.com
You have to import both the root certificate as well as the webmail certificate on your diamond and configure the settings.
I have configured this many times for my users with both Exchange 2003 and Exchange 2007 and works great.
Good luck and don't hesitate if you need more info.

The others are right in saying that OWA needs to be configured and available. The other snafu is if there is a cert or not... for example, my company does not use a cerrt and had a re-direct... so the real URL is:
http://mail.mycompany.com/exchange
but they publish the URL as
http://mail.mycomany.com
which has a redirect page to the above URL. You need to make sure you have the full URL: http://mail.mycompany.com/exchange when you configure mail and *IF* they have a cert or not... by default I beleive WM6 assumes a cert.

Thanks all for the suggestions. I have asked my company to enable OMA and configure it. But since we are a blackberry shop they said that they cant do it. Mean while I saw BBConnect for Diamond. Can I use this on Diamond to receive emails. Is there anything extra I need to do to work with BBConnect apart from Internet availability on Diamond ?
-Ravi

[Q] HTC HD7 Outlook synchronization not possible

HTC HD7 with WM7 - there is no provision to synchronise with microsoft outlook using Activesync or Windows Mobile Device Centre.
Alternate way of using Exchange Activesync does look complicated
Please address the issue

This has been Answered
There are some workarounds & a 3rd party app, the solutions have been posted and can be easily found with a simple search (here is a hint, CompanionLink for outlook, Windows Live Connector, Gmail Sync). This is a very hot issue and I suspect there will be more solutions forthcomming
Cheers
BR

namasivayam said:
HTC HD7 with WM7 - there is no provision to synchronise with microsoft outlook using Activesync or Windows Mobile Device Centre.
Alternate way of using Exchange Activesync does look complicated
Please address the issue
Click to expand...
Click to collapse
I got these answers when I posted on social.answers.Microsoft.com
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2-easy-ways-to-sync-outlook-with-htc-hd7-1289546168.html
Sync Windows Phone 7 with Outlook
http://www.companionlink.com/windowsphone/outlook/
I recommend posting or looking for WP7 related questions there as they've got a lot of MS employees that answer questions.

My Milage
I tried the Hotmail connector, I had some issues, it seemed to have problems dealing with more than 250 contacts. I am using the Demo version of CompanionLink and syncing to my gmail acct and that is working very nicely.
cheers
BR

I followed method two from the two ways to sync and worked just fine. I kind of like getting away from Outlook anyway. Hotmail/Windows Live is great since it can used through any computer contected to the internet to update contacts, phone numbers, etc. But I could see if this is an issue if you primarily use Outlook.
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2...289546168.html

The problem I have is my company isn't running Exchange so for me to get my calendar and contacts I need a way to sync with Outlook.
I've tried Hotmail Connector and it works well for a one time sync but if you have a lot of changes to your calendar I have to make the changes in Outlook and Hotmail.
I refuse to pay $40 for something that should work out of the box.

PaullikesWINMO said:
I followed method two from the two ways to sync and worked just fine. I kind of like getting away from Outlook anyway. Hotmail/Windows Live is great since it can used through any computer contected to the internet to update contacts, phone numbers, etc. But I could see if this is an issue if you primarily use Outlook.
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2...289546168.html
Click to expand...
Click to collapse
Yup. Had all my Outlook contact on my phone the sec I imported the file into Windows Live. I was surprised at how fast everthing setup. I am really like the WP7.

hi all, I'm a new user HD7 ( four hour ago) I syncro with Outlook connector without problems 800 contacts and appointments...
thanks for your help

alabij said:
I got these answers when I posted on social.answers.Microsoft.com
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2-easy-ways-to-sync-outlook-with-htc-hd7-1289546168.html
Sync Windows Phone 7 with Outlook
http://www.companionlink.com/windowsphone/outlook/
I recommend posting or looking for WP7 related questions there as they've got a lot of MS employees that answer questions.
Click to expand...
Click to collapse
Unfortunately, both are cloud solutions, which are unacceptable to me for both security and privacy.
If the WM7 device were seen as an external storage device (apparently doable via the registry), does anyone know whether this could faciliate a direct USB sync with Outlook 2010 32-bit?

Both solutions are OK for a one off copy of Calender & Contacts but do not perform a true contniuous Sync with Outlook and do not handle TASKS

MarkAtHome said:
Unfortunately, both are cloud solutions, which are unacceptable to me for both security and privacy.
If the WM7 device were seen as an external storage device (apparently doable via the registry), does anyone know whether this could faciliate a direct USB sync with Outlook 2010 32-bit?
Click to expand...
Click to collapse
if you are not ready to play with the cloud, I don't think wp7 is for you. They seem very serious about making the cloud an integral part of the OS going forward.

nrfitchett4 said:
if you are not ready to play with the cloud, I don't think wp7 is for you. They seem very serious about making the cloud an integral part of the OS going forward.
Click to expand...
Click to collapse
If you can explain how I get my outlook onto the cloud well you have me.

Is there no place like WinMo6.5x like "Microsoft My Phone" ?
with an live.xx ID
Wolf

wolfwolf said:
Is there no place like WinMo6.5x like "Microsoft My Phone" ?
with an live.xx ID
Wolf
Click to expand...
Click to collapse
no microsoft myphone. All syncing goes through your live email address (like hotmail). For me, I had all my contact info on gmail because of playing on android with my hd2.
1. Logged into hotmail
2. clicked on import contacts under the contacts view
3. Clicked on gmail and followed the instructions
Took about 10 minutes.
For outlook I'm pretty sure you can do something similar, though I think you might need outlook connector from the marketplace to bridge it over from outlook to hotmail. You will only have to do this once, but then I guess your outlook will not be a syncable acct on you phone.
Just looked on my hotmail and it says to export your outlook contacts to a file that you can then upload to hotmail.

I'm a Windows Mobile User for 2 years now (SE Xperia X1) and loved the way I can sync it with outlook.
I have all my contacts (approx 500) in outlook and also use the calendar (+5000 items)
I've spent some time in the past to get the info on my contacts straight and I'm very disappointed about the lack of synchronisation options between WP7 and outlook.
Why does everything needs to be cloud-based.
I don't sync every day, but neither use outlook on everyday basis.
I never experienced syncing problems on either calender/notes/contacts or mail.
I have read something about features that will be added in the near future into WP7 and hope that local outlook synchronisation is one of them.

Hi guys,
I`m new to WM7 and i`m trying t sync my contacts as well. I don`t use Outlook and idon`t have an account.Is there any other way to get my contacts on te phone?
Thanks

So the windows 7 software allows syncing to google calender, email and contacts?

I'm stunned that there is no native support for Outlook synchronization with Exchange - this is old school and what I consider a core component of any smartphone I purchase.
I've just bought a HD7 assuming it would have this functionality (why would I check for this on a Windows phone, next I'll need to check the thing makes calls), guess I'm going to have to sell it on.
There maybe Third party solutions but I can't imagine they're ever going to work as well as a direct sync with the Exchange server in my office, giving Contacts, Tasks, Calendar Items, etc.
Absolutely gutted.
B

Of course there's native support.
If you have an exchange server, you have ZERO to worry about.
The issue is people who use Outlook for Pop and Imap. Or people who just use it for tasks and contacts. Without a Hotmail Connector, there is no way to interface with Outlook like the old school Active Sync did.
Again though, If you have Exchange, it works exactly like it does on any other platform, if not better. The only thing lacking right now is Tasks.

Jimbonics,
I could kiss you. My wife wouldn't like it (and neither would you most likely, I'm stubbly)
I've been reading phone forums, reviews and specs for what seems like months trying to choose the right phone (offline voice command via bluetooth is essential for me but Android doesn't do it and other devices have flaky support) so I skim read this thread: my bad.
Thanks for making my day.
B