Activesync Calendar Syncing Issue - Tilt, TyTN II, MDA Vario III Themes and Apps

OK, this just started for me. Yesterday, after entering a couple of appointments into my Tilt, I was able to sync to a MS Exchange Server wirelessly everything EXCEPT those 2 appointments. Mail/contacts work fine. Just not new appointments. However, I can enter them directly into Outlook 2003 and they sync back to the Tilt. No new appointment, re-occurring or not, with or without notes/reminders/attachments syncs. they are reflected on the Tilt, just won't sync. When connected via USB, I get the no help "Support Code 1" error.
My ROM/Radio/Hard SPL info is in my signature. Win XP (I don't know what service pack the server is, but no changes that have occured that coincide), Active Sync is 4.5.0. Death V.4 does have Thumbcal installed by default which, in an effort to resolve, switched to the standard calendar program. I also (in no particular order):
1. ran scanpst.exe on PC
2. ran detect and repair in Outlook
3. did Regsvr32.exe %Windir%\System32\ole32.dll
4. deleted and reconfigured relationship in Activesync
5. changed the durations of the past appointments AND
6. searched to no end XDA and the net for a solution.
Any assistance would be appreciated. TIA!!

-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.

Thanks! I will check in the morning. After posting this I noticed that one of my PST was well into 2 gigs. I am in the process of moving stuff around and hopefully can get it to be a more reasonable size. Lots of rules to adjust. . . .
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse

OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibility you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse

Glad I could help ... somewhat.
What ever you do, do not upgrade to IE8 especially if you update your calendar with OWA. The new appointment will show up in your calendar but if you've created notes .... the won't sync to your phone.
Other browsers will show OWA in basic mode with only text entries, no HTML support.
Just a tid bit to share .....
ROMeOS 3.1 has worked great for me.
I'm a heavy Outlook user myself. These days I run my own IT Sub-Contracting company and do all my scheduling via OWA.

wireless_one said:
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
Click to expand...
Click to collapse
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????

bump
wireless_one said:
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
Click to expand...
Click to collapse
Anybody? would love some help!

Not sure if anyone is still having this issue, but the fix for Calendar items created on device not syncing up to Exchange (but sync no problem from Exchange to device), do the following:
1. Go to Start/Settings/Clock & Alarm
2. Change your Time Zone to another zone, and OK.
3. Go into ActiveSync on device, and sync with exchange
4. Go back to Clock & Alarm and change your time zone back to appropriate time zone
5. sync with ActiveSync again.
Problem should be resolved. Has worked for me many of times.
Thanks!

Related

Synchronization

Does anyone know if there is an alternate to ActiveSync?
I have been using WinMo for about a year and am disappointed that the sync software from M$ doesn't actually sync. That is to say, it doesn't look at a file - say Contacts - and use the more recently updated one to overwrite the other one, regardless of whether the newer one is on the PC or the phone.
For example, if I enter a new contact into my phone, while I am in the field, the concact does not show up on my PC after a sync. Still on the phone, but not actually synchronized to the PC.
Is there software that actually synchronizes or do they all just follow the "overwrite phone/ overwrite computer" rules?
I should mention that I sync between 2 PCs.
The best there is.
http://www.soti.net/default.asp?Cmd=Products&SubCmd=PCPro
Wow!
Thanks!
Can't wait to give this a try!
Mmm it looks like it doesn't sync outlook stuff (calendar, contacts, tasks, email).. is that the case?
sounds like you have a configuration issue w/ activesync - mine will take whichever is newer, even when syncing between 2 machine. in fact, i've used my phone to sync my work and home machines by using my phone as the go-between. I think the "overwrite phone/etc" settings only kick in if a record is changed on both the phone as well as the desktop?
it sounds like he wants to Sync on 2 PC's and get all stuff on both
you can sync on 2 pcs and get everything on both. the only thing you can't sync to two machines is email...
Task Sync Error
Hi all,
I had a look but couldn't find any help on this issue, so any advice would be greatly appreciated. I have a Tytn II running WM6, it syncs all my contacts and everything, however i have created a couple of tasks that occur on a weekly basis. I created them in Outlook and then synced them to my phone. The problem i have is when i complete the task and mark it off on my phone, the next time i sync, the task in outlook is not complete and has made a duplicate, is there any way to change this.
Thanks

mulitple microsoft exchange accounts?

Is it possible to have multiple microsoft exchange accounts on my Kaiser - Running Dutty's latest rom 04/03/08
also what would happen with the calendars and contacts?
chriscc01 said:
Is it possible to have multiple microsoft exchange accounts on my Kaiser - Running Dutty's latest rom 04/03/08
also what would happen with the calendars and contacts?
Click to expand...
Click to collapse
In my opinion this is not possible since you only have one activesync client.
Would be nice though....
ok heres is the situation, i have 2 exchange accounts, and i can access one via IMAP but then i dont have same sync up as an exchange
can one of the gods write a program for this
Gods any ideas - im sure nothing is out of your capabilities
http://www.tech-archive.net/Archive...lic.pocketpc.activesync/2006-09/msg00251.html
just found the above link, havent tried it yet
made the registry change but cant see any ability to add any further excange accounts!
someone - anyone - GODS do you have an answer to this?
I have tried and tested this solution however havent had the required results!!! I have an exchange server (my own) and my laptop (work) and I am trying to synch so that I have all my calendar appointments on my phone and my own exchange server! When I synch with my work laptop I get all my own calendar onto the laptop but not on the phone!!! any ideas on how to work around this issue????
Basically I want to synch 2 calendars!! Surely there must be an easier way!!!
As far i know its not possible. it works like outlook. Outlook support (until now) only 1 Exchange account (if u use RPC-HTTP you can switch profiles). And on a PDA there is only one client available. And other technical issue is security, like blackberry, there is a remote wipe function (wipe your PDA if your PDA get stolen). And this not possible if you have 2 exchange accounts (in case of 2 different domains example 2 different companies). Policies on the PDA will be forced by the exchange to make this possible.
So to give you a conclusion, until now its not possible. However if somebody find a hack, it could be possible. But microsoft doesnt support it (yet)
Sandbunny said:
As far i know its not possible. it works like outlook. Outlook support (until now) only 1 Exchange account (if u use RPC-HTTP you can switch profiles). And on a PDA there is only one client available. And other technical issue is security, like blackberry, there is a remote wipe function (wipe your PDA if your PDA get stolen). And this not possible if you have 2 exchange accounts (in case of 2 different domains example 2 different companies). Policies on the PDA will be forced by the exchange to make this possible.
So to give you a conclusion, until now its not possible. However if somebody find a hack, it could be possible. But microsoft doesnt support it (yet)
Click to expand...
Click to collapse
cheers sand bunny thought I maybe attempting the impossible!!
Bearing in mind I have two exchange calendars - is there a workaround that may enable me to get my work calendar in my kaiser? Is there an app that allows you to send the calendar file to my phone in a single file format and then enable me to load into the kaiser calendar? Alternatively is there a calendar sharing facility or publish claendars that may enable me to use both calendars in my kaiser??
anybody got any experience of using the following app:-
http://www.odysseyinc.com/subpages/Software/On-Schedule/PocketPC.htm#multiple
seems to state it can do what I am after - have installed it and trying to get the thing to work though it appears pretty complex!!!
JPHCCFC said:
cheers sand bunny thought I maybe attempting the impossible!!
Bearing in mind I have two exchange calendars - is there a workaround that may enable me to get my work calendar in my kaiser? Is there an app that allows you to send the calendar file to my phone in a single file format and then enable me to load into the kaiser calendar? Alternatively is there a calendar sharing facility or publish claendars that may enable me to use both calendars in my kaiser??
Click to expand...
Click to collapse
Do you use GPRS or UMTS 2 sync your PDA? Or do you use the computer?
I use UMTS2 - I tried that On Schedule software and it doenst appear to do what I need it to! I have tried the registry change and then synched with the desktop pc as well as the exchange server and that doesnt work!!!
Even sent a .ics of my work calendar for the next week and that didnt work!
Surely it shouldnt be this difficult!!!
i do this. here is what i do.....
I have an exchange server that i use active sync with. this server is at company 1.
i have XpressMail running at company 2 that connects to an exchange server.
I have 2 calendars and 2 email accounts that are always in sync. I also have 2 address books. pretty neat.
at company 2, my desktop PC is always on.
Id runner that is exactly what I want to achieve - how do you do that? is it something that XpressMail has built in as I cant get anything to achieve this with Outlook 2007, exchange 2007 and active sync!
XpressMail is a free feature on all AT&T / Cingular smartphones.
if you do not have AT&T then you cannot use it.
http://www.wireless.att.com/businesscenter/solutions/email-messaging/xpress-mail-personal-howto.jsp
I also use Facade. since Facade has an xpressmail plugin, i get both calanders and inboxes on my home screen.
rules me out then! back to the drawing board!
has anyone used pocket mirror? http://www.chapura.com/downloads_trials.php
Perhaps this warning is unnecessary for most users here but be careful where you install XpressMail because your employer might have a policy against it.
JPHCCFC said:
rules me out then! back to the drawing board!
has anyone used pocket mirror? http://www.chapura.com/downloads_trials.php
Click to expand...
Click to collapse
I just called Chapura and they said this product only works via cradled sync so I didn't bother speaking further.
JPHCCFC said:
made the registry change but cant see any ability to add any further excange accounts!
Click to expand...
Click to collapse
I have it.
One exchange server is my company serveur (used by activesync on my laptop)
The second one (maybe it's the trick) is one OTA (mail2web.com)
Working like a charme.
I am synchronizing with my laptop which has Outlook account on a server, my home (stand alone outlook) and mail2web.
rom I have two exchnage servers one mail2web personal and one work exchabge server! I want to synch over the air for my personal exchange account however would be happy to synch via laptop for the work exchange! this is where the problem starts! does your solution resolve that? I only really want the calendar to synch but just cannot find a solution which intergrates with two calendars!
jdsx I would be happy to synch over the pc for my work calendar as I could do this at the end of the day! do you think chapura will cater for this?

Sync problems

All of the sudden I am having problems sync'ing my phone with Outlook 2007. New contacts and calendars that I have added to Outlook will not sync to my phone. I thought that I had read somewhere that you could clear a setting in the Tilt to make this work but I can't find it anywhere now.
Anyone have any suggestions.
Tilt
Outlook 2007
Vista
Thanks!
Anybody have any ideas?
we started experiencing this too.
At first, it was just one person and then another. I noticed this morning I had the same issue.
Appointments created on my desktop machine do not sync to my phone. However, appointments created on my device will sync to my desktop.
I have been unable to resolve the issue so far.
I think I may try going back to outlook 2003 and see if this issue resolves.
I have had similar problems under XP in the past, where any appointment with a note attached would not sync, also any contact with a photo would not sync.
If you type the following (or cut and paste) into the 'run' window it may help or may not in your case - it certainly sorted my problem out
Regsvr32.exe %Windir%\System32\Ole32.dll
If it doesn't help - as it is a slightly different problem fix, then I am sorry I have no other ideas.
You could also try this site which is where the above fix came from originally:
http://forums.pocketpcfaq.com/viewforum.php?f=63
NOTE that I am talking about XP so not sure if the fix is suitable to try on Vista
AeronK said:
I have had similar problems under XP ...snip
Click to expand...
Click to collapse
I am only posting this so that you know that it does and can work - I have (at least so far) using the ROM in my sig - and Office 2007 on an XP Pro machine had no problems synching. I sync messages, contacts, calendar tasks notes and favorites.
FYI,
Bill
I have some variables I did not mention before such as groupwise and Vista OS, not to mention what we are changing in the server background.
Here is the 'shotgun' approach I used:
I noticed today my calendar was not syncing.
Appointments added on my PC would not sync to my device.
Appointments added on my device would sync to my PC.
(POSSIBLE PROBLEM #1)
I uninstalled Office 2007, rebooted and installed Office 2003 and the GroupWise connector.
The installation detected an install of GroupWise and asked to remove it…..I said yes.
(POSSIBLE PROBLEM #2)
During that process another message indicated that it was configured to use an ‘OFFLINE’ mailbox (It was configured to use ONLINE mailbox) did I want to delete the box. I said yes.
I launched Outllook 2003 and all was good.
(POSSIBLE PROBLEM #3)
Connected my device and WMDC launched and I got an error indicating a memory read write error cancel or proceed. I told it to proceed and the sync started but never progressed or completed.
I deleted the partnership between my device and computer. It warned that all contacts and mail and appointments synced with only that device would be removed. I said ok.
Connected my device and it removed the partnership and items described above.
I created a new partnership and it synced and everything worked.

[Q] Unable to get Calendar to synch with Exchange

SGS v2.2 vanilla
Until this week had been able to get Calendar sync with my corporate exchange account. Had to factory reset phone as it would not boot up.
Reinstall of email accounts went OK ... and as usual selected to sync calendar & contacts.
Yet Calendar does not sync ... email & contacts do.
Calendar remains blank - (so it is not the problem with prior to 2010 dates)...... if I manually create an entry then it shows in Calendar as the 'next appointment'
If I double tap calendar (or go via settings/accounts & sync it shows that :
sync background data - ticked
auto-sync - ticked
corporate account 'sync is ON' and shows green circle.
If I do a force 'sync now' it spins for a second or so, but does not bring in any dates corporate calendar.
It's not account access settings as email & contacts coming across OK
Have carried out a h/w reset again without SD card ... same result, (to rule out card format issues.)
This is BT (Vodafone SIM) and also connected by WiFi.
email & contacts sync no problem.
Any ideas ?
update ... after 3 days had some calendar entries populate ... but stilll nowhere near in synch.
Anbody offer any help on this ?
I have the same error/bug whatsoever. Pls help us!
ingrim said:
I have the same error/bug whatsoever. Pls help us!
Click to expand...
Click to collapse
After hardware reset had no improvement ... I updated to FROYO then to Gingerbread .. uisng KIES 2
Now all OK.
I don't think it was a fix in the s/w but I think the new software flushed out something in the build that a reset could not clear.
I have the same problem with calendar. My biggest reason to get this phone is because I needed a good calendar that can sync with Office Outlook and I just can't get it done anymore. Nothing is being synced and I really need all my appointments with me at all times (I'm in the medical field and need to be able to give patients appointments anywhere I am and don't want to tell them I will call them back when I'm in the office)
Any solutions or is upgrading to Gingerbread and Kies 2 the only solution like Sargan did?
You guys may want to use an app from CodeTwo. It's been recommended to me by my friend who is Exchange admin in a big company, where employees wanted to be synced to their office calendars, mails etc. and access them on their mobiles. The program syncs exchange public folders with your private mail clients on androids, iphones, blueberries etc.
oh, sorry, forgot to say, it's called CodeTwo Exchange Sync and is free in a trail version. You can download it from CodeTwo's official website.
Or the Enhanced Email for that matter - works great and sorted out all Calendar issues I had.

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

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