Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything? - Touch Diamond, MDA Compact IV General

Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA

MsA89 said:
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
Click to expand...
Click to collapse
Hi Msa!
Going back to your question...have you already tried a soft reset? Have you maybe installed any apps recently? you might want to uninstall those apps which could cause the fault....maybe you upgraded your ROM/Radio recently?? Try a fresh install if your problem persists..
Please tell us a little bit more....be more specific.....
Good luck mate
Kind regards
Jeroen

If none of that works (soft reset etc) you might have to do a hard reset and lose everything.
What have you done on it recently?
At what point does the black screen come on? Do you get rom info etc at the beginning?

I had the same problem
I had the same problem, I sent my phone to htc they replaced my mother board and sub board.
I think It's a well known problem and htc knows but will not recall.
Tal

if ur gonna send it back, make sure u have restored the original ROM and SPL.

Thanks Guyzs,,
All I have done is, I downloaded the latest ROm from the HTC website and the phone worked good, suddenly the screen turned black
I have tried everything to do rest (soft n hard) but the problem it when I turn on the device I cant see anything ALL BLACK, not even the first screen and when i tried to connected to the PC I couldnt run the hard reset as well cuz it says he HTC is not connected
???
Best Regrds

black screen no response
I had same problem a few times,what you have to do is take the battery out of the phone for a few seconds,and then replace it.You should be able to switch it on and it should reboot up,at least mine does.Im thinking about having it replaced,because it has goes dead with a black screen a few times and nothing works till i do the above action
ok

Thanks,
I have done that as well,, nothing works :S
thats is so baad

Is your battery fully charged..?
I encountered this once and after leaving the phone on charge for say 30 minutes, everything was back to normal. Sice you say you have upgraded ROM and all, maybe your battery is completely drained.
Hope it helps.

hey,
yea it could be from the battery

Important !!!
I resolve my problem, previously that WIFI not work. I disassamble an assamble HTC Touch Diamond and it begin work. Problem was in connectors and cables, try remove it and place again to your place. All work, WIFI, BT, GPS, Phone ......(Sorry for my english).

I have thys same problems and I most replase the motherboard

Related

Pls.. Need Help Here...!!!

I have this wierd experience with my Imate PDA2K, yesterday, when I open my phone (imate pda2k), the screen suddenly flicker... and then it fades. so i did a soft reset, as i thought would help me out of the problem...But to my surprise, nothing happened, it goes on flickering and fading, until such time, that the screen totally faded, all you can see is a whjite screen with no thing visible.. after minutes of doing a hard reset, still nothing happened, i leave that **** phone on the shelf. after 30 minutes, I checked it and all things back to normal, the screen was ok till a couple of hours, and that same problem happened again till now... What im gonna do? I always end up as if I will throw that silly damn phone to the trash can.. hehe.. What could be the problem then? Is the poroblem was on the LCD? Will the upgrade to v1.40.. solve this? Pls any idea, im desperate..
hooo
No one cares? ..............m,b
Multiple posts of the same problem certainly won't help - if someone knows the answer they'll help but if they don't you'll just hack them off.
Be patient.
sorry for
posting that same problem again and again on different forums.. I thought that will be the fastest way for me to have the answer to my problem...
Now the screen of the phone back to normal, but still, I experience that flicker thing on the screen... Its hard for me coz, I bought the phone in the Middle east, and Im using it here in the philippine... and no imate product is being sold here in my place.
Hey...
the problem still there... Another thing I noticed was that the screen will fade and then for you to be able to see a text or anything on the screen, you have to press the on/off button.. but still after some times, same stupid thing will happen again and again...... what should i do? Anyone of you here experiencig that same problem with your blue angels?
hey
Im so desperate... the problem still there... I have not upgraded to the latest rom version yet.. Sometimes the screen goes blank (just all white).. and then when your press the on/off button several times, thats the time the screen will go back to normal, and then suddenly it will flicker for about a minute and then it stops. TO THOSE WHO ARE EXPERTS HERE IN THIS FORUM, ANY IDEA WHAT COULD BE THE PROBLEM? I DID A HARD RESET SEVERAL TIMES ALREADY AS I THOUGHT COULD HELP ME SOLVE THE PROBLEM BUT STILL NO IMPROVEMENTS.. FOR ME TO DECIDE IF EVER THE PROBLEM IS ON THE HARDWARE SIDE, MY MOTHER WILL BRING THE PHONE WITH HER IN KUWAIT, SHE WILL GO BACK THIS SEPTEMBER 11, WE'RE HERE IN THE PHILIPPINES NO IMATE DISTRIBUTOR HERE AND ITS HARD ON MY SIDE THAT WHENEVER THERE IS A PROBLEM ON THE PHONE, NOBODY ASIDE FROM YOURSELF THAT CAN HELP YOU SOLVE THE PROBLEM.............THANKS
hey
I b ring it to repair shop this morning, (actually they are not repairing Blue Angel) but he had tried to repair the same phjone with the same problem as mine before, he said that the problem was on the ( I dont know the right spelling though., hehe(Flex)? is it true?

my diamond is crazy!!! Help!!!!

from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.

Diamond powers off on its own...

Hi all,
I searched everywhere here but could not fnd any suitable answer...
Here's my problem:
My brand new Touch Diamond regularly shuts off, I mean it powers itself off on its own after three to four days of use, even if the battery is fully loaded...
After that, most of the times, I have to take the battery out then replace it, otherwise it won't start. Sometimes, a soft reset would do the trick.
A great lack of reliability, since you actually don't know when you phone has powered off... I let you iamgine how many missed calls I've been through...
Any suggestion, I mean except for a hard reset ? Faulty battery? WM 6.1 malfunction?
I have no running apps in the background, it is not plugged to USB or anything. It just cuts power and stays like that...
Thanks for any input,
Cheers from South of France!
I can't help you but i have the same problem sometimes. It just turns off and won't turn on by pressing the power button again. To get back to normal i also have to take out the battery!
BTW that phone is pretty buggy anyway. i really hope there is gonna be an update by htc real soon.
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
BTW: I have a T-Mobile MDA compact IV
frank-12move said:
I seem to have the same problem. Has anyone of you found a solution or course?
I have to do a battery pull to restart the mda compact 4. It happens 10 times a day.
Click to expand...
Click to collapse
you have to hard reset the device and reflash with the official ROM
Hakim Rahman said:
you have to hard reset the device and reflash with the official ROM
Click to expand...
Click to collapse
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
problem seems to be solved
I have done a HARD reset on the phone 4 days ago. It seems to be stable now.
I had a Manilla skin installed as well as a prog that used the built-in gyroscope. Perhaps those were unstable...
Now they have been erased and the phone is back into its original configuration.
dodo_pv said:
Hi, Hakim Rahman,
You´re wrong. There is no solution for this problem. I´m searching almost 2 years for help. My touch diamond was in guarantee when the problem appears. I returned the phone back, but the guys from the service said, the phone have been wet, although it was always dry in my pocket...
What should I say, HTC is the worst producer of pocket PCs, that´s all.
Actually I´ve already tried another ROMs...
Click to expand...
Click to collapse
I think the mistake lies in yourself the less really understand the problems on the device....

HTC diamond screen problem solved!(Microp error) [ Assistance Cont. by Request ]

Note : Hi, due to work overload i cannot be active on xda. If you want personal assistance regarding this problem, you can get in touch with me via twitter
www.twitter.com/SiddharthSaiG
Click to expand...
Click to collapse
Before you proceed, please note that I cannot be accountable/liable for any damage caused to your phone. This is only a guide!*
THIS TUTORIAL IS ONLY FOR HTC TOUCH DIAMOND - NOT FOR DIAMOND2 / TOUCH PRO / HD2 ( This is simply because i don't have these devices with me and that i haven't tested! Those who have a spare handset are welcome to send it to me for diagnosis )
Let me get straight to the point. I’ve found out the solution to all the screen blackouts or the famous “microp error”. I’m sure no HTC so called Technical department could solve this.
I’ve been sitting 40Hrs straight with my HTC Diamond. ( The worst part is removing the screw’s and putting them back.)
THE PROBLEM –
1.It’s a hardware problem. Upgrading the microp.dll will not solve anything. ( Microchips gives really wired errors)
2.SYMPTOMS : A dialogue box showing “ Microp version 0 , Upgrade firmware “ (as far as I can remember) , dim or no backlight , no charging indicator , No backlight for physical keys , no touch sense (D button) , soft reset button non responsive..
3.EARLY WARNINGS: (a). If u have dropped your HTC diamond , then there is an 87% chance of this happening. (b.) Exposure to extreme cold/heat. ( if it’s a heat issue then u might need to replace the motherboard.)
THE SOLUTION
I don’t have a cam to record the entire event. But there is a YouTube video of an HTC dissembling. I’ve downloaded the video and put captions in it so that it would be clearer. Video will be uploaded soon.
Diamond de-assembling video - http://bit.ly/bxtcw0 (some Chinese guy , thanks dude)
PROCEDURE
When you remove the back cover , you’ll see
1.The battery
2.Sim card holder
3.Tons of screw’s
Remove all the visible screw’s.Remember , your warranty will get void if you have one!! This tutorial is for ones without warranty. Take a look at this picture :
http://www.twitpic.com/1cymw5
Remove the screw's shown above..
Next Locate the below chip.
www.twitpic.com/1cynw4
This chip is the main cause for the screen problem. This chip wen taken out has 2 connectors beneath it . These connectors wen gone loose causes the screen problem. It will take a few hours to just get them in place. ( HTC need to improve in build design)
www.twitpic.com/1cymhp . ( 2 connectors ) take out all the stickers if you want. Less annoying ..
Press it with your thumb (HARD) to ensure that they are in place. You can hear the click sound if you switch off your “Room” fan. Once this is done , put the battery without replacing the rest of the parts . ( All connections connected ) .. Try to turn it ON. If it doesnt , try again . Again it doesn't turn on then try again. Keep on trying. I'm sure that you'll get it working. IF it does turn on , please post reply's.
NOTE : Make sure that you connected everything back ( Very IMP) . For those who cannot take the chip out , I recommend you to watch a youtube video on how to dissemble an HTC diamond.
ATB
I DON'T ACCEPT DONATIONS . SO AS A "THANK YOU" , YOU CAN FOLLOW ME ON TWITTER
Twitter
RE:
No reply's? nobody tried this out?
I wish to try but with no pics it is hard to guess what chip to search for...
Can you apload some pics to some fileshare or send me on e-mail: [email protected]
thnx a lot
@ above
I've sent you the pics. Check it out..
@ all
Please follow me on twitter to get your replies faster regarding the matter. I have 24x7 access to my twttr account
Thanks a lotttttttttt ~ !!!!
THANX TO TEAM XDA !
I was wondering what went wrong d day wen i rebooted my device.
I was screwed with an error message "microp error please update ur firmware"
googled a lot before ending up with team XDA.
came to know its a software problem, i cleared storage, updated a rom but nothing worked. finally i read xda instructions, i went to d nearest mobile store n explained everything. (since i dont have tools to disassemble my device at home) d service man did d job n i got my htc diamond working !
he just charged 100 rupees, htc service center wud have definitely asked much more than that !
thanks to xda ! but d lesson i learnt is "NEVER DROP/THROW UR HTC"
----------thank you----------
PANKAJ KADEL
kadels.info
@ above
Glad to help you man. This is a really irritating problem.
siddharthsai said:
Glad to help you man. This is a really irritating problem.
Click to expand...
Click to collapse
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
@ ja_zzz7
ja_zzz7 said:
Hi Siddharthsai,
I have a screen problem but a bit more unique. The touch screen can work for a while if I leave it alone but after using the phone for a while, the screen does not work. If I were walk around with the phone, the screen will not work.
The buttons all can work and the phone can function for programs that can be controlled by the buttons. I am wondering if the problem is the same as yours in terms of connection problem.
Appreciate your advise on this.
Thanks.
CH
Click to expand...
Click to collapse
Have you tried Hard reset? Hold down the volume key and press the reset key and power button . Backup your data using PIM backup before doing this... let me know if its coming again..waiting for your reply.
I have done the hard reset using the volume down/enter and reset button. I have reached the screen where I have to press on the cross hair and is stuck here as the touch panel is not able to click on the exact spot as it is always clicking to the bottom left. The same thing happened when I tried hard reset using "clear all data and format" but have to wait for a while until the screen can work.
After that the screen problem came back again. Any other suggestions?
Thanks.
@ above
Sorry for the late reply. had some work.
Is you battery low? just turn off your device and charge until its full . this happens mostly when you use duplicate charger . try charging with htc original charger ( borrow it from a frnd ) ...charge it fully and hard reset. Tell me if it works... by the way are you having an Indian version of diamond? ( 2G) ?
Let me know.
RE:
Flash it with a new ROM and if it still persists , then its a hardware prob. do you still have warranty ?
man you are the bomb. many thanks for this tutorial
@ above
Thanx buddy. its not just me , its everyone in XDA ...we all rock
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
ja_zzz7 said:
Guess what! My problem is solved. Did a hard reset yesterday but was stuck at the cross hair allignment as the screen was not responding. Left the phone overnight and could complete the allignment the next morning. After rebooting, the touch screen was jammed again.
Try flicking the screen with my finger a few times and managed to move from page to page and after flicking many times, the touch screen recovered and has been OK for the past 10 hours.
Guess one of the solutions for those who have intermittent problem is to flick your screen top and bottom. Guess the pressure must have connected any loose joints. I am a happy guy today )
Click to expand...
Click to collapse
Thats good to hear... see ... if you try , you can..congrats.
I have a HTC Touch Pro 2 and I am getting the Microp error. The phone is not covered by warranty so looks like I may have to attempt to fix it myself.
I notice your tutorial deals with the Diamond - Any idea how to fix a Touch Pro 2?
@ above
Bro . Microp error comes because of the connectors. Since this is a slightly bulky , twice as big as diamond and has a slide out keypad , i suggest you to take it to a guy who knows to remove and fix things back.. ( not service center ) .. he'll charge you probably 200-300 bucks...just tell him to reassemble it back. Let me know...
Regards
HTC Touch HD microp error solved
I recently made an attempt to do the same to a Touch HD which showed the same Microp error and know what , its working... PM me for the tutorial
( cant post on the diamond forum )
Regards
I needed new screen, the easy part was taking apart but stuck on these 2 connectors well the bigger one, even when apart it does not seem to go together?

htc tytn II touch screen doesn't work.

Hi all
I have problems with the TyTN II touch screen works when i start but after few minutes it no longer works
worked well but I found it like that I ran off the battery and after i powerd teh device the touch screen wooden't work
i fash it again and it worked fin for a few minutes and after it don't
i have hard reset the pda but with no succes
please help me
Screen Problem also
that's my problem too haizt! is there anyone can help us with this problem?
Have you tried another battery and see if that is the problem?
yes I tried
is the same the thing is that after I installed the new ROM works well and after a few minutes dosen't work at all
please give me a solution
please help
i realy need the phone
please help
blu_bugsy said:
please help
Click to expand...
Click to collapse
Did you hard reset your device? Try that and see if that can solve your problem.
yes i did that but nothing happened
after i install the new ROM the touchscreen works for a few minutes then it's dead.i tried to install the hard spl but it keeps disconnecting.
please give me a solution
i'm dead without my phone my work depends on it
please give me a solution
i'm dead without my phone my work depends on it
blu_bugsy said:
please give me a solution
i'm dead without my phone my work depends on it
Click to expand...
Click to collapse
Have you even check if your sim door lock...is ok?. Can you get into bootloader and flash another rom.
I have the feeling your problem is hardware r u still in warranty?
please help
yes its locked
yes i can but it keeps disconecting when screen loading starts
the original rom iti instaling fine butthe hard spl its keeps disconeting and not finising the instalation process
if iti a hard problem how its work fin when i instal new rom and if it stays closed it work when i power on for a few minutes i dont think its hard problem but i dont know what to say
it's not in warranty
i really dont know it happend with him it worked perfect in one night i runn out of baterry and in the morning i find it in the welcome windows screen tab screen to continue and after that it stop working i dont really know what could happend
i will not give up until i have a solution for my problem
please help me
Still sounds like the battery to me.
Did you try a new, fully charged battery ?
blu_bugsy said:
yes its locked
yes i can but it keeps disconecting when screen loading starts
the original rom iti instaling fine butthe hard spl its keeps disconeting and not finising the instalation process
if iti a hard problem how its work fin when i instal new rom and if it stays closed it work when i power on for a few minutes i dont think its hard problem but i dont know what to say
it's not in warranty
i really dont know it happend with him it worked perfect in one night i runn out of baterry and in the morning i find it in the welcome windows screen tab screen to continue and after that it stop working i dont really know what could happend
Click to expand...
Click to collapse
Are you sure you are following this to flash your phone or hardspl? http://forum.xda-developers.com/showthread.php?t=433835
i have bought a new battery but noting happend still not working
i have read the post a thousand times i had followed every step but it still disconnecting when the loading screen at 0% appears
i think i a need a new touch screen but in romania i can't find something like that
please help me i really need the phone
blu_bugsy said:
i have bought a new battery but noting happend still not working
i have read the post a thousand times i had followed every step but it still disconnecting when the loading screen at 0% appears
i think i a need a new touch screen but in romania i can't find something like that
please help me i really need the phone
Click to expand...
Click to collapse
If you are getting stuck at 0% maybe you had a wrong hardslp flash. Read these threads, they are experiencing about your problem http://forum.xda-developers.com/showthread.php?t=433835&page=52
Hi
I have also problem with touch scree, about couple of weeks ago it started not to aim very well (eg. i touch the place and the responce was about 5mm in the other place) but i was recalibrating my screen and for a few days it was working fine, than another calibration and another, after that that was a time when it started not to work at all for for eg. 2 days, than it worked for a while and now it's not working for about 3 weeks.
I need to change whole lcd + digitizer or just digitizer (how to check it?). Should i change it by myself (i don't have those little screwdrivers) or take it to professional service (but they usually say they won't do it whith parts from ebay bcs they'r not original.
Please help

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