Remove Password Screen Always Appearing - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi there,
Wondering if this is happening for all Diamond2 users or whether my playing around and initial configuration setup for the phone has somehow caused this situation.
When I hold down the Hang-Up/Home key it locks the screen. To enable the screen again I press the first Unlock button on the bottom left and then the Unlock button that pops up to re-enable use of the phone. This is of course normal.
However as my company forces Password protection as part of our Exchange Email policy, a Password is now enabled on the phone. Now holding down the Hang-Up/Home button locks the phone and instantly displays the Password screen (and not the Home screen with any information).
Being a previous Touch Cruise, then Touch Diamond user this has always driven me mad so I install SPB Mobile Shell so whenever I lock the phone it still shows the Home screen with all the information I want to see.
However on the Diamond2 this does not work and any locking of the phone simply displays the Password screen and no information. All I can do is enter the Password to enable phone use again.
I've installed registered versions of SPB Mobile Shell 3, and PocketShield but neither of them get around this problem.
Is anyone else having this problem? I'm trying to work out whether it's something I've done or whether it is all Diamond2's that demonstrate this frustrating behaviour? I've done a number of hard resets and gone back to scratch trying to see if I could get a combination that worked with this...
Appreciate any help so I can get this phone configured to my liking and actually start 'using' it. I know WM6.5 fixes this poor design in the OS.
Cheers.

Its an exchange thing...
The new version of Exchange 2007 forces all information to be hidden. As far as I am aware, there is no way anymore to show this info, especially as TF3D is so tightly integrated now.
Its pretty pointless having Exchange mobile policy on a device designed to protect the mobile information, and then being able to deactivate it, and show all that information you are supposed to be protecting when the device is locked.
BTW, the "versions" of wimo 6.5 that are floating around have been tampered with to remove this limitation. The official versions of ANY 6.1 rom will always hide that info when using exchnage mobile, if the group policy has restricted it.
You could always ask your sysadmin to disable it for your device.

Thanks for the reply and the info here.
I'm not trying to remove the password screen and that's fine with how it is intended to work.
But on my HTC Touch Cruise and my Diamond (both running 6.1 Pro) if I hold down the hang-up key it 'locks' the keys and dims the screen but still shows the home screen. Then after 15mins timeout I'm required to enter the password to access the phone again. During this the screen is always still displaying the home screen with the time, calendar etc.
But on the Diamond2 when I hold down the Hang-up key it locks the phone keys and displays the Password logon screen instantly. To use the phone again for anything, or to see the Home screen - I need to enter the Password.
This can't be the right way the phone is meant to work...?
Basically the 15mins timeout requiring password is 'instant' if I hold the hang-up key.

On my Samsung i600 which runs WM 6.1 I also have Exchange Sync with group policy enforcement of the password protection, but I can just chose "Unlock => Menu => Cancel" and the home menu shows.
But I can write back when my TD2 arrives and see if mine also does the same or if it is only yours.

mine does exactly the same
elmalote said:
On my Samsung i600 which runs WM 6.1 I also have Exchange Sync with group policy enforcement of the password protection, but I can just chose "Unlock => Menu => Cancel" and the home menu shows.
But I can write back when my TD2 arrives and see if mine also does the same or if it is only yours.
Click to expand...
Click to collapse
The rom did this out of box. I just flashed the HTC latest diamond rom onto my original diamond as well, and it doesn't show any info either.

thats interesting.
madstyle69 said:
Thanks for the reply and the info here.
I'm not trying to remove the password screen and that's fine with how it is intended to work.
But on my HTC Touch Cruise and my Diamond (both running 6.1 Pro) if I hold down the hang-up key it 'locks' the keys and dims the screen but still shows the home screen. Then after 15mins timeout I'm required to enter the password to access the phone again. During this the screen is always still displaying the home screen with the time, calendar etc.
But on the Diamond2 when I hold down the Hang-up key it locks the phone keys and displays the Password logon screen instantly. To use the phone again for anything, or to see the Home screen - I need to enter the Password.
This can't be the right way the phone is meant to work...?
Basically the 15mins timeout requiring password is 'instant' if I hold the hang-up key.
Click to expand...
Click to collapse
The answer there lies with the GPO triggering the simple pin lock from WIMO, rather than a 3rd party lock program.

A little progress...
Think I may have worked something out with this after a bit more playing around.
If I disable TouchFlo 3D and enable just the Device Lock option to show on the standard Today screen, then when I press Device Lock it locks the phone keys and dims the display (but still displays the Today screen info).
So the Device Lock can actually function on the phone as desired - however it appears that the ROM by default has the long press End key mapped to display the password logon screen (and not mapped to the Device Lock function).
Now it comes down to whether the long press End key can be re-mapped in the registry somehow to point to the standard Device Lock function and not the password screen.
I thought I had a way around it by mapping the long press Send key to Device Lock - however this button can only be mapped to installed applications (and not functions) from what I can see.
So any registry experts know of the key I'd need to modify to either re-map the long press End, or map the long press Send to the Device Lock function?

Resolved
Just closing the loop on this thread.
Zenyee Stay Unlock tool can be downloaded which resolves this problem.
It removes the need for a Password prompt for Exchange Group Policy (whilst not affecting the functionality of Exchange email working on the phone).

be VERY carefull!
madstyle69 said:
Just closing the loop on this thread.
Zenyee Stay Unlock tool can be downloaded which resolves this problem.
It removes the need for a Password prompt for Exchange Group Policy (whilst not affecting the functionality of Exchange email working on the phone).
Click to expand...
Click to collapse
Modifying the GPO at all on the phone causes a send home signal and can trigger the remote wipe! TRUST me on this.. i triggered the remote wipe and wiped my diamond and the storage card playing around with a few settings in the registry...

Juggles said:
Modifying the GPO at all on the phone causes a send home signal and can trigger the remote wipe! TRUST me on this.. i triggered the remote wipe and wiped my diamond and the storage card playing around with a few settings in the registry...
Click to expand...
Click to collapse
I've read countless messages from people using this tool on XDA and on other WM sites I've not yet read anything negative.
But thanks for the info in case I notice something unusual happen with the phone...

Related

Password protection via Start, Settings, Lock

I hestitate to start a new thread to ask this, but I just spent 5 hours reading the Wizard forums and didn't find anything useful. So here goes . . .
I recently upgraded to Cingular_RUU_WIZARD_217_AKU22_Basic
(thanks, summiter). I'm happy with everything except the behavior of the password protection.
With the original ROM, I had it set (and don't remember what setting did it) so that I would only be prompted for a password when the device was coming out of standby mode (i.e. when I press the power button to turn the screen back on). Most of the time, I would put the device in "protected mode" by manually pressing the power button, but I also had "turn off after 5 minutes when running on battery" set, so if I left it sitting somewhere, it would go into "protected mode" in a few minutes.
With the new ROM, I've tried setting the "prompt if device unused for" setting to "0 minutes" (the setting I seem to recall I had used with the old ROM), which DOES cause the device to prompt for a password whenever I turn it on, but it also causes the password prompt to appear after 1 minute of idle time. If I use a longer setting, then I don't get the password prompt while the device is on, but when I turned off, and back on again, it doesn't prompt for a password.
I'm not dealing with a high security situation here. I just want a simple way to keep my kids and other prying eyes from accessing the PDA function, with a way for me to force it into locked mode, and some kind of time out for when I set the phone down and forget to lock it.
Is there a way to change my current ROM to get the old behavior? Is there some other program I should use instead of the one built-in to the OS?
Thanks.
Seconding this request. I've been looking for a solution to the same problem.
The password behaviour in the AKU2 ROMs are a real PITA - especially if you use SatNav without first switching off the password protection.
Unfortunately this is down to the implemenation by Microsoft so don't hold your breath for this to be "fixed".
Here's my solution so far:
I bought a copy of Pocket Secure 3.0 for $14
Website: http://www.TotalPocketPC.com
Support: http://www.4winmobile.com/-pocket-secure-support-vf25.html
I associated the progam with the Press and Hold voice button (I don't use voice recording), so when I want to force lock the phone, I just press and hold the button.
Using this program, I've left Media Player and/or TCPMP running in the background, "locked" the phone, and then carried it around in my case without any problems.
The "lock screen" displays battery level and a nice big clock. Since I don't wear a watch, 50% or more of the time, when I'm turning my phone "on" (i.e. switch out of standby mode), it's just to see what time it is.

Strange phone problem...

Hello,
I just received my new Kaiser two days ago and I have a problem with the phone application.
Whenever I'm on a call and the screen backlight turns off, after the call the Start button and some of the "upper menu" buttons stop working and the backlight never turns on again. To fix this problem I have to press the power button to turn off the device and turn it on again.
Any ideas?
This has been discussed several times here. It is a bug in the HTC ROM caused by the password protection of the device.
Workaround: either the one that you already discovered yourself, or disable the password.
If you can´t disable the password because it is forced on by your company´s exchange server, there´s is a small utility called "StayUnlock" which disables the lock for you.
Just do a simple search - it´s either here or on www.modaco.com
Worked!!! Thanks a lot... I'm now using Pocket Secure for password protection...
I have no problem with company exchange servers yet i can't seem to find the way to delete the password. help pls. tks

Turn off WM6 on TyTn II

I finally found a power utility to restart the device via on screen selection that looks good too. However, one other function I need it to do is shut down without having to press the side button for 5 seconds and then confirm with on screen touch.
I've read in other theads that ShutXP is meant to fully switch off the device but on my v1615 it simply switches the display off (locks the screen etc, just as if the power button was depressed momentarily).
Is there a bug with the v1615 (Vodafone branded TyTn II/Kaiser) and this tool? Does anyone else have a Kaiser and the ShutXP tool and experience this issue? Perhaps I have something else installed which is causing it not to shutdown properly??
I've noticed a DWORD registry entry for ShutXP in HKLM\Software\PPCSpft\psShutXP\VideoPowerOff which has a default value of 0. Setting this to 1 doesn't seem to make a difference to any of the features.
OK, I'll ask it in a slightly different way as I've done a little more searching around and cannot find any tools to do this...
How do you switch off the TyTn II without pressing the side power button?
i.e. have a shortcut in the HTC Launcher which powers down the device similar to psShutXP but not just to sleep??
I'm talking about completely switching the device off - not just putting it to sleep. Pressing the power button for more than 4 seconds allows you to switch the device off, completely.
PS shutxp
Have you heard of PSShutXP??
Have used it before... does what you desrcibe...
http://ppcsoft.narod.ru/english/
philje123 said:
Have you heard of PSShutXP??
Have used it before... does what you desrcibe...
http://ppcsoft.narod.ru/english/
Click to expand...
Click to collapse
Did you read, what he posted? Does NOT what he describes.
vigilante_xix said:
OK, I'll ask it in a slightly different way as I've done a little more searching around and cannot find any tools to do this...
How do you switch off the TyTn II without pressing the side power button?
i.e. have a shortcut in the HTC Launcher which powers down the device similar to psShutXP but not just to sleep??
I'm talking about completely switching the device off - not just putting it to sleep. Pressing the power button for more than 4 seconds allows you to switch the device off, completely.
Click to expand...
Click to collapse
PsShutXP is not able to do that. I think it isn't even possible with any software. (AFAIK)
Thanks johanromijn, couldn't think of any other way of making it any more clearer...
I've read somewhere about a command prompt interface on the ppc which can emulate many functions. Do you know about this? I'm sure it could do many power functions but I can't for the life of me find the same one I read about.
Pressing the button simply sends a software command so perhaps it can be captured and saved to a shortcut on the touch screen. I could understand the difficulty if it were a hardware switch! Unfortunatly, the button capture software I've used doesn't register the button press and the device just warns me about loosing any unsaved data before powering off - screen capture attached.
I just don't want to waste battery unnecessarily over night or elsewhere when the device isn't required to be on.
Anyone got any suggestions??
Same problem On HTC P3470
Hi All,
i have same problem with my HTC P3470
i tried about 4 or 5 other applications that same result appears. some of them needed .net framework. but the peroblem still remain after installing .net farmework. i think it's become a dream to shutdown our wm6 via screen tap
mehrzad_64 said:
Hi All,
i have same problem with my HTC P3470
i tried about 4 or 5 other applications that same result appears. some of them needed .net framework. but the peroblem still remain after installing .net farmework. i think it's become a dream to shutdown our wm6 via screen tap
Click to expand...
Click to collapse
Given that you'd normally need to press the power button to get it out of powersaving mode before doing any screen tapping anyway, other than the fact shutting the device down takes 5 seconds more, I don't see any advantage to having a fully screen tap method of powering off. In fact, to the contrary, it may result in unwanted accidental shutdowns eg when putting the device in pockets etc when the screen may accidentally be touched/tapped in the wrong place if not put into powersaving mode first.
Install 888PowerOff it will put a shortcut that you can place where you want in the start menu etc, still asks for verification but still faster than power button
Maybe you should just hire someone to do the work for you. Powering the phone off by holding a button is very hard work.
Lots of reasons
I'ts not as if you can't set the attribute of the shortcut to hidden and call it, to schedule it, or in my case, I'd like to use PhoneAlarm to trigger it when to power gets down to 10%, still allowing me to make outbound calls, that is if I'm not obsessively watching my battery while people I don't really need to talk to are calling me.
Not to mention with WinMo, I'm always telling people 'just hang on.' I can't even power down as fast as they can.
If I assign it to a long-press on another hardware key I can just reach in my pocket and press; I don't have to dig the thing out, hold the button for what on my unit comes out to 7 sec, tap, and put the thing back. Discretion is always nice.
I'd really prefer to skip the whole PowerOffWarning.exe/ShutXP bit, and just power off. My phone is not my heart, it can stop for a few minues once in a while.
Power off HTC TyTN II by software
I have the same question with my HTC TyTn II and have researched it for a few weeks now; even contacted HTC technical support - but they did not an answer. I did find a software that will fully power down the device (XdaShutdown).
But since I have had other HTC smartphones, Blacberry devices, etc., that would definitely fully power-off (not just the screen or go into Standby mode, etc.) - what I was really looking for is an app that would power-off the device at a scheduled time. Used to have a program called CTScheduler which did this on my former Smartphone (WM5). But this app does not seem to work on WM6.
If most Smartphones and Blackberry devices can do (either by 3rd party app or within the device itself...) scheduled power-off-- why can't some of these HTC Pocket PC devices be made to do same?
GCorbo said:
I have the same question with my HTC TyTn II and have researched it for a few weeks now; even contacted HTC technical support - but they did not an answer. I did find a software that will fully power down the device (XdaShutdown).
But since I have had other HTC smartphones, Blacberry devices, etc., that would definitely fully power-off (not just the screen or go into Standby mode, etc.) - what I was really looking for is an app that would power-off the device at a scheduled time. Used to have a program called CTScheduler which did this on my former Smartphone (WM5). But this app does not seem to work on WM6.
If most Smartphones and Blackberry devices can do (either by 3rd party app or within the device itself...) scheduled power-off-- why can't some of these HTC Pocket PC devices be made to do same?
Click to expand...
Click to collapse
CTscheduler is still out there, but now for wm6.1 and 6.5
link:
http://www.connectivetools.com/ctscheduler.html#
does everything you said and now more

Screen Issues after phone calls...

Hi, I tries searching for the solution to this by the "symptoms", and nothing came out, sorry to open a new thread for my own doubt but...
Whenever I make a call longer than 30 sec (which is when the screen dims down), after the call ended (either by me or the caller hanging) the screen stays dimmed down, and for some reason the everything in the Start Menu bar (except the task manager) is unresponsive through touch. The rest of my today screen still responds to touch or d pads, both on screen softkeys work. The start menu is only accessible with the default win button.
The only way I have found to correct this is by pressing the power button twice (going to standby and back). It's not a huge deal, but it is somewhat frustrating.
Any ideas or fixes?
Thanks in advance =)
EDIT: I'm using stock rom and HTC Dialer.
btw, anyone else having this issue?
I also have this issue but no solution (or i can't find the solution) till now. I think it is the bug in this ROM version so hope new ROM will solve this issue.
It´s a well known bug that has been discussed many times......
It happens when you´ve set a device password and your screen turns off during a call.
Solution 1:
Don´t set a device password
Solution 2:
When the above happens, turn the screen off and then on again (2 quick pushes on the power button) and you should be back in bussiness.
Solution 3 (the one I´m using):
if your exchange server enforces the password on your device (you can´t easily turn it off): install a small cab called StayUnlock (do a quick search, it´s either here or over at www.modaco.com), which will automatically disable your password everytime it´s enforced by your exchange server.
Thanks Michi! Step 1 did the trick, I don't need a pswd on my device anyways. XD
When your new it's hard to follow up or search and find stuff when there is SO MUCH information in here.
Thanks again =)

[QUE]Key Lock fails to initiate

Okay, I'm having an odd one and searching around here for about three hours yielded me nothing, so I'm going to lay it down here:
The keylock on my Diamond fails to function at all. I've got the New SwiftBL Diamond ROM 6.0 installed since yesterday, and I think that is also when this started. I will also post this in the ROM's topic.
I checked the following settings:
- Settings, Long Press End Key is set to Automatically Execute: Lock Devie
- Settings, Key Lock is set to Lock all buttons except Power button.
I get no error messages, the only thing I see when holding the End Key is a short flicker of the screen, after which the Home Screen comes up. Do note that the keys are not appropriately locked.
I do not wish to use S2U2, and I am wondering why locking my device does not work. Anyone having any ideas?
you get this is you put a pin or password to protect your diamond and use one of the cooked roms, most roms have this bug now and i'm yet to find a fix other then to remove the password/pin completly
yeah, i have had this issue, its the rom. just let swiftblade know and wait for the next release
Able to lock (with issue)
Hi, I agree this is a bug. I configured my exchange account and have the lock policy enforced by my server. With the stock ROM there was no problem at all. But after the upgrade to the RUU_Diamond_HTC_WWE_2.03.405.3_Radio_Signed_Diamond_52.51.25.26_1.09.25.23_Ship ROM, the Long Press End Key no longer works to lock the device (the screen flicks).
I found a **workaround** (but not solution ). Long press the end key (as you normally would) and wait for the screen flick, press the power button (it have to be the first key touched after the screen flick). That's all, the device should be locked now.

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