PC crashed during flashing, recovery! - Touch Diamond, MDA Compact IV General

Hello
Ive finally got round to putting new radios and ROM on my diamond, a year after buying. Didnt want to before now incase i cocked it up (theres a lot of things to remember!)
Hard SPL went fine and i was putting the new radio on (1.00.25.05 in this case) when, at about 80% of the way through the install my pc froze (as its having a habit of doing at the most awkward times recently!)
I soft reset the diamond but now its at what i assume is the bootloader screen (?), its got red, green, blue and white bars and various writing, along with a message saying 'Upgrade ROM code error Please try again'
I had a hunt round and found something for another device saying how to get it back by loading a factory ROM through the bootloader menu but i dont know how to do this as i dont have a connection to activesync (phone wont go beyond this screen) etc.
If someone could explain in relatively simple steps it would help!
I should also clarify that the only way i can get this screen off is to remove all power but as soon as i put power back on it loads up direct to this screen again!)

When you device is in bootloader mode, you dont need active sync connection. just run the update utility and it will work without it, as it uses different drivers when connecting.

This turned out to be quite easy actually, i stumbled across the answer somewhere else!
Thanks for the help

Related

Holy shizznits, cannot enter bootloader, HELP

So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
akashastrega said:
So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
Click to expand...
Click to collapse
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
peter petrelli said:
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
Click to expand...
Click to collapse
I had at least 80 percent battery. I cannot get into the tri-color screen. Tried holding camera and soft reset, tried comm, camera, power, tried talking sweet to it...it just goes to splash screen each time. HELP!!!
This is a G3 wiza200 IPL/SPL 2.26 and it IS unlocked.
Thanks in advance
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
peter petrelli said:
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
Click to expand...
Click to collapse
Yeah, I know...in theory it SHOULD, it's not, hence the freaking out. I am attempting to charge it on the main plug, but it begins to charge then dies. I did have a loose usb port, which I thought got fixed, as my phone charged fine last night, and sync'd fine today. I'm not a pro, but not a noob either...so I am getting frustrated because trying the things I do know, aren't producing the results they should.
**The splash screen is one I made, independent of an OS...after any rom change, I flash my custom splash screen...it has always worked...however, it is making me think that it is the ONLY thing on the MDA, and any signs of a rom were somehow killed by my kids flashing the phone with a very incomplete kitchen rom.**
I will try again. Any help that can be offered would be MUCH appreciated.
PS---I LOVE Heroes!!
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
peter petrelli said:
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
Click to expand...
Click to collapse
I can get brief and random orange lights (my phone was not 100% but at least 80% when I first began)...it takes a lot of sweet talking though to get it to connect to charge. I tried a backup battery as well. Pushing the camera and soft reset either produces my custom splash, or nothing at all (no boot whatsoever). I am truly stumped.
EDIT
I am not aware of the SD card method. I do have an SD, but if I need a special program, I do not have it.
The fact that no light remains on when you connect usb or mains plug makes me think that the usb socket is loose again. In which case I'm doubtful that you can flash via bootloader mode.
The fact that you cant get into bootoader mode suggests that it was somehow corrupted when the flashing process was interrupted. This could be unrecoverable.
From here I'd suggest you investigate the sd card method. I've never relied on this method so this is uncharted territory for both of us.
Read this thread here and here. I think we're running out of options...
Semi success, I got into the quad colored boot (white bottom)...but cannot get it to recognize the usb. I am getting an error message about an unrecognized device, so I will try to fix active sync first...any suggestions for me now that I am at least in a bootloader screen
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
peter petrelli said:
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
Click to expand...
Click to collapse
it shows usb in the corner, however it is not producing any charging light, nor does my pc recognize the usb. So...I don't know if this will matter, but as I said...I have the RGB + white bootscreen with usb in the corner...is there still a chance????
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
peter petrelli said:
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
Click to expand...
Click to collapse
wcescomm.exe is NOT showing in Task Mgr...I will try to flash anyway. I killed the firewall and the sd had been removed already. Any other suggestions??
EDIT
ruu error 260 update error
It cannot connect, please check to make sure it is cradled blah blah blah
Thats ok. I forgot that the previous flashing attempts would have killed it off anyway.
So I get ruu error 260
I have rebooted my pc, deleted any connections in active sync (leaving only guest)...
UgggH
It is NOT recognizing the usb
the usb port is as tight today as it was last night after my hubby repaired it...I'm backed to stumped
EDIT**
I had to reboot MDA, now I have lost the little corner usb...but I still have the quad bootscreen
This is progress at least, 1 hour ago we didnt even have bootloader mode. Perhaps you could try flashing another rom, but I think if error 260 keeps appearing then something is wrong with the USB socket.
somehow i lost bootloader again...
this is driving me insane!!!
am trying again, will update momentarily.
************EDIT*****************
Finally got it back into bootloader, but it will not read the usb. keep getting that stupid error message that it doesn't recognize the device, and if I try to flash it with a stock rom, I get error 260.
I have closed the wcescomm.exe
I have killed my firewall
I have rebooted my phone, my pc...everything a few times
I have deleted any connections in active sync
I have unticked allow usb in active sync
WHAT AM I MISSING???
The usb port on the phone does not feel loose again...could it have got fried somehow? I feel as if I can get the damned usb to be recognized, I can save my precious MDA.
Please...any other suggestions, brainstorms, whatever???
THANK YOU
I had a little problem with theloons kitchen doing the same thing to me last week where it would give me the 260 error. I'll upload a ROM flashing file for you to try. Probably the best thing to do right now would be to take the nk.nbf file from an official ROM and stick it in this file and then run the RUU in it. After that you should be ok again to try your luck at cooking with theloons kitchen again although you may want to wait 'til the kids are at school or something before you try it.
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
mestrini said:
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
Click to expand...
Click to collapse
absolutely right while in bootloader mode it wont charge,but to charge or verify status of usb connectivity,while in bootloader mode push power off button,it'll go in sleep mode but lights will show charging if usb cable is charging
usb cable might be charging but mini usb port of the phone has many connectors I think 9 connectors,I'm not sure,may be the connector for making connectivity relation with phone and pc is damaged.
try with another usb cable if possible,if the connectivity with usb is established than method in the link provided by 'mestrini' is a good option,good luck

Could This mess up my phone

Ok so i was updating rom from 1.5 something to the new 1.63. However, my touch screen is broke, and now i cant update because i cant tap the screen. So its stuck at windows mobile center setup. For the time being I switched my sim to older phone. When i put my sim back into the Tilt it goes to the same screen after the G3. Im pretty sure that after i get my screen fixed, it will work, im just wondering if this could cause long term damage i.e. file corruption or something similar?
It seems that your ROM upgrade happened successfully, and you just can't finish the phone setup process (like stylus calibration, time, etc.)?
If that's the case then you should be fine once you get your screen fixed. the state your phone is in now is a fully flashed state.
Also, it isn't clear if you were upgrading an official ROM or if you had Hard-SPL installed to unlock your CID. If you have Hard-SPL it is pretty difficult to mess up the flashing process as you can always get back to the bootloader and try again. It's not impossible to brick it however as some have unfortunately found out.
rovanesyan said:
Ok so i was updating rom from 1.5 something to the new 1.63. However, my touch screen is broke, and now i cant update because i cant tap the screen. So its stuck at windows mobile center setup. For the time being I switched my sim to older phone. When i put my sim back into the Tilt it goes to the same screen after the G3. Im pretty sure that after i get my screen fixed, it will work, im just wondering if this could cause long term damage i.e. file corruption or something similar?
Click to expand...
Click to collapse
you should be able to just force the device to lose power, change the screen when you can and bootup and it should load back to the initial setup screen
You can try some of these suggestions I found in other threads. I've never tried them on the Kaiser though it shouldn't hurt anything:
_____________________________________
connect your ppc to AS then may be 2 different ways
1. install SOTI Pocket Controller-Professional
or
1. open device via as and seek file WELCOME.NOT
2. create empty file with same name
3.overwrite existing file with empty file
_____________________________________
You can also try a program called Remote Screen Alignment
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
http://www.codefactory.es/downloads/mobile_speak_pocket/Remote_ScreenAlignment_Manual.doc

Is my Diamond bricked?

Hi, I´m new to the forum and to the Diamond world also, but I will try to make myself as clear as possible.
A friend just gave me a DIAM100 phone with WM6.1, in Danish. I read on different forums on how to change the ROM to change the language to English.
I tried to install a whole bunch of ROMS but nothing quite worked (my computer kept on saying everytime that, the software couldn´t be updated).
I then tried to install a Kaiser ROM (without knowing that it wasn´t fit for my phone at the time). The progress bar went, for once, through the 100percents but then my phone turned off (the battery was full).
Since then, the phone won´t turn on again, tried all the tips and tricks found on other sites (hard reset, battery removal, etc...). The problem is that my computer doesn´t even detect the phone anymore when plugged into. So I cannot even boot the phone from my CPU.
Is my phone really bricked? Is there a trick that I missed that could help me right now?
Cheers!
Did you install Hard-spl before you start flashing ????
No I did not.
I then tried to install a Kaiser ROM (without knowing that it wasn´t fit for my phone at the time)
Click to expand...
Click to collapse
R.I.P your Diamond !!!
Indeed...
Make sure you fully research the update procedure before attempting such things; this is the perfect example of what not to do
Can you not even get into Bootloader?
Hold down the Volume-down key and the Power button, then press (and let go of) the RESET button with your stylus

Possibly a dead Kaiser, suggestions? (or purchase!)

So, I plugged my Kaiser (Tilt) into my computer the other day to charge it, and the next morning when I unplugged it, I noticed it was locked up. No biggie, I soft-reset it, and it came directly back to the bootloader (right before the bootloader shows is a white screen, that says "Loading image... No image found!", that flashes for a fraction of a second.
If I plug it into my computer at this point, Windows says the USB device has malfunctioned and it doesn't recognize it. I can't flash it ("connection error"), and it wouldn't hard reset.
Then it kinda came back to life, kinda. Suddenly it'll boot into WM. Windows still doesn't recognize it, but I used JumpSPL to get it into a bootloader, and tried to install a HardSPL on it so I could flash a new ROM (to this point it's been stock-only because it belongs to the company I work for). The HardSPL flash failed partway through, and then it was stuck in bootloader for real. At that point I tried flashing a stock ROM, and it kept failing at different points, never getting more than about halfway through.
Does anyone have any suggestions? Or, do you want to buy it? At this point it's mine (company doesn't want it back), so I'm willing to experiment freely with it. Right up until my Touch Pro 2 comes in and I lose interest
*** UPDATE ***
So after writing this, just for kicks, I decided to give re-flashing the original ROM one more shot (it's been off and untouched now for several days at this point) and the flash succeeded. We'll see where it goes from here
Good luck with your phone.. I hope all goes well.. If you find out what the problem was/is, let me know
Hey godefroi, im new to all of this, just bought a messed up tilt from my friend, and i want to know if you could givve me the link for the insturctions to refalsh my tilt
Just hit up AT&T's site (which redirects you to HTC's site) and download the ROM. The file you want is "_ATT Tilt_RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe", which was the latest update for the phone.
Seems it's not fixed. After playing around with it for a couple days, it's back into bootloader and stuck there. Taking out the battery and leaving it for a few hours brings it back for a while, but it seems there's no permanant fix. Next step will be flashing HardSPL and a custom ROM. I'll update when that happens.
awww dang, that sucks. thank you for tellin me. hopin your tilt comes out ok
Did you ever get this resolved?
Hey man did you ever get this fixed? I cant find anything on it.
I can get to a boot loader screen and it shows USB and when I plug it into my computer I hear the sound that it's recognized but my active sync wont connect.
This is what I posted earlier and a moderator killed the post because I didn't spend hours hunting for a solution first before posting. I don't think one exists but if there is I would be glad to know it. I have flashed this phone and my older HTC Wizard dozens of times with no issues so Im not a "noob"
Earlier today I was taking a picture and the screen kind of stuck so I has to soft reboot it.
It didn't come back up. I was left at the rainbow bootloader screen.
I tried holding the camera button down and rebooting but it didn't change anything.
I tried several different combo's of holding keys down and rebooting and it always came back to that bootloader screen.
So the next thing I did was to format my cd card and downloaded KaisDiagTest1.zip and then coppied the KAISDIAG.NBH image file from the zip on to the root of the sd card.
That worked fine and I was left at a screen saying SPL 1.00.OliNex.
Next thing I did is were I think I screwed up. I flashed it with _ATT Tilt_RUU_Kaiser_CINGULAR_WWE_1.62.502.0_radio_sign _22.45.88.07_1.27.14.09R2_Ship.exe which is the ROM from the HTC site and I think I was only supose to use a custom ROM and now after it finished flashing the ROM it rebooted and is stuck showing loading ... on the screen.
It goes past the boot loader and is stuck at loading...
Please advise if there is anything I can do.
Cheers,
Chris
godefroi said:
So, I plugged my Kaiser (Tilt) into my computer the other day to charge it, and the next morning when I unplugged it, I noticed it was locked up. No biggie, I soft-reset it, and it came directly back to the bootloader (right before the bootloader shows is a white screen, that says "Loading image... No image found!", that flashes for a fraction of a second.
If I plug it into my computer at this point, Windows says the USB device has malfunctioned and it doesn't recognize it. I can't flash it ("connection error"), and it wouldn't hard reset.
Then it kinda came back to life, kinda. Suddenly it'll boot into WM. Windows still doesn't recognize it, but I used JumpSPL to get it into a bootloader, and tried to install a HardSPL on it so I could flash a new ROM (to this point it's been stock-only because it belongs to the company I work for). The HardSPL flash failed partway through, and then it was stuck in bootloader for real. At that point I tried flashing a stock ROM, and it kept failing at different points, never getting more than about halfway through.
Does anyone have any suggestions? Or, do you want to buy it? At this point it's mine (company doesn't want it back), so I'm willing to experiment freely with it. Right up until my Touch Pro 2 comes in and I lose interest
*** UPDATE ***
So after writing this, just for kicks, I decided to give re-flashing the original ROM one more shot (it's been off and untouched now for several days at this point) and the flash succeeded. We'll see where it goes from here
Click to expand...
Click to collapse
I never did. Every once in a while I can get it reflashed, but inevitably it stops working. Just like yours, I'll sfot reset it and it'll be stuck in bootloader.
Best bet is when it gets stuck on the bootloader or on the "white screen" as to put it. Do the following:
1) Unplug battery, memory car and simcard. Reinsert battery ONLY after 3 seconds (cards stay out!)
2) Hold BOTH softkeys down at the same time
3) Whilst holding softkeys, turn the unit on
4) You will be prompted to press "SEND" to reset all user data (you will lose everything on the internal storage. Press the Dial (green button) to reset.
5) When it's finished, you will be prompted to press "SEND" to reboot. Press send and it will boot into WM but might take slightly longer.
6) Realign your pointer and tada. It's up and running.
n.b. This often happens when the radio version of your phone isn't correct. If you notice, when you get stuck in the "white screen" the "gsm signal sight" is frashing green!
I've got to warn you again, this procedure WILL delete all of your internal user storage, hence why I recommend taking out all of the cards before proceeding.
heyadrian said:
Best bet is when it gets stuck on the bootloader or on the "white screen" as to put it. Do the following:
1) Unplug battery, memory car and simcard. Reinsert battery ONLY after 3 seconds (cards stay out!)
2) Hold BOTH softkeys down at the same time
3) Whilst holding softkeys, turn the unit on
4) You will be prompted to press "SEND" to reset all user data (you will lose everything on the internal storage. Press the Dial (green button) to reset.
Click to expand...
Click to collapse
Nope. Stuck in bootloader is stuck in bootloader. Like, stuck. No, really, it's stuck. Hard-resetting doesn't get it out.
heyadrian said:
n.b. This often happens when the radio version of your phone isn't correct. If you notice, when you get stuck in the "white screen" the "gsm signal sight" is frashing green!
Click to expand...
Click to collapse
There's no white screen, just bootloader rainbow. Also, there's no chance that I flashed the wrong radio, because this phone has never been flashed with anything but the official ROM. It's never even had a HardSPL flashed on it.
hmmm...now that you mention it has never had a hardSPL, maybe that could be the next step?
i understand that some people may want to keep a "stock" configuration in case waranty needs to be claimed or for any other valid reasons...but if the phone is out of waranty, theres little to lose.
only reason i'm suggesting it is because cmonex has a hardSPL that aims to fix EXACTLY this problem, among others (if i understand your problem and cmonex's fix correctly):
http://forum.xda-developers.com/showthread.php?t=420683
also, this thread links to a page in the wiki about your problem (or something along the same lines):
http://forum.xda-developers.com/showthread.php?t=423486
finally, a collection of hardSPL versions can be found in this "roll up" thread:
http://forum.xda-developers.com/showthread.php?t=498320
i guess you may have already gone through the above mentioned links but if not, they may open up more avenues for troubleshooting or even a permanent resolution.

[Q] Hero touch screen problem -please help

i currently have a htc touch pro -mighty rom(sprint) and a while ago i once screwed the Touch Screen Digitizer so i bought another one. i just bought a used hero and the screen looks like it is in excellent condition, although i cannot swipe anything on the screen (had a user name and password lock when i got it and so i wiped it) after wiping at the very end i watched as it flashed a message really fast something about screen locked. when i see windows or whatever it is i push menu twice and it appears to unlock the phone as power save mode is all that i can see otherwise so now since i can see the icons but cannot touch anything only the buttons work, my question , is the screen broken? i click the talk button and i get a "sorry , the process android.process.acore has stopped unexpectedly.please try again." i was going to try and install Aloysius 1.0 v2 to see if the talk would work then although it seems alot more difficult to install a custom rom then the touch pro. i tried to find a Android Rooting in 1-click (limited time only… until it gets patched) to no avail
thank for any help
Try re-running the official RUU via your PC. See this thread to download it (scroll down to post #2 for the RUU): http://forum.xda-developers.com/showthread.php?t=694572
Don't worry about following all those rooting steps in the first long post #1. Just scroll down to post #2 and download the .5 RUU file, then run it from your PC with the phone plugged into USB.
It will completely wipe the phone and revert it back to factory stock settings. If your touch screen is still broken/messed up after this, then yes there's something wrong with the screen and you should take the phone back or replace it or whatever.
take it into sprint. hell you may even luck out and get an evo or epic out of it. i hear they are trying to push those phones on customers.
sorry i did not mention that i bought it at a swap meet for $30 and the phone seemed locked and said too many password attempts and the touch never worked , so i wiped it. i noticed on the side of the screen by the voulme controls , looks like some tweeker tried to maybe bull the battery out and did not know how to open the back.lol and tried to pry in that area a kinda bent the shiny piece slightly below the - vol button and cracked that chrome plated piece that seems to be inbetween the screen and the back case. i will still try the RUU and check it out, i never did try to replace the digitizer on the touch since the walkthrough seemed too detailed. i wounder about the hero.
trying to reset using RUU although says, error 170 usb i tried to install HTC sync can cant connect with it either. i dont understand how to properly install the drivers i suppose.
any advise
Does it just have the white HTC screen. And you can use all hard buttons but nothing else???
If so its because your phone was rooted and then someone did a factory reset. It happened to mine. Its a way of them locking you out of your phone after rooting.. I ran the ruu back to 2.1 and then rerooted it.
Try this RUU..
http://www.4shared.com/file/2uQunBaV/RUU_Hero_C_Sprint_2276515_R_si.html
Also you just download the htc sync here..
http://www.htc.com/us/support/hero-sprint/downloads/
Jus10o said:
Does it just have the white HTC screen. And you can use all hard buttons but nothing else???
http://www.htc.com/us/support/hero-sprint/downloads/
Click to expand...
Click to collapse
no the OS seems to be functioning fine , except for everytime i push send it get the "sorry! the process android.process.acore has stopped unexpectedly. please try again"
so i tried to power up holding on to vol + and doing the RUU as well as having the phone as normal as can be and running RUU and i get
error(170) usb connection error
rom update utility cannot connect to your phone.
i installed the file HTC_Sync_2.0.40.exe and ran RUU_Hero_C_Sprint_2.27.651.5_R_signed_release.exe when told powered the phone and clicked next and always get the 170usb error. i still am guessing that the drivers are not installed properly as when i plug in the phone i dont hear the normal usb sound made by the pc. also i never noted that i dont have the offical usb sync cable i have 2 of them , one is shape the same as the area to insert it on the hero, it is the htc touch pro cable . and the other usb cable is the basic one that works for alot of stuff that it fits into, except for motorola`s cell phones to charge them.lol
heeeeeelp
Bringing back more old threads
I am having this exact problem with an HTC Hero. I started before it had ever been rooted. I have rooted, loaded custom roms, wiped everything, ran two diff RUUs, and replaced the digitizer.
If I boot the phone to the HBoot, at the top of the screen it says TOUCH PANEL-fail.
Wondering if it is hardware or software at this point. I had it working earlier today somehow after doing a full wipe, but when i reactivated the phone and started dialing a number to test it it froze up. Rebooted and it was back to the same problem.

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