Holy shizznits, cannot enter bootloader, HELP - 8125, K-JAM, P4300, MDA Vario Software Upgrading

So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.

akashastrega said:
So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
Click to expand...
Click to collapse
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.

peter petrelli said:
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
Click to expand...
Click to collapse
I had at least 80 percent battery. I cannot get into the tri-color screen. Tried holding camera and soft reset, tried comm, camera, power, tried talking sweet to it...it just goes to splash screen each time. HELP!!!
This is a G3 wiza200 IPL/SPL 2.26 and it IS unlocked.
Thanks in advance

If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.

peter petrelli said:
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
Click to expand...
Click to collapse
Yeah, I know...in theory it SHOULD, it's not, hence the freaking out. I am attempting to charge it on the main plug, but it begins to charge then dies. I did have a loose usb port, which I thought got fixed, as my phone charged fine last night, and sync'd fine today. I'm not a pro, but not a noob either...so I am getting frustrated because trying the things I do know, aren't producing the results they should.
**The splash screen is one I made, independent of an OS...after any rom change, I flash my custom splash screen...it has always worked...however, it is making me think that it is the ONLY thing on the MDA, and any signs of a rom were somehow killed by my kids flashing the phone with a very incomplete kitchen rom.**
I will try again. Any help that can be offered would be MUCH appreciated.
PS---I LOVE Heroes!!

When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.

peter petrelli said:
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
Click to expand...
Click to collapse
I can get brief and random orange lights (my phone was not 100% but at least 80% when I first began)...it takes a lot of sweet talking though to get it to connect to charge. I tried a backup battery as well. Pushing the camera and soft reset either produces my custom splash, or nothing at all (no boot whatsoever). I am truly stumped.
EDIT
I am not aware of the SD card method. I do have an SD, but if I need a special program, I do not have it.

The fact that no light remains on when you connect usb or mains plug makes me think that the usb socket is loose again. In which case I'm doubtful that you can flash via bootloader mode.
The fact that you cant get into bootoader mode suggests that it was somehow corrupted when the flashing process was interrupted. This could be unrecoverable.
From here I'd suggest you investigate the sd card method. I've never relied on this method so this is uncharted territory for both of us.
Read this thread here and here. I think we're running out of options...

Semi success, I got into the quad colored boot (white bottom)...but cannot get it to recognize the usb. I am getting an error message about an unrecognized device, so I will try to fix active sync first...any suggestions for me now that I am at least in a bootloader screen

thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.

peter petrelli said:
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
Click to expand...
Click to collapse
it shows usb in the corner, however it is not producing any charging light, nor does my pc recognize the usb. So...I don't know if this will matter, but as I said...I have the RGB + white bootscreen with usb in the corner...is there still a chance????

yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck

peter petrelli said:
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
Click to expand...
Click to collapse
wcescomm.exe is NOT showing in Task Mgr...I will try to flash anyway. I killed the firewall and the sd had been removed already. Any other suggestions??
EDIT
ruu error 260 update error
It cannot connect, please check to make sure it is cradled blah blah blah

Thats ok. I forgot that the previous flashing attempts would have killed it off anyway.

So I get ruu error 260
I have rebooted my pc, deleted any connections in active sync (leaving only guest)...
UgggH
It is NOT recognizing the usb
the usb port is as tight today as it was last night after my hubby repaired it...I'm backed to stumped
EDIT**
I had to reboot MDA, now I have lost the little corner usb...but I still have the quad bootscreen

This is progress at least, 1 hour ago we didnt even have bootloader mode. Perhaps you could try flashing another rom, but I think if error 260 keeps appearing then something is wrong with the USB socket.

somehow i lost bootloader again...
this is driving me insane!!!
am trying again, will update momentarily.
************EDIT*****************
Finally got it back into bootloader, but it will not read the usb. keep getting that stupid error message that it doesn't recognize the device, and if I try to flash it with a stock rom, I get error 260.
I have closed the wcescomm.exe
I have killed my firewall
I have rebooted my phone, my pc...everything a few times
I have deleted any connections in active sync
I have unticked allow usb in active sync
WHAT AM I MISSING???
The usb port on the phone does not feel loose again...could it have got fried somehow? I feel as if I can get the damned usb to be recognized, I can save my precious MDA.
Please...any other suggestions, brainstorms, whatever???
THANK YOU

I had a little problem with theloons kitchen doing the same thing to me last week where it would give me the 260 error. I'll upload a ROM flashing file for you to try. Probably the best thing to do right now would be to take the nk.nbf file from an official ROM and stick it in this file and then run the RUU in it. After that you should be ok again to try your luck at cooking with theloons kitchen again although you may want to wait 'til the kids are at school or something before you try it.

When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck

mestrini said:
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
Click to expand...
Click to collapse
absolutely right while in bootloader mode it wont charge,but to charge or verify status of usb connectivity,while in bootloader mode push power off button,it'll go in sleep mode but lights will show charging if usb cable is charging
usb cable might be charging but mini usb port of the phone has many connectors I think 9 connectors,I'm not sure,may be the connector for making connectivity relation with phone and pc is damaged.
try with another usb cable if possible,if the connectivity with usb is established than method in the link provided by 'mestrini' is a good option,good luck

Related

Dead with solid green light

It had been going so well, until 9 months later...today. This morning I noticed my battery low (12%), and I thought I'd charge it when I got to work. However it never made it to work - when I went to charge it the back light was on and it was frozen. Thought nothing of it, plugged in the charger, hit the reset button and... nothing. So battery out, back in - press the power light and all I get is the solid green light, no screen, no activity, nothing.
The charging light isn't on either when it is charging, yet the battery shows good charge (tried it on a friends). I'm guessing it's dead, any other takers? I'll ring Vodafone tomorrow, but I'm running with a Duty rom. Hopefully as it looks terminal it should be ok, fingers crossed??
Same thing happened to me just now. WTF? I didn't even do anything. Just totally dead with green light only on. I've tried everything. Pull battery, connect USB, charger, took out SIM, took out memory card, even tried with another new battery, nothing at all. and I just got this phone as replacement last week.
You are stuck in OEMSBL. I can help, but it will be later or tomorrow.
Tell me your ROM, SPL Version, Radio Version, & device model number as well as typey, i.e. Tilt, TYTNII, etc...
HMMMM seems we have a new problem here
Hi Guys
Guess this is now new problem with tytn ii had my phone repaired a couple of weeks ago. technician said something about 3 bad block in the CE was responsible for the TRI color boot screen i used to get.
He said that he formated the phone and reloaded all "firmware".
Prior to sending it in i had Confused Stu Vista Mobile 1.3 running on the phone. Also had OLIPRO 1.0 as the sspl
Tried Frankenkaiser but the phone will not complete step 7 keeps showing that it is an unknown USB device, once i replug the USB cable.
Loaded all the Qualicom Drivers for the Phone as well.
GSLEO3 you and JockeyW are "GOD'S" when it comes to these issues.
Please grace me with your knowledge.
Running Confused Stu Vista Mobile 1.3
Radio 1.65.14.06
wolffie02 said:
Tried Frankenkaiser but the phone will not complete step 7 keeps showing that it is an unknown USB device, once i replug the USB cable.
Loaded all the Qualicom Drivers for the Phone as well.
Click to expand...
Click to collapse
why did you even try frankenkaiser? you only need to use it if you have no SPL (and only if you have the radio from hell).
anyway, to everyone in this thread... if the device still causes the PC to load the qualcomm drivers, when plugged in, then you can recover it, though usually need to use another program as frankenkaiser is currently only compiled for specific radio versions.
Sorta Dead with solid green light
I am in the same boat ... I mistakenly flashed a non-Kaiser radio ( 1.65.28.25 ) and then thought I was reading a Kaiser page about ho to fix it and I ran a `2a`. Ooops on me.
I cannot get tricolor bootloader ... tried hard-reset ( two soft keys and reset ), and Camera-reset, but nothing is working.
What does work:
-bong when connected to PC
-mtty connects - but no `CMD>` prompt.
-able to issue `setboot` - and get back "ARM9BootMode:1".
I've read all the posts and it seems like without the bootloader, I am stuck.
This is an ATT Tilt/8925.
Any and ALL suggestions much appreciated.
seems i have such a problem
the kaiser shows only solid green led. nothing else
doesnt enter tricolor
when i plug it to usb, device manager shows first Qualcomm device and then finds several new devices such as Data Interface
device is AT&T Tilt 8925, original rom version, radio and spl are unknown
who can help me?
cmonex said:
anyway, to everyone in this thread... if the device still causes the PC to load the qualcomm drivers, when plugged in, then you can recover it, though usually need to use another program
Click to expand...
Click to collapse
what program?

Color Bars Help Please

Tried to flash button rom with full battery. Comunication error. Only boots to 3 color bars. Every time I retry the flash the phone starts flashing on and off.
Mmmmmm
What is the problem....?
Does your wizard dont begins... so it wont wake up... dont start ?
You cant turn it on?
What do you mean with turn on and off?
is blinking?
If the problem is its blinking and dont stands on... it is a serios problem but if the wizard saty on ... what ipls and spl got?
What did you do?
Men we need to much info..... than it is on bootloader, i cant upgrade etc etc etc.
FUUUUUUU******@@@@@
while flashing the button rom, i got a communication error. At random times after connecting the phone via usb the screen flashes on an off and communication is lost. sometimes the phone gets mostly through the flash, sometimes it wont even start to flash. But here is the f-ing kicker, while trying to recover in the button flasher proggie, my computer locked up and WILL NOT TOUR BACK ON. thats right, i lost my phone and computer in 5 minutes thanks to this flasding sh*t. i am only able to access this forum via a blackjack II smartphone.
OK, Feeling better
Sorry about that.
I got my computer back on.
It wouldnt even go to cmos so I traded out my cpu, still didnt work.
Put the old cpu back in and it booted just fine. Not sure why that happened but at least my computer is back on.
Ok so back to the phone. It boots to the 3 color bar screen and shows IPL/SPL as 2.25. After connecting the USB cable it will sometimes start flashing, not always. If I restart the button rom flasher it will start to flash, after getting to some % the phone starts flashing.
By flashing I mean the screen flashes on and off. Likely the phone is rebooting itself constantly.
Undo?
Is it possible to just undo what ive done? Is the old info still on the phone? IPL/SPL are still the same as before.
No, your old info is not on the phone anymore. The first thing that is done when the flashing process begins is deletion of your flash on your phone. This may seem like a n00b question, but have you tried using a different USB port? DO NOT flash with a port off of a hub, they are usually under powered when compared to direct board connected ports. Try one on the back of your tower(or directly in your notebook whatver.) and see if that works.
It also failed on the back usb port.
All is not lost is it?
I believe that this phone might need a new battery.
I had some problems with the phone turning off when it wasn't supposed to but it hasn't done it in a long time so I though I was ok. Do you think that a new battery might allow this downgrade to complete?
Its possible. The Wizard is kind of a tempermental device....it flashes when it wants to some time. You can try and see if a new battery is what fixes the problem, but in all honesty, it could be anything.
Xtrange
ok
try to get connecte with that cable other device, maybe is broken the cable...
try another usb port...
download again the button rom, maybe is corrupted.
lets wait what happen
Its your battery , replace the battery and it will charge and then you can flash it,you can get two batteries for a tenner on ebay
Battery
OK, so once the new battery comes, it will charge via usb and wall charger just as it would with the OS installed? Im not sure if charging is dependent on the OS at all.
Thanks for all of your help guys.
Does it charge?
It charges??????
in bootloader dont charge men....
if the phone stuckson welcome screen maybe charges, on htc logo dont, neither on splash screen.
All we do is try to help people to upgrade and try to found solutions for those who made a bad upgrade, but i didn't cook, and dont develop anything so my only contribution is for experiences.
Hope your wizard revives.
My wizard does not bootup...only three color bars
I was trying to flush with new ROM and it stopped after 100% and in the mean times, my system rebooted. Now I got this MDA with three color bars, battery is OK but important thing is that it does not connect to computer thru Active Sync............any help>

Possibly a dead Kaiser, suggestions? (or purchase!)

So, I plugged my Kaiser (Tilt) into my computer the other day to charge it, and the next morning when I unplugged it, I noticed it was locked up. No biggie, I soft-reset it, and it came directly back to the bootloader (right before the bootloader shows is a white screen, that says "Loading image... No image found!", that flashes for a fraction of a second.
If I plug it into my computer at this point, Windows says the USB device has malfunctioned and it doesn't recognize it. I can't flash it ("connection error"), and it wouldn't hard reset.
Then it kinda came back to life, kinda. Suddenly it'll boot into WM. Windows still doesn't recognize it, but I used JumpSPL to get it into a bootloader, and tried to install a HardSPL on it so I could flash a new ROM (to this point it's been stock-only because it belongs to the company I work for). The HardSPL flash failed partway through, and then it was stuck in bootloader for real. At that point I tried flashing a stock ROM, and it kept failing at different points, never getting more than about halfway through.
Does anyone have any suggestions? Or, do you want to buy it? At this point it's mine (company doesn't want it back), so I'm willing to experiment freely with it. Right up until my Touch Pro 2 comes in and I lose interest
*** UPDATE ***
So after writing this, just for kicks, I decided to give re-flashing the original ROM one more shot (it's been off and untouched now for several days at this point) and the flash succeeded. We'll see where it goes from here
Good luck with your phone.. I hope all goes well.. If you find out what the problem was/is, let me know
Hey godefroi, im new to all of this, just bought a messed up tilt from my friend, and i want to know if you could givve me the link for the insturctions to refalsh my tilt
Just hit up AT&T's site (which redirects you to HTC's site) and download the ROM. The file you want is "_ATT Tilt_RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe", which was the latest update for the phone.
Seems it's not fixed. After playing around with it for a couple days, it's back into bootloader and stuck there. Taking out the battery and leaving it for a few hours brings it back for a while, but it seems there's no permanant fix. Next step will be flashing HardSPL and a custom ROM. I'll update when that happens.
awww dang, that sucks. thank you for tellin me. hopin your tilt comes out ok
Did you ever get this resolved?
Hey man did you ever get this fixed? I cant find anything on it.
I can get to a boot loader screen and it shows USB and when I plug it into my computer I hear the sound that it's recognized but my active sync wont connect.
This is what I posted earlier and a moderator killed the post because I didn't spend hours hunting for a solution first before posting. I don't think one exists but if there is I would be glad to know it. I have flashed this phone and my older HTC Wizard dozens of times with no issues so Im not a "noob"
Earlier today I was taking a picture and the screen kind of stuck so I has to soft reboot it.
It didn't come back up. I was left at the rainbow bootloader screen.
I tried holding the camera button down and rebooting but it didn't change anything.
I tried several different combo's of holding keys down and rebooting and it always came back to that bootloader screen.
So the next thing I did was to format my cd card and downloaded KaisDiagTest1.zip and then coppied the KAISDIAG.NBH image file from the zip on to the root of the sd card.
That worked fine and I was left at a screen saying SPL 1.00.OliNex.
Next thing I did is were I think I screwed up. I flashed it with _ATT Tilt_RUU_Kaiser_CINGULAR_WWE_1.62.502.0_radio_sign _22.45.88.07_1.27.14.09R2_Ship.exe which is the ROM from the HTC site and I think I was only supose to use a custom ROM and now after it finished flashing the ROM it rebooted and is stuck showing loading ... on the screen.
It goes past the boot loader and is stuck at loading...
Please advise if there is anything I can do.
Cheers,
Chris
godefroi said:
So, I plugged my Kaiser (Tilt) into my computer the other day to charge it, and the next morning when I unplugged it, I noticed it was locked up. No biggie, I soft-reset it, and it came directly back to the bootloader (right before the bootloader shows is a white screen, that says "Loading image... No image found!", that flashes for a fraction of a second.
If I plug it into my computer at this point, Windows says the USB device has malfunctioned and it doesn't recognize it. I can't flash it ("connection error"), and it wouldn't hard reset.
Then it kinda came back to life, kinda. Suddenly it'll boot into WM. Windows still doesn't recognize it, but I used JumpSPL to get it into a bootloader, and tried to install a HardSPL on it so I could flash a new ROM (to this point it's been stock-only because it belongs to the company I work for). The HardSPL flash failed partway through, and then it was stuck in bootloader for real. At that point I tried flashing a stock ROM, and it kept failing at different points, never getting more than about halfway through.
Does anyone have any suggestions? Or, do you want to buy it? At this point it's mine (company doesn't want it back), so I'm willing to experiment freely with it. Right up until my Touch Pro 2 comes in and I lose interest
*** UPDATE ***
So after writing this, just for kicks, I decided to give re-flashing the original ROM one more shot (it's been off and untouched now for several days at this point) and the flash succeeded. We'll see where it goes from here
Click to expand...
Click to collapse
I never did. Every once in a while I can get it reflashed, but inevitably it stops working. Just like yours, I'll sfot reset it and it'll be stuck in bootloader.
Best bet is when it gets stuck on the bootloader or on the "white screen" as to put it. Do the following:
1) Unplug battery, memory car and simcard. Reinsert battery ONLY after 3 seconds (cards stay out!)
2) Hold BOTH softkeys down at the same time
3) Whilst holding softkeys, turn the unit on
4) You will be prompted to press "SEND" to reset all user data (you will lose everything on the internal storage. Press the Dial (green button) to reset.
5) When it's finished, you will be prompted to press "SEND" to reboot. Press send and it will boot into WM but might take slightly longer.
6) Realign your pointer and tada. It's up and running.
n.b. This often happens when the radio version of your phone isn't correct. If you notice, when you get stuck in the "white screen" the "gsm signal sight" is frashing green!
I've got to warn you again, this procedure WILL delete all of your internal user storage, hence why I recommend taking out all of the cards before proceeding.
heyadrian said:
Best bet is when it gets stuck on the bootloader or on the "white screen" as to put it. Do the following:
1) Unplug battery, memory car and simcard. Reinsert battery ONLY after 3 seconds (cards stay out!)
2) Hold BOTH softkeys down at the same time
3) Whilst holding softkeys, turn the unit on
4) You will be prompted to press "SEND" to reset all user data (you will lose everything on the internal storage. Press the Dial (green button) to reset.
Click to expand...
Click to collapse
Nope. Stuck in bootloader is stuck in bootloader. Like, stuck. No, really, it's stuck. Hard-resetting doesn't get it out.
heyadrian said:
n.b. This often happens when the radio version of your phone isn't correct. If you notice, when you get stuck in the "white screen" the "gsm signal sight" is frashing green!
Click to expand...
Click to collapse
There's no white screen, just bootloader rainbow. Also, there's no chance that I flashed the wrong radio, because this phone has never been flashed with anything but the official ROM. It's never even had a HardSPL flashed on it.
hmmm...now that you mention it has never had a hardSPL, maybe that could be the next step?
i understand that some people may want to keep a "stock" configuration in case waranty needs to be claimed or for any other valid reasons...but if the phone is out of waranty, theres little to lose.
only reason i'm suggesting it is because cmonex has a hardSPL that aims to fix EXACTLY this problem, among others (if i understand your problem and cmonex's fix correctly):
http://forum.xda-developers.com/showthread.php?t=420683
also, this thread links to a page in the wiki about your problem (or something along the same lines):
http://forum.xda-developers.com/showthread.php?t=423486
finally, a collection of hardSPL versions can be found in this "roll up" thread:
http://forum.xda-developers.com/showthread.php?t=498320
i guess you may have already gone through the above mentioned links but if not, they may open up more avenues for troubleshooting or even a permanent resolution.

[Q] Xperia phone dropped in water, ideas to recover data?

Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)
Phenitei said:
Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)
Click to expand...
Click to collapse
Not realla an idea, but maybe a little help. In the attachement you find a pdf. (Working Instructions for Assembly and Disassembly the phone). Hope, it helps a little. Good luck :fingers-crossed:
Thanks mate! Will look at it this weekend
One of the first thing you should try is to access fastboot. For this you have to hold volume down button while plugging it in to the computer. If the phone is a Xperia SP your led should be blue then (I'm not sure you have this model regarding the description you gave). If this works then we make a small step !
Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!
Phenitei said:
Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!
Click to expand...
Click to collapse
:highfive: Bravo man! As pecOra said, you hae done a grat step - the phone is alive! LED blinking red then green, means, that´s ready for flashing a rom with Flashtool! The problem now is to clarify, what Xperia-model it is, after this you can seach in the right thread for a Rom to flash it on the phone with Flashtool
Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable
[UPDATE] : if, while connected to a computer, the up-volume button is long pressed, then the del becomes a stable and unchanging blue!
Phenitei said:
Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable
Click to expand...
Click to collapse
STOP! Flashing a Rom ALWAYS deletes all data on the internal SD. In the current situation you can make again a functional phone. To readout the data from the SD is an other thing. For this experiment I am to less competent. Maybe another member is smarter than I am, sorry.
No probs! That's also my experience with my phone (wiping I mean), and is why I asked why I would want to flash a ROM. No worries, we all have different skills[emoji41] . I'll help you the day you mess up a samsung [emoji6]
Thx for trying!
Phenitei said:
No probs! That's also my experience with my phone, and is why I asked why I would want to do that. No worries, we all have different skills. I'll help you the day you mess up a samsung
Thx for trying!
Click to expand...
Click to collapse
:good: hope, pecOra can help you!!! He is a great man.
Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?
pec0ra said:
Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?
Click to expand...
Click to collapse
:good: +1
Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.
Phenitei said:
Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.
Click to expand...
Click to collapse
Mmmh this is not good. The solutions use adb so you must have it enabled but that's not really a problem because if your phone boots until adb mode, it will probably boot until usb storage mode too. So if you don't have usb storage when booting, you probably won't have adb mode either.
The second solution was to use adb (or usb storage) in another environment which is much less complex and easier to flash without losing any data : the recovery. The problem is that you can only flash a recovery with fastboot when your bootloader is unlocked. The other ways to flash it use adb and as we've seen we don't have it.
I'm pretty sure you can't access any partition from fastboot if your bootloader is unlocked because otherwise it would open easy exploits to gain root without losing your warranty unlocking your BL.
Now what you still have available is flashtool. This is the (copy of the, with more possibilities) official way to flash firmwares. You use it from your computer when your phone is in the mode with the green light. The problem is that with this you can only flash official firmwares. They might still repair your phone depending on the problem but you must be careful not to erase the data. If you want to try this I can help you in the procedure (you can even pm me en français if you want)
By the way, are you trying to access data like app data/ contacts / messages or data of the external storage?
I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
---------- Post added at 01:07 PM ---------- Previous post was at 12:40 PM ----------
reinipic said:
I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
Click to expand...
Click to collapse
Edit:
btw. when you are opening the flashtool and connect the phone with the pc, than you can see in the flashtool, which Xperia Model it really is, then you can search for the right stockrom and ... buuuuuum :laugh:
Right thanks a lot! I'll take the time to document my self a bit on all that and then I'll be happy to accept your proposal. Merci!
put it in a box of rice 4 days without touching.... you will see the results.
Kmiloxdxd, thanks for your proposal, I'll try! But as I said in the question, I got the phone at least a week after it fell into water, maybe more (up to 3 max) As such, I'm quite sure it's too late for that kind if trick... (which did save a few phones and watches of my own ^^)
You have 2 options..the first one is to reflash stock rom via flashtool without wiping data and the other one which requires a recovery, you can move this zip (http://forum.xda-developers.com/showthread.php?t=1646108) to your sd and move files from internal to external memory.

**Help needed with no charge and the lacklustre help not given via MAZE(Alpha 4gig)**

Hi guys, been a bit out of the loop (hospital) but bought an Alpha around sep last year...within 2 months i used a official Maze update (OTA) and it then no longer charges...got onto them via facebook (as there were no official threads for this phone back then) and they sent me this to reflash it...
http://www.mazemobile.com/download-center
The ROM used to be there, but they have the ****ing cheek to say "people tried to flash and blamed MAZE" now it was MAZE's update in the first place that buggered my phone.:silly:..i still have the original ROM...
https://drive.google.com/drive/folders/0B8XLZxEJR8albndMcXJhWGtlVDQ
^not sure if that works for you, but basically it was..
:A really crap tutorial
:Maze Alpha flash tool.zip
:Maze_Alpha_V05_20170816
I've followed everything by the letter to no avail???
Now MAZE are bloody useless, can i count on one of you clever chaps to help me out?
P.s it's the 4 gig model.
Many thanks lads...
Any joy?
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
seedaripper said:
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
Click to expand...
Click to collapse
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Cheers...someone lives!
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
lukesan said:
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Click to expand...
Click to collapse
seedaripper said:
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
Click to expand...
Click to collapse
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
Charger you can easily check if you just connect it to another charger or a pc usb port. A PC usb port will only deliver (mostly) max 400mA to 500mA .. meaning it will charge, if it still does, extremely slow. So I would keep it connected to a pc all day long or night before trying to switch it on. Trying to switch it on during charging and batt at low level will probably not work. You could try to power on after 2 or 3 hours or so and if it powers on then I would power it off again to get at least some juice in it to play around.
Cable, I would go fetch another one, they will come in handy in the future too. If it doesn't fit properly because the port is to deep in the Alpha then just take a knife and carefully cut a very small piece of the plastic, just 1mm is enough. I've done this on the 2 extra cables I have here and it works perfectly and I don't even see it aesthetically so no harm done on mine.
Now if that still doesn't work we can try the next step. But be very careful to know that that will delete all data, pictures, etc off of the phone. Because of all my toying with this phone I stuck an sd-card in it and doing a backup before I play with it again.
The manual states that you have to press the volume up button.. Well you can already test that without hurting anything as long you don't press anything on the flashtool. So only volume up and then insert the usb cable to a pc. Now the mistake I made in the beginning was to also push the power button.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
Btw I know about their attitude. Well, as a Chinese company they must understand that by this attitude they will not going to sell any products anymore. I only bought mine because it was a special deal and I wanted to test an MTK chipset. They never replied to me why there is no real fast charge on it etc.
I also very very highly recommend you to invest, well for the price of a sandwich, to buy a usb charging doctor which will allow you to see the voltage and current. You don't need to be a doctor to us it and at least you see something instead of having to guess. Also while you are at it buy good quality chargers and a couple of cables. They will always come in handy and take some of the guesswork away if needed.
Top lad.
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
lukesan said:
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
.
Click to expand...
Click to collapse
seedaripper said:
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
Click to expand...
Click to collapse
Well don't flash it twice. You have to put it in that mode twice to start it to complete the procedure. I do not believe in the wipe it 3 times to be sure, turn around and jump to make it better or faster. Loads of voodoo that is not scientifically proven around. It's all about a 0 and a 1, there is nothing in between that.
But .£60 to send that charger, LOL.
A month ago I bought an Aukey charger that included a USB-C cable for like .£12 including shipping to Belgium. (well just followed the rain and snow and landed here)
Let us know what happens next.
Any update on what you did?
GAH!
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
seedaripper said:
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
Click to expand...
Click to collapse
But what about the drivers etc.... What shows up?
ROM?
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
lukesan said:
But what about the drivers etc.... What shows up?
Click to expand...
Click to collapse
seedaripper said:
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
Click to expand...
Click to collapse
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
seedaripper said:
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Click to expand...
Click to collapse
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
er?
lukesan said:
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
Click to expand...
Click to collapse
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
lukesan said:
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
Can't get my head round multi quote?
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
seedaripper said:
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
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Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
lukesan said:
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
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Pics ...hopefully...

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