**Help needed with no charge and the lacklustre help not given via MAZE(Alpha 4gig)** - Maze Alpha Questions & Answers

Hi guys, been a bit out of the loop (hospital) but bought an Alpha around sep last year...within 2 months i used a official Maze update (OTA) and it then no longer charges...got onto them via facebook (as there were no official threads for this phone back then) and they sent me this to reflash it...
http://www.mazemobile.com/download-center
The ROM used to be there, but they have the ****ing cheek to say "people tried to flash and blamed MAZE" now it was MAZE's update in the first place that buggered my phone.:silly:..i still have the original ROM...
https://drive.google.com/drive/folders/0B8XLZxEJR8albndMcXJhWGtlVDQ
^not sure if that works for you, but basically it was..
:A really crap tutorial
:Maze Alpha flash tool.zip
:Maze_Alpha_V05_20170816
I've followed everything by the letter to no avail???
Now MAZE are bloody useless, can i count on one of you clever chaps to help me out?
P.s it's the 4 gig model.
Many thanks lads...

Any joy?
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.

seedaripper said:
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
Click to expand...
Click to collapse
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)

Cheers...someone lives!
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
lukesan said:
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Click to expand...
Click to collapse

seedaripper said:
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
Click to expand...
Click to collapse
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
Charger you can easily check if you just connect it to another charger or a pc usb port. A PC usb port will only deliver (mostly) max 400mA to 500mA .. meaning it will charge, if it still does, extremely slow. So I would keep it connected to a pc all day long or night before trying to switch it on. Trying to switch it on during charging and batt at low level will probably not work. You could try to power on after 2 or 3 hours or so and if it powers on then I would power it off again to get at least some juice in it to play around.
Cable, I would go fetch another one, they will come in handy in the future too. If it doesn't fit properly because the port is to deep in the Alpha then just take a knife and carefully cut a very small piece of the plastic, just 1mm is enough. I've done this on the 2 extra cables I have here and it works perfectly and I don't even see it aesthetically so no harm done on mine.
Now if that still doesn't work we can try the next step. But be very careful to know that that will delete all data, pictures, etc off of the phone. Because of all my toying with this phone I stuck an sd-card in it and doing a backup before I play with it again.
The manual states that you have to press the volume up button.. Well you can already test that without hurting anything as long you don't press anything on the flashtool. So only volume up and then insert the usb cable to a pc. Now the mistake I made in the beginning was to also push the power button.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
Btw I know about their attitude. Well, as a Chinese company they must understand that by this attitude they will not going to sell any products anymore. I only bought mine because it was a special deal and I wanted to test an MTK chipset. They never replied to me why there is no real fast charge on it etc.
I also very very highly recommend you to invest, well for the price of a sandwich, to buy a usb charging doctor which will allow you to see the voltage and current. You don't need to be a doctor to us it and at least you see something instead of having to guess. Also while you are at it buy good quality chargers and a couple of cables. They will always come in handy and take some of the guesswork away if needed.

Top lad.
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
lukesan said:
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
.
Click to expand...
Click to collapse

seedaripper said:
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
Click to expand...
Click to collapse
Well don't flash it twice. You have to put it in that mode twice to start it to complete the procedure. I do not believe in the wipe it 3 times to be sure, turn around and jump to make it better or faster. Loads of voodoo that is not scientifically proven around. It's all about a 0 and a 1, there is nothing in between that.
But .£60 to send that charger, LOL.
A month ago I bought an Aukey charger that included a USB-C cable for like .£12 including shipping to Belgium. (well just followed the rain and snow and landed here)
Let us know what happens next.

Any update on what you did?

GAH!
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse

seedaripper said:
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
Click to expand...
Click to collapse
But what about the drivers etc.... What shows up?

ROM?
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...

Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
lukesan said:
But what about the drivers etc.... What shows up?
Click to expand...
Click to collapse

seedaripper said:
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
Click to expand...
Click to collapse
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.

seedaripper said:
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Click to expand...
Click to collapse
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64

dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.

er?
lukesan said:
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
Click to expand...
Click to collapse
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?

lukesan said:
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)

Can't get my head round multi quote?
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)

seedaripper said:
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
Click to expand...
Click to collapse
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.

lukesan said:
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
Click to expand...
Click to collapse
Pics ...hopefully...

Related

Holy shizznits, cannot enter bootloader, HELP

So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
akashastrega said:
So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
Click to expand...
Click to collapse
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
peter petrelli said:
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
Click to expand...
Click to collapse
I had at least 80 percent battery. I cannot get into the tri-color screen. Tried holding camera and soft reset, tried comm, camera, power, tried talking sweet to it...it just goes to splash screen each time. HELP!!!
This is a G3 wiza200 IPL/SPL 2.26 and it IS unlocked.
Thanks in advance
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
peter petrelli said:
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
Click to expand...
Click to collapse
Yeah, I know...in theory it SHOULD, it's not, hence the freaking out. I am attempting to charge it on the main plug, but it begins to charge then dies. I did have a loose usb port, which I thought got fixed, as my phone charged fine last night, and sync'd fine today. I'm not a pro, but not a noob either...so I am getting frustrated because trying the things I do know, aren't producing the results they should.
**The splash screen is one I made, independent of an OS...after any rom change, I flash my custom splash screen...it has always worked...however, it is making me think that it is the ONLY thing on the MDA, and any signs of a rom were somehow killed by my kids flashing the phone with a very incomplete kitchen rom.**
I will try again. Any help that can be offered would be MUCH appreciated.
PS---I LOVE Heroes!!
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
peter petrelli said:
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
Click to expand...
Click to collapse
I can get brief and random orange lights (my phone was not 100% but at least 80% when I first began)...it takes a lot of sweet talking though to get it to connect to charge. I tried a backup battery as well. Pushing the camera and soft reset either produces my custom splash, or nothing at all (no boot whatsoever). I am truly stumped.
EDIT
I am not aware of the SD card method. I do have an SD, but if I need a special program, I do not have it.
The fact that no light remains on when you connect usb or mains plug makes me think that the usb socket is loose again. In which case I'm doubtful that you can flash via bootloader mode.
The fact that you cant get into bootoader mode suggests that it was somehow corrupted when the flashing process was interrupted. This could be unrecoverable.
From here I'd suggest you investigate the sd card method. I've never relied on this method so this is uncharted territory for both of us.
Read this thread here and here. I think we're running out of options...
Semi success, I got into the quad colored boot (white bottom)...but cannot get it to recognize the usb. I am getting an error message about an unrecognized device, so I will try to fix active sync first...any suggestions for me now that I am at least in a bootloader screen
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
peter petrelli said:
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
Click to expand...
Click to collapse
it shows usb in the corner, however it is not producing any charging light, nor does my pc recognize the usb. So...I don't know if this will matter, but as I said...I have the RGB + white bootscreen with usb in the corner...is there still a chance????
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
peter petrelli said:
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
Click to expand...
Click to collapse
wcescomm.exe is NOT showing in Task Mgr...I will try to flash anyway. I killed the firewall and the sd had been removed already. Any other suggestions??
EDIT
ruu error 260 update error
It cannot connect, please check to make sure it is cradled blah blah blah
Thats ok. I forgot that the previous flashing attempts would have killed it off anyway.
So I get ruu error 260
I have rebooted my pc, deleted any connections in active sync (leaving only guest)...
UgggH
It is NOT recognizing the usb
the usb port is as tight today as it was last night after my hubby repaired it...I'm backed to stumped
EDIT**
I had to reboot MDA, now I have lost the little corner usb...but I still have the quad bootscreen
This is progress at least, 1 hour ago we didnt even have bootloader mode. Perhaps you could try flashing another rom, but I think if error 260 keeps appearing then something is wrong with the USB socket.
somehow i lost bootloader again...
this is driving me insane!!!
am trying again, will update momentarily.
************EDIT*****************
Finally got it back into bootloader, but it will not read the usb. keep getting that stupid error message that it doesn't recognize the device, and if I try to flash it with a stock rom, I get error 260.
I have closed the wcescomm.exe
I have killed my firewall
I have rebooted my phone, my pc...everything a few times
I have deleted any connections in active sync
I have unticked allow usb in active sync
WHAT AM I MISSING???
The usb port on the phone does not feel loose again...could it have got fried somehow? I feel as if I can get the damned usb to be recognized, I can save my precious MDA.
Please...any other suggestions, brainstorms, whatever???
THANK YOU
I had a little problem with theloons kitchen doing the same thing to me last week where it would give me the 260 error. I'll upload a ROM flashing file for you to try. Probably the best thing to do right now would be to take the nk.nbf file from an official ROM and stick it in this file and then run the RUU in it. After that you should be ok again to try your luck at cooking with theloons kitchen again although you may want to wait 'til the kids are at school or something before you try it.
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
mestrini said:
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
Click to expand...
Click to collapse
absolutely right while in bootloader mode it wont charge,but to charge or verify status of usb connectivity,while in bootloader mode push power off button,it'll go in sleep mode but lights will show charging if usb cable is charging
usb cable might be charging but mini usb port of the phone has many connectors I think 9 connectors,I'm not sure,may be the connector for making connectivity relation with phone and pc is damaged.
try with another usb cable if possible,if the connectivity with usb is established than method in the link provided by 'mestrini' is a good option,good luck

[Q] Continuum, what have I done?

Hi everyone, I'm new to this forum (first post), I've owned my Continuum for a few months now happily with no problems. I actually love the phone! But recently I ran into a pretty big problem...
Let me give you a little background on my phone first, I have used SuperOneClick on it, to grant super user permissions, I've used the program to grant me access to the phone tethering apps that are out (currently using Open Garden), and the AdFree app in the market. I havn't used anything else in regards to 'hacking' my phone so I'm a bit confused as to why I'm getting trouble.
Anyways here's my problem, lol! Well the other day I turned off my phone and tried turning it back on and I would get a grey battery with the spinning disk, and it wouldn't turn on :\! I tried holding all the buttons, for over 10 seconds, no avail. It still turned on to the battery and nothing. I tried taking the battery out for a whiiiile and nothing. Eventually I plugged in my phone to the wall and it magically worked. Actually that's the only way I've been able to get my phone to turn on lately. It works fine once it's on but every time I turn it off the same thing happens .
So that's truly why I'm here... Is my phone 'bricked', or are these some symptoms of being 'bricked'? Are there any fixxes I can go about taking to you know...fix the problem ?
Any help would be Greatly appreciated,
Thanks everyone,
-Matt
Oops, I forgot to mention that my phone has been acting strange sometimes in the sense that I plug it into the wall and the 'Mass Storage/ Media player' option comes up, even though it's not plugged into the computer, just into the wall.
Pretty strange huh?
Anyways thanks again everyone who helps!!!
detex said:
Oops, I forgot to mention that my phone has been acting strange sometimes in the sense that I plug it into the wall and the 'Mass Storage/ Media player' option comes up, even though it's not plugged into the computer, just into the wall.
Pretty strange huh?
Anyways thanks again everyone who helps!!!
Click to expand...
Click to collapse
In short, you're not bricked, but there's obviously some fishy stuff happening. At this point, it would be good to determine whether it's a hardware or software issue. On that note, just a few quick questions:
1. Has anything happened (hardware-wise) recently that you're aware of? E.g. it was dropped, got wet, etc?
2. What sort of charger are you using? Is it the Samsung one that came with the phone?
3. What USB cable are you using to charge the phone? Again, Samsung original or something else?
4. Can you get into any sort of recovery (when booted, hold Vol+, Vol-, and Power at the same time until it shows the AT&T screen twice) or download mode (when off, hold V+ and V-, then insert USB cable)? This may not have anything to do with your issues, but it will help in troubleshooting.
Hello there, I found out that I wasn't supposed to really post this thread here so I went ahead and posted it in the Continuum section, where they had me do as you said, hold the vol- button and turn on the phone. It's currently "Downloading... Do not turn of Target!!!" I'm not really sure what it's doing but that's what it says (it's been doing this for 15 minutes lol). But to answer your questions, I took the phone with me on vacation this past weekend and I had it on the beach in some pretty hot weather, but I always kept it in the shade (I treat my things pretty well) so it shouldn't have gotten too hot, and I didn't drop it or get it wet or anything either! As far as the charger goes, it is the same charger that came with the phone, from Droid. And jsyk I'm with VZW if that changes anything, because I know you mentioned AT&T.
Thanks for the help , I'll let you know what goes on with the phone once it finishes doing what it's doing haha.
detex said:
Hello there, I found out that I wasn't supposed to really post this thread here so I went ahead and posted it in the Continuum section, where they had me do as you said, hold the vol- button and turn on the phone. It's currently "Downloading... Do not turn of Target!!!" I'm not really sure what it's doing but that's what it says (it's been doing this for 15 minutes lol). But to answer your questions, I took the phone with me on vacation this past weekend and I had it on the beach in some pretty hot weather, but I always kept it in the shade (I treat my things pretty well) so it shouldn't have gotten too hot, and I didn't drop it or get it wet or anything either! As far as the charger goes, it is the same charger that came with the phone, from Droid. And jsyk I'm with VZW if that changes anything, because I know you mentioned AT&T.
Thanks for the help , I'll let you know what goes on with the phone once it finishes doing what it's doing haha.
Click to expand...
Click to collapse
Oh, ok. Good luck - hopefully you find what you need in that forum.
(By the way, you'll never see the end of the downloading screen. Unless you're actively doing something to you phone (like flashing a ROM) at that screen, it will just sit there until something tells it to reboot.)
Wow, I feel like a dumbass! I've been waiting for it to do something lmao. No I'm not flashing it with a ROM or anything so should I just hold the power button or something?
detex said:
Wow, I feel like a dumbass! I've been waiting for it to do something lmao. No I'm not flashing it with a ROM or anything so should I just hold the power button or something?
Click to expand...
Click to collapse
Don't feel bad - I'm pretty sure all of us have done that same thing at one point or another.
As long as you just dumped it into download mode with the button combo you mentioned, just pull the battery out and try to restart the phone like normal. Assuming everything is the same as it is on the Captivate, you should be back to where you were.
Alright I pulled the battery out and stuck it back in, and tried turning on my phone normally and it turned on just fine. Pretty funny that it just worked just like that. Thanks lol. Also, any recommendation with what to do with my charger and the USB action it occasionally takes on my phone?
As a test, try turning on USB debugging (Settings-Applications-Development-USB Debugging) and see if you still get that set of options. You could also look on the applications menu for something about having it ask when you insert the cable, and change from that option to the one you use most often.
The only time I've had my phone do that to me in a strictly-charging scenario is when I hook it up to my car USB charger, but that's a non-Samsung charger.
Alrighty, I put it on that setting and I'll leave it that way. Hopefully it doesn't do that again, and if it does I'll try out another charger since I have two that are identical.
Thanks again for all the help,
-Matt
PS. one quick question ! What are mock locations?
You're welcome.
As far as the mock locations go, my understanding is that it lets you tell applications that your phone is a different location than what it actually is (think something like DVD regions). I'm not 100% clear on its use, but my guess would be that it either allows you to see more apps in the market than you normally would, or that you can run apps that are specific to a different region than where you are.
I see, thanks, I've been wondering what that was. See you around!

[Q] I CAN'T root my phone (2.2 froyo, factory reset)

Here is what I've tried so far:
1- SuperOneClick. The program hangs at a step where it reads "Check if rooted : false"
2- Galaxy One Click Root. Program is responsive but it stops at "* daemon started successfully *" and does nothing from there.
3- Copying the "update.zip" file to the root of my internal SD card. I'm greeted by a "E: Signature verification failed. Installation aborted" error.
All remediable steps to fix one or all problems REQUIRES root, so i'm in limbo here. I honestly am about to cry. This seemed a hell of a lot easier when I read about it...
Well, what's left here for me to do? I'm lost. I read so many threads here I honestly can't do it anymore. This is my last resort.
This phone is all stock, AT&T Captivate.
Sorry if this is the wrong section of this forum... New here.
Flash your phone via Odin to jf6 stock then try superoneclick
Sent from my SPH-D710 using XDA App
hold up on that flash back. It oculd cause you to loop. Try using SOC v1.9 or lower. Also make sure your computer has all the required updates installed.
So this developed into a new, bigger, problem. I tried THIS guide to flash cyanogenmod (latest) but, guess what, the freaking thing hanged. So I was left with the only option, severing the link between PC and phone, and rebooting the phone.
I get this "phone - attention sign - computer" image. I think to myself "oh sh#&, I bricked the phone" so I rebooted it once again and to my surprise, the phone won't turn on. Won't react to the usb cable (can't boot to download mode), won't react to wall charger, won't turn on with the power button.
The battery was almost full...
What the heck is going on!?!? I had this phone for 3 days and I already ruined it?
I wan't to kill myself
leandroab said:
So this developed into a new, bigger, problem. I tried THIS guide to flash cyanogenmod (latest) but, guess what, the freaking thing hanged. So I was left with the only option, severing the link between PC and phone, and rebooting the phone.
I get this "phone - attention sign - computer" image. I think to myself "oh sh#&, I bricked the phone" so I rebooted it once again and to my surprise, the phone won't turn on. Won't react to the usb cable (can't boot to download mode), won't react to wall charger, won't turn on with the power button.
The battery was almost full...
What the heck is going on!?!? I had this phone for 3 days and I already ruined it?
I wan't to kill myself
Click to expand...
Click to collapse
Unfortunately, it doesn't sound promising. Even if you have a black screen, I would still try to access DL mode with Odin open (pull battery, remove sim, put battery back in, hold both volume buttons and insert the USB cord, don't touch the power button). If you get a yellow com light in Odin, even if the screen stays black, you're in download mode. If that doesn't work, you could try a jig and then see if Odin recognizes it. If neither of those work, you'll need to send your phone out to someone like Adam Outler to have it unbricked.
I get nothing with Odin. I can't believe I bricked my phone like that. I thought I would get an error screen at least. But this is outrageous. It's like the phone shorted and fried from the inside.
All I can say is wow... My happiness of a new phone turned to ashes in 30 seconds. Nice waste of money.
If you buy a USB download jig it will get you out of soft brick situations and if Odin fails try heimindal
Sent from my SPH-D710 using XDA App
leandroab said:
I get nothing with Odin. I can't believe I bricked my phone like that. I thought I would get an error screen at least. But this is outrageous. It's like the phone shorted and fried from the inside.
All I can say is wow... My happiness of a new phone turned to ashes in 30 seconds. Nice waste of money.
Click to expand...
Click to collapse
It didn't fry, it failed while flashing bootloaders. The bootloaders are what tell your phone what to do when you press power. Mismatched bootloaders = hard brick = no power up.
I would still try a jig, but if that doesn't work send a message to AdamOutler. He can give you the details of getting it unbricked.
MJHawaii said:
If you buy a USB download jig it will get you out of soft brick situations and if Odin fails try heimindal
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Considering the flashing hanged at the very beggining, I'm 90% sure it HARD-bricked my device. A jig wouldn't work and I'm left with a very fancy paperweight.
There is NO power on whatsoever.
My luck is amazing, isn't it?
Please, someone tell me there is still hope (there isn't probably)
apbthe3 said:
It didn't fry, it failed while flashing bootloaders. The bootloaders are what tell your phone what to do when you press power. Mismatched bootloaders = hard brick = no power up.
I would still try a jig, but if that doesn't work send a message to AdamOutler. He can give you the details of getting it unbricked.
Click to expand...
Click to collapse
Exactly. I figured
I have no idea of who "AdamOutler" is. But I'll find out. :/
FML
leandroab said:
Considering the flashing hanged at the very beggining, I'm 90% sure it HARD-bricked my device. A jig wouldn't work and I'm left with a very fancy paperweight.
There is NO power on whatsoever.
My luck is amazing, isn't it?
Please, someone tell me there is still hope (there isn't probably)
FML
Click to expand...
Click to collapse
I suspect you are correct about the hard brick, but I would still try a jig. I had a failure flashing bootloaders once that killed my cappy, but though a stroke of fortune a jig still worked for me. You can build one for a couple of bucks of parts from Radio Shack, you've got nothing to lose. If not, it can be repaired.
Before you start looking at all that, make sure you are hard bricked. Easiest way is to use Linux Mode Detector. Use the link below labeled Captivate sig link, then choose am i bricked?.
apbthe3 said:
I suspect you are correct about the hard brick, but I would still try a jig. I had a failure flashing bootloaders once that killed my cappy, but though a stroke of fortune a jig still worked for me. You can build one for a couple of bucks of parts from Radio Shack, you've got nothing to lose. If not, it can be repaired.
Click to expand...
Click to collapse
Yes, it's still worth a try. But unfortunately it will have to wait at least till the end of the month. That's when my college break is over and I'm back to school.
mrhaley30705 said:
Before you start looking at all that, make sure you are hard bricked. Easiest way is to use Linux Mode Detector. Use the link below labeled Captivate sig link, then choose am i bricked?.
Click to expand...
Click to collapse
Sorry but I'm not installing an OS just to use a program. I do believe the phone is hard-bricked though:
1- Doesn't power up with the on/off button
2- Doesn't go into recovery mode
3- Doesn't go into download mode
4- Doesn't light up when plugged into wall charger
If that isn't hard-bricked, then I'm really scared to find out what that really is
I sent a PM and an email to Adam Outler. I hope he replies it!
Linux is easier to use than you think, and it's a really handy tool to have when working with Android phones. You can install Linux entirely to a cheap thumb drive (I have a $4 4gb thumb drive running lubuntu) and it can get you out of a lot of Android related jams. If you're not willing to go through letting Linux up and running, might not want to do too much with phones either. I don't mean to be snarky, but I started using Linux casually a couple years before I started messing with phones and Linux is much more straightforward.
Edit: and if you have a multimeter around, check the voltage of your battery. Should be 4.2v=full, 3.5v ish is dead. If you battery pull, reinsert, hold volume up and down, and then connect to your pc with Odin open (don't hit power) what does Odin show? Last, did you get this phone used? Battery may be completely worn out, which would be why it was almost full and looks hard bricked now.
Wubi installer would be a better choice. And when your finished, it uninstalls just like an app. It's kind if a semipermanent dual boot. Check it out.
sekine12 said:
Linux is easier to use than you think, and it's a really handy tool to have when working with Android phones. You can install Linux entirely to a cheap thumb drive (I have a $4 4gb thumb drive running lubuntu) and it can get you out of a lot of Android related jams. If you're not willing to go through letting Linux up and running, might not want to do too much with phones either. I don't mean to be snarky, but I started using Linux casually a couple years before I started messing with phones and Linux is much more straightforward.
Click to expand...
Click to collapse
Well, I guess I'll look into that now. I'm running windows over a MacBook (stuck with it till I get back home). Maybe some tips running linux w/ a pendrive with bootcamp?
sekine12 said:
Edit: and if you have a multimeter around, check the voltage of your battery. Should be 4.2v=full, 3.5v ish is dead. If you battery pull, reinsert, hold volume up and down, and then connect to your pc with Odin open (don't hit power) what does Odin show? Last, did you get this phone used? Battery may be completely worn out, which would be why it was almost full and looks hard bricked now.
Click to expand...
Click to collapse
I'll look into the multimeter. The phone IS used, but I'm sure the battery isn't worn out.
Hooking up the phone, pressing both volume buttons, with odin open gives me nothing. Zip. If it was the battery wouldn't the phone give some sign of life after charging it for a while? Didn't happen.
mrhaley30705 said:
Wubi installer would be a better choice. And when your finished, it uninstalls just like an app. It's kind if a semipermanent dual boot. Check it out.
Click to expand...
Click to collapse
As stated, using windows with bootcamp over a MacBook. Maybe you can help me out? Will this work?
leandroab said:
If it was the battery wouldn't the phone give some sign of life after charging it for a while? Didn't happen.
Click to expand...
Click to collapse
My understanding is that charging is controlled by firmware to protect the battery, so it won't even charge if it's bricked.
apbthe3 said:
My understanding is that charging is controlled by firmware to protect the battery, so it won't even charge if it's bricked.
Click to expand...
Click to collapse
Right, or if the battery is so dead it can't start to turn on, it won't turn on. Or, if it was soft-bricked with no images to display, it may have killed itself without a firmware to allow it to charge properly. Not very likely, but there are a couple possibilities that end with a dead battery and no way to know.
apbthe3 said:
My understanding is that charging is controlled by firmware to protect the battery, so it won't even charge if it's bricked.
Click to expand...
Click to collapse
sekine12 said:
Right, or if the battery is so dead it can't start to turn on, it won't turn on. Or, if it was soft-bricked with no images to display, it may have killed itself without a firmware to allow it to charge properly. Not very likely, but there are a couple possibilities that end with a dead battery and no way to know.
Click to expand...
Click to collapse
Right. I'll check the V of the baterry once I get my hands on a multimeter.(somebody took all of them here at the house for some reason)
The multimeter read that the battery has 3.92V, so it's not dead. So to sum it up I only have two options now:
1- Try a USB jig
2- Attempt the UnBrickable mod/send it to Adam Outler
Both of them will take time. Unfortunate for me. Good news is that WILL have it back up and running. It will just take some time
leandroab said:
The multimeter read that the battery has 3.92V, so it's not dead. So to sum it up I only have two options now:
1- Try a USB jig
2- Attempt the UnBrickable mod/send it to Adam Outler
Both of them will take time. Unfortunate for me. Good news is that WILL have it back up and running. It will just take some time
Click to expand...
Click to collapse
So nothing whatsoever shows up in ODIN when you 1- batt pull, 2- batt reinsert, 3- plug in USB while holding either volume down, or volume up + vol down (w/o turning phone on)?

KF Hd 7" stuck in start screen ( I am so freakin lost)

I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa
OK I can help
korexeileithyia said:
I know nothing of Bricking/Unbricking... Rooting or anything. I have been researching for 3 days now. I know as much now as I did then all of zip!! I cannot get past the on screen. I have done the 20 second poewr button push for up to 5 minutes. I have talked to Amazon support and have been told Im pretty much SOL. I miss my kinde and I am not ready to give up. I have seen others have appreared to be in worse situations with this issue than I am so I am hoping for some assistance.
Every time I look into KFU and understand it it doesnt download right. Almost everything says it cant work on my computer. I have downloaded several versions. I feel screwed. Is there hope for this? all the apps for unbricking and rooting that i have downloaded have been for nothing. I would really appreciate some mojo and super geek help please.
Lisa
Click to expand...
Click to collapse
First try and put it into recovery by holding down the volume up until a screen comes up saying to reboot or restore. Also, give me some background info. on how the kindle stopped working.
Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:
korexeileithyia said:
Is a definite must do. I have an appt I have to leave for in a minute so as soon as I get home I will def take care of the background info and the volume up try. Thank you. I will most assuredly appreciate your help. :highfive:
Click to expand...
Click to collapse
No problem
catching up
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa
korexeileithyia said:
Hi again... SO I did the volume up trick until my fingers started to shake. Nothing happened. I did it with the kindle attached to the computer and with out the usb tethered to anything. I did not try it straight off the wall plug tho. Nothing ....
Background. I have had the kindle less than a year. My 8 year old has been stealing it a lot the past few months trying it say is hers ;0 thats ok. Shes been playing games like bakery story Dragon story fashion world and temple run etc... she uses it for the calculator and reading programs. She also uses it for netflix. 5 days ago she watched netflix until the battery gave out. She plugged it in and waited a few minutes and it wasnt coming back in. She told me about it... I looked into everything I could think of. I tried everything I could find. I have downloaded (to my computer) a ton of root and unbricking programs. Nothing makes sense and everything says theres parameters missing. I called kindle. Support took me thru every step I had already tried (power button charging different ways killin the battery all the way doing different things etc) The only two things I see now are a huge battery in the middle of a black screen that has a very small red portion to it or the beginning screen that stays put with the words having the glowy part run across it over and over again... thats all I know for sure. IF theres any information you can help me with I would really appreciate it. Thank you.
Lisa
Click to expand...
Click to collapse
You might need to get a factory cable. I have to get one because mine won't start up anymore either.
Hi lisa
First off Don't Panic!!! Been where you are about 2 months ago and couldn't/hadn't flashed/used from etc etc before in my life.. but my kfhd was stuffed but the sounds of things similar to you.
The volume up trick will only work once you have 2nd boot working btw.
Go to the 7' android development section of the kfhd forum and read a few threads around getting something called second boot loader.. it actually really simple and very simple to do (as long as you do follow it EXACTLY).. I did get a factory cable to assist this process, and you may need one as well, but I have read that several people have now worked out how to do it without. (Read all the thread about second boot loader there's a lot but its worth it) factory cables are only cheap at worst case..
I'm sure someone will direct you to exactly the link on the xda forum you need shortly, everyone was amazing when I initially stuffed up.keep smiling and as I said don't panic!!
Kgyuszko
Sent from my KFTT using xda app-developers app
Does your Kindle take a charge at all do you know or just always the same screens no matter how long you charge?
3 in one
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.
I don`t know if the charging has the same issue as the first gen, it required a running system in order for the battery to charge if it ever became flat. Here`s my suggestion plug it to your pc for several hours set your computer to not sleep and leave it, if you get lucky it will eventually boot good luck. It should not need unbricking by the way.
korexeileithyia said:
1st querant Do you buy them on amazon? can i get one closer to home? Is there a price range I should look into?
2nd querant Ill look but be warned that my inner geek has had meltdowns over all of this. Its over my head. I just kinda bug eye and try not to get stupefied.
3rd querant No it will not charge at all.
Thank you all and please be patient with me.
Click to expand...
Click to collapse
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.
Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use
onemeila said:
If you have not done anything to the device to cause this ie: root, custom recovery, flashed anything, then it sounds like you just have a hardware problem. Something went wrong that should not have and would be covered under warranty. I WOULD NOT mess with anything involving root or a factory cable or 2nd bootloader. If you do not know what you are doing when it comes to those things then you could potentially do more harm than good. Did you buy it on amazon? You said you already called amazon, call them back, they will replace it, even if you didnt buy directly from them.. Sometimes the people that answer the phones for amazon are idiots. Just call until you get someone who is helpful. tell them exactly what happened, it died and won't come back on. Don't mention anything about root, factory cable, ect.. These devices havent even been out for a year so all of them are still under warranty unless you've root or installed custom recovery.
Click to expand...
Click to collapse
wouldnt matter if I could root or unbrick it. My computer wont download the system operations for those properly. I did mention that I dont know how. and I did say that I dont understand what they are so I am not doing them. That I had tried the 20 second power button push all thw way up to 5 minutes on the usb to the computer and the wall as well as detached. Nothing worked. Its stuck and they wouldnt explain why. All I got was well sorry thats it we cant help you. *sigh* I have tried calling like 5 times. to no avail. Thanks tho.
I will be the first to say that unless I can figure something out I am not going to try it. My tablet is something I find as a MUST HAVE and I dont want to take any chances on ....
JohnFranklin said:
Could just be a defective charger ? did you try an alternative mains/usb wall charger, left plugged in with the kindle powered off ? it takes a long time to charge them from flat, mine was approx 12 hours Edit - A computors usb output isn't usually enough to push a charge in only keep the kindle "as is" when in use
Click to expand...
Click to collapse
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.
Try...
korexeileithyia said:
Its possible because my son was using mine and his to charge his reg KF and it wasnt charging. He tried several alternates power choices on that as well. I have ordered the factory charger but I am going to want to understand everything about it before it gets here on sat. I am going to start researching it tonight when i get home.
Click to expand...
Click to collapse
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.
What kind of computer do you have. These things always work smother on a Windows machine (or Linux). Also did you ever install the drivers for your Kindle on the computer. Nothing will work properly unless you have the drivers on there. They should load automatically when you plug your kindle into the computer. If they don't, here is a thread where you can download the drivers http://forum.xda-developers.com/showthread.php?t=1890413 Just download and you can either unzip the file and use what's inside or just double click to install :good:
CVanB said:
Try testing the charge on a couple different power cords that are know to work and put it on one for 12hrs. Then if it couldn't charge I'll walk you through the steps of using a factory cable.
Click to expand...
Click to collapse
The Cable will be here Sat. I have tried the charging but will do so again... thank you
korexeileithyia said:
The Cable will be here Sat. I have tried the charging but will do so again... thank you
Click to expand...
Click to collapse
I dont mean to discourage and maybe it will work but the only thing a factory cable is used for is to put the device into fastboot so you can flash partition imgs or other programming features(the cable uses the fifth lead on a micro usb cable to activate fastboot). Even if it goes to fastboot your kindle is not bricked and and you would have no reason or need for fastboot. From what you've said you have not rooted or modified your device at all, there are only two possibilities of what is wrong with it at this point- the charger is bad or the charging port has gone bad. That box with the red bar about a 1/4 full just means the device doesnt have enough charge to power up. It happens all the time on mine and once I charge it for a couple minutes its fine. So your device is obviously not charging and I dont think a factory cable is going to change that. I just want you to have the right info and not go wasting your time and money trying things that are irrelevant to what is actually wrong with your device.
trying
have cable, still lost. Am trying to figure out what I need. Things wont load on the computer. I have a samsung RV515 laptop. I cant get the computer to recognize the muffed kindle. The fastboot screen does show up but then goes no further. It does need to show up on the computer so I can do more things with it. Not so much atm. I have the recommended linked .exe on the computer but it will not run as it says not everything is downloaded and I have to finish d/l it manually. I am not ready to give up but I wont do anything to screw it up more.
No it wont go past the 1/4th charge. I have left it on the charge for 24 hours and not getting further. Again I have seen people not even able to get to the front screen pull it back from the dead. So Im hoping.. thanks
You mean the exe that I linked you to doesn't work?
from my Viped out one x

[Q] Xperia phone dropped in water, ideas to recover data?

Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)
Phenitei said:
Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)
Click to expand...
Click to collapse
Not realla an idea, but maybe a little help. In the attachement you find a pdf. (Working Instructions for Assembly and Disassembly the phone). Hope, it helps a little. Good luck :fingers-crossed:
Thanks mate! Will look at it this weekend
One of the first thing you should try is to access fastboot. For this you have to hold volume down button while plugging it in to the computer. If the phone is a Xperia SP your led should be blue then (I'm not sure you have this model regarding the description you gave). If this works then we make a small step !
Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!
Phenitei said:
Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!
Click to expand...
Click to collapse
:highfive: Bravo man! As pecOra said, you hae done a grat step - the phone is alive! LED blinking red then green, means, that´s ready for flashing a rom with Flashtool! The problem now is to clarify, what Xperia-model it is, after this you can seach in the right thread for a Rom to flash it on the phone with Flashtool
Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable
[UPDATE] : if, while connected to a computer, the up-volume button is long pressed, then the del becomes a stable and unchanging blue!
Phenitei said:
Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable
Click to expand...
Click to collapse
STOP! Flashing a Rom ALWAYS deletes all data on the internal SD. In the current situation you can make again a functional phone. To readout the data from the SD is an other thing. For this experiment I am to less competent. Maybe another member is smarter than I am, sorry.
No probs! That's also my experience with my phone (wiping I mean), and is why I asked why I would want to flash a ROM. No worries, we all have different skills[emoji41] . I'll help you the day you mess up a samsung [emoji6]
Thx for trying!
Phenitei said:
No probs! That's also my experience with my phone, and is why I asked why I would want to do that. No worries, we all have different skills. I'll help you the day you mess up a samsung
Thx for trying!
Click to expand...
Click to collapse
:good: hope, pecOra can help you!!! He is a great man.
Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?
pec0ra said:
Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?
Click to expand...
Click to collapse
:good: +1
Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.
Phenitei said:
Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.
Click to expand...
Click to collapse
Mmmh this is not good. The solutions use adb so you must have it enabled but that's not really a problem because if your phone boots until adb mode, it will probably boot until usb storage mode too. So if you don't have usb storage when booting, you probably won't have adb mode either.
The second solution was to use adb (or usb storage) in another environment which is much less complex and easier to flash without losing any data : the recovery. The problem is that you can only flash a recovery with fastboot when your bootloader is unlocked. The other ways to flash it use adb and as we've seen we don't have it.
I'm pretty sure you can't access any partition from fastboot if your bootloader is unlocked because otherwise it would open easy exploits to gain root without losing your warranty unlocking your BL.
Now what you still have available is flashtool. This is the (copy of the, with more possibilities) official way to flash firmwares. You use it from your computer when your phone is in the mode with the green light. The problem is that with this you can only flash official firmwares. They might still repair your phone depending on the problem but you must be careful not to erase the data. If you want to try this I can help you in the procedure (you can even pm me en français if you want)
By the way, are you trying to access data like app data/ contacts / messages or data of the external storage?
I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
---------- Post added at 01:07 PM ---------- Previous post was at 12:40 PM ----------
reinipic said:
I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
Click to expand...
Click to collapse
Edit:
btw. when you are opening the flashtool and connect the phone with the pc, than you can see in the flashtool, which Xperia Model it really is, then you can search for the right stockrom and ... buuuuuum :laugh:
Right thanks a lot! I'll take the time to document my self a bit on all that and then I'll be happy to accept your proposal. Merci!
put it in a box of rice 4 days without touching.... you will see the results.
Kmiloxdxd, thanks for your proposal, I'll try! But as I said in the question, I got the phone at least a week after it fell into water, maybe more (up to 3 max) As such, I'm quite sure it's too late for that kind if trick... (which did save a few phones and watches of my own ^^)
You have 2 options..the first one is to reflash stock rom via flashtool without wiping data and the other one which requires a recovery, you can move this zip (http://forum.xda-developers.com/showthread.php?t=1646108) to your sd and move files from internal to external memory.

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