[Q] Xperia phone dropped in water, ideas to recover data? - Xperia SP Q&A, Help & Troubleshooting

Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)

Phenitei said:
Hi everyone.
A few days ago a non tech-literate friend of mine told me that he had dropped his phone in the sink (clean, cold water, about three weeks ago). He had since bought another rolleyes: shame to not even try to repair it!) but had precious data on it. I agreed to try and recover it from him as he's quite a good friend. Since I only got the phone long after the incident, it is as far as I can know perfectly dry. I have never had any dealings with Sony before (phone-wise)... I think the data should be attainable, I just don't have the knowledge yet.
Symptoms :
When plugged off, the phone just sits there with really nothing happening.
When plugged on to a power cord (France), there's a softly blinking red light on the left of the top front speaker.
When plugged to a computer, the same soft red light is flashing. (I therefore imagine it indicates charging)
What I have tried :
Holding the power button
Unplugged, for 2, 3, 5, 10, 20, 30 seconds, to no avail
Plugged, and it vibrates shortly after about 6-8 seconds or 2-3 seconds (am I turning it on and off/long press to get the power menu?)
Connecting it to a computer (Windows 7 and Arch linux):
On Arch, there's nothing. No disk/drive of any kind is detected (/dev stays unchanged...)
On windows, the first time I connected I got the pop up indicating a driver install for an "unknown device", and the install failed. Browsing this forum I learned about PC companion, which I installed. Windows then successfully installed a driver for "usb device". Windows explorer does not detect the phone as a media device of any kind and PC companion refuses to connect to the phone : when manually prompted to connect, it recognizes something is plugged, but tells me it "fails(ed) to connect to the pone/tablet. Please refer to the guide", guide of course which is worthless. (No logs or smthng? geez, windows!)
What I have not tried :
I have *no* idea on how to remove cover to access battery and so on. As the back is perfectly smooth I am afraid to break smthng if I try with a knife blade or so...
Sacrificing chicken and/or blond virgins to the blood overlords while chanting black magic
My guess is the screen is dead ( as it shows no sign whatsoever) but the phone seems to be partly working. 1337 guyz out there, ideas, help? (actually anyone is welcome of course :laugh
The main objective is only to recover data, not get it back working (would've sent it for repair otherwise!) If you need more info, I'll be happy to provide it.
G'day to yall!
(As I am currently undergoing heavy fire from my engineering study teachers, I will check this post about once a week. sorry for the answering delays...)
Click to expand...
Click to collapse
Not realla an idea, but maybe a little help. In the attachement you find a pdf. (Working Instructions for Assembly and Disassembly the phone). Hope, it helps a little. Good luck :fingers-crossed:

Thanks mate! Will look at it this weekend

One of the first thing you should try is to access fastboot. For this you have to hold volume down button while plugging it in to the computer. If the phone is a Xperia SP your led should be blue then (I'm not sure you have this model regarding the description you gave). If this works then we make a small step !

Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!

Phenitei said:
Right I'll try that. Looking at the pdf given by reinipic, it seems it is one, as the phone corresponds to the photo of the Sp C5303/5302/5306/M35h.
Oops my bad!! You are, good sir, perfectly right, the phone is not an SP, as all Sps seem to have the front Camera as well as three sensors on the left of the top speaker. The model I'm working on only has a camera on the right side. ...
Erm as such I'm quite into the wild as to how to guess what model it is (google image is not really being helpfull...), any tips on that?
attached are front, back, and side photographs of the phone.
I have as well tried to long press the down button while connected to a computer (windows 7). The led changed it's pattern : it blinked shortly red twice,then green! :good: The screen still stays off though (which may confirm my hypothesis that it's dead), and the computer does not react.
As always, thx for the help!
Click to expand...
Click to collapse
:highfive: Bravo man! As pecOra said, you hae done a grat step - the phone is alive! LED blinking red then green, means, that´s ready for flashing a rom with Flashtool! The problem now is to clarify, what Xperia-model it is, after this you can seach in the right thread for a Rom to flash it on the phone with Flashtool

Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable

[UPDATE] : if, while connected to a computer, the up-volume button is long pressed, then the del becomes a stable and unchanging blue!

Phenitei said:
Cool! This has me ask two questions though :
- wouldn't flashing a ROM erase the data I'm trying to retrieve? As it's not on the sd card (whose slot is on the outside, and empty).
- I'm afraid I'm slow here, but how would flashing a ROM help retrieve the data, as the main obstacle is that the data on the internal sd card is not readable
Click to expand...
Click to collapse
STOP! Flashing a Rom ALWAYS deletes all data on the internal SD. In the current situation you can make again a functional phone. To readout the data from the SD is an other thing. For this experiment I am to less competent. Maybe another member is smarter than I am, sorry.

No probs! That's also my experience with my phone (wiping I mean), and is why I asked why I would want to flash a ROM. No worries, we all have different skills[emoji41] . I'll help you the day you mess up a samsung [emoji6]
Thx for trying!

Phenitei said:
No probs! That's also my experience with my phone, and is why I asked why I would want to do that. No worries, we all have different skills. I'll help you the day you mess up a samsung
Thx for trying!
Click to expand...
Click to collapse
:good: hope, pecOra can help you!!! He is a great man.

Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?

pec0ra said:
Ok that's good news, it means your phone isn't totally dead. The next step is to look if there is any way to access the data partition or sd from fastboot mode (when the blue led was on, it's generally used to access kernel/recovery partitions from the computer.) I'll make some search today and look in fastboot manual to see if I find something. You should try to find something too.
If there is no way with fastboot we'll try with adb but unless your friend was some kind of developer he probably kept it deactivated.
The phone looks more like a Xperia Z or a Xperia Z1 I think. Our xsp has a big led at the bottom.
Edit :
I found another thread with a similar problem. The solution is to flash a recovery and access adb from the recovery.
forum.xda-developers.com/galaxy-nexus/help/to-recover-data-fastboot-t1871698
The problem is that I'm pretty sure the phone must have an unlocked bootloader.
Is the phone rooted?
Click to expand...
Click to collapse
:good: +1

Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.

Phenitei said:
Right. I'll look into fastboot and confirm the phone model this we, and will look at the thread you dug out tomorrow (gitta get some maths and physics done first ). (Great job finding the thread by the way! I hadn't seen that one)
I'm certain the phone os neither rooted nor was usb debugging enabled, as my friend is absolutely not into tech.
As always, your help is much appreciated, thank you.
Click to expand...
Click to collapse
Mmmh this is not good. The solutions use adb so you must have it enabled but that's not really a problem because if your phone boots until adb mode, it will probably boot until usb storage mode too. So if you don't have usb storage when booting, you probably won't have adb mode either.
The second solution was to use adb (or usb storage) in another environment which is much less complex and easier to flash without losing any data : the recovery. The problem is that you can only flash a recovery with fastboot when your bootloader is unlocked. The other ways to flash it use adb and as we've seen we don't have it.
I'm pretty sure you can't access any partition from fastboot if your bootloader is unlocked because otherwise it would open easy exploits to gain root without losing your warranty unlocking your BL.
Now what you still have available is flashtool. This is the (copy of the, with more possibilities) official way to flash firmwares. You use it from your computer when your phone is in the mode with the green light. The problem is that with this you can only flash official firmwares. They might still repair your phone depending on the problem but you must be careful not to erase the data. If you want to try this I can help you in the procedure (you can even pm me en français if you want)
By the way, are you trying to access data like app data/ contacts / messages or data of the external storage?

I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
---------- Post added at 01:07 PM ---------- Previous post was at 12:40 PM ----------
reinipic said:
I personally agree the solution of pec0ra to flash a stockrom with the flashtool, without erasing date. It should be the only successful procedure. Good luck man!
Click to expand...
Click to collapse
Edit:
btw. when you are opening the flashtool and connect the phone with the pc, than you can see in the flashtool, which Xperia Model it really is, then you can search for the right stockrom and ... buuuuuum :laugh:

Right thanks a lot! I'll take the time to document my self a bit on all that and then I'll be happy to accept your proposal. Merci!

put it in a box of rice 4 days without touching.... you will see the results.

Kmiloxdxd, thanks for your proposal, I'll try! But as I said in the question, I got the phone at least a week after it fell into water, maybe more (up to 3 max) As such, I'm quite sure it's too late for that kind if trick... (which did save a few phones and watches of my own ^^)

You have 2 options..the first one is to reflash stock rom via flashtool without wiping data and the other one which requires a recovery, you can move this zip (http://forum.xda-developers.com/showthread.php?t=1646108) to your sd and move files from internal to external memory.

Related

Holy shizznits, cannot enter bootloader, HELP

So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
akashastrega said:
So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
Click to expand...
Click to collapse
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
peter petrelli said:
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
Click to expand...
Click to collapse
I had at least 80 percent battery. I cannot get into the tri-color screen. Tried holding camera and soft reset, tried comm, camera, power, tried talking sweet to it...it just goes to splash screen each time. HELP!!!
This is a G3 wiza200 IPL/SPL 2.26 and it IS unlocked.
Thanks in advance
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
peter petrelli said:
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
Click to expand...
Click to collapse
Yeah, I know...in theory it SHOULD, it's not, hence the freaking out. I am attempting to charge it on the main plug, but it begins to charge then dies. I did have a loose usb port, which I thought got fixed, as my phone charged fine last night, and sync'd fine today. I'm not a pro, but not a noob either...so I am getting frustrated because trying the things I do know, aren't producing the results they should.
**The splash screen is one I made, independent of an OS...after any rom change, I flash my custom splash screen...it has always worked...however, it is making me think that it is the ONLY thing on the MDA, and any signs of a rom were somehow killed by my kids flashing the phone with a very incomplete kitchen rom.**
I will try again. Any help that can be offered would be MUCH appreciated.
PS---I LOVE Heroes!!
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
peter petrelli said:
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
Click to expand...
Click to collapse
I can get brief and random orange lights (my phone was not 100% but at least 80% when I first began)...it takes a lot of sweet talking though to get it to connect to charge. I tried a backup battery as well. Pushing the camera and soft reset either produces my custom splash, or nothing at all (no boot whatsoever). I am truly stumped.
EDIT
I am not aware of the SD card method. I do have an SD, but if I need a special program, I do not have it.
The fact that no light remains on when you connect usb or mains plug makes me think that the usb socket is loose again. In which case I'm doubtful that you can flash via bootloader mode.
The fact that you cant get into bootoader mode suggests that it was somehow corrupted when the flashing process was interrupted. This could be unrecoverable.
From here I'd suggest you investigate the sd card method. I've never relied on this method so this is uncharted territory for both of us.
Read this thread here and here. I think we're running out of options...
Semi success, I got into the quad colored boot (white bottom)...but cannot get it to recognize the usb. I am getting an error message about an unrecognized device, so I will try to fix active sync first...any suggestions for me now that I am at least in a bootloader screen
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
peter petrelli said:
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
Click to expand...
Click to collapse
it shows usb in the corner, however it is not producing any charging light, nor does my pc recognize the usb. So...I don't know if this will matter, but as I said...I have the RGB + white bootscreen with usb in the corner...is there still a chance????
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
peter petrelli said:
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
Click to expand...
Click to collapse
wcescomm.exe is NOT showing in Task Mgr...I will try to flash anyway. I killed the firewall and the sd had been removed already. Any other suggestions??
EDIT
ruu error 260 update error
It cannot connect, please check to make sure it is cradled blah blah blah
Thats ok. I forgot that the previous flashing attempts would have killed it off anyway.
So I get ruu error 260
I have rebooted my pc, deleted any connections in active sync (leaving only guest)...
UgggH
It is NOT recognizing the usb
the usb port is as tight today as it was last night after my hubby repaired it...I'm backed to stumped
EDIT**
I had to reboot MDA, now I have lost the little corner usb...but I still have the quad bootscreen
This is progress at least, 1 hour ago we didnt even have bootloader mode. Perhaps you could try flashing another rom, but I think if error 260 keeps appearing then something is wrong with the USB socket.
somehow i lost bootloader again...
this is driving me insane!!!
am trying again, will update momentarily.
************EDIT*****************
Finally got it back into bootloader, but it will not read the usb. keep getting that stupid error message that it doesn't recognize the device, and if I try to flash it with a stock rom, I get error 260.
I have closed the wcescomm.exe
I have killed my firewall
I have rebooted my phone, my pc...everything a few times
I have deleted any connections in active sync
I have unticked allow usb in active sync
WHAT AM I MISSING???
The usb port on the phone does not feel loose again...could it have got fried somehow? I feel as if I can get the damned usb to be recognized, I can save my precious MDA.
Please...any other suggestions, brainstorms, whatever???
THANK YOU
I had a little problem with theloons kitchen doing the same thing to me last week where it would give me the 260 error. I'll upload a ROM flashing file for you to try. Probably the best thing to do right now would be to take the nk.nbf file from an official ROM and stick it in this file and then run the RUU in it. After that you should be ok again to try your luck at cooking with theloons kitchen again although you may want to wait 'til the kids are at school or something before you try it.
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
mestrini said:
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
Click to expand...
Click to collapse
absolutely right while in bootloader mode it wont charge,but to charge or verify status of usb connectivity,while in bootloader mode push power off button,it'll go in sleep mode but lights will show charging if usb cable is charging
usb cable might be charging but mini usb port of the phone has many connectors I think 9 connectors,I'm not sure,may be the connector for making connectivity relation with phone and pc is damaged.
try with another usb cable if possible,if the connectivity with usb is established than method in the link provided by 'mestrini' is a good option,good luck

[Q] Xperia Tl Bricked won't turn on QHSUSB driver?

Okay, how about this one?
My phone WAS stuck in one of these infamous boot loop/battery thingys, but I just removed the battery and charged it with an external RC Battery charger ($60, charges EVERY type of battery, everyone should have one). When I put it back in, everything was great. I then used Flashtool to unlock the bootloader without problem. Then I went to flash a stock ROM to the thing via flashtool and left it go. When I came back, flashtool had completed the operation without errors, and had last told me to reset the phone. The phone, however, wouldn't turn on or respond AT ALL to anything I did. So I took the battery out and charged it, thinking it must just have run out of power but upon putting the battery back in, the phone remained unresponsive.
No modes, no lights, nothing. The ONLY thing that happens is if I have the thing plugged into the PC and I hold the UP (maybe the DOWN, i don't remember) button, the PC detects and tries to find drivers for something called QHSUSB_DLOAD... qualcomm High Speed USB download drivers, maybe? I've looked around and somewhere someone said that for another Xperia (don't remember which one) THEY had read that you could get the phone into flashboot mode somehow once installing the drivers. They supposedly come with the "gordon's" USB tools or whatever the heck it's called, but I couldn't get xp to accept anything included with gordon's as a proper driver. Yes, I know I had to INSTALL gordons, since an exe sure isn't a driver.
I've also found that, at least for the Galaxy 2, once you're at a point where it's asking for QHSUSB_DLOAD drivers, there's nothing you can do short of JTAG repair. However, as my friend so succinctly put it, "That's not a galaxy, it's an xperia" so I'm still holding onto hope. Anybody have any ideas? Or where I could find a QHSUSB_DLOAD driver and what to do with it then? I AM planning on getting a jtagger soon, so maybe this'll be the reason I finally do.
1) you did not unlock your boot loader successfully using flash tool, that's impossible.
2) uninstall all Sony and any phone software/drivers from your PC
3) charge your phone for at least 24 hours without touching it.
4) install pccompanion to your PC
5) with the phone still turned off, press and hold the volume down button and attach usb cable, then whilst still holding the volume button press the power button until the phone vibrates.
6) the phone should go in to flash mode and you should be able to repair using flash tool, if it doesn't try the next steps.
7) install flash tool and run drivers.exe, choose flash mode, fastboot and tx drivers.
8) press and hold volume. Up and power button until phone vibrates and go back to step 5
9) after you have tried all this please let me know what happens
Sent from my LT30p using xda premium
xperia
gregbradley said:
1) you did not unlock your boot loader successfully using flash tool, that's impossible.
2) uninstall all Sony and any phone software/drivers from your PC
3) charge your phone for at least 24 hours without touching it.
4) install pccompanion to your PC
5) with the phone still turned off, press and hold the volume down button and attach usb cable, then whilst still holding the volume button press the power button until the phone vibrates.
6) the phone should go in to flash mode and you should be able to repair using flash tool, if it doesn't try the next steps.
7) install flash tool and run drivers.exe, choose flash mode, fastboot and tx drivers.
8) press and hold volume. Up and power button until phone vibrates and go back to step 5
9) after you have tried all this please let me know what happens
Sent from my LT30p using xda premium
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Click to collapse
1) Are you sure of that? I mean, it even has a BUTTON for it... it just automates the flashboot thingy if I remember correctly... the thing is, when I was writing my post, I wasn't sure if I was confusing this phone with another I was working on right then... but, no I'm pretty certain I did it through flashboot. Maybe not. Anyway, it wouldn't have even let me flash if my bootloader was locked still, right?
2) Haha- I'm afraid that's not really possible, BUT I already have PC companion installed and it was working fine. (Can you unlock your bootloader through PC companion? Maybe THAT's what I did- I KNOW I didn't do it through the command prompt, though...)
3) Okay, I am actually trying this as we speak, though I did take the battery out and charged it fully already
4) PC Companion installed
5) asks for QHSUSB_DLOAD driver, never vibrates
6) I wish
7)done
8) does nothing
9) Okay, so I will allow that perhaps there are things going on that all the uninstalling and reinstalling would fix and so I will try it out on a clean computer here in a little bit, but I don't think I'm gonna have any luck. I'll let you know what happens...
1) I am certain you have not unlocked your bootloader via flash tool or by pccompanion.
2) step 3 said charge battery for 24 hours, so you have not done that yet.
3) the remaining steps need to be done after the charging, so please follow the instructions as I have said them
4) the way you keep confusing terms and mixing up words makes me think you have not really done your research before trying to flash your phone. Reading is a great thing, try post 2 of the all in one thread. (there is no such thing as flashboot, that's a weird mixture of two different things, flash mode and fast boot, you need to know the difference between them. Also you can flash roms with a locked bootloader, you need to understand the difference between rooting and unlocking)
Sent from my LT30p using xda premium
greg,since 23rd February 2013 you can unlock BL via flashtool.You should know that...
Unified Bootloader unlock feature with the new BLU icon. No more unlock plugin.
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http://www.flashtool.net/changelog.html
AFAIK that is just for the devices it could unlock before (2012 and before), not the newer devices that it could never unlock such as ours.
Sent from my LT30p using xda premium
gregbradley said:
1) I am certain you have not unlocked your bootloader via flash tool or by pccompanion.
2) step 3 said charge battery for 24 hours, so you have not done that yet.
3) the remaining steps need to be done after the charging, so please follow the instructions as I have said them
4) the way you keep confusing terms and mixing up words makes me think you have not really done your research before trying to flash your phone. Reading is a great thing, try post 2 of the all in one thread. (there is no such thing as flashboot, that's a weird mixture of two different things, flash mode and fast boot, you need to know the difference between them. Also you can flash roms with a locked bootloader, you need to understand the difference between rooting and unlocking)
Sent from my LT30p using xda premium
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1) http://news.softpedia.com/news/Sony...ts-Flash-Tool-for-Xperia-Devices-315706.shtml - no wait, that just says it's supported by flashtool. I'll keep looking. I could tell you real easy if my bootloader was unlocked or not, but the thing wont turn on Would flashtool have offered me the bootloader unlock button if it didn't support it for my device? It tells me how to get to flashmode erroneously (for MY model, not most) but I figured it just wanted me in flashmode so I put the phone in flashmode. Hell, maybe I never unlocked the bootloader and just tried flashing a stock rom... would flashtool have allowed me to try and flash a non-stock rom with an unlocked bootloader? Would THAT have bricked the phone? I'm gonna go see what the rom I flashed was called now....
2) yeah, as I said, I'm doing that right now. though I took the battery out and charged it, so I thought it might work... even still, it's not been on for 24 hours yet as I writing this, so waiting... is there something that being on the charger for 24hours does besides ensure the battery is charged? Calibration or something? I can assure you the battery is fully charged to peak capacity.
3) will do, though when it doesn't work, do you promise that we can try to talk about QHSUSB_DLOAD? I promise that when it DOES work, I'll happily thank you and admit that even though you haven't quite given me a reason WHY, leaving it plugged in for 24 hours did something more than charge the battery. I know that sounds sarcastic, but I really think there's a chance it could but as I said, I can assure you the battery is charged to peak capacity
4) so I call "flashmode" "flash boot" mode- I am quite well aware of the differences between flashmode and fastboot mode. Figured since the one said flash and the one said fast it was obvious. Man, I did my "research", I read the all-in-one thread, as well as others... I've done this to dozens of phones over the last 3 years and just recently an Xperia Play which acquainted me with many of the idiosyncrasies of the Xperia line, flashboot, pc companion, etc... so when, after 3 years I finally actually ASK a question, I start to get this particular brand of close- mindedness... the way you keep not even trying to actually answer my question makes me think you didn't necessarily read my post before offering up a standard "cookie cutter" recipe which you don't necessarily understand enough to see how it might not necessarily apply. My REAL question was about QHSUSB_DLOAD device requiring a driver since that's the ONLY RESPONSE I CAN GET AT ALL from a phone WITH A FULLY CHARGED BATTERY. (you see, there I wanted to say QHSUSB_DLOAD driver, but that's not quite correct- QHSUSB_DLOAD.dll would be a possible name for the driver, but it's really a device called QHSUSB_DLOAD which does not have a driver. See how I'm taking pains to watch my words so as to not promote confusion.)
Cause you're RIGHT, really; using the proper terms IS important, but can you tell me that you SERIOUSLY didn't know what I meant when I said flashboot mode instead of flashmode? Or that you knew what I meant, but you thought that I didn't ? Did I ever confuse the two terms flashboot and fastboot? "there's no such thing as a flashboot"... what a silly-sounding thing to say... anyway, I never said there was- just that there was a flashboot mode. )Anyway, I do appreciate the help, just not the attitude, y'know?
The attitude was not meant (Nor I hope delivered, maybe its just a style of writing and trying to get to the point quick)
What charging for 24 hours does is to make sure there is some charge in the phone. I am no technical expert here, I am just very good at fault finding and knowing a trick or two that helps. The majority of people on here do not do their own fault finding before asking for help so before I dive in and help people I want to know that something simple has not been overlooked.
Charging for 24 hours has helped about 80% of the people on here who claim a hard/soft brick and they have tried ABSOLUTELY EVERYTHING to fix it.
Anyway, as for the QHSUSB download, I have had that before and just a perseverance of starting again from scratch and charging worked. (That's why I asked you to wipe all sony/phone/adb etc software from your pc) However, I am sure you are aware that the majority of times this happens you are left with a hard brick. Google gives a lot of results on this about Samsung and HTC phones (All of which offer no solutions) but very little for xperia phones.
All I am trying to do is guide you through some fault finding techniques and then give you some advice on things that have worked for people in the past.
NB
It is sometimes hard for me to hold the hand of all the users I help. I get between 20-30 PM's a day (Some of which are quite bad mannered because I have not replied within a few hours with a message on how to help them, that does not put me in a good mood) and check the Q&A thread (And general thread for those that cannot post in the correct forum) on a very regular basis in order to help people, but the increase in people not reading and just flashing means I cannot dedicate the time to being a personal assistant to all, you may have see 4 new threads in the Q&A section in the last 24 hours, all made by different users with the same problem, all of which occurred because they were flash happy and tried CM roms without unlocking the bootloader....
EDIT
There is still no such thing as flashboot....its called flashmode
In the past some users have called these two modes different things, got them mixed up or even thought they were the same thing, that's why I wanted to know which one you meant.
Also, the flashtool you linked to in point 1 is the official flashtool for Sony that only works on unlocked bootloaders. The flashtool from the first post in the dev section is the original flashtool by Androxyde and Bin4ry (First developed for the x10) and is the one to use for flashing FTF's and the one you used from your original post.
i also have this problem.
my xperia TL won't response anything. Plug in to PC it searching for QHUSB_DLOAD driver.
now, phone still in my drawer for 4 month
gregbradley;45518226]The attitude was not meant (Nor I hope delivered, maybe its just a style of writing and trying to get to the point quick)
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S'okay. Attitude was a big strong for what I meant, but I couldn't think of the right word at the time...
What charging for 24 hours does is to make sure there is some charge in the phone.
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Yeah, that's what I had gathered... I just got out of a bootloop by charging the battery with a programmable peak charger, so I KNOW its got a full charge.
The majority of people on here do not do their own fault finding before asking for help so before I dive in and help people I want to know that something simple has not been overlooked.
Charging for 24 hours has helped about 80% of the people on here who claim a hard/soft brick and they have tried ABSOLUTELY EVERYTHING to fix it.
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See, right- that's what I always hear everybody say on forurms like this... cause it's TRUE. Most people asking a question generally barely know the proper question to ask and when the DO, they don't think to SEARCH for it. (Although I've always found the Xda forum search EXTREMELY lacking; I'd do a search for a term in the xda search and get nothing so I had to go to google and find the proper xda page through IT. It's much better of late, though)
However, it has been my experience that everything everybody always complains about; people asking before even searching themselves, people asking questions but not providing enough relevant information for the questions to be answered, etc... all these "rules of conduct" are based around the avoidance of WASTED TIME/EFFORT. Which I whole-heartedly agree with. I almost never ask about anything on the forums because it's almost ALWAYS faster to find the answer myself. It's usually out there.. so when I DO post a question, I will give a detailed account of my situation, how I got there and where I'm at... so, with all that everybody says about reading BEFORE you post questions why does it always seem like NO ONE EVER READS MY QUESTIONS before answering? For example, this time I was just like- "wow, dude didn't even read the background, gave me a cookie-cutter set of instructions and didn't even TRY to answer my actual question!"
Anyway, as for the QHSUSB download, I have had that before and just a perseverance of starting again from scratch and charging worked. (That's why I asked you to wipe all sony/phone/adb etc software from your pc)
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For real? You've actually had that before and come out of it? Was it on an xperia device? That means there IS hope beyond JTAG service... galaxys don't have flashmode, know what I'm sayin? I'm thinking maybe if I get the QHSUSB_DLOAD driver qpst or (more likely) qxdm will communicate with the port and I can do something like getting it into flashmode or rebuilding it or just figuring out what happened.
Haven't had much luck finding the drivers, but I haven't really looked that hard yet...
However, I am sure you are aware that the majority of times this happens you are left with a hard brick. Google gives a lot of results on this about Samsung and HTC phones (All of which offer no solutions) but very little for xperia phones.
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Sure am. Yeah, what led me to post was when every time QHSUSB_DLOAD was even mentioned by galaxy owners, the immediate consensus was that this always means you're bricked and require JTAG repair service. As you say, not much regarding xperia, although the ONE thing I saw was someone who said that THEY heard something about getting the driver and being able to parlay that up into getting it back into flashmode or fastboot mode but that's about it. I'm gonna keep on it...
NB
It is sometimes hard for me to hold the hand of all the users I help. I get between 20-30 PM's a day (Some of which are quite bad mannered because I have not replied within a few hours with a message on how to help them, that does not put me in a good mood) and check the Q&A thread (And general thread for those that cannot post in the correct forum) on a very regular basis in order to help people, but the increase in people not reading and just flashing means I cannot dedicate the time to being a personal assistant to all, you may have see 4 new threads in the Q&A section in the last 24 hours, all made by different users with the same problem, all of which occurred because they were flash happy and tried CM roms without unlocking the bootloader....
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No doubt... it is sometimes hard for me to ask questions because most times I only end up having to bring the person supposed to be helping me up to speed simply to be able to ask the question and have the answer be (usually, but not ALWAYS) "you're guess is as good as mine". I don't mean you, just so you know; I'm speaking of "how it usually goes".
EDIT
There is still no such thing as flashboot....its called flashmode
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oh, for sure. flashboot MODE, however- well, there's still no such thing, but at least it's not as blatantly misleading
In the past some users have called these two modes different things, got them mixed up or even thought they were the same thing, that's why I wanted to know which one you meant.
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I was actually talking about fastmode and fastflash mode, but I would expect you'd never heard of THEM before, either?
Also, the flashtool you linked to in point 1 is the official flashtool for Sony that only works on unlocked bootloaders. The flashtool from the first post in the dev section is the original flashtool by Androxyde and Bin4ry (First developed for the x10) and is the one to use for flashing FTF's and the one you used from your original post.
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[/QUOTE]
Yeah, I know; I posted that link thinking it said something other than what it did- like there's gonna be a news article about Sony adding support I edited the post and mentioned that and left the link instead of just deleting it. Dunno why.
All that the Sony flashtool can really do is return you back to stock, right? I think I read something like that...
So anyways, I tried it after charging 24hrs but there was no difference. Gonna look into this Qualcomm HSUSB Download driver- ANYONE know ANYTHING about it?
adol.ivxx said:
For real? You've actually had that before and come out of it? Was it on an xperia device? That means there IS hope beyond JTAG service...
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Yes, but it only happened the once, a fair few years ago before I really had heard of the problem. That's why I can not be quite sure how I fixed it, but it certainly was nothing more than perseverance of trying different things.
I was actually talking about fastmode and fastflash mode, but I would expect you'd never heard of THEM before, either?
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Not for Sony Xperia devices.
So anyways, I tried it after charging 24hrs but there was no difference. Gonna look into this Qualcomm HSUSB Download driver- ANYONE know ANYTHING about it?
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Sorry I could not have been more help. I will continue to dig around and ask others I know that might shed more light on this. I will post here again as when I have something you might appreciate. Good luck.
Ur phone is hardbricked

Is there any hope? (hard bricked...)

Hello Moto,
So I got my Moto G5s Plus awhile back when it was still new and I tried to root it right off (I know...it was stupid, I realize I should've waited a little until the stock firmware was released and more guides were made), and basically I ended up hard bricking my device.
There are no lights, the screen is completely blank, and the power button does absolutely nothing.
I have heard of a way to revive it from level 0, however, and I was on the path to doing that until I realized that-for some reason-my laptop does not recognize my dead phone at all. In the guide (which I've long since lost the link to..) it said that my phone would appear in my device manager (>start>right click on Computer>manage) under the android tab after installing a bunch of ADB drivers and such, as "ADB-somethingsomething". No such thing happened; I couldn't even find the tab it was referencing. Even after uninstalling and reinstalling the drivers that it mentioned, I couldn't seem to get my laptop to recognize my phone.
Interestingly enough, or perhaps not, I plugged it into my brother's laptop and it recognized it just fine (note, he had the drivers already installed and has meddled quite a bit already in this area).
Anyway, so now I have a pretty much mint condition hardware Moto G5s Plus, and I kind of don't want to spent money on another phone unless I know for sure that I can't fix this one. Is there any way to revive it from the dead?
P.S. I've found the stock ROM for the phone...but there's several different packages. (like..NPS26.116-26; NPS26.116-45; NPSS26.116-45-5; etc...) This my be a very stupid question..but how should I know which one is the one I need to download?
Any and all advice/help would be appreciated.
Thank you
[SOLVED]
So I managed to get it working without using a virtual machine.
To address the first problem, my phone wasn't even charged. To solve this I took a rubber band and tied it around the power and volume down buttons and attached it to a wall outlet for about an hour. (The little white light was flashing to signal that it was receiving power...which was more than I had accomplished than..ever..really...)
The second problem was my computer. I still don't know why it worked out like this, but essentially my computer never recognized my phone as the HS-USB or anything. Instead, my computer recognized it as Motorola ADB Interface (even though it was technically off and hard bricked..). This made recovering it easy, as I simply could fastboot flash the correct stock rom to my phone and go from there.
After trying a few different stock ROMs, I finally got the right one, and could boot into bootloader. And thus, finally, I was able to install TWRP, the OS back, Xposed, and Magisk.
I've used my phone for a bit now and no problems have come up. Installing Xposed did take a bit longer than I thought it would, but other than that I got me phone back.
My moto g5s plus is completely dead even bootloader is not working nothing to show just blank how I can get the solution of this problem. Company is asking to change the motherboard. Help
jaura.mohit said:
My moto g5s plus is completely dead even bootloader is not working nothing to show just blank how I can get the solution of this problem. Company is asking to change the motherboard. Help
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Are they charging u for the motherboard Change
Yes 18000 rupees
---------- Post added at 06:55 AM ---------- Previous post was at 06:29 AM ----------
yograjfire18 said:
Are they charging u for the motherboard Change
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18000 rupees hel p me to recover my phone
Rooting is software based thing, which should not damage hardware to that level,, right?
The blank-flash stuff can be helpful for you guys, but we don't have blank-flash files for our device.
You can search, learn and manage how to do it.
EDIT: can you check what happens if you keep pressed powe key and volume- key for atleast 2 minuts ??
____Mdd said:
Rooting is software based thing, which should not damage hardware to that level,, right?
The blank-flash stuff can be helpful for you guys, but we don't have blank-flash files for our device.
You can search, learn and manage how to do it.
EDIT: can you check what happens if you keep pressed powe key and volume- key for atleast 2 minuts ??
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Yea, no, this is 100% software damage. Like I said, I have a mint condition (hardware wise) phone. I'm pretty sure what I did to mess it up was overwrite the data files for the previous OS. I remember trying to get it back to stock ROM, but having a crap ton of trouble finding it...and then pretty much doing a fight or flight thing and trying a stupid and edgy alternative. (I also remember, even while the phone was still working, it only booted into TWRP once or twice, otherwise it would always come up with an error)
I feel like all I need to do is flash the stock ROM to the device...but without my laptop even recognizing it, I don't know how. Essentially, the question being, is there a way to flash the stock ROM to my device without TWRP, without bootloader, without using the device at all (just my laptop); and if there is...does anyone know how?
Pressing the power and volume buttons did nada.
[edit]
I did some searching and I actually found the two links that I used while trying to recover my phone from the dead.
http://www.aryk.tech/2017/09/moto-g5s-plus-unbrick-solutions.html
https://forum.xda-developers.com/g5-plus/help/moto-g5-plus-hard-bricked-recognized-t3636457
The difference for me is that I never got my laptop to recognize it as any of the "HS-USB Bulk, HS-USB QDLoad 9008, QHS-USB DLoad 9008"; that's where I stopped in the steps.
I'll be trying to follow the steps in the first link again, but this time through virtualbox (make sure there's no conflicting drivers and whatnot). I'll post back with results whenever I get around to it.
flash -61

**Help needed with no charge and the lacklustre help not given via MAZE(Alpha 4gig)**

Hi guys, been a bit out of the loop (hospital) but bought an Alpha around sep last year...within 2 months i used a official Maze update (OTA) and it then no longer charges...got onto them via facebook (as there were no official threads for this phone back then) and they sent me this to reflash it...
http://www.mazemobile.com/download-center
The ROM used to be there, but they have the ****ing cheek to say "people tried to flash and blamed MAZE" now it was MAZE's update in the first place that buggered my phone.:silly:..i still have the original ROM...
https://drive.google.com/drive/folders/0B8XLZxEJR8albndMcXJhWGtlVDQ
^not sure if that works for you, but basically it was..
:A really crap tutorial
:Maze Alpha flash tool.zip
:Maze_Alpha_V05_20170816
I've followed everything by the letter to no avail???
Now MAZE are bloody useless, can i count on one of you clever chaps to help me out?
P.s it's the 4 gig model.
Many thanks lads...
Any joy?
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
seedaripper said:
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
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Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Cheers...someone lives!
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
lukesan said:
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
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Click to collapse
seedaripper said:
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
Click to expand...
Click to collapse
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
Charger you can easily check if you just connect it to another charger or a pc usb port. A PC usb port will only deliver (mostly) max 400mA to 500mA .. meaning it will charge, if it still does, extremely slow. So I would keep it connected to a pc all day long or night before trying to switch it on. Trying to switch it on during charging and batt at low level will probably not work. You could try to power on after 2 or 3 hours or so and if it powers on then I would power it off again to get at least some juice in it to play around.
Cable, I would go fetch another one, they will come in handy in the future too. If it doesn't fit properly because the port is to deep in the Alpha then just take a knife and carefully cut a very small piece of the plastic, just 1mm is enough. I've done this on the 2 extra cables I have here and it works perfectly and I don't even see it aesthetically so no harm done on mine.
Now if that still doesn't work we can try the next step. But be very careful to know that that will delete all data, pictures, etc off of the phone. Because of all my toying with this phone I stuck an sd-card in it and doing a backup before I play with it again.
The manual states that you have to press the volume up button.. Well you can already test that without hurting anything as long you don't press anything on the flashtool. So only volume up and then insert the usb cable to a pc. Now the mistake I made in the beginning was to also push the power button.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
Btw I know about their attitude. Well, as a Chinese company they must understand that by this attitude they will not going to sell any products anymore. I only bought mine because it was a special deal and I wanted to test an MTK chipset. They never replied to me why there is no real fast charge on it etc.
I also very very highly recommend you to invest, well for the price of a sandwich, to buy a usb charging doctor which will allow you to see the voltage and current. You don't need to be a doctor to us it and at least you see something instead of having to guess. Also while you are at it buy good quality chargers and a couple of cables. They will always come in handy and take some of the guesswork away if needed.
Top lad.
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
lukesan said:
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
.
Click to expand...
Click to collapse
seedaripper said:
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
Click to expand...
Click to collapse
Well don't flash it twice. You have to put it in that mode twice to start it to complete the procedure. I do not believe in the wipe it 3 times to be sure, turn around and jump to make it better or faster. Loads of voodoo that is not scientifically proven around. It's all about a 0 and a 1, there is nothing in between that.
But .£60 to send that charger, LOL.
A month ago I bought an Aukey charger that included a USB-C cable for like .£12 including shipping to Belgium. (well just followed the rain and snow and landed here)
Let us know what happens next.
Any update on what you did?
GAH!
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
seedaripper said:
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
Click to expand...
Click to collapse
But what about the drivers etc.... What shows up?
ROM?
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
lukesan said:
But what about the drivers etc.... What shows up?
Click to expand...
Click to collapse
seedaripper said:
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
Click to expand...
Click to collapse
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
seedaripper said:
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Click to expand...
Click to collapse
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
er?
lukesan said:
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
Click to expand...
Click to collapse
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
lukesan said:
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
Can't get my head round multi quote?
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
seedaripper said:
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
Click to expand...
Click to collapse
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
lukesan said:
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
Click to expand...
Click to collapse
Pics ...hopefully...

Idol4S (Android) - No power, blinking LED

Hello everyone,
Having major issues with my Idol4S. It is the unlocked version (Cricket). It was working just great until a few days ago when I plugged it into the car charger. Phone instantly shut off, and got stuck with a blinking (rapid) LED light. This happens if plugged into my PC, or my Alcatel charger (both the wall and car).
The phone has suffered no damage (had a cover, but it was never dropped or exposed to external weather damage, nor water - I took great care of it), and was working quite well. I'm unable to boot it into any sort of recovery mode (as the screen is black, so I wouldn't be able to see anything anyways). The only indication of life is the flashing LED when plugged in ..(charging loop, maybe?)
I am using my idol4S Win10 (TMO/unlocked) phone in the meantime, but the base model was working just fine before this happened. I was also mindful of checking voltage/Amps when using chargers, so I would not have exposed it to any incorrect input/output. QuickCharge worked great too (sorely missed on Win10 model).
The phone was never rooted so it has the stock ROM, and whatever the last update Alcatel had pushed out for it. I did have developer mode and USB debugging on for MSVC/NSDK.
Is there anything I can do? After awhile being plugged in, the LED shuts off. I kind of need it as I was porting my game engine to it (using the SDK), plus it was my primary. I love the Win10 version too, but the Android idol4S was my primary phone. Kind of disappointed in Alcatel - I read it doesn't have an external battery otherwise I would attempt to transplant the battery (if that is even the issue). . .
Any tips, advice, or suggestions would be greatly appreciated! <3
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
PizzaG said:
what you describe is what the phone does when it's plugged into the PC in download mode. Since you have the Cricket version which is also what I have, it is very easy to start from scratch and reflash everything. I have released a newer version TWRP and also have the ~CricketRom~ available if you're interested.
Click to expand...
Click to collapse
Okay, but would it work even though the phone gives no indication of being plugged in to the computer, or the chargers for it? I plugged it into the PC just now, brief flash of light and then nothing. .
Should mention again that the screen does not turn on, ever since that day, the screen has not came back on -- so I really can't do anything, even accessing 'download mode' does not show anything on-screen, nor does Windows 10 alert me of the USB device being connected.
I wouldn't mind starting from scratch at this point. I'm definitely interested in getting up and running again! It's not like I can do anything else at this point except spend money and get it repaired by TCL.
Would it be rude of me to ask for links to the TWRP/CricketROM from you? Maybe a quick-start guide, I pick up on things easy, but I've never properly flashed with TWRP =)
Also @PizzaG, THANK YOU for your help!! Definitely appreciated <3
Oh! @PizzaG, I also have an older Onetouch Idol 3 that has the _exact_ same symptoms, I wonder if that too could be recovered? ... ^__^
well I guess the first thing to do would be plug it into the PC. Hold volume+ and volume- then hold power until you feel the buzz and let go of power. Hopefully you get the red Download mode screen? I didn't realize it had no life at all, I thought it was just messed up. It's sounding like more may be wrong then just a simple reflash.
New TWRP and ~CriketRom~ Beta5: https://forum.xda-developers.com/idol-4s/development/rom-twrp-recovery-t3792659

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