cant get my connection going on my g1 - G1 Q&A, Help & Troubleshooting

i have an network unlocked g1 im trying to use on att. when i put the att sim in the phone i cant make/receive calls and no data connection.
i have with att an unlimited data plan just to let u know.
also, if i take the sim and put it in another phone everything works fine. i bought the phone off of ebay and the guy i got it from has been trying to help me out with it.
do you guys know of anything i could try to get this phone going.
ps the phone is also rooted just to let you know.

samiam010203 said:
i have an network unlocked g1 im trying to use on att. when i put the att sim in the phone i cant make/receive calls and no data connection.
i have with att an unlimited data plan just to let u know.
also, if i take the sim and put it in another phone everything works fine. i bought the phone off of ebay and the guy i got it from has been trying to help me out with it.
do you guys know of anything i could try to get this phone going.
ps the phone is also rooted just to let you know.
Click to expand...
Click to collapse
Im guessing you have already put in your att apn settings correct? as far as not being able to make calls I dont know but that might help

turboyo said:
Im guessing you have already put in your att apn settings correct? as far as not being able to make calls I dont know but that might help
Click to expand...
Click to collapse
yes i put the apn settings in and its still not connecting.

Might want to post your apn settings to make sure all of them are correct.

supremeteam256 said:
Might want to post your apn settings to make sure all of them are correct.
Click to expand...
Click to collapse
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410
APN Type: leave blank

Related

*SOLVED* Can't get any 3G Signal

I un-rooted my phone, re-rooted it and flashed back to CM 3.9.1 and I can now get 3G just fine. Although I'm still unsure what caused this to happen in the first place. I really hope it's not hardware based...
Anyway, working again now!
Hello Everyone!
For the past 2 days I've been having problems with getting a 3G Signal. Whenever the phone is set to use 3G networks, there will be no signal.
But once I switch to "use 2G only" I can connect to Edge just fine.
I've experienced this problem before a month ago or so, and it went away, but I'd like to know if anyone else has had this happen before and knows how to fix it.
P.s. I'm in a 3G area so I should be getting 3G 100% of the time.
Thanks
EDIT: I'm on Cyanogen 3.6.8.1 and T-Mobile Germany. Switched to other Rom but the problem persists, So it's not an issue with the Rom.
Click to expand...
Click to collapse
Take a look in your APN list.
What's in there??
Mikey1022 said:
Take a look in your APN list.
What's in there??
Click to expand...
Click to collapse
Already did that. Only one provider is listed in the APN list.
T-Mobile D (the one I use).
Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)
Mikey1022 said:
Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)
Click to expand...
Click to collapse
I'm actually using CM 3.6.8.1 and I did check the settings and they seem fine to me...
Name: T-Mobile D
APN: internet.t-mobile
Proxy: none
Port: none
Username: t-mobile
Password: tm
Server: *
MMSC: http://mms.t-mobile.de/servlets/mms
MMS-Proxy: 172.028.023.131
MMS-Port: 8008
MCC: 262
MNC: 01
APN-Type: none
Not sure what the problem could be
Shouldn't T-Mobile settings look like this:
For USA
APN: wap.voicestream.com or internet2.voicestream.com
User Name And Password: guest (for the 2nd APN only) leave in blank
Timeout: 15 minutes
Primary gateway IP: 216.155.165.50
Port: 8080
Secondary gateway IP: 216.155.165.50
Port: 8080
MMS Mmsc Server: http://216.155.174.84/servlets/mms
Proxy: 216.155.165.050:8080
Click to expand...
Click to collapse
For Germany:
German Networks
T-Mobile
T-Mobile (contracts: Complete S, M, L, XL)
APN: smartsites.t-mobile
user: t-mobile
passwort: tm
all other contracts: APN: internet.t-mobile
Username: tm
Password: tm
Click to expand...
Click to collapse
Mikey1022 said:
Shouldn't T-Mobile settings look like this:
For USA
For Germany:
Click to expand...
Click to collapse
My Current Plan is the Max Flat S with the web'n'walk Handy Flat
Messing around with the settings, I'll report back.
Im going by this:
Carrier_APN_Settings
Mikey1022 said:
Im going by this:
Carrier_APN_Settings
Click to expand...
Click to collapse
Tried them both, and it's not working
Weird thing is, sometimes I can't get a signal at all, not even EDGE. I'm puzzled...
I just flashed CM 3.9.1 today and noticed that for a few seconds I was able to get 3G, it then went away to having no signal at all...Could there be a problem with the hardware?
But that seems very unlikely to me since this happened out of nowhere, and the phone never took any physical damage.

Mandatory Data Plan for Unlocked Captivate on TMobile?

Hi All,
Tried to search for this already but didn't find it.
I have an unlocked Captivate and am using it on the TMobile Network. I was originally on a $10 a month Data Plan but for some mysterious reason, I am no longer to get on the internet, nor send out any MMS. I am still able to receive MMS but just can't send any at all.
Any time I try to send a MMS, it sits on the "sending" status for about 15 min and then it finally just comes back to me with "failed".
I have been using this data plan on my phone for about 2.5 months now no problem and then a few days ago, it basically crapped out on me.
I have tried a few different APN settings:
Data Roaming is Checked
Access Point Name: t-mobile
APN: internet2.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
Access Point Name: t-mobile
APN: wap.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
and
Access Point Name: t-mobile
APN: epc.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
APN Type: internet + mms
All others are not set
I would set one of them in the settings, restart the phone and try them. They now always default to the "web2go" upsale screen.
Before I always had it set to the internet2.voicestream.com settings and it worked great.
I tried calling TMobile and they are now telling me that the "system" has somehow figured out that I'm using an Android/Smartphone and isn't allowing me to use the $10 data plan anymore.
I don't understand how that is if every rep has had to ask me what phone I use, unless one of the times I called in, the rep entered that into the system and now they know?
Now they are saying the only way that I am able to send MMS now and or get on internet is if I upgrade to the 200mb/mo for $15 data plan or $30/mo for unlimited.
Can anyone verify this? That they somehow the System is able to see what kind of phone I use and if so... would I be able to trick the system somehow and use a non smartphone like an old nokia for a while and go online, etc... and then switch back to my captivate if it works?
I feel like they're just trying to upsell me and a bratty rep kicked me off moreso than the "System".
Call tmobile and ask, its open.source so.they shoukdnt do anything, they might be doing guess work about it though
sent from my rooted captivate

[Q] Atrix HD on Straight Talk - No Internet - PLEASE HELP!!!

Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
rosengard said:
Hi,
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work? Not sure on that one, but unlocking your phone certainly won't hurt it.
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone). Unless the SIM is unlocked is may be stuck on the AT&T APNs. Might as well try unlocking it with a service.
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim. That's how mine is. I SIM unlocked the AT&T model for T-Mobile US in this way. I didn't have to change any APNs, everything worked off the bat.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Click to expand...
Click to collapse
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
rosengard said:
Hi,
Can someone please shed some light on my problem.
I ordered an Atrix HD from eBay, thinking it was unlocked but later found out from the buyer it was locked. No big deal I thought since I was going to use it on Straight Talk's AT&T compatible sim and ST said phone DOES NOT need to be unlocked for features/service to work.
Well, right out of the box with an activated ST sim I started up the phone, never got to the "sim card unlock" screen as I thought I was going to get though I inserted a "foreign carrier" sim, but rather went straight to Home Screen. I made a call, sent a text . . . all good. However, internet and mms not working. I cannot connect to the internet at all. Phone doesn't even make an attempt, no error messages, just a plain "no internet connection" message the second I press anything that needs an internet connection.
Spoke to ST for hours trying different APN settings, nothing works! Used wi-fi to download app "tweakker", tried those APN settings as well, still no internet. ST has no other solutions for me. They are clueless. I once again asked, could it be because the phone is LOCKED? And once again they assured me it should not make a difference since they use AT&T towers. I tried using an app called APN Backup and restore, but I cannot use it on my phone though it is running ICS 4.0.4 and no "3rd party changes allowed" popps up.
My phone has the AT&T APN settings as default and are locked I can't delete or edit them. I CAN however create new APN's which I have multiple times, saved them, booted up and selected them. They are still there after a reboot but still the phone seems not to even recognize them being there.
I even tried a factory reset, thinking it may solve the problem but to no avail. :crying:
Today I contacted Motorola. After 2 hrs on the phone with them, still back to squar one. They had "NO IDEA" as to why I couldn't connect and why my phone couldn't accept the new APN's. So Straight Talk couldn't help me, Motorla said, "send us the phone and we can see if there is something wrong with it and you can have it back within 3-4 weeks(!!) or "learn to live" with the phone as is!"
So, after a lot of reading through online forums, searching for answers, I am left to wonder if my phone is acting the way it is because it is not an UNLOCKED PHONE. (Could the solution really be that simple???)
The people I have read who have an Atrix HD with other carriers besides AT&T seems to have no problem with their phones. However, it doesn't say if they bought unlocked versions or not.
I am now turning to this forum as my last cry for help. Can someone PLEASE SHED SOME LIGHT ON THIS FOR ME???
** Do I need to unlock this phone (I have no issues ordering an unlock code and getting a T-mobile sim to do this) in order for the internet to work?
** Is the phone not recognizing the APN's because the phone is technically locked? (Even though Straight Talk says their service should work on a locked phone).
** If I do get a T-mobile sim and try to unlock the phone, will I get the "sim unlock code" screen, because it sure isn't popping up when I insert my ST sim.
(What good is an unlock code if I can't get to the "unlock code" window?)
Any answers are appreciated.
Thanks!
My phone's info:
Motorola Atrix HD MB886
Manufacture date: Aug 10, 2012
System version: 77.12.22.MB886.ATT.en.US
Android v. 4.0.4
Click to expand...
Click to collapse
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
I answered a few for you. I don't have Straight Talk anymore after finding out about their very limited data usage in my area. I dropped them for T-Mobile "Unlimited Nationwide 4G" plan and I am much happier.
Click to expand...
Click to collapse
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? I thought that you always have to adjust the settings for the specifc network you are using. Did your internet work right away? Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
ok since you're going to use T-Mobile, you don't need the ST APNs
rosengard said:
Thanks for your reply . . .
I will try to unlock it as soon as my T-mobile micro sim arrived. I am surprised that you didn't have to enter any APN settings for T-mobile though. Why is that? It has a bunch built in for lots of carriers.
I thought that you always have to adjust the settings for the specifc network you are using. Did it for me.
Did your internet work right away? Yes, HSPA+ right away. Did you get the "sim unlock code" screen when you first popped in the T-mobile sim? Just curious so that I know what to expect when I get my own T-mobile sim. Yes.
I have really bad reception where I live and unfortunatelly it is only At&t's towers I get any bars with , thus I am stuck with either full price AT&T or Straight Talk since they use AT&T towers.
Thanks again. I appreciate your reply.
Click to expand...
Click to collapse
Answered a few more.
ATGAdmin said:
I'm using my locked AHD on ST with no problems at all. I know I posted my settings here at one time, let me see if I can find the post.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
Wow . . so you are saying you just popped in your ST sim and you were up an running just like that? Why isn't that working for me???
Can I ask when you purchased yours? Was it before they came out with the OS upgrade? You are the first person that I came accross that have a locked phone like myself with ST service. But yours is working! So what the heck is wrong with my phone? At first I thought it was not working because the phone being LOCKED but now that I see yours was working fine I am starting to wonder if it is MY phone that has a problem. Or could it be a corrupt sim that is not connecting with the towers? When I asked ST that question they said if the sim wasn't working correctly I wouldn't be able to make calls either, so they stand by their card. hmm.... If you have those settings I appreciate it:
This is what I have tried so far:
The standard APN settings that come with the sim card:
Name: Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: http:mmsc.cingular.com (with // after http
MMSProxy: 66.209.11.33 (also tried mms2.tracfone.com)
MMS Port: 80
I also searched the internet for a tons of other options, leaving proxy blank, inserting "default, etc" under APN type . . . I tried A LOT and still nothing..
Using the app "Tweakker" I got these settings which I also tried with no luck:
They require two APNs
Internet:
Name : Straight Talk
APN: att.mvno
Proxy: proxy.mvno.tracfone.com
Port: 80
MMS Port: 80
MCC: 310
MMC: 410
APN Type: default,*
For MMS:
Name: Straight Talk MMS
APN: att.mvno
MMSC: http:mmsc.cingular.com (with // after http
MMS Proxy: 66.209.11.33
MMS Port: 80
MCC: 310
MMC: 410
APN Type: mms
So . . .if you have anything different . . .please share so that I can try your version.
Thanks for your help!
ATGAdmin said:
ok since you're going to use T-Mobile, you don't need the ST APNs
Click to expand...
Click to collapse
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
rosengard said:
Hi ,
I will actually be using Straight Talk on this phone but in order to unlock it I ordered a T-mobile sim so that I can get to the "sim unlock code" screen since just inserting my ST sim doesn't bring up that screen. I posted the APNs I have tried so far . . .if yours are different please post when you get a chance. Thanks again.
Click to expand...
Click to collapse
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
mattlgroff said:
Answered a few more.
Click to expand...
Click to collapse
Thanks for sharing that info. Appreciate it!
ATGAdmin said:
You DO NOT need to unlock the phone if you're using the Straight Talk AT&T SIM.
You just need the correct settings.
Sent from my Atrix HD running H Delicious 4.04 using XDA Premium.
Click to expand...
Click to collapse
soo . . .what ARE the correct settings? Anyone??? I have tried so many different versions and EVERYTHING ST rep gave me . . I am out of ideas for APN's . . . . anybody with APN's they can share that I can try? Thanks again.
Apn for st
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
mkrunk12 said:
NAME= Straight Talk ATT
APN= att.mvno
MMSC= http://mmsc.cingular.com
MMS proxy= 66.209.11.33
MMS port=80
MCC=310
MNC=410
APN type= default,supl,mms
APN protocol=IPv4
APN roaming protocol= IPv4
Bearer= Unspecified
Save and reboot and then everything works fine!!!!
Hope it hepls!!!
Click to expand...
Click to collapse
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
rosengard said:
Thanks . . I gave it a try rebooted and still nothing! I left all othe fields blank as per your settings and my phone don't have the "APN roaming protocol: IPv4. Instead I have a grey/shaded out "APN enable/disable that is checked for enable" I can't control that option. It is just there.
Thanks for settings but I am still looking for something that will work on mine.
Click to expand...
Click to collapse
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
mattpall said:
Rosengard,
I use the ATRIX HD with straight talk, and the way I see it, the issue is the proxy believe it or not...
apn:
att.mvno
proxy:
66.209.11.33 NOT proxy.mvno...
all else the same...
Click to expand...
Click to collapse
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
rosengard said:
Hi . . .thanks for your input . . .
I tried using Straight Talk's original APN's (I think that is what you meant) and only replaced the proxy to 66.209.11.33 looking like this:
Name: Straight Talk
APN: att.mvno
Proxy: 66.209.11.33
Port: 80
MMSC: http:mmsc.cingular.com (// after http: . . . post won't let me use link . . new at this)
MMS Proxy: 66.209.11.33
MMS Port: 80
Unfortunatelly . . . still not working!!! :crying:
Click to expand...
Click to collapse
is your authentification set to "Pap or Chap"
mattpall said:
is your authentification set to "Pap or Chap"
Click to expand...
Click to collapse
No it is not it is like this:
Authentication: Not Set
rosengard said:
No it is not it is like this:
Authentication: Not Set
Click to expand...
Click to collapse
Needs to be set to "PAP or CHAP"
mattpall said:
Needs to be set to "PAP or CHAP"
Click to expand...
Click to collapse
Thanks .. .tried "Pap or Chap" as well but still nothing!
rosengard said:
Thanks .. .tried "Pap or Chap" as well but still nothing!
Click to expand...
Click to collapse
Send screenshots of your APN screens.
Sent from my MB886 using Tapatalk 2

[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN,

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see
Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?
BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps
Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

[Q] HTC ONE 801s (International) Update to 4.4.2 lost data connection

I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
3py0n said:
I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
Click to expand...
Click to collapse
first dial *#*#4636#*#* to open the phone test menu. Select ''phone info'' and then make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
yea it is set to that currently. But no go
3py0n said:
yea it is set to that currently. But no go
Click to expand...
Click to collapse
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
alray said:
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
Click to expand...
Click to collapse
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
3py0n said:
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
Click to expand...
Click to collapse
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
alray said:
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
Click to expand...
Click to collapse
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
3py0n said:
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
Click to expand...
Click to collapse
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
alray said:
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
Click to expand...
Click to collapse
Well regardless, thank you very much for your help Saved my phone.
3py0n said:
Well regardless, thank you very much for your help Saved my phone.
Click to expand...
Click to collapse
np
alray said:
np
Click to expand...
Click to collapse
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
3py0n said:
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
Click to expand...
Click to collapse
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
alray said:
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
Click to expand...
Click to collapse
Hey thanks, I'll look into it once I have reception again.
Btw I MAY have found out the problem....I typed "ITEMOBILE" instead of "LTEMOBILE" LOL!!!! but unsure as I can't test it right now.
But thanks. I'll report back tomorrow
works!!!!! lol I typed "ITE" instead of "LTE" roflmao...geeeez

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