Phone freezes - XPERIA X1 Q&A, Help & Troubleshooting

Hi,
My xperia x1 is freezing. When i slide out and touch the (i dont know how to say) 'mouse' (the black square button in front), the screen blinks and flickers... and then the screen give more light and freezes.. i cant do nothing then. I must take the battery out to get it working again. And sometimes it freezes it self.. i dont know why or how..
Can you guys help me with this.
(I hope i made myself clear , sorry for my bad english)
I searched the forum for a solution for this, button with no results.. google wont help to.
Soft-Hard Reset wont help.
I have the latest official rom update from SE Update Service.
i think this happened after i got the latest update, but with the previous update i had problems with slowness, and that i get sms but cant read, that is solved with the new update. But now i got this freezing thing.

Well, if a hard reset hasn't helped then it's a hardware problem. You will have to send it/take it for repairs...

Is there no other solution, are there no more users that accured this problem.
Because i wanted to send my phone, but they ask for the contract, but i dont have that

Go to another repair shop...

Related

Pls.. Need Help Here...!!!

I have this wierd experience with my Imate PDA2K, yesterday, when I open my phone (imate pda2k), the screen suddenly flicker... and then it fades. so i did a soft reset, as i thought would help me out of the problem...But to my surprise, nothing happened, it goes on flickering and fading, until such time, that the screen totally faded, all you can see is a whjite screen with no thing visible.. after minutes of doing a hard reset, still nothing happened, i leave that **** phone on the shelf. after 30 minutes, I checked it and all things back to normal, the screen was ok till a couple of hours, and that same problem happened again till now... What im gonna do? I always end up as if I will throw that silly damn phone to the trash can.. hehe.. What could be the problem then? Is the poroblem was on the LCD? Will the upgrade to v1.40.. solve this? Pls any idea, im desperate..
hooo
No one cares? ..............m,b
Multiple posts of the same problem certainly won't help - if someone knows the answer they'll help but if they don't you'll just hack them off.
Be patient.
sorry for
posting that same problem again and again on different forums.. I thought that will be the fastest way for me to have the answer to my problem...
Now the screen of the phone back to normal, but still, I experience that flicker thing on the screen... Its hard for me coz, I bought the phone in the Middle east, and Im using it here in the philippine... and no imate product is being sold here in my place.
Hey...
the problem still there... Another thing I noticed was that the screen will fade and then for you to be able to see a text or anything on the screen, you have to press the on/off button.. but still after some times, same stupid thing will happen again and again...... what should i do? Anyone of you here experiencig that same problem with your blue angels?
hey
Im so desperate... the problem still there... I have not upgraded to the latest rom version yet.. Sometimes the screen goes blank (just all white).. and then when your press the on/off button several times, thats the time the screen will go back to normal, and then suddenly it will flicker for about a minute and then it stops. TO THOSE WHO ARE EXPERTS HERE IN THIS FORUM, ANY IDEA WHAT COULD BE THE PROBLEM? I DID A HARD RESET SEVERAL TIMES ALREADY AS I THOUGHT COULD HELP ME SOLVE THE PROBLEM BUT STILL NO IMPROVEMENTS.. FOR ME TO DECIDE IF EVER THE PROBLEM IS ON THE HARDWARE SIDE, MY MOTHER WILL BRING THE PHONE WITH HER IN KUWAIT, SHE WILL GO BACK THIS SEPTEMBER 11, WE'RE HERE IN THE PHILIPPINES NO IMATE DISTRIBUTOR HERE AND ITS HARD ON MY SIDE THAT WHENEVER THERE IS A PROBLEM ON THE PHONE, NOBODY ASIDE FROM YOURSELF THAT CAN HELP YOU SOLVE THE PROBLEM.............THANKS
hey
I b ring it to repair shop this morning, (actually they are not repairing Blue Angel) but he had tried to repair the same phjone with the same problem as mine before, he said that the problem was on the ( I dont know the right spelling though., hehe(Flex)? is it true?

Diamond Camera Issue! Please Help

Hi Guys,
My apologies if this has been posted already, but I couldn’t seem to find anything on it.....I have had my Diamond for about 2 weeks and the camera hardly ever works. 90% of the time when i start it all i get is the Photo logo and then a blank screen. If i push the capture button, a few seconds later I get the error "Unable to capture photo. Unable to get frame data from camera device". I have done the latest HTC official update to ROM 1.93, I have soft reset and hard reset and no luck Sometimes if I do a soft reset it will work for a little bit and then just stop working again.
Any advice would be greatly appreciated!!
Thanks
Grim
you may need to install one of x-dev custom ROMs, or try hard reseting your diamond. if the problem still exist after Hard Reset, probably it is hardware trouble.
read read and read before you install Cooked roms from xda-developers. you need to do HardSPL before instaling any other ROMs
Thanks for the response!
I have hard reset the device a few times, and no luck. I dont reallt want to install a cooked ROM, I dont think I can handle it to be honest. I will take it that it is a Hardware fault and I will be sending it back tmrw. Thanks again!
Hi Grim! I have the same problem. I've installed 1.93 official ROM and even SwiftBl 7.5, I've upgraded my Radio From .05 to .08 , but my camera is still like yours.
Have you find a solution? Did HTC service Center change your device?
Thanks..
İ have the same problem and could not find a solution for it...
Dear All,
I have same problem. Camera crashes after 1 or two photo. I have black screen.
Tried many Rom's. no fix .
How could you fix ?
anyone got a solution for this problem?
is the diamond camera hopless?
no solution for this error till now?
This issue realy bugs me now. Every time I've change the OS it work for a bit then it dies. realy anoying. Anyones suggestion may be usefull.
If it is the hardware - is it the camera? Could it be just gone loose?
There´s few steps to take.
If camera works sometimes, I think, it´s not a camera problem on itself.
(IF YOU HAVE ACCESS TO PARTS AND YOU KNOW WHAT U`RE DOING)
Try this:
Exchange flex and flash (use official RUU htc).
Or:
Put phone inbootloader, disconnect flex from board (while working and booloader on) and flash.
If everything else fails, I´m affraid the PCB has internal flash IC problems.
Dont have parts but will open it and check flex. If flash is gone how come mtty does not flag some segments as bad. Checking around the web looks like I am not the only one with this problem.
all you Coders... please help us with the camera issue.
Hey guys..
this camera for touch diamond is screwing..
tried various methods.. flashed everything possible..
still no luck..
if any xda user outthere.. who has the solution for this problem..
please help up..
my device is out of warranty..
thanks
I've found out if you take the battery out for 10 secs and put it back the camera works again untill you run another app. It feels like as soon as you run something else with camera it is screwed!

Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?

Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
MsA89 said:
Problem ,, When I turn on my Diamond it gives me a black screen and cant do anything?
Suddenly I turned on my Diamond it gives me a black screen and cant do anything ,, so any advices plz ??
Best Regards,
MsA
Click to expand...
Click to collapse
Hi Msa!
Going back to your question...have you already tried a soft reset? Have you maybe installed any apps recently? you might want to uninstall those apps which could cause the fault....maybe you upgraded your ROM/Radio recently?? Try a fresh install if your problem persists..
Please tell us a little bit more....be more specific.....
Good luck mate
Kind regards
Jeroen
If none of that works (soft reset etc) you might have to do a hard reset and lose everything.
What have you done on it recently?
At what point does the black screen come on? Do you get rom info etc at the beginning?
I had the same problem
I had the same problem, I sent my phone to htc they replaced my mother board and sub board.
I think It's a well known problem and htc knows but will not recall.
Tal
if ur gonna send it back, make sure u have restored the original ROM and SPL.
Thanks Guyzs,,
All I have done is, I downloaded the latest ROm from the HTC website and the phone worked good, suddenly the screen turned black
I have tried everything to do rest (soft n hard) but the problem it when I turn on the device I cant see anything ALL BLACK, not even the first screen and when i tried to connected to the PC I couldnt run the hard reset as well cuz it says he HTC is not connected
???
Best Regrds
black screen no response
I had same problem a few times,what you have to do is take the battery out of the phone for a few seconds,and then replace it.You should be able to switch it on and it should reboot up,at least mine does.Im thinking about having it replaced,because it has goes dead with a black screen a few times and nothing works till i do the above action
ok
Thanks,
I have done that as well,, nothing works :S
thats is so baad
Is your battery fully charged..?
I encountered this once and after leaving the phone on charge for say 30 minutes, everything was back to normal. Sice you say you have upgraded ROM and all, maybe your battery is completely drained.
Hope it helps.
hey,
yea it could be from the battery
Important !!!
I resolve my problem, previously that WIFI not work. I disassamble an assamble HTC Touch Diamond and it begin work. Problem was in connectors and cables, try remove it and place again to your place. All work, WIFI, BT, GPS, Phone ......(Sorry for my english).
I have thys same problems and I most replase the motherboard

Xperia restarts automatically!

I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards
anybudy would like to answer this please?
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks
Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..
knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.
SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.
My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!
My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update
I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..

[Q] Pure black screen

Hey,
I bought a pure couple months ago. But i recently get same problem first and second time i can resolve it. (how i did i really dont know.) This time i cant any exit. My phone always has a black screen. Sometimes im clickin power button and my screen comes back for a second. Is this problem can resolve by me. Is it hardware or software. Cany you help me. I try google search, i found many pages and i try many of them nothing resolve that. Htc's official page and their help desk complete suck they say always same thing. Charge your battery, remove it, soft reset. I guess you know guys at least say what can i do.

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