Evening all,
i have a HTC td2, i have managed to set it up to recieve my work emails but when i try to send them it always says cant get connection even though it has just d/led messages.
i know people cant really help coz they dont no my server details but i have had my i.t. guy look at it and he says he has the same settings working on his iphone. is there a common problems on wm 6.1 in relation to sending mail? its the imap4 thingy.
anyhelp
cheers
My suggestion would be to look at the server settings. In general, the incoming and outgoing servers can be different. Additionally, sometimes the SMTP port is not set as the default.
Related
Has anyone here successfully set up Vodafone Business Email on a windows mobile device. I'm paying for it, but am having a terrible time setting it up to play with our server.
I know it's probably a bit niche, but any advice would be good.
I'm entering all the information that it needs, but won't logon to the mailbox. Maybe it's the format I'm putting it in has.
email addres: email address I want to use
Password: users password.
Login name: domainname\username
Mail server: ip address.
I have never used Vodafone Business Email, so I wil give some general advice.
Have you tried setting up Outlook (Express) on your PC? Does it work then? By following this method you can check whether the problem is your Kaiser or your account (details).
So what is the exact error message? Only "access denied"?
Have you tried setting up your device by using your Kaiser to surf to http://email.vodafone.net? Maybe that will work...
Hope this will get you somewhere...
I used to support Vodafone Internally, try the link http://email.vodafone.net/ota this should give you the correct client for your device, I know that initially they had problems as the WM5 client would download which is incorrect but if you go from your device it should detect the correct one which I am guessing will be the WM6 for Kaiser one. Before you do it though please remember to uninstall the one you already have on your device as that can cause problems.
Im using Vodafone Business email. I couldnt set it up just like you.
What you need to do is contact Vodafone. Say that you have a hard to set it up and if they would be so kind to send the settings to your device.
You'll recive a text messages displaying that your device has been updated. Soft Reset and your done.
It worked for me Hope it does for you too.
Does anyone know of any bugs/issues with Windows Mobile (or any specific rom issues, for that matter) that exist with attempting to use multiple IMAP accounts? I used one of Dutty's roms before, then Alex's rom (I believe), and I'm back to Dutty's and still have the same issue. I can only seem to get one IMAP send account to work. Basically, when I was on Alex's rom, only my work IMAP would work, Gmail wouldn't. Now that I've re-flashed to
Dutty's rom, I can't get my work to send messages (and I'm certain it worked on Alex's and Gmail wouldn't), but Gmail does work. Any ideas?
Has no one else had this issue? Is there a setting or something that I've missed? I've looked up and down the phone, but see nothing...
If you're looking for issues regarding sending email, you have to search for the SMTP protocol, not for IMAP. POP3 and IMAP are used to receive mail, SMTP to send.
Are you sure the SMTP server you are using is accessible through your internet connection (I mean like 3G, GPRS, EDGE, not WLAN)? Most likely this is where the problem is situated.
Gmail SMTP is accessible through a mobile connection, but most SMTP servers from ISPs are not.
Good luck!
Yeah I'm sure. On Alex's ROM my work email would send ok (which didn't actually use smtp.xxxx.com; instead mail.xxxx.com), but gmail wouldn't send anything (using smtp.gmail.com). But now back on Dutty's, my work account wont send, and Gmail will. Does that answer your question?
In a way it does.
I tried using different SMTP server just now, but one of em didn't work. It might be the exact same issue as you have, but I think my problem has got more to do with the SMTP server itself than the configuration.
Sorry
Basically my issue only exists in SENDING emails. I can receive emails from all accounts fine, but I haven't been able to get more than one IMAP account to be able to send. Anyone else familiar with this issue, or have encountered it as well?
att smtp
I use att and the only smtp that work is their smtp. Even though you can receive any pop, you can only send through them. That may your problem
But that can't be it either. I've gotten GMail's SMTP to work on my latest ROM...just can not get my work, which is just mail.xxx.com instead of SMTP, which doesn't make any sense since I've gotten it to work before; basically I've gotten each of them to work before, just not at the same time. Also while I was at work Friday, I had our IT manager pull up the email server log, and on "send/receive" it shows it me connecting, receiving, but when it comes to sending messages, nothing reaches the server; it's like something fails on the PPC's end before it reaches the server. And I've quadruple+ checked the address, so it can't be that either.
Nobody else know anything about this?
While I was looking for something else, I ran into this:
Q.How can I configure Exchange ActiveSync to support multiple SMTP domains?A.Exchange ActiveSync locates a user's mailbox by using the primary Simple Mail Transfer Protocol (SMTP) address. However, if users have a different SMTP domain in their e-mail address, they cannot synchronize their mobile device with Exchange Server 2003. To address this issue, you must add a registry key to force Exchange ActiveSync to locate the user's mailbox by using a secondary SMTP addresses. For more information about how to configure Exchange ActiveSync to locate users' secondary e-mail addresses, see You receive an HTTP_500 error message when you synchronize your mobile device with Microsoft Exchange Server 2003.
Caution: Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.
[/qoute]
It might have nothing to do with your problem, but you might wanna give it a try. Follow the link in the quote.
Good luck
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Click to collapse
Hi there! just in case anyone else suffers the same problem and gets as frustrated as I did
As of this morning, my Kaiser has been unable to send e-mail via my gmail account. I am able to receive mail just fine, but it keeps giving a synchronisation error message and a pop up box stating:
The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.
No matter how many times I retried, it just wouldn't work.
I deleted the mailbox and recreated it - it worked for 2 test messages and then failed again!! I've been using gmail in IMAP form now since January and have never had any problems with WM6.0 or with WM6.1 until now...
To resolve this issue, I searched on Google and found the following page:
http://groups.google.vu/group/hosted-the-basics/browse_thread/thread/9aed5859cd5b07d4
To cut a longish article short(!) if you go back into your mailbox settings and disable SSL on the outgoing server it seems to work!!
I don't know how long it'll continue to work for before it stops again, but it may just be enough to get that vital e-mail sent...
incidentally - I never actually had SSL set up on either incoming or outgoing servers until today and it seemed to work just fine before???
Sorry guys, just noticed an active thread on this subject already - I searched for 'googlemail' rather than 'gmail' in the search facility and didn't find anything...
Mods - can you please close this thread?
Very sorry guys!!
workaround for at&t
I was having the same problem and it was incredibly frustrating. I think it has to do with carriers trying to control spam being sent over their networks or something like that. Anyway, i'm now using cwmx.com (i think it stands for "cingular wireless messaging exchange") as my outgoing smtp server. No authentication is required as it will only work if you are on the at&t network to begin with. Also, SSL is not required.
Hi all,
My phone will only receive emails & will not send them via my ISP settings. I use T-mobile internet & my landline ISP is TalkTalk. I have used the e-mail setup on my phone (Tytn11 Wm6.1) with my ISP's info (POP & smtp settings) & I can receive emails OK but can't send them - I get a message saying 'THE MESSAGE COULD NOT BE SENT. CHECK THAT YOU HAVE NETWORK COVERAGE AND THAT YOUR ACCOUNT INFORMATION IS CORRECT. THEN TRY SENDING AGAIN. Now I have spoken to both T-mobile & TalkTalk, both have said all the settings are correct (which they are as I can receive emails OK). So why can I receive emails but not send them?
Many thanx in advance
Tynt11 wm 6.1 pro
Most likley your settings are not correct for your out going mail server
Usualy these things can be the case
a) You havent set for authorisation on your outgoig mail server
b) sometimes out going mail hosts use different ports to the standard 110 therefore would have to be updated in ur Windows Mobile
c) your settings are just plain wrong.
Can you type to me ALL of the settings you were given and I'll take a look at them for you.
Thanks
I have the same issue with my Tilt as well. I use Cox Isp. I can get my emails, just can't send any.
old issue - same trouble
My settings are in fact correct (we'll just get this one out of the way). The same settings being used on my pc's are working just fine but not on my phone.
I can receive BUT I can't send. I get the same error as "foxes" above.
receiving is via my web based email acct "pop.xxx.com" Works fine for receiving emails.
While I'm on my own home network (lan) I can recieve but I can't send via the phone (but I can on any of the pc's) and the outgoing settings are the same as the pc's "smtp.comcast.net". Yeah, I'm on comcast. Why won't my phone send like the pc's with the same setings? Any Ideas.
Another question I realize is whenever I'm tailgating on any other lan (free wifi access) this setting clearly shouldn't work. Should I then use "smtp.xxx.com" (my own companies web server)? This setting doesn't work while I'm at home even on the pc's it won't work. A
Any ideas on setting this up more universally??
Also, I've tried the port setting idea example "smtp.xxx.com:587". My server requires this port for outgoing. Again this works fine on my pc's but fails on the phone
THX to anyone with any ideas
JG
What port are you using on smtp?
Have you tried either 485 or 465? I read that comcast changed the port in Denver to 485:
http://www.consideritfixed.com/2008/02/ipod-touch-emai.html
Maybe it might work for your location.
Try these settings on Tmo should work on your Tilt too:
http://www.howardforums.com/archive/topic/555041-1.html
change the port to 25 if you are tying to use Tmobile web service.
my pc is setup with
incomming = "pop.XXX.com"
outgoing = "smtp.XXX.com" using port "587"
works great never a problem.
Now, on the same LAN using my tilt with exact same email acct info & pswd and settings
incomming = "pop.XXX.com"
outgoing = "smtp.XXX.com:587"
receives great
send = fails always. The ":587" is the only way I've been told to send using port "587" (or any other port than 25). If there's another way then maybe that's the answer. However, even using "smtp.comcast.net" with no port designation (default 25) wouldn't work even though it would with the pc's and same settings. This is strictly phone issue and frustrating.
I'm using wm6.1 (original). This is strictly via WIFI. The pc's will send just fine but the phone with exact same settings - FAIL.
This is my dilema. Why won't the phone send while using the exact same settings as any PC in my LAN (all send fine).
Again, thanks for the input, but I'm still searching for the answer. Certainly others have had this issue.
T-mobile internet and email
you need to log into t-mobile.com find "my email," select "add account," put in your email info. it will give you some server and username info. replace the outgoing (smtp) server and username info with what t-mo.com gives you. leave the password alone. send a test email. half the time this issue is due to the server setup on the provider side.
pieces, J
p.s. it doesn't hurt to work for tmobile's unsupported handset department
foxes said:
Hi all,
My phone will only receive emails & will not send them via my ISP settings. I use T-mobile internet & my landline ISP is TalkTalk. I have used the e-mail setup on my phone (Tytn11 Wm6.1) with my ISP's info (POP & smtp settings) & I can receive emails OK but can't send them - I get a message saying 'THE MESSAGE COULD NOT BE SENT. CHECK THAT YOU HAVE NETWORK COVERAGE AND THAT YOUR ACCOUNT INFORMATION IS CORRECT. THEN TRY SENDING AGAIN. Now I have spoken to both T-mobile & TalkTalk, both have said all the settings are correct (which they are as I can receive emails OK). So why can I receive emails but not send them?
Many thanx in advance
Tynt11 wm 6.1 pro
Click to expand...
Click to collapse
After all of these posts, what about trying the Microsoft Windows Mobile 6.1 Hotfix for sending email actually devised to fix problems under WM 6.1 sending email ?
inklesspantalon said:
you need to log into t-mobile.com find "my email," select "add account," put in your email info. it will give you some server and username info. replace the outgoing (smtp) server and username info with what t-mo.com gives you. leave the password alone. send a test email. half the time this issue is due to the server setup on the provider side.
pieces, J
p.s. it doesn't hurt to work for tmobile's unsupported handset department
Click to expand...
Click to collapse
Thanx inklesspantalon,
I will try & let you guys know.
Hey Flying Kiwi,
I'll try that aswell, thanx
lol wow.
I know that my ISP does not allow to send via their SMTP server while being off of their network. So I have to use at&t's SMTP server.
looks like this is the smtp that you can use.
myemail.t-mobile.com
Flying Kiwi said:
After all of these posts, what about trying the Microsoft Windows Mobile 6.1 Hotfix for sending email actually devised to fix problems under WM 6.1 sending email ?
Click to expand...
Click to collapse
Hey,
Mine seems to be working now since I downloaded & installed this Windows 6.1 Hotfix. I'm still using my ISP incoming server but the t-mobile outgoing server........fantastic!
Many thanx Flying Kiwi
foxes said:
Hey Flying Kiwi,
I'll try that aswell, thanx
Click to expand...
Click to collapse
You'll probably find that patch alone will fix it if the problem is sending email worked initially but then after short while, for no apparent reason it stopped working. It looks like an issue that's been in the xda-dev forums before and I recall this solution doing the trick with others. If installing the patch, soft resetting and testing again doesn't fix it, by all means attempt reconfiguring but it's easier to install the patch first.
Of course I don't need it because the WM 6.0 ROM I use doesn't have this problem only the newly WM 6.1 'upgraded' phones so there's yet another advantage of sticking with WM 6.0
Please can someone help me
I have just got my wife a Topaz (Diamond 2) and have managed to set it up for her ok except for her email account, It recieves all emails ok fine but when trying to reply to one it just wont send it.
It just says check signal and account settings, but it is receiving ok from those settings so why wont it send!!
Please can someone tell me what I'm missing, I have managed to set up my own Blackstone (touch HD) and all emails work fine, surely they cant be that different, can they?
Cheers
What type of mail account are you trying to configure? Exchange? Hotmail? Or Other (POP/IMAP)?
If it is the latter, check your Outgoing (SMTP) mail server settings, in particular the address of the server and find out if it requires authentication.... it more than likely will.
G