Avoid buying from Expansys Hong Kong - Off-topic

It's the first time I am posting this kind of thread... But I would like to avoid others to run into the same problems as I did
Since I live in Asia I thought that for repair/replacement issues I'd better order my phone in the region. I picked Expansys HK since they seemed to have a good reputation
The original purchase went well, I got delivered quite quickly and was very happy about the service (Sending email when goods are shipped, etc, etc...)
The problem is after only 2.5 months of usage my HTC Touch Pro 2 failed on me: the screen was scrambled (white,red and blue dots all over the screen). This without any particular reason (I treat my phone correctly). The phone was still working, but definitely the graphic output was dead. I could receive calls though and output to an external screen
After only 2.5 months of use, without any bad treatment of the phone you just think "**** happens, just bad luck, I'll ship it and should get back quickly another unit or a quick repair"
I waited 2 months. I had to call and email several times to push and get feedback. I the understood the phone was shipped from Expansys HK to Expansys UK. Then Expansys UK snet it to HTC UK. Where the phone was probably shipped back to China... (This I dont know, just personal speculation). I cant believe it takes 2 full months to fix a phone. Maybe expansys let it rot somewhere and only woke up after several complains. Maybe it actually needed 2 months of manpower to fix (In which case I'd say that HTC had better give me a new one)
Anyway terrible management of the issue. Bad communication with the customer with no care at all (btw what I am supposed to do for 2 months without a phone...). I received my phone today with not even a short letter of apology for teh 2 months delay, or explanation of what went wrong with the phone (I guess I deserve this at least. I paid 800 USD a few months earlier for taht phone no ? Just the phone simply put in a tiny bubble bag. My screen protector is torn at several angles, I'll need to buy a new one. Expansys didn't even think as a "present" to put one to replace the one that was scrapped (By them ? By HTC ?). HTC happily upgraded to Win 6.5. Cool ! But all my contacts, emails, settings, etc... were erased
What to say ? Nothing... Just don't buy from there or if you do cross fingers your phone won't break. Maybe I am too harsh, maybe you get the same experience with other shops... I just know my next purchase wont be from there (My previous phone was an HTC Hermes bought in Japan, I had issues once, it took 1 week to fix. Night and day...)

thank god you got it back, in india we are not so lucky at times.

corepda said:
thank god you got it back, in india we are not so lucky at times.
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Click to collapse
Reslly ?? Waoh !! From Indian shops or whenever you order abroad ?

I bought my TyTN in Switzerland (not Expansys), after one month my cam had problems so I sent it for repairs. I had to wait for one month untill they sent it back. As far as I could see, device was sent to England for repair and then sent back.
Cheers

ibeqa said:
I bought my TyTN in Switzerland (not Expansys), after one month my cam had problems so I sent it for repairs. I had to wait for one month untill they sent it back. As far as I could see, device was sent to England for repair and then sent back.
Cheers
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Click to collapse
You're lucky... More than 2 times faster than for me !

hi~
thanks for reporting on us the expansys, but it make me WILL buy one from them.
Now it's 2020, I wanna a redmi note 9 pro (india) aka redmi note 9 s (global), codename curtana.
In hong kong we only have joyeuse. in which it's less popular in XDA, as curtana is sell in india and outside india,
yet joyeuse is someplaces + not in india.
expansys is almost the only way I can buy a curtana, with some qurantee.
1. you quranteed expansys ships good product AT first at least. Hope it's sealed, look brand new and not touched
by others
2. you quranteed they provide repair service.
For the duration, it's reasonable,
I live in hongkong which is 1 hr far from china,
but at one time I sent a US 100 tablet to another dealer and send back to China,
it DID take a WHOLE MONTH.
it's the speed for repair.
two months for you is reasonable, as you see 1hr from china need 1month period.
It's a little bit overpriced for me however.
in HK the joyeuse cost usd200, with 1 yr warranty.
expansys curtana cost usd200 but only 6mo warranty, they charge u usd30 more for a total of 1yr warranty.
anyway thx for the report on expansys
Alcibiade said:
It's the first time I am posting this kind of thread... But I would like to avoid others to run into the same problems as I did
Since I live in Asia I thought that for repair/replacement issues I'd better order my phone in the region. I picked Expansys HK since they seemed to have a good reputation
The original purchase went well, I got delivered quite quickly and was very happy about the service (Sending email when goods are shipped, etc, etc...)
The problem is after only 2.5 months of usage my HTC Touch Pro 2 failed on me: the screen was scrambled (white,red and blue dots all over the screen). This without any particular reason (I treat my phone correctly). The phone was still working, but definitely the graphic output was dead. I could receive calls though and output to an external screen
After only 2.5 months of use, without any bad treatment of the phone you just think "**** happens, just bad luck, I'll ship it and should get back quickly another unit or a quick repair"
I waited 2 months. I had to call and email several times to push and get feedback. I the understood the phone was shipped from Expansys HK to Expansys UK. Then Expansys UK snet it to HTC UK. Where the phone was probably shipped back to China... (This I dont know, just personal speculation). I cant believe it takes 2 full months to fix a phone. Maybe expansys let it rot somewhere and only woke up after several complains. Maybe it actually needed 2 months of manpower to fix (In which case I'd say that HTC had better give me a new one)
Anyway terrible management of the issue. Bad communication with the customer with no care at all (btw what I am supposed to do for 2 months without a phone...). I received my phone today with not even a short letter of apology for teh 2 months delay, or explanation of what went wrong with the phone (I guess I deserve this at least. I paid 800 USD a few months earlier for taht phone no ? Just the phone simply put in a tiny bubble bag. My screen protector is torn at several angles, I'll need to buy a new one. Expansys didn't even think as a "present" to put one to replace the one that was scrapped (By them ? By HTC ?). HTC happily upgraded to Win 6.5. Cool ! But all my contacts, emails, settings, etc... were erased
What to say ? Nothing... Just don't buy from there or if you do cross fingers your phone won't break. Maybe I am too harsh, maybe you get the same experience with other shops... I just know my next purchase wont be from there (My previous phone was an HTC Hermes bought in Japan, I had issues once, it took 1 week to fix. Night and day...)
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Click to collapse

Well it's been 11 years... I have no clue how they currently perform.
I live in HK too and there are now a lot of other convenient shops here anyway. Also international shipping has become cheaper and much more convenient so lots of options these days to order a phone or a tablet.
ccchan234 said:
hi~
thanks for reporting on us the expansys, but it make me WILL buy one from them.
Now it's 2020, I wanna a redmi note 9 pro (india) aka redmi note 9 s (global), codename curtana.
In hong kong we only have joyeuse. in which it's less popular in XDA, as curtana is sell in india and outside india,
yet joyeuse is someplaces + not in india.
expansys is almost the only way I can buy a curtana, with some qurantee.
1. you quranteed expansys ships good product AT first at least. Hope it's sealed, look brand new and not touched
by others
2. you quranteed they provide repair service.
For the duration, it's reasonable,
I live in hongkong which is 1 hr far from china,
but at one time I sent a US 100 tablet to another dealer and send back to China,
it DID take a WHOLE MONTH.
it's the speed for repair.
two months for you is reasonable, as you see 1hr from china need 1month period.
It's a little bit overpriced for me however.
in HK the joyeuse cost usd200, with 1 yr warranty.
expansys curtana cost usd200 but only 6mo warranty, they charge u usd30 more for a total of 1yr warranty.
anyway thx for the report on expansys
Click to expand...
Click to collapse

Related

UK Stock

Is it available anywhere in UK other than Expansys? TotalPDA says 'In Stock' but when you call them they say the 13th.
Want one NOW!!!
firedup said:
Is it available anywhere in UK other than Expansys? TotalPDA says 'In Stock' but when you call them they say the 13th.
Want one NOW!!!
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Click to collapse
yes from ebay.
walshieau said:
yes from ebay.
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Click to collapse
Mmm no good to me, I need next day delivery...anyone know anywhere else? I'm going to have to pay Expansys otherwise and I HATE them!
firedup said:
Mmm no good to me, I need next day delivery...anyone know anywhere else? I'm going to have to pay Expansys otherwise and I HATE them!
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Click to collapse
Well your only choice is Expansys then but beware you will get a non uk spec model which means you wont get any HTC UK warranty support. IF anything goes wrong with it, you will need to send it back to Expansys for them to sort out and the worst part about it??...you will only get 12mths warranty not the usual 18-24mth warranty that comes with UK spec models. Plus you will have to register the unit with HTC Asia to get any updates.
The worst thing is that Expansys are selling at a far higher price than other retailers. Personally if i was you, id wait the extra week or so...totalpda are saying they will have them next week and they are selling them for £410...a hell of alot more cheaper than Expansys.
But your choice though, i wouldnt touch Expansys with a barge pole now...
Spawn12 said:
Well your only choice is Expansys then but beware you will get a non uk spec model which means you wont get any HTC UK warranty support. IF anything goes wrong with it, you will need to send it back to Expansys for them to sort out and the worst part about it??...you will only get 12mths warranty not the usual 18-24mth warranty that comes with UK spec models. Plus you will have to register the unit with HTC Asia to get any updates.
The worst thing is that Expansys are selling at a far higher price than other retailers. Personally if i was you, id wait the extra week or so...totalpda are saying they will have them next week and they are selling them for £410...a hell of alot more cheaper than Expansys.
But your choice though, i wouldnt touch Expansys with a barge pole now...
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Click to collapse
Yeah I think your right. I havent bought anything off them in years as they're always arrogant and overpriced. I'll wait until next week.
Cheers
firedup said:
Yeah I think your right. I havent bought anything off them in years as they're always arrogant and overpriced. I'll wait until next week.
Cheers
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Click to collapse
I would say its the best thing you could do mate, im really after one myself although am not too sure if ill end up keeping it but id rather wait an extra week or so and get a proper UK spec model...that way i know ill have tech support by HTC UK and updates via them as well. But thats not to say that you wont get updates via HTC or warranty if you do buy a grey import...just means that you will have register the unit on the asian website rather than the uk one. Plus theres always the fear that seeing as you didnt buy it from a uk retailer, you might not end up getting it fixed/replaced should it go wrong etc. And just to point out, Expansys havent as of yet even confirmed what or how the warranty works with these grey imports.
Plus too many times inthe past ive paid a silly price to have the latest phone, only to find out that the price dropped in a matter of days.
Yeah fair comment - you sound as bad as me! I just want something to play with over the weekend!
firedup said:
Yeah fair comment - you sound as bad as me! I just want something to play with over the weekend!
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Click to collapse
LOL i know, i dont want to wait but id rather be safe in the knowledge that should my Diamond go belly up...ill have full HTC UK support and updates.
Oh well cant wait for next week to come though....ill be honest im really wanting the Sony Xperia X1 though but seeing as that wont be out for sometime...im going to have to settle for the Diamond.
Do what i did, look at the uk ebay sellers, see if one lives near by, ring them up or pm them and ask for one cash on delivery, i got one from manchester a few days ago (2hr round trip for me lol)
jkr284 said:
Do what i did, look at the uk ebay sellers, see if one lives near by, ring them up or pm them and ask for one cash on delivery, i got one from manchester a few days ago (2hr round trip for me lol)
Click to expand...
Click to collapse
Yeah tried that bit only HK sellers at the min - can't really justify that round trip! The only UK seller says No cash on collection.
I really don't see the problem with buying from Expansys.
So what if they're grey imports? No-one knows for sure the situaion with regard to warranty etc. And how many people have ever had to use the warranty anyway? The one thing that everyone seems to agree on is Expansys will handle repairs under warranty in the first year, and I can't see many people on here having the device for more than 12 months anyway!
Regarding software updates, I'm sure that anything HTC release will be available on here.
The only problem I can see is the price but I decided I wanted one now so I've stumped up the extra money to get it now.
Also, I would have money on TotalPDA et al having further delays, I think the DeviceWire date of 23rd June is more likely than next week, so I've bitten the bullet and gone down the Expansys route. And with Saturday delivery I should have it tomorrow
I don't think you'll regret it. I have mine and it's very, very nice. Make sure you do the cache size tweak in the tweaks post fairly soon after you get it. It makes all the difference, it's very fast now and the Touchflow is working 100% better. Can't see anything 'wrong' with the phone at all. Hope you enjoy it as much as I am!
Another Potential Source
I pre-ordered mine from Play.com if anyone's interested.
Cheapest price I found and should be special delivery (next day).
Stock date was originally 9th June but recently changed to 13th and holding there.
All the best.
i,ll giv u 10000% support. noce sound
mouseymousey said:
I really don't see the problem with buying from Expansys.
So what if they're grey imports? No-one knows for sure the situaion with regard to warranty etc. And how many people have ever had to use the warranty anyway? The one thing that everyone seems to agree on is Expansys will handle repairs under warranty in the first year, and I can't see many people on here having the device for more than 12 months anyway!
Regarding software updates, I'm sure that anything HTC release will be available on here.
The only problem I can see is the price but I decided I wanted one now so I've stumped up the extra money to get it now.
Also, I would have money on TotalPDA et al having further delays, I think the DeviceWire date of 23rd June is more likely than next week, so I've bitten the bullet and gone down the Expansys route. And with Saturday delivery I should have it tomorrow
Click to expand...
Click to collapse
mouseymousey said:
I really don't see the problem with buying from Expansys.
So what if they're grey imports? No-one knows for sure the situaion with regard to warranty etc. And how many people have ever had to use the warranty anyway? The one thing that everyone seems to agree on is Expansys will handle repairs under warranty in the first year, and I can't see many people on here having the device for more than 12 months anyway!
Regarding software updates, I'm sure that anything HTC release will be available on here.
The only problem I can see is the price but I decided I wanted one now so I've stumped up the extra money to get it now.
Also, I would have money on TotalPDA et al having further delays, I think the DeviceWire date of 23rd June is more likely than next week, so I've bitten the bullet and gone down the Expansys route. And with Saturday delivery I should have it tomorrow
Click to expand...
Click to collapse
I know you've bought it now so there's going to be no convincing you but i have to correct you anyway
The point is that you have NO idea what sort of waranty expansys are offering. It could be the case that they have to ship it back to asia to have it repaired adding alot of lead time for their processes on each end.
It could be that they don't cover some minor things that the original waranty would because they don't want to spend money couriering it to HK for something minor - you might say they can't do this because of the terms of the waranty slip or whatever, but there's alot to be said for intepretation of those terms!
The waranty is an added value service to the phone. Even if you never use it, and only keep the phone for 12 months, the resale value of your phone will be alot less in 12 months time vs someone who still has a 12 month UK waranty left.
Also because you don't know what the 'value' of a 12 month expansys waranty is, you could find in 2 months time news breaks online it aint worth ****, and sure you can legally fight for your rights, but your resale value on your phone will be impacted drasticly.
And for the risk of all this you're paying potentially 90 pounds more, to have it 1 or 2 weeks early. Hey thats your decision, but please don't be one of those people who tries to convince themselves it aint like it is. It is like it is, and if you go ahead, do it knowing that!
I'm not sure how that post was correcting me, it was just offering your opinion which of course you're entitled to.
I've had mobile phones for many many years, and lots of different HTC models and I've never had to claim on warranty yet.
I'm happy to pay the extra and take what I think is a very, very minimal risk. If I listened to doom mongers like you I'd never do anything.
Oh and regarding resale values in 12 months when it may or may not be out of warranty, just how much do you really think that will make a difference? Resale value of a 12 month old phone is going to be very low, with or without a year to run on warranty.
OK, it's arrived! Which means I've been able to read the warranty card. The card states 24 months for the phone and 12 months for accessories.
Well if i saw 10 phones on ebay, and 5 of them had 12 months left, i know which i would buy.
Correcting you in that you tried to make out waranty is worthless. Its not!
You may have had 1000 phones for all i care, eventually one will break. Thats just statistics.
With regards to 'If I listened to doom mongers like you I'd never do anything.' you completly missed the point. Its not about omg its all destined to end in misery. Its that there is a very real and sensible argument about waranty and support here. It is your choice weather to buy in spite of that - but instead of saying YOU dont care about the waranty you are implying no one should.
As for the waranty card there are conflicting reports, and this was my point - no one knows the truth right now:
- Some people are saying HTC have told them they categorically WILL NOT waranty the devices outside of their original intended sales region - and variations of essentially the same point.
- One person has said that HTC will not adhere to any terms on paperwork inside the box as it was not intended for this region.
- One person says he was told HTC WILL uphold the waranty.
- Expansys say these devices do have a waranty.
- Expansys refuse to publically confirm the length of the warnanty, but some people have pasted emails from expansys confirming a 12 month waranty.
- Expansys have said that the waranty of the device is through them, not direct with HTC.
- People have been unable to register on the UK site, and only the english HK site.
- If HTC say that these devices were sold in this region without their permission, expansys will be fined again.
Maybe none of that matters to you, but i'm sure it does to some people. The uncertainty at least.
EDIT: Anyway i think my point is made and i don't expect you to agree with it. I'd rather this didnt degenerate into an argument, so thats my last word on it. Respond with any last comments you have on the topic, and lets leave it there
Yep, fair enough, no point arguing about it. Incidentally, the warranty is not transferable if you sell the phone, without HTC's written permission. Such permission will not be reasonably withheld, it says in the warranty card.
Just wondering how many people get this written permission before selling their phones, not many I'll wager.

Diamond in the UK

Hi everyone
Any news on the UK release? Any insiders know when O2, T-mobile, orange might be releasing it?
Thanks!
The only thing I know about is that HTC have given a "worst case scenario" date (and everything generally is a worst case scenario with them) of the 23rd of June for the unbranded (HTC branded, to be specific) version. I don't actually know whether or not the delay that has affected the unbranded versions will affect the branded versions (i.e. O2 XDA Diamond, T-Mobile whatever).
First stock was delivered on Friday but I missed that order so my order is being delivered on Thursday. Getting really excited now. Wondered whatg i should do with my aging tytn?
35mmslr said:
First stock was delivered on Friday but I missed that order so my order is being delivered on Thursday. Getting really excited now. Wondered whatg i should do with my aging tytn?
Click to expand...
Click to collapse
Hope you havent ordered with TotalPDA. They're TotalLYERS
Fortunately not. I am (hopefully) getting mine from insight. Getting worried now though due to so many people getting stuffed by other suppliers.
I pop into an Orange shop yesterday and the fella there said that it popped up on they're intra net as a 'coming soon' last week. And that it usually means its out within 6 weeks, fingers crossed we've only got 5 more weeks!
im waiting for orange too
i just check the site and there is nothing on the comming soon for the diamond
i hope i get mine before i go to hong kong for a holiday (sept)
not to say that ill also be looking at what phones they have to offer there too
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
35mmslr said:
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
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Click to collapse
Which supplier is that?
35mmslr said:
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
Click to expand...
Click to collapse
July is pretty bad - especially considering the fact that the orignal release was planned for early June. I'm getting quite worried now that I won't get my Diamond for ages...
But I won't consider the Touch Pro unless the Diamond's release date is pushed all the way back to within a week or two of the Toch Pro's release date...
I read on a blog that orange will have it June 22nd.
I personally prefer the O2 design, with the rear panel that won't catch finger prints and the blue touch flo style.
I spoke to 5 O2 stores in and around glasgow, and not one of them agreed with any other about the release of diamond, ive had everything from "never heard of it" to "christmas, cuz we don lese ones ight new" (translated for normal folk, he said they dont release phones at ths time of year and it'll be more like christmas)
in short, no one has the first foggiest when O2 will release
Got mine...
Got mine from expansys. It looks like they are the only site with actual stock. Arrived yesterday and even came with a free DECT/VOIP phone - which I will probably never use!
Its a very nice device, although Opera takes a little getting used to. Was a bit concerned about battery life, but second overnight charge seems to have sorted it out.
Horse
Insight is my supplier. Looks like even Expansys have changed it to 25June this a 13 day delivery time. Why do they do this to us?
This is exactly what happened with the Cruise and one of the reasons I decided to bite the bullet and pay the extortionate Expansys prices.
All you guys still waiting have my sympathies, I know what it's like.
On the bright side of things though I can assure you all it's worth waiting for. Once you've tweaked it that is
Be Carefull
horse_dung said:
Got mine from expansys. It looks like they are the only site with actual stock. Arrived yesterday and even came with a free DECT/VOIP phone - which I will probably never use!
Its a very nice device, although Opera takes a little getting used to. Was a bit concerned about battery life, but second overnight charge seems to have sorted it out.
Horse
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Click to collapse
I am having a huge problem with Expansys... I got mine a few days ago! Its a dodgy GREY HongKong import job!
Juggles said:
I am having a huge problem with Expansys... I got mine a few days ago! Its a dodgy GREY HongKong import job!
Click to expand...
Click to collapse
huge problem? or the problem is that its an import?
Its conclusive now that expansys are selling the grey imports - its not just a theory - i thought everyone knew already!
Anyway you can return (distance selling regulations) and avoid any restocking fee because its not as advertised - they 'suggest' its a UK model.
Guys, how can I tell if it's a HK import? What to look for on packaging and/or device? I heard it finally came to Bulgaria and gonna go check it out someday next week. How to make sure it's the EU model?
register it with HTC club ... look for EU plug charge ... maybe ROM difference - not an WWE but customized for Bulgaria ?
I mean before I buy it...

Best Place To Buy A Touch Diamond

Hi,
This is my first post here, but the site is great and I've been coming back here for about 2 weeks while trying to decide if I should buy a diamond and I have to say the people, reviews and discussions have certainly swayed my choice into getting one. It was touch and go (pardon the pun) for a while after some initial bad reviews, but since the ROM update it seems everybody is a lot happier! I know it will take a bit of tweaking, but I'm a S/W engineer, so its nothing I'm afraid of, but it will be my first WM device, so I'm a little scared...
I nearly opted for the iPhone, but its a brick, if not a pretty cool device, but I want something that I can put in my pocket and use as a normal phone... I have an iPod for music and videos, a phone is a phone (but the GPS rocks)
Anyway, I digress, I do have only 2 questions and the first one is pretty redundant from reading this forum, but here goes:
I saw a Touch Diamond for sale on eBay and the guy selling it said that he was selling it because he was disappointed because when he came to use the GPS it was a lie and that he needed an extra component and had to carry something else around? Whats all this about. I did freak a little when I read in all the spec sheets that it was GPS "READY"... what does READY mean? I assume it comes with it all from reading the reviews.
Second question, since my mind is pretty made up and I will be getting one, where is the best place to buy one (for the UK, and UK spec) I'm not looking for cheapness, as i know they are knew and average is around £450ish (inc VAT and Delivery) but dunno where to get one from (Not eBay anyway) any advice on the best online shop, or if anybody knows of any shops that sell them (in Manchester) that would be great.
Thanks for any help in advance!
DG
Plenty of places in the UK to buy them from, if you had done a search you would have found a thread that listed all the places in UK that are selling them and they are uk spec.
But for you ill name a few:
www.expansys.com now have the official uk spec Diamonds
www.clove.co.uk
www.play.com
www.totalpda.co.uk
www.powerupmobile.com
www.htcdirect.co.uk
those are your best bets...think Expansys is based in Manchester but dont know if they allow you to go there and pick up the phone...best to ring them i suppose.
I would recommend Play.com. Never had any problems with them and at the moment it's only £399.99 with free delivery. Others sell it for about £435 or £440.
Yeah, sorry, should have done a search, but battery was dying on the laptop and no plug in sight!
Anyway, thanks for the links guys. I did heard that expansys were selling non official versions and thats one reason I asked, I have used them before but for nothing really as expensive as this.
Thats really cheap for Play, I may used them since I have an account with them...somewhere!
Now I will have the agonising wait and ensuing dissapointment that when I wake up the postman hasn't brought it its going to be a LONG week!
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
harrysaab said:
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
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Click to collapse
Woah. If they don't have some super secret locking technology we've not seen until now, that could be a SERIOUSLY GOOD bargain....
harrysaab said:
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
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Click to collapse
The general consensus is that this is only if you're a business customer buying an additional handset for your account.
Surely if most places are selling it for £400+ Vodafone won't be giving them away with no contract?!
I saw the eBay one with the guy saying no GPS too - and got a bit worried about my pre order one. I actually emailed him and asked about it. He replied saying it was GPS Ready, but needed additional hardware. After a bit of research I emailed him back again saying I was sure it definately had it built in - within another day the auction had closed early!
Whether he'd done a quick sale, or realised his error - who knows?!
Play is the best price - unless you can get a bargain on eBay. Watch out for 'Next Day' sellers whos small print says a week+ unless you pay extra postage!
WARNING!!! if you buy from play.com in the UK, you'll have to pay VAT tax as the unit will probably be held up in customs.. reason being, Play.com ships from a tax free zone.
It's clearly stated in their terms & conditions that the customer is responsible for taxes. Read the fine print!!
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
If it is a USA order
If you are in the US, then the best place to buy the phone is from Ryan at Negri Electronics. I had a problem with the first two phones (the first was a power issue, the second was wifi). I emailed them in the morning, and by the afternoon I had a UPS overnight tracking order. They included return labels, and it was no questions asked. I have bought all my luxry phones starting back at the Nokia 8800 and up til now (yes I have a addiction for cell phones). NEVER HAD A SINGLE ISSUE! The Diamond also registered on the HTC site. The phone is shrink wrapped in the retail package (he has a network, and actually travels to get the product on or before release that are not grey's). Price my be higher or lower but not by much. I trully think its worth it, because you don't have to wonder about what your are getting or when. They ship the next business day (I gotta give them credit on their speed and customer service. The answer emails right away, and phone calls are 99% answered, and messages are returned immediately.
Heres the direct link: DIAMOND- http://www.negrielectronics.com/touch-diamond-unlocked-p-1506.html
DIAMOND PRO: http://www.negrielectronics.com/htc-touch-pro-p-1530.html
Desktop CRADLE: http://www.negrielectronics.com/touch-diamond-desktop-cradle-g300-p-1526.html
Mine is perfect. They really have their business together.
PS: This is not an advertisement, this is my honest opinion. I have made purchase from expansys (paid for overnight, got it a week later).
Do we know when UK networks are gonna start selling these on contracts?
Im assuming all of them are branding this phone?
leaskovski said:
Do we know when UK networks are gonna start selling these on contracts?
Im assuming all of them are branding this phone?
Click to expand...
Click to collapse
Tmobile will be doing them from end of the month from what i have heard..as for voda, orange and o2 they will be carrying it but dont really know when...possibly July??.
As for branding??..yep you can be 110% sure that they will be all branded to some extent. As usual Tmobile will make sure its locked to their network and probably Orange. Voda and o2 will probably sell it unlocked but with their branding on it.
happyguy82 said:
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
Click to expand...
Click to collapse
I bought mine from Devicewire - and when I registered it with HTC - it only says I have a one year warranty. I thought UK devices were supposed to have 2 years?
Diamond
DanGlee said:
Hi,
This is my first post here, but the site is great and I've been coming back here for about 2 weeks while trying to decide if I should buy a diamond and I have to say the people, reviews and discussions have certainly swayed my choice into getting one. It was touch and go (pardon the pun) for a while after some initial bad reviews, but since the ROM update it seems everybody is a lot happier! I know it will take a bit of tweaking, but I'm a S/W engineer, so its nothing I'm afraid of, but it will be my first WM device, so I'm a little scared...
I nearly opted for the iPhone, but its a brick, if not a pretty cool device, but I want something that I can put in my pocket and use as a normal phone... I have an iPod for music and videos, a phone is a phone (but the GPS rocks)
Anyway, I digress, I do have only 2 questions and the first one is pretty redundant from reading this forum, but here goes:
I saw a Touch Diamond for sale on eBay and the guy selling it said that he was selling it because he was disappointed because when he came to use the GPS it was a lie and that he needed an extra component and had to carry something else around? Whats all this about. I did freak a little when I read in all the spec sheets that it was GPS "READY"... what does READY mean? I assume it comes with it all from reading the reviews.
Second question, since my mind is pretty made up and I will be getting one, where is the best place to buy one (for the UK, and UK spec) I'm not looking for cheapness, as i know they are knew and average is around £450ish (inc VAT and Delivery) but dunno where to get one from (Not eBay anyway) any advice on the best online shop, or if anybody knows of any shops that sell them (in Manchester) that would be great.
Thanks for any help in advance!
DG
Click to expand...
Click to collapse
It is GPS ready. Try http://www.networkingrus.com
p3eps said:
I bought mine from Devicewire - and when I registered it with HTC - it only says I have a one year warranty. I thought UK devices were supposed to have 2 years?
Click to expand...
Click to collapse
Really??? hmm... call HTC and ask them I guess...
Mine shows up as 1 year as well... but with the following message:
Note: Your POP (Proof of Purchase) determines your warranty period. If you cannot provide your POP, your product will be warranted within the above period.
any ideas?? am I still entitled to 2 years warranty??

Going to HK! So, where to go and what to buy?

After 20 years, I finally will be visiting my place of birth again, Hongkong.
I am planning a two day trip somewhere in july, and I'd like to buy some stuff for the HD2, but I'm not familiar in HK.
I did some googling about places to shop for electronics, and came accros something like 'golden computer arcade' and 'sham shui po'. And Shenzen, is that still hongkong or is it mainland china and do i need other visa for it?
There are a few things I'd like to look out for, and if someone who lives in HK can point me out where the buy such stuff, I'd be happy.
1
32Gb microSD. These baby's are available already, but too expensive right now. Do they sell these baby's in HK? And what is their average price? It doesn't needs to be Sandisk per se, any other brand will do. Also, class doesn't matter either, it's just about the storage. And a little bit of quality of course.
2
A decent headset with in ear phones, with music control and maybe some other functions like volume rocker etc. Can be wired or BT. I listen to music occasionaly so I don't need the high end stuff.
3
Does something exists like a bluetooth memorystick/device? for example, some 16gb flash drive, running on a penlite (or two) and have bluetooth that supports for file transfers? Imagine a small size bt memorystick that you can easily cary in your pockets.
4
I'd like to buy a tablet device, but don't want an iPad (too expensive, too locked down, and too Apple) But a KIRF running android or so. Something like this:
http://www.clonedinchina.com/2010/0...clone-packs-1ghz-arm-cortex-a8-processor.html
or this:
www.clonedinchina.com/2010/04/epad-looks-like-a-bigger-iphone-priced-at-394.html
There are a lot of KIRFS and i don't care how they look like. Just need a decent tablet with updated OS and some horsepower on the cheap.
Usage at home, need web browsing, media player, some basic games and voip support.
Any suggestions from someone who lives in HK?
5
Spare parts for HD2, like lcd screen, digitizer, housing etc. Just in case that the best wm6.5 ever made suddenly dies on me.
I bought some adina batteries from ebay, shipped from hongkong, 3 euro's a piece and it still works fine for me.
I know that there are a lot of stuff out there that I actually have to check out myself, but since I will be just two days in HK, I think í'll be too short on time to find shops that offer pretty reliable items. I know that almost everything is a counterfeit, but I don't care about it to much, as long as it works.
I will be editing this post more often the following days, because I want to buy my HD2 some little presents .
Anyone who has a suggestion, please let me know.
Thanks guys.
i am not sure what it is called, but where the markets are in kowloon, the streets running parallel to that should have what you want. one street is electronics, the next is sporting goods and so on. i have never seen so many phone stores in my life. there are also electronic stores spread all over the place in kowloon ranging from the market type shops (ps3 games etc)to large retail types that have everything (kind of like harvey norman) sorry i cant help with names as it has been a few years since i was there, but it is electronics heaven over there. would love to go back also.
hyellow said:
After 20 years, I finally will be visiting my place of birth again, Hongkong.
I am planning a two day trip somewhere in july, and I'd like to buy some stuff for the HD2, but I'm not familiar in HK.
I did some googling about places to shop for electronics, and came accros something like 'golden computer arcade' and 'sham shui po'. And Shenzen, is that still hongkong or is it mainland china and do i need other visa for it?
There are a few things I'd like to look out for, and if someone who lives in HK can point me out where the buy such stuff, I'd be happy.
1
32Gb microSD. These baby's are available already, but too expensive right now. Do they sell these baby's in HK? And what is their average price? It doesn't needs to be Sandisk per se, any other brand will do. Also, class doesn't matter either, it's just about the storage. And a little bit of quality of course.
2
A decent headset with in ear phones, with music control and maybe some other functions like volume rocker etc. Can be wired or BT. I listen to music occasionaly so I don't need the high end stuff.
3
Does something exists like a bluetooth memorystick/device? for example, some 16gb flash drive, running on a penlite (or two) and have bluetooth that supports for file transfers? Imagine a small size bt memorystick that you can easily cary in your pockets.
4
I'd like to buy a tablet device, but don't want an iPad (too expensive, too locked down, and too Apple) But a KIRF running android or so. Something like this:
http://www.clonedinchina.com/2010/0...clone-packs-1ghz-arm-cortex-a8-processor.html
There are a lot of KIRFS and i don't care how they look like. Just need a decent tablet with updated OS and some horsepower on the cheap.
Usage at home, need web browsing, media player, some basic games and voip support.
Any suggestions from someone who lives in HK?
5
Spare parts for HD2, like lcd screen, digitizer, housing etc. Just in case that the best wm6.5 ever made suddenly dies on me.
I bought some adina batteries from ebay, shipped from hongkong, 3 euro's a piece and it still works fine for me.
I know that there are a lot of stuff out there that I actually have to check out myself, but since I will be just two days in HK, I think í'll be too short on time to find shops that offer pretty reliable items. I know that almost everything is a counterfeit, but I don't care about it to much, as long as it works.
I will be editing this post more often the following days, because I want to buy my HD2 some little presents .
Anyone who has a suggestion, please let me know.
Thanks guys.
Click to expand...
Click to collapse
Very good list. And please contact me when you are there. I'd be willing to buy from you when u get back. HD2 parts and any phone parts are great investments from HK. Soak it up, soak. it. up.
FloatHeavy said:
Very good list. And please contact me when you are there. I'd be willing to buy from you when u get back. HD2 parts and any phone parts are great investments from HK. Soak it up, soak. it. up.
Click to expand...
Click to collapse
I might be able to bring something back, depending the item ofcourse. I don't know if i'll be able to contact you when I'm in HK, it's just a two day trip and data roaming may be mighty expensive. That's why I'm depending on people who live in HK and know the stuff we just might need for the HD2 and tell us what is available.
If you come back with some ideas where to buy stuff and how much it cost it would be nice. I have friends, that travel to HK very often. But they are young women with no sense for tech, and they also will not be able to check hundred stores for me. But I would have any idea, how expensive is for example HD2 in HK I can send them to buy it for me
makind1 said:
If you come back with some ideas where to buy stuff and how much it cost it would be nice. I have friends, that travel to HK very often. But they are young women with no sense for tech, and they also will not be able to check hundred stores for me. But I would have any idea, how expensive is for example HD2 in HK I can send them to buy it for me
Click to expand...
Click to collapse
How much an HD2 costs in HK? That i don't know. There is a fake HD2 if you'd like:
http://www.clonedinchina.com/2010/05/video-ihtc-hd-2-is-a-htc-hd2-clone-looks-very-nice.html
I'm planning on buying accesoires only. And definetaly looking for a tablet or two. Only, wich one?
Hi. i go to HK at least once a year (my wife is from HK) and i advise you not to go to the shops in TST/kowloon as they will rip you off!!!!!.....go to mong kok there is a great shopping centre there that is just for mobile phones its great! and is very big (three floors i think)...i can get an exact address for you from the wifes brother as he still lives in HK. i also know the "golden computer arcade" but its small compared to the one im talking about and sham shui po is more for computer components etc. the mobile phone centre i mentioned sells all sorts of spares and accessories for phones but i was there about 5 months ago and because the hd2 was only just released the was no spare parts available but im sure by now there will be many!!!!! as you asked shenzen is in mainland china (the town on the HK - China border) you will need a visa if youve got a european or us passport...i think i paid 800hk$..But that was for a multi entry 3 month visa so you could probably get a cheaper single entry visa.....
I hope this answers your questions.....if you want the address for the phone shopping centre...just reply to me and i will get it fot you!
Edit......heres the link to show the address for the phone centre
http://maps.google.co.uk/maps?f=d&s...d=Mhip2z782d-U-bri4aBTwQ&cbp=12,48.31,,0,6.54
the shopping centre is in the mong kok commercial podium...
hope this helps!
andybrumz said:
Hi. i go to HK at least once a year (my wife is from HK) and i advise you not to go to the shops in TST/kowloon as they will rip you off!!!!!.....go to mong kok there is a great shopping centre there that is just for mobile phones its great! and is very big (three floors i think)...i can get an exact address for you from the wifes brother as he still lives in HK. i also know the "golden computer arcade" but its small compared to the one im talking about and sham shui po is more for computer components etc. the mobile phone centre i mentioned sells all sorts of spares and accessories for phones but i was there about 5 months ago and because the hd2 was only just released the was no spare parts available but im sure by now there will be many!!!!! as you asked shenzen is in mainland china (the town on the HK - China border) you will need a visa if youve got a european or us passport...i think i paid 800hk$..But that was for a multi entry 3 month visa so you could probably get a cheaper single entry visa.....
I hope this answers your questions.....if you want the address for the phone shopping centre...just reply to me and i will get it fot you!
Edit......heres the link to show the address for the phone centre
http://maps.google.co.uk/maps?f=d&s...d=Mhip2z782d-U-bri4aBTwQ&cbp=12,48.31,,0,6.54
the shopping centre is in the mong kok commercial podium...
hope this helps!
Click to expand...
Click to collapse
Thanx for the info. I do believe mongkok is a better place to bargain about the price. But i also think that Shenzen is even better considering price ranges, that's what i've read on the web.
http://www.hkstreet.com/story0101j.htm
The above article says that you can pay with HK Dollars in Shenzhen. Does this still aply, because another article says it's not. And none of those articles mentions when they were there.
I've really set my mind on buying a tablet. Any recommandations?
How expensive could HD2 be in HK?
makind1 said:
How expensive could HD2 be in HK?
Click to expand...
Click to collapse
hi guys, i am living in hong kong, am going nearly every week end in mongkok and other place to check all the new stuff (addict to tech) , the hd2 you can find it around 4600-4900 , mongkok is a grest place to find whatever you want, but you get better price in the big tower shopping center, give you the nane if you want , going today to mongkok , will back to you with the net price of the hd2 ...
thaivid said:
hi guys, i am living in hong kong, am going nearly every week end in mongkok and other place to check all the new stuff (addict to tech) , the hd2 you can find it around 4600-4900 , mongkok is a grest place to find whatever you want, but you get better price in the big tower shopping center, give you the nane if you want , going today to mongkok , will back to you with the net price of the hd2 ...
Click to expand...
Click to collapse
are there many differences between mongkok and shenzhen?
sweet i am coming to hong kong at the end of June for a week and would want to buy an HD2. However I need the Telstra T9193 version. Would Mongkok (and/or) Shenzhen sell such a product?
Don't go to Shenzhen. Shenzhen is in mainland China and not in HK although it's not very far and there they sell mostly China-made copied/look-alike phones/gadgets not the real deal unless u think those fakes are fun.
Mongkok is a good place to go and you can also find good stuff & accessories in the Wanchai Computer Mall on the HK Island side (on Henessary Road right next to the Wanchai MTR station and the Southorn sportsground).
andybrumz said:
Hi. i go to HK at least once a year (my wife is from HK) and i advise you not to go to the shops in TST/kowloon as they will rip you off!!!!!.....go to mong kok there is a great shopping centre there that is just for mobile phones its great! and is very big (three floors i think)...i can get an exact address for you from the wifes brother as he still lives in HK. i also know the "golden computer arcade" but its small compared to the one im talking about and sham shui po is more for computer components etc. the mobile phone centre i mentioned sells all sorts of spares and accessories for phones but i was there about 5 months ago and because the hd2 was only just released the was no spare parts available but im sure by now there will be many!!!!! as you asked shenzen is in mainland china (the town on the HK - China border) you will need a visa if youve got a european or us passport...i think i paid 800hk$..But that was for a multi entry 3 month visa so you could probably get a cheaper single entry visa.....
I hope this answers your questions.....if you want the address for the phone shopping centre...just reply to me and i will get it fot you!
Edit......heres the link to show the address for the phone centre
http://maps.google.co.uk/maps?f=d&s...d=Mhip2z782d-U-bri4aBTwQ&cbp=12,48.31,,0,6.54
the shopping centre is in the mong kok commercial podium...
hope this helps!
Click to expand...
Click to collapse
this post is very useful, , go to the commercial podium, take the mtr to mong kok , then exit d1 , walk straight forward ,then about 150 meters on your left you will find the commercial podium , the hd2 price is now starting from 4200-5200, i saw most of the time in different shop 4600( should be the uk version) 4200 for chinese version . shenzen you will find most copy there .
Momax battery for HD2. I have 2 of them and they work well.
byronlee said:
Don't go to Shenzhen. Shenzhen is in mainland China and not in HK although it's not very far and there they sell mostly China-made copied/look-alike phones/gadgets not the real deal unless u think those fakes are fun.
Mongkok is a good place to go and you can also find good stuff & accessories in the Wanchai Computer Mall on the HK Island side (on Henessary Road right next to the Wanchai MTR station and the Southorn sportsground).
Click to expand...
Click to collapse
I like to look and feel what copies and other counterfeits are all about.
Since i need a simple MID, running android, to read books, browse internet and watch movies, i thought, it does not matter much what brand it is.
What I like to know is, is it true that SEG has more stuff that the shops around mongkok?
Lastly, the most stupid question of the world:
Can i buy buy parts to assemble my own tablet? Or even assemble my own HD3 with 5" capacitive display and running Tegra 2? Just out of curiousity
Do they sell for example complete SBC with a variety kind of chips, hook up an LCD of your choice and let them flash any OS onto it?
You going there for two days?? or did i missed anything?
im heading there late July for 5 weeks asia trip but probably a week in HK (visit relative) tho cuz im heading to Shanghai, Beijing (relative), Thai and VietNam (relative) as well
Yes our family tree are everywhere hahaha (TW, Australia, Holland, France, US, NewZealand, Philippines and Malaysia) dont ask me how
DrewVL said:
You going there for two days?? or did i missed anything?
im heading there late July for 5 weeks asia trip but probably a week in HK (visit relative) tho cuz im heading to Shanghai, Beijing (relative), Thai and VietNam (relative) as well
Yes our family tree are everywhere hahaha (TW, Australia, Holland, France, US, NewZealand, Philippines and Malaysia) dont ask me how
Click to expand...
Click to collapse
I've rescheduled my flight, now I'm going three days. yayh... I will be there from july 15 till july 17. I'm planning to stay somewhere near mongkok or nathan road, so when i jump out of bed in the morning, i'll rush out of the hotel, have some pork dumplings and go shopping.
Still, I want to go to shenzhen. Can somebody tell me if I can pay with HKD in Shenzhen?
How unfortunate.
In my op is wrote that I would get some spare parts for the HD2, if it would die on me one day. Well, it just happened to be today.
My daughter dropped it and the screen is broken.
The upper left part of the screen is pitch black, while the rest remains visible and functional. Even multi touch still works.
So I've dissasmbled the whole thing and even placed the HD2 in a preheated oven of 50 degrees, let it there for 10 minutes (as a punishement) and could easily remove the digitizer from it. But is seems the LCD has cracked too, so I'm off to buy a complete new lcd with digitizer. Anyone in HK that can tell me where to get these in HK? Ofcourse, it needs to fit, unlike some other parts I once bought for the n95, it didn't fit at all. Ofcourse, I will bring my HD2 with me, maybe they can fix it for me there on the cheap. I've already disassembled the whole freak.
I'm not going to buy a replacement HD2 since the HD3 will be out within 6 months or so.
So, HK guys, if you have some time, check it out for me, okay?
If you happen to pass by a shop, check it out for me, will ya?
Thanx in advance.
FYI I bought a HD2 in sham shui po last month near the golden computer centre for HKD4590.

Never buy from CHINAPADMALL.COM!!!

Hi guys,
On May 2013, I've ordered UMI X2 from chinapadmall for €237.8 (=
323.39 USD). Actually first I ordered it from Pandawill (great website, great service) but I canceled the order because one day later I saw on CHINAPADMALL.COM "UMI X2 Turbo version" (With MTK6589T instead of MTK6589) and ordered from there. Of course CHINAPADMALL.COM lied to let people like me buy from them. There was actually no Turbo version available at that time.
Two months later I received standard version of UMI X2 (not the Turbo version of course) with defects: screen had bright annoying dot on it and I couldn’t transfer data from phone to pc, and contacted CHINAPADMALL to inform them about defects and asked what to do next. They told me to send the device back for replacement. They wouldn’t return my money back. So I had no other choice and did what they said. (paid:
25+ EURO = (34 USD) to send it back)
Two months later, package was arrived to their local post office. I sent a lot of e-mails to CHINAPADMALL to inform them about arrived package and to ask them to go and pick it up, but they never did. Post office could also not deliver the package. After two unsuccessful deliveries, China Post decided to ship the package back to me. In november 2013, I recieved the package. Then I contacted CHINAPADMALL again to let them know that I was disapointed (like they gave a **** about my disappointment) about their customer service and that I have to send it to them for the second time if they are going to be more responsible. They said that I can send it for the second time if I would like to. So I paid again 25+ EURO's (34 USD) to send it.
Package arrived this month (2014) at their local post office.
When I saw that on tracking website, I sent e-mail to CHINAPADMALL to inform them and to tell them to be more responsible this time. They told me that they will pick it up as soon as they can.
Luckily, few days later they had the package.
In total I lost +- 390 USD (+- 290 EUR) and more than 7 months time, and didn't use the device once. Now for that money I could buy octa-core phone or one of the best branded powerfull smartphones from trusted Chinese stores.
I’m still asking CHINAPADMALL to refund my money or send me a new phone, but they are not responding to it. Only yesterday they said short:
“If we replace new device for you, then how to do with this old device. We can not re-sell it after repaired it.”
Normaly, if you buy a product from somewere, and product is broken or whatever, you bring it back to the shop where you bought it within one week or 14 days and get your money back or get replaced gadget. That is exactly what I did, I sent it within few days back to them. Which seller is going to say something like: ‘What the hell I’m supposed to with broken device’? NOT A SINGLE SHOP WILL SAY SOMETHING LIKE THAT. But CHINAPADMALL did.
You can read on their website below on the page ‘Guarantee policy’:
5) How about the refund policy?
Second, For the problems caused by Chinapadmall, We will issue a complete or partial refund for the items if the clients do not agree on replacement or repairing. The problems include quality problem, mal function or miss delivery.......Please be noticed that all Chinapadmall products have 7 days return period (from client receiving the package to the client returning us) before being non-eligible for complete or partial refund. Please contact our customer service or live Support as soon as you find any problem after you receiving the products to avoid any postpone of better solution.
That’s exactly what I did. But they don’t give a **** about customers. Refunding?? They will not even talk about refunding. They don't even want to replace the device even they claimed to do it before, in their e-mails.
So what they have written there is just bull****. They don't want to respond to my e-mails with good arguments. Because they know that they can’t answer.
I want my money back because I never used this phone, or I want to chose for the price I paid other smartphone from their website.
Today I got e-mail that, they sent broken UMI X2 to factory to fix it. Again, I don't want fixed old phone. I had never chance to use it because It was traveling the world for 6-7 months. Even if I had, device is defect from the box.
So dear friends, NEVER EVER BUY ANYTHING FROM LIARS AND CHEATERS, FROM CHINAPADMALL(.)COM !!!
If you receive defect product from them, you will never be able to replace it and you will never be able to get your money back. Be informed.
Sorry for my bad English, but I think you'll understand my message.
And I would be very thankful if somebody can help me to get my money back..
Wow, sorry man. Was a working device finally sent to you??
I also ordered my UMI X2 through chinapadmall. My "gorilla glass" is now broken, and my GPS and 3G are faulty, but I think that these issues are UMI X2-related issues...
Dear friends... Never ever buy a Chinese smartphone in the first place.
Sent from my AWESOME Ponified HTC Sensation using Tapatalk 4

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