Database Develop

HSDPA connection

I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.

Try a different Radio ROM, see if that helps.
Try one of the newer (emo) ones.

Well, I tried all of the kaiser ROMs listed on the front page and niether of them resolved the issue, so I tried reverting back to the latest HTC rom with the built in radio. I've been using this phone for the past few days and I think the issue is tower specific. There are times I'm at home and I get 4 or 5 bars of H and it's fine. But when it is failing, the # of bars are always at 2 bars. And this suddenly changes even though the phone may not have moved at all.
But when I'm out at work, I leave my phone in the car and it seems fine when I'm there. Then as I approach, it eventually craps out again. Furthermore, when I reset the phone at home, I usually have about time to make one call, but then if I end that call and try to start another, it then fails. Could this stil be a radio issue, ROM issue, or an issue with AT&T?

Same problem as mine
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
This is exactly the same problem I posted here ( http://forum.xda-developers.com/showthread.php?t=393182&page=80 ) but nobody could help me. I strongly believe that is a problem of hardware calibration in your phone and mine, because I have not seen any other case as this in this forum. I remember that in cell phones, years ago, thinks like this happened and only a hardware radio calibration/repair could fixed them. I will post any solution (including a possible call to HTC technical support).

No 3G connection
After further research I found that the Kaiser has two antennae, one for GSM an one for UMTS. If this one is damaged the phone only will work on GSM band. This could explain that the phone, when in Auto Mode, loss the signal but works OK on GSM. I also found a web page devoted to hardware problems where you can find the service manuals of most of the HTC phones including TyTN II: www.mikechannon.net . Nevertheless, be aware that by working in the hardware you may void the warranty, if it is already valid.

I'm not entirely sure if it's my UMTS. I only really notice it when home (and one trip down to DC a while ago now that I think about it). But I know I have had it functioning completely normally before. Though I admit it has had a few hits here and there. But please let me know your results, I'm definitely interested.

Maybe its ATT
I have had similar problems, first when using an Opal build of HyperDragon and then when using the official ATT 6.1 ROM. It got so bad I even had ATT send mne a new handset. Then I found out that ATT was having "issues" with the tower nearest my house. Now the problem has just as mysteriously goe away, and I have done nothing to my hand set to correct the issue.
I have since gone to a very late (and nice!) build of HD-III and it till works great. This leaves me to suspect that our wonderful carrier is the culprit.

I used the PDACorner build and had no issues, but it's even better on the HyperDragon III Raphael build. I can keep an active HSDPA connection all day.

So I ran a test. Last night I kicked up IM+ on my phone with an AIM connection and it connected and stayed connected for somewhere in the realm of 3 minutes... tops. So today I checked my phone before I got out of the car and kicked up IM+ again. Connected right away and I left it open while at work. Well, 9 and a half hours later when I go back to the car, I check the phone and it's still connected. No issues. This makes me thinks this is an ATT tower specific issue.
Addendum: just tried with HSDPA disabled, so just 3g and the same problem

Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.

HTC-USA solved my problem of not connection to 3G network
I owned this information to this forum:
After many workarounds and trials/errors, I called to HTC-US explaining my problem with my TyTN II.
They worked in following way:
1. I sent them, to my cost, the phone (they asked to send only the phone without battery, back cover and SIM)
2. They took in deposit the information of my credit card just in case they needed to use it for a payment if the repair is out of the warranty. If this were the case they would inform me the amount and I had to decide to make the repair and pay the charge or not to make it.
They told me that they had to change the phone main board: I believe that everyone who has a similar problem like mine (bad or not connection to the 3G network and sluggish touch screen) should contact HTC-US to Customer Care Department, 1-888-617-1113, M-F 9AM - 6PM EST.
In my case the phone was in warranty (although I flashed the Hard SPL in the phone, but the hardware was untouched). Therefore, I had to pay…zero. And they returned my phone in just 4 business days.
My phone is working very good, always connected showing an H indicating the use of a HSDPA network.
The cost of the solution was $ 20 by the FedEx service to send them the phone. Good deal.

You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.

Do not doubt: Call HTC and send them your phone
FactionOne said:
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Click to expand...
Click to collapse
Believe me. It is the only way to fix the problem. Your problem is exactly as my problem was. After sending my phone to HTC I have a normal working UMTS PDA.

I started having this problem back in November. I found that by enabling the band tab, and switching from Auto to GSM the everything worked fine, but at edge speeds. I called into AT&T customer service, and we tried swapping sims between phones etc. - it wasn't the SIM. I was told that AT&T did some Network upgrades in my area, and the Rep suggested that I switch to WME 6.1. I thought I'd try swapping radios first, so read a great deal in the AllTheWay's Ultimate Radio thread. Well, I never did change my radio, I found the problem went away after I upgraded the HardSPL in my TILT. I was on OliPof's SPL-1.0, and moved up to JockyW's 3.29 found here:
http://forum.xda-developers.com/showthread.php?t=396922.

johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
I seem to be having a similar problem w/ my tilt as well since around the 28th of Jan. My phone will show 3-4 bars of signal on HSDPA but sometimes will not connect to the internet, also it will not receive incoming calls even tho it is showing that it has signal. Have tried setting the tilt to only use 3g, get the same results, it will show it has signal but wont be connected to the network (no incoming calls, if I try to make a outgoing it will fail).
Soft resets will get the phone working again sometimes, it seems to be somewhat random far as I can tell because I tried the phone a few days ago and it was showing 3 bars of signal +/- 1 as I was moving around the house but was not receiving calls yet again, then all of a sudden must have got connected (showed new voice mail messages and downloaded new emails)
Anyone else have any ideas? I love the tilt but its worthless to me if its not reliable, I may try flashing a diffrent rom and radio to it and hope that fixes it...
Currently
Radio 1.65.16.25
Rom is 3.5 dutty's and JockyW's 3.29 HARDSpl
Edit: Oh btw I am in the central MD area as well so it does make me wonder if it is ATT related problem and not the phone

Just a follow up - my updating HardSPL versions did not permanently fix the problem. Not sure, but it may have come back after I re-enabled HSDPA using Kaiser Tweak, although I had also changed the disconnect after settings in the Data section too. I'll continue to play and post back if I find something solid. Unfortunately, my phone is out of warranty, so getting a new handset isn't an option. One thing I do know, prior to local tower 'upgrades' by at&t, my 3G and H data connections worked great, and I never had the occasional issue I have now of not being able to call out with out a soft reset, or turning the phone off and on.

johN_is_war said:
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
Click to expand...
Click to collapse
i used to have connection issues until i removed hidden proxies

My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.

khaytsus said:
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
Click to expand...
Click to collapse
Glad I posted, as soon as I got to work and tried 3G again it was fine ;-)

redbandana said:
i used to have connection issues until i removed hidden proxies
Click to expand...
Click to collapse
Well, I tried a hard reset, removed the hidden proxies still will not work on 3G HSDPA. Next step is trying a different radio/rom but I do not see how that would "fix" this thing but, I am running out of ideas of what to try and really would like the HSDPA usable for tethering to my new netbook...
~Wolf
At&t Tilt
Radio 1.65.16.25
Dutty's WM6.1 Official UC 5.2.19199 RTM
JockyW's 3.29 HARDSpl

[Q] LG Revolution Internet Cuts Out

Hello All,
I have been in battle with Verizon ever since I first got the service with my Thunderbolt. The internet would run for about 15 minutes and then drop connection even though everything said it had an internet connection. Verizon has had me change out the SIM card, reboot the phone, reset to factory, made sure that always on data was enabled. I have used multiple different tethering applications such as PDANet and EasyTether along with rooting my phone and installing wifi apps. (they don't know about the root). I have been through 4 thunderbolts, all had the same problem. Internet would run for about 15 minutes or less and then stop working. Verizon checked out the network and said everything was fine. I now have a LG Revolution and am having the same problems again. So I know its not a phone issue. I read on here that turning off voice privacy can possibly fix this problem. So I did. I pinged google and at 13 minutes into it started to fail. It would time out or if it did successfully ping the time it took was above 3000 ms. I have a 3G connection of -82dBm (4G currently turned off for trouble shooting purposes) and a 1x connection of -90dBm. Does anyone have any other suggestions? Verizon help is useless so im going to you guys who are much more knowledgeable than they are. I have also tried this on several different PCs. I have to reboot my phone to get the internet working properly again.
Sorry about the long post but its all information you guys need to know.
Thanks,
locohammerhead

Phone calls are like this on my phone. Its a call dropping fool. But, the signal doesn't cause it, it doesn't change. I think its the software myself. I've run log cat, and all i see is a message that says there was a signal change. I dobt know if its an instantaneous thing that i cant see happen, or if its a crock of shinto.
Sent from my VS910 4G using XDA Premium App

but my problem isnt with calls being dropped. Its with my internet connection.

Right, but its still over the 3G network. People are having texting issues as well. I think its LG's radio software, is what im saying.
Sent from my VS910 4G using XDA Premium App

i dont think it has to do with software because I had the same problem on four different thunderbolts. I also rooted it and tried multiple different roms and radios. So unless LG and HTC all use the same radios odds are thats not the problem.

Well, my Xoom runs fine on 3G,and it doesn't have a 4G radio yet. So I doubt it's Verizon.
Sent from my VS910 4G using XDA Premium App

I was thinking maybe there is something wrong with my account or sim card? The girl that set everything up originally was a complete and utter moron that did not know what what was doing.

temporary problems.
Earlier on when I got my phone I had intermittent connectivity issues, but toggling airplane mode on and off or a reboot usually fixed it...and for longer than 15 min, more like days. I'm in a 4G area now, but for about a month and a half only had 3G. Occasionally I still loose connectivity but both methods I just spoke of will fix it for the long term.
It seems very odd that it's not a widespread problem. It’s just so weird. I can stream several Netflix movies back to back without any breaks, even on 3G.
STOCK LG Revolution

Same Here
I run into this same problem while tethering whether on LTE or 3g. It runs great for a while, hours even, then all the sudden it will quit for anywhere from a minute to an hour or more. Sometimes a reboot will fix it. Interesting thing is I ran into the same problem with my old motorola droid. Make me lean towards this being an issue on verizon's end.

Does this occur when you are connected to wifi or only on 3G/1x? Have you tried testing in different locations with varying signal strengths?
Do you have the problem without root?
I'm wondering if this is an issue with your local network, meaning Verizon's network in your area. Since it happened on two different models and several phones, it would seem to indicate that it is an environment issue rather than a radio or other hardware problem.

I have a similar issue, but with text messages. I can send 3-5 text messages before it just chokes up. Then I have to reboot, or turn airplane mode on/off. Then I can send 3-5 text messages before it chokes again. I've done everything I can think of to isolate the problem, to no avail.
If anyone has a solution to his, please let me know. It's almost worse than not being able to make phone calls.
I also experience the Internet issue, but less frequently. It;s not my ROM, because I've used three different ROMs (including stock) and it was a problem on all of them. I saw on some other forum that it may be an issue generated by switching from a 3G phone to a 4G phone. If the VZW rep who setup your phone didn't do everything right, there's a "behind the scenes" setting that sometimes fails to get changed. The suggestion was to dial *611, describe the problem, and they should be able to fix it (though it may take 2-3 days).
I plan on trying this tomorrow, will let you know if I experience any changes. If anyone else has done this or wants to try it, post your results, and lets see if we can get this figured out.

speedtrap63 said:
Does this occur when you are connected to wifi or only on 3G/1x? Have you tried testing in different locations with varying signal strengths?
Click to expand...
Click to collapse
Does not occur with wifi. Happens both at my house which has weak signal and also at my work about 20 miles away. At my work, the tower is practically in the parking lot.
Do you have the problem without root?
Click to expand...
Click to collapse
Yes
I'm wondering if this is an issue with your local network, meaning Verizon's network in your area. Since it happened on two different models and several phones, it would seem to indicate that it is an environment issue rather than a radio or other hardware problem.
Click to expand...
Click to collapse
Those are my thoughts as well.

impherring13 said:
Does not occur with wifi. Happens both at my house which has weak signal and also at my work about 20 miles away. At my work, the tower is practically in the parking lot.
Yes
Those are my thoughts as well.
Click to expand...
Click to collapse
This is almost certainly a VZW problem, whether they will acknowledge it or not is an open question. The only other things I can think of is a bad SIM card or incorrect programming of the SIM. The OP stated that Verizon swapped his out, so that leaves only the programming or the network.
Wish I had a better answer for you, bro.

My internet connection just started messing up with me today too. The internet will work fine with 4g and wifi but i get no internet connection with 3g only...

I have the exact same problem as the OP.
Really pisses me off. Want to throw vzw out the window and go back to a feature phone sometimes.
Vzw customer support is less than helpful. One will say your phones the problem, but why did I have the exact issue with my Incredible. Another will say its because I live in a fringe market area and we aren't really an important part of the network. WTF?
All I know is when I lived in Cincinnati everything worked fine. Moved up north and about 6 to 8 months later my service slowly starts sucking more and more to the point where I don't even bother looking up info on my Revo anymore.

I got my replacement LG Rev exactly one week ago to today. This one is all sorts of connection/rebooting issues.
Also unfortunately the update was already on my phone when I got, so no root for me
WiFI wont stay connected even if i'm 3ft from my router.
Phone will lose ALL signal and drop in to extend, and I'm only 1 mile from a strong 3g/4g tower.
Whenever i would pop it to airplane mode then back on, it would reboot.
I have 4 days before its been 1 month with this phone. I'm close to sending it back and getting the HTC TB or Droid 3.

In a test of patients I reset my phone to factory default, removed CWM and it updated to v6. I have to say the network connection was the most stable I have ever had it be but in turn the phone was not as smooth. Changing between screens had lag and was not as smooth as the original rom that shipped on the phone.
I have since down graded and re-rooted. The signal is not as stable either.

I was having same issue, especially with certain sites, including my own website for my business.
So far, what has fixed the issue, at least through Linux Network Settings, is setting the MTU to 1300. No other number has worked so great to date, but that seem to load everything and keep everything fast and quick with little issues.
-Cybie
EDIT: Upon further reading, I'm wondering if my reply was not quite on track. Is this problem on the phone itself, or via hotspot/tethering? It seems to be on the phone, so my reply might be way of course.

Data Drop/Mobile Network Issues

Well, this has been happening for about two days now. My mobile network will drop out and I have to toggle airplane mode to get it back - only to have it drop about 5 minutes later. It's getting really annoying. I am rooted, but that is it. Nothing is frozen or removed.
Anyone else having this issue? I'm wondering if it's Verizon in my area. I'm going to SBF (FTZ) later tonight to see if it fixes it.
Thanks.
EDIT: Not Verizon. Other work peeps who have Verizon have perfect service.

Does anybody know the *228 way of activating a SIM based phone? I'm guessing it has to do with flashing the radio FTZ file via RSDlite.
Also bumping this. Data seems to drop whenever the screen shuts off. I have zero applications installed that would do this - plus I checked my battery and data settings.

I noticed this also. Sometimes it just drops out and airplane mode will get it to jump back on data. I also have a Thunderbolt which doesn't have this issue so it not a problem with service/towers. I had this issue on the earlier builds of gingerbread Roms for the OG Droid but I'm not sure how the Dev's addressed it. In time I'm sure it will get worked out. There is no way of reactivating 4G LTE phones as they "reactivate" every time you reboot the phone. *228 is strictly for 3G phones as you most likely already know but the only similar solution is a reboot.

stedrocklp said:
I noticed this also. Sometimes it just drops out and airplane mode will get it to jump back on data. I also have a Thunderbolt which doesn't have this issue so it not a problem with service/towers. I had this issue on the earlier builds of gingerbread Roms for the OG Droid but I'm not sure how the Dev's addressed it. In time I'm sure it will get worked out. There is no way of reactivating 4G LTE phones as they "reactivate" every time you reboot the phone. *228 is strictly for 3G phones as you most likely already know but the only similar solution is a reboot.
Click to expand...
Click to collapse
Yep, know that about the *228. Probably going to FTZ tonight - the full one. Hopefully this fixes it. I'll report back.

mistawolfe said:
Well, this has been happening for about two days now. My mobile network will drop out and I have to toggle airplane mode to get it back - only to have it drop about 5 minutes later. It's getting really annoying. I am rooted, but that is it. Nothing is frozen or removed.
Anyone else having this issue? I'm wondering if it's Verizon in my area. I'm going to SBF (FTZ) later tonight to see if it fixes it.
Thanks.
EDIT: Not Verizon. Other work peeps who have Verizon have perfect service.
Click to expand...
Click to collapse
This might fall into one of Verizon's list of known bugs for the bionic at release.
"Subcategory: 4G/3G Service - Data Connectivity *Marginal 4G to 3G transition: Loss of data connectivity - The device may display 3G service indication but no data connections are possible. Short term work around: The user will need to power cycle the device or enable/disable Airplane Mode. Planned Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011."

Sadly this is a known issue and was told this by a verizon engineer AFTER buying the phone. Data drops and data loses will be part of the ota that is suppose to be released eventually, couldn't give me an eta though. Personally I have had the issue when switching from 3g to 4g, example would be driving to work. Sometimes you need to simply turnoff then on the radio (easiest to use airplane mode widget) to get it to reconnect but in some extreme cases a complete factory reset/wipe is needed. That is what happened in my case. If I would have known that this was going to be the case I probably would have gotten the Dinc2 but oh-well, refuse to pay restocking fee.

This happens all the time for me, usually when I first wake up or when I've been on WiFi for a while with data off. I've gotten around this issue (reliably and without powering down or airplane mode toggling 20 times) by:
1) Disabling Juice Defender (temporarily) so that my data will run even with WiFi 2) Ensuring that data is enabled (in Settings)
3) Dialing *#*#4636#*#*
4) Opening "Phone", then tapping "Turn off Radio" at the bottom of the page
5) Tapping "Turn on Radio" again
6) Hitting Back or Home to get back to your home screen
In just a moment, when the radio comes back up, you should find Mobile Data re-enabled. I know Airplane mode should do the same thing, but I've found this more reliable and quicker.
Edit: Turns out that I was using a bad airplane mode widget. When I started using Widgetsoid, Airplane mode worked fine, no need for debug mode. Ignore the above

I read on another forum that it depends on the phone, so I took mine back to Verizon after multiple episodes of losing data until I restarted the phone. They were reluctant to exchange it and said there was a 90% chance that I'd still lose data due to switching between 3g/4g. The rep said that all of their 4g phones did it. I stuck to my guns and got a replacement. A week later I haven't lost data once. Maybe I've just gotten lucky, maybe it's just coincidence, but my experience certainly seems to back up the conclusion that not all Bionics have the problem.

I actually heard that and did the same thing as well and after receiving the new phone all was great for about 3 days then I had a total loss of data, no 3g or 4g and no way to get it back.. That's when I was told to perform a factory reset. Only way to fix it. So I said screw it and rooted my phone and now keep nandroid backups. I hope you have better luck then me... Cross those fingers.
Sent from my DROID BIONIC using XDA App

wanderfowl said:
This happens all the time for me, usually when I first wake up or when I've been on WiFi for a while with data off. I've gotten around this issue (reliably and without powering down or airplane mode toggling 20 times) by:
1) Disabling Juice Defender (temporarily) so that my data will run even with WiFi 2) Ensuring that data is enabled (in Settings)
3) Dialing *#*#4636#*#*
4) Opening "Phone", then tapping "Turn off Radio" at the bottom of the page
5) Tapping "Turn on Radio" again
6) Hitting Back or Home to get back to your home screen
In just a moment, when the radio comes back up, you should find Mobile Data re-enabled. I know Airplane mode should do the same thing, but I've found this more reliable and quicker.
Click to expand...
Click to collapse
Easier way is simply toggling airplane mode instead of going into debug
Sent from my DROID BIONIC using XDA App

itjohn said:
Easier way is simply toggling airplane mode instead of going into debug
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Yeah, I realized that the widget I was using wasn't really toggling it. Switching to Widgetsoid made airplane mode work like a charm. Thanks for inspiring me to follow up a bit

Bionic 3g/4g is not working (DROP) "FIX"
After searching around a few days for solution n test many apk and many many methods... Finally found the fix.
Just download "BionicTCP" from market (Play Store) (REQUIRES ROOT), and click on "Large TCP Buffers". It makes my Bionic xt875 3G/4G NO DROP AT ALL.
*BionicTCP : https://play.google.com/store/apps/details?id=com.spirilis.bionictcp
or directly from : http://spirilis.net/junk/android/BionicTCP.apk
By: SPIRILIS

good ideas.

Wow i wish i would of found this ages ago... works great, better signal no drops so far... ill update after a week or so...
Sent from my DROID BIONIC using Tapatalk 2

Does this solve or do anything for 4g network performance and drops?
Sent from my DROID BIONIC using XDA

I've been having this problem ever since Verizon began pushing out .905 update, almost as they are trying to force me to update.
Sent from my DROID BIONIC using XDA

I'm running .905 now and still sticked by this prob...until using this app for every start of my bionic.

[Q] Droid 4 connection issues

Has anyone else noticed their DROID 4 dropping data connectivity seemingly randomly and requiring a reboot to pick it back up? I know that I am...and I'm wondering if Motorola can't make it hang onto a data connection how hash is ever going to mmake it work right.

I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!

I have them issues. If connected via wifi no problem. But still wont be connected to the network. Requires a reboot to aquire network back
Sent from my DROID4 using xda premium

podspi said:
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
Click to expand...
Click to collapse
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.

For the record.
Rooted and safestrap installed running stick
Sent from my DROID4 using xda premium

liquidoc said:
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
Click to expand...
Click to collapse
Rooted stock, no safestrap.
Though I doubt safestrap is causing data issues, or fixing them for that matter.
While I do plan on flashing some custom ROMs at some point, I have to admit that I'm very happy with the stock rom. Performance is very good, smart actions are actually pretty great (though there are of course 3rd party apps that do the same thing), and the camera app works pretty well.
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?

I have had data connection issues on all the ICS ROMs but data on stock has been pretty solid.

Did you just port your number from another carrier to verizon? I had the same issue plus some and called verizon and they fixed it on their end. Hope this helps.
Sent from my DROID4 using XDA

I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.

deturbanator said:
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
Click to expand...
Click to collapse
This is exactly what happens to me. It almost seems like a session timing out and renewing but I don't have a clue how the LTE network works.

Had the same data issue.. went to Verizon store and got a new SIM card (free) and problems cleared right up. Evidently the old SIM card did not get activated properly in their system.

I'm also having connection problems from time to time. I'm in a 3G only area. I'm running a stock non-rooted phone. Usually, I can get the connection back with a reboot. It's still a pain in the ass, I shouldn't have to deal with. I've called Verizon a few times. Its like talking to a wall with them. They act like you are the dumbest person in the world. Hopefully the next update can clear this problem.
Sent from my DROID4 using xda premium

After dealing with this problem for over 2 months I finally found an answer.
I have had this problem since day 2 and after getting the run around several times at the Verizon store (They claimed it was because they were upgrading to LTE in the area, which they said we'd have within 1 month over 2 months ago) they told me there was nothing they could do and suggested I call tech support (I don't know why I didn't think of that). I called tech support and talked to a very helpful woman, after describing my problem to her she asked me what phone I had, she knew the issue right after I told her it was the Droid 4. She told me it was a well known issue with the Droid 4 and that they expect a patch to be released at the end of the month (July) that would address the problem. She said that some people have had temporary success with toggling airplane mode (this has never worked for me but rebooting a few times does) and that having WiFi on, even when your not connected, can knock your data connection out (I have been able to reproduce this once so far).
So that's it. Keep your WiFi off when you don't need it, reboot when you have problems, and hopefully it will be fixed at the end of July.
I'm very disappointed with my Verizon store. Some of the employees I talked to owned a Droid 4 themselves and said they had the same problem and still claimed it was tower work. Either they were misinformed, stupid, or they were lying to me (who wants to buy a broken phone).

My Droid 4 does this in 4G mode. I've read that it's due to the nature of SIM cards. The network constantly vets and authorizes the card's access. If this vetting fails, you get the "white out", as I call it. It might clear up on the next pass, or you might have to reboot. My "solution" is to keep it in 3G mode. As for getting a fix at the end of the month, I'm not holding my breath, as I've read that that's VZW's standard response to just get the customer to shut up and go away.

I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.

No Flipboard on my phone. I'm glad you found an answer to your problem though.
Tappin' and talkin' with Tapatalk.

I've been having problems since Verizon turned on 4G LTE in my area. Once a day I have to remove my SIM card. If I don't, the 4G is very unreliable. Could it be a bad SIM card? Or maybe the fact that they just activated it here and they're working out the bugs? Anyone have any ideas?
I also forgot to mention, I've got a Motorola XOOM 4G LTE And have had not one single connection problem since 4G went live in my area.
Sent from my DROID4 using xda premium

I just have the data connection issue when ever i flip on wifi then disable it .. a reboot is required for data to work again regardless if i force 3g or if i am trying to use lte.. guessing it is a software bug.. i never seem to have a connection issue if wifi wasnt used prior.
Sent from my DROID4 using Tapatalk 2

podspi said:
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
Click to expand...
Click to collapse
I know this thread and comment are old, but if you use Spare Parts, you can change the Window Transition speed to Fast and then your phone seems much faster/smoother. Don't mess with Window Animation speed if you want to keep th TV-like power off blip.

My Droid 4 Connection Issues
taintphuck said:
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
Click to expand...
Click to collapse
I don't have Flipboard, however I noticed connection issues within 12 hours of getting my phone. At the time it was stock GB. I took it back to the store, he called tech support. Between the 2 of them, my phone was hard reset, the SD and SIM cards were pulled and the phone rebooted, they fiddled with settings, tech support tried to turn on data from their end, nothing worked. I noticed I lost my data connection when the Smart Action for battery saver clicked on. It was like it got stuck and the phone couldn't turn on data anymore. I did a factory reboot, and got data back. I turned on that first smart action, lost data connection again, it wouldn't turn back on. So I did another factory reboot, disabled that "Smart" Action, and been ok since then. I do still loose my connection, but I am able to get it back if I turn wifi on. Not sure why, but it works most of the time. Some days I still have data if I turn my wifi off, other days i have to leave wifi on if I want to use my 4g. I have my phone rooted, running GB and loving Spirit FM..(Having FM radio was the only reason why I rooted my phone..can't live without my FM!!) Is there anything I can do to get my data connection to stay on?
BTW an OTA update has occured for GB, but it doesn't seem to have fixed the problem.

Strange Network Data Issue

Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.

gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
Click to expand...
Click to collapse
Never heard/seen of this before. Are you on the latest rom update?

nabbed said:
Never heard/seen of this before. Are you on the latest rom update?
Click to expand...
Click to collapse
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens

gazm1990 said:
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens
Click to expand...
Click to collapse
I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.

gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
Click to expand...
Click to collapse
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.

nabbed said:
I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.
Click to expand...
Click to collapse
Apologies, yes it's the global version 2.09.
Well the phone is in a car phone holder made of plastic when the problem occurs so it shouldn't be that causing it, it also doesn't affect any other phone I've had.
Many thanks for the suggestion of a rogue app, I'll do a factory reset and just install the basic apps I need for work and see if that does the trick ?

benjmiester said:
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.
Click to expand...
Click to collapse
Hi, I'm located in the UK and I use the EE network in SIM 1 and Vodafone in SIM 2.
Yes if could be an APN issue as when I put my Sims in the phone they text me saying that they couldn't send the APN settings remotely and I'd have to input them myself, but the settings were already there. I'll try deleting the ones that are there and input them manually.
I think this phone doesn't play very well with the networks here in the UK generally as whenever I have voLTE activated on the phone, all incoming calls show up as unknown callers. I've seen reports of this happening on several UK networks so looks like it might just be that the phone isn't optimized for the UK networks

I have same one .. u solved ut?

I have red magic 6pro and I am seeing exactly this behaviour!! Very frustrating. How to fix this.

I just i stalled the chinese version with android 11 and get way better signal, but is bloatware city and struggling to uninstall gapps. I hesitated before to install chinese version but is something I should have done long time ago.