I am a pilot.. Usually my signal fades out around 2000feet or so. This seems to be worse with T-Mobile. I flew with a guy who had an iphone on att and it worked fairly well at 9,00ft. I had a CDMA phone a few years ago and it would work at very high altitudes 30,000ft plus. Nowadays, I usually cruise at less than 10,000ft, but I still have no service.
It seems to me that I should get better service at altitude, but this is not the case..It seems like one might have the same problem at high altitude in mountainous regions... .I have googled this for years but never found the answer... I was hoping someone on here might be able to answer my question: Why does my cell phone signal drop out at altitude? (I understand this :http://ashsd.afacwa.org/print_article.cfm?homeID=17917 but I am on a private aircraft) I understand the rules, but they don't explain the loss of signal...
I hope this is the right place to post this and thanks for your help!
iflyabeech said:
I am a pilot.. Usually my signal fades out around 2000feet or so. This seems to be worse with T-Mobile. I flew with a guy who had an iphone on att and it worked fairly well at 9,00ft. I had a CDMA phone a few years ago and it would work at very high altitudes 30,000ft plus. Nowadays, I usually cruise at less than 10,000ft, but I still have no service.
It seems to me that I should get better service at altitude, but this is not the case..It seems like one might have the same problem at high altitude in mountainous regions... .I have googled this for years but never found the answer... I was hoping someone on here might be able to answer my question: Why does my cell phone signal drop out at altitude? (I understand this :http://ashsd.afacwa.org/print_article.cfm?homeID=17917 but I am on a private aircraft) I understand the rules, but they don't explain the loss of signal...
I hope this is the right place to post this and thanks for your help!
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I believe that most cell sites work by line of site. If you are above them then I can see this happening. Besides, cell sites have a limited range anyway. Going straight up... who knows. But I only put my phone on Airplane mode while on flights and turned it on once (feeling rebellious) and had no signal. Of course I wasn't really surprised. Besides, cell towers have to hand off the signal from one tower to another to prevent dropped calls. If your travelling at 300+ mph I can see how that might complicate things as well. But these are just my own theories. CDMA signal is possibly more powerful than GSM. I've been out of the game for a while but again... it's just a theory.
Binary100100 said:
I believe that most cell sites work by line of site. If you are above them then I can see this happening. Besides, cell sites have a limited range anyway. Going straight up... who knows. But I only put my phone on Airplane mode while on flights and turned it on once (feeling rebellious) and had no signal. Of course I wasn't really surprised. Besides, cell towers have to hand off the signal from one tower to another to prevent dropped calls. If your travelling at 300+ mph I can see how that might complicate things as well. But these are just my own theories. CDMA signal is possibly more powerful than GSM. I've been out of the game for a while but again... it's just a theory.
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Sure...but I am usually less than 2 miles high and usually under 200MPH..Signal usually goes out when climbing out at under 150mph...
Thanks for your reply....
I was told a few years ago that it's the association with cell towers being the problem.
If you are going over them at 150mph+ its going to struggle to keep a decent signal....
Although i can confirm satelitte phones do not have this problem (neither does GPS tracking)
Burko said:
I was told a few years ago that it's the association with cell towers being the problem.
If you are going over them at 150mph+ its going to struggle to keep a decent signal....
Although i can confirm satelitte phones do not have this problem (neither does GPS tracking)
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I suppose I should have also stated that the same thing happens when I climb into a strong headwind and travel over the ground at 100mph or less..does not seem to be speed dependent..
I know this thread is kinda old.. but I am still wondering..
I don't think it was anything to do with speed.. I could do very tight circles in the plane and still have the same results....
Just guesswork here, but it could have a lot to do with antenna design. In a prior life I had to design a couple of wireless WANs and found a wide variety of dispersal patterns available in different kinds of antenna. By restricting the pattern you can concentrate all your available power in any particular direction. I'm guessing they narrow the vertical dispersion to get more effective signal strength horizontally. Don't know if that's actually the case, but it sounds good to me.
Related
Where did u buy ? How much ?
Are u happy ?
thanks
Still No one -? Really , heard that it is availble in Taiwan already?
loser said:
Still No one -? Really , heard that it is availble in Taiwan already?
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I have it!
Where did you buy it from in Australia?
walshieau, can you check on your phone the GSM and UMTS bands supports?
The (pre-release) device on the coolsmartphone review shows it seems to support all 5 UMTS bands I wonder if thats just because its a test build (and doesnt have the antennas) and if thats true in the final release one.
I guess its really important to know for all the US guys. This may actually be the best phone that works on t-mobile in the USA.
I'd say it's a configuration problem on the test build, but life is pretty gloomy without hope.
Me too, i cant see them putting in an antenna that can handle all those frequencies without compramising on reception. But hey i'm in the UK and i dont care that much
Wooo...Me too.
Maybe HTC have sort of given up on America, because that's the iPhone's home turf, so to speak.
ive never been without signal on any phone, that i can remember, except at the jjb stadium on sunday the 11th of may, might have been cell overload from all the united fans calling chelsea fans and laughing
Hehe. I can often get a signal in the Emirates Stadium, but the networks are still overloaded sometimes.
In random places in Ireland, such as the Castlegregory perninsula, the signal can get a bit dodgy. I think the only network that perninsula has is Vodafone.
For big events like concerts etc they bring in picocells to add capacity. I dont know if they bother for football games.
Basically a cell can handle a limited number of calls (the exact number depends on how many frequencies they use of that cell). So to increase call capacity per sq mile, they just use more cells but make them smaller. That works for densly populated events like football games, concerts etc, where you can have cells that cover only 10 meters.
In fact all along oxford street you have these piconodes every 10 meters or so to handle the capacity!
Anyway.. getting reception != being able to make a call. The cell may be too overloaded to make calls, but it should still let you register if no better alternative cell is available. The amount of cell phones that would need to be on the cell to overload to a point it can't let you register is huge.
So if you don't have reception that generally means there isnt a strong enough signal.
wow, i was just trying to be funny... and relive one of the best days of my life... but it was on my p1i and i think it was on 3g only. and i dont think theres a need for 3g in wigan..
lol
just thought you might be interested
I used to work in that field a while ago.
someone1234 said:
For big events like concerts etc they bring in picocells to add capacity. I dont know if they bother for football games.
Basically a cell can handle a limited number of calls (the exact number depends on how many frequencies they use of that cell). So to increase call capacity per sq mile, they just use more cells but make them smaller. That works for densly populated events like football games, concerts etc, where you can have cells that cover only 10 meters.
In fact all along oxford street you have these piconodes every 10 meters or so to handle the capacity!
Anyway.. getting reception != being able to make a call. The cell may be too overloaded to make calls, but it should still let you register if no better alternative cell is available. The amount of cell phones that would need to be on the cell to overload to a point it can't let you register is huge.
So if you don't have reception that generally means there isnt a strong enough signal.
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Wow. That's more random knowledge I'm going to quote when the opportune moment arises.
someone1234 said:
just thought you might be interested
I used to work in that field a while ago.
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fair enough. i thought it might give me more of a chance to laugh at chelsea fans.
but where are the cell piconodes on oxford street? like in lampposts or something? and ar they at tottenham court road? because i might look for them when i get my diamond there
actually they're disguised in lots of ways. I'm not sure exactly what they use on oxford street but here's a quick google of some strange ones:
dead tree
http://www.prattfamily.demon.co.uk/mikep/jpegs/phot2k25.htm
Micronode/Piconode
http://www.prattfamily.demon.co.uk/mikep/jpegs/PIC00026.htm
http://www.hks.demon.co.uk/jpegs/sark_microcell.jpg
http://www.prattfamily.demon.co.uk/mikep/jpegs/PIC00037.htm
fake tree
http://www.hks.demon.co.uk/jpegs/tree_pair2.jpg
http://www.hks.demon.co.uk/jpegs/tree_pair.jpg
http://www.hks.demon.co.uk/jpegs/alan_dick_orange_tree.jpg
real tree:
http://www.hks.demon.co.uk/jpegs/orange_tree.jpg
anyway now i feel like some wierd train (err mast) spotter lol
wow. now u say about th piconodes, theyre the kinda thing i see on lampposts and think wtf...
lol
haha yeah.. more importantly tho don't try to climb one of those tree's... from your signature you must be young.. u don't wanna be neutered
Oh, so that's what those things are. I see them quite often, but I could never work out what they were.
That's all of the government conspiracy theories gone then...
hehe yeah.. but also look out for small half hexagon kinda shaped things on the side of lamposts.. they're cameras! You see them in dodgy areas.
let me start of by saying that thanks to everyone that has left, inquired about or done something on this site to help others in customizing their phones beyond what is normally acceptable. and to the women of the men that have to deal with the guys tinkering around with their phones all day and ignoring you. lol. that being said, i have a few questions that i think after searching this website for almost a year i dont think anyone has targetted. as the title states, what do you think it is. is it possible for 3g devices just to not hold a connection to a tower, even with 3g turned off? i drop calls constantly and i dont mean a dropped call, i mean my phone just looses connection with the tower. 3rd fuze, so many different roms lata, still the same thing. now let me also inform you that i live in a part of town where there really is no coverage inside my house and i accept that fact. but even when i'm sitting outside my house, my phone will go from 2 bars to zero and the bluetooth in my ear keeps beeping till the stupid phone finds the stupid network. now talk about frustration. i have tried an Iphone, i have tried blackberries, i have tried symbian, basically i have tried anything that gay t&t can throw at me in terms of hardware and mind you these handsets are not cheap, i have the same issue in the same spots. i also live in one of the biggest markets in N America for wireless service and using the official coverage viewer, i am currently in a "great" 3g area. this area being the wonderful metroplex of dfw. now after doing some research and lots n lots of playing around with windows phones (going on 5 years) and finding out the downfalls of windows mobile, i am completely willing to accept those downfalls and still wanna use it on a day to day basis. hands down there isn't another OS as open to doing what you want, having the information you want in a efficient way. call me a fanboy but windows still has a hand up in the game even though it still looks like crap and the big 800 pound gorilla that is MS isn't willing to conform to anyone else's standard and make their OS look pretty. its about functionality and to the smart user thats where its at. i have also read a lot on qualcomm and this issue of drivers and performance and how devices that are almost pre historic are running better emulators, videos and the such without any luck on getting performance on the device. okay now that i have written a novel and most of you will be asleep by the time you read this, i need some honest opinions. really what i'm trying to do is figure out where to point the finger. or maybe by having enough ppl ***** about the same problem we might have someone look into better technology that is not only practical but is also reliable. not just one of the two.
thanks to all that got this far. lol
frustrated.
b.t.w i work in wireless so plz dont respond back with your an idiot blah blah blah, i deal with enough customers that are like that on a daily basis.
I am sure what you say is interesting, but franky I try to read your post and lost it after three lines. TBH, the first thought I had when seeing your post was to close the firefox tab ...
If you add some return to line to your post, it would really help.
And I don't mean to be rude, I just want to help you get more people to read ...
thanks for moving
I am not sure what you are asking...or telling?
yasserwaqas said:
is it possible for 3g devices just to not hold a connection to a tower, even with 3g turned off?
i drop calls constantly and i dont mean a dropped call, i mean my phone just looses connection with the tower.
3rd fuze, so many different roms lata, still the same thing.
now let me also inform you that i live in a part of town where there really is no coverage inside my house and i accept that fact. but even when i'm sitting outside my house, my phone will go from 2 bars to zero and the bluetooth in my ear keeps beeping till the stupid phone finds the stupid network. now talk about frustration.
i have tried an Iphone, i have tried blackberries, i have tried symbian, basically i have tried anything that gay t&t can throw at me in terms of hardware and mind you these handsets are not cheap, i have the same issue in the same spots.
i also live in one of the biggest markets in N America for wireless service and using the official coverage viewer, i am currently in a "great" 3g area. this area being the wonderful metroplex of dfw.
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I have split out the key points so this is a bit easier to read,
my first thought was to say its either a hardware fault or you need to upgrade your radio, however I then saw this part of your post....
i have tried an Iphone, i have tried blackberries, i have tried symbian, basically i have tried anything that gay t&t can throw at me in terms of hardware and mind you these handsets are not cheap, i have the same issue in the same spots.
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surely if your getting the same issue on completely different devices then it is a network issue in your area?
it maybe worth a look at getting a pay as you go sim from another network and trying that to see if you get the same issue.
Ril
I have similar AT&Tcoverage issues in my house, but when I have a strong signal, the phone works fine. No dropped calls or lost connections.
If you like the TouchPro, you may want to try Verizon. You can sign-up and have 30 days to cancel if the coverage is not good. One difference between AT&T & Verizon is that AT&T will support simultaneous voice and data connections where Verizon will not. This is why I chose AT&T, but my coverage is so spotty in Charlotte, I wish I had gone with Verizon. The simultaneous feature seemed important, but in practice, I am not sure I have ever needed it.
The only other challenge with Verizon is that you have to use their phone. You cannot get your own and drop in a SIM card. This limits your ability to waste time and money chasing the latest and greatest hardware which is kind of a bummer.
Good Luck.
Doug M.
lets do this.....
Why dont you...
b.t.w i work in wireless so plz dont respond back with your an idiot blah blah blah, i deal with enough customers that are like that on a daily basis.
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Well if you are a super-knowledge about wireles why you didnt found the answer yet...?
Maybe you can test this... dissassembly your oldest device... phone or whatever symbian, iphone whatever!!! every device gots the anthenna like a green ribbon inside the phone housing, if the phone's MotherBoard has a contact conector try to unplug the ribbon from the housing then connect it and see where does the phone gets the signal strenght enough as you wish, see all around maybe there is a big metal structure or big building and far repetition anthenas or behind.
As you must know
b.t.w i work in wireless so plz dont respond back with your an idiot blah blah blah, i deal with enough customers that are like that on a daily basis.
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In some parts of the country has great signal or bad signal streght because of many natural things, like magnetism, surface, and weather.
Ask to your neightbor if he gets the same issue on his phone... dude... get out of there if the device lost completly the signal.
dwmackay said:
One difference between AT&T & Verizon is that AT&T will support simultaneous voice and data connections where Verizon will not.
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Actually I'm pretty sure Verizon will also support simultaneous voice and data connections. I also regrett picking at&t because coverage is so much better where I live (charlotte as well) but then I think about how verizon tends to cripple their phones and the whole locked to cdma carriers thing. For example when the vz touch pro first came out, the gps was locked to only their gps software so no tom tom or google maps and they also cut the ram down to 192.
I think its just your area
sorry bout the post in the wrong place n thank you for moving it. for you that couldn't understand what this post was about, this was really an attempt to c if anyone else is having these problems. are they due to technology limitations or am i just expecting too much.
i will address the replies one by one, atleast the ones that had somethign useful to say.
r4st4m4n'--- If you add some return to line to your post, it would really help.
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(wut does that mean)???
blackc5 ---i am not sure what you are asking...or telling?
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hahaha....read my friend read.
Ril --- surely if your getting the same issue on completely different devices then it is a network issue in your area? it maybe worth a look at getting a pay as you go sim from another network and trying that to see if you get the same issue.---
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thank u for splitting up my points. this is probably why my english grades were never betta than a C. as far as ur point on network issues. definately a good possiblity although at&t techs have been in the area to test connections and coverage with no luck.
we use a code with agent plans that gives the "network support team" a msg saying there is an issue with a specific tower. waiting on getting this code and sending them a bunch of "*#" requests. lol.
dwmackay ---If you like the TouchPro, you may want to try Verizon. You can sign-up and have 30 days to cancel if the coverage is not good
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i wouldn't consider verizon cuz of the cdma thing. i know i know, call me picky but i do travel internationally (not that much) but still. and there is no way i wanna pay roaming charges to fill the pockets of some big wig.
+ Que PPC --- Well if you are a super-knowledge about wireless why you didnt found the answer yet...?
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i wasn't the one i said i was "super-knowledge" about wireless, you did. All i was stating was that i "work" in wireless. not sure how that makes me a wireless genius but okay. i like someone tooting my horn. haha. and disconnecting and connecting my antenna cables is a little too much for a casual user to mess with. do you think i can tell that to a customer that i just sold a fuze too. they would laugh in my face. but on ur request i will try this process just to c if i'm wrong.
DrzNight --- about voice n data
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i think its a 3g thing. voice and data simultaneously, have tried to do it on other gsm phones that were edge and wouldnt' allow.
dnieman13---I think its just YOU...
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haha. n finally i think ur rite. it prolly is me.
Mmmm maybe....
Quote:
+ Que PPC --- Well if you are a super-knowledge about wireless why you didnt found the answer yet...?
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Click to collapse
i wasn't the one i said i was "super-knowledge" about wireless, you did. All i was stating was that i "work" in wireless. not sure how that makes me a wireless genius but okay. i like someone tooting my horn. haha. and disconnecting and connecting my antenna cables is a little too much for a casual user to mess with. do you think i can tell that to a customer that i just sold a fuze too. they would laugh in my face. but on ur request i will try this process just to c if i'm wrong.
Click to expand...
Click to collapse
So as you work in wireless, the meaning of "i think its yours" is like this...
b.t.w i work in wireless so plz dont respond back with your an idiot blah blah blah, i deal with enough customers that are like that on a daily basis.
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Stay cool dude if you ask for something read too... in just tellin you that you may live in an area with issues on signal... agian... ask to your neighbor maybe he gots the signal strenght low.
Oh yeap, I just laugh on faces when the question is wrong applied and sounds so bad, bad enough to think that person is a jerk, but if you ask correctly your answer always comes clearly.
keep it up dude!
okay let me respond to that ppc.
i'm sorry if i came across as rude. wasn't my intent, i was just telling you what you had said.
and yes i have tried having three different carriers,(at&t, t-mobile n verizon) numerous different phones and in and around my house i'm just getting horrible service. matter of fact, the only i have not tried is sprint, and again due to the limitations of that network i just rather not go there. i can't just up and move out of my house and having cell phone coverage is HIGHLY important. guess i'll just have to wait on the femto cells at&t is promising before the end of the year...
Hi. I love my Hero and really enjoy having this phone. Is there any way to boost the signal strength of the phone? I have excellent signal at home and almost anywhere I go. However I don't have signal at work and it is extremely important for me to have signal at work. Any ideas?
Don't work in a steel or rebar reinforced building?
Nanan00 said:
Don't work in a steel or rebar reinforced building?
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Haha. Unfortunately that is not possible. ATT has excellent signal at work. I would not want to go back to ATT ever.....
Nanan00 said:
Don't work in a steel or rebar reinforced building?
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Haha..
Well if you have your own business or you can plug in an Airwave to the internet there. It boosts your signal more then anything available.
Its a device that Sprint sells to boost signal strength, you just have to plug it into the internet and it covers up to 5,000 square feet.
http://shop.sprint.com/en/services/airave/index.shtml
This doesn't belong in this forum.
To answer your question I think you have two options.
1.) If you are on Sprint look into getting an Airave. That will make a mini cell phone tower in your office and puts your calls through the Internet connection.
2.) Look into getting a cellphone repeater for the building.
You might be able to sneak the airave onto your works network but a repeater would probably need corporation with your work.
Mod. edit: not dev related, moved to q&a
If you're looking to improve signal strength. Read around the net and see which radio unit people are using with the best results.
or...
wrap your phone in tinfoil
my baseband is 2.42.01.04.27, and I have zero problems. I always get high quality phone calls. Even if I take a drive from the inner city (where i live). Out to the middle of nowhere. I keep a signal. I may roam here and there, but I've had no problems with that radio version.
Hey guys, I bought my N1 2 days ago right when Google announced they were closing down N1 sale..... I was on the fence for long!!! I am trying hard not to like the phone yet since I have seen some signal issues with this phone! I live in downtown and work around the same area, T-Mobile coverage map shows strong signal but my phone keeps switching between Edge and 3G. If that is bad enough, some times it shows 3G and if I try accessing Market, I get data connection lost error!!
When phone was shipped, it came packaged with 2.1.1 and soon after I got an OTA and upgraded to 2.2!!
Is it how it is going to be? I use this phone for work so definitely can't keep it if I can't get good signal. Is there a fix without rooting? Can I try a different radio or something!??
Also, I have contacted all 3 companies in the mix and waiting for the response! Any help to get this thing fixed, if possible, would be greatly appreciated!!!
It could be that you are just in a bad Tmobile/Att area, the Nexus One has a small problem with signal strength, nothing that has EVER dropped a call or stopped me from surfing.
its really sensitive to your hand blocking the antenna. leave the internal antenna exposed by slightly spreading your fingers apart. antenna is on the bottom behind the words HTC.
question: why are so many recent cell phones so sensitive to the hand obstructing the antenna? samsung galaxy s is it worst that i've ever seen. HTC nexus one has this issue, htc incredible, desire, nokia e71, etc. is it because these phones are getting so thin that it puts the distance between our hand and the antenna that much closer? i cant think of any other reason. i refuse to believe that its from poor components considering samsung, htc, nokia, all different manufacturers have the same problem. so it cant be quality of components.
Ive been having the same issue from Day 1 with my nexus but only in certain areas. Buildings where the T-Mobile coverage map shows 3g but it just switches back and forth edge/3g when i pick it up(block antenna)
Thanks a lot for all your response guys! So if I buy a rubberized cover, should it improve the situation?
Don't trust carrier coverage maps. Where I live tmobile promises good coverage. I got zero bars. Try to compare the reception with another phone on tmobile.
blablum said:
Don't trust carrier coverage maps. Where I live tmobile promises good coverage. I got zero bars. Try to compare the reception with another phone on tmobile.
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Its a bummer that carriers lie on their coverage map! This is the only T-Mobile phone I ever owned and I don't know anyone else with T-Mobile 3G handset!! Well I just have to see next few days and decide whether I want to stick with it or not! I really hate to return it though!
So in my insomnia, and my quest to figure out the connectivity issues plaguing our handsets, I have figured out that the logical explanation is that there are two entirely different issues at hand here. I figured this out by finding the tower my phone was connected to, I then drove into the range of four other towers in my area, when I was on 3 of the 5 towers I had no issues, and my phone ran like a champ, the tower nearest my house, and the 5th tower near my girlfriends house both had the suspected CSFB or other network issue
Issue number one: When you are at home or work you do not have data, or voice, or have minimal data and voice and delayed text messages, however when you get a little ways away your device will connect fully to the networks on a separate tower...this logically means that the tower near your house is having issues, most likely with the CSFB hardware or software on that particular tower, sprint is going to lie and say that the tower is at 100 percent and functioning properly, however I now have concrete evidence that they are refusing to acknowledge and resolve the problem, and are going to lie out the butt and make you do resets, prl, and profile updates to the point you will be able to do them in your sleep to make you believe it may be a device issue
Issue number two (possible): It has been commented on the forums that there was possibly a bad batch of devices sent out that are currently in customers hands, customers with these issues will have connectivity issues no matter what tower they go to, although I have no way to prove this issue, this is a possibility, and if you are in your 14 day grace period and suspect this is the issue, trade in your device.
Although this is not the most scientific method to get to the bottom of the issue, this is what I suspect is happening, and have enough comments and complaints from around the web to support the possibility that there are two separate issues happening with our devices
dogcmp6 said:
So in my insomnia, and my quest to figure out the connectivity issues plaguing our handsets, I have figured out that the logical explanation is that there are two entirely different issues at hand here. I figured this out by finding the tower my phone was connected to, I then drove into the range of four other towers in my area, when I was on 3 of the 5 towers I had no issues, and my phone ran like a champ, the tower nearest my house, and the 5th tower near my girlfriends house both had the suspected CSFB or other network issue
Issue number one: When you are at home or work you do not have data, or voice, or have minimal data and voice and delayed text messages, however when you get a little ways away your device will connect fully to the networks on a separate tower...this logically means that the tower near your house is having issues, most likely with the CSFB hardware or software on that particular tower, sprint is going to lie and say that the tower is at 100 percent and functioning properly, however I now have concrete evidence that they are refusing to acknowledge and resolve the problem, and are going to lie out the butt and make you do resets, prl, and profile updates to the point you will be able to do them in your sleep to make you believe it may be a device issue
Issue number two (possible): It has been commented on the forums that there was possibly a bad batch of devices sent out that are currently in customers hands, customers with these issues will have connectivity issues no matter what tower they go to, although I have no way to prove this issue, this is a possibility, and if you are in your 14 day grace period and suspect this is the issue, trade in your device.
Although this is not the most scientific method to get to the bottom of the issue, this is what I suspect is happening, and have enough comments and complaints from around the web to support the possibility that there are two separate issues happening with our devices
Click to expand...
Click to collapse
U answered your own lolz
Sent from my 831C using XDA Premium HD app
pbedard said:
U answered your own lolz
Sent from my 831C using XDA Premium HD app
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I know I did, I just figured this would help some of us get a better grasp on the issues at hand
I agree there are multiple issues at hand.
And on some towers my phone works perfect. LTE and all.
But when I first got it, it worked fine on ALL towers.
It wasn't until I fiddled with it (updated firmware, factory reset, updated profile, etc.) that it went real south.
Now is it a "Bad Batch" that goes south when you fiddle with it (i.e. factory reset it).
I have a brand new handset sitting next to me that I paid full price for. I figure if anything I can "Borrow it" for 2 weeks. But it will cost me $35.00 restocking fee to return it.
If they eventually send me a refurb, I'll sell it as a refurb. If they send me a new one I'll sell it as new or return this one if I get it within 14 days.
I'm not sure how much time I want to spend comparing the phones. But I feel I should try because they new phone may eventually have the same issue.
Oh and the new phone has a serial number that starts with HT instead of FA.
There is also another issue that should not be confused (but is probably related). Some folks can get by if they put the phone in 3G/CDMA only.
That does not help my case. And I don't think it's a "Bad Batch" for folks that this solves their issues.
dogcmp6 said:
So in my insomnia, and my quest to figure out the connectivity issues plaguing our handsets, I have figured out that the logical explanation is that there are two entirely different issues at hand here. I figured this out by finding the tower my phone was connected to, I then drove into the range of four other towers in my area, when I was on 3 of the 5 towers I had no issues, and my phone ran like a champ, the tower nearest my house, and the 5th tower near my girlfriends house both had the suspected CSFB or other network issue
Issue number one: When you are at home or work you do not have data, or voice, or have minimal data and voice and delayed text messages, however when you get a little ways away your device will connect fully to the networks on a separate tower...this logically means that the tower near your house is having issues, most likely with the CSFB hardware or software on that particular tower, sprint is going to lie and say that the tower is at 100 percent and functioning properly, however I now have concrete evidence that they are refusing to acknowledge and resolve the problem, and are going to lie out the butt and make you do resets, prl, and profile updates to the point you will be able to do them in your sleep to make you believe it may be a device issue
Issue number two (possible): It has been commented on the forums that there was possibly a bad batch of devices sent out that are currently in customers hands, customers with these issues will have connectivity issues no matter what tower they go to, although I have no way to prove this issue, this is a possibility, and if you are in your 14 day grace period and suspect this is the issue, trade in your device.
Although this is not the most scientific method to get to the bottom of the issue, this is what I suspect is happening, and have enough comments and complaints from around the web to support the possibility that there are two separate issues happening with our devices
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In my case, Sprint fully admitted and acknowledged the tower issues in my area due to the CSFB patch not being installed by Ericsson at initial LTE install and has since fixed the majority of the towers in New Orleans.
So they finally have enough data to definitvley say it is my device, I took it into the sprint store again, and no questions asked, and no charge, will be getting a replacement by tuesday
dogcmp6 said:
So they finally have enough data to definitvley say it is my device, I took it into the sprint store again, and no questions asked, and no charge, will be getting a replacement by tuesday
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That's exactly what they told me last Sunday. Still not shipped.
I just bought another one. Which is working.
mswlogo said:
That's exactly what they told me last Sunday. Still not shipped.
I just bought another one. Which is working.
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Hey, I know what the issue was with all of the refurbs were getting lol