Nexus One Power Button Issue - Nexus One Q&A, Help & Troubleshooting

I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.

Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.

Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.

Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.

I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.

My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?

It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.

Any way to fix the issue?

If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.

has anyone tried to repair this?

NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
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Click to collapse
defroster said:
has anyone tried to repair this?
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Click to collapse
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance

aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!

Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.

aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo

Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3

Does anyone know if htc india supports the nexus one for after sales service

Related

Nexus One Power Button Solutions?!

Has anyone figured out a solution for the faulty power button? It is killing me i can't wake my phone sometimes and now that i have Froyo i get no blue light notification so my reply to peoples text messages are VERY slow.
DaUub said:
Has anyone figured out a solution for the faulty power button? It is killing me i can't wake my phone sometimes and now that i have Froyo i get no blue light notification so my reply to peoples text messages are VERY slow.
Click to expand...
Click to collapse
Modaco-Paul is working on Trackball Wake! http://twitter.com/PaulOBrien/status/14543157295
You should still have light notifications in 2.2. Is yours not working?
I only get White notifications and it doesnt blink as fast and work sometimes
Has anyone worked out exactly why these power buttons are dying? Mine's dead as a doornail too
this is pretty funny to me cuz mine was not working in the morning anyways i THINK it has to do with some dust collecting on it (like the trackball) i blew on it a lil and it started working again also i read somewhere else about a wire that has a 90 degree angle so you might try pushing the power button forward then down
This is certainly the most annoying issue on Nexus one...
I use a combination of "no lock" and "lock 2.0" to enable trackball wake and turning off via home screen. And when I need to reboot I use the "plug-remove battery-replace battery" trick...
If someone has better solutions, we'll be glad to hear them, since it seems that this problem will eventually hit all Nexus one users.
I use fancy widget - In the clock settings, I selected application when clock pressed (lock enabler app). This solves the locking problem without pressing the power.
Use the usual trackball wake as the unlocker.
elio said:
This is certainly the most annoying issue on Nexus one...
I use a combination of "no lock" and "lock 2.0" to enable trackball wake and turning off via home screen. And when I need to reboot I use the "plug-remove battery-replace battery" trick...
If someone has better solutions, we'll be glad to hear them, since it seems that this problem will eventually hit all Nexus one users.
Click to expand...
Click to collapse
My situation is:
My Nexus is with non funcioning power on switch.
What is the solution to power on phone after i need to switch battery or Sim Card,
Thank You.
I have the same problem.Is it hardware or software issue?
I used the call Google and get a warranty replacement trick
Seriously, just call and get it replaced under warranty, that's the only real fix. They are aware of the problem. My phone is rooted, I didn't mention that, and they didn't have a problem with it, and I got my replacement within a few days.
Now that they've stopped selling them, it may not be as easy, but worth a try.
This is a serious issue for people outside countries that sell the nexus one.
I live in brazil and I hope this problem doesn't appear to me because it's cheaper to try to fix it than travel to usa.
Sent from my Nexus One using XDA App
As mentioned above, for people outside the US, replacement of the device is not an easy task; and even for those who get a replacement, the problem will eventually recur, since it seems obvious now that this is a hardware issue.
As for how to reboot the device: plug it to the charger (usb or main), wait for the orange led to turn on, remove the battery, as soon as the led will turn off replace the battery and the phone will boot.
I've had two bad power buttons, they were a hardware issue replaced under warranty.
Does anyone have any experience of getting a replacement from HTC in Singapore for this power button failure issue?
I bought my phone in the Google Online Store on my last vacations in US, I live in Mexico and call to HTC for the warranty but theres no solution outside US.
I use compressed air in the power button and works a little without the battery cover.
Sent from my Nexus One using XDA App
I had exactly the same problem. then i read about it in the nexus one forum and some folks mentioned, that deinstalling the app "advanced task killer" solved their problem. i tried it and now my power button is back to normal and working like a charme!
there is a program in the market to get it to wake from the trackball but I can't remember the name. I had the same problem and had to send it back to HTC and they fixed it for free. They told me there has numerous problems with the wake/power button.
Are ALL N1 fated to have the power button break? I just bought a Nexus One and i wan't to know if i should return it whilst i still can.
Some background info:
http://www.androidguys.com/2010/09/...yscom+(AndroidGuys)&utm_content=Google+Reader
Sent from my Nexus One using XDA App
Put me in the broken power button club. After going through a few months of the power button acting up, well it finally quit working. The good news is I still have 3 weeks remaining on my 1 year warranty, the bad news is the N1 has an unlocked bootloader. I called HTC last night and they emailed me an overnight shipping label. I chose the repair option instead of replacement. I did not discuss the unlocked bootloader with them. Since this is a hardware issue I can't see why they would deny the repair.
BTW, that is a great link on how to get the phone to turn on, I kept trying all last night to get it to come on by pressing the power button. If they deny the repair I will have them send it back and try one of the alternatives to turning the phone on and off.
I am currently using the Evil desire rom, should I flash back to a stock rom before sending it back.
Thanks.

Power button malfunction?

I know this is a known issue, but I think i got a rare case here.
I had some random issues in the start, before 2.2 came out, when the first
I started getting this issue after going over to 84B(?) and had used the N1 torch (high brightness) till the light started flickering, after that the button hasn't worked at all, EXCEPT inside the flashboot(?) menu, there the button works after about a minute.
Im still lucky enough to the point that the phone starts itself when i remove and insert the battery again (might this mean the power button is already "pushed" in?), also, i installed the trackball wake function just before the power button started malfunctioning so i havn't lost control of my phone just yet.
Does anyone have any tips to get the power button working again?
Get a swap from HTC.
I've done it with a broken power button and unlocked phone.
There's a little problem with that, since I the warranty goes away when you unlock, i took the liberty to open up the phone (removing the warranty sticker over one of the screws). I was happy I did it back then, because my power button started to work abit after that.
Also, I bought my N1 through a reseller on ebay, right after the phone was released, i also live in europe, so i think there will most likely be repair costs to get it fixed.
Has anyone done this before? Does anyone know how much these repairs cost?

[Q] Nexus One Power Button

So recently, my Nexus One's LCD cracked while playing cricket.. BOHOO! So I took it to the repair shop, and he fixed my LCD. YAYY! But the repair guy messed up my power on button. Before it used to be so soft and easy to turn on, but now it only turns on if i press it on a certain spot, which is very ANNOYING! I took it back to him and he didn't really fix anything. I just want to ask you if you know any easy solution to this. No, not the trackball wake. Like would it be easy for me to open my phone up and repair the button myself? Or do you think i'm out of luck?
Thank you
Psychokilz said:
Like would it be easy for me to open my phone up and repair the button myself? Or do you think i'm out of luck?
Thank you
Click to expand...
Click to collapse
Do it yourself!
http://www.youtube.com/watch?v=k74D4dGGf4U
well, sadly; my power button has given up finally.
Can anyone help me out by telling me how i'm supposed to turn my phone off completely. I'm using an app which allows me to turn my screen off and lock the phone, but is there one to provide me options for powering off and booting into recovery, bootloader etc? It's essential because i need to be able to turn my phone off to switch my battery packs, and to install new firmwares. Thanks.
Most importantly, how would i turn on my phone when it's completely turned off, since the power button wouldn't do any good
Try "Quick Boot" to switch 4-ways reboot function.
To turn on your N1, simply connect it to charger, whether it is wall, usb, or powerbank one. When the led lights up, pull your battery. As soon as the led down, insert your battery immediately.
My N1 has been "happily" running that way for months.
Sent from my Nexus One
My power button is on the fritz now too. Is there someone who fixes this? Can I make a insurance claim?

Power button Issues

Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
122 views and 0 replies, damn. whats this forum turning into.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
reversegear said:
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
Click to expand...
Click to collapse
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
wesleyel said:
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
Click to expand...
Click to collapse
yeah,,this device near 3years.
I have some problem with you at 6months ago, just repair it on electronic/phone service dude,at my country there are many place to repair electric device and phone
power button issue caused our old device, need to cleanup inside
I just spent 40.000IDR for it (3,52USD)
Finally resolved the issue me self.
I gave the power button a few nudge n a few hit and bam, it was responding again. All back to normal. Guess this device lives on to die another day lol.

power button problem

hello friends, today dropped my droid turbo, after that it seems that power button is little bit fell in, so it's harder to press on it, it's no more like volume button (no click effect), but it steel works, so is there some solution to fix it without disassembling whole device? thanks
Niku7a said:
hello friends, today dropped my droid turbo, after that it seems that power button is little bit fell in, so it's harder to press on it, it's no more like volume button (no click effect), but it steel works, so is there some solution to fix it without disassembling whole device? thanks
Click to expand...
Click to collapse
I have a not-quite-so similar issue; I dropped mine a couple of weeks ago, with a Diztronic case on it, and it landed on a brick walkway directly on the power button completely disabling any function whatsoever to the power button. I thought about opening the back of the phone and trying to replace the button with one from a previous busted quark that I still have. But instead, I have gotten by without it by using Lock Screen Widget (free from Google Play, along with other similar apps), which can place a button on the screen, either permanently or on Home screen only, to turn the screen off.
Now, to turn the screen on, Ambient Display has proven to be invaluable, plus in the Button settings of the Bliss (@NepoRood) custom rom I'm using, there is a selection to wake the phone using the volume button and I have it set to wake when it's plugged into a charger / PC. If you're not using Bliss, I'm pretty sure other custom roms have these wake features; if you have unlocked bootloader and root access, the Xposed module Gravity Box may be able to enable this as well. However, if your phone isn't rooted, I'm not sure if this wake feature would be available.
I know this may not directly answer your question, it's just what I've been using to get by. I am curious though if anyone else has had success personally replacing or repairing the power button.
RL_Wells said:
I dropped mine a couple of weeks ago, with a Diztronic case on it, and it landed on a brick walkway directly on the power button completely disabling any function whatsoever to the power button.
Click to expand...
Click to collapse
thanks for reply
so does anyone know i need to buy new button and replace it or need to change whole frame, which holds that power button?
Niku7a said:
thanks for reply
so does anyone know i need to buy new button and replace it or need to change whole frame, which holds that power button?
Click to expand...
Click to collapse
A few months after I got my original Droid Turbo the power button failed. Wouldn't turn it on or off. Physically had a problem. They told me that there is an issue with their power buttons and when it gets like that they have to replace the button.
However, perhaps you do have something as simple as a dented case/cover in the metal by the button which is restricting the button from functioning as normal. If you have something small and thin like an intricate pick tool, you might be able to get down in there a little bit and see if you can go all the way around the button. If it sticks or stops, that might be a dented area.

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