power button problem - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

hello friends, today dropped my droid turbo, after that it seems that power button is little bit fell in, so it's harder to press on it, it's no more like volume button (no click effect), but it steel works, so is there some solution to fix it without disassembling whole device? thanks

Niku7a said:
hello friends, today dropped my droid turbo, after that it seems that power button is little bit fell in, so it's harder to press on it, it's no more like volume button (no click effect), but it steel works, so is there some solution to fix it without disassembling whole device? thanks
Click to expand...
Click to collapse
I have a not-quite-so similar issue; I dropped mine a couple of weeks ago, with a Diztronic case on it, and it landed on a brick walkway directly on the power button completely disabling any function whatsoever to the power button. I thought about opening the back of the phone and trying to replace the button with one from a previous busted quark that I still have. But instead, I have gotten by without it by using Lock Screen Widget (free from Google Play, along with other similar apps), which can place a button on the screen, either permanently or on Home screen only, to turn the screen off.
Now, to turn the screen on, Ambient Display has proven to be invaluable, plus in the Button settings of the Bliss (@NepoRood) custom rom I'm using, there is a selection to wake the phone using the volume button and I have it set to wake when it's plugged into a charger / PC. If you're not using Bliss, I'm pretty sure other custom roms have these wake features; if you have unlocked bootloader and root access, the Xposed module Gravity Box may be able to enable this as well. However, if your phone isn't rooted, I'm not sure if this wake feature would be available.
I know this may not directly answer your question, it's just what I've been using to get by. I am curious though if anyone else has had success personally replacing or repairing the power button.

RL_Wells said:
I dropped mine a couple of weeks ago, with a Diztronic case on it, and it landed on a brick walkway directly on the power button completely disabling any function whatsoever to the power button.
Click to expand...
Click to collapse
thanks for reply
so does anyone know i need to buy new button and replace it or need to change whole frame, which holds that power button?

Niku7a said:
thanks for reply
so does anyone know i need to buy new button and replace it or need to change whole frame, which holds that power button?
Click to expand...
Click to collapse
A few months after I got my original Droid Turbo the power button failed. Wouldn't turn it on or off. Physically had a problem. They told me that there is an issue with their power buttons and when it gets like that they have to replace the button.
However, perhaps you do have something as simple as a dented case/cover in the metal by the button which is restricting the button from functioning as normal. If you have something small and thin like an intricate pick tool, you might be able to get down in there a little bit and see if you can go all the way around the button. If it sticks or stops, that might be a dented area.

Related

Power Button Hard to Press

Hello all,
I got my phone when they first came out on Jan 5th and have just ran into my first issue. It seems that the power button has become really hard to press (like it is lower than it used to be). I have to press down just right to get it to register. I know that others have been having power button issues and was wondering if anyone has ran into this? Any suggestions on actions to take? What were others peoples power button issues?
Thanks
Yea, I started to use No lock from the market its free. With this program you can use the trackball to unlock you phone or bring it from sleep mode you will not have to use the power button as often.
Hope this helps
Is your button hard to press or just not registering?
Sometimes I would have to push it more then once. So I don't believe its really hard to push but, more so just not registering all the time.
It's not to often I had that problem. but, I did notice you have to use the button alot so I didn't want to wear it down.
Mine used to be like that and then eventually it became extremely hard to press. Practically took 10-15 tries using force to get it to turn on. I sent it back to HTC and now it's more responsive than when I first got it. Took about 4 days total.
Leo Laport's nexus's power button broke. Just send it back.
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
I have the same issue, hard to press and sometimes not registering at all.
Unfortunately trackball wake is not available for froyo yet. This would be a fine workaround for me.
I was having problems with the power button not working well, but it seems to be much better under the new FRF72 Froyo build.
SBS_ said:
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
Click to expand...
Click to collapse
Good idea!
SBS_ said:
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
Click to expand...
Click to collapse
+1 on the excellent suggestion.
The rear battery cover is integral to the power button assembly. It keeps it aligned on the fore aft axis. So dust and crap therein seems to restrict it at times. If you have power button issues, at very least remove the battery cover to see if releasing the friction it creates improves things. The power button becomes somewhat wobbly and loose with the rear cover off.

Nexus One Power Button Issue

I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.
Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.
Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.
Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.
I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.
My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?
It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.
Any way to fix the issue?
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
has anyone tried to repair this?
NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
Click to expand...
Click to collapse
defroster said:
has anyone tried to repair this?
Click to expand...
Click to collapse
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!
Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo
Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3
Does anyone know if htc india supports the nexus one for after sales service

Samsung Captivate Power Button Not Working . FIXED :)

If your phone's power button is in a 'pressed' state, like mine, (turns on automatically when battery is inserted), it is a hardware issue.
Here is a hassle free alternative to turn on the phone when it is in sleep mode, without relying on the power key!! Takes a minute or two only!!
1. Get 'Go launcher' from the app market (play)
2. Get 'Go Locker'
3. Now Enable Go Locker on your device. And you are done!!
When the screen goes black again, Just press the volume button, The screen wakes up!!
Using this method you don't lose the normal functionality of the volume rocker!!
I recalled that I used to have Go Locker on my phone, and that when I pressed the Volume key the screen turned on!!
At that time I found it a little annoying, But now it has turned out to be such a gift!!
* For this method to work, your phone has to be rooted.
The power button is not going to work until the hardware is repaired, I prefer to use this method, because it is a safe and quick method!!
Believe me I looked around the internet and this forum for a fix, The usual method: editing the system files on the phone, and after which the volume button cannot be used to control the volume.
For those looking for a quick fix, just follow my method!
Cheers!
There are also several roms out there that have the volume rocker wake built into the rom without making it completely useless for it intended purpose. As well as several that offer a go to sleep toggle in the notification window so you can lock your phone again.
so this is a hardware issue ? i had been using the go locker i been using but the power button is annoying cus it keep showing the power button options . and killing my battery.
only fix is samsung?
Pretty much every version of cm for cappy has volume rocker wake as an option, because of this common problem. I use app called turn off screen as well.
Natureboyhcg said:
so this is a hardware issue? only fix is samsung?
Click to expand...
Click to collapse
I had the exact same problem with my Epic Touch 4G. Thought it was the ROM, the overclock, etc. I flashed back to (almost) stock, went back to original clock speeds. I couldn't figure out what it the world was causing the issue, until it got worse. Then, I noticed that even brushing past the power button would wake the screen, and about 10 seconds later the phone would reboot.
Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!
Several eBay sellers offer the proper replacement switch you'll need.
(They don't include the required skills to properly desolder/solder it, however. It's a tiny switch - about 4mm x 2mm x 1.5mm, and you'll need a good quality fine-tipped soldering iron.)

Power button loose

My power button has some play to it where it very clearly wiggles up (towards the top of the phone) and down (towards the bottom). The volume buttons don't have this. Is anyone else experiencing this and is it normal? Thanks!
sent from my droid turbo
Mattish13 said:
My power button has some play to it where it very clearly wiggles up (towards the top of the phone) and down (towards the bottom). The volume buttons don't have this. Is anyone else experiencing this and is it normal? Thanks!
sent from my droid turbo
Click to expand...
Click to collapse
Mine does the same. I'm fairly sure that it's a normal thing. It's not really a big deal unless it falls out
It is normal. My Droid Maxx('s) have all been the same. Carry on enjoying the new phone.
It's normal, unless yours is hanging outside of the phone or something ridiculous. But yes, there is some "wiggle" on the power button.
I thought it was normal until my power button stopped functioning several hours ago (no more 'clicking'). I've had a cheap Diztronic rubber case around the outside and I never liked how the power button felt with or without the case. I've had the phone since a few days after it was released. Luckily I have it moforooted and I can turn the screen on and off through remaps until I can get a replacement.
Just a warning that the power button may be gentle and liable to damage easily (I haven't dropped it too much, and there's only minor scratches to the sides).
Did you end up ordering a power button replacement and that solved the issue for you? Thanks!
itsdubai said:
Did you end up ordering a power button replacement and that solved the issue for you? Thanks!
Click to expand...
Click to collapse
You can't get a replacement power button. I had my phone replaced and it fixed the power button issue. If you can order a replacement part, it's going to void your warranty by disassembling the phone to fix. I figure its not the button, its going to be the entire board that has the circuitry for the buttons on it so it's not some user replaceable part.
My power button does the same as what OP stated. Never had a problem with it though.
aven1357 said:
You can't get a replacement power button. I had my phone replaced and it fixed the power button issue. If you can order a replacement part, it's going to void your warranty by disassembling the phone to fix. I figure its not the button, its going to be the entire board that has the circuitry for the buttons on it so it's not some user replaceable part.
Click to expand...
Click to collapse
I found a replacement power button on ebay and ordered it :/
Sent from my DROID Turbo using Tapatalk
itsdubai said:
I found a replacement power button on ebay and ordered it :/
Sent from my DROID Turbo using Tapatalk
Click to expand...
Click to collapse
I'm not an expert by any stretch on the hardware of smart phones, but I'd be careful. If your phone is still under warranty, you may want to just send it in to be replaced (note they may reject it if it has bootloader unlock). I don't know if the power button pops out like the volume buttons, and again I'm not sure that the button itself is the problem. Anyway, just be careful, you don't want to rip the power button out and end up physically damaging your phone to the point it could be rejected for warranty replacement.
Perhaps one of the fellows in the direct hardware access thread can advise on whether you can simply pull the volume button out without breaking anything.

Just rooted Droid Turbo yesterday. Now, phone freezes every 10 minutes

I just rooted my turbo with Moforoot and it's been O.K. yesterday except the fact that i couldn't install xposed after hours upon hours. I was tired and decided to sleep and my phone fell off my bed and this morning it was dead although the battery was alright. I have a case on my phone and i've dropped it other times. It is also noteworthy saying that today i FELT as if my power button was sort of permanently jammed in my phone - it feels like the power button doesn't come out as much as it should- .
Main concern: my phone has been freezing every so 7-10 minutes after turning it back on, even after deleting and undoing everything that I had done since the day I rooted my droid.
Second Concern: I'm not sure whether my droid's power button normally came with a somewhat deep power button. If anyone can, can you check to see if, when you push in your power button, whether or not the button gets pushed PASSED the phone as in it gets pushed into the phone, unlike the volume buttons. Thanks guys. This problem has made my weekend quite hectic.
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
Buttons: Put your naked phone in a good case that has its own buttons that overlay those on the phone. I use a Tudia hard case. It's bit thick & heavy but the Tudia's buttons take some pressure to push & cannot be pocket-pushed. The case's buttons balance the too-soft touch on phone's buttons nicely. Totally solved over-pushing and no more pocket-pushes.
Root:
I had a couple of crashes post-root too, but tracked it down to a SU conflict between AirPlay and AirAudio BT streaming music or vids from GMusic or DoubleTwist on android>Apple TV>hifi system. Problem solved, gave SU access to AirAudio and took it away from AirPlay and all's right since. Be cautious which apps get SU access and which do not. If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time. See if the ensuing rooted restart makes the phone behave. It did for me and I've had no probs since. Root freedom has its price! Good luck.
--------------------------------
It is also worth noting that my phone has had no problems before, so it is fair to conclude that this problem is either due to the rooting, the tampering, or the dropping of the phone.
If anyone would be so generous and would post a video of them pushing their power button, that would be of great help too. Thanks everyone.
-Qarie[/QUOTE]
bookman888 said:
Hey - saw your post - I also rooted recently. Separately, was also critical of the right side buttons on a naked XT1254. They are too easily engaged, pocket-pressed or could be "over-pushed" or jarred in a drop.
If your phone crashes, besides a regular restart w/ power button, consider a hard restart pressing screen + both volume buttons at same time.
-Qarie
Click to expand...
Click to collapse
[/QUOTE]
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. The button is now limp/loose and no longer makes any "clicking" tactile response when pressed. Obviously it does not control the power anymore. I have been afraid to take it into Verizon as there is some clear physical damage near the power button and I am sure I will need to pay to have it warrantied. I wish I would have seen your advice to put it in a case that protected the buttons before it was too late!!
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.
I just wanted to reiterate your point and also ask a follow-up question about your hard restart advice? I have never heard of this method before (pressing screen/both volume buttons). I am a habitual resetter of my devices as I feel like starting with a clean slate always makes them run faster, but unfortunately can't do this anymore unless I let the phone run out of battery completely (which is pretty much impossible with this unit LOL).
Thanks in advance.[/QUOTE]
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
bookman888 said:
I'm not sure what your question is. I discovered 3 button method of reset and found it worked. Had a few crashes the first days post root but since all's well. Zero crashes in 2 weeks. . Not expert enough to tell you why is works, it just did in my case. If you're apprehensive about verizon repair, find a local phone tech, it shouldn't be that tough or costly to replace a power-on button. Then buy a good case!
Click to expand...
Click to collapse
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
jfrostad said:
I am wondering what exactly this three button method is? I am not rooted so it might not work for me (scared to root with the broken power button! thanks for the advice re: local phone tech, I will look into that), but how does it work? Where do I press on the screen, etc? If you could give me a step by step it could prove very helpful.
Thanks.
Click to expand...
Click to collapse
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
bookman888 said:
=====================
If your power button is toast, then this is not going to work, but if the power button is functional...
In any screen, just hold down Power + VolUp + VolDown simultaneously for about 3 to 5 seconds or until the phone goes dark.
Then release all 3 buttons and the phone will restart itself in a few seconds with the usual DROID animation screen. No need to press Power-on again.
I'm not a tech but suspect this kind of restart clears a few caches and the phone should run normally on restart, rooted or not. I've done this about 4 or 5 times with no issues. This method will also work if an app "freezes" the phone. It's just another way to restart. Let me know if it works out for u.
Click to expand...
Click to collapse
Got it. Ya, I guess that won't work for me - I got confused because earlier you said "press screen" so I thought perhaps that might just be the phone screen itself (not the power button). I will look into a local phone tech, this is getting ridiculous!
Workaround . . .
Qarie said:
I just rooted my turbo with Moforoot . . . today i FELT as if my power button was sort of permanently jammed in my phone . . .
Click to expand...
Click to collapse
jfrostad said:
Unfortunately, my power button was "over-pushed" in a drop (putting phone in pocket with gloves on, missed the pocket...oops phone managed to land precisely on the power button) and no longer works. . .
Click to expand...
Click to collapse
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
I believe it could serve as a good temporary (or permanent) workaround for a broken power button, as long as the phone is never actually turned off ('cause then you really would need a working power button).
There may be other apps that do some of the same things, but I've been using P.T. for a month or more and I'm extremely happy with it. Here's the app info (browser link):
https://play.google.com/store/apps/details?id=com.painless.pc
( PS: I don't have a Turbo yet, I'm just browsing the forum for info. )
Moondroid said:
Just FYI, I'm using an app+widget called Power Toggles (link below) that offers on-screen tap functions, including power, for rooted devices. The widget bar is customizable, to include adding a button that will give you pretty much all options for restarting your phone: Power off, Reboot, Reboot to Recovery, etc. You have to scroll way down the "Add" list to find the power-related buttons, but there's a "master" button that provides several options on pop-up.
Click to expand...
Click to collapse
Thanks for the helpful and informative post. I already use PowerToggles but am not currently rooted.
No problem. Yeah, I didn't realize it was using root (on my Razr M, at least for the power functions) till I installed it on my unrooted Moto X.

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