I live in "moderate coverage" area(confirmed by 3 separate ATT reps). I got myself the Captivate the wife got the iphone4. In my house, the iphone gets 1 bar and in our home no bars. Obviously no way measure iphone signal in dBm's(good job apple. It is really a walled garden isn't it).
On captivate, i keep oscillating between -105 to -115dBm and from 4 asu to 1 asu. I really really love the captivate and I was looking forward to a decent Android GSM phone since I travel to Europe/Asia a lot. But the signal is really bugging me. A few times, I couldn't hear the other side properly(the iphone was much worse in such cases). I have till Thursday to decide whether I was to keep the phones or return it. I am very weary about committing another 2 years to death-star is this is going to be an issue.
Can people please advise if this is really a problem OR just ignore this and live with this. I really love android but need a GSM/World phone due to my travels.
Please put me out of my misery. I can't make up my mind
Buy an AT&T Microcell if they are offered in your area. That is probably the only thing you are going to he.able to do about the coverage situation.
Sent from my SAMSUNG-SGH-I897 using XDA App
Complain enough about you're area coverage .it will either get you out of your contact, or a free microcell.
Sent from my SAMSUNG-SGH-I897 using XDA App
i complained a lot to 3 different supervisors and they wouldn't offer a free microcell. Would give $70 credit, but did not realize that if I buy the microcell, it add $20 monthly fee. I am not sure if the last supervisor was bullsh****** me, cause the store rep didn't mention the $20 monthly fee.
I was out of contract when I upgrades, so if I return I will go back to no-contract.
i suspect it's reading falsely low or weak - i've got a vibrant and it generally reads the same, where my earlier MT3G would show -63 to -87
but mine doesn't drop calls and pulls 3G and sometimes even pulls down HSDPA
depending on traffic on the web, while showing -111 dBm, mine will test at speedtest.net showing as high as 5.4 Mbps download,
it generally shows 1.6 to 2.6 Mbps but again, all those test results were while showing -105 to -111, same as yours
the Mt3G, while it showed higher signal strength in same spot, never got above 1 Mbps download speed, which is why i'm thinking the signal strength is reading falsely low
if you're not dropping calls and pulling down at least 1 Mbps download speed, i wouldn't worry about it
but in case it helps
I bought 2 at the same time (one for me and then one for the wife). Her's was having the same issue. We have a MicroCell and I get 5 bars and like -85 dBm while her's was showing one bar and -100. Bad antenna. Return it for a functioning one.
themogul said:
i complained a lot to 3 different supervisors and they wouldn't offer a free microcell. Would give $70 credit, but did not realize that if I buy the microcell, it add $20 monthly fee. I am not sure if the last supervisor was bullsh****** me, cause the store rep didn't mention the $20 monthly fee.
I was out of contract when I upgrades, so if I return I will go back to no-contract.
Click to expand...
Click to collapse
I could be wrong, but, I was under the impression the $20 monthly fee is only if you use the microcell in conjunction with your home internet to get unlimited (doesn't go against your rollover minutes) calling from your cell number. Thats how you get the MC free, otherwise it's $150.
After trying another 2 reps, I actually found someone who actually figured that my 3g reception is really really weak and shipped me a microcell give me the credit of the full amount. Finally got lucky. Anxiously waiting for it to try out the signals. I will post my findings here. Need to buy a homeplug adapter so I can keep this by the window. I really hope those works out as I really like phone
Sent from my SAMSUNG-SGH-I897 using XDA App
I got the microcell working after some intial hickups. Its been about a week that i have been using the microcell and its working good for me. I get four bars in most of my house which is so much better than no bars. The call quality is much better and all calls are very clear. The iphone and captivate both hold the calls much better now. I am glad this resolved my basic calls issue and i get to enjoy this excellent phone.
Thank you all fpr ur help.
Sent from my SAMSUNG-SGH-I897 using XDA App
What does the service has to do with the phone? I'm confuse. I'm getting the same signal strength I was getting with the iDon't in my home. I don't think it's the phone just the service.
Sent from my SAMSUNG-SGH-I897 using XDA App
I noticed this problem the moment after buying mine. At the store once they powered mine up i walked to the floor model and my signal was 20dbm less than the other. Now in my apartment i get no signal what so ever when my BB would get some. Debating on exchanging mine for another after reading that broken antenna comment
Sent from my SAMSUNG-SGH-I897 using XDA App
My first captivate had a bad antenna and got no signal at all, anywhere, even in front of a microcell at their store it got 0 bars. So return or exchange it. Some of them have bad antennas.
Very good to know, I'll be exchanging mine on Monday
Sent from my SAMSUNG-SGH-I897 using XDA App
Does anyone have data on what good signal numbers i should see? Should I see positive DBm? If so, what? Positive 90? Or is Negative 50 OK?
I can't seem to find good reference material, but I don know when i leave my basement my signal goes from Negative 107 to Negative 95.
Thanks for any references or education.
A higher but negative signal is stronger, with -50dbm being extremely strong, -90dbm usually supporting weak data, voice being acceptable to -95dbm and anything lower than that is considered an unusable signal for most mobiles
Sent from my SAMSUNG-SGH-I897 using XDA App
What is the best signal strength you gotten.? I think mine is -91 it doesn't seem that good. How about you guys? Oh i am in Houston.
Sent from my Nexus One using XDA App
I've personally have seen my phone hit -50dbm which I believe is the highest this receiver will read. However this is very sporadic and rare. On average it is in the 90s which is unacceptable. Even beside my girlfriends BB my signal is always 30dbm lower than hers. Keep in mind dbm is a logarithmically scaled unit so 30dbm means my signal is roughly 10 TIMES lower than hers. 3dbm is twice the power
Sent from my SAMSUNG-SGH-I897 using XDA App
When do you measure your signal levels?
I got same weak signal during cell standby (no phone call, no data traffic).
However!
After initiating data transfer/call signal increases significantly. I'm getting -60-80dbm.
This means radio is saving battery juice when not extensively used, which should be considered positive.
xan said:
When do you measure your signal levels?
I got same weak signal during cell standby (no phone call, no data traffic).
However!
After initiating data transfer/call signal increases significantly. I'm getting -60-80dbm.
This means radio is saving battery juice when not extensively used, which should be considered positive.
Click to expand...
Click to collapse
I've noticed this too, at idle if I have one "bar" and I initiate a phone call the bars will increase to 2-3. However, there are times where I am on the fringe of no signal whatsoever to even initiate a call or to use data because the signal received is so low. Also, when my captivate reports 2-4 bars its usually still at -90dbm. I just did a test by calling someone and watching my bars, although the bars went up, while the conversation was still engaged I was only getting below -90dbm. I'm about to head to the store to check out a replacement
Just traded phones, this one seems to have the same issues... I'm curious if the build date has anything to do with this. My first Captivate was on 7/27/10, this was printed on the battery at least. The AT&T rep gave me just a new phone while using my same battery, how can I check the build date of the phone with the serial number? I've seen mention of this somewhere on these forums about a link at Samsung that will tell me
Edit: Figured it out, it's under the Samsung product registration, when you enter your IMEI it tells you the manufacturer date. This one is also 7/27/10... I wonder if it's a common problem with older phones. Can you guys having this problem verify your manufacturing date?
Related
I've noticed DRAMATIC worsened signal and slower data speeds since HSPA+ got turned on. The whole reason I switched to T-mobile has turned against me, I now experience the connectivity issues from holding the phone that were previously non existent to me and I'm almost always on EDGE. If it does connect to HSPA its unusably slow whereas it used to be close to 2mb speeds prior to their "upgrade" anyone else experiencing this?
Sent from my Nexus One using XDA App
Yes I was near Beverly hills today off the 10 and I particularly had zero 3g, lost service completely, then it stayed on edge. This area never did this before. I bet they are doing network maintenance or something. Which area are you having problems?
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
katiepea said:
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
YES same exact thing with my buddy's t-mo N1 when we were downtown.
Compared each others device (got an att vers.) he didnt even have access to maps. But he's been crying about it for a while now, even in Santa Monica he would have some reception trouble and connecting to EDGE.
Last time he told me he found a work-around and got a widget turning the thing on and off to reset but I honestly don't believe that's a workaround..
maintenance, yeah better chance. found an article stating t-mo working on 4G, hopefully itll make you feel better. Try and keep your phone nice and clean b/c hopefully the N1 is rockin by then.
t-mo to 4g maintenance.
Other cities have reported similar issues while upgrading to hspa + so I'm confident it'll get better, i mean before this is was fantastic for meso I don't really see how it would get worse
Sent from my Nexus One using XDA App
Has anyone had luck with signal boosters on the dinc and or know of a good one?
Sent from my ADR6300 using XDA App
The stick on types are bogus.
You can purchase a signal booster from Verizon, but they are $199 (or $99 after rebate) but require a subscription to use as well.
http://tinyurl.com/lqb63e
There are other products as well, but they are typically north of $150 as well.
krelvinaz said:
The stick on types are bogus.
You can purchase a signal booster from Verizon, but they are $199 (or $99 after rebate) but require a subscription to use as well.
/tinyur l. com/lqb63e
There are other products as well, but they are typically north of $150 as well.
Click to expand...
Click to collapse
it doesnt require a subscription lol
Think it was the AT&T one that did.
Not a bad deal, especially if you have a number of phones and a weak signal.
not sure that is what he was looking for though.
Think he was really asking about something you can attach to the phone itself.
Either attach or stationary. I get horrible signal at work and just need something to setup on my desk for better signal.
Sent from my ADR6300 using XDA App
I have Verizon signal booster. It just broke so I need to send it in. It works great in my house within 20'. Farther than that its no better than a regular signal. The thing I hate about it is, if your talking on the phone and walk out of range it will drop your call. I do it walking out in my back yard by the pool and if I get into my truck and drive out of my driveway it drops the call. I have a home office and it does help while in it but no where else. I have very mixed feeling about it...
Sent from my ADR6300 using XDA App
totmur said:
Either attach or stationary. I get horrible signal at work and just need something to setup on my desk for better signal.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
ask your work if you can connect your phone to their wifi network, free signal...
I work for a large corporation who has a closed network and religiously watches bandwidth usage. Can't use the wifi. Sadly a booster is my only option. I may just make one this weekend.
Sent from my ADR6300 using XDA App
totmur said:
I work for a large corporation who has a closed network and religiously watches bandwidth usage. Can't use the wifi. Sadly a booster is my only option. I may just make one this weekend.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
ahhh, well its time to get a different job then lol
Make one you say?! I am all ears!
Sent from my ADR6300 using XDA App
couple different methods, if im successful ill probably post a tutorial on it.
Cool, thanks.
Sent from my ADR6300 using XDA App
totmur said:
couple different methods, if im successful ill probably post a tutorial on it.
Click to expand...
Click to collapse
subbed for you to miraculously fix my signal problems also
azturbomini said:
I have Verizon signal booster. It just broke so I need to send it in. It works great in my house within 20'. Farther than that its no better than a regular signal. The thing I hate about it is, if your talking on the phone and walk out of range it will drop your call. I do it walking out in my back yard by the pool and if I get into my truck and drive out of my driveway it drops the call. I have a home office and it does help while in it but no where else. I have very mixed feeling about it...
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
If you're only getting 20' range on your booster, then it had a problem long before it 'broke'. I have mine set up in my basement, and I get 5 bars anywhere in my house (and that's well over 20'. It's set up in a location that also lets it cover my front yard, and well into my neighbor across the street's front yard as well (I REALLY need to get it set up in private mode). The signal drops in my back yard to about half, but I live on a hill, so some of the signal is being blocked by the ground between the phone and extender. Between that and my Wifi at home, I'm more than pleased with my box.
I will agree with the dropping of calls when you go out of range though, but that's the nature of the beast and can't be helped. You can't switch from a Voip-based call over to a cell tower, at least not with current tech...
I am going to try another one (sending this one back) and hopefully it works better. My WiFi n router also suffers from significant signal loss too. I always kid that our house is built on an old Indian burial ground. I do live in Arizona... Hummmm
Sent from my ADR6300 using XDA App
I'm in Arizona.... The spirits around here lift my signals higher... you must have bad mojo...
The Verizon booster looks pretty cool, but I don't need one, signals here are great even at work though we don't have WiFi at work due to PCI compliance issues.
Just a personal opinion possibly turned RANT!
Please people... just say NO to femtocell signal boosters... they are the most insulting rip off ever offered.
Call Verizon and complain about your signal where you live... do it every few months until they do something and guess what... they usually will.
Why pay them (a lot) your greenbacks for a piece of hardware to make up for their poor coverage in your area?
Why pay them (a lot) so they can use YOUR already expensive broadband on the expensive hardware to make up for their poor coverage?
Why pay them (a lot) so they can STILL CHARGE YOU MINUTES when you use the expensive hardware that works on the broadband you are paying for???
I know that some people feel they must have it... but seriously, this is a principle worth standing up for... this is like letting our government give us higher taxes... the government and Big Red (a company I like BTW) has got enough of our money... make them get the job done with what they have!
Thanks for listening so respectfully... I'm all done here
The ONLY way they can fix the signal where I live, would be to put a cell tower in my front yard. I currently don't WANT a cell tower in my front yard, so the femtocell will do nicely.
Also, my work paid for it, so it's no cash out of my pocket, they pay for my cell, so again, no cash out of MY pocket. 99% of the time, my outbound internet bandwidth sits unused, so it's no big deal there either.
Also, with the current sale, it's only 99.99 after the rebate, so it's not THAT expensive...
veloslave said:
Please people... just say NO to femtocell signal boosters... they are the most insulting rip off ever offered.
Call Verizon and complain about your signal where you live... do it every few months until they do something and guess what... they usually will.
Why pay them (a lot) your greenbacks for a piece of hardware to make up for their poor coverage in your area?
Why pay them (a lot) so they can use YOUR already expensive broadband on the expensive hardware to make up for their poor coverage?
Why pay them (a lot) so they can STILL CHARGE YOU MINUTES when you use the expensive hardware that works on the broadband you are paying for???
I know that some people feel they must have it... but seriously, this is a principle worth standing up for... this is like letting our government give us higher taxes... the government and Big Red (a company I like BTW) has got enough of our money... make them get the job done with what they have!
Thanks for listening so respectfully... I'm all done here
Click to expand...
Click to collapse
Wilson Electronics and a few others make a device, actually made for mobile use but works great if altered for home. It comes with a mag mount antenna for the top of the car and a dome type for inside the vehicle. I have a 12db gain wilson antenna on a pole up high and a mag mount inside the house, and a 12 volt power supply. Works great for everyone near me and even repeats EVDO ;-)
madman34 said:
Wilson Electronics and a few others make a device, actually made for mobile use but works great if altered for home. It comes with a mag mount antenna for the top of the car and a dome type for inside the vehicle. I have a 12db gain wilson antenna on a pole up high and a mag mount inside the house, and a 12 volt power supply. Works great for everyone near me and even repeats EVDO ;-)
Click to expand...
Click to collapse
can you explain a little more detail about how you did that? I went to the site and the mobile attenna had to be connected with the amplifer and then the amplifer had to be connected to the phone. I got lost real quick. But i got some ****ty service and would like to do something like that.
i have unlimited minute plan allready do they charge you more just to use the device or do you just buy the device and if youre voice plan was unlimited before you bought the microcell there is no extra charge?
You pay for it, that's it. They have a plan you can pay monthly for, but it isn't needed.
Sent from my GT-I9000 using XDA App
screwyluie said:
You pay for it, that's it. They have a plan you can pay monthly for, but it isn't needed.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
so the scenario is now, i have unlimited talk&text&2gig of web which i barely touch i download everything off my home wifi, so my bill wont go up 1 cent except for the cost of the device?? i mean i still have unlimited talk and text even if it goes through the device?? i know about the data but i avoid that by useing my wifi... they still charging 150 for it???
the answer is yes. Your choice: unlimited everything and weak signal or unlimited everything with micro cell using your broadband service. Just to get strong cell signal.
Sent from my SAMSUNG-SGH-I897 using XDA App
If you don't have unlimited minutes, it's $20 per month to allow unlimited microcell usage.
Make sure you get a good GPS lock on the microcell, otherwise your phone will flip out. I had to exchange my first unit. Once I put the second unit on a UPS I've not had any problems.
Sent from my SAMSUNG-SGH-I897 using XDA App
at&t has been giving out microcells recently - mostly to iphone owners to keep them from going to Verizon. I would make a run at getting a free one. Just tell them the iphone on Verizon is looking really good
cobeebs said:
at&t has been giving out microcells recently - mostly to iphone owners to keep them from going to Verizon. I would make a run at getting a free one. Just tell them the iphone on Verizon is looking really good
Click to expand...
Click to collapse
Wish I'd known that. Had to buy one after being an att customer for 6 years and my house didn't get their signal, although they stated it did. Oh well, now I get full bars so it's all good I guess...but at $150...ouch!
The $20 per month is not required but if you add it it helps you get a rebate for the micro cell...so add it, cubit the rebate and then remove it once you've paid it for the first month...that'd my advice.
...jeepers creepers mofo.s...
Just a word of warning on the MicroCell. I had one for a while (I'm selling it now on eBay). A couple of times a month our cell phones would all stop working at the house. I would have to go to the web site to un-register and re-register the MicroCell to get things working again. There was no way to tell that anything was wrong (you still had 5 bars) you just couldn't place or receive calls.
How to get a free microcell and additional $ from att
It is a pain, but it worked for me.
I contacted att on/about 5 -6 times, spoke to various tech support people. Proved to att that I get very poor reception (no 3g), live beyond 5 miles from a tower, etc.
Took a little bit of time, but found the right person who would deal. They gave me $200+ due to poor reception from when I purchased my captivate (3 months)(of course, I've had poor reception for years)
Purchased the microcell for $150, participated in their $100 rebate plan. I had to pay for the $20 service until the rebate came through...=$40 cost.
Instead of paying for the microcell, I netted $110.
I find that att always deals...just need to find the right contact at the company.
does the rom or modem have any bearing on the microcell working? in other words i have paragon 5.1 on my cell and modem i9000bvjjpd does that matter or will it work anyways and if modem is a issue which should i go back to?
i got the microcell running, works good pretty good clarity, manager at store asked me if i wanted a job, she said she had never seen someone belittle the at&t reps into giveing a full cost credit i had to pay 220 but i had a 220 credit on my account before i left the store, something about thee microcell did NOT like the modem i was useing sucker went into reboot loop finaly loaded another modem and ran clock work recovery and flashed new modem and problem vanished
Do any of you know, if you have a microcell in your house can a family member with a non-data, voice only phone, like a go-phone say, receive and make phone calls over the microcell?
As far as I know, if they are an AT&T customer, they can use it, as long as you give them access
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
benebrady said:
As far as I know, if they are an AT&T customer, they can use it, as long as you give them access
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Click to expand...
Click to collapse
Their phone also has to be 3G. You may laugh, but my mom's phone is an old Nokia that isn't 3G, so her phone won't see my Microcell.
When I first got my Microcell I had problems about once a week - that was with a Linksys router. My Linksys started giving me a lot of problems, so I replaced it with a NetGear. I haven't had any problems with the Microcell since. It was expensive because I couldn't talk anyone into cutting me a break (and I called several times), but it is SO worth it to have full bars at my house.
I got a Microcell for free - I've been an AT&T customer since before Cingular - I think I started with them in 1986. The local corporate store owner lives right nearby, he has a Microcell because the reception here is so bad. I called AT&T and politely but firmly insisted they give me one - and after a day's review, they called me and told me to go to that store and pick one up. They had discussed it with the manager and he confirmed how bad our reception is. It works well
Has anyone else with a Microcell noticed that the battery drains very quickly? I've had mine for a couple of months now, and the battery in my Captivate drains at the rate of about 5-8% in an hour. That's with little to no activity.
Shouldn't it be the opposite? Full signal, less battery drain? I've seen the opposite before I got the Microcell.
Interesting you should say that, I've been wondering the same thing (battery drain since the Microcell installation). Maybe it isn't SpeedMod 13c after all.
Yep. I was using SpeedMod 13a when I was running Cog 3.04. It was great paired with the modem I had (jk4 if I remember correctly). It was sipping very little power, until I got home to the Microcell and then it dropped like a rock like I mentioned before. It's happening for me again with Cog 4, so I think it might be something with the MicroCell. No way to really troubleshoot it either, since AT&T have locked these things down pretty tight (no UI, etc.).
I'd be curious to see how many of us are having this same issue or if anyone is having the opposite (no battery drain).
reinbeau said:
Interesting you should say that, I've been wondering the same thing (battery drain since the Microcell installation). Maybe it isn't SpeedMod 13c after all.
Click to expand...
Click to collapse
I'm calling ATT tomorrow. Years I've been putting up with crap signal at my house...I'm gonna use the Iphone to Verizon routine
My speeds right now are horrible. I just got the note last week from my sgs2. Wont even get above 200kbs a sec. I went over my 5 gig cap last bill cycle on my sgs2 and should have a new bill cycle yesterday but still see no improvement on 4g speeds. Is something wrong or should i wait another day or two? The icon still shows 4g tho and not edge.
On my s2 i would gwt an average of 10mb a sec. I miss that
Sent from my SGH-T879 using xda premium
I say you wait it out. I normally get between 5mbs and 25mbs down and 500kbs and 3mbs up.
I'm curious as well. Can you guys post where you're located?
I'm in the LA area, Inglewood to be exact.
Rawsx....
When I first got my Note, my connection speeds were all over the place (from 300 kbs to 12 mbps..... but more consistantly on the lower end of that range). After a few days, I called T-Mobile and complained loudly (prior to the Note, I'd always had decent speeds here in the cul-de-sac). They ended up shipping me a signal booster (looks like a wi-fi router and a "base station"). I put the router-looking piece next to a window in my home office (area with strongest signal in house), and sat the "base station" piece in the family room. Now I'm consistantly getting around 15mbps down and 1-2 mbps up...
Sent from my SGH-T879 using xda premium
What's the model of that signal booster and where can I get one..?
Sent from my SGH-T879 using xda app-developers app
Atn..... I don't see a model number on either piece other than the "T-Mobile" logo stamped on both the router part and the base station...
I DID NOT have to pay for this booster..... I called T-Mobile and *****ed to high heaven about how bad my signal had gotten lately (lived in same house for over 15-years).... They took it upon themselves (T-Mobile) to send it to me... I think I did have to pay for shipping.... But it's more than doubled my 4G signal strength....
It may have helped that I've been with T-Mobile for about 11-years now and have a 5-line family plan (I'm sure that didn't hurt)....
Let us know how it turns out for you.....
Sent from my SGH-T879 using xda premium
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
Sent from my HTCONE using xda app-developers app
Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Thanks jrgalioto. Will let you know what happens...
jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
No you won't lose any data but a nandroid never hurts
Sent from my HTCONE using xda premium
josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.
weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app
Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.
Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.
the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Click to expand...
Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.