SIM network lock after reflashing of JM5 - Galaxy S I9000 Q&A, Help & Troubleshooting

Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you

Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.

The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?

What on Earth, same issue here.
My phone just randomly got locked.

sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?

I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.

Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App

nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.

so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App

No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.

rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.

sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.

Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?

sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...

Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.

Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us

yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't

...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.

Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.

That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news

Related

[Q] Galaxy s problems

Right, im having various amounts of trouble with my galaxy s.
I bought it from my uncle brand new, it kept telling my that my sim couldnt connect to the network, so i had it unlocked. It still wouldnt work, then when i walked out of the building it decided to start working a few minutes later.
I then had to take out my battery for something then put it back in & boom, it stopped working again, now when i make calls it says not registered on network and when i try to connect it to the orange network it tells me that my sim cant connect to that network what do i do?
i see 2 options
take it back to the store for warranty (yes you bough it from your uncle, he should still have the original invoice)
or you can flash your device back to stock, and do a factory wipe
if i reset it to factory will it counteract the unlock?
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
AllGamer said:
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
Click to expand...
Click to collapse
so should a master reset sort it or? cuz i really am getting annoyed without a phone as i need it for business
do a master wipe first
if that still doesn't fix it, then a reflash via Kies or Odin should do the trick
if all that fails, then i'll take it back to the store for an exchange
i dont understand why its doing this though?
it was working around 1 oclock, then when i had to take the battery out around half 5 6 ish it happened again? i dont understand what the issue is?
its been blacklisted by t mobile, any ideas?
jackson0121 said:
its been blacklisted by t mobile, any ideas?
Click to expand...
Click to collapse
how did you find out?
just tell them and show them your receipt
thats the problem. i bought this from someone else, so neither of us have a reciept
Stolen
Sent from my GT-I9000

[Q] PROBLEM-unlockng my Samsung Galaxy S GT-I9000

Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Essex-girl said:
Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Click to expand...
Click to collapse
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
louie604 said:
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
Click to expand...
Click to collapse
Thanks for replying, new to this site not sure what I'm doing !
When i paid to have the phone unlocked i had already canceled my o2 monthly contract so the phone had no Sim in it when being unlocked, i don't have the o2 Sim anymore, i brought the phone from o2 so they might help me out I'll have to ask them. I've just put a o2 pay as you go Sim in the phone & it didn't ask for the Sim Network Unlock Pin but with the 3 contract Sim it does ask. I have installed the SGS Unlock tool but i haven't run the app. I'm having the phone unlocked again tomorrow so he hopefully can sort it out. Thanks again.
I tried to "SGS unlock tool" and nothing does not give me the codes. When I go to the root gene codes told me: "Sorry, no codes found. File not found: Do you have S Business"
I have no idea what to do.
Is there some other way to decode or knows someone why this is happening?
I also tried with Generate Unlock Windows, error is: can not find nv_data.bin

Weired unlocking prob P990

Hello I just bought a LG optmius 2X from fido and i have went out and got an unlock code ( yes i made sure i had the correct iemi number) BUT here is what happend
I went to the dialer typed in 2945#*990# brings the unlock panel so i begin typing my code the first one went quickly and the phone quickly restarted so i thought yay i did it so i threw in a rogers sim but to my suprise nothing happend.. so i tryed again with a bell sim and once again nothing happend so now i was checking the imei number and that matches with the unlock codes so i have no clue what im doing wrong as well i tryed all the other codes that i was sent with no luck as well
what am i to do?
PS When booted up it says NO SIM as well i have NEVER had a accutal fido sim card in the phone as well i have updated to android 2.3 and that effected nothing
207 views yet no help
Sent from my LG-P990hN using XDA
If you're not getting replies it's because nobody that has seen this yet knows how to help (me included).
In my case it was quite simple as the companies over here are forced to give the unlock codes, all I did was put a SIM from a company other than what I had (as said on the instructions) and then bring the unlock menu and enter the code.
Don't know if using a different SIM before unlocking is necessary because of the model itself or just the company I was using, it wouldn't hurt trying that way so put another sim first and then bring the unlock panel.
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
hidequick said:
Thank you very much for the reply. I have tryed two other sim cards. both givethe same result now isthere a way to check if the phone is ulocked not buy puting in an new sim? Also the phone has never had a fido sim in it could this cause problems?
Click to expand...
Click to collapse
The easiest way to check is using a non accepted sim card and getting network. I don't think never have used a fido sim is the issue.
I just want to be sure you're doing the steps right,
1.- Insert a non accepted sim and start the phone, when the phone has loaded you should see the message "locked network/sim" (don't know exactly what it says in english)
2.- Dial the sequence 2945#*990# or 2945#*999# and then input the unlock code, you should get a message saying the request to unlock the phone was successful (again, or something like that) and then the phone will restart
3.- Once it loads again, you should see the name of the network provider and have signal.
Now try again, and tell exactly where it's going different for you to see if someone can help you, if not there's always the option to unlock by software.
Thank you but i get an error when i send the unlock code says networking error of.somthing also is softweare unlocking easy to do?
Sent from my LG-P990hN using XDA
looking at the end of topic
http://forum.xda-developers.com/showthread.php?t=1701939
I have gone back to stock 2.2.2 fryo and it still does not want to unlock.
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
hidequick said:
sorry for the dubble post but here is a video of my problem yes this is me http://www.veoh.com/watch/v33213769CCkKgRTz
Click to expand...
Click to collapse
Try the code SPCK instead of whichever you're using.
would like you to know i have tryed all codes but i will give it a shot on 2.2
EDIT: tryed all codes recived none work and I HAVE been told these codes work.
ALSOi have a few other topics around the fourms asking about my problem and no one knows whats going on they all have 300+ views even! I have stumped the entire fourm!?

Koodo phone won't be used on Rogers network.

I was planning on giving my uncle my ace and unfortunately when I put his sim in and try to connect to Rogers APN it says I'm unable to register on to the network. I put my sim in from my One V and it worked on that phone. I'm assuming it's carrier locked, how exactly can it be fixed if at all. Thanks.
chevymeister said:
I was planning on giving my uncle my ace and unfortunately when I put his sim in and try to connect to Rogers APN it says I'm unable to register on to the network. I put my sim in from my One V and it worked on that phone. I'm assuming it's carrier locked, how exactly can it be fixed if at all. Thanks.
Click to expand...
Click to collapse
the phone is locked. you need to get an unlock code. look on ebay or your local craigslist. you should be able to get it done for under $20
chevymeister said:
I was planning on giving my uncle my ace and unfortunately when I put his sim in and try to connect to Rogers APN it says I'm unable to register on to the network. I put my sim in from my One V and it worked on that phone. I'm assuming it's carrier locked, how exactly can it be fixed if at all. Thanks.
Click to expand...
Click to collapse
I've heard that cellunlocker.net works. It costs some money, but from what I've heard, it sounds pretty good!
Why I thought this wasn't the case is that my phone never asks for a code to be unlocked like these sites say, so I'm a little confused as to whether my phone is locked or unlocked.
chevymeister said:
Why I thought this wasn't the case is that my phone never asks for a code to be unlocked like these sites say, so I'm a little confused as to whether my phone is locked or unlocked.
Click to expand...
Click to collapse
There's probably a hidden menu that you have to access. I think if you get your code, specific for your device, they should give you clear instructions on how to get there... But they probably won't do it until you pay for it . I'll try and search around and see what I can find.
-------- edit ---------------------------------------------------------------
Alrighty! Here is the thread that you might be looking for. It's a bunch of hidden menus, and one of them might be the one you are looking for....
http://forum.xda-developers.com/showthread.php?t=1522003
However, I still don't know how to unlock the phone haha Sorry about that part, just giving a few suggestions
chevymeister said:
I was planning on giving my uncle my ace and unfortunately when I put his sim in and try to connect to Rogers APN it says I'm unable to register on to the network. I put my sim in from my One V and it worked on that phone. I'm assuming it's carrier locked, how exactly can it be fixed if at all. Thanks.
Click to expand...
Click to collapse
I think u should edit ur apn configuration and use rogers setting.. may be u can find the rogers setting in their web..
You didn't specify which ROM the Ace was running. If its a stock Samsung ROM, I'd expect it to ask for a code, but with CM7 or 9, it won't since those build lack some libraries to perform the actual unlock.
To get your code look into the bml5 method.

[Q] Stock Note 3 lose Unlock after Sent back to Repair

Hi to all
I have a Stock AT&T Note 3 on KitKat, And I bought the unlock code from a website and the Code was working fine
I sent my phone to the Samsung repair center in TX to fix the memory card slot problem.
After a week they sent the phone back to me, and Of course the phone is back to the original settings
When I turned on the phone and inserted my T-mobile Sim card, the phone is asking me for the network
unlock code, so I entered the same code that I used before and it is not working ...
Thanks
You probably didn't get the exact phone you sent them. They probably sent a different one. Check for an old receipt, or the original box for the imei code. See if it's different then the new one. It most likely is. If it is, you will need to obtain a new unlock code.
I checked the IMEI number and they matched
I also thought of that it might have to do with the unlock code
so I ordered another Unlock code from a different site
and it turned out to be the SAME Unlock code from the other site !!
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
440bro said:
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
Click to expand...
Click to collapse
Do you think this has anything to do with the Region lock restriction ?
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
440bro said:
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
Click to expand...
Click to collapse
Yea.. they are the same.. I still have the original box and they matched !!
I am contacting Samsung right now, let see what they can do about it
Ok, keep us posted please. And good luck!
440bro said:
Ok, keep us posted please. And good luck!
Click to expand...
Click to collapse
do you know anything about this ?
NOTES: If you have a Samsung Galaxy S3, S4, Note 2, Note 3 or your Android version is Android 4.4 (KITKAT): All SAMSUNG devices manufactured after the date of JULY 2013 and Samsung devices running on Android version is Android 4.4 (KITKAT) are subject to REGION LOCKING. If your phone has been used previously with the original carrier, this will not apply to you. However, if your device is BRAND NEW, your must activate it with the original carrier. If your Samsung device becomes Region locked, you will not be able to fully factory Unlock your Samsung devices so it can be used internationally. Even the correct code will not work anymore. In order for your Samsung device NOT to be region locked, you MUST activate (FIRST USE) your S3, S4, NOTE 2, NOTE 3 with your ORIGINAL carrier at least ONCE to take your region lock OFF. After your Region lock is off, you can Sim Unlock your device via Unlock Code. All Canadian Carriers are NOT subject to Region Locking. All USA and European Carriers ARE subject to Region Locking. Region lock is removed automatically after you activate your device with its original carrier. Make some calls before unlocking. (Insert an active original sim card into the device and make a few calls to activate the phone and bypass the region lock. Once you've activated the phone, you can input the unlock code.)
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
440bro said:
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
Click to expand...
Click to collapse
I tried to use someone's ATT sim and it doesnt work
Also Samsung is telling me that "as you have unlocked the device from third party site , and this is not considered as official unlock for the device"
I might bring the phone to bestbuy and let them check it out.. since the phone is still under Warranty
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
440bro said:
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
Click to expand...
Click to collapse
The phone is working Fine with an ATT sim card, it has signals
it is just that it is not working after I inserted my tmobile sim card
and entered in the unlock code... So the imei should be fine !
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
440bro said:
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
Click to expand...
Click to collapse
Will try that out.. I am running out of solutions !!

Categories

Resources