[Q] Stock Note 3 lose Unlock after Sent back to Repair - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Hi to all
I have a Stock AT&T Note 3 on KitKat, And I bought the unlock code from a website and the Code was working fine
I sent my phone to the Samsung repair center in TX to fix the memory card slot problem.
After a week they sent the phone back to me, and Of course the phone is back to the original settings
When I turned on the phone and inserted my T-mobile Sim card, the phone is asking me for the network
unlock code, so I entered the same code that I used before and it is not working ...
Thanks

You probably didn't get the exact phone you sent them. They probably sent a different one. Check for an old receipt, or the original box for the imei code. See if it's different then the new one. It most likely is. If it is, you will need to obtain a new unlock code.

I checked the IMEI number and they matched
I also thought of that it might have to do with the unlock code
so I ordered another Unlock code from a different site
and it turned out to be the SAME Unlock code from the other site !!

Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(

440bro said:
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
Click to expand...
Click to collapse
Do you think this has anything to do with the Region lock restriction ?

No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.

440bro said:
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
Click to expand...
Click to collapse
Yea.. they are the same.. I still have the original box and they matched !!
I am contacting Samsung right now, let see what they can do about it

Ok, keep us posted please. And good luck!

440bro said:
Ok, keep us posted please. And good luck!
Click to expand...
Click to collapse
do you know anything about this ?
NOTES: If you have a Samsung Galaxy S3, S4, Note 2, Note 3 or your Android version is Android 4.4 (KITKAT): All SAMSUNG devices manufactured after the date of JULY 2013 and Samsung devices running on Android version is Android 4.4 (KITKAT) are subject to REGION LOCKING. If your phone has been used previously with the original carrier, this will not apply to you. However, if your device is BRAND NEW, your must activate it with the original carrier. If your Samsung device becomes Region locked, you will not be able to fully factory Unlock your Samsung devices so it can be used internationally. Even the correct code will not work anymore. In order for your Samsung device NOT to be region locked, you MUST activate (FIRST USE) your S3, S4, NOTE 2, NOTE 3 with your ORIGINAL carrier at least ONCE to take your region lock OFF. After your Region lock is off, you can Sim Unlock your device via Unlock Code. All Canadian Carriers are NOT subject to Region Locking. All USA and European Carriers ARE subject to Region Locking. Region lock is removed automatically after you activate your device with its original carrier. Make some calls before unlocking. (Insert an active original sim card into the device and make a few calls to activate the phone and bypass the region lock. Once you've activated the phone, you can input the unlock code.)

Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.

440bro said:
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
Click to expand...
Click to collapse
I tried to use someone's ATT sim and it doesnt work
Also Samsung is telling me that "as you have unlocked the device from third party site , and this is not considered as official unlock for the device"
I might bring the phone to bestbuy and let them check it out.. since the phone is still under Warranty

There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.

440bro said:
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
Click to expand...
Click to collapse
The phone is working Fine with an ATT sim card, it has signals
it is just that it is not working after I inserted my tmobile sim card
and entered in the unlock code... So the imei should be fine !

I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.

440bro said:
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
Click to expand...
Click to collapse
Will try that out.. I am running out of solutions !!

Related

Unlock the G1 without unlock code ?

got root on the G1 already ,possible unlock the G1 without unlock code
anyone working on it ?
I think there are 3 possible ways:
1:find the unlock flag then rewrite
2:find the IMEI code and change it to a IMEI code that has already got the unlock code
3:find the unlock algorithm
hack the baseband
Did you figure out something? I got my T-Mobile G1 bought off eBay in the brand new packaging with a SIM card. Probably someone stole it from BestBuy or Futureshop, whatever, but I generally don't care where it came from bradn new that cheap
But now NO ONE can provide me with an UNLOCK code for it
I tried several different unlock sites, including the most famous one mentioned here, but no one can actually calculate an unlock code based on my IMEI.
I tried some solutions like Gevey 3G / TurboSIM for G1, but eventually the phone with a "proxy" SIM sort of "sees" my SIM card, but still unable to register to the network.
I was wondering if any cable unlock solution was found for the G1 already.
I got the phone rooted with the latest baseband and with the latest self-made build off the android repository, but cannot figure out how to unSIMlock it now..
find someone with t-mobile, have them activate the phone on their line, then use a site or hopefully they have been with t-mo long enough to add international calling, tell them you require the phone unlocked to use a euro sim and your set
disclaimer: in theory
all of the above except adding a stolen phone to t-mo actually work [might still work, not like your responsible for ebay origins] and t-mo's great customer service will unlock it for you immediately if your account qualifies for international calling,
Call T-Mobile
call Jenny-Craig
[same great assistance, just a lot more humorous]
^_^
Sounds crazy, not sure at all if it's been mentioned before but try www.htcunlock.com
They claim to be able to get any code for almost any htc phone including the G1, you can also buy codes in bulk to lower the cost, and its paid through paypal, so its kinda secure
Just my thoughts anyway
Oh and if you are unlocked but have no network, try setting up the APNs in wireless settings
Be prepared to wait several days for an unlock code from tmobile.
nickwinn said:
Be prepared to wait several days for an unlock code from tmobile.
Click to expand...
Click to collapse
I got mine in 3 days. They were even faster when I had my BlackBerry.
xyrcncp said:
I got mine in 3 days. They were even faster when I had my BlackBerry.
Click to expand...
Click to collapse
yup, been much faster than estimated all 5 times I unlocked my mobiles
I was unlocking the G1 for £3.50 using a site I had access to. I was getting the unlock codes back within an hour too.
PM me if you want your phone done.
No in fact, don't PM me as I don't have the access any more.
The website that can do it is Uniquephones.com
PsychoKilla666 said:
call Jenny-Craig
[same great assistance, just a lot more humorous]
^_^
Click to expand...
Click to collapse
LMFAO...GNR
Hi all, I have a similar experience. We have a G1 here that was never linked to a contract, and T-Mobile refuse to acknowledge its existence. I have tries one unlocking company so far, and they claimed they were unable to get the code. Does this mean I will not be able to get the unlock code for my phone at all?
if its saying that its unable to register on the network then that usually means the sim has been disabled or that the phone has been reported stolen and the IMEI blocked
seems like nobody have a "flash scan" to get our SIMUNLOCK code
Thats the strange thing, it is simply locked to tmobile, a tmobile sim works in the phone, and all is good, but it is locked from other networks (asks for code)

SIM network lock after reflashing of JM5

Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us
yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news

O2 PAYG HD7's sold unlocked?

Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
It can't be unlocked OTA, so it must have been shipped unlocked.
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
acky85 said:
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
Click to expand...
Click to collapse
That's T-Mobile and Orange.
ci00aaj said:
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
Click to expand...
Click to collapse
Errmm, That unlock code it's asking you for is not the SIM PIN, it's the unlock code you paid for from the site, I hope you did not guess it incorrect too many times otherwise you can lockout the phone completely.
OH GOD! you were right...that message was basically asking for the unlock code i paid for. Once i punched the code in it accepted it and i appear to be up and running again.
still find it odd that the phone acted like it was unlocked for a brief period before i had unlocked it!
thank you!
Glad it worked, good job you have not tried to guess the code 10 times otherwise you would never have got it unlocked.
Your right though, seems odd that it let you use it the first time, it's all software based anyway so guess it was a glitch.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
Hi I work for o2 UK and it sounds to me like you luckily got a device set up for a contract. O2 only tend to sim lock the payg devices now. The salesman probably picked up the wrong device.

H811 LG G4 Network Unlock Help needed or different stock firmware

I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
indianx said:
I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
Click to expand...
Click to collapse
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Can you link us to the App that unlocked it?
GUGUITOMTG4 said:
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Click to expand...
Click to collapse
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
1) Does the IMEI in settings match the IMEI on the box/back label?
2) Are you sure this is a T-Mobile US phone and not a T-Mobile european phone?
3) Where did you buy it? (direct from TMO, eBay, CL?)
indianx said:
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
Click to expand...
Click to collapse
please read his post again. you must use the phone with your t-mobile SIM card in it for at least a week until its IMEI (dial *#06# to display it) shows up in the "Check Unlock Status" pop-up in the Phone section of the My T-Mobile website. If it doesn't show your IMEI there, the phone is not associated with your account and the unlock app will not work.

AT&T Pixel 4 XL Sim unlock

Recently, as I have been lurking in multiple forums, I have been seeing multiple posts that owners of the Pixel 4 XL that they bought from AT&T, once the device has been paid off and the Sim lock was removed, the allow oem unlocking option was no longer greyed out. Can anyone confirm this is the case ? And can anyone also tell me how the unlocking process went after the device was unlocked through the AT&T unlocking portal considering there is no official unlock code that you need to enter in order to use a new SIM card ? Was there an OTA update that was pushed to the device that allowed the device to be unlocked ? Thanks in advance for the information.
have you been able to unlock yours too?
I am looking for a third-part sim unlock service for Google Pixel 4 XL AT&T. Search everywhere. I've not seen any reliable service.
Have you found any reliable service? I want to sim unlock a Verizon pixel 4...
There are no third party unlock sites for the Pixel 4 or 4, or 4 XL. You have to go through the carrier you got it from. And if you got it from Verizon, you may not be able bootloader unlock after the SIM is unlocked. T-Mobile and AT&T, once the device is SIM unlocked through the server, the device is bootloader unlocked.
datrmon said:
have you been able to unlock yours too?
I am looking for a third-part sim unlock service for Google Pixel 4 XL AT&T. Search everywhere. I've not seen any reliable service.
Click to expand...
Click to collapse
cjegan2008 said:
There are no third party unlock sites for the Pixel 4 or 4, or 4 XL. You have to go through the carrier you got it from. And if you got it from Verizon, you may not be able bootloader unlock after the SIM is unlocked. T-Mobile and AT&T, once the device is SIM unlocked through the server, the device is bootloader unlocked.
Click to expand...
Click to collapse
Thanks for the response, I do understand that the service provider (AT&T) are the only ones offering the Sim unlock at the moment. I'm juts being optimistic about a third party or XDA providing this service or we will be able to crossflash like the LG series.
The Pixel 4 XL is not like a Samsung device, where you can cross flash. It's a pure, Google phone. The way the bootloader unlock is determined, is based off a IMEI check through Google's own servers. Not any other carriers. What has transpired is that Google has baked carrier locking directly into Android 10, and each carrier maintains a database of Google IMEI numbers. Once the device is paid off, the carrier moves the IMEI to Google's own unlocked database, the device receives a over the air update from Google, then when the device is rebooted the bootloader and SIM card lock will be removed. This has been confirmed in AT&T and T-Mobile at the moment. No word on Sprint yet, however the Verizon version seems to be locked permanently, unless you got lucky and got a unlocked one immediately upon purchase.
datrmon said:
Thanks for the response, I do understand that the service provider (AT&T) are the only ones offering the Sim unlock at the moment. I'm juts being optimistic about a third party or XDA providing this service or we will be able to crossflash like the LG series.
Click to expand...
Click to collapse
cjegan2008 said:
The Pixel 4 XL is not like a Samsung device, where you can cross flash. It's a pure, Google phone. The way the bootloader unlock is determined, is based off a IMEI check through Google's own servers. Not any other carriers. What has transpired is that Google has baked carrier locking directly into Android 10, and each carrier maintains a database of Google IMEI numbers. Once the device is paid off, the carrier moves the IMEI to Google's own unlocked database, the device receives a over the air update from Google, then when the device is rebooted the bootloader and SIM card lock will be removed. This has been confirmed in AT&T and T-Mobile at the moment. No word on Sprint yet, however the Verizon version seems to be locked permanently, unless you got lucky and got a unlocked one immediately upon purchase.
Click to expand...
Click to collapse
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Can you confirm that OEM unlocking is not greyed out in Developer settings ? Go to settings>about phone>build number and tap 7 times. Enter your PIN code then back out to settings, then go to system, developer options. Scroll down until you see OEM unlocking. Can you check OEM unlocking ? Or is it greyed out ?
mrbogusbaxter said:
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Click to expand...
Click to collapse
mrbogusbaxter said:
i can confirm, ATT unlocked my GP4XL
via ATT unlock request (web portal)
The request takes 24-48 hours as it is sent electronically via ATT to Google
unlike Samsung devices which usually are instant.
Call ATT and ask specifically for TECH SUPPORT (dont waste your time w/any other department)
With the GP4XL being dual SIM,
tell them you would like to utilise the Dual SIM with an additional line you have with another carrier, in which the phone is asking for the unlock code.
*** the phone does NOT have to be paid off ***
--- this is due to the device itself carrying the DUAL SIM hardware, they have to accomodate this feature.
hope this info helps.
Click to expand...
Click to collapse
Did they send you a new sim card?? Cause I just asked on the chat and they said they are sending a new sim card and it will sim unlock my phone, aka bootloader unlock.
Root-Maniac said:
Did they send you a new sim card?? Cause I just asked on the chat and they said they are sending a new sim card and it will sim unlock my phone, aka bootloader unlock.
Click to expand...
Click to collapse
Yes, the option for unlocking is available (see pix)
Your PIXEL 4 XL has (2) IMEI numbers (look on box)
The first IMEI number is registered for network use using a physical SIM card (currently for most)
The second IMEI number is registered using ESIM (electronic SIM)
In order for you to unlock the device via AT&T, you first have to switch over the phone to register using the ESIM.
This is where ATT is sending out a preregistred ESIM card that will be attached to the second IMEI. (the card itself is nothing but a card outlining network registration numbers, etc)
Once you switched from physical SIM to ESIM on ATT, then you can unlock the phone (of course still needing the unlock code) by placing a SIM card from a different carrier in the device.
With the device having TWO IMEI numbers, all carriers MUST oblige to any requests for unlocking for use of the second IMEI. With restrictions of course (like having initial service)
By law they have to. The device shipped with two 'enabled,' IMEI lines for network registration. So much so if they denied this option by law they would have to refund the entire purchase price of the device.
Now if the device shipped with the second IMEI disabled, then thats a different story.
mrbogusbaxter said:
Yes, the option for unlocking is available (see pix)
Your PIXEL 4 XL has (2) IMEI numbers (look on box)
The first IMEI number is registered for network use using a physical SIM card (currently for most)
The second IMEI number is registered using ESIM (electronic SIM)
In order for you to unlock the device via AT&T, you first have to switch over the phone to register using the ESIM.
This is where ATT is sending out a preregistred ESIM card that will be attached to the second IMEI. (the card itself is nothing but a card outlining network registration numbers, etc)
Once you switched from physical SIM to ESIM on ATT, then you can unlock the phone (of course still needing the unlock code) by placing a SIM card from a different carrier in the device.
With the device having TWO IMEI numbers, all carriers MUST oblige to any requests for unlocking for use of the second IMEI. With restrictions of course (like having initial service)
By law they have to. The device shipped with two 'enabled,' IMEI lines for network registration. So much so if they denied this option by law they would have to refund the entire purchase price of the device.
Now if the device shipped with the second IMEI disabled, then thats a different story.
Click to expand...
Click to collapse
Mmmm juicy!
So once I get the e-sim and get it setup, I just need pop in a foreign sim and obtain a unlock code from at&t?
Thank you for responding by the way.
Oops
Root-Maniac said:
Mmmm juicy!
So once I get the e-sim and get it setup, I just need pop in a foreign sim and obtain a unlock code from at&t?
Thank you for responding by the way.
Click to expand...
Click to collapse
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
For anyone who would like to unlock their ATT Pixel 4XL - I would first try unlocking
online through AT&T web portal. It takes about 2 minutes to go through the request.
https://www.att.com/deviceunlock/#/
ATT Online Unlock Portal
mrbogusbaxter said:
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
Click to expand...
Click to collapse
Kick butt!! I can't wait to have an unlocked bootloader and root!! Thanks again for the info!
I'll update this thread as soon as everything unfolds.
Root-Maniac said:
Kick butt!! I can't wait to have an unlocked bootloader and root!! Thanks again for the info!
I'll update this thread as soon as everything unfolds.
Click to expand...
Click to collapse
As I only just got my GP4XL, I myself am looking forward to see what goodies await.
Just digging into using the device now.
I am absolutely THRILLED that GOOGLE allows the PIXEL ONLINE PC TEXT MESSAGING. (as ATT just did away with their online PC -TEXT service)
and 10000x better !
mrbogusbaxter said:
Yep! Setup your network w/ATT using the ESIM number (card) you receive
Once up and running, pop a SIM card from another network in.
Enter code and your FREE to go.
No problem for the info. AT&T shouldnt give you any problems.
though every once in a while you get an agent who has no clue..
For anyone who would like to unlock their ATT Pixel 4XL - I would first try unlocking
online through AT&T web portal. It takes about 2 minutes to go through the request.
https://www.att.com/deviceunlock/#/
ATT Online Unlock Portal
Click to expand...
Click to collapse
Hey, so just been following this thread and was wondering... By code, you mean ATT actually sent you a physical code to enter into the Pixel 4? Or it's a remote unlock like iPhones?
Thanks mate!
Munchyum said:
Hey, so just been following this thread and was wondering... By code, you mean ATT actually sent you a physical code to enter into the Pixel 4? Or it's a remote unlock like iPhones?
Thanks mate!
Click to expand...
Click to collapse
If you fill out the request via the ATT web portal unlock (link)
they will email you the unlock code within 24-48 hours.
Once you get the unlock code, then you can start the process of contacting ATT to request to move your device to ESIM registration.
mrbogusbaxter said:
If you fill out the request via the ATT web portal unlock (link)
they will email you the unlock code within 24-48 hours.
Once you get the unlock code, then you can start the process of contacting ATT to request to move your device to ESIM registration.
Click to expand...
Click to collapse
Gotcha. So just to be clear, you had to enter an actual unlock code into your ATT Pixel 4 to unlock it? Like when you popped in a SIM from another carrier it asked for a unlock code that you had to manually enter?
And once the device is unlocked, why bother contacting ATT to move the device to ESIM?
Sorry, just wondering if I'm missing something
Munchyum said:
Gotcha. So just to be clear, you had to enter an actual unlock code into your ATT Pixel 4 to unlock it? Like when you popped in a SIM from another carrier it asked for a unlock code that you had to manually enter?
And once the device is unlocked, why bother contacting ATT to move the device to ESIM?
Sorry, just wondering if I'm missing something
Click to expand...
Click to collapse
Well in my experience. I told the att rep I wanted to use the dual SIM feature and needed to be sim unlocked. They started me off with a e-sim. When I get it in the mail I'm gonna set it up, then I'm gonna request the unlock code. I made it half way through the process. Hopefully I don't get held up on the unlock code.
Root-Maniac said:
Well in my experience. I told the att rep I wanted to use the dual SIM feature and needed to be sim unlocked. They started me off with a e-sim. When I get it in the mail I'm gonna set it up, then I'm gonna request the unlock code. I made it half way through the process. Hopefully I don't get held up on the unlock code.
Click to expand...
Click to collapse
Get what in the mail?

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