I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
indianx said:
I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
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How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Can you link us to the App that unlocked it?
GUGUITOMTG4 said:
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
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please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
1) Does the IMEI in settings match the IMEI on the box/back label?
2) Are you sure this is a T-Mobile US phone and not a T-Mobile european phone?
3) Where did you buy it? (direct from TMO, eBay, CL?)
indianx said:
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
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please read his post again. you must use the phone with your t-mobile SIM card in it for at least a week until its IMEI (dial *#06# to display it) shows up in the "Check Unlock Status" pop-up in the Phone section of the My T-Mobile website. If it doesn't show your IMEI there, the phone is not associated with your account and the unlock app will not work.
Related
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
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It can't be unlocked OTA, so it must have been shipped unlocked.
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
acky85 said:
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
Click to expand...
Click to collapse
That's T-Mobile and Orange.
ci00aaj said:
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
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Errmm, That unlock code it's asking you for is not the SIM PIN, it's the unlock code you paid for from the site, I hope you did not guess it incorrect too many times otherwise you can lockout the phone completely.
OH GOD! you were right...that message was basically asking for the unlock code i paid for. Once i punched the code in it accepted it and i appear to be up and running again.
still find it odd that the phone acted like it was unlocked for a brief period before i had unlocked it!
thank you!
Glad it worked, good job you have not tried to guess the code 10 times otherwise you would never have got it unlocked.
Your right though, seems odd that it let you use it the first time, it's all software based anyway so guess it was a glitch.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
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Click to collapse
Hi I work for o2 UK and it sounds to me like you luckily got a device set up for a contract. O2 only tend to sim lock the payg devices now. The salesman probably picked up the wrong device.
Hi to all
I have a Stock AT&T Note 3 on KitKat, And I bought the unlock code from a website and the Code was working fine
I sent my phone to the Samsung repair center in TX to fix the memory card slot problem.
After a week they sent the phone back to me, and Of course the phone is back to the original settings
When I turned on the phone and inserted my T-mobile Sim card, the phone is asking me for the network
unlock code, so I entered the same code that I used before and it is not working ...
Thanks
You probably didn't get the exact phone you sent them. They probably sent a different one. Check for an old receipt, or the original box for the imei code. See if it's different then the new one. It most likely is. If it is, you will need to obtain a new unlock code.
I checked the IMEI number and they matched
I also thought of that it might have to do with the unlock code
so I ordered another Unlock code from a different site
and it turned out to be the SAME Unlock code from the other site !!
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
440bro said:
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
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Do you think this has anything to do with the Region lock restriction ?
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
440bro said:
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
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Yea.. they are the same.. I still have the original box and they matched !!
I am contacting Samsung right now, let see what they can do about it
Ok, keep us posted please. And good luck!
440bro said:
Ok, keep us posted please. And good luck!
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do you know anything about this ?
NOTES: If you have a Samsung Galaxy S3, S4, Note 2, Note 3 or your Android version is Android 4.4 (KITKAT): All SAMSUNG devices manufactured after the date of JULY 2013 and Samsung devices running on Android version is Android 4.4 (KITKAT) are subject to REGION LOCKING. If your phone has been used previously with the original carrier, this will not apply to you. However, if your device is BRAND NEW, your must activate it with the original carrier. If your Samsung device becomes Region locked, you will not be able to fully factory Unlock your Samsung devices so it can be used internationally. Even the correct code will not work anymore. In order for your Samsung device NOT to be region locked, you MUST activate (FIRST USE) your S3, S4, NOTE 2, NOTE 3 with your ORIGINAL carrier at least ONCE to take your region lock OFF. After your Region lock is off, you can Sim Unlock your device via Unlock Code. All Canadian Carriers are NOT subject to Region Locking. All USA and European Carriers ARE subject to Region Locking. Region lock is removed automatically after you activate your device with its original carrier. Make some calls before unlocking. (Insert an active original sim card into the device and make a few calls to activate the phone and bypass the region lock. Once you've activated the phone, you can input the unlock code.)
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
440bro said:
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
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I tried to use someone's ATT sim and it doesnt work
Also Samsung is telling me that "as you have unlocked the device from third party site , and this is not considered as official unlock for the device"
I might bring the phone to bestbuy and let them check it out.. since the phone is still under Warranty
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
440bro said:
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
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Click to collapse
The phone is working Fine with an ATT sim card, it has signals
it is just that it is not working after I inserted my tmobile sim card
and entered in the unlock code... So the imei should be fine !
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
440bro said:
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
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Will try that out.. I am running out of solutions !!
The T-mobile is the special s8 for us market.
You cannot input the unlock code.
And then,unlock via MSL by Z3X-Box is no possible too.
Because this is an app lock phone.
So,the only way to unlock it is keep your phone clear,and use the t-mobile service over 45 days.
Then you can tap the unlock bottom...
:crying:
What methods have you already tried? Switching carrier software can bring back the unlock code input screen. If you have a code from the Z3x box, can you try it after switching the carrier software?
beserker15 said:
What methods have you already tried? Switching carrier software can bring back the unlock code input screen. If you have a code from the Z3x box, can you try it after switching the carrier software?
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I will try the t-mobile app unlock service.
But it is turn off right now.Will turn on next week.
But the way,the s8 I bougt is locked and bad esn.
Damn....
Even if you have +40 days you'll have to call so they enter the IMEI in TMobile data base... I think that no balance due should be in the account.
Then in about hrs or 3 days you unlock through tmo unlock app.
tmobile unlock app not working
hoho9043 said:
I will try the t-mobile app unlock service.
But it is turn off right now.Will turn on next week.
But the way,the s8 I bougt is locked and bad esn.
Damn....
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Click to collapse
are you sure that the service will turn on next week because i have been waiting months to have this phone unlocked. what online unlocking service do you use?
I figured you could flash another carrier firmware onto the device to get the phone to ask for an unlock code instead of going through the tmobile unlock app. Has anyone done this? I figured then, you could just buy a $10 unlock code instead of a $140 Tmobile unlock app service
You can unlock 2 phones every 12 months at no charge directly from T-Mobile. If the carrier unlock app is not working, you probably bought the phone directly from Samsung like I did. Call T-Mobile, tell them you want to unlock because you're going out of the Country, they'll ask for the IMEI, submit unlock request to Samsung, retry the app in a week, done.
I got a Sprint locked N950U device today from a third party, that I'd wish to unlock to work with any (international) carrier. I checked the IMEI and it's listed as clean. However, when I put a t-mobile card in, or a European SIM, and restart the phone I don't get the 'Enter network unlock code' dialog. After the OTA update I do get Sprint OMADM notification about trying to register the phone on the network, but since I don't have a SIM plan it fails. Do I first have to have the phone running registered on Sprint (or MVNO?) and then can switch to another carrier?
Also, when I go to at least two unlocking services online, and enter the make and model of the phone and IMEI, I never get an e-mail with unlock details and the form submission button just keeps saying 'Please wait'.
alh84001 said:
I got a Sprint locked N950U device today from a third party, that I'd wish to unlock to work with any (international) carrier. I checked the IMEI and it's listed as clean. However, when I put a t-mobile card in, or a European SIM, and restart the phone I don't get the 'Enter network unlock code' dialog. After the OTA update I do get Sprint OMADM notification about trying to register the phone on the network, but since I don't have a SIM plan it fails. Do I first have to have the phone running registered on Sprint (or MVNO?) and then can switch to another carrier?
Also, when I go to at least two unlocking services online, and enter the make and model of the phone and IMEI, I never get an e-mail with unlock details and the form submission button just keeps saying 'Please wait'.
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Click to collapse
For Sprint's registeration/activation nag, have you tried disabling the responsible packages using an app like Package Disabler? If not, do that and see if still getting the unlock message. Worst case it will at least take care of the other nags. If you still get the unlock code message then try contacting Sprint to unlock. If you go 3rd party service, I've used cellunlocker dot net before.
i found samsungphoneunlock they unlock my note 8 from sprint via remote connection, someone has connected to my laptop and i follow some instructions and they unlock the phone for me..they told me sprint phone do not ask for code..i hope this helps..cheers
So I bought a Sprint Note 8 (SM-N95OU) that was unlocked from eBay over a year ago. We use T-mobile for our service. Everything was going good until the phone would no longer boot up due to draining all the way to 0%. Called Samsung and they did a free replacement outside of warranty.
So now that it's been repaired it is UICC SIM carrier locked.
Under UICC unlock it says "your device is locked to Sprint SIMS only." A message pops up and says to contact sprint. I contact sprint and give the IMEI and they said I have to contact the owner. I assume they never unregistered it from their account.
Is there anyway we can go back to using the phone? I mean we paid for it and feel like we own it but according to the software it does not seem to be the case. Lol.
Will putting a Sprint SIM in unlock It? I notice it doesn't ask for a pin and I think I read they are unlocked via a signal. That signal would have to be resent or would communication on the Sprint network alone unlock it. Not sure If somehow it will know to unlock itself once it connects to sprints network?
Anyway any help or direction is appreciated. Not sure if I need to sell it to a Sprint user and get a different phone now.
Well I just paid somebody on eBay 10$ to unlock it. So far so good.
I had a very similar situation whichresulted in weeks of back-and-forth communication between Samsung and Sprint advanced technical support. Which that department is a joke in and of itself but the actual solution to my problem was just to insert an active Sprint SIM card into the device and then have them unlock it.