Carrier Sim lock after Samsung repair - Sprint Samsung Galaxy Note 8 Questions & Answers

So I bought a Sprint Note 8 (SM-N95OU) that was unlocked from eBay over a year ago. We use T-mobile for our service. Everything was going good until the phone would no longer boot up due to draining all the way to 0%. Called Samsung and they did a free replacement outside of warranty.
So now that it's been repaired it is UICC SIM carrier locked.
Under UICC unlock it says "your device is locked to Sprint SIMS only." A message pops up and says to contact sprint. I contact sprint and give the IMEI and they said I have to contact the owner. I assume they never unregistered it from their account.
Is there anyway we can go back to using the phone? I mean we paid for it and feel like we own it but according to the software it does not seem to be the case. Lol.
Will putting a Sprint SIM in unlock It? I notice it doesn't ask for a pin and I think I read they are unlocked via a signal. That signal would have to be resent or would communication on the Sprint network alone unlock it. Not sure If somehow it will know to unlock itself once it connects to sprints network?
Anyway any help or direction is appreciated. Not sure if I need to sell it to a Sprint user and get a different phone now.

Well I just paid somebody on eBay 10$ to unlock it. So far so good.

I had a very similar situation whichresulted in weeks of back-and-forth communication between Samsung and Sprint advanced technical support. Which that department is a joke in and of itself but the actual solution to my problem was just to insert an active Sprint SIM card into the device and then have them unlock it.

Related

Unlock the G1 without unlock code ?

got root on the G1 already ,possible unlock the G1 without unlock code
anyone working on it ?
I think there are 3 possible ways:
1:find the unlock flag then rewrite
2:find the IMEI code and change it to a IMEI code that has already got the unlock code
3:find the unlock algorithm
hack the baseband
Did you figure out something? I got my T-Mobile G1 bought off eBay in the brand new packaging with a SIM card. Probably someone stole it from BestBuy or Futureshop, whatever, but I generally don't care where it came from bradn new that cheap
But now NO ONE can provide me with an UNLOCK code for it
I tried several different unlock sites, including the most famous one mentioned here, but no one can actually calculate an unlock code based on my IMEI.
I tried some solutions like Gevey 3G / TurboSIM for G1, but eventually the phone with a "proxy" SIM sort of "sees" my SIM card, but still unable to register to the network.
I was wondering if any cable unlock solution was found for the G1 already.
I got the phone rooted with the latest baseband and with the latest self-made build off the android repository, but cannot figure out how to unSIMlock it now..
find someone with t-mobile, have them activate the phone on their line, then use a site or hopefully they have been with t-mo long enough to add international calling, tell them you require the phone unlocked to use a euro sim and your set
disclaimer: in theory
all of the above except adding a stolen phone to t-mo actually work [might still work, not like your responsible for ebay origins] and t-mo's great customer service will unlock it for you immediately if your account qualifies for international calling,
Call T-Mobile
call Jenny-Craig
[same great assistance, just a lot more humorous]
^_^
Sounds crazy, not sure at all if it's been mentioned before but try www.htcunlock.com
They claim to be able to get any code for almost any htc phone including the G1, you can also buy codes in bulk to lower the cost, and its paid through paypal, so its kinda secure
Just my thoughts anyway
Oh and if you are unlocked but have no network, try setting up the APNs in wireless settings
Be prepared to wait several days for an unlock code from tmobile.
nickwinn said:
Be prepared to wait several days for an unlock code from tmobile.
Click to expand...
Click to collapse
I got mine in 3 days. They were even faster when I had my BlackBerry.
xyrcncp said:
I got mine in 3 days. They were even faster when I had my BlackBerry.
Click to expand...
Click to collapse
yup, been much faster than estimated all 5 times I unlocked my mobiles
I was unlocking the G1 for £3.50 using a site I had access to. I was getting the unlock codes back within an hour too.
PM me if you want your phone done.
No in fact, don't PM me as I don't have the access any more.
The website that can do it is Uniquephones.com
PsychoKilla666 said:
call Jenny-Craig
[same great assistance, just a lot more humorous]
^_^
Click to expand...
Click to collapse
LMFAO...GNR
Hi all, I have a similar experience. We have a G1 here that was never linked to a contract, and T-Mobile refuse to acknowledge its existence. I have tries one unlocking company so far, and they claimed they were unable to get the code. Does this mean I will not be able to get the unlock code for my phone at all?
if its saying that its unable to register on the network then that usually means the sim has been disabled or that the phone has been reported stolen and the IMEI blocked
seems like nobody have a "flash scan" to get our SIMUNLOCK code
Thats the strange thing, it is simply locked to tmobile, a tmobile sim works in the phone, and all is good, but it is locked from other networks (asks for code)

If i unlock my phone, will T-MO charge me for it?

my dads house gets ZERO SERVICE but i am 99 percent sure that AT&T gets fair coverage there. i have tried to connect to AT&T's service but my sim card doesnt support it. i did some reasearch and have found that in order to register on AT&T's network, i need an unlocked sim card. only problem is, are there any charges that follow with doing that? and will T-MO just unlock it because i ask them too?
Just call them and tell them you are going out of the country and need an unlock code.
Here:
http://forum.xda-developers.com/showthread.php?t=474144
ok the reason i wanna unlock it is to
connect to at and t's service at my dads house because he doesnt get any service there. so if i unlock it, will i be able to connect to at and t's service for free?
yes i read the thread and searched so dont get mad if this is a normal/ noobish question.
oshizzle1991 said:
connect to at and t's service at my dads house because he doesnt get any service there. so if i unlock it, will i be able to connect to at and t's service for free?
yes i read the thread and searched so dont get mad if this is a normal/ noobish question.
Click to expand...
Click to collapse
If you currently have T-Mobile then you need an AT&T Sim card to place in your G1. When you boot it will come up saying Unregistered Sim and will ask for a SIM Unlock code. After you enter the code you will be able to use the AT&T Sim card in your G1. You will NOT have data unless you change the APN's. Contact AT&T for that information or search for AT&T APN information.
If you ask T-Mobile for the SIM unlock code they are likely going to ask you to clearify. There is a sim lock (which protects your text messages and contacts) and it is programmed in your sim card. Then there is the NETWORK lock (or subsidy code) which will allow your phone to be used on almost any network. You need the SUBSIDY lock. Not the sim unlock.
To qualify for the SUBSIDY code for T-Mobile contact them by calling the toll free number. Do not call them from the phone because they will need the IMEI.
1) You need to be on a non-prepaid plan for at least 90 days of active and uninterrupted service. If yes, go to 2.
2) Call T-Mobile Customer Care from landline and give them the IMEI of the G1.
3) If you give them a valid reason for having it unlocked then they will submit a request and you should get your subsidy unlock code in about 72 hours via e-mail. BTW... telling them you want it unlocked so that you can use a competitors service is probably not the best request.
4) Once you've aqcuired the subsidy code, boot up your G1 with the AT&T SIM inside and enter the code provided in your e-mail from T-Mobile.
5) Contact AT&T for the APN information or find it here on XDA (search).
6) Enter the APN information by:
On home screen press MENU
Go to SETTINGS
Go to WIRELESS CONTROLS
Go to MOBILE NETWORKS
Go to ACCESS POINT NAMES
Press MENU
Select NEW APN
Fill in the blanks
You will never have to enter the subsidy code for your G1 again (even after a wipe or flashing to another ROM.)
NOTE: If you can't get the code from T-Mobile there are services on the web that will unlock for a fee. These usually range about $20 or so. There is no cost from getting it from T-Mobile should you qualify. Good luck.
RESOURCE HERE
ok thank you all so much, but some final questions,
ok so i can just call at and t and tell them that i would be interested in getting my phone unlocked because at my dads house t mobile doesnt get service, but they do, and i want to connect to their service?
also should i just visit the closest at and t store to do this?
if i have an at and t sim in will my billing and account info stay they same? like my plan wont change and t mobile would still be my mobile network even thoughi have an at and t sim card?
and i know i am planning on telling them that i am going overseas for 2 weeks for a vacation. that seems to work with these dudes.
P.S.!
will AT&T want me to sign a contract with them if i ask for one of their sim cards??? i just thought of that. i dont want a contract with them! lol. will they (AT&T) charge me for when i use their sim card and network?
oshizzle1991 said:
will AT&T want me to sign a contract with them if i ask for one of their sim cards??? i just thought of that. i dont want a contract with them! lol. will they (AT&T) charge me for when i use their sim card and network?
Click to expand...
Click to collapse
Is this a serious question? If you were AT&T would you let someone use your network for free?
You might be able to use a pay-as-you-go AT&T SIM card in an unlocked G1. Not 100% sure about it so don't quote me on that.
fml i wasnt thinking
i totally overlooked that fact. dang
unlocking the phone will allow you to use pre paid sims with att as well
and you might be able to get a month by month contract with them (not sure of their available plans) either way google should show you the way
oshizzle1991 said:
i totally overlooked that fact. dang
Click to expand...
Click to collapse
(/_o)
att, boost, tmo, net10 prepay all use sim. I dont think boost will work tho.
Original question(s) seem to be solved.
Closing thread

H811 LG G4 Network Unlock Help needed or different stock firmware

I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
indianx said:
I have lg g4 from tmobile with a tmobile device unlock app. It does not ask for network unlock code either with a different carrier. Also it does not pop up the network unlock code window even if i type the 2945 code (ithink). IF i use device unlock app it says device unknown by provider please contact customer care. I ordered service remote unlock they where unable to unlock but they had to refund the money because they could not unlock.
Funny think is T-Mobile is saying its not a T-Mobile phone because they cannot find the IMEI number in their system.
The phone is an original T-Mobile phone, with original T-Mobile packaging, software and original labels with the imei.
The only way to unlock this phone is if i can flash stock firmware on the h811 without the tmobile crap.
am i screwed?
Click to expand...
Click to collapse
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Can you link us to the App that unlocked it?
GUGUITOMTG4 said:
How long have you used that phone for as of now? T-mobile requires you to use the phone at least 40 days on their network and it needs to be paid in full if it's financed. I yours is still financed maybe the op that thread could help you http://forum.xda-developers.com/g4/general/t-mobile-free-sim-unlock-promotion-t3138438
Click to expand...
Click to collapse
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
1) Does the IMEI in settings match the IMEI on the box/back label?
2) Are you sure this is a T-Mobile US phone and not a T-Mobile european phone?
3) Where did you buy it? (direct from TMO, eBay, CL?)
indianx said:
please read my post again. tmobile sim is working fine on it. It does not reach even the permanent or temporary unlock option.
T-Mobile customer service does not even recognize the imei number at all. They say its not tmobile phone and clearly is.
Click to expand...
Click to collapse
please read his post again. you must use the phone with your t-mobile SIM card in it for at least a week until its IMEI (dial *#06# to display it) shows up in the "Check Unlock Status" pop-up in the Phone section of the My T-Mobile website. If it doesn't show your IMEI there, the phone is not associated with your account and the unlock app will not work.

Locked new device to wrong carrier

Hey guys,
I really messed up
So I received a Samsung Note 5 SM-N920W8 directly from Samsung. I need to use a Rogers SIM card in it. Not know if the device was locked or not, I thought I would try a non-Rogers SIM in it... I put in a Virgin mobile SIM and it worked. I thought to myself "GREAT, this is factory unlocked, WOO!" Until a few days later when I put in the Rogers SIM that I need to use in the device, and it asked for an unlock code.
Tried buy a code online for both Rogers and Virgin, no luck. Of course not, since the phone never went through carrier fulfilment
For work reasons, I need to use the Rogers SIM in the phone. Both of which are provided by work.
I never realized the phone would lock itself... I thought this was something only Apple did, where they ship the device unlocked, and it locks to the first carrier SIM inserted. I did not know Samsung did the same thing! Was I wrong in thinking this?
How can I get this unlocked? I'm trying to avoid rooting, as it would trip Knox.
There's no such a thing like sim lock option on any Samsung devices
I'm the biggest Samsung fan
Once you buying sim free device from Samsung it's always be sim free
I thinking you must be doing something wrong with settings
Nope, it's asking for SIM unlock code lol
What to do?
How did you receive a phone 'directly from Samsung'? That option doesn't exist in Canada - but in any event, your phone appears to be locked to Bell/Virgin. Phones don't lock themselves based on the SIM you put in. And why don't you ask whoever you acquired the phone from? If you acquired it legally, this shouldn't be an issue; if you didn't, you shouldn't be here asking for help.

Sprint device SIM unlocking

I got a Sprint locked N950U device today from a third party, that I'd wish to unlock to work with any (international) carrier. I checked the IMEI and it's listed as clean. However, when I put a t-mobile card in, or a European SIM, and restart the phone I don't get the 'Enter network unlock code' dialog. After the OTA update I do get Sprint OMADM notification about trying to register the phone on the network, but since I don't have a SIM plan it fails. Do I first have to have the phone running registered on Sprint (or MVNO?) and then can switch to another carrier?
Also, when I go to at least two unlocking services online, and enter the make and model of the phone and IMEI, I never get an e-mail with unlock details and the form submission button just keeps saying 'Please wait'.
alh84001 said:
I got a Sprint locked N950U device today from a third party, that I'd wish to unlock to work with any (international) carrier. I checked the IMEI and it's listed as clean. However, when I put a t-mobile card in, or a European SIM, and restart the phone I don't get the 'Enter network unlock code' dialog. After the OTA update I do get Sprint OMADM notification about trying to register the phone on the network, but since I don't have a SIM plan it fails. Do I first have to have the phone running registered on Sprint (or MVNO?) and then can switch to another carrier?
Also, when I go to at least two unlocking services online, and enter the make and model of the phone and IMEI, I never get an e-mail with unlock details and the form submission button just keeps saying 'Please wait'.
Click to expand...
Click to collapse
For Sprint's registeration/activation nag, have you tried disabling the responsible packages using an app like Package Disabler? If not, do that and see if still getting the unlock message. Worst case it will at least take care of the other nags. If you still get the unlock code message then try contacting Sprint to unlock. If you go 3rd party service, I've used cellunlocker dot net before.
i found samsungphoneunlock they unlock my note 8 from sprint via remote connection, someone has connected to my laptop and i follow some instructions and they unlock the phone for me..they told me sprint phone do not ask for code..i hope this helps..cheers

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