Locked new device to wrong carrier - Galaxy Note5 Q&A, Help & Troubleshooting

Hey guys,
I really messed up
So I received a Samsung Note 5 SM-N920W8 directly from Samsung. I need to use a Rogers SIM card in it. Not know if the device was locked or not, I thought I would try a non-Rogers SIM in it... I put in a Virgin mobile SIM and it worked. I thought to myself "GREAT, this is factory unlocked, WOO!" Until a few days later when I put in the Rogers SIM that I need to use in the device, and it asked for an unlock code.
Tried buy a code online for both Rogers and Virgin, no luck. Of course not, since the phone never went through carrier fulfilment
For work reasons, I need to use the Rogers SIM in the phone. Both of which are provided by work.
I never realized the phone would lock itself... I thought this was something only Apple did, where they ship the device unlocked, and it locks to the first carrier SIM inserted. I did not know Samsung did the same thing! Was I wrong in thinking this?
How can I get this unlocked? I'm trying to avoid rooting, as it would trip Knox.

There's no such a thing like sim lock option on any Samsung devices
I'm the biggest Samsung fan
Once you buying sim free device from Samsung it's always be sim free
I thinking you must be doing something wrong with settings

Nope, it's asking for SIM unlock code lol
What to do?

How did you receive a phone 'directly from Samsung'? That option doesn't exist in Canada - but in any event, your phone appears to be locked to Bell/Virgin. Phones don't lock themselves based on the SIM you put in. And why don't you ask whoever you acquired the phone from? If you acquired it legally, this shouldn't be an issue; if you didn't, you shouldn't be here asking for help.

Related

how to unlock g1 without foreign sim card?

I just received unlock instructions from tmobile, including the unlock code. The first step, howwver, is to insert a foreign sim card. I haven't left the country yet so I don't have one. Is there a way to proceed without a foreign sim card? I had a brand new sim card lying around and I tried using that, but after reboot it never asked me for the unlock code it just booted up into the home screen and asked me to sign into gmail. Any suggestions?
In wich carrier is the phone locked now? Tmo? If is on Tmo, and the sim isnt from Tmo, then your phone is already unlocked...if the sim is from the same carrier than your phone, then you need another carrier sim to unlock it...
He wants to unlock his phone without a foreign sim card. When you unlock, to be able to see the Unlock Code input screen a different sim card than your carriers must be in the phone. He wants to unlock without the second sim card.
I hope I am allowed to post this
http://theunlockr.com/2010/01/10/how-to-activate-the-g1-without-a-data-plan-or-sim-card/
If not please delete mods
deuse said:
I hope I am allowed to post this
http://theunlockr.com/2010/01/10/how-to-activate-the-g1-without-a-data-plan-or-sim-card/
If not please delete mods
Click to expand...
Click to collapse
You are perfectly allowed to post that, however that is not what he is looking for at all.
Just find a friend with AT&T and borrow their SIM card for the 5 minutes it takes to unlock the phone.
Dang, I used to work for T-Mobile in the PDA dept and never realized this limitation. I don't *know* anyone who has an AT&T phone and am selling my G1, need to be able to get it unlocked. Everyone I know uses either T-Mobile, Verizon or Sprint. I would hate to have to send the buyer the unlock code and have them do it themselves. Almost any other phone has a # code to type in, why not the G1?
Looks like it's not a G1 thing but a T-mobile thing. I had to use another non T-mobile SIM to unlock my HD7 as I am selling it.
scrappyabs2 said:
I just received unlock instructions from tmobile, including the unlock code. The first step, howwver, is to insert a foreign sim card. I haven't left the country yet so I don't have one. Is there a way to proceed without a foreign sim card? I had a brand new sim card lying around and I tried using that, but after reboot it never asked me for the unlock code it just booted up into the home screen and asked me to sign into gmail. Any suggestions?
Click to expand...
Click to collapse
The best thing you can do is see if any of your friend has a different carrier sim (IE: AT&T, Verizon, Sprint) and put it in. After you turn on the phone, it will then come up with the box that prompt you to put in your unlock code.
I have a UK SIM card coming in a couple of days, and I have received my unlock code from TMO. I will not be traveling to the UK until September, but want to test the unlock code now just in case TMO messed it up. is there any downside to inserting the UK SIM card in the G1 in the US just for unlocking purposes?
For more input, my phone is rooted, running DWANG 1.6 ROM. I intend to do a full nandroid backup prior to testing, and will also delete quite a few of my apps prior to traveling since I don't want to have lots of data usage when I am overseas. When I get back home I will restore from my backup. Anybody see any flaws with this plan?
Thanks.

Unlock G1

Hi Everyone
Is it possible to unlock a G1 either rooted or unrooted without having to obtain a code from T-Mobile [I was quoted £15]?
There are people on eBay offering it as a service by sending them my IMEI number, are they doing this using an application which generates the unlock code based on the IMEI, if so then does anyone know where you can get the app to do this please?
I bought my G1 last month, unlocked for ATT. When you boot up the phone with a new SIM card, you put in ATT APN settings to use it with an ATT SIM card. When I installed Cyanogenmod, it automatically detected my SIM card, I'd try Cyanogenmod.
Connor1 said:
I bought my G1 last month, unlocked for ATT. When you boot up the phone with a new SIM card, you put in ATT APN settings to use it with an ATT SIM card. When I installed Cyanogenmod, it automatically detected my SIM card, I'd try Cyanogenmod.
Click to expand...
Click to collapse
That is horrible information. It doesn't work that way.
But to answer the question either it's t-mobile or one of those people on ebay.
Its to easy bro, go threw T-Mobile via their chat tech support, tell`em you want the unlock code for your cell, theyll ask you for some info and in a few days theyll email you the info. I had this big story I was gonna tell them that I was going to Mexico on vacation and wanted to use my phone over there lol but they didnt ask me anything just the info they needed for the phone.
Goodluck

[Q] PROBLEM-unlockng my Samsung Galaxy S GT-I9000

Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Essex-girl said:
Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Click to expand...
Click to collapse
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
louie604 said:
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
Click to expand...
Click to collapse
Thanks for replying, new to this site not sure what I'm doing !
When i paid to have the phone unlocked i had already canceled my o2 monthly contract so the phone had no Sim in it when being unlocked, i don't have the o2 Sim anymore, i brought the phone from o2 so they might help me out I'll have to ask them. I've just put a o2 pay as you go Sim in the phone & it didn't ask for the Sim Network Unlock Pin but with the 3 contract Sim it does ask. I have installed the SGS Unlock tool but i haven't run the app. I'm having the phone unlocked again tomorrow so he hopefully can sort it out. Thanks again.
I tried to "SGS unlock tool" and nothing does not give me the codes. When I go to the root gene codes told me: "Sorry, no codes found. File not found: Do you have S Business"
I have no idea what to do.
Is there some other way to decode or knows someone why this is happening?
I also tried with Generate Unlock Windows, error is: can not find nv_data.bin

Carrier Sim lock after Samsung repair

So I bought a Sprint Note 8 (SM-N95OU) that was unlocked from eBay over a year ago. We use T-mobile for our service. Everything was going good until the phone would no longer boot up due to draining all the way to 0%. Called Samsung and they did a free replacement outside of warranty.
So now that it's been repaired it is UICC SIM carrier locked.
Under UICC unlock it says "your device is locked to Sprint SIMS only." A message pops up and says to contact sprint. I contact sprint and give the IMEI and they said I have to contact the owner. I assume they never unregistered it from their account.
Is there anyway we can go back to using the phone? I mean we paid for it and feel like we own it but according to the software it does not seem to be the case. Lol.
Will putting a Sprint SIM in unlock It? I notice it doesn't ask for a pin and I think I read they are unlocked via a signal. That signal would have to be resent or would communication on the Sprint network alone unlock it. Not sure If somehow it will know to unlock itself once it connects to sprints network?
Anyway any help or direction is appreciated. Not sure if I need to sell it to a Sprint user and get a different phone now.
Well I just paid somebody on eBay 10$ to unlock it. So far so good.
I had a very similar situation whichresulted in weeks of back-and-forth communication between Samsung and Sprint advanced technical support. Which that department is a joke in and of itself but the actual solution to my problem was just to insert an active Sprint SIM card into the device and then have them unlock it.

Unlocked Samsung SM-G781V locked to a Verizon Account

I bought a second-hand Verizon phone and custom service says it is locked to a Verizon account so it can't be used on any other SIM, even though the IMEI shows it is technically network unlocked (and they also confirmed it is network unlocked). I was thinking about rooting the phone and flashing it with new firmware, does anyone think that will remove the Verizon account lock since it is not network locked?
Thanks
just test it with another sim in it, you won't be able to root it in very high likelihood so just using as is pretty your only good choice (that doesn't involve selling it again).
a Verizon phone is the worst phone to buy as they never allow bootloader unlocking, so no root or anything else besides stock.

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