My GT-I9000M Won't Install on my Computer - Galaxy S I9000 Q&A, Help & Troubleshooting

When I plug my SGS Vibrant (I9000M) into my computer running Win7 Pro 64-bit the icon for drivers being installed pops up in the tray. However, all drivers for the phone fail to be installed. I have installed Kies, but it does not connect the phone, it does continuously try connecting to it though. I also notice the screen of the SGS is flashing. You can breifly see the USB sign on it, but then it just continuously alternates between that and the idle screen in rapid succession. On the idle screen I noticed the top had a bar mentioning mtp application. Any advice in solving this issue would greatly be appreciated. Thanks in advance.

you need try on a winXP computer
many people have reported problem on Vista / 7
you can try to do it again by "Run AS" administrator

I have the same effing problem man. Happened just now and was trying to find a solutions on the forums and your topic just popped up.
The very funny thing is that I am currently trying to connect the phone to my laptop ( WIN7 x64) and it doesn't work while at my office computer running also WIN7 X64 it works flawlessly.
Maybe somebody has an idea about this.
May I mention that I cannot see the phone in My computer and Kies just hangs at the loading forever
I also have the Connect/Homescreen screens dancing and changing back and forth in a rapid succession.

I've had some minor success. I've gotten 2/3 of the drivers installed, but the MTP usb device won't install. I've tried a couple of the ideas floating around when I googled the issue, but still no success with it.

More info in the issue in the FAQ
forum.xda-developers.com/showthread.php?t=723596
Hint: Search in page for "Wuala"
I'm downloading those drivers to try now. I'll get back with results if any.

I've gotten my computer to recognize the phone finally and the MTP USB device driver seems to be installed yet Kies still won't connect to the phone.
The steps I followed were:
1. Unmount Internal SD Card
2. Format Internal SD Card
3. Connect to computer
After those steps it connected fine except for Kies still messing around. The phone no longer does the connect/home dance, instead Kies is in a continuous loop of trying to connect while the phone says it is connected.
I'm thinking of trying the Windows XP Virtual Machine next.

I've tried for hours now with little success for my computer recognizing it, but the little success I had achieved with my previous post undid itself and now that fix no longer works. I've tried older versions of Kies, but the older versions of Kies don't support the SGS and the newer versions don't even recognize the phone. I've done almost everything I can possibly think of and find on google in getting my phone recognized by my comp. I'm so close to returning this phone to go back to my blackberry. If anyone can think of anything that may help, please advise. Thanks again.

Well, the problem has finally been solved. I had to completely reinstall windows to fix it. Hopefully this phone is wort the mad amounts of stress it has caused me so far.

wow, that was pretty insane, have to reinstall entire OS just to get KIES to work?

Related

USB Device Not Recognized

I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?
Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.
wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.
I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks
I just tried a brand new usb cable and it still didn't work for me
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)
Dwimmerlaik, did you have any luck fixing the problem?
Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..
Anyone else have this problem and solved it?
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..

pc and phone dont get along...

running duttys wm6.1 rom from april. all was working well, decided to sync my phone the other day and my computer didnt recognize it. nothing popped up or anything. was like i never plugged it in. it still charges though. also have some keyboard problems and was going to see if att/htc would replace my phone but i'm pretty confident they dont want anything to do with me since i have dutty's rom on there. was going to put the official att rom back on but this no usb thing kind of kills that idea. any ideas???
are you running XP ? and do you have the latest version active sync ? if yes, try a different USB plug/cord, & do other devices work on the port you are plugging into?
using vista with mobile device center. just reinstalled it. tried 2 usb cables. tried a buddies pc with vista and it didnt work. he has cingular 8525 and his works with same cable i was trying to use on his computer. not sure what's wrong...i can plug flash drive into the usb port and its golden.
There are some vista related issues, try read tese and see if they are of help, I am running XP so i will not be of much use
http://forum.xda-developers.com/showthread.php?t=418516&highlight=vista+issues
http://forum.xda-developers.com/showthread.php?t=385865&highlight=vista+issues
http://forum.xda-developers.com/showthread.php?t=378477&highlight=vista+issues
not sure if it changes anything but i'm using x64 vista. dual boot x64 xp pro as well. tried it in both OS's and still nothing. tried the changing name in registry on phone and removing any partnerships on the pc. phone still charges fine but pc still doesn't recognize it's there. at this point i'm at a loss....
I occasionally get syncing issues with my Kaiser on Vista. Not sure what causes it - sometimes think it might by Orb running. Anyway my easiest fix has been to system restore to a point when it was working.
Another thing I have done is test on another OS. Looks like you have only tried it running on Vista so see if you can connect to an XP machine with ActiveSync on - you obviously can cancel the sync when the box pops up but least you can see that the process is still working and then if it does connect you can flash the old rom back on.
i'm dual booting on my computer and attempted to use activesync in xp and still no success. computer doesnt as much as flench when i plug in the phone. part of the connector works though b/c the "charging" light comes on so i dont know what's going on. it possible that usb connector on the phone is bad or you think its a pc issue?
My usb port failed, you can flash the stock ROM by SD card. att gave me no problem with warranty, but no word on whether or not a changed SPL will be charged the 450.
ive read some about flashing rom by sd card but no one really seems to "recommend" it. is it a pretty fail safe procedure like via usb or "not so much" ??
Make Sure You Flash Back Before Sending It In For Warranty.
yeah i figured as much. they get upset about changed spl or does anyone know if they check it? any pointers on flashing oem rom from sd card or should i just go read in the rom section? thanks !

[Q] Kies... arghhhhhhh!!!!

Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
what is wrong?
it works for me on Win7 x64
also on WinXP SP3 x86
Just can't get it to connect to the phone. Tried various options as per other threads but, as yet, no luck...
reboot the PC
remove all other USB devices
some PC have cheap USB ports, seriously.
just today i was fixing an IBM computer, and none of the back USB ports worked, only the 2 in the front, i was like WTH !!! ???
usually is the opposite, front USB no good, but back USB are good.
I had the same problem with Kies. It seems that if you are using an alternative home screen (ie: Launcher pro) the phone doesn't hit the idle screen and the mtp mode doesn't kick in. Use the stock home screen app and try again. (make sure debug mode is off too)
BTW I did not come up with this!! I found it via google. Credit to whoever came up with it first.
Had same issue.. now it works everytime i want connect..
What i did was just ..in Kies turn off both automatic starts in general settings!!then restart PC to apply it..
Now when i wanna conect my phone to Kies.. ill start Kies 1st and then connect phone.. with kies connection settings on the phone ofc
EDIT: when u connect your phone.. u must see that USB plug logo on your phone.
Thanks for the replies. Nothing wrong with the usb port I'm using, works fine in normal mass storage mode and does kick off the recognition when in kies mode - it just never gets past the connecting please wait etc message.
Will try it a few more times, take the ticks off the settings etc. and may install it on my other machine and give it a try under xp.
Cheers - any way to have a shorter space bar and have some punctuation characters, cursor control in landscape keyboard mode?
Sent from my GT-I9000 using XDA App
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
kempas said:
Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
Click to expand...
Click to collapse
Exactly the same problem. Just had it running for over half an hour and it didn't connect the device to Kies 1.5.1.10074_2. I have successfully installed all the drivers for my phone for 64-bit. There is nothing wrong with any USB ports on my PC. I don't have Kies setup to run automatic detection, or in the system tray. I have also restarted several times. I always start Kies before connecting the phone. I have done nothing to this phone except install a few apps from the market. My phone shows up as GT-I9000M (I have the phone from Bell) under My Computer. It lets me add files to it without problems. But the second I try and get it to run on Kies, no dice. I figured I would join this website because I am new to Android (and programming... lol) and I really want to get into this kind of stuff, but I can't get anywhere if I can't have the fundamentals laid out for me to use.
Another thing to add, if I enable mass storage, the internal and external storage becomes empty when i connect the phone (Insert disk into whatever) when I know they are both mounted and functioning properly...
I will provide more info if needed, but that's all I can think of to say at this time.
I would greatly appreciate it if anyone will help.
Just talked to Bell Rep's at two stores, and I asked them about Kies, and they told me that Kies has not been updated to support the gti9000m from Bell as of yet... Don't know if this is true for everyone, but it would certainly explain why I can't connect to Kies...
Well, I've tried every step to try and get Kies to see the phone but it just doesn't want to work...
immyh said:
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
Click to expand...
Click to collapse
Yup. This is what I do as well and like you say, it works every time.
Regards
Got kies to work first time I tried it. That was a few weeks ago, havent got it working since.
Sent from my GT-I9000 using XDA App
Finally, success!
Decided to try again on my other machine (XP). Unmounted internal/external sd, remounted internal, unmounted external.
Connected kies mode before starting KIES, waited for device discovery, started KIES, voila!
Had done the same numerous times on the other machine (Vista) but with no luck...
Anyway, backup up my contact and tried the upgrade firmware but it says this device's version cannot be updated JF4/JF3.
I'm on a TMobile (UK) supplied device, unrooted, as supplied. Could I use the key combo to override and upgrade? Any potential issues if I did?
Thanks...

Pc wont recognize captivate

I bought a Captivate with rogers on 2.1 update 1 today and when I connected it to my PC it wasn't recognized, installed the drivers and it's still stubborn. I booted into Ubuntu 10.10 and still same problem! I can't stand it it's driving me crazy! there's no reason why it should be doing this but I can't make it work!!! Please someone help I am really desperate
There are several reasons this could be happening. A search will come up with all of them. For me, it was the USB port on the computer. It didn't like the remote ports. Once I plugged into one of the ports directly off the MB, works everytime.
You might never get it to work
I've been reading these posts and trying suggestions since I got my Captivate back in August. I still have not been successful in getting any kind of reliable connection between a computer and my phone. This is my second phone and I have tried 5 different computers. One of the computers was tried with Win XP, Windows Vista and Windows 7. Nothing seems to get me a reliable connection. I hope you have better luck. I get a wild hair every now and then and spend a few more pointless hours trying to make it work but to this point nothing is working. I've tried Kies, Kies mini, old drivers, new drivers, 32 bit drivers, 64 bit drivers, etc. NOTHING HAS WORKED. I've managed to be able to mount my drives and copy files occasionally but no kind of sync where anything is automated. Also I have found nothing that can get me any sort of contact or calendar sync with Outlook. My work prevents me from putting everything into Google mail and syncing that way so I'm just out of luck with a phone that ATT told me I could sync with Outlook. Maybe Froyo will fix this or else I have to wait my year until I'm eligible for an upgrade to get a phone that actually works properly (ie, non Samsung), although I have to wait for OTA Froyo since Kies won't be of any help in upgrading anything!
This is the best drivers i found to make it work on my Vista box.
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
The USB drivers from Samsung's website seem to be pretty bogus.
If the ones from the link above don't work you can go here - and download the USB drivers for your OS there. I have tested both and they work great on my computers.
And... if your running Vista - IMO That is Issue #1
avgjoegeek said:
...
And... if your running Vista - IMO That is Issue #1
Click to expand...
Click to collapse
... That OS was never a issue for me.. i found the user using it is often the #1 issue
LOL I refused to run it. For some reason my systems refused to run it and I always ended up going back to XP.
Now with Windows 7 - I think Microshaft got it right (as close as they can) and its what Vista should have been to begin with
CatFan said:
I've been reading these posts and trying suggestions since I got my Captivate back in August. I still have not been successful in getting any kind of reliable connection between a computer and my phone. This is my second phone and I have tried 5 different computers. One of the computers was tried with Win XP, Windows Vista and Windows 7. Nothing seems to get me a reliable connection. I hope you have better luck. I get a wild hair every now and then and spend a few more pointless hours trying to make it work but to this point nothing is working. I've tried Kies, Kies mini, old drivers, new drivers, 32 bit drivers, 64 bit drivers, etc. NOTHING HAS WORKED. I've managed to be able to mount my drives and copy files occasionally but no kind of sync where anything is automated. Also I have found nothing that can get me any sort of contact or calendar sync with Outlook. My work prevents me from putting everything into Google mail and syncing that way so I'm just out of luck with a phone that ATT told me I could sync with Outlook. Maybe Froyo will fix this or else I have to wait my year until I'm eligible for an upgrade to get a phone that actually works properly (ie, non Samsung), although I have to wait for OTA Froyo since Kies won't be of any help in upgrading anything!
Click to expand...
Click to collapse
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
jatkins09 said:
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
Click to expand...
Click to collapse
Usb debug is only for adb to work. You can still mount/detect the phone without it. Windows should detect it as a usb mass storage .
silvertag said:
Usb debug is only for adb to work. You can still mount/detect the phone without it. Windows should detect it as a usb mass storage .
Click to expand...
Click to collapse
but you can't sync with outlook with usb debugging on, which was the original problem.
jatkins09 said:
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
Click to expand...
Click to collapse
Thanks for the response. I've had debugging turned on and off. Neither seemed to make much difference. I did find one interesting thing the other day though. I uninstalled all Samsung software and drivers. Before I tried any kind of reload I used a registry cleaner to clear out any remnants. It seemed to act a lot differently when I reloaded things and I actually managed to sync my calendar and Contact List although not with Kies or any Samsung software. I used a program called MyPhoneExplorer. It takes a while to figure out but seems to work well if you have a decent phone-computer connection. It only worked once though and the next time I plugged back in there is no connection. There was a time when I was hopeful that Froyo would fix this but now I'm doubtful that the Captivate will ever get Froyo, at least from Samsung or AT&T.
I totally do not understand this phone when connecting to my PC. I am sooo sick of this thing not being recognized and trying to connect with Kies!!! I would run better odds playing Russian Roulette at being the big winner!! What other options do we have to get our phone to connect so we can load an unload our media. I dont have the space to load my whole library and wouldnt want to wait the years it would take to load it :|
I can't connect my Captivate to my Windows PC or Ubuntu through the USB cable that came with the device. I think it's the cable that's short circuited resulting in no connection so I will get a cable asap. My temp solution was an 8GB microSD but even now i tried rooting with the update.zip file and I had no luck I don't really care if my phone connects to the computer as long i have a microSD card reader and rom manager too bad for my 16GB memory but I can't even root! I hope they fix the update.zip file. This phone has killer hardware. It's such a shame how it's being brought down...
Sent from my SAMSUNG-SGH-I896 using XDA App
EpicYuzer said:
I can't connect my Captivate to my Windows PC or Ubuntu through the USB cable that came with the device. I think it's the cable that's short circuited resulting in no connection so I will get a cable asap. My temp solution was an 8GB microSD but even now i tried rooting with the update.zip file and I had no luck I don't really care if my phone connects to the computer as long i have a microSD card reader and rom manager too bad for my 16GB memory but I can't even root! I hope they fix the update.zip file. This phone has killer hardware. It's such a shame how it's being brought down...
Sent from my SAMSUNG-SGH-I896 using XDA App
Click to expand...
Click to collapse
Have you tried connecting to a USB port right off the MB? I know my remote USB ports would charge the phone but were flaky when trying to connect to my computer. Moving to the MB USB port fixed all my problems. Connects everytime now.
Well I only have a laptop and I tried all the ports...
If you truly think the USB cable is bad - then I would suggest going back to your retailer your purchased it from and get another one.
Also - if you want to ROOT your phone - you should still be able to. I would download the CLShortFuse's 1 Click Root application. Then you can copy the update.zip from inside that application's folder and copy it to your internal SDCard like you have been doing then flash as normal.
It will not include SU or Busybox I think though - or enable sideloading of applications. You will still need to d/l ROM Manager and get busybox that way.
I wouldn't recommend flashing ROMS to your phone until you can get it to recognize though. Please tell me you haven't installed kies? And I would go to the Q&A sticky - it has the 1-click root app as well as the USB drivers I recommend installing to have your phone recognized.
I install the usb drivers for xp and never had an issue with 2 home laptops and 2 work laptops. Wife's windows 7 machine i did not even have to install drivers and it recognized it without issue. Make sure you are using the cable that came with the phone as i have had issues with other micro usb cords that did not come with the phone.
avgjoegeek said:
It will not include SU or Busybox I think though - or enable sideloading of applications. You will still need to d/l ROM Manager and get busybox that way.
I wouldn't recommend flashing ROMS to your phone until you can get it to recognize though. Please tell me you haven't installed kies? And I would go to the Q&A sticky - it has the 1-click root app as well as the USB drivers I recommend installing to have your phone recognized.
Click to expand...
Click to collapse
I tried the USB drivers you posted on another PC and USB cable and it worked like a charm!
Thanks alot!
If all you want to do is copy media you can get by without Kies I believe. All you should need is a proper driver setup for your computer. Once drivers are loaded and recognizing the phone all that should be left is to mount the drives on the phone. Just be sure to have the phone in "Mass Storage" mode instead of "Kies" mode. I can't get Kies to work for me but from what I understand the only real benefit of that is for doing upgrades, I might be wrong though since it doesn't work at all for me.
CatFan said:
I can't get Kies to work for me but from what I understand the only real benefit of that is for doing upgrades, I might be wrong though since it doesn't work at all for me.
Click to expand...
Click to collapse
Exactly I've read on Engadget that 2.2 finally came to Canada but kies won't work for me either all I want is to root my god damn phone on 2.1 update 1 to get the gingerbread ROM from supercurio as soon as it's stable but I can't even root

[Q] Drivers Not Installing Properly

Hey folks. I'm having a real hell of a time trying to figure out what going wrong in my attempts to recover my i896.
I can't seem to install the 64 bit drivers on my Win7 machine, nor can I get the computer to register the phone as a drive to which I can move files.
I'm stuck with a blank phone right now, and have been for two weeks, waiting on a jig in the mail. Now I have the jig, allowing me to put the phone in download mode, but I'm still stuck. I'd really like to fix this issue tonight, if anyone can help out. Thanks for any thoughts.
I've tried multiple USB ports, plugging things in different orders, and I've tried a couple different links to what I assume are the same drivers. I'm really hoping I don't have to send this in to get repaired.
JavaMac said:
Hey folks. I'm having a real hell of a time trying to figure out what going wrong in my attempts to recover my i896.
I can't seem to install the 64 bit drivers on my Win7 machine, nor can I get the computer to register the phone as a drive to which I can move files.
I'm stuck with a blank phone right now, and have been for two weeks, waiting on a jig in the mail. Now I have the jig, allowing me to put the phone in download mode, but I'm still stuck. I'd really like to fix this issue tonight, if anyone can help out. Thanks for any thoughts.
I've tried multiple USB ports, plugging things in different orders, and I've tried a couple different links to what I assume are the same drivers. I'm really hoping I don't have to send this in to get repaired.
Click to expand...
Click to collapse
I've seen a few people have the same problem with 64 bit machines, If you can find someone running XP and do on that machine. I still have my old XP box around just for these situations.
And until last month, I would have too. ~LOL~ I bailed on XP for this new 7 box. What about if I run in XP compat mode?
No go on the backwards compatibility mode. I tried those alternative drivers from softpedia to no avail also.
I'm starting to panic a little now. Have I boned my phone in it's little earphone hole?
i have several win7 64 bit machines working just fine. used the drivers from the Odin One Click thread.....
if you cant use those, then use AIO captivate toolbox with heimdall
The Toolbox drivers claim to have installed properly. I'm unplugging the phone, rebooting the computer, and trying Odin again. Hopefully this will work. FYI: I'm supposed to be in Download mode for Odin, right? The jig I bought puts the phone into Download mode, with an Android mopping.
Progress in Driver Installations!
Okay . . . I've finally found a little success here. The drivers have been successfully installed and I'm getting a happy sound when I plug the phone in instead of a confused sound. It says the device is ready to use instead of failed to install.
I got this success using the Toolbox. I installed the 64bit drivers from there. Thanks for the advice!

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