[Q] Syncing with Exchange issues?? - HD7 General

Hi guys, I've tried countless times today to setup my university email on the phone to no success.
I've followed the instructions on "how to setup email" on the microsoft windows phone 7 site and get as far as "Step 9" and getting to the "advanced" screen but it wont let me continue without entering something in the "domain" box, which is weird since the email account doesn't require one.
I tried randomly typing something into the domain box just to be able to continue but in the end it still does not work.
Anyone else have this issue, or know how to solve it?
I've been able to set up both Live and Gmail accounts easily, and by looking on google everyone else seems to have been able to set up their exchange accounts successfully
Thanks!

The domain would be the last part of your email address.
ie [email protected]
whatever.com is the domain
my guess as to why they don't auto-populate based on the address would be that most companies use a different "internal" domain that is different than the public domain used for the email address.
since you should not be a member of the internal domain of your school, use the public domain.

teoami said:
The domain would be the last part of your email address.
ie [email protected]
whatever.com is the domain
my guess as to why they don't auto-populate based on the address would be that most companies use a different "internal" domain that is different than the public domain used for the email address.
since you should not be a member of the internal domain of your school, use the public domain.
Click to expand...
Click to collapse
Thanks for the reply teoami, I did as you said and it listed the email as one of the accounts on the phone, however when I tried accessing it it says " attention required, outlook information is incorrect" and consequently is not able to sync. Any other ideas?
Just tried contacting O2 technical team but they just didn't have a clue, I guess this is a problem being an early adopter, when you get a problem there's not many people out there that have a solution sigh...

ignore me failure reading...
I'm assuming the uni runs a windows network? Login to one of the uni PC's and open system information (right click my computer and select properties), click on Computer name, the domain behind the computer name will probably be the one you need, but you could just ask the IT admin about the domain / server settings or check the intranet as settings are usually provided there.

domain for activesync exchange
Well I found that when you leave the domain blank you click Sign in and you then get the option to click advanced
The Server field is then visible (it was not visible before)
so long as you know the server you are using for your e-mail provider you should get it to work fine.
ie. hotmail uses m.hotmail.com

University email server settings
Hd7uk said:
I tried randomly typing something into the domain box just to be able to continue but in the end it still does not work.
Anyone else have this issue, or know how to solve it?
Thanks!
Click to expand...
Click to collapse
I have the cure bud...most universities use an offsite outlook server. In the domain field enter m.outlook.com it should sync everything for you, including your contacts, tasks, emails, and calendar. Although you may not use all these functions, your university's mail should be able to use outlook online.
Let me know if this worked for you
oh...one more thing, if all else fails, when you are on a pc and viewing your email hover the mouse over your "inbox". look at the bottom of your browser, the server will pop up as you hover.

Hey guys I finally SOLVED IT!! turns out it was kind of a false alarm and that the details I entered for "server" and "domain" were simply incorrect . Just so that anyone else from a uk uni ever has the same problem.... Server was "webmail.(university name).ac.uk" and domain was "(university's intials)NET". Everything synced perfectly after that. If in doubt like frontieruk suggested contact your company/uni IT department as I did.
Thank you for everyone's input!

Related

Problems with synching exchange mail - Kaiser and Wizard...

I have received a HTC TYTN II from my company, which currently is synching with our mailserver so that I can read my email wherever I am.
Since I'm curious, I tried to get my old Wizard to do the same. I did the same install as with the Kaiser, but I get the dreaded "0x85010004". I scanned thru the Kaisers registry and took all root-certificates under "HKEY_LOCAL_MACHINE\Comm\Security\SystemCertificates" and imported them into the Wizard and rebooted, but no luck. I am assuming it's a certificate of some kind that is missing, but I can't find where else it could be? Does Exchange install a hidden certificate on the phone in order to identify it, and if so - why isn't it shown in the certificates menu?
Any help is appreciated.
BR
Fredrik
activesync cert with exchange
hi fredrik,
activesync accessing exchange on a mobile device uses OWA (outlook web access) to access your email through SSL. the best way to get the cert you need is to log into your OWA (probably something like https://webmail.yourcompanyname.com) or whatever it is (it's the same address you use when you put in when confiigure exchange with activesync) from a desktop pc. than, right click on a blank portion of the page and go to properties. you should see a button that says certificates, click on that, than click on the details tab. than click on the "copy to file" button and the cert export wizard will start. click next, than select base64 as the type of cert, than hit next, name it, save it, put it on a memory card or bluetooth the file to your phone and install it. sometimes, during the install, your phone will error out when installing it, just soft reset, and then install it again. you should get a message that says it was installed successfully. than configure for activesync for exchange on your phone and you should be all good. let me know if that works for you.
Thanks for the help!
Tried that and got the same problem. The original phone has Pointsec installed in it, but I do not think that it gerenates any certificates (at least not any I have found in the registry). Is the ACU version important?
/F
Talked to my IT department and they told me that Pointsec decodes a certificate in order to communicate with our mailservers. Anyone any good at pointsec and knows if it puts a crypto on the Registry or if it is purly file based? If the file is decrypted each time I punch in my code, it should register the time when the file is being decrypted... What programs can search files in WM and search for the time stamp?
BR
Fredrik
I have an AT&T Tilt. I had Direct Push from Exchange Server working perfectly with no effort - was working for months. Then, I had a hardware problem with that phone and was given a replacement from AT&T. After replacing it I am unable to configure the direct push any more. I wrote down all the settings and carefully reapplied them on the new phone.
What I am seeing now is when manually invoking a send/receive, ActiveSync reports the following:
------
Result:
The server you are synchronizing with is not an Exchange Server, or is running incompatible
software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Support Code: 0x85030022
------
I've been on the line with the hosted exchange server folks and there's no change on their end...
I installed the certificate as suggested above - seemed like it was worth a shot. No difference.
Any ideas?
sorry for the late reply.
I'm not too sure about your pointsec fredrick, as we don't use it on our mobile devices at work, but we do use it on our computers. as far as i know, pointsec is supposedly suppose to be transparent encrypt/decrypt after you first turn on your device and enter a passcode, heck, windows mobile should operate like pointsec isn't even on the device, so it shouldn't be a cert issue, but who knows, i never liked pointsec anyway. sorry i can't be more helpful.
ubetchya,
that error message is pretty straight forward, either the OWA address is wrong or your certificate isn't installed correctly. i know this sounds lame, but if you can, borrow a friend's Windows Mobile phone and config it with activesync to verify your settings are correct. for the owa address, try adding "/exchange" without the quotes at the end, maybe their redirect isn't working correctly. so if your server address is "https://webmail.hostedexchange.com", make it look like "https://webmail.hostedexchange.com/exchange" (that should take you to directly to the exchange server without using their redirect). if you want, you can also try downloading the certificate directly from your hosted exchange guys, if they have the cert page up that is (most exchange admins leave it up, i know we do =P ) to get to the cert page, go to a desktop pc...
1. type in your webmail server address and add "/certsrv" at the end without the quotes (ie; "https://webmail.hostedguys.com/certsrv"
2. it will prompt you for a username, it should be in the following format "domain\username", so if my domain was microsoft, and my username was bill, than my username would be "microsoft\bill" without the quotes
3. enter your password.
4. click on the last link, "download a certificate, certificate chain, etc"
5. select the base 64 encoding method and than click download CA certificate.
6. save it to a memory card or bluetooth it over to your phone and install it.
hope that helps!
oh... and one more thing about your server address, it could be different than adding "/exchange" at the end, to verify, just to your webmail and see wear it redirects, when you get to your login page (if using forms based authentication), use that address, if not using forms based, (small popup window for login) just log in and than use that address.
UBetchYa said:
I have an AT&T Tilt. I had Direct Push from Exchange Server working perfectly with no effort - was working for months. Then, I had a hardware problem with that phone and was given a replacement from AT&T. After replacing it I am unable to configure the direct push any more. I wrote down all the settings and carefully reapplied them on the new phone.
What I am seeing now is when manually invoking a send/receive, ActiveSync reports the following:
------
Result:
The server you are synchronizing with is not an Exchange Server, or is running incompatible
software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Support Code: 0x85030022
------
I've been on the line with the hosted exchange server folks and there's no change on their end...
I installed the certificate as suggested above - seemed like it was worth a shot. No difference.
Any ideas?
Click to expand...
Click to collapse
I got it working. The error message was pretty close to telling me that it's an invalid server "name". My hosted exchange provider uses owa3.... I was missing the all-important 3.
No matter how hard they try, programmers can't make it completely idiot proof...
All is working now beautifully. Thanks much for the suggestsions.
Tytn II
Hi there,
I'm trying to connnect my Tytn II to my work's exchange server so I can use it instead of having to use a Crackberry however I'm getting the following message in ActiveSync:
Support code # 0x85030022
The server you are synchronizing with is not an exchange sever, or is running incompatible software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Can anyone help ?
Hi Smooth,
Have you tried all the steps in this thread already? make sure you have installed the correct certificate, have the correct server address and ask your administrator if activesync is enabled on the exchange server. post back with your results to the tricks in this thread and we'll see what else you can try.

Microsoft Outlook Web Access help needed.

Hi,
My law school uses Microsoft Outlook Web Access (OWA) for e-mail exchange and I am having a bit of difficulty getting it to connect to my ATT Tilt (w/ 6.1 default rom).
The main problem is that unlike my Gmail, the OWA doesn't have any options for enabling forwarding/POP/IMAP.
A faculty member of the IT department had sent out an e-mail last month with instructions on how to sync the OWA with IPhones and I tried to follow his instructions, but the problem I am now running into is that the Tilt requires a server name (I believe it is mail.uchastings.edu) and a domain name (?????).
I would appreciate any help if someone can help me with this. The server will not get the settings itself since I can't enable POP or IMAP.
I set almost everything perfecting, except when I tried to to connect to download mail, it would take me to the page that requested my username, password, and domain name. So i believe I am putting the domain name incorrecting since I tried a variety of my login.
Are you trying to use active sync? That is what it sounds like
netboy said:
Are you trying to use active sync? That is what it sounds like
Click to expand...
Click to collapse
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
I know you can access it through the web because when I attempted to get it working, I followed the following steps:
1. Clicked on Outlook e-mail
2. Server address: mail.uchastings.edu
3. Fails to obtain settings
4. I tell it that it is an Outlook server, not internet e-mail
5. Username: myusername
6. Password: mypassword
7. Domain: ????? (don't know what to put)
8. Asks me what items I want to sync (Mail, Contacts, Tasks, Calendar)
9. I click on Send/Recieve and it takes me back to the screen which asks for items 5-7.
That is the problem I am having and I believe it is probably the domain name that I am messing up on since I have tried to do a variety of my username and it won't work.
The e-mail server (OWA) is Microsoft Outlook, but it is inside a webbrowser. When I click on options, it won't give me a Pop/Imap option so I have to set it up as an outlook e-mail.
Hope that clears some items up.
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
The iPhone is able to sync using the Exchange protocol with its latest firmware that shipped at the launch of the 3G iPhone.
-Edit-
You need to uncheck the option for Outlook to auto detect your settings, and then select Exchange server from the options. I would then contact your school's IT department and ask them for the settings required to setup your phone to sync.
tilt4life2 said:
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
Click to expand...
Click to collapse
by active sync I meant wireless active sync through exchange. I would confirm the server address with the IT department and you will also more than likely need a certificate if SSL is used which it should.
domain I would imagine would be uchastings
From my experience with wireless activesync the certificate is 99% of the problem
Thanks guys for all the help. There is a guy at the IT which I have been e-mailing who is helpful, but the problem is he doesn't have a Tilt so he doesn't know the actual set up. I can post his set-up (which shows the servers, etc step by step) if that might be a bit more helpful to you guys also. I am hoping that once I get a chance to go up, I could meet him in person and see whats going on.
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
netboy said:
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
Click to expand...
Click to collapse
The url for the e-mail is owa.uchastings.edu.
When I got my first e-mail from the IT department exampling how to obtain access to the e-mail server, I was told that for the first time, my username for the e-mail would be uchastings\username. However, now I just user the username without the uchastings\ part to access my e-mail.
Also, would the server be owa.uchastings.edu? The IT rep told me it would be email.uchastings.edu.
Try This
For username just type the username without the domain.
For the domain try uchastings.local and see if that works.
And make sure that the box for SSL connection is not checked.
you might also try a program called Chronobis to sync Outlook OWA to your device.
Its very basic, but gets the job done
NotATreoFan said:
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
Click to expand...
Click to collapse
Not sure where you get this idea? POP3 and IMAP would work just fine if it's enabled, and more importantly, is exposed to the internet. It's not as nice as push email and most companies would not bother to expose it to the internet, but that doesn't mean it can't be done. He may not have access to it on his server but there's no technical reason it can't be done. It's just a standard pop3 and imap server using the standard protocols.
I would like to thank everybody for all the help and I was able to fix the problem with some help from a OWA forum.
The problem I was having is that the username should have been the username alone and then the domain name was just uchastings. That was it.
I have one more question I am hoping someone can help me with.
I use Microsoft Outlook 2007 on my laptop also since I can just connect my school mail and Gmail on there.
When I first connected my ATT Tilt to my laptop, it asked me what I wanted to sync and I choose Contacts, Calendar, Tasks, and Notes. Then I setup my Tilt with the school's outlook web access. It also asked what it should sync and I choose Contacts, Mail, Calendar, Tasks, and Notes.
Now on my Outlook 2007, when I choose Contacts, Calender, or Tasks, it gives me two options for each. For example in contacts, it has Contacts and Contacts from Personal Folder. Same for Calendar (Calender and Calendar from Personal Contacts) and Tasks.
Now my question is that are these two connected or is one from my Tilt and the other from Hastings OWA? If I choose to delete one, say from the OWA, will it affect the other? I am asking because all the items in each place (ie Calendar and Calendar from Personal Folder) are the same.
Thanks for the help once again.

exchange/OWA work mail setup

ok i'm sorry, but i have been all over the place and still cant make this work!
my work IT dept only allows remote email via the web. i can access using opera no problem but i'd like to sync/push/downloadupload/whateveritscalled into my outlook on the phone seamlessly. HOW DO I DO IT?!?!? i have tried and TRIED to set this up to no avail thru "new account" in the messaging and thru activesync. it cant be that hard since there are only 2 simple steps when i access it via opera.
#1) i go to the website:
www.sodexhomail.com (but when it loads, the full address is https://www.sodexhomail.com/owa/&reason=0)
#2) and i login with only 2 pieces of info:
domain\username: xx-xxxxxxx\myname
password: xxxxxxxx
please please PLEASE someone tell me how to set this up STEP BY STEP so i dont have to keep going thru opera!
thanks!
Ok this is not so hard. I configured it myself many times.
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
For pushmail to work you need an Active Directory user account and this account has to be mailbox-enabled. From the information you just supplied, you do have an AD account which is mailbox-enabled.
When you go to http://www.sodexhomail.com/owa you will see that you will be redirected to https://www.sodexhomail.com/owa Do you see the extra S behind HTTP ? THis means that you access your website securely. In your internet browser on your normal desktop or laptop computer you will see a little golden lock at the end of the address bar. When you click it, you have the option to see the security certificate and to export it to a file. Export this certificate to a file (just click next all the time and give it a descriptive name) and save it on your computer. Then connect your Diamond to your computer and transfer this certificate to your diamond. On your Diamond browse to this certificate and click it so it will be installed. For ActiveSync and Pushmail to work you must do this.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Ok, you've already installed the ssl security certificate on your diamond. Now open Active sync on your diamond and do the following.
1. Click MENU.
2. Click Configure Server
3. In the field Server address type: www.sodexhomail.com and enable SSL
4. click next
5. In the User name filed type your user name and password
6. In the domainfield, type sodexhomail.com and enable to remember your password.
7. Click next
8. Enable the items you want to sync, like contacts, calender, email and tasks
9. Select email and click configuration and select the option how far back active sync should go for syncing emails and select for the messages HTML.
10. Click advanced and enter your email address.
11. CLick Finish.
12. In the main Active Sync menu, click menu again and choose Schema
13. Select As items arrive and configure the times you want to receive pushmail. I entered 00:00 - 23:59 so 24h a day.
Now you should be done.
Good luck.
EDIT: If your company uses Microsoft Exchange 2007, maybe your administrators configured Outlook Anywhere. This means that you only have to install the ssl certificate and dont have to configure the above steps. On your diamond you simply go to Start - Messages and create a new account. Fill in your company mail adddress and password and on the next screen you will be asked if you want to configure your mail settings from the internet automatically. I configured this myself and works like a charm. But if your IT admins did not configure Outlook Anywhere, this won't work.
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
dannyoneill said:
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
Click to expand...
Click to collapse
His company uses Exchange 2007 and there is no more OMA in Exchange 2007.
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
MRE-net said:
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Click to expand...
Click to collapse
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
spiffyjiff said:
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
Click to expand...
Click to collapse
You have to get them to enable active sync for your mailbox.
In the meantime solution
Had a similar problem so i requested IT to send duplicate emails to my live/hotmail account which they had no problem with. From hotmail its easy to sync to WM. You can also tell hotmail that when it sends emails it can do it on bahalf of [email protected].
[Then you can set a rule on hotmail to forward some emails back to your main work account - have not donr that though]

Froyo - Exchange 2010

Morning,
I've looked high and low to find a resolution to this on the stock rom.
If someone is able to provide a work around without mentioning 3rd party apps like touchdown I would be very grateful. At work we run Exchange 2010 and there are a number of users with android based phones who are now left high and dry. Some are desires, some are nexus ones however I believe I am the only one running 2.2
I am open to putting a rom etc however would need concrete evidence that this is a genuine option and not a 'might work' scenario.
The IT team are also open to suggestions that would allow android phones to sync up without sacrificing corporate security.
How about using ActiveSync (the push mail)? I'm using Exchange 2007 with AS and this works fine, and I see no reason why it should not work with the 2010 version.
To setup go to Settings > Accounts & sync > Add account > Microsoft Exchange ActiveSync > Enter email address & password > Correct userID (DOMAIN\username) if necessary & modify AS url (is on the next screen) (also tick the use any certificate option) > done!
This has always worked fine for me on my N1 (even on Eclair). Keep in mind though that users will need 3G and/or WiFi on your network.
When using WiFi on your corporate network, make sure that the url you entered for the AS server has an appropriate A-record in your DNS-server pointing to the correct internal IP address.
For 3G, make sure you AS server is available on the public internet .
In my situation I'm using 1 URL as2007.mycompany.com which points to different IPs depending on what network I'm on (e.g. on the corporate wifi, it points to a 10.x.x.x address, but on my WiFi at home it points to the public IP on the internet)
hi grunthy,
I have definitely tried the activesync route and played with server ip's, webmail url, domain, username aliases etc and the errors are always 'unable to open connection to server' or failed to authenticate
Hi,
Of course a lot depends on your Exchange AS configuration. Myself I'm pretty sure the implementation on Android works, but you might have to import the certificate after all, as your Exchange AS server might not like the fact that Android 'ignores' the certificate.
The best thing you can do is check with your IT department what the exact requirements for AS access are. Maybe your account needs to be activated for it? They should also be able to provide you with the certificate if needed .
Good luck!
success!
we've got android and non WM users connecting via a different server url, basically (from what IT have told me) it's connecting directly to the exchange box which removes the need for some security protocals. Sub folders, calender sync, contact sync all works.
I don't know if I should better start a new thread, but I also have problems with our new Exchange 2010 and it fits into this conversation:
I get the same error-messages tyroneee describes.
Before we changed to Exchange 2010 we had 2003 and I didn't have any problems at all with syncing my phone. But now it no longer works.
I tried the way Gunthy` describes to add a new account, but these options don't exist in my menu!
Settings > Accounts & sync > Add account > NO Microsoft Exchange ActiveSync
I only have "Twitter", "Facebook", "GMail" and "Work" in this list.
When I select work (which is closest to what I want), I get told to enter Mail-Address and Password, on the next step the server address and domain and then it again fails to connect.
Is there anywhere a hidden tick which I have to activate on Froyo to enable active sync?
Miingno said:
I don't know if I should better start a new thread, but I also have problems with our new Exchange 2010 and it fits into this conversation:
I get the same error-messages tyroneee describes.
Before we changed to Exchange 2010 we had 2003 and I didn't have any problems at all with syncing my phone. But now it no longer works.
I tried the way Gunthy` describes to add a new account, but these options don't exist in my menu!
Settings > Accounts & sync > Add account > NO Microsoft Exchange ActiveSync
I only have "Twitter", "Facebook", "GMail" and "Work" in this list.
When I select work (which is closest to what I want), I get told to enter Mail-Address and Password, on the next step the server address and domain and then it again fails to connect.
Is there anywhere a hidden tick which I have to activate on Froyo to enable active sync?
Click to expand...
Click to collapse
Did you remove Email.apk? If so, that's what is causing it. Helped a user in #cyanogenmod who had the same problem and had done that.
blunden said:
Did you remove Email.apk? If so, that's what is causing it. Helped a user in #cyanogenmod who had the same problem and had done that.
Click to expand...
Click to collapse
Nope, I didn't remove it. It really only happens when I want to connect to an Exchange 2010 server.
Miingno said:
Nope, I didn't remove it. It really only happens when I want to connect to an Exchange 2010 server.
Click to expand...
Click to collapse
If the menu option isn't even available, how can it differ between 2010 and earlier?
blunden said:
If the menu option isn't even available, how can it differ between 2010 and earlier?
Click to expand...
Click to collapse
I don't know, it just does.
Other AS and Exchange servers are running without a problem, IMAP and POP too. Just Exchange 2010 is making errors.
Edit:
The IT noticed, that really something with my exchange mailbox isn't good anymore and they are now fixing it. So it should work in a few days ^^;
Froyo Exchange 2010 Fix
I am the Exchange administrator for the company I work for, and 3 days ago installed Exchange 2010. And Poof... no more Froyo Android devices work with the new system.
And so far, the ONLY fix I've found is to run this command against the server:
Remove-ActiveSyncMailboxPolicy -id Default
Provided default is the only ActiveSync policy, this leaves the system with NO policy, and then they all work..
Seeing as how I use a DROID with Froyo, I was able to figure it out. BUT, good luck getting your exchange administrator to leave this, seeing as how I have to find a better solution lest I end up using touchdown myself.
***@#$%$..
F**KING MICROSOFT..
if you only need Mails use Outlook Web Access
if you need you contacts/cal, sync your Outlook with Google and then sync with your N1
(http://www.google.com/support/calendar/bin/answer.py?hl=en&answer=89955)
Do you know any free good exchange client working?
Regards,

[Q] Exchange 2003 Settings on HD7

Ok, so I don't know if anyone else is having a problem setting up their HD7 with corporate email (Exchange 2003) but I think I need some help on this one. I have tried some other forums in regards to troublesooting this issue but I still get one error or the other concerning not being able to connect.
Can someone just please tell me what the actual settings on the phone should be?
Username: ??
Password: (obvious)
Domain: ??
Server: ??
Server requires encrypted (SSL) connection (Check or uncheck)
Please I need the actual structure of how these fields should be entered.
Any help would be much appreciated.
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
I have tried that and this is the error I get along with troubleshooting tips that I tried.
"There is a problem with the certificate for mail.mydomain.com. Error Code: 80072F06
I was told to try and retrieve the cert from my IIS and I emailed that to my hotmail and then installed the cert. The problem still persists. I also tried getting a third party root cert as well from www.cacert.org. Same issue.
What do you think the problem can be? And I don't think am the only one with this issue.
VizagDude said:
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
Click to expand...
Click to collapse
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
gamefrick said:
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
Click to expand...
Click to collapse
I'm not sure if that was an exchange account you configured if you had options for incoming and outgoing mail servers. They are usually configured for POP mail accounts.
Sorry it the info wasn't helpful.
It's not really a different game with WP7. The same settings you would use on an iphone/WM6.5/Android is what you would use on a WP7.
As for the cert issue, if you are able to use exchange with any other smartphone OS, you should be able to with WP7.
My problem with exchange/WP7 is that I have to let it fail upon entering username/pw to get it to prompt for the domain. Then I have to let it fail so I can hit the advanced button to enter the servername (typically mail.servername.com).
I would like to be able to enter all 4 fields from the get go.
mail the .cert to your Live account that you use on your phone and open it on the phone click the .cert and it get downloaded , click it again . (it will install the .cert)
then try to setup your exchange again .
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Honestly, this is really kicking my butt. I actually went on our exchange server, went to iis and got the cert off of the EAS and I rebooted my HD7 but no luck. I am going to try and setup the email again and see what happens.
gamefrick said:
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Click to expand...
Click to collapse
I don't know , but I think it doesn't matter.
Still doesn't work....I am about to start pulling out my hair literally.
If you want a quick and easy solution, buy an actual digitally signed cert from a legit CoA like godaddy and install it on your exchange server. It will help with so many things, and your phone wont ask you for a cert anymore.
But my concern is why we have to go through that because we want to sync a "SMART" phone with corporate email. Really, is it worth buying a cert for that. I mean if Android, BB and Iphone can pull it off without any hassle, why should Microsoft make us go through all that and apparently no one complains much about this which makes it more annoying.
Yes, it is worth buying a cert for it. We're talking 30 bucks or so, and you won't have to rely on your servers self-signed cert. Things like mail.server.com/exchange will work flawlessly on any machine, never asking you to add an exception, etc.
Even if you had NO smartphones, it's a worthy investment, if only to have your mailserver more legit to the interwebs.
So yes, 30 dollars and an hour of your time are most certainly worth it.
"I mean if Android, BB and Iphone can pull it off without any hassle..."
It's a total hassle. You have to get a cert to the phone somehow and install it. Put a real cert on your server and you never ever have to do that crap again.
I am having similar problem. I tried the solution and saved the .cer file to HD7, however Exchange server is still not working with the same error
was anyone able to get this working?
Without having to buy the certificate
jimbonics said:
So yes, 30 dollars and an hour of your time are most certainly worth it.
Click to expand...
Click to collapse
Where the hell do you get exchange cert for 30 bucks? The cheapest i´ve seen was like 200.
OP: you HAVE to import your servers self-issued cert, it won´t work without it, import it, and then do the settings, also make sure that you have activesync enabled on the server´s side.

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