Ok, so I don't know if anyone else is having a problem setting up their HD7 with corporate email (Exchange 2003) but I think I need some help on this one. I have tried some other forums in regards to troublesooting this issue but I still get one error or the other concerning not being able to connect.
Can someone just please tell me what the actual settings on the phone should be?
Username: ??
Password: (obvious)
Domain: ??
Server: ??
Server requires encrypted (SSL) connection (Check or uncheck)
Please I need the actual structure of how these fields should be entered.
Any help would be much appreciated.
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
I have tried that and this is the error I get along with troubleshooting tips that I tried.
"There is a problem with the certificate for mail.mydomain.com. Error Code: 80072F06
I was told to try and retrieve the cert from my IIS and I emailed that to my hotmail and then installed the cert. The problem still persists. I also tried getting a third party root cert as well from www.cacert.org. Same issue.
What do you think the problem can be? And I don't think am the only one with this issue.
VizagDude said:
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
Click to expand...
Click to collapse
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
gamefrick said:
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
Click to expand...
Click to collapse
I'm not sure if that was an exchange account you configured if you had options for incoming and outgoing mail servers. They are usually configured for POP mail accounts.
Sorry it the info wasn't helpful.
It's not really a different game with WP7. The same settings you would use on an iphone/WM6.5/Android is what you would use on a WP7.
As for the cert issue, if you are able to use exchange with any other smartphone OS, you should be able to with WP7.
My problem with exchange/WP7 is that I have to let it fail upon entering username/pw to get it to prompt for the domain. Then I have to let it fail so I can hit the advanced button to enter the servername (typically mail.servername.com).
I would like to be able to enter all 4 fields from the get go.
mail the .cert to your Live account that you use on your phone and open it on the phone click the .cert and it get downloaded , click it again . (it will install the .cert)
then try to setup your exchange again .
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Honestly, this is really kicking my butt. I actually went on our exchange server, went to iis and got the cert off of the EAS and I rebooted my HD7 but no luck. I am going to try and setup the email again and see what happens.
gamefrick said:
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Click to expand...
Click to collapse
I don't know , but I think it doesn't matter.
Still doesn't work....I am about to start pulling out my hair literally.
If you want a quick and easy solution, buy an actual digitally signed cert from a legit CoA like godaddy and install it on your exchange server. It will help with so many things, and your phone wont ask you for a cert anymore.
But my concern is why we have to go through that because we want to sync a "SMART" phone with corporate email. Really, is it worth buying a cert for that. I mean if Android, BB and Iphone can pull it off without any hassle, why should Microsoft make us go through all that and apparently no one complains much about this which makes it more annoying.
Yes, it is worth buying a cert for it. We're talking 30 bucks or so, and you won't have to rely on your servers self-signed cert. Things like mail.server.com/exchange will work flawlessly on any machine, never asking you to add an exception, etc.
Even if you had NO smartphones, it's a worthy investment, if only to have your mailserver more legit to the interwebs.
So yes, 30 dollars and an hour of your time are most certainly worth it.
"I mean if Android, BB and Iphone can pull it off without any hassle..."
It's a total hassle. You have to get a cert to the phone somehow and install it. Put a real cert on your server and you never ever have to do that crap again.
I am having similar problem. I tried the solution and saved the .cer file to HD7, however Exchange server is still not working with the same error
was anyone able to get this working?
Without having to buy the certificate
jimbonics said:
So yes, 30 dollars and an hour of your time are most certainly worth it.
Click to expand...
Click to collapse
Where the hell do you get exchange cert for 30 bucks? The cheapest i´ve seen was like 200.
OP: you HAVE to import your servers self-issued cert, it won´t work without it, import it, and then do the settings, also make sure that you have activesync enabled on the server´s side.
Related
Has anyone here successfully set up Vodafone Business Email on a windows mobile device. I'm paying for it, but am having a terrible time setting it up to play with our server.
I know it's probably a bit niche, but any advice would be good.
I'm entering all the information that it needs, but won't logon to the mailbox. Maybe it's the format I'm putting it in has.
email addres: email address I want to use
Password: users password.
Login name: domainname\username
Mail server: ip address.
I have never used Vodafone Business Email, so I wil give some general advice.
Have you tried setting up Outlook (Express) on your PC? Does it work then? By following this method you can check whether the problem is your Kaiser or your account (details).
So what is the exact error message? Only "access denied"?
Have you tried setting up your device by using your Kaiser to surf to http://email.vodafone.net? Maybe that will work...
Hope this will get you somewhere...
I used to support Vodafone Internally, try the link http://email.vodafone.net/ota this should give you the correct client for your device, I know that initially they had problems as the WM5 client would download which is incorrect but if you go from your device it should detect the correct one which I am guessing will be the WM6 for Kaiser one. Before you do it though please remember to uninstall the one you already have on your device as that can cause problems.
Im using Vodafone Business email. I couldnt set it up just like you.
What you need to do is contact Vodafone. Say that you have a hard to set it up and if they would be so kind to send the settings to your device.
You'll recive a text messages displaying that your device has been updated. Soft Reset and your done.
It worked for me Hope it does for you too.
i heard push mail is something similar to blackberry, instant email sort of a thing. my company has an exchange server running. how do i configure the push mail on my kaiser?
quickest way to get this sorted would be to speak to your IT department.
hellboyouch said:
i heard push mail is something similar to blackberry, instant email sort of a thing. my company has an exchange server running. how do i configure the push mail on my kaiser?
Click to expand...
Click to collapse
Push e-mail need to be enabled on your exchange account as well as on your phone, and the IT department need to set up an OTA server in connection with the Exchange server.
So go see the IT guys
thanks
i'll do that and see how it goes?
aite
everything is setup from the tech side
what needs to be done on my handset to make it go through?
hellboyouch said:
aite
everything is setup from the tech side
what needs to be done on my handset to make it go through?
Click to expand...
Click to collapse
You need to set up the account, and I think it's done in Activesync. Specifying the server (in my case it's ota.xxxxx.com), your exchange username (usually you e-mail account), your regular windows password and optionally the domain.
Then you get to chose which information you want pushed - email, calendar, to-do etc.
have fun
aite
checked everything
some back end ssl certificate issue i guess
nothing more i can do
admin guys will have to fix it
I've searched high and low for an answer to this issue.
I have an AT&T Tilt currently running NATF 5 Loaded ROM. My phone keeps asking me for the password to my mail server. I can enter it, click the save password box, and it still will ask for my password after some time. It may happen in 5 minutes or 5 hours. No real rhyme or reason as to why.
Anyone else seen this or know of a fix?
TIA!
does it actually connect to the exchange server when you enter the password?
Yes, sir. It certainly does.
Also, this happens no matter what ROM I use. My guess is that there's something server side going on. I'd like to know what so I can get it fixed.
If you're connecting to a server with an SSL certificate chain that doesn't directly lead to a trusted root one built into the phone you'll get that. At least it happened to me where I run my own exchange server with a self-signed certificate.
Check out this page:
http://blogs.msdn.com/windowsmobile/archive/2008/05/18/sslchainsaver-v2-released.aspx
And install all of the certificates in the chain onto your device. When you run the program it will make some XML files that I couldn't get to work right, but just copy the actual certificate files (from the folder it makes with your mailserver's name) onto your device and run them to install. Reboot your device and see if the problem goes away. If it doesn't, it's probably a server-side issue.
Nopple,
Thanks for the insight, man! I'm testing it now. We have a self-signed certificate. When I ran SSL Chain Saver it told me it could not get the root but grabbed what it could. I originally exported a certificate from the OWA server but I guess you need more than that when you are self-signed.
Anyway, I'm testing now and will post back once I'm done.
Thanks!
try this
use pocket ie and go to:
http://yourexchangeserver.com/oma (replace yourexchangeserver.com with the correct address of your exchange server)
Log in to your email and see if you are asked for your password.
This should tell you if your exchange server is setup for outlook mobile access. If it isn't, then you won't be able to log in. I used this quite a bit when getting our corp exchange server setup for my mobile users.
Nopple,
That did the trick!! I'll document appropriately for our internal network.
Thanks a TON for your help!
Hi guys, I've tried countless times today to setup my university email on the phone to no success.
I've followed the instructions on "how to setup email" on the microsoft windows phone 7 site and get as far as "Step 9" and getting to the "advanced" screen but it wont let me continue without entering something in the "domain" box, which is weird since the email account doesn't require one.
I tried randomly typing something into the domain box just to be able to continue but in the end it still does not work.
Anyone else have this issue, or know how to solve it?
I've been able to set up both Live and Gmail accounts easily, and by looking on google everyone else seems to have been able to set up their exchange accounts successfully
Thanks!
The domain would be the last part of your email address.
ie [email protected]
whatever.com is the domain
my guess as to why they don't auto-populate based on the address would be that most companies use a different "internal" domain that is different than the public domain used for the email address.
since you should not be a member of the internal domain of your school, use the public domain.
teoami said:
The domain would be the last part of your email address.
ie [email protected]
whatever.com is the domain
my guess as to why they don't auto-populate based on the address would be that most companies use a different "internal" domain that is different than the public domain used for the email address.
since you should not be a member of the internal domain of your school, use the public domain.
Click to expand...
Click to collapse
Thanks for the reply teoami, I did as you said and it listed the email as one of the accounts on the phone, however when I tried accessing it it says " attention required, outlook information is incorrect" and consequently is not able to sync. Any other ideas?
Just tried contacting O2 technical team but they just didn't have a clue, I guess this is a problem being an early adopter, when you get a problem there's not many people out there that have a solution sigh...
ignore me failure reading...
I'm assuming the uni runs a windows network? Login to one of the uni PC's and open system information (right click my computer and select properties), click on Computer name, the domain behind the computer name will probably be the one you need, but you could just ask the IT admin about the domain / server settings or check the intranet as settings are usually provided there.
domain for activesync exchange
Well I found that when you leave the domain blank you click Sign in and you then get the option to click advanced
The Server field is then visible (it was not visible before)
so long as you know the server you are using for your e-mail provider you should get it to work fine.
ie. hotmail uses m.hotmail.com
University email server settings
Hd7uk said:
I tried randomly typing something into the domain box just to be able to continue but in the end it still does not work.
Anyone else have this issue, or know how to solve it?
Thanks!
Click to expand...
Click to collapse
I have the cure bud...most universities use an offsite outlook server. In the domain field enter m.outlook.com it should sync everything for you, including your contacts, tasks, emails, and calendar. Although you may not use all these functions, your university's mail should be able to use outlook online.
Let me know if this worked for you
oh...one more thing, if all else fails, when you are on a pc and viewing your email hover the mouse over your "inbox". look at the bottom of your browser, the server will pop up as you hover.
Hey guys I finally SOLVED IT!! turns out it was kind of a false alarm and that the details I entered for "server" and "domain" were simply incorrect . Just so that anyone else from a uk uni ever has the same problem.... Server was "webmail.(university name).ac.uk" and domain was "(university's intials)NET". Everything synced perfectly after that. If in doubt like frontieruk suggested contact your company/uni IT department as I did.
Thank you for everyone's input!
Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Arawac said:
Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Click to expand...
Click to collapse
So which client are you using now? This one?
If so format under Manual setup is:
domain\loginid
account pw
server.domain.ext
Use SSL
Accept All SSL
The ASOP client linked above supports (and ignores) most Exchange Policies.
If that doesn't work it's server related, it may pay to check in one of these threads but I don't know if they'll help with server issues:
http://forum.xda-developers.com/showthread.php?t=655649
http://forum.xda-developers.com/showthread.php?t=775007
Success.
yup using that one,
checking the other threads you posted..
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Arawac said:
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Click to expand...
Click to collapse
Yes, it needs to run from /system/app/ so you'll need to follow the instructions on that page or use Root Explorer to drop it in there.
If you want one with Exchange Policies implemented you'll need to get a stock Froyo one from a custom rom somewhere (my Nexus ROM has it, see sig but make sure you get the CM6/Froyo version).
Not sure about device ID.
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Arawac said:
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Click to expand...
Click to collapse
I think you'll need to check with your server admin sorry.
NP thanks for the help, also tried the stock one from your sig (not the gingerbread one) same result unfortunately...
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
reidar.ostrem said:
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49