Hey guys. I have had my Captivate since the beginning of September. I downloaded Samsung KIES and was able to download the update back in Sept. I have checked periodicially for any updates, was able to sync contacts, and all that. Yesterday, I went to check for an update, and there was one available. After downloading the update, KIES could no longer recognize my phone. I shut down my computer and the phone. When I reconnected, KIES told me that the "device was not supported." I have redownloaded it several times, but to no avail. I am trying it again, using advice I found on another forum service, hoping it will work. However, has anyone else had this issue, or is this an issue that seems to be plaguing the new update? I thought I was downloading a new firmware update for the phone, however, It may have been a KIES update...
What update did you install on your phone? Post your firmware, baseband, and kernel versions, along with the build number.
Also, this probably doesn't belong in the development section. You should post this in the general board.
[Update] I downloaded KIES again (the newest version) and it still says my device is not supported. My computer recognizes the phone, just not KIES...Is it still possible to download an older version of KIES, because the issue seems to be the version of KIES, and not my phone...?
kegobeer said:
What update did you install on your phone? Post your firmware, baseband, and kernel versions, along with the build number.
Also, this probably doesn't belong in the development section. You should post this in the general board.
Click to expand...
Click to collapse
This info would really help...
I didn't actually update my phone. KIES was downloading the update, and once the update was downloaded, my phone was not recognizable. I will move the forum to the general discussion and post the info there... Thanks!
Sent from my SAMSUNG-SGH-I897 using XDA App
i have the same problem on my i897. i m running latest cognition rom on mine that could be the issue?
I have the same issue with Kies. I downloaded an update for Kies and now Kies no longer sees my Captivate. My computer sees the Captivate no problem. I have been looking for an older version of Kies to go back to.
Kies update issue
I had the same problem once my version of Kies updated last week. I tired everything, cleared user setting and cache, formated the INT SD card.
Did a ODIN one click restore to the original firmware and tried the above steps again... Nothing...
I had to uninstall the full version of Kies and go back to the MINI version of Kies, then all was fine...
I'm suspecting that they updated the full version of Kies to exclude certain versions of the Galaxy S (Captivate in my case)...
I had the same thing happen after I let Kies update, tried everything I could think of, it would not link to the phone. I uninstalled the new version and reinstalled the older version I first had, all is good again. I suspect it was a deliberate move, as Samsung now says the Captivate can only be updated with Kies mini.
Sent from my SAMSUNG-SGH-I897 using XDA App
jth747 said:
I suspect it was a deliberate move, as Samsung now says the Captivate can only be updated with Kies mini.
Click to expand...
Click to collapse
I concur, since AT&T has removed all native tethering and WiFi AP ability from the captivate, I think they pushed Samsung to remove captivate support from Kies. I don't have time to look around, but perhaps Kies has a config file that can be updated/changed to re-add captivate support.
Same here. I just updated Kies to 1.5.3.10103_100 just now before doing research on the adverse affects (Who'da thunk it that I would need to). Turns out that after Kies installed the update, it can no longer recognize my Samsung Captivate. I am running Cognition 2.1.6 ROM but that shouldnt matter. Just last week I was able to connect to Kies and back up my calendars and messages. Now....I am getting the "connecting the device..." message. That message has been up for the past 40 minutes. I have not reflashed my phone for at least 2 weeks now.
Seems like the Kies update to 1.5.3.10103_100 did something bad.
Same Problem
Its the Kies new version bug !
need a solution
I went back to the older version kies (1.5.3.10075_17)
and it works very well now .. i think new version kies have some bug or problem
djdk80 said:
I went back to the older version kies (1.5.3.10075_17)
and it works very well now .. i think new version kies have some bug or problem
Click to expand...
Click to collapse
Have you read this thread? It's not looking like a bug - more like Samsung doesn't want the full Kies to work with US Captivates. Kies mini still works, and that's what Samsung wants people to use.
In case anyone is looking for an older version of kies, I found one at turbobit.net/i8v2c4oixldz.html
Thread moved to Q&A.
chernomorez said:
Have you read this thread? It's not looking like a bug - more like Samsung doesn't want the full Kies to work with US Captivates. Kies mini still works, and that's what Samsung wants people to use.
actually mind is samsung vibrant , anyhow still same problem
Click to expand...
Click to collapse
Remember you have to be in TWLauncher for Kies to work.
Also if you search for Kies you will find many prior versions.
I happened to have 1.5.3.10093_82 and reverted from the update.
Everything works fine.
I installed a previous version of Kies and it works just fine. If anyone needs a older version you can find it at samfirmware.com
They list all the versions that Samsung has made under the Samsung Kies link
encountered same issue.
here's another alternative link to older version 1.5.3.10092_2_1 that seems to work.
http;//org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=DE&CttFileID=3203268&CDCttType=SW&ModelType=N&ModelName=GT-S5250&VPath=SW/201009/20100914110209343/Kies_1.5.3.10092_2_1.exe
Related
Hi.
My first thread here, thanks for all the work you folks putting in making our Galaxy a greate phone. Hope I dont start a thread that are already existing.
Yesterday I falshed my phone with the I9000XWJM2 firmware and experiensed something strange in Kies afterwards.
It told me that there was new firmware I could choose to install!! I havent experienced that before.
Is this a way to get back to the original firmware? I know from the FAQ that there are no way to do it, but what happens if I get KIES to install firmware?
Best regards,
Jens
hey jens are you sure kies offers you firmware ? or just update for KIES i mean update Kies destop software ?
It only shows up after I installed I9000XWJM2 and before SAMSET 1.8, as far as I have seen so far. Will try again tonight when im back from work.
I can see that other people in here is talking about new KIES version. I will check tonight whatever its firmware or KIES that it want to update.
jensk said:
Hi.
My first thread here, thanks for all the work you folks putting in making our Galaxy a greate phone. Hope I dont start a thread that are already existing.
Yesterday I falshed my phone with the I9000XWJM2 firmware and experiensed something strange in Kies afterwards.
It told me that there was new firmware I could choose to install!! I havent experienced that before.
Is this a way to get back to the original firmware? I know from the FAQ that there are no way to do it, but what happens if I get KIES to install firmware?
Best regards,
Jens
Click to expand...
Click to collapse
its kies update,not galaxy s.i have already updated mine. from v1.5.1.10071 to 1.5.1.10074.
I have checked now.
Its KIES that have been updated, sorry
Hi all,
When I bought my phone it shipped with I9000XWJFB/I9000OXXJF5/I9000XXJF5/I9000XWJF5.
Shortly after I flashed to I9000XWJM2/I9000OXXJM1/I9000XXJM1/I9000XWJM2, through Kies with Test Mode On.
When the JPC firmware came out, I flashed it onto my phone using Kies (with the registry fix and Test Mode On).
I later found out it was causing problems with the SalesCode (ie. nv_data.bin/md5),
so I deleted mv_data.bin/md5 and eventually restored to JM7 (using ODIN)
and was back to the original SalesCode and seemingly had everything back.
Now, out of curiosity I wanted to see if I could make Kies flash JM1/JM2 back as it did previously,
but I've found that no matter what I do to the registry, Kies will always tell me: This device's version cannot be updated.
Is there something I'm missing, or will Kies simply no longer function after I flashed JPC,
even though I reverted, restoring my old nv_data.bin/md5 in the process.
Motjida said:
Hi all,
When I bought my phone it shipped with I9000XWJFB/I9000OXXJF5/I9000XXJF5/I9000XWJF5.
Shortly after I flashed to I9000XWJM2/I9000OXXJM1/I9000XXJM1/I9000XWJM2, through Kies with Test Mode On.
When the JPC firmware came out, I flashed it onto my phone using Kies (with the registry fix and Test Mode On).
I later found out it was causing problems with the SalesCode (ie. nv_data.bin/md5),
so I deleted mv_data.bin/md5 and eventually restored to JM7 (using ODIN)
and was back to the original SalesCode and seemingly had everything back.
Now, out of curiosity I wanted to see if I could make Kies flash JM1/JM2 back as it did previously,
but I've found that no matter what I do to the registry, Kies will always tell me: This device's version cannot be updated.
Is there something I'm missing, or will Kies simply no longer function after I flashed JPC,
even though I reverted, restoring my old nv_data.bin/md5 in the process.
Click to expand...
Click to collapse
Samsung seems to have removed all firmwares that were available in test mode. As far as I know the only working codes are those that have been officially released.
Sent using my personal Dis-organizer GT-I9000
mickeko said:
Samsung seems to have removed all firmwares that were available in test mode. As far as I know the only working codes are those that have been officially released.
Sent using my personal Dis-organizer GT-I9000
Click to expand...
Click to collapse
I hope you're right
Though I've seen plenty of posts suggesting JM1/JM2 was still available, i dunno.
Yeah, the engineering mode is now disabled on Kies.
I think it has something to do with the fact that thousands of request were made in engineering mode during one day.... The script on Samsung update server has been modified to reject proto requests and only show official updates.
Hi all...
I am just wondering what the most current version of KIES is here in Canada?
I am still on v1.5.1.10074_45 and have seen users with newer versions here on xda (from other countries I believe) but there seems to be no update available when I try to update in KIES itself.
Anyone know what is the newest for us here in Canada and the best way to get it?
PS... I know that KIES sucks but am still on official JH2 and waiting as patiently as possible for official froyo.
last time I checked, it was still on JH2
t1mman said:
last time I checked, it was still on JH2
Click to expand...
Click to collapse
Im not talking about the firmware for the phone... Im talking about KIES iteslf. Do you know what the newest version of KIES is for us Canadians?
all Kies are created equal
it finds your ROM via your phone model, not Kies version
AllGamer said:
all Kies are created equal
it finds your ROM via your phone model, not Kies version
Click to expand...
Click to collapse
If this is true then why are there so many threads here with people talking about the newest versions of KIES and how it seems to be connected to when they get firmware updates, etc? And why is there so many different versions then?
EDIT - Does this mean that the version of KIES I have now IS the most current version for Canada?
yiannisthegreek said:
... Im talking about kies iteslf. Do you know what the newest version of kies is for us canadians?
Click to expand...
Click to collapse
1.5.3.10093_81
jpaik said:
1.5.3.10093_81
Click to expand...
Click to collapse
Thank You jpaik. How did you get KIES to update to this or did you download it directly from Samsungs website? I have tried to update through KIES but it just sits there and does nothing (typical KIES) lol!!!
yiannisthegreek said:
Thank You jpaik. How did you get KIES to update to this or did you download it directly from Samsungs website? I have tried to update through KIES but it just sits there and does nothing (typical KIES) lol!!!
Click to expand...
Click to collapse
I update through Kies itself. It's a hit-or-miss process. I suspect their server is getting hammered at certain times of the day. I have often closed and re-opened Kies several times until I make a connection. Either an update will start or the message states that this is the latest version (which itself is sometimes untrue!)
the download link for the latest Kies is on the wiki
just click my SGS wiki link and get it
Kies is not related to the ROM releases
i updated to 1.5.3.10093_81
i have a 19000ugJG9 phone... still havn't been able to connect to kies to fix my 3 button issue... pretty queer.
edit: downloaded the version from bell canadas site... 1.5.1.10072_3 in hope i would be able to connect it to my phone...
still nothing... says 'connected' on my phone but never manages to connect to kies.
Iam using samsung galaxy s GT-i9000, my android froyo version is :
FROYO:2.2
Baseband Version:I9000JXJPB
Kernel Version:2.6.32.9 [email protected] #53
Build Number: FROYO.JPJPA
PDA:I9000JPJPA
PHONE:I9000JXJPB
CSC:I9000JPJPA
I am getting the error in samsung kies "This version of the device can not be updated."
Please can any one tell me how to fix this issue . . since i really want to upgrade my galaxy, "ALSO TELL ME IS MY PHONE ROOTED OR UNROOTED" please reply . . . .
If your phone is rooted you have what is known as 'superuser' permissions. You can confirm if your phone is rooted by downloading a free terminal emulator from the android market. Tupe 'su' in the terminal and you will get a request for superuser permission. If this happens you have a rooted sgs. I am not sure about your kies error though, however if it persists there are many alternative ways of upgrading your firmware and can be found here on xda.
Hope this helps
Sent from my GT-I9000 using XDA App
stupid question: what kies version do u have?
Download Kies version 2.0.0.11032_12_9 from here http://tinyurl.com/3c8rkjp
I'd try doing what ManMountain suggested first. Update your version of Kies first. If there is no option to update through Kies go to the Samsung website and download Kies from there.
I have the latest version of samsung kies ..... I downloaded it from samsung website .... Please tel me how to root n install ginger bread offcial version ....
Official version Gingerbread you wait until Kies has the version for your phones product code .It is not a worldwide release its rolled out over days or weeks .
"This version of the device can not be updated."
= no update yet for your phone try in a few days .
jje
JJEgan said:
Official version Gingerbread you wait until Kies has the version for your phones product code .It is not a worldwide release its rolled out over days or weeks .
"This version of the device can not be updated."
= no update yet for your phone try in a few days .
jje
Click to expand...
Click to collapse
Im not sure that is entirely correct...
Kies SHOULD say "Latest firmware already installed"
If you have the this device version cannot be updated you will need to do the kies reg hack to make it pick your phone up as something else and then install FW that way.
You may have to do a couple of FW installs to get onto GB
faizan.ey said:
I have the latest version of samsung kies ..... I downloaded it from samsung website .... Please tel me how to root n install ginger bread offcial version ....
Click to expand...
Click to collapse
Download Root Check from Market very handy to find out if you've successfully rooted or not.
To root read this thread: http://forum.xda-developers.com/showthread.php?t=788108
To upgrade to Gingerbread read this thread: http://forum.xda-developers.com/showthread.php?t=1037584
Read everything carefully until you're comfortable trying it. If you're not then don't, the good people on here make stuff like this a lot easier for all of us, so it shouldn't be too daunting
Bear in mind the official Gingerbread roms in the link above may not be for your region, they weren't for mine, but I upgraded anyway and everything's working fine (though the auto-brightness seems to have a mind of it's own).
Read, and re-read and best of luck if you decide to go ahead
Kies SHOULD say "Latest firmware already installed"
Never ever seen that or it reported its always been as the OP said and is even as i write .
Users should also be aware that Google have pulled the current update and i would not be in a rush to update yet .
jje
i have the same problem! "This version of the device can not be updated"
and this is not about kies...before flash any room i had eclair (orange romania).
and after apears the froyo version on kies but there was no way to upgrade through kies...don't know why
maybe something is locked on the phone!
Kies is useless...
I had the same problem. Kies detects the new firmware version, starts to download it and gives the message that the device cannot be updated.
After wasting several hours I downloaded the JVB firmware from samfirmware.com and flashed using Odin in minutes. Anybody facing this issue should forget Kies and head to samfirmware.com...
I bought my Galaxy SL from Egypt; however, I've lost my original ROM. I've tried both I9003JPKD1 and I9003JPKE1 (Both are Arabic), yet kies still complains it can't update the version. I've problems with these 2 ROMs. The perfromance is sluggish and the camera hangs a lot. I need to use Kies to update to the original firmware my phone came with. Is there anyway to do this?
amrhesham said:
I bought my Galaxy SL from Egypt; however, I've lost my original ROM. I've tried both I9003JPKD1 and I9003JPKE1 (Both are Arabic), yet kies still complains it can't update the version. I've problems with these 2 ROMs. The perfromance is sluggish and the camera hangs a lot. I need to use Kies to update to the original firmware my phone came with. Is there anyway to do this?
Click to expand...
Click to collapse
Kies won't update your software unless it detects the firmware your carrier says you should have. Therefore if you are looking for Kies to restore your software to the original version, it won't happen.
You need to find out what the name of your original firmware was and try to download it from samfirmware.com or elsewhere, then use Odin to flash it to your phone.
amrhesham said:
I bought my Galaxy SL from Egypt; however, I've lost my original ROM. I've tried both I9003JPKD1 and I9003JPKE1 (Both are Arabic), yet kies still complains it can't update the version. I've problems with these 2 ROMs. The perfromance is sluggish and the camera hangs a lot. I need to use Kies to update to the original firmware my phone came with. Is there anyway to do this?
Click to expand...
Click to collapse
Try kies registry patch and update via kies.