Creaky hardware? - Nook Color General

Is anyone having basic build quality issues with the NC hardware? I just exchanged my first one because it had a mushy power button that didn't click, and the replacement i find makes a creaking noise whenever i grab it by the left side. I know it's going to drive me crazy if I don't exchange it again.

I haven't experienced any of those... in fact I find the construction to be quite solid. Bad batch maybe?

I returned my first Nook Color because there was a dust speck in the screen. I couldn't rub it out and it kept bothering me so I brought it back to B&N and they gave me a brand new one. I wonder what they will do with the one I gave them. Everything seemed to work except that one dust particle in the screen.

Mine had a dead pixel which awoke after a bit of use, but other than that (and I'm picky) it's been really solid. The touchscreen is a bit wacky at times, but that could be me - I have extremely dry skin and that can cause issues.

bruceleroyjr said:
I returned my first Nook Color because there was a dust speck in the screen. I couldn't rub it out and it kept bothering me so I brought it back to B&N and they gave me a brand new one. I wonder what they will do with the one I gave them. Everything seemed to work except that one dust particle in the screen.
Click to expand...
Click to collapse
this plus the frame on my first was loose and the sd door magnet didnt work right my girlfriends (bought at same time) has no issues

milkham said:
Is anyone having basic build quality issues with the NC hardware? I just exchanged my first one because it had a mushy power button that didn't click, and the replacement i find makes a creaking noise whenever i grab it by the left side. I know it's going to drive me crazy if I don't exchange it again.
Click to expand...
Click to collapse
Funny, I am having the exact same issue with my NC. Creaky left side. Kinda makes a 'click' noise in about a one inch spot on the left middle by the screen. Kind of annoying but I suppose I'll live with it..

Definitely experiencing the creaking as well, and now I am noticing the back left side has some 'give' to it, allowing me to actually push it in slightly. The right side is perfectly firm. Anyone else notice this? Only had it for a few days, so if this is an isolated issue I will return/exchange it.
Thanks

+1 mushy power button here too.
no dead pixels though so I think i'm going to keep it.. I've got 'QuickBoot' installed anyways as a workaround

Mine is creaky, too. Everything that matters (to me) appears to be working well.
The top frame may be a 'snap-on' thing that snaps-on from right to left resulting in a bit of a space on the left side about a 1/3 of the way up. I'm sure most folks are sensing/feeling/hearing the 'creak', especially when moving through different ambient temperatures.
Touch and squeeze most of your devices (notebooks, phones) that are composed of different materials, e.g. plastic and metal, and, more than likely, they 'creak', too.

I have the creaking too. I thought about exchanging it but I don't really notice it anymore.

I returned my first nook color because of the creaking on the right side. It only happened after the device warmed up.
The second one is now doing the same thing on the left back. As much as I love it, it doesn't seem very solid.
sent from my NookColor using tapatalk

Yeah i've got the creak top left corner. Doesn't bug me much but I do plan on keeping an eye on it.

I've got the creaky left side too. It hasn't bugged me too much, but the USB cable did catch on fire when I plugged it into my Nook this morning.
So that was fun.

mtmyers said:
I've got the creaky left side too. It hasn't bugged me too much, but the USB cable did catch on fire when I plugged it into my Nook this morning.
So that was fun.
Click to expand...
Click to collapse
Huh?
10 char

The first NC I brought home had a dust particle right in the middle of the screen, too. Exchanged it, and the new one creaks right below the N button. No power button issues, though!

mtmyers said:
but the USB cable did catch on fire when I plugged it into my Nook this morning.
Click to expand...
Click to collapse
Ahaha, funny joke. !.

I'm thinking of returning mine too. I have creaking. Anyone else have a bowed panel where the home button is? The left side is about a 0.5 mm lower then the center and the right side is about 0.25 mm lower then the center.
Such a shame. It is nice device. Its the best built android device I have seen.

mrintegrity said:
Ahaha, funny joke. !.
Click to expand...
Click to collapse
Seriously, the USB cable sparked and caught fire when I plugged my Nook Color into it this morning.
It didn't appear to damage the Nook, but the USB cable end is burnt and blackened.
Needless to say I'll be taking it back.
I'll take some pictures in a bit.

Took some pictures, I'll post them when I get 8 posts under my belt and can post pictures.

mtmyers said:
Took some pictures, I'll post them when I get 8 posts under my belt and can post pictures.
Click to expand...
Click to collapse
You know, that actually doesn't sound far fetched to me. For some reason the USB cable does not want to work in 2 of my known working USB slots. Windows gives me the standard "USB root hub has detected a power surge" message. So it wouldn't surprise me at all if it caught fire. I plan on seeing about a third party cable if I keep running into weirdness with it.

Related

my second nook color.....

Long story short I had to exchange my first one due to it creeking on the left side and a red ghosted arc in the middle. Now my second has bad power button. Anyone else have any issues? Kinda getting annoyed.
Finland_2_Cupertino said:
Long story short I had to exchange my first one due to it creeking on the left side and a red ghosted arc in the middle. Now my second has bad power button. Anyone else have any issues? Kinda getting annoyed.
Click to expand...
Click to collapse
Mine creaks on the left hand side and so does my friend's. Seeing as it doesn't have any effect on functionality, we're perfectly fine with them. My friend's first one had a volume problem where it muted it self permanently every time the screen locked. They seem to have a lot of design issues.
Kinda dissapointed but for 250...... should I be picky? They told me if I had anymore problems I would have to send it in. That's garbage imo.
Mine is perfect. No creaks. I must be lucky.
Mikroft said:
Mine is perfect. No creaks. I must be lucky.
Click to expand...
Click to collapse
Why the canadians gotta get all the good ones?!?!?!?!?!?
I've had 2 and both were creeky...
Other than that no issues...
Did I mention that my back cover seems to be lose or has a lil Play? I guess that is better than the creeking.
The creaking was driving me nuts, took the thing apart and wedged a small piece of paper between two plastic bits at the corners of the lanyard hole.
Sent from my NookColor
thirteen113 said:
The creaking was driving me nuts, took the thing apart and wedged a small piece of paper between two plastic bits at the corners of the lanyard hole.
Sent from my NookColor
Click to expand...
Click to collapse
That danged 'feature' seems to be the cause. mine creaks on the bottom near it.
I have 2 nook colors and mine has a slight creak when I squeeze the top and put my ear against it but not really noticeable. Other than that all is great, I guess I am just lucky.
Finland_2_Cupertino said:
Kinda dissapointed but for 250...... should I be picky? They told me if I had anymore problems I would have to send it in. That's garbage imo.
Click to expand...
Click to collapse
Forget that, Until my "30 day money back thing" is over id take it in everyday, maybe that B&N/BB/Walmart just cant stock shelves right.
Once thats over then youve got your 1-year warranty for sending it in.
And im not picky, mine creaks but Hardware problems like a button not working is unacceptable, for 250 I expect at least one year of use.
camwinnn said:
Forget that, Until my "30 day money back thing" is over id take it in everyday, maybe that B&N/BB/Walmart just cant stock shelves right.
Once thats over then youve got your 1-year warranty for sending it in.
And im not picky, mine creaks but Hardware problems like a button not working is unacceptable, for 250 I expect at least one year of use.
Click to expand...
Click to collapse
Maybe your right. Ill take it back to another bn.
I've got myself a pretty looking dead pixel.
TKEMerph said:
I've got myself a pretty looking dead pixel.
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Click to collapse
I have one as well, its towards the bottom corner near the N button..
Its not very noticeable, but since I know its there it drives me nuts...
Not going to risk another exchange since it might be worse than this one.
No dead pixels here. I have creaking though. I wonder if it's happened due to the case I have and how it locks in?
t140568 said:
No dead pixels here. I have creaking though. I wonder if it's happened due to the case I have and how it locks in?
Click to expand...
Click to collapse
I had creeking straight out of the box. Its not your case.
On my second. First had a faulty volume button. This one has the creaking, but I can live with that.
i haven't noticed any creaking with mine but i think my charger is bad causing repeated random keystrokes when i use it while it's plugged in
ph00ny said:
i think my charger is bad causing repeated random keystrokes when i use it while it's plugged in
Click to expand...
Click to collapse
Same here. I had this same issue with my galaxy epic4g...using a defective usb cable...i can live with the wonky kb while bein charged...just curious as to what it might be.
Maybe I'm lucky, but I don't have any of the problems listed here. I received my NC as a Christmas gift. It was even wrapped by B&N too! The only "problem" I've noticed is some very slight light bleed at the top center.

Screen Clicks

Is anyone else having this problem:
I noticed that if I press down on the middle left side of the screen in portrait mode (the very edge of the screen) that I hear a "click" sound, almost like it's loose underneath. The rest of the screen doesn't click, only this part. I've read other reports about people having issues with the screen coming up, and was concerned. Nothing looks loose, and everything feels solid, but again, slightly concerned.
There's another thread going on about this very thing: http://forum.xda-developers.com/showthread.php?t=1774438
--
Sent from my SGH-I777 using xda app-developers app
Not really. I mean yes at first I had to press down REAL hard and it was a very minute one, but not terrible. Now it's not doing it anymore so it just may have been a placebo effect for me.
Is it very noticeable on yours? I only noticed it when I depressed quite hard in the exact middle left of the border (not the screen).
Sent from my Nexus 7 using xda premium
dzap said:
Not really. I mean yes at first I had to press down REAL hard and it was a very minute one, but not terrible. Now it's not doing it anymore so it just may have been a placebo effect for me.
Is it very noticeable on yours? I only noticed it when I depressed quite hard in the exact middle left of the border (not the screen).
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Sup dzap! :highfive:
Not too noticeable. I hear the click mostly when I left my finger off the side. Almost like something is coming up. On visual inspection, everything "looks" ok.
huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
phonic said:
Sup dzap! :highfive:
Not too noticeable. I hear the click mostly when I left my finger off the side. Almost like something is coming up. On visual inspection, everything "looks" ok.
Click to expand...
Click to collapse
dvzzz said:
huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
Click to expand...
Click to collapse
Thanks for the info. If all it ends up being is a slight noise every so often, I can live with that. If the screen starts falling apart - that's a different story. I didn't even notice it until I started looking for problems .
I had the same problem on my 5th GNex. I exchanged it for another one. It depends how much it bothers you I guess.
dvzzz said:
huge issue on this build, adhesive releases the glass and thus the sound you feel hear. charge it up, N7 will heat up and this sound will become less pronounced becasue glue will soften and then when it cools off the clicking sound will be back. They must be saving on the glue to get it under $199
Click to expand...
Click to collapse
I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted
kboya said:
I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted
Click to expand...
Click to collapse
I've been hearing the same. It sounds like people are assuming it's adhesive when it's really some sort of retainer clip that locks the device in place. I can't really comment one way or another, but based on what I've been hearing from user reports, I'd bet my car it's clips... not adhesive. But hey, I may be wrong and riding my bike to work tomorrow.
You are right, I should not be making definitive statements, I checked iFixit and I do not see a glue there but at the min my screen issues have something to do with heat and expansion, once the device on charge or in my hand for extended period of time the left side separates and rises .5-1mm above the bezel, I press it in and then it "sticks" for another hour or so. I am perhaps incorrectly assumed an adhesive but it must be a weak clip that cannot hold the glass once body expands... At the end of the day, my goal was to keep this little powerhouse N7 but hate to press that glass in all the time until I break it. I am sure they will eventually fix it in the new builds 3-6 months from now but all I was saying that many many folks are reporting separating bezel issue, it must be more than a coincidence.Returned to Sam's club it but there is no replacement for it for another 30 days or so coming to Sam's Club and by then there can be competitors coming, e.g. nanoiPad. Even though I really liked the Android N7 too bad Asus QA is not in the big league, but you cannot have everything at $199 or $260, quality costs money, I know Motorola overengineered Xoom to stand up on quality and it did.
kboya said:
I had this problem and am in middle of getting a replacement unit. However, I am hesitant of the adhesive/heat theory going around, partly from others' reports of clicks, although I heard none (but I didn't push as hard as some) and partly as the ifixit teardown didn't mention adhesive other than partially securing the battery to the frame--and, adhesive is something they always like to mention. Moreover, the pics they show suggest a mixture of clips and screws securing things internally. I suppose I am suggesting we try to not take things for granted
Click to expand...
Click to collapse

My Walmart Nexus 7 owns all my Google Play Nexus 7s.

During the past 2 months I've gone through four different Nexus 7 tablets (two C6Os, a C7O, and C8O) from Google Play. All had loose glass on the left side that bothered me and the USB port on the last one even died. So I called Google and they are just giving me a refund at this point.
I went out and grabbed a Kindle Fire HD thinking about making the switch. And it's a nice tablet for Amazon content... but I'd really still like to have a Nexus 7. So I went out to Walmart and bought one, figuring I could at least return it quickly if it's messed up like all the rest.
I checked the box and saw it is a C8O. Opened it up and checked the glass. Oh my god, it looks perfect. The glass is just slightly below the silver rim on all side.
Same here, i got s C80 nexus 7 16 Gb at local walmart and ran my fingernail around the whoel tab and there is no screen lift. looked at all angles and no lift, no creaks, no sounds and no retarded loose speaker.
took the tab into a completly dark room and then turned on the tab to full brightness and performed a reboot and watched the screen around all edges and saw no light bleed. downloaded a LCD test app form the market and tested full brightness all colors including white and black and saw no light bleed anywhere.
im very happy with this unit and after 3 weeks no issues yet. (cross fingers)
Got mine (well my dad did) from the local office max, and yes the left side of the screen is a bit lifted very small though, only noticed if you touch it, and only "rises" if the tablet is hot. My cover is arriving soon and I am way out here in Brazil, so calling Google for warranty is kinda impossible lol!
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
AlleN7 said:
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
Click to expand...
Click to collapse
If you can physically see it acting spongy under your touch, then it's screen lift. Basically the screen "flexes" - if not, then it's just poor mounting but probably not a problem in the long run.
My new N7 sounds a little like yours...on the right side the bezel is just a tiny tiny bit higher than the glass...on the left side, the glass is a tiny tiny bit higher than the bezel. However, the screen doesn't move or flex at all.
Glad to hear you finally got a good n7. The one I pre ordered had screen lift so I had it replaced and so far this one is great (knock on wood).
Sent from my Nexus 7 using Tapatalk 2

Tiny bulge under SIM slot after 6 days

I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**
ralexand said:
I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**
Click to expand...
Click to collapse
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium
ctowne said:
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium
Click to expand...
Click to collapse
Buy specs mate. Or get a better monitor.
Oh nevermind I see it now. I would send it back. He said under so i was looking under. That is more like above it.
Sent from my GT-P7310 using xda premium
Looks like the rubber band warping. Not sim slot.
I ordered a nexus 4 and all I got was bo.
Yeah, that looks like a clear defect. I'd definitely have Google replace it.
I've had mine for over a week. It doesn't have that issue. Thank God.
That's a definite defect. Get a replacement ASAP.
Sent from my Nexus 7
At least it still works mine is lifeless
Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil
PhilipL said:
Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil
Click to expand...
Click to collapse
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.
Hi
ralexand said:
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.
Click to expand...
Click to collapse
The rattle is just the plastic lens in the camera related to auto focus, a lot of phones have the same rattle, search for "camera rattle". Hiss is caused by the DC-DC power converters in the phone, it's a known issue with low power equipment such as mobile phones, just do a search for the terms "dc dc converter audible noise". These are not faults, just side effects of the technology that most people will ignore or not notice.
Such is the variable nature of these components you may get another phone that appears better or just the same or even worse, but very likely the rattle will always be there as that is just how the cameras are at rest with nothing powering the magnetic servo of the lens.
Obviously the bulge in the side of the case shouldn't be there, certainly a reason to get it replaced.
Regards
Phil
OP - I finally received my phone yesterday and noticed that I too have the same little bulge. Mine is on the opposite side of the phone. It does look like it's just a clip that didn't engage. However, like you, I tried to push it in to no avail. Since there is nothing else wrong with my phone at all I am holding off on sending it in for an RMA because I'd be afraid to get a phone with worse defects. This one is so minimal that I can live with it. Especially since I REALLY have to look for it to see it.
With that said, I'm contemplating just removing the backing, which I have read is super easy (just remove the two screws at the bottom and the sim tray and it pops off). I was thinking about doing this to inspect that little section to see if something is just protruding a tiny bit that can be easily corrected. I'm going to wait until I see others have successfully removed the backing before attempting it myself.
Just wanted to let you know that you are not alone.
UPDATE: I called Play Support and told the rep about the issue. He said I'm not the first person to have the small bulge and recommended an RMA since it's considered a defect so I went that route.
I returned a Nexus 7 that had the same problem. There was no screen lift, so I hesitated, but after taking the back off and seeing that internal components were pressing the bezel outwards (and the screen had been attached onto the already-bent bezel, leaving the bulgey spot without any adhesive to speak of even if I could get the bezel straight) I decided I didn't want to wait for dust to start creeping in and took it back. Glad I did, my replacement was perfect. Hope you get the same result with a new N4 (whenever they get around to having a new one for you :| ).
Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH
marnel47 said:
Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH
Click to expand...
Click to collapse
Don't fret. I called Google about this issue since I have it too. The rep told me he had a few reports of this and recommended an RMA for it. It won't get worse but if it does bother you just call and have them send you a new one. The process is really easy. I've done this in the past with other Nexus devices as well. They send you a new one within 3-5 business days and put an auth charge on your card for the full price of the phone. Then, when you get the new phone you put the old one in the box and send it back to them. When they receive the phone they remove the auth hold. This way you are never left without a phone.
Anyone opened theirs up?
Sent from my Nexus 4

[Q] Problem with NOOK HD+ LCD Screen distortion

Got my NOOK HD+ a few weeks ago and I have been really satisfied with it. I love the big screen and how smooth Cyanogenmod runs on it.
Yesterday I noticed that if I apply SLIGHT pressure on the plastic sides of the NOOK (not the screen!) the lcd distorts. With distortion I mean that the LCD fluid gets visable and you see white marks (just like oil on water) on the screen. Those disappear when the pressure goes away.
For those of you who might say "it is a touch screen, not a press-incredibly-hard-screen": I am really not pressing hard, just e.g. when you hold the NOOK with one hand - there is automatically pressure where your hand holds it.
Now: Have any of you experience that too? I know that LCD screens do that. I know how they work. But is it normal that I get that effect when I barely put pressure on the sides of the NOOK?
PS: For those who still don't know what I am talking about, this video shows this effect pretty good (even though the guy seems to press really hard ON the screen): https://www.youtube.com/watch?v=DPtwGfzchA8
Thanks in advance. I just want to know if you guys thinks it is normal or of I should start flashing stock and claim a replacement.
Well I also have this "problem", I think it's normal.
asakurato said:
Well I also have this "problem", I think it's normal.
Click to expand...
Click to collapse
Okay. Thanks for your reply. Really strange, but it makes me feel bette that the problem is out there and it's not only my device.
Today I noticed the bezel on the top right corner is coming loose, you can see between screen and bezel (around 2mm).
I called customer support and they said both problems should not be there and I will get a new NOOK in a couple of days.
Well, LCD distortion is there for all LCD screens(I'm pretty sure). About second problem through, yea you should get it replaced.
asakurato said:
Well, LCD distortion is there for all LCD screens(I'm pretty sure). About second problem through, yea you should get it replaced.
Click to expand...
Click to collapse
I thought so, too. If it were just for the distortion, i would have lived with it. But when I noticed the bezel coming off, this was another sign to get a new one. I just bought it like 2 weeks ago. Shouldn't happen IMO.

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